Amazon India
- Wrong statement that delivery agent could not contact over phone Closed
Mridula Biswas filed this complaint against Amazon India on Oct 16, 2019
Resolution Demanded:
Replaced
Damages
Since last Friday (**th October), my orders are returning to seller. Online status is that agent could not contact me over phone. First of all, my phone is in good condition and network alright. I have received many calls over my phone. On **th October, I connected with amazon delivery agent and he stated that he was not going to deliver the product; his subordinate will deliver and he will connect me. Nothing happened that day. Next day another delivery agent assigned and he did not pick up my call. Then I rescheduled the delivery on Monday (**/**/****). I had talk with delivery guy over phone as I called him. However, he did not deliver. In the evening again I called him; he stated that security did not allow him to enter my company premises as he did not have identity card. Tuesday again another delivery agent assigned. His phone was always switched off. Still products were not delivered. Each and every time, the site is updated that delivery was attempted, which is a wrong statement. I am puzzled with the situation as those products were baby safety products.
Are you brand?
Are you Lawyer?
Amazon India
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Related Complaints
Amazon India - Refund not credited Closed
I have returned the product and the same picked up successfully on ** june **** and at that time updates were shown to me that my return will get back to you till ** june and so my refund will be delivered till * july , and then after a couple ...
Jul 09, 2024 by sumit fagna
Amazon India - Refund of Amount for defective mobie device Closed
First of all Amazon india delivers faulty products since inception there was the charging and heating issue in the mobile device samsung A** which I have purchased from amazon india also as mentioned to the brand and Amazon India about the issu...
May 27, 2024 by Priyank B
Amazon India - Return Pickup not being pickup up Closed
Hello team, I had ordered Haier ***L side by side refrigerator from Amazon ** days back and I received defective item. I scheduled return pickup for the refrigerator * times till date and Amazon pickup agents either cancel the pickup without co...
May 01, 2024 by Mohit Jain
Amazon India - Amazon shopping Closed
I didn't get my product,they sent me empty garbage box and not refunding me , please help me for refund ***** rs .they are declining my refund and making excuses of themselves we can't refund we have sent item, what if u sent me empty box ,I ju...
Mar 31, 2024 by Tarik Murad
Amazon India - Received a Power Bank instead of a Samsung FE Closed
Amazon India - Fraud Alert! I ordered a Samsung S** FE for my mother’s birthday and received a broken power bank inside the box. Until this time I had only heard about such frauds. This needs to be escalated at another level. Who on ear...
Feb 02, 2024 by Aritra Kabiraj