Amazon India
- Absence of Escalation Matrix Open
Rajesh Bagaria filed this complaint against Amazon India on Jan 12, 2021
Resolution Demanded:
Refund
Replaced
There is only one level of escalation in case of customer complaints. Such escalation matrix is simply not possible and fair for customers. Amazon should seriously consider adding at least * more layers of escalation including ombudsman kind of level.
Are you brand?
Are you Lawyer?
Amazon India
MakeMyTrip
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
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