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- Go to "File a Complaint" page
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- Get refund / replacement / damages from Company
Domino s pizza - Non veg parcel received and incomplete parcel received Open
Order no. *** Date **/**/**** I order dominos in *:** PM and i received **:**pm Pizza was cold and less toppings I order veg parcel but i received chicken parcel And my order is incomplete Pepsi not received. ...
Feb 05, 2024 by Rahul surana
Dominos India - Order delivered late Open
I have ordered * Dominos Pizza through swiggy website (order no. **********) and dominos, Ratlam order no. *** on **/**/**** at **:** PM and I received the order at around **:** PM with a full cold food . As dominos is bound with their policy o...
Feb 02, 2024 by Aditya Porwal
Swiggy Bundl Technologies Pvt Ltd - Repeated Errors and Inadequate Responses Regarding Orders and Open
I write concerning two recent orders placed on *th and **th August ****, respectively. In both instances, despite selecting different Maggi dishes, I consistently received Vegetable Maggi. The restaurant has acknowledged their mistake for the f...
Aug 21, 2023 by Ayush Somani
Swiggy instamart - Damaged item received as well as rice packet full of worms Closed
I ordered about ** items altogether and everything was packed except ice cream. Delivery agent handed me fully damaged ice cream, upon asking he said "compliant kardo kuch nahi hoga" I find it funny as even they know that swiggy never does anyt...
Aug 12, 2023 by Simran Jaiswal
Swiggy - Received wrong food items but Swiggy won t replace it Open
I ordered * mutton dishes but receiceved chicken instead.On complaining their automated chat system asked me to upload photos of food items which i did.On this the system asked me to mail the issue and then their executive will solve problem in...
Jul 12, 2023 by Aatish Kale
Swiggy Bundl Technologies Pvt Ltd - Different food item delivered Open
Hi Team, I placed an order with Ten ** restaurant on May **rd, **** at *:** pm with order number #************ from my account registered with mobile number +**-********** and email address borah.kumar.anil@gmail.com. The amount spent was Rs *...
May 30, 2023 by Anil Kumar Borah
Zomato - Wrong items got delivered and no resolution for the issue Open
I got wrong items as whole from the zomato order, though I tried to contact the support soon, I couldnt reach them due to poor customer support from zomato. I have even sent mail to the order@zomato.com as they requested with both video and ima...
May 09, 2023 by Rohit
Swiggy - Not giving complete refund in package spillage issue Closed
I had ordered a pepsi drink and McD burger from swiggy, and when I received my order my whole drink was spilled in the package and my burger also got soggy with it, the drink pack was empty because of the whole spillage. My whole order got wast...
Feb 09, 2023 by Vinayak Nagar
KFC - GURUGRAM DLF CYBER PARK - Refund not credited Closed
On December * / **** at *.** pm (time) i ordered food from kfc- gurugram dlf cyber park. And i did my payment but it showing processing. i wait for ** - ** minutes but it showing processing. And i re order my food and i make a new payment it go...
Dec 10, 2022 by AKHIL XAVIER.P
Crazyvit Surface - Fake Protein supplement Open
I ordered Optimum mass gainer *.**kg & dymatize whey protein *.*kg from SquatDeadlift.com website on **/**/****, i received product from crazyvit surface on */**/**** in Rajkot, Gujarat. Both products are totally fake and very low quality produ...
Dec 08, 2022 by Mhd Hamsath
KRISHNA BHAVAN HINDU HOTEL - Burt food recieved with foul smell Open
This is to inform you that I ordered VEG KOLHAPURI from KRISHNA BHAVAN HINDU HOTEL (Byculla) when I received my order I was shocked to see that the order was packed in a thin plastic bag and on top of that my order was burnt and there was a fou...
Oct 05, 2022 by Bhavesh prajapati
Swiggy - Wrong product Awaiting Details
I have ordered paneer pizza but i get onion pizza which is unreasonable and not edible for me due to religious belief bcz in our family we even dont touch the onion but mom accidently take a bite it and when she knows about it she immediately v...
May 24, 2022 by PUNEET KUMAR AGARWAL
Swiggy - Paid Amount not being refunded by the Swiggy Team Open
I had placed an order with Swiggy dated **-Mar-**** and payment worth Rs *** was made via Paytm (transaction reference no ************ ) . Later the Restaurant had called me as the Delivery boy did not turn to pick the food from the restaur...
Mar 13, 2022 by Rohit PRakash
Zomato - I have not received my order Open
Hi, on *st Jan i have ordered from zomato Order I'd: ********** But delevery boy kept his phone switched off, Delivery boy mobile number +************. I have tried * * hours to contact him but no answer some times his phone ringing but he w...
Jan 03, 2022 by sravan kumar
Zomato - Served BEEF Instead of Chicken Dish Ordered ZOMATO Open
On *st August ****, i placed an order via Zomato for ''Chicken Curry'Dish ' which was supposed to be fulfilled by a restaurant in Velachery, Chennai area called ''THE KUMARAKOM'' located at *ST FLOOR, NO.***, Velachery Main Rd, Thanthai Periyar...
Aug 12, 2021 by Rajesh Gopalan
Swiggy - Different food items sent Closed
I have ordered * Chocolate Mousse Bomb Pastries from Karachi Bakery Costing Rs. ***.**/- But received * other DIfferent pastries. I have contacted swiggy customer support immediately for replacement of the product but no response. Immedia...
May 04, 2021 by Lavanya
Zomato - Attempt to fraud and change religion Chicken curry delivered for Veg order Open
Hi I am pure Vegetarian. I had ordered veg parotha * plates from zomato but instead i received chicken curry with parotha. I came to know that its chicken piece inside when i finished **% of it...
Apr 26, 2021 by Saurabh Khetan
Swiggy - Swiggy Incomplete Order received and subscription not worked Closed
I have placed Swiggy order today (P**-*******-*******) from Cream stone. in the offer, they said on the subscription you will have Buy one get one offer for this restaurant so immediately subscribed with *** Rs. But tried to apply the buy one g...
Apr 25, 2021 by Lavanya
Zomato - Food not delivered Open
I ordered a food using zomato delivery app on ** March **** around *.** and it should delivered by *.** pm but I didn't received any order and on app the are showing order is delivered and I call restaurant also but they are not picking my call...
Mar 29, 2021 by Sushil Gurjar
Swiggy Bundl Technologies Pvt Ltd - Received spoiled food Open
I have ordered death by chocolate (dbc)from corner House ice cream in swiggy I have received the totally spoiled cake on ice cream with a bad smell when I tried to tell the same in chat support of swiggy they refund me only rs*** instead of ***...
Mar 27, 2021 by Suman v
Zomato The good bowl restaurant - Recieved nonveg pieces in veg panner biryani Closed
Received incorrect order. I.e received pieces of nonveg in veg (panner biryani).Twice I received non-veg pieces in veg food , where I lost my amount and food which I can't have it . I contacted Zomato in all possible ways , I didn't get proper...
Mar 23, 2021 by Madhu
La Pino'z Pizza - Order not delivered Closed
I ordered two pizzas from La Pino'z Pizza with order ID *******. Even after waiting for * hours and calling outlet multiple times, I have not received my order. Outlet located in Karlardooma Delhi has stopped picking my phone as well. I dont kn...
Dec 31, 2020 by Abhilash Kaushik
Swiggy - Order placed No Food No money Open
I placed an order with Swiggy on **-Nov at *:**PM with order# ***********. After **m, I was called to inform that delivery executive had a problem and they had to send a different person. A new order was placed by Swiggy at **:**PM. About **m ...
Nov 28, 2020 by Thiruveedula Prasanth
Swiggy - Wrongfully charged for something I didn t even get Closed
Ordered food (** samosa) online.Order id-#***********. Paid via Paytm. Received * pieces from the restaurant. Filed a complaint on swiggy. And the resolution they provide is "We would like to inform you that, after carefully reviewing your iss...
Nov 25, 2020 by Pankit Nandwani
Swiggy - Swiggy cancellation fee dispute Closed
Placed a complaint for a missing food item with swiggy . They gave an option to refund or said they ll send the food item but it was too late and we had already eaten . Now , they are charging me a cancellation fee for a ‘ missing item’ whi...
Oct 02, 2020 by Anuradha turner
zomato food app - I was promised a refund and didn t recieve it Closed
I ordered food from a restaurant and after ** mins I received a call from the delivery guy saying his vehicle was punchered and he had to get that repaired so immediately msged the customer care saying I ordered a roll which when recieved late ...
Aug 23, 2020 by Neetha Raju
Swiggy - Swiggy is over charging customers under the name of packing charges Open
I made an order from Swiggy and the bill charged was Rs.*** which included taxes + packing charges. However when I received the parcel which had a physical copy of the bill , the amount mentioned was Rs.*** (taxes+packing charges). This cle...
Aug 19, 2020 by Tousif
Dominos Pizzza - Order not received Closed
I ordered pizza on ** Aug **** at **.** order no. *** but even after more than an hour pizza still not received. I received a call from Dominos pizza @**:** and they wanted to discount me Rs. ***/- but it should be free. They denied and misbeha...
Aug 19, 2020 by Ajay jha
Swiggy - Cancelled arbitrarily Open
Legal notice sent to them, but they least bothered simply sending some emails and by calling with some lame excuses. Sir, today I placed a breakfast order with your company, ORDER No.*********** and the same was accepted by you and amount o...
Aug 17, 2020 by M KISHORE KUMAR
Swiggy - Delivery canceled by Swiggy refund not processed Closed
I had placed an order with swiggy which was canceled without giving me any prior intimation. To give you some background, I am currently at my in-laws place in an army cantt area with limited cell phone network. I had ordered a cake for my pare...
Aug 16, 2020 by Divya Menon
Swiggy - Wrong packaging and concesutive error Open
I have ordered through National bakers through Swiggy and some other restaurants and everything I was provided the order with Zomato packaging which ask me to challenge safety measures. Every time either I had to complaint it through email, ch...
Aug 07, 2020 by Inderjeet singh
Swiggy Bundl Technologies Pvt Ltd - Package was not delivered Open
I had ordered a meal of Rs.*** , the delivery partner never delivererd the order ,i never received any call or anything from the delivery guy . It feels he deliberately ate away the whole thing . I ordered the the food at night. No on called ...
Aug 06, 2020 by Kaustubh
Swiggy - Refund not credited Closed
I have ordered food via swiggy on **th and i paid online. Lateron i received a message that what i ordered is not available and i can either cancel.or opt substitute. I opted for free cancellation. On **th I received message that the refund has...
Aug 04, 2020 by Sanu Joseph
Swiggy - Received wrong food Open
Hello, This is to inform you that I received bad quality food and wrong items *. I got medium popcorn for large *. I recived something else for * pc leg piece chicken *. Not cooked well. I couldn't eat *. No dips ...
Aug 03, 2020 by Sushith
Zomato - Refund not initiated for Order Number Closed
Hi, I am writing this email for Order number ********** which I have placed in the name of Sakshi Bajpai for half KG * pack of Kaju katli which was delivered as * pack of * KG kaju katli. After try to reach you order got canceled but no ref...
Aug 02, 2020 by Mayank Bajpai
Zomato - Pickup centre for tshirt is wrong Closed
I have recently downloaded Zomato delivery app to join as a delivery executive. I paid ****rs and the next step was to collect the tshirt and bag. But the pickup centre listed in the app is wrong. I can't collect the tshirt and my account will ...
Aug 02, 2020 by Rithvik Anilkumar
Swiggy - Company not provide the proper solution Open
I have order food from SWIGGY but I have received a different item with some missing items and then I contact SWIGGY regarding this but their behaviour is really worst and they offer me ** rupees coupon in front of my *** rupees this is really ...
Jul 17, 2020 by Nikhil Singh Pawar
Zomato - Fake restaurant in Zomato Closed
It's fake restaurant as I know after order received. It's better to remove this partner from Zomato app. Otherwise I will feel instigate to file consumer complaint. I ordered full butter chicken , they send dog or pig meet instead of chicke...
Jul 10, 2020 by Dawarka dass
Zomato 3 bros restaurant - Worst food delivered Open
I have received worst quality food...
Jul 08, 2020 by Prashant varshney
Zomato - Food delivery never handled food properly Closed
Hi Jai hind i would like to raise complaint against Zomato.as well as i m big fan of this delivery service provider chain but because of some unprofessional food handler they are loosing their reputation in the market, i m straightly coming t...
Jun 27, 2020 by Gandhi chintan udayankumar
Swiggy - Received Expired food from Swiggy Open
Received expiry food from A restaurant partner with Swiggy. The pickle which was sent witht he food was ezpired * months ago and couple of people ate eat. ...
Jun 23, 2020 by Mehul Sanghavi
Domino S India - Credited points vanished before the expiry date Open
Hello, I had placed an order on *th March **** with Domino's Pizza, Chiplunkar Road Outlet, Dombivali East. It was delayed and I received it after ** minutes to which I was provided with a refund of *** p[oints to my Domino's wallet with th...
Jun 16, 2020 by Mrudul Pansare
dominos pizza india - Late delivered Item Missing and Tastes Awfull Open
firstly in this pandemic they have received permission from government to operate and , then there are items on the app which I added which are missing now in my pizza, now the pizza delivery started approximately ** minutes after placing the ...
Jun 03, 2020 by Pratik Baliram Patil
Swiggy - Money never refunded by Swiggy Closed
We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....
May 17, 2020 by Anil Sharma
Zomato - 2 Orders only 1 Delivered No Refund even after 1 month Open
On ** April **** I placed order on Zomato from Restaurant Pizza Peddlers for amount Rs***. OrderID ********** & OrderID **********. (All proof attached and systematically explained) I apologise as this will be very long to read so, I will ...
May 17, 2020 by Supreethkumar
Swiggy - Half quantity delivered Open
I have ordered some essential items from Swiggy due to covid - ** situation . I realized first time that swiggy is taking advantage of this condition and providing less quantity which is ordered. My order id is ***********. I ordered half kg o...
May 17, 2020 by Utkarsh Singh
Dominos India - Received non veg instead of veg in box of veg labelled agromark and i m strict vegetarian Open
I have ordered * dominos pizza veg but received * non veg pizzas. Not even one but both pizza are non veg i m jain by religion and i have ate non veg for first time and then realize that it was non veg pizza bcoz on box it was veg agro mark s...
May 07, 2020 by Siddharth Jain
Dominos Pizza - Refund not received Open
Order No ***, Vashi. Order ID: ********* I paid for pizza via zomato app Rupees *** on **.**.**** for delivery. However from Vashi I got a call and an sms from Dominos that order was cancelled and refund would be paid to my account. Its more t...
May 05, 2020 by Bulti Karmakar
Swiggy - Wrong item delivery Closed
Order No:-#***********. I have ordered Veg Briyani From Hyderada Bawarchi on *st March **. I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused an...
Mar 05, 2020 by N V surya Teja
zomato food app - Food not delivered and no refund given Closed
My order number was ********** which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to...
Mar 03, 2020 by Nitin Sharma
Zomato - Scam inside zomato Item cancelled Open
For order ID :********** the item was cancelled for no reason. For *.**hrs there was no activity, i contact restaurant he say he reported no response. My customer support chat is blocked by them for no reason . Only way i can contact them is ma...
Feb 28, 2020 by Dinesh
Rolls King - Issue of wrong packing Open
The issue is chicken food packed in veg packet. what should i do..My brother is pure vegetarian & he eat a chicken. now he is not fine doing vomiting and all. he is not well right now. he is ** year old boy and he never eaten a non veg product ...
Feb 25, 2020 by Harsh Bishnoi
Swiggy - Wrong item delivered Open
I orderd for chicken nuggets and they provided me chicken popcorn which was some ** rs less ...and I ordered two in no....I immediately posted pics of the wrong item and asked for replacement.but the customer care guy was telling me that I reci...
Feb 23, 2020 by Ravi
Swiggy Bundl Technologies Pvt Ltd - Items were missing in food ordered Open
I had my parents aniversery on ** February and for Rs.*** which includes chur chur naan thalis (*) which costs me Rs. *** it is a part of total meal i have ordered and where they didn't sent me this item as it was missing when i received the fo...
Feb 19, 2020 by Anshul singh rana
Swiggy Bundl Technologies Pvt Ltd - Payment not received from Swiggy Open
During the week **th-**th January,**** we received ** orders via Swiggy out of which ** were delivered by us and the remaining ** orders were canceled by customer after the FOOD READY was clicked by us which means as per swiggy we will be getti...
Feb 11, 2020 by Sumit Kumar Goyal
Swiggy - Swiggy Items missing No refund Open
I have ordered one full Grill chicken with Order ID '***********'. But I have received only half Grill chicken. When I have asked for refund, they were willing pay only Rs **.**, where as cost of missing will be Rs ***. I didn't accept the...
Feb 08, 2020 by Habeeb Shaik
Swiggy - Wrong item delivered Closed
Swiggy Order ID: *********** I received wrong order. I ordered for *) Boneless Chicken and *) Chicken Patiala; Total cost Rs. ***. Whereas I received *) Chana Masala and *) Roti. I complain about it on Swiggy Mobile App. Also discuss o...
Jan 31, 2020 by Arif M. H. Khan
Swiggy - Wrong item delivered Closed
ODER NO #*********** INSPITE OF COMPLAINING SWIGGY THEY HAVEN'T PROVIDED A REFUND...
Jan 29, 2020 by Saquib daiyan
Smokin joe - Not received order as expected Closed
Hi, I had ordered * pizza online from swiggy (smokin Joe's)) Airoli Navi Mumbai. Not received order as expected. Pepper and chilli flakes not received, pizza slices were misplaced inside the box. The condition of the pizza was not in good...
Jan 26, 2020 by Prakash Bawkar
Zomato - Full order does not give on order id Open
I give order from zomato in Tiyasa Restaurant for two chicken biriyani (serves with two egg) with order id ********** in **th january *.** pm . I call restaurant to give two egg with chicken biriyani , then they said to me that two egg can not ...
Jan 17, 2020 by Astik Barik
Swiggy - Swiggy delivery of nonveg biriyani on placing a veg biriyani Closed
Order number ***********. I received a non-veg biriyani instead of veg biriyani. Upon talking to customer care, they asked us to mail the pictures of the item. We did it, and we got a mail from swiggy support of sympathy towards our item misp...
Jan 12, 2020 by Shruti Karanth
Swiggy - Poor Quality Cold Food Open
Received poor quality food and Swiggy has refused to provide refund...
Jan 11, 2020 by Kevin Sanghvi
Swiggy - False cancellation charges Closed
Swiggy claimed that they made an attempt to call me. In reality i received a missed call from a "fraud" number. When I tried to call back, it didn't connect. Next thing I know, my order got cancelled and i was charged a cancellation fee of **.*...
Jan 09, 2020 by Joseph Ben Jacon
Zomato - Food not delivered Closed
I have placed an order today with ID: ********** with below address. However, food was not delivered as the delivery person went somewhere else and refused to redeliver it to the correct address mentioned with the order. When contacted Zomato c...
Jan 06, 2020 by Saikat chakraborty
Dominos Pizza - Refund back Closed
I had ordered few eatables on Jan *st night but I have not received anything which I have ordered from the delivery guy, but when I called they say its delivered... I need my refund back. ...
Jan 03, 2020 by Vineeth R
Swiggy - Missing items in the order and rest item which received was uncooked and too oily Closed
I ordered * item from swiggy from tunday kebabi (indirapuram) on *st january ,**:** PM ,Order ID:*********** *-mughlai pratha -* pcs which was missing from the order which I received (i opened the order in front of delivery executive ,he was t...
Jan 03, 2020 by Vikas kumar singh
Zomato - Zomato Gold charges Open
I was charged with zomato gold membership due to their stupid app interface with just doesn't work properly and the moment it happened "accidently", I informed customer chat support, now they don't help ever. I have been sending emails to zo...
Jan 03, 2020 by Aman Agarwal
Swiggy - Received bad quality food refused to refund Closed
I have received spoiled chicken which is very bad smell chicken was totally spoiled regarding this I have contacted swiggy they refused to refund/replacement Order id #*********** Empire restaurant...
Jan 02, 2020 by Suman v
Swiggy - Wrong order delivered Closed
I had placed order today *st Jan **** from Paratha Chowk using SWIGGY Platform, however I received wrong order. ...
Jan 01, 2020 by Aamir Khan
Swiggy - Wrong Item Delivered and not providing Refund Open
Hi, I have ordered food on Swiggy **th Dec ****. Order placed at: **/**/****, **:** PM Order delivered at: **/**/****, **:** PM I have ordered * items from * restaurant. Out of that * item was wrong, instead of the item I have ordered, which...
Dec 30, 2019 by Krishnnan kartik
Swiggy - Wrong item delivered Open
I ordered Rs. *** pastries on swiggy. But I received something else. I complaint so many times to customer care but no proper resolution given and also there has been no refund of my money. This is happening *rd time that either the quantity wa...
Dec 24, 2019 by Mitesh Rathi
Swiggy - Refund not received Open
Sir, I Arindam Guin tried to place an order on swiggy on **.**.****. i paid rs *** from my payzapp wallet. As per swiggy confirmation it was a failed transaction but today i.e. as on **/**/**** i haven't received the refund. Payment partner...
Dec 21, 2019 by Arindam Guin
Swiggy - Received wrong food item but not refund Closed
I ordered two item Maggi cheese burst pizza and paneer butter masala but pizza is different from what I ordered and item is also horrible delivered to me. Then I complain through email but all they had apology, later I asked for refund but the...
Dec 17, 2019 by Atul Prakash Prajapati
Swiggy - SWIGGYWrong Item Delivery No Refund Open
Yesterday ** Dec ****, I have ordered (ORDER#***********) * full quantity of Punjabi Kofta & * full quantity of Veg Kolhapuri as some important guests arrived at my house. But I have delivered with * full quantity of Kaju dish. As my guest dont...
Dec 16, 2019 by RAVI KULKARNI
zomato food app - I RECEIVED NON VEG FOOD WHEN I ORDERED VEG FOOD Open
Yesterday i ordered * veg thali in zomato. But i received non veg food. inside it has meat and egg. i am pure vegetarian. but zomato tried making making me to eat nonveg. Immediately i reported this but they called me after **hours. now zomato...
Dec 13, 2019 by Anudeep M
Swiggy - Order not delivered Closed
I ordered a biryani worth rs. *** from swiggy today and I didn't receive the order and it was showing delivered on the app. When I contacted their customer care executive he told me that their delivery guy is saying that he had delivered the or...
Dec 01, 2019 by Shubham Bansal
zomato food app - Received a totally wrong items Closed
Order no. ********** I ordered a mutton liver and mutton keema from madeena hotel using Zomato But i received a totally different items chicken fry and chicken masala and then i raised a compliant against a this by means of mailing to given...
Nov 29, 2019 by Vijayaragupathy
Swiggy - Received wrong items Closed
Order id #*********** i ordered mixed sweets but i got laddus i informed to customer care agents but there is no proper help i want my refund right away...
Nov 28, 2019 by Saikumar
Zomato - Payment requests from zomato on google pay without even ordering anything Closed
I haven't ordered anything from Zomato since many weeks , still today i received random payment requests from Zomato on my google pay app . The payment request was of Rs *** , it was sent twice. Is it a scam to extract money without orders or...
Nov 27, 2019 by Neha Rani
Swiggy - Received wrong item Closed
Order id# *********** i ordered chicken biryani and fruit punch...but i got veg biryani i contacted with swiggy customer care but they are not providing any solution please initiate my *** rupees refund immediately...
Nov 27, 2019 by Saikumar
PVR Cinemas - BAD QUALITY FOOD Closed
Booked a ticked for **th show *.** at pvr cinema mulund west mumbai for pagalpanti through book my show id number.WFPHKKQ in interval ordered food through counter for, but received bad quality food.tea was almost water and popcorn was stinking...
Nov 25, 2019 by DILIP SHETTY
Zomato India - Food wasn't delivered and no refund received Closed
Hi, I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...
Nov 24, 2019 by Omkar Khot
Uber Eats - Order cancelled without my permission Open
My order cancelled without my permission and I have not received the refund and I have waited for * hours and I have requested for order but executive is rude...
Nov 23, 2019 by K SAI KUMAR NAYAK
Zomato - Food not delivered and no refund received Closed
Hi, I ordered food on **th November, **** evening (Order id: **********. Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...
Nov 22, 2019 by Pearl
Dominos - Order cancelled without approval Closed
I ordered two Pizza of Worth rs***/- @*:** pm on **/**/****. The executive named PRATYUSHA DANALAKOTA with phone number ********** called me and said that my location was out of their delivery location after they made me paid for the order. Now...
Nov 20, 2019 by Tejaswani
Zomato - Cashback for incorrect order Closed
I ordered meal from one of the reputed (now worst for me) restaurant on ** Nov ****. My order id **********. I received incorrect order. I dropped a mail to zomato customer care right away and they also accepted that the order is incorrect. Aft...
Nov 20, 2019 by Omkar
Zomato - Money refund Open
I had made an order from behrouz biryani on Nov **, **** on Zomato for an amount of Rs. ****.** /-. The payment was made through google pay at Nov **, **** **:** pm and the payment went from my account. But in zomato the payment was incomplet...
Nov 16, 2019 by Vijayakumar N
Faasos - Non Veg Item Delivered in Veg Meal Closed
I have ordered veg meal from The Good Bowl few days back and received the same with Non veg piece in it. When I called faasos guys they just refunded my money. What about sentiments and half the food that i had. Also on that same day they might...
Nov 15, 2019 by Nikhil
Swiggy - Different items and some missing item delivered Closed
Ordered Meal from swiggy. On the App it was mentioned that I will get * roti, * vegetables(* paneer masala), water bottle, sweet,rice. However i received Parota in place of roti, in place of paneer masala received potato masala, didn't receive...
Nov 15, 2019 by Ashish jha
Swiggy - Ordered veg but got nonveg Closed
I ordered a veg paneer biryani worth *** rs.and received * eggs within it... I am pure vegetarian... I tried the swiggy help the agent gave me coupon code of *** and it not working... And the swiggy agent is not replying...
Nov 11, 2019 by Anuraag
Zomato - Tasteless food received from Zomato and they are not giving my refund Open
today i ordered malai chap from a restaurant in noida named rumali's, first of all, the address they provided in google doesn't match with the address they provided in zomato, i'm least concerned about that. Then the delivery person who deliver...
Nov 05, 2019 by abhishek adhikari
Domino's India - Got different pizza Open
I have ordered * Pizza's. First one was Regular Double Cheese Margherita!! Second one was Regular Double Cheese Margherita with Cheese Burst Crust and extra topping of Corn!! Now the problem was with the second one, to my surprise NO CHEESE ...
Nov 03, 2019 by Vishal Vaidya
Zomato - Zomato customer executive lying and confirms of something which isn t honored Open
I have a long standing account with Zomato - Restaurant Finder and Food Delivery App. I have bought Zomato Gold membership costing Rs **** on October **th **** at *:** AM IST after seeing the promotion that I will be getting **** Zomato credit...
Nov 01, 2019 by Srinivasa Rao Bhandari
Zomato - Refund not received Open
Hello Team, I ordered Pizza from Dominos on Saturday worth ***.* INR. The mode of payment was Paytm wallet. Immediately after the order was placed and money was paid, I received a call from Dominos saying that order will take minimum an ho...
Oct 22, 2019 by Roopam Shukla
Zomato - Refund not received Closed
I was just searching for the food available form the various resturents near me. Accidentally I ordered an item from a restaurant . Paytm wallet was linked so amout of ₹*** was deducted. It was about **:** pm . I cancelled the order within fe...
Oct 21, 2019 by Sayan Kar Gupta
Swiggy - Non vegetarian dish delivered instead of a vegetarian dish for the second time Open
Hi, I had ordered a vegetarian dish from a restaurant called The Bowl Company. To my surprise I have received a non vegetarian dish and this has happened for the second time that I have faced such an issue. Also I did not receive an item f...
Oct 11, 2019 by Ankith C Jain
Swiggy - Incomplete order deliver I pay for complete but did not receive Open
I have ordered food with addons like extra cheese and mayonnaise. I also pay for that too with these addons. I did not want the food so after selecting addons I even mention it in the special instructions too. But then also I received the order...
Sep 07, 2019 by Kripanshu Gaur
Swiggy - 200 Rs charged for wrong address Open
Just now order sweets from swiggy.com set location took automatically location and my location is different. I requested swiggy delivery guy to deliver at my place for that I said I will pay extra also. He denied my request after that I got a...
Sep 07, 2019 by JAYARAM K
Zomato - Not refund my full money and make excuses Open
I order two samosas on ** August of ** rupees (** Rs Paytm + ** Rs Zomato credit). The restaurant accepts the order but after a few minutes, I get a call from Zomato delivery boy he said samosa not available. I chat with Zomato executive he sai...
Sep 03, 2019 by Sachin barod
Swiggy - Wrong food delivered Open
Order no. *********** I have ordered for two mix veg uttapams from brijwasi centrum restaurant but when I get the item it contains two masala dosa no utappam in my package for which I have paid. When I have reported this issue to swiggy custom...
Sep 02, 2019 by Chetan agrawal
Swiggy - Refund not received Open
My refund has been pending since **th July. They said they have initiated refund on **rd of July but even after more than * month, I have not received my money back. I have called their support team multiple times. In the latest conversation, t...
Sep 02, 2019 by Aditi
Zomato - Fraud done by the company Open
I had been ordered from the Zomato and I had the issue regarding damaging the product. I called to the customer care executive then he asked me for some details. I received the message of deducting **,*** rupees. Please help me....
Sep 02, 2019 by Anurag sharma
Swiggy And Adyar Ananda Bhavan Sweets - Double payment for an order Open
On *th May, I have made one order from Swiggy from New Punjabi Food Corner, Bengaluru. The order amount was *** Rs. I choose Google Pay to pay the amount. While paying the transaction it got failed & also money got deducted. It also asked me to...
Sep 01, 2019 by Biswaroop Sen
Zomato - Item was not delivered Open
I did not receive my order #**********. Sent mail to Zomato support they forcefully claimed that it was delivered without any proof of delivery. On **th Aug I have placed an order to cake goals but after a long wait when I have not received any...
Sep 01, 2019 by Sanchari Banerjee
Zomato - Refund is not full and the partial refund is not credited to my card Open
I've received my order from Zomato in an absolutely filthy condition. The smell spread across the room as soon as I opened the package. I contacted the customer care and as soon as I sent the picture I got only one option to accept the refund. ...
Sep 01, 2019 by Prasanth Yenamala
Swiggy - Swiggy didn't deliver food Closed
I have ordered food on swiggy for my family. We have prepared everything for dinner and waiting for swiggy delivery. But we never received it and whole of us unable to sleep without food...
Aug 31, 2019 by Vins
Uber Eats - Food order not delivered Closed
I order rolls from rolls mania but order got cancelled so I ordered again but later on I received call for both the orders. But one order was never delivered to me but it's showing as delivered in app...
Aug 31, 2019 by Rasika khot
Swiggy - Package delivered in wrong address Open
I have ordered food from swiggy paid online. As I was tracking the site when I ll get my order after ** mins there was no update status. I called customer care and asked deliver boys number. I kept on calling him to keep update my order fourth ...
Aug 30, 2019 by Guddi
Visionary Xpressfoods (opc) Private Limited - Kasi Vishwanath Meesala very big fraud and works easily fooling many people Open
Visionary Xpressfoods (Opc) Private Limited - U*****AP****OPC****** was started company name Food Express. His website is www.justlikefood.com chitter and fraud with many people within them I am one. I was offered for investment will be double...
Aug 30, 2019 by Pratik Tailor
Swiggy - Wrong item delivered Open
I ordered chicken triple rice and got chicken fried rice instead. Swiggy told me that they will refund the amount within *-* days.. Its been *th day and I did not get any refund yet. Customer care centres doesnt seem to bother. ...
Aug 29, 2019 by MEENAZ NEYAZI
Swiggy - Wrong item delivered Open
I have placed an order of gobi masala but I received gatta masala. When I ordered gobi masala then why you have delivered gatta masala. I am hungry from * pm. Who is responsible for it? ...
Aug 29, 2019 by Rahul Jangid
Swiggy - Second time delivering smashed package of food and refusing to compensate Open
**/**/**** i ordered food and it was smashed and spilled inside the cover which can't eat at all. This is the second time happens. And when i contacted swiggy customer support team last time amd now are the same replies that we can't compensate...
Aug 29, 2019 by Sarah
Uber Eats - Unethical practices and poor service by Uber Eats Closed
An order was placed with Uber Eats on August **st , ****. However, the ordered was cancelled with a remark that the delivery person could not contact me. Firstly the location of delivery was at my office which has a huge hoarding outside the b...
Aug 28, 2019 by Vinay kar
Swiggy - Food not delivered Open
I ordered food from Swiggy and received a message that order was delivered which was never received by me. I checked with the customer support and they told me that they had a word with the delivery agent and it will be delivered within ** minu...
Aug 28, 2019 by Abhishek Maurya
Zomato - Missing items in the order Open
I have placed an order with Zomato with Order #********** and it has been more than a day and a half that I have reported the issue on Twitter but somehow nobody at Zomato seems to care! The order was supposed to contain "A sunny Thali to beat ...
Aug 28, 2019 by Soumya Goda
Swiggy - Refund for unsuccessful order Open
I had placed order (***********) on ** June ****, which was unsuccessful, but the amount Rs *** debit from my account. I called swiggy customer support and he said if amount deducted, will auto credit with *to * days. After discussion, I rece...
Aug 28, 2019 by Baljinder
Swiggy - Package not delivered Open
I order food ,I was waiting fr d order to confirm I hv chat wd one representative they told it will b confirmed n ask m not to worry After some tym I txted them again dan d girl told m it is not confirmed there was no tech glitch Till that ...
Aug 27, 2019 by Pooja
Uber Eats India - Wrong order from wrong restaurant Closed
I ordered from one restaurant for a fish Biryani and uber eats delivers chicken Biryani from a different restaurant. I raised a complaint and till now they are not looking into this. The only thing I hear is that they will share a feedback. Not...
Aug 27, 2019 by Derrick
Swiggy - Pathetic service and no payment received no refund Open
Blatant Lies from the Customer Care Order No. - *********** Order Placed at *:** Pm today in the evening and delivery time showing ** mins. After not receiving the order within ** mins checked the order still being prepared. Called the deliv...
Aug 26, 2019 by Nitin Lohia
Gods Cake - Wrong food delivered again and again Open
Firstly i order *. Piece chocolate cheese slices and * pieces nutrella cup cake...but they delivered * cup cakes and one any other item...then i registered i complaint then they refunded ***rs and told me they will replace * chocolate cheese sl...
Aug 25, 2019 by Harneet singh
Zomato - Some items are missing Open
I ordered pizza,burger,french fries and a Coke from wings n pizza shop in zomato .but I received only burger and pizza and I didn't received my French fries and coke worth RS **.i complained in customer service but their are not responding...
Aug 25, 2019 by Krishna sai
Swiggy - Poor quality food delivered with spillage Closed
I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...
Aug 24, 2019 by Sriram Kuravi
Swiggy - Full refund not received Open
This is about order id: ***********. I cancelled the order because after ordering Swiggy called and told me the food I ordered was not available in the restaurant. The order amount was *** but I received *** as refund. The customer executive sa...
Aug 24, 2019 by Akash Dutta
Swiggy - Order not delivered Closed
Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...
Aug 24, 2019 by MD mahmood
Zomato - Wrong inouts provided and no refund is processed Open
I have ordered food and mistakenly I have ordered it on a wrong address. The person that the zomato has allocated for the delivery of the same refused to deliver it at the correct address. It was just * to * passed from the time at which I have...
Aug 22, 2019 by Navdish Arora
Zomato - Wrong food item delivered Open
This is to inform you that I had placed an order with order no. ********** and made the payment using paytm. In return, I have received an incorrect order. ...
Aug 20, 2019 by Priyam Misra
Dominos - Wrongly being charged for carry bags Open
As per Chandigarh consumer forum ruling against BATA free carry bags are to be provided to customers as it is essentially required with purchase of the product. When I went to Dominos, Tinsukia on **th July and purchased a few items for "take o...
Aug 16, 2019 by Virendra Singh
Swiggy - Food not delivered even after 3.5 hours Open
I've ordered from swiggy at *.** pm with the promise that my order will be delivered shortly, at *.**pm I raise my issue about my order being delayed and they said that they have assigned a delivery executive, at *.**pm, I again contacted them ...
Aug 10, 2019 by Sharad Prakash Barnwal
Zomato - Deliver boy behaviour was not good Open
I ordered the food. But while I received the call from the delivery boy he asked that location is mentioned wrong. However not for * time often I order the item for the same address & same location. Then I request to him that please move toward...
Aug 04, 2019 by Jagannath
Ubereats - Charged for food not delivered Open
Unethical business practices coupled with the most pathetic customer support among delivery options in India. They only give template responses on social media and respond like mindless robots over chat/phone. I placed an order on July **th ...
Jul 28, 2019 by Akash selvaraj
Swiggy - Refund not received Closed
Swiggy has not ensured that I have received a refund despite repeated efforts to obtain the same. Please do the needful....
Jul 18, 2019 by Gayathri.S
Zomato - Finds debited but no order confirmed Open
I placed an order on July **th through zomato app with V* midnight dhabaha. First initial order no: ********** has processed the payment from bank account but received a confirmation due to payment failure order cancelled. Immediately placed a ...
Jul 17, 2019 by Neelima S
Swiggy - Refund not given Open
I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the sa...
Jul 14, 2019 by Tarun Srivastava
Swiggy - Non veg item delivered instead of veg item ordered Open
This complaint isn't about money loss. But it's about carelessness. It's about religion and beliefs. Swiggy delivered Omelette paratha instead of baingan ka bharta and paratha. And when I complained they said sorry won't happen again. My poin...
Jul 10, 2019 by Namrata Kher
Zomato - Zomato charged full amount as penalty for cancelling order Open
Order Number: ********** I ordered food on * July **** from registered no. After placing the order I realised that I had placed the wrong order. I tried to connect customer care but no one replied. I called the restaurant and asked him if th...
Jul 10, 2019 by Aman Singh
Dominos Pizza - Dominos money refund issue after order cancellation Open
I have ordered Pizza through Dominos mobile website on **th June ****. The order was placed and I made a payment through credit card. Since the delivery took more than ** mins I called the customer care to inquire about the order. The customer ...
Jul 10, 2019 by Ashwin Balaji
Swiggy - Wrong food keeps getting delivered Closed
I ordered a blueberry yoghurt from Cocoberry and wrong flavour was delivered. It was medication technically because a doctor suggested I take natural yoghurt as a probiotic to counter my antibiotic. I hate the wrongly delivered flavour (strawbe...
Jul 10, 2019 by Arun K
Zomato - Item missing refused to refund/replacement Closed
On *th July I have placed an order from zomato * boneless chicken biryani with extra raita and mushroom masala. But I have received only biriyani rice and extra raita was missing. Regarding this I contacted zomato they refused for replacement/r...
Jul 10, 2019 by Suman v
Swiggy - Delivered uncooked food and refusing for refund Closed
I have ordered * mixed veg kurma and * sets of pulka at the homely restaurant. But I have received uncooked food which is uneatable. Regarding this I have contacted swiggy they just apologized and refused for replacement/refund. Order id ******...
Jul 08, 2019 by Suman v
Swiggy - Wrong food delivered Closed
The order was delivered wrong twice over. The executive agreed to the mistake and said that a refund coupon for the entire amount would be generated within * hours. On contacting them later they have been acting cheeky and saying that we are re...
Jul 08, 2019 by Pritish Shroff
Zomato - Order placed not delivers in 2 hours Open
Order no. ********** This is to bring to your notice that I am not at all happy with the kind of service I received with the order I placed. I had to wait for almost * hours for an order to be delivered. And to the ice cream was melted. Rider ...
Jul 07, 2019 by Gagandeep Singh
Zomato - Package not delivered Open
The delivery person came and given * missed call for ** seconds of each and then cancelled the order within two minutes. As per their policy they will call the customer * times if not answered they will cancel the order and the money will be de...
Jul 04, 2019 by Santhanamariappan
Zomato - Eggetarian food delivered while Zomato App was showing it as 100% Veg Open
On ** June ****, I have ordered french toast in Jabalpur using Zomato app. The app was showing french toast as ***% veg marked with greens symbol on app. However, after receiving & having a small bite of the same. We realised that it is made up...
Jun 30, 2019 by Ankit Vajpai
Zomato - Code CRICKET applied but the prediction chart is not visible to me Open
Code CRICKET applied but the prediction chart is not visible to me. While I will get ***% cash back from it. From the last * days, they are just writing it that will sort this issue but now no one is reverting back. Now last * times I have used...
Jun 19, 2019 by Rahul Sharma
Swiggy - Payment not refunded by swiggy Open
I had made online order on **-**-**** through swiggy food app and made payment of Rs.***/- through my debit card but the order was not confirmed by swiggy. After one I had made conversation with swiggy customer care executive and swiggy assured...
Jun 17, 2019 by P. C. Joshi
Zomato - Extra charge and missing item Open
Company deny to refund my money in my source account actually the whole mistake is of Zomato. They charged extra and not providing boondi raita and I want to purchase another thing by that money but they give Zomato credit with boundation. Now ...
Jun 17, 2019 by MANUJ AGNIHOTRI
Swiggy - Food not delivered and disrespectful and insulting behaviour of the swiggy customer service Open
I am just pissed off and aggravated by Swiggy again. This is the second time I am experiencing issues with them. I thank you Voxya for helping me last time with my issue. I placed an order of *** from Swiggy and I got a call saying some unkno...
Jun 16, 2019 by Amit Kumar Vajpayee
Swiggy - Wrong food delivered Closed
Ordered food from BBQ nation and that was vegetable stuffed mushroom with rumali roti order no.was ***********. The delivery boy brought some dal and nan which I did not order. Upon calling on swiggy they forced me to accept that and said it wo...
Jun 14, 2019 by Niraj sharma
Swiggy - Refund against failed transaction Open
I had not received a refund against failed transactions even after * business days as promised by the swiggy team. Order no: ORDER #*********** Rs. ***, ********** Rs. *** & Rs. *** (no ref number). ...
Jun 13, 2019 by Santhosh
Zomato - Zomato gave wrong food and harass me mentally and physically for last two days Open
I ordered two food on **th June ****. But I received item missing with the food product. Zomato told me to refund Rs *** but since then they told me every day that "at days end you will get your money". They told me two times means for two days...
Jun 13, 2019 by Arthita Batabyal
Swiggy And Hitech Bawarchi Gachibowli - Food delivered by Swiggy is stale food and half eaten Open
I ordered Chicken Biryani on **th June **** at **:** pm from swiggy from hotel Hitech-Bawarchi which is located in gachibowli Hyderabad. Order id: ***********. I got stale chicken piece half eaten and when I complained to them about this in twi...
Jun 10, 2019 by Ashish Kumar
Zomato - I have received defective order Open
Tomorrow evening I have ordered a cake from Zomato shop name fresh N fresh bakers Jabalpur shop address is *** normal school road Tularam chowk Ganjipura Jabalpur and my order no is **********. I received a defective cake. It was not in good co...
Jun 05, 2019 by Ashish parashar
Swiggy - Ordered veg food but non veg delivered Open
I ordered veg food from hotel Malabar (address: Opposite N.S.G. Crown Building, Paunjae Mata Temple, N.S.G. Chowk, Narhe-Wadgaon Road, Narhe, Pune) but I received pieces of chicken mixed in the food as I am a vegetarian. It was a disgusting exa...
Jun 04, 2019 by Rohit shete
Uber Eats India - Payment not refund Open
RS. *** worth I ordered by used my card payment but payment error is coming in the uber app and again I tried card payment option for the same order it’s failed again but within * min I got message amount debited twice so order the same food ...
Jun 02, 2019 by Abdul
Swiggy - Delivered Stale food and not providing any refund Closed
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde
Zomato - Pizza not delivered Open
On ** Sept I ordered pizza. The order was cancelled by the store after * hours. After * enquire calls. The guy said we couldn’t deliver your order. We will refund your money in *-* days. It’s been months I haven’t received anything. After...
May 21, 2019 by Akash Shindhe
zomato food app - Refund transaction amount & changes company policy Open
I have a request to you that the amount is Rs.*** / - from order to Sitaram Dhaba **th April *:** pm #*********. I have had a very bad experience with a company delivering a food named Mayoter Place with the company Zomato. Who sent me to his c...
May 19, 2019 by SUDHIR DILIPBHAI RAVAL
Zomato - Order food from zomato not received Closed
Order Food from Zomato not received. Complain not taken. No one is taking complain. Money refunded but feeling harass. ...
May 19, 2019 by Peeyush kumar
Zomato - Food is not deliver to right place Closed
I ordered food through Zomato. Shortly after placing the order I got a call from the delivery boy and he said he don't know the location then I confirmed the address. After that, he calls me again and he said he follows the Zomoto navigation an...
May 18, 2019 by Rishikesh Yadav
Swiggy - Missed my items in my order gave a coupon which is in return my money Open
Order food of quantity * in swiggy pop out, received only *. I did a chat they said we apologise and give you a coupon of *** once accepted it tells can't apply for pop out. *) They wasted my time. *) Didn't return my original amount and in r...
May 18, 2019 by John chandra Teja
Zomato - Order cancelled by zomato and not refund amount Open
I have ordered yesterday evening. After the order, I have received a call from Zomato executive and they tell me your address is wrong and your order will not be delivered. After call discussion I try to call delivery boy he also told me the sa...
May 18, 2019 by Muneesh
Zomato - Order get rejected Open
I would request to you please cross check all the details which are related with my order. I mentioned all the suitable details and mentioned the number but delivery boy is not aware of that. Could you please tell me the reason behind that why ...
May 18, 2019 by Bryan
Zomato Media Pvt Ltd - No response from support team Open
The number of events Zomato support was beyond inadequate: * The duration in which these occurrences happened: * months. Cause: No response/ very late response from the Zomato support team. Zomato has more than elaborated on the fact that t...
May 18, 2019 by Aadya Saxena
Swiggy - Food not delivered Closed
I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is...
May 13, 2019 by Niraj sharma
Zomato - Food not delivered Open
At *:** pm on election day in Delhi I placed an order. It said that the order will be delivered in max ** mins. After *hr the status was "Restaurant is yet to confirm". I raised the issue with Zomato but no one responded. The order was importan...
May 13, 2019 by Aditya Sharma
Nsds Virunthombal - Cheated by money Open
It is a small hotel which supplies food * times a day. He received money from me for one month with food * times a day. He didn't deliver food for more than ** days in that month. But he not yet to refund that amount to me. It happened in Nov *...
May 13, 2019 by Sundaresh Babu
Swiggy - Amount not refunded Closed
My * of the orders got cancelled for different reasons from April **th to till date. For none of it, I have received the refund. But got the SMS saying the amount is refunded but I can't see it hitting my account or Amazon pay. I am trying to c...
May 12, 2019 by Shidtharth Karunamoorthy
Zomato - Wrong food delivered Closed
I have ordered double egg double paneer roll instead of which company delivered Non-veg roll. It has been mentally depressing....
May 12, 2019 by Deepak pal
Swiggy - Order not delivered Open
Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered....
May 11, 2019 by Sukhendu Reddy
Swiggy - Food not delivered Closed
Dinner not received. After * hr they refused to deliver orders. I am very disappointed. Don't go with swiggy....
May 11, 2019 by Rajeshkannan sunderarajan
Zomato - Not delivering food by delivery person Closed
I placed an order through Zomato and also my order is prepared by the restaurant. In my Zomato account, it shows that the delivery person will pick up the order and delivered to you. After *.** hours I called the restaurant and he says the orde...
May 09, 2019 by Satyajit uday Patil
Zomato dominos - Twice deducted money for same order Open
I had made the payment twice for the same delivery for dominos pizza order no. #********** on */*/** at *.** pm. First I made the payment from my Paytm wallet but no invoice message was received and again at the time of delivery the delivery bo...
May 09, 2019 by Shilpa dash
Punjabi dhaba - Wrong order received Closed
I have ordered palak paneer but I received chana paneer instead of palak paneer. I feel insulted as my friends were there and the owner cuts the call while I was complaining about the same. His behaviour was very irritating. ...
May 08, 2019 by Dhirgha Gupta
Zomato - Charged for the food but not received food nor refund Open
I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all...
May 08, 2019 by Shashank
Zomato - Refund denied and food not delivered Open
Order No: #********** Order Date : **th Apr'**, **.**pm Amount: Rs ***/- Experienced a harrowing situation with Zomato on **th Apr'** (Mon). I have faced issues earlier regarding refund, late deliveries etc but Zomato had treated the situat...
May 07, 2019 by Anwesha Bose
Swiggy - Package got spillage Open
Ordered a birthday cake from Swiggy being a super member. But received spillage package and icing on the cake was spoiled completely....
May 05, 2019 by Rajesh Mehrotra
Swiggy - Refund not done for order which were cancelled Open
I had ordered food from swiggy on **th April ****. The order got cancelled by swiggy and received a message saying refund will be done in *-* days. But after * weeks still no refund from the swiggy side. After many follow up with the swiggy cus...
May 05, 2019 by Ranganath Pednekar
Swiggy - Food delivered had missing items Closed
I ordered a veg greek salad from swiggy and it had missing items. When I asked for replacement they denied the same. After escalating it they are saying to get back to me on call and I never received a call. Now on escalating it again after * d...
May 05, 2019 by Aman Gupta
Big Basket - Wrong order received Open
Ordered red bananas but received green bananas painted in hazardous chemical painted in red. Kids and women are eating artificial coloured fruits. Please never order from the apps who cannot control quality. Pathetic big basket playing with the...
May 05, 2019 by Keshava kumar gugamsetty
Swiggy - Received wrong order Open
Ordered for boneless biryani, but I received biryani with bones. Please do the needful....
May 03, 2019 by Naveen Guntaka
Zomato - Refund not done Closed
Zomato was supposed to refund a certain amount which they haven't done. I have constantly been in touch with my bank and they are unable to close on this since they haven't received the credit from Zomato. There's no way to contact them either ...
May 03, 2019 by Ashika
Swiggy - Cancellation fee wrongly charged Closed
I ordered Item A + B on swiggy and prepaid for the order. The delivery boy called me to inform that half of my order (Item A) is not available. He offered me to replace missing items of order with Item B only. If I would have wanted Item B, I w...
May 01, 2019 by Sweta
Swiggy - Refund is not given to my account Closed
I have cancelled my order. They told to give my money back in my account in *-* working days. Those days are over but the money is still not received. Please do the needful....
Apr 30, 2019 by Ashutosh tiwari
Swiggy - Delay in refund Closed
My Order was cancelled by Swiggy on **th April. No reason for cancellation given by Swiggy team. Amount got debited. I got a message that within *-* days refund will be processed. Until now I have not received the refund. I am still chasing the...
Apr 30, 2019 by Ravi kumar jangam
Swiggy - Non delivery of order Open
I have ordered food today (**-Apr-****) at *.** pm. Order No-***********, but order yet not received till *:** pm. After calling multiple times customer care team not even given proper information. Swiggy assigned almost * delivery boys to but ...
Apr 29, 2019 by Gajapati Rao
Swiggy - Cheating done with me Closed
Order number ***********. We ordered veg thali but totally I received differently. They cheating in photo veg biriyani and sites and sweets but I received only sambhar rice and french fries. Who give sambhar rice french fries? Also, where are s...
Apr 27, 2019 by Lourdu Vinoth
Zomato - Not received refund Closed
I did not get what I ordered. Now I have not received my refund too. Please do the needful....
Apr 27, 2019 by Saurabh Khanna
Zomato - Package not delivered Closed
Ordered food at *:** am on dated **/**/** from casa curry. Payment has been deducted from my PayTm wallet. But casa curry and Zomato is not ready to reply and delivery not received. Yesterday also Zomato has cancelled my order without any noti...
Apr 26, 2019 by Manish Kukreja
Ubereats - Accepted order and then cancelled it Closed
I placed the order in Ubereats for which amount was deducted from my account. I received message and mail related to it. The app was showing order accepted page with the time required to deliver but didn't receive mail or message. After a few m...
Apr 25, 2019 by P.S.Nitin
Swiggy - Security concern from restaurant owner Open
On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of t...
Apr 24, 2019 by Sandeep Nair
Swiggy - Food delivered very late along with uneatable condition Open
I ordered food on swiggy from restaurant Krishna veg, Pradhikaran, Pune. I ordered it at *:** pm and estimated waiting time was of ** mins but I received the package by **:** pm. To add to this problem the food I received was cold due to which ...
Apr 24, 2019 by Sahil agarwal
Zomato - Bad food delivered and threatened of legal action Open
I ordered * pizzas at *.** pm on April **. At about *.** I received those pizzas which were badly damaged and sticking to the top of the pizza box. When I informed through support, the guy named Saurabh straight forward said that he can't do an...
Apr 23, 2019 by Nikhil Yadav
Zomato - For missing items in the package Open
I ordered food from the Zomato. But I received some items missed from my package. When I asked for the refund. They refused and I didn't get my money back from Zomato....
Apr 23, 2019 by Harsh
Swiggy - Delivered stale food Open
I have been sent stale food from Juno's Pizza in Thane through swiggy. I had ordered a Mexican pizza during their happy hours. I was feeling very hungry and fatigued. When I received the pizza I smelled it and it was very bad, and it tasted sou...
Apr 22, 2019 by Viraj Pawar
Zomato - Bad service provided Closed
This is regarding an order that I placed with Zomato through Zomato app today at *:** pm order ID: *********. I received first call from the delivery guy at *:** pm and last call at *:** pm after which he cancelled the order since I was not abl...
Apr 21, 2019 by Pawandeep
Swiggy - Worst quality food received Open
The swiggy charged ** Rs for packaging but when I received the order then it was in bad condition. The veg was mixed with dal and roti was burned and uncooked and it was not with butter. Everything in this order was in bad condition and when I ...
Apr 21, 2019 by Shubham Panwar
Swiggy - Uncooked food received Open
The order received was completely uncooked. The agent from swiggy said since we have already multiple times compensated you so this time we cannot give and also it's not swiggy responsibility. The issue is a customer cannot take guarantee of fo...
Apr 20, 2019 by Surbhi
Zomato - Worst quality food delivered Closed
I received very bad quality food. I asked about it in customer support. They didn't even give a proper reply. Please do the needful....
Apr 20, 2019 by Akhil yerubandi
Swiggy - Order got cancelled Closed
Swiggy order no. ***********. The first swiggy confirmed my order then it also showing an order picked up after ** minutes. I received a call from swiggy that order got cancelled what kind of unprofessional behaviour is that and this is not the...
Apr 20, 2019 by Rajat agrawal
Swiggy - Item missing and delivered wrong item Open
I had ordered a pizza and Pepsi on swiggy. I have not received Pepsi. The pizza delivered was not the one which I ordered. I asked for help and those people don't even care about it. They are telling that they are sorry and they can't refund my...
Apr 20, 2019 by Manoj gowda
Pizza Hut - Pizza not delivered Open
I have ordered pizza yesterday at *.** pm. Till now I have not got my pizza. When called customer care they said we will arrange the callback. I got the call from the store saying that due to rain its got delay. I got * times messages stating t...
Apr 19, 2019 by Manoj Kumar S
Swiggy - Wrong food received Closed
This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...
Apr 19, 2019 by Divya
Zomato Media Pvt Ltd - Order cancelled by the restaurant and refund not given Open
I am not getting refund also so that I can order back. This is also my wasting of time and opportunity of ordering from restaurants which are being close as time passes. Because of your irresponsible management, I am not able to order my food. ...
Apr 19, 2019 by Aasif
Swiggy - Refund not received Open
I had placed an order with Swiggy on *th April of *** Rs and I cancelled the transaction. It has been more than ** days now and I have not received the refund. When I contacted the ICICI bank, they said get an email confirmation from Swiggy tha...
Apr 18, 2019 by Rajesh Lakumarapu
Swiggy - Package not delivered Closed
Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said w...
Apr 18, 2019 by Soudipto Bose
Zomato - Refund not received Closed
Zomato cheated me with my order which was placed mistakenly, for this I immediately contacted the delivery boy and Zomato Chat support to cancel the order or to refund my money but the Zomato refused to do so. The worst part is they cancelled m...
Apr 17, 2019 by JASNEET SINGH
Swiggy - Food not delivered Closed
I placed an order with Swiggy in Hyderabad around *:** pm, Order #***********. The restaurant accepted the order but about ** mins later, I received a call from one of Swiggy's delivery executives saying that the concerned restaurant is over-fl...
Apr 17, 2019 by Tanya
Paradise Briyani - Wrong food received Open
I took a veg biryani parcel on ** April **** at **:** pm from Paradise Food Court, JP Nagar, Bangalore. When I went home ate a few hands of the Briyani and took the rest into my plate to my surprise I saw * eggs in it. I am a pure Brahmin and t...
Apr 17, 2019 by Arun Kumar Kannan
Swiggy - Incomplete order delivered against full payment Open
I ordered butter soya chap gravy, butter paneer gravy, butter soya chaap masala worth Rs. *** from Sharma Paneer Tikka, Bathinda. An item(butter soya chaap masala) was missing worth Rs.***. I immediately reported the problem to the restaurant a...
Apr 13, 2019 by Gursimran Singh
Swiggy - Food not delivered and order got cancelled Closed
I have ordered food from swiggy on **-**-****. After some time I reached the delivery guy and he informed that he called me several times but I didn't pick up my call. I haven't received any call at all. I have called him again and went to pick...
Apr 12, 2019 by Raghavender
Swiggy - Wrongly charged by the company Closed
While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went ...
Apr 12, 2019 by Jinesh Jain
Swiggy - Company refused for refund Open
A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...
Apr 11, 2019 by Kanishk Rathi
Swiggy - Food was bad Closed
I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...
Apr 11, 2019 by Akash Sharma
Dominos Pizza - Late delivery and outlet person is abusive Open
I ordered pizza in the scheme on **rd March. Within ** minutes I received notification that the pizza has been delivered but I didn't receive. So I called the outlet. They are abusive. Without listening they are saying refund chahie na mil jaeg...
Apr 05, 2019 by Richa aggarwal
Swiggy - Different food delivered and disrespectful behavior Awaiting Details
First thing provides the wrong food. Received burnt tandoor roti instead of tawa butter roti. The second thing the person is very disrespectful. When I was telling concern he closed the conversation in between....
Mar 29, 2019 by Richa aggarwal
Swiggy - Food sent was not sealed Open
The food sent was not sealed and packing was not good in spite of charging for packing. The papad sent was broken and sweet sent was received smashed with little gravy spilt. I had to throw the order and wait for customer care to end up with no...
Mar 22, 2019 by Josley jafran vas
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