Order not placed but money deducted and not refunded (Swiggy) ^Open

I have ordered gulab jamun ice cream from nic ice cream shop Vashi on *rd June at around *.**/ ** pm. When I tried paying the amount I got no confirmation of placing order and item was reflecting in my cart only but the amount of Rs. *** was de...

Jun 13, 2019 by Deepa K

Zomato gave wrong food and harass me mentally and physically for last two days. (Zomato) ^Open

I ordered two foods on **th June, ****. But I received item missing with the food product. Zomato told me to refund Rs *** but since then they told me everyday that "at days end you will get your money". They told me two times means for two day...

Jun 13, 2019 by Arthita Batabyal

Order not received for anniversary of grandparents (Swiggy) ^Open

I ordered a cake for my old grandparents and same day for my cousin because of the combined offer they were showing. One was delivered at Mumbai and other showed delivered but actually, it was not delivered. I followed up but no replacement. La...

Jun 12, 2019 by Isha Sneha

Faulty item delivered (Zomato) ^Open

Placed an order for dosa and thumbs up. The cold drink's seal was not proper, hence the fizz (gas) has evaporated. I called the restaurant and they told me they will send another bottle, but I need to talk to Zomato. But Zomato clearly stated t...

Jun 11, 2019 by Bhawani pratap singh chauhan

Food delivered by Swiggy is stale food and half eaten (Swiggy And Hitech Bawarchi Gachibowli ) ^Open

I ordered Chicken Biryani on **th June **** at **:** pm from swiggy from hotel Hitech-Bawarchi which is located in gachibowli Hyderabad. Order id: ***********. I got stale chicken piece half eaten and when I complained to them about this in twi...

Jun 10, 2019 by Ashish Kumar

Delivered non veg food to vegetarian (Swiggy) ^Open

Ordered veg fries from swiggy but got chicken. No satisfying help from swiggy. Very cheap attitude....

Jun 09, 2019 by AJAY KUMAR PRAJAPATI

Order not delivered (Dominos Pizza) ^Open

I have placed the order for Dominos pizza online to the outlet located at SCF N * Kabir Park Amritsar Punjab Ground Floor SCF No. * & * Dev Scheme Opposite Guru Nanak Dev University Kabir Park Amritsar. The order was accepted online Dominos. O...

Jun 09, 2019 by Pritpal Singh

Damaged and non consumable food delivered (Swiggy) ^Open

I had packaging and spillage issue with the food delivered to me. Also, the bag in which food was packed was torn and damaged. After waiting for more than one hour twelve mins they delivered to me such kind of unsafe and unconsumable food with ...

Jun 08, 2019 by Kokila thorat

I have received defective order (Zomato) ^Open

Tomorrow evening I have ordered a cake from Zomato shop name fresh N fresh bakers Jabalpur shop address is *** normal school road Tularam chowk Ganjipura Jabalpur and my order no is **********. I received a defective cake. It was not in good co...

Jun 05, 2019 by Ashish parashar

Swiggy cancelled my order without my consent (Swiggy) ^Open

I placed an order and the order got accepted. After one hour the delivery guy called and told the item is not available. I just wanted to know why the order been accepted in the first place if it was not available. I chatted with the customer...

Jun 05, 2019 by Bhanukrushana Rout

Ordered veg food but non veg delivered (Swiggy) ^Open

I ordered veg food from hotel Malabar (address: Opposite N.S.G. Crown Building, Paunjae Mata Temple, N.S.G. Chowk, Narhe-Wadgaon Road, Narhe, Pune) but I received pieces of chicken mixed in the food as I am a vegetarian. It was a disgusting exa...

Jun 04, 2019 by Rohit shete

Non veg delivered instead of veg (Swiggy) ^Open

Swiggy delivered non-veg biryani full of chicken pieces instead of veg and that too very late. We are Jains. After opening and putting in utensils I realized it. Had to throw all the utensils and had to go out for dinner. I had to throw the en...

Jun 02, 2019 by Piyush Jain

Rating of food (Greenland Family Dhabba) ^Open

The dhaba had said one chapathi cost of Rs.** and normal redgram dhal cost Rs.*** and for a family of four, the total amount was Rs. *** where it would be maxed ***. None other item was ordered. Please makes sure the place and food you choice t...

Jun 02, 2019 by Sarah

Item missing from order (Swiggy) ^Closed

Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...

Jun 02, 2019 by Anuradha

Food quality was so pathetic from swiggy (Swiggy) ^Open

The food quality was so pathetic. I was so embarrassed that I paid Rs *** for that poor and cold food. Strawberry shake was pure water mixed with pink colour and sandwich was not cut in pieces, edges were rough it was stuffed only in the middle...

Jun 02, 2019 by Amit Kumar Vajpayee

Zomato are cheaters (Zomato) ^Open

First of all, Zomato did not deliver my order to the address I updated, then I get a call that they cannot deliver as it is * km away. When I cancel the order they have the cheek to advise me that a cancellation fee is applicable. This kind of ...

Jun 02, 2019 by Carlton Fernandes

Swiggy delivery delay (Swiggy) ^Open

I have ordered biryani from Maharashtra lunch home with ** mins expectation at *:** pm but the time now is *:** and still, the order is being prepared and ** more minutes in addition. ...

Jun 02, 2019 by Umamaheswari N

Payment not refund (Uber Eats India) ^Open

RS. *** worth I ordered by used my card payment but payment error is coming in the uber app and again I tried card payment option for the same order it’s failed again but within * min I got message amount debited twice so order the same food ...

Jun 02, 2019 by Abdul

Delivered Stale food and not providing any refund (Swiggy) ^Closed

I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...

Jun 02, 2019 by Rohit Kumar

Order not delivered and no response from vendor (Milkbasket) ^Open

I have recharged my milk basket account with amount **** and after that, I have ordered milk of amount **. But I didn't receive my order and money is deducted from my account. I have raised the issue, sent an email as well but no response. Due ...

Jun 02, 2019 by Shashank Tyagi