Amazon India
- Deficiency in Service Closed
Raghavendra H J filed this complaint against Amazon India on Sep 24, 2022
Resolution Demanded:
Apology
Replaced
Damages
I ordered a product on Amazon yesterday, and I noticed that the order isn't being displayed today.
Reaching out to their CS team, I found that the order has been canceled and has not been intimated regarding it.
The product's price has gone up by INR ****, and the CS team is telling me to place the order again and they can't help me.
I haven't received any email regarding this and neither can I see it on my orders/canceled orders page!
The CS team gave me * reasons for the same.
*. Order was in transit and got damaged
*. Technical Issues
*. Delivery delay
*. Pricing Error ( Apparently all Amazon deals are pricing errors)
They claim that "the team forgot to email me the same"
The CS team suggested that I buy a different brand so that I'll get a similar product for a lower price as the ordered product has gone up by INR ****.
The "Escalation team" got bored of my issue and was fine that I approach the Consumer Forum for the same.
I want Amazon to deliver my product at the same price i ordered it at
Are you brand?
Are you Lawyer?
Amazon India
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Related Complaints
Amazon India - Refund not credited Closed
I have returned the product and the same picked up successfully on ** june **** and at that time updates were shown to me that my return will get back to you till ** june and so my refund will be delivered till * july , and then after a couple ...
Jul 09, 2024 by sumit fagna
Amazon India - Refund of Amount for defective mobie device Closed
First of all Amazon india delivers faulty products since inception there was the charging and heating issue in the mobile device samsung A** which I have purchased from amazon india also as mentioned to the brand and Amazon India about the issu...
May 27, 2024 by Priyank B
Amazon India - Return Pickup not being pickup up Closed
Hello team, I had ordered Haier ***L side by side refrigerator from Amazon ** days back and I received defective item. I scheduled return pickup for the refrigerator * times till date and Amazon pickup agents either cancel the pickup without co...
May 01, 2024 by Mohit Jain
Amazon India - Amazon shopping Closed
I didn't get my product,they sent me empty garbage box and not refunding me , please help me for refund ***** rs .they are declining my refund and making excuses of themselves we can't refund we have sent item, what if u sent me empty box ,I ju...
Mar 31, 2024 by Tarik Murad
Amazon India - Received a Power Bank instead of a Samsung FE Closed
Amazon India - Fraud Alert! I ordered a Samsung S** FE for my mother’s birthday and received a broken power bank inside the box. Until this time I had only heard about such frauds. This needs to be escalated at another level. Who on ear...
Feb 02, 2024 by Aritra Kabiraj