Amazon India
- Package Not delivered Open
Preeti Sharma filed this complaint against Amazon India on Jun 22, 2018
Resolution Demanded:
Refund
Damages
I have ordered * items from amazon on **'st May. Final Details for Order #***-*******-*******
* . of: Urban Living Nylon Multipocket Handbag Organizer - Maroon (Handbag Oranizer - Maroon) -Price ***
*. Accessorize Women's Tote Bag (Tan) _price ****
*. L'Oreal Paris Collection Star Pure Garnet (Sonam Kapoor) Lipstick, *.*g Price:***
Out of these three items first one was received by us on *'nd June Morning ** AM. but item * & * were not delivered by amazon but their tracking status shows that both the items were handed over to preeti sharma (myself) but they were actually not delivered at our address.
We raised an issue with amazon customercare
and they refunded amount of Item * (lipstick) to us and they said they will investigate the item * (Accessorize Women's Tote Bag (Tan)) and then come back to us. After few days they said that item is delivered and they cant refund/replace it.
We have insisted for delivery proof but they were unable to provide and same time they refused for any refund/replacement.
This instance shows the irresponsibility of their delivery people and they might have delivered to some wrong address but they dont accept it and their unprofessional behavior caused as loss of money and mental stress.
I request to competent authority to resolve it as per our satisfaction either delivering the item or refund/replacement.
Are you brand?
Are you Lawyer?
Amazon India
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
Related Complaints
Amazon India - Refund not credited Closed
I have returned the product and the same picked up successfully on ** june **** and at that time updates were shown to me that my return will get back to you till ** june and so my refund will be delivered till * july , and then after a couple ...
Jul 09, 2024 by sumit fagna
Amazon India - Refund of Amount for defective mobie device Closed
First of all Amazon india delivers faulty products since inception there was the charging and heating issue in the mobile device samsung A** which I have purchased from amazon india also as mentioned to the brand and Amazon India about the issu...
May 27, 2024 by Priyank B
Amazon India - Return Pickup not being pickup up Closed
Hello team, I had ordered Haier ***L side by side refrigerator from Amazon ** days back and I received defective item. I scheduled return pickup for the refrigerator * times till date and Amazon pickup agents either cancel the pickup without co...
May 01, 2024 by Mohit Jain
Amazon India - Amazon shopping Closed
I didn't get my product,they sent me empty garbage box and not refunding me , please help me for refund ***** rs .they are declining my refund and making excuses of themselves we can't refund we have sent item, what if u sent me empty box ,I ju...
Mar 31, 2024 by Tarik Murad
Amazon India - Received a Power Bank instead of a Samsung FE Closed
Amazon India - Fraud Alert! I ordered a Samsung S** FE for my mother’s birthday and received a broken power bank inside the box. Until this time I had only heard about such frauds. This needs to be escalated at another level. Who on ear...
Feb 02, 2024 by Aritra Kabiraj