Swiggy - Package not delivered ^Closed

I have ordered my food from swiggy but after *.* hours my food is not delivered and delivery person has eaten my food abused me on phone ...

Apr 24, 2021 by Abhinav Anand

Swiggy - Item missing ^Open

Dear sir/madam April **th I ordered food from swiggy,from mc Donald's restuarant in my order some items are missing regarding this immediatelyI contacted swiggy support through chat but bot automatically sent mail to swiggy customer support and...

Apr 21, 2021 by Suman v

Zomato - Food not delivered ^Open

I ordered a food using zomato delivery app on ** March **** around *.** and it should delivered by *.** pm but I didn't received any order and on app the are showing order is delivered and I call restaurant also but they are not picking my call...

Mar 29, 2021 by Sushil Gurjar

Zamato - Food is not covered and not tag of zamato ^Open

My food came uncovered and no tag and no seal was there of zamato and When I told them I don’t want to eat this food take back the food and want my money back the told leave it’s a long story ...

Mar 24, 2021 by Pramod kandpal

Zomato The good bowl restaurant - Recieved nonveg pieces in veg panner biryani ^Closed

Received incorrect order. I.e received pieces of nonveg in veg (panner biryani).Twice I received non-veg pieces in veg food , where I lost my amount and food which I can't have it . I contacted Zomato in all possible ways , I didn't get proper...

Mar 23, 2021 by Madhu

Swiggy - Swiggy super benefits not available ^Open

I had purchased swiggy super subscription on **st feb for * month of free delivery. I have had a couple of deliveries done since then & delivery fee was waived off. On **th March i try ordering food & see that the swiggy super benefit is no lon...

Mar 14, 2021 by Indranil Ray Chaudhuri

Swiggy - Negligence of service by swiggy food service ^Open

On the *nd of Feb **** at **:**hrs I ordered food for ₹***.**/-only (Items Include a Fried rice and chicken Lollipop) from Sree Subbu Mess, Race course, Coimbatore, through the Swiggy food delivery service. The food was not delivered till **:...

Feb 05, 2021 by Ajai Prasannah.G.S

zomato food app - Poor quality of food rotting items delivered ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: Ordered items were pathetic, items were rotting. Dal makhni, paneer were served stale & spoiled. Rotting smell was c...

Dec 25, 2020 by Samrat Chakraborthy

Swiggy - Order placed No Food No money ^Open

I placed an order with Swiggy on **-Nov at *:**PM with order# ***********. After **m, I was called to inform that delivery executive had a problem and they had to send a different person. A new order was placed by Swiggy at **:**PM. About **m ...

Nov 28, 2020 by Thiruveedula Prasanth

Swiggy - Wrongfully charged for something I didn t even get ^Closed

Ordered food (** samosa) online.Order id-#***********. Paid via Paytm. Received * pieces from the restaurant. Filed a complaint on swiggy. And the resolution they provide is "We would like to inform you that, after carefully reviewing your iss...

Nov 25, 2020 by Pankit Nandwani

Swiggy - Received nonveg momos in place of veg momos which I ordered ^Open

This loss cannot be recovered with money as my friend is a vegetarian and he ate these momos but they were non veg momos which we got to know later on. My friend is furious on me and swiggy support is not responding over chat. The food was or...

Nov 03, 2020 by Ashish Gangwar

Swiggy - Stale food delivered ^Open

I had ordered from Swiggy on *th October ****. The order was delayed. They first said that the delivery executive was caught by the police and now they are assigning a new executive and that will cause some delay. I told them I understand and r...

Oct 05, 2020 by Mohit khanna

Zomato - Hospitalized due to food poisoning ^Closed

The food quality during this pandemic the price of trusting a restaurant or zomato for quality standards are being abused. The food gave me food poisoning and I'm admitted in a hospital since yesterday. I want a full fledged apology and po...

Oct 05, 2020 by Ananth Sai Reddy

Swiggy - Swiggy cancellation fee dispute ^Closed

Placed a complaint for a missing food item with swiggy . They gave an option to refund or said they ll send the food item but it was too late and we had already eaten . Now , they are charging me a cancellation fee for a ‘ missing item’ whi...

Oct 02, 2020 by Anuradha turner

Swiggy - It is really disappointing the way I have been harassed for all my recent orders I notice a constan ^Open

It is really disappointing the way I have been harassed for all my recent orders I notice a constant negligence in the service I have concerns with my past * orders *. My first order with order number ************ where in I have been a...

Sep 30, 2020 by Vinita Biswas

United India Foods Indore - No BAR Code and Manufactured date on FMCG Package ^Open

No Manufacturing date and Bar code on package box of Rs.*.**/- wraffle chocolates. This makes the goods(food items) hazardous to public at large as expired products will be consumed....

Sep 23, 2020 by Madan Sai

zomato food app - Refund and food quality ^Open

i ordered in zomato *th sep .In that order quantity missing and bad smell. i caht with customer support ,they said, your money will refund in your account within * business days ,. ** is completed, i raise a mail also .but no use, i ate that f...

Sep 16, 2020 by pavankumar g

Zomato - Food not delivered but i was charged ^Open

Dear sir, Due respect i shalu singh is using zomato for years and then has faced small issues regarding delivery and those issues were solved but few months back i raised a issue of my order not being delivered yet i was shown in my app that i...

Aug 25, 2020 by Shalu singh

zomato food app - I was promised a refund and didn t recieve it ^Closed

I ordered food from a restaurant and after ** mins I received a call from the delivery guy saying his vehicle was punchered and he had to get that repaired so immediately msged the customer care saying I ordered a roll which when recieved late ...

Aug 23, 2020 by Neetha Raju

Swiggy - Order not delivered only part refund provided ^Closed

I am a regular customer of Swiggy. I ordered food item worth Rs. *** on ** August ****. As per the tracking details available, the delivery boy picked-up the order after a long time. Within no time, I was shown that the delivery boy around my ...

Aug 19, 2020 by Harish Chopra (Harry)

Swiggy - Cancelled arbitrarily ^Open

Legal notice sent to them, but they least bothered simply sending some emails and by calling with some lame excuses. Sir, today I placed a breakfast order with your company, ORDER No.*********** and the same was accepted by you and amount o...

Aug 17, 2020 by M KISHORE KUMAR

Swiggy - My refund for not delivering as promised ^Closed

My order was supposed to be delivered in ** mins., However the order took nearly ** mins. I ordered the food on August *, **** at *:**pm and was hoping to be delivered by *:**. I had to start my shift by *:**. The food was delivered after *:** ...

Aug 11, 2020 by Tennyson s

Swiggy Bundl Technologies Pvt Ltd - Item missing refusing refund for missing item ^Closed

Swiggy order id #*********** I have ordered one plate roti curry for my mother and one masala dosa for my sister for me idly *pcs placed an order on swiggy restuarant name balaji veg but resturant missed item idly and sent other item regarding ...

Aug 10, 2020 by Suman v

Pizzahut - It was not hot and bad Quality ^Open

I had ordered pizza today take away from powai outlet in Mumbai, i got a call to come after ** mins to collect i was standing there within ** mins and the order was cold lying at the desk of the outlet i asked the person he said it's ready sinc...

Aug 09, 2020 by Harsh Vora

Swiggy Bundl Technologies Pvt Ltd - Package was not delivered ^Open

I had ordered a meal of Rs.*** , the delivery partner never delivererd the order ,i never received any call or anything from the delivery guy . It feels he deliberately ate away the whole thing . I ordered the the food at night. No on called ...

Aug 06, 2020 by Kaustubh

Swiggy - Refund not credited ^Closed

I have ordered food via swiggy on **th and i paid online. Lateron i received a message that what i ordered is not available and i can either cancel.or opt substitute. I opted for free cancellation. On **th I received message that the refund has...

Aug 04, 2020 by Sanu Joseph

Swiggy - Received wrong food ^Open

Hello, This is to inform you that I received bad quality food and wrong items *. I got medium popcorn for large *. I recived something else for * pc leg piece chicken *. Not cooked well. I couldn't eat *. No dips ...

Aug 03, 2020 by Sushith

Pizza Hut Park Street - Worst pizza want my refund ^Closed

I have ordered a pizza from Pizza hut park street the food quality was so horrible it was delivered absolutely cold n there was no chese at all and there was so much tomato plateI was not expecting these from so called huge brand of pizza hut n...

Jul 28, 2020 by Ayesha Rabbani

Swiggy - Company not provide the proper solution ^Open

I have order food from SWIGGY but I have received a different item with some missing items and then I contact SWIGGY regarding this but their behaviour is really worst and they offer me ** rupees coupon in front of my *** rupees this is really ...

Jul 17, 2020 by Nikhil Singh Pawar

Zomato 3 bros restaurant - Worst food delivered ^Open

I have received worst quality food...

Jul 08, 2020 by Prashant varshney

Sagar fast food - Hot food in plastic container ^Closed

I ordered food like paneer butter masala from swiggy but my concern is hot gravy getting transfer into plastic container. Over heat gravy melting in plastic. Please ask every restaurant to stop doing like this. Each n every body ordering food a...

Jul 03, 2020 by Venkatesh

Swiggy - Swiggy did not deliver my Order and did not refund my money ^Open

Order No: *********** with Swiggy. Order date: *st July **** I had ordered Brownies from Theobroma. This order never got delivered to my residence. I was told the packet was not delivered because my number was not reachable. I would like...

Jul 02, 2020 by Rahul Bhattacharya

Zomato - Food delivery never handled food properly ^Closed

Hi Jai hind i would like to raise complaint against Zomato.as well as i m big fan of this delivery service provider chain but because of some unprofessional food handler they are loosing their reputation in the market, i m straightly coming t...

Jun 27, 2020 by Gandhi chintan udayankumar

Swiggy - Received Expired food from Swiggy ^Open

Received expiry food from A restaurant partner with Swiggy. The pickle which was sent witht he food was ezpired * months ago and couple of people ate eat. ...

Jun 23, 2020 by Mehul Sanghavi

Swiggy - Food not delivered and refund also not processed ^Closed

I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...

Jun 17, 2020 by Manoj Pillai

zomato food app - Food not delivered and no refund of amount paid ^Open

I placed an order (order number **********) on Zomato on **.**.****. The delivery person arrived at the location but refused to come to my place upstairs and spoke rudely, over the phone. saying "niche bhi nahi aa sakte tum log". When I confron...

Jun 08, 2020 by AJAY JAISWAL

Cadburry Diary Milk Chocolate The Nessle Company - Complaint Register against cadburry Dairy Milk Chocolate Company for compensation ^Open

*. This is to inform you that buy ** Nos of chocolate i.e Diary Milk Fruit & Nut on ** May **** from URC Canteen of .This particular item should not eatable. Because the chocolate has fully fungus. My * years old son was ate on ** May ****. S...

Jun 01, 2020 by B.Prakash

Zomato - Bad service ^Open

Order food from them they cancelled it after * hours and asked me to order again.The food was delivered to me in around * hours in total and the representative was only giving bot replies....

May 31, 2020 by Abhishaik Raina

Zomato - 2 Orders only 1 Delivered No Refund even after 1 month ^Open

On ** April **** I placed order on Zomato from Restaurant Pizza Peddlers for amount Rs***. OrderID ********** & OrderID **********. (All proof attached and systematically explained) I apologise as this will be very long to read so, I will ...

May 17, 2020 by Supreethkumar

Swiggy - Cockroaches in swiggy food ^Open

Dear Sir, Today i have order food Masala dosa from swiggy with his partner Gopal's but after open this food i found * cockroaches and both are alive. After trying to connect with swiggy but that time no one is helping me. Sir i stay in h...

Apr 10, 2020 by Ravishekhar

Zomato - Not delivered and cancelled later ^Closed

I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...

Apr 02, 2020 by Himanshu

Zomato - Bad quality oily food delivered ^Open

Order id:********** I recieved oil soaked smelling chole bathure. With the start of corona virus, i dont think zomato is working for profits and delivering bad qualify food....

Mar 27, 2020 by Ashutosh Kumar Mishra

Zomato - Zomato food not delevired ^Open

I have ordered food online, delivery executive has taken the food and no response form him long time his name is chandrajan , number **********- and zomato customer care no proper response , they justy simply refund amount and i wasted my time ...

Mar 14, 2020 by Arun

Dominos India - Food was delivered late and was all cold and not upto standards ^Open

I ordered a medium veggie paradise pizza, a garlic bread and mirinda which was under **min or free delivery, the food got delivered ** min late plus it was all cold and did not match uptill standards. i want my money back on the order. ...

Mar 10, 2020 by Meena Singh

zomato food app - Refund related ^Open

I had order food from Zomato, but delivery agent not provide me any food and unable to contact with delivery agent. And my food cancel by Zomato but they say your amount is not refundable due to wastage of food.here I was hungry waiting for my ...

Mar 02, 2020 by Aman Kumar Singh

zomato food app - Food Not Delivered but the status is Delivered ^Open

On **th Feb **** I have ordered Fried Rice worth Rs *** from Orange Wok restaurant using Zomata App. When I tracked the deliver it was shown as delivered but actually its was delivered to me. When I contacted Zomato they are simply saying I wil...

Feb 29, 2020 by Sankar

Rolls King - Issue of wrong packing ^Open

The issue is chicken food packed in veg packet. what should i do..My brother is pure vegetarian & he eat a chicken. now he is not fine doing vomiting and all. he is not well right now. he is ** year old boy and he never eaten a non veg product ...

Feb 25, 2020 by Harsh Bishnoi

Swiggy Bundl Technologies Pvt Ltd - Items were missing in food ordered ^Open

I had my parents aniversery on ** February and for Rs.*** which includes chur chur naan thalis (*) which costs me Rs. *** it is a part of total meal i have ordered and where they didn't sent me this item as it was missing when i received the fo...

Feb 19, 2020 by Anshul singh rana

Swiggy Bundl Technologies Pvt Ltd - Payment not received from Swiggy ^Open

During the week **th-**th January,**** we received ** orders via Swiggy out of which ** were delivered by us and the remaining ** orders were canceled by customer after the FOOD READY was clicked by us which means as per swiggy we will be getti...

Feb 11, 2020 by Sumit Kumar Goyal

Swiggy McDonald s - Swiggy sent me rotten food and didn t refund ^Open

Order number *********** Restaurant: McDonald's ordered food from McDonald's a burger and hot chocolate delivery executive couldn't handle food properly spilled hot chocolate infront of me. And the burger which was delivered had spoiled l...

Feb 07, 2020 by Dr Radha

Swiggy - Food was entirely spilled ^Closed

Not the first time. whenever we report the food is spilled or not cooked or you get the ready made paratha directly from freezer swiggy shy away from their resposibility always. have been victim for these incidents a lot of time. not about the ...

Feb 02, 2020 by Kalaivani Sekar

Swiggy - Charging Cancellation fees ^Open

I ordered food but was mistakenly placed at wrong address. my order was placed at *:** pm. Before resturant would have started processing order by *:** pm. i asked for cancellation. But for that * min instance they are forcingly charging money...

Feb 01, 2020 by Ashutosh Kumar Mishra

Swiggy - Wrong item delivered ^Closed

Swiggy Order ID: *********** I received wrong order. I ordered for *) Boneless Chicken and *) Chicken Patiala; Total cost Rs. ***. Whereas I received *) Chana Masala and *) Roti. I complain about it on Swiggy Mobile App. Also discuss o...

Jan 31, 2020 by Arif M. H. Khan

Zomato - Poor Service by Zomato ^Open

Every time order the food from zomato they deliver the it very late. If we will chat with the customer service they give following excuses *. We do apologise for inconvenience that have caused to you. *. We will give you token of apology of I...

Jan 31, 2020 by Manpreet

Swiggy - Chicken piece in egg curry and also stale food ^Closed

I ordered egg curry. But in egg curry I found a small chicken piece. Food aslo stale...

Jan 30, 2020 by Damini Narsekar

Zomato - Package not delivered ^Closed

The delivery guy just showed that food was delivered and when i called him he was not answering. Later blocked me. So my food never came....

Jan 29, 2020 by Shivam

Zomato - Order not delivered ^Closed

Hi I order food through zomato app and it is not being delivered...and the vallet person they provided also automatically diminished from that...so I am unable to trace the food item......

Jan 28, 2020 by Gourab mohanty

Zomato - Refund not received ^Open

I ordered food and paid online . Somehow food got rejected... I thought its rejected leave i ll get refund y to order again.. nxt day wen i didnt got any refund i enquired ... They said rider was calling and no was nt reachable so it got reject...

Jan 28, 2020 by Akash Mahilange

Swiggy - Robbery by Swiggy Delivery Boys ^Open

The Robbery happened on **th Dec ****, by two swiggy delivery boys who came to pick the sandwich Order in mid night . Since after **.** we close the main door and accept only online orders via Backdoor. We gave the cctv footage to swiggy and in...

Jan 28, 2020 by Murugan Nadar

Swiggy - Robbery at Restaurant by Delivery Boys of Swiggy ^Closed

The Robbery happened on **th Dec ****, by two swiggy delivery boys who came to pick the sandwich Order in mid night . Since after **.** we close the main door and accept only online orders via Backdoor. We gave the cctv footage to swiggy and in...

Jan 28, 2020 by Gabbar

Zomato - Food not received and payment debited ^Open

We had ordered a food delivery from Zomato. We saw that the status of order updated as REJECTED. This meant we didn't receive the food or contact from zomato valet. Even after this we initiated a chat with zomato executive personal. They kept ...

Jan 26, 2020 by Shweta Asodiya

Uber Eats India - Delivery of Spoilt Food ^Open

On *th of January ****, I had ordered chapathi's from the (Kalam Hot KItchen) Restaurant at Tambaram via Uber eats App, the total bill amount was Rs.***. The same got discounted to Rs.** after availing an offer. The order was delivered and sam...

Jan 20, 2020 by G.Gowtham

Zomato India - Bad food delivered with poor quality money not refunded ^Open

It was bad food with rotten meat in the momo served to me from wow momo and it was having inedible food in it, I complained but it was not solved and rather they didn't communicate any further although it was said it will be resolved. I need a ...

Jan 12, 2020 by Raunak Nayak

Swiggy - Poor Quality Cold Food ^Open

Received poor quality food and Swiggy has refused to provide refund...

Jan 11, 2020 by Kevin Sanghvi

Swiggy - Order was cancelled by swiggy after confirmation ^Closed

I am very very disappointed this kind of behaviour. I placed order with swiggy at ** and waited for two long hour.The delivery partner called me and asked me to come some other place if I want to take my order else he will not deliver the order...

Jan 09, 2020 by Utkarsh Singh

Zomato - Food not delivered ^Closed

I have placed an order today with ID: ********** with below address. However, food was not delivered as the delivery person went somewhere else and refused to redeliver it to the correct address mentioned with the order. When contacted Zomato c...

Jan 06, 2020 by Saikat chakraborty

Swiggy Bundl Technologies Pvt Ltd 125 - Stale harmful food ^Closed

*********** order no this i recived stale/ cold food which could have make any person sick after that as soon i recived it they didn't give me replacement.. The chicken was smeely that even dogs refused to eat it..how can you acept someone to e...

Jan 04, 2020 by Priyavrat

Swiggy - Wrong Item Delivered and not providing Refund ^Open

Hi, I have ordered food on Swiggy **th Dec ****. Order placed at: **/**/****, **:** PM Order delivered at: **/**/****, **:** PM I have ordered * items from * restaurant. Out of that * item was wrong, instead of the item I have ordered, which...

Dec 30, 2019 by Krishnnan kartik

Zomato - Order cancelled but money not refunded ^Open

When Will I get my refund? ORDER ID: ********** They have Already Stored Sweets I also Went To restaurant to Cancel the Order I already Told Them Not to Prepare .and now don't say That You have charged whole My money as cancelation fee I wil...

Dec 28, 2019 by Akshit Mohal

Zomato food delivery - Online food order app cheating ^Open

I have order food on ZOMATO app from khaderbagh, mehdipatnam,hyderabad location on **th december ****,at **.** PM.I have paid the amount as prepaid but during some reason i have immediately cancel my order,even there is no customercare number a...

Dec 27, 2019 by Shivakrishna kadiyam

Swiggy - MRP and manufacturing date is erased and it seems product is outdated and is different ^Open

I ordered two ice-cream one is butterscotch and rainbow cassette. But butter one is different and MRP and DATE of MANUFACTURE is erased which is mandatory. I took strong objection but they denied for refund. I think food delivery company mu...

Dec 24, 2019 by Atul Prakash Prajapati

Swiggy - Wrong item delivered ^Open

I ordered Rs. *** pastries on swiggy. But I received something else. I complaint so many times to customer care but no proper resolution given and also there has been no refund of my money. This is happening *rd time that either the quantity wa...

Dec 24, 2019 by Mitesh Rathi

Uber Eats India - Non vegetarian food delivered ^Open

Hello Team, On **nd of December **** (*:** pm) I ordered veg club sandwich to my residence in Punjagutta through Uber Eats app from chef bakers ameerpet Hyderabad. They delivered Non vegetarian sandwich which contains egg and meat! We’re Bra...

Dec 23, 2019 by Vishal Raghu Gajul

Zomato - Non delivery and Non refund ^Open

Order number ********** date * th dec **** order from The Frankies,Civil Lines,Jabalpur.Food not delivered ,Excuses given were wrong location by delivery person,then during interactions with customer care, the person repeatedly changed his ver...

Dec 15, 2019 by Pallavi shreshtha

zomato food app - I RECEIVED NON VEG FOOD WHEN I ORDERED VEG FOOD ^Open

Yesterday i ordered * veg thali in zomato. But i received non veg food. inside it has meat and egg. i am pure vegetarian. but zomato tried making making me to eat nonveg. Immediately i reported this but they called me after **hours. now zomato...

Dec 13, 2019 by Anudeep M

Swiggy - Partial order cancelled and refund takes 5 days ^Closed

I ordered food from swiggy on **th nov with prepaid amount. Part of the order was not available so got a recorded call from swiggy asking to replace items in the cart. Post that the second item i ordered on their request was also not available....

Nov 28, 2019 by Niyati Whawal

PVR Cinemas - BAD QUALITY FOOD ^Closed

Booked a ticked for **th show *.** at pvr cinema mulund west mumbai for pagalpanti through book my show id number.WFPHKKQ in interval ordered food through counter for, but received bad quality food.tea was almost water and popcorn was stinking...

Nov 25, 2019 by DILIP SHETTY

Zomato India - Food wasn't delivered and no refund received ^Closed

Hi, I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...

Nov 24, 2019 by Omkar Khot

Uber Eats - Bad food quality ^Closed

I ordered food from Uber Eats But delivered food is not same as oderd on the app food quality is also very worst salad not deliverd with food while it is available in the list delivered jalebi quality is ver bad...

Nov 24, 2019 by PRAMOD SINGH

Ubereats - Food not delivered ^Closed

I order food from ubereats,i wait for an hour , After an hour,they do not delivered food to me but they mark it delivered,and my money is deducted and when i complaint they said we cant do anything,...

Nov 22, 2019 by Anant kumar singhal

Uber Eats - Food not delivered ^Closed

I ordered a food from a restaurent , and the delivery boy picked up the order rom the restaurent but the delivery did not reach me , i made online cash payment i want refund or the delivery boy should be answerable for what he did ...

Nov 22, 2019 by Joicy Jose

Zomato - Food not delivered and no refund received ^Closed

Hi, I ordered food on **th November, **** evening (Order id: **********. Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...

Nov 22, 2019 by Pearl

Zomato - Food not delivered and refund not made ^Closed

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: On **th Nov I placed order on Zomato as mentioned the order no. ABOVE to Tau Ka DHABA Gurugram..After waiting * hour...

Nov 21, 2019 by Jafar Rizvi

Swiggy - Bad quality food delivered ^Closed

Hi I have ordered food of price *** and the food was too salty and too spicy. Later on I have called swiggy and they were not ready to give food replacement or refund. They were trying to fool by providing useless *** coupon for a food price of...

Nov 18, 2019 by Ajit

Zomato - Money refund ^Open

I had made an order from behrouz biryani on Nov **, **** on Zomato for an amount of Rs. ****.** /-. The payment was made through google pay at Nov **, **** **:** pm and the payment went from my account. But in zomato the payment was incomplet...

Nov 16, 2019 by Vijayakumar N

Faasos - Non Veg Item Delivered in Veg Meal ^Closed

I have ordered veg meal from The Good Bowl few days back and received the same with Non veg piece in it. When I called faasos guys they just refunded my money. What about sentiments and half the food that i had. Also on that same day they might...

Nov 15, 2019 by Nikhil

Swiggy - Different items and some missing item delivered ^Closed

Ordered Meal from swiggy. On the App it was mentioned that I will get * roti, * vegetables(* paneer masala), water bottle, sweet,rice. However i received Parota in place of roti, in place of paneer masala received potato masala, didn't receive...

Nov 15, 2019 by Ashish jha

Zomato food delivery - No refund and food not delivered ^Open

I am order i chicken biriyani from Zomato app the order was not confirming by restaurant so i am for * minutes then i cancelled the order . That cancelling time they not showing the message of payed amount is not refundable at the cancellation ...

Nov 10, 2019 by White in black

Zomato - Tasteless food received from Zomato and they are not giving my refund ^Open

today i ordered malai chap from a restaurant in noida named rumali's, first of all, the address they provided in google doesn't match with the address they provided in zomato, i'm least concerned about that. Then the delivery person who deliver...

Nov 05, 2019 by abhishek adhikari

Swiggy - Order delayed and cold unconsumable food ^Open

Swiggy kept me waiting and then delivered uneatable food..after complaining and kept me waiting after lots of harassment they said they will refund..do we order and wait to get refund??their executive committed that they will compensate for har...

Nov 05, 2019 by Niraj sharma

Uber Eats India - Stale food delivered and refund not initiated ^Open

*. Stale food prepared *. Uncooked oil in food. *. Completely hazardous for health. *. Unethical delivery boy talking rudely and impolite. *. Hia license should be cancelled. ...

Nov 03, 2019 by Alyosha Raghuvanshi

Zomato - Zomato customer executive lying and confirms of something which isn t honored ^Open

I have a long standing account with Zomato - Restaurant Finder and Food Delivery App. I have bought Zomato Gold membership costing Rs **** on October **th **** at *:** AM IST after seeing the promotion that I will be getting **** Zomato credit...

Nov 01, 2019 by Srinivasa Rao Bhandari

Swiggy - Food delivery getting cancelled frequently after waiting for hours ^Closed

I ordered food yesterday from swiggy and they confirmed it. After one hour delay they called and said restaurant is closed so please cancel your order. Due to this on a festival day, I had to remain hungry. I was mentally agonized by this p...

Oct 28, 2019 by Rahul Kumar Gupta

Zomato - Chicken served to a pure vegetarian family ^Open

Dear Team, I am writing this letter to file a complaint about the food that was delivered to me At my home **:** am (**-**-****). I am sorry to inform you that your food was unsatisfactory at such level. Which spoiled our mood at all. It w...

Oct 23, 2019 by Annant Manocha

Zomato - Order got cancelled and did not get the refund ^Open

I placed an Order ********** with Zomato. The valet went to a School and despite repeatedly telling me to come to "**th Cross", he never came and Zomato canceled the order stating it is a wrong address. Funnily, Zomato had delivered to this exa...

Oct 22, 2019 by Sushruta Reddy

Zomato - Refund not received ^Closed

I was just searching for the food available form the various resturents near me. Accidentally I ordered an item from a restaurant . Paytm wallet was linked so amout of ₹*** was deducted. It was about **:** pm . I cancelled the order within fe...

Oct 21, 2019 by Sayan Kar Gupta

Zomato - Double charged for food ^Closed

I first ordered paneer butter masala and lacha parantha and tried paying from PHONEPE, it said - PAYMENT FAILED!! I repaid from paytm and reordered ..now the delivery boy calls and tells me he brought two orders!! Why is Zomato cheating cus...

Oct 16, 2019 by Manpreet K

Swiggy - Food not delivered ^Open

I ordered food on swiggy and the order was confirmed. The order wasn’t delivered but was marked as delivered. I called swiggy support they said they will look after the issue. They said they were unable to contact the delivery executive so I ...

Oct 14, 2019 by Krishna potdar

Zomato food delivery - Zomato food order not fulfilled for Meal box from Granville Greens on Oct 2019 ^Open

Hi Team, Please note that the order paid today for Meal Box to Granville Greeens in Ghatkopar via Zomato app was not fulfilled due to reason of wrong pin location whereas order was given for right address where I am currently residing in C-*...

Oct 10, 2019 by Hiren C Shah

Swiggy - PACKAGE NOT DELIVERED ^Open

The food was not delivered , but in application it showed delivered at *:** pm. screenshort attached i have the delivery executive recording saying he is at the restaurant and the food is being prepared at *:**, but it was showing delivered in...

Sep 28, 2019 by Sagarika

Swiggy - Incomplete order deliver I pay for complete but did not receive ^Open

I have ordered food with addons like extra cheese and mayonnaise. I also pay for that too with these addons. I did not want the food so after selecting addons I even mention it in the special instructions too. But then also I received the order...

Sep 07, 2019 by Kripanshu Gaur

Swiggy - 200 Rs charged for wrong address ^Open

Just now order sweets from swiggy.com set location took automatically location and my location is different. I requested swiggy delivery guy to deliver at my place for that I said I will pay extra also. He denied my request after that I got a...

Sep 07, 2019 by JAYARAM K

Swiggy - Regarding swiggy cheating on customers with bad quality food and fake discounts ^Open

I ordered an egg biryani from swiggy restaurant named dieto cafe (Dilshad-gardens). They kept the food cost *** and cut it and kept *** Rs on it. So I thought that they are giving the discount and proceeded to order later on as soon as the food...

Sep 04, 2019 by DIWAKAR REDDY

Zomato - Not refund my full money and make excuses ^Open

I order two samosas on ** August of ** rupees (** Rs Paytm + ** Rs Zomato credit). The restaurant accepts the order but after a few minutes, I get a call from Zomato delivery boy he said samosa not available. I chat with Zomato executive he sai...

Sep 03, 2019 by Sachin barod

Swiggy - Refund not initiated even after not delivering the order ^Closed

On the *st of September, I placed an order #*********** for food via Swiggy. They called me and informed that order will be cancelled as the delivery guy met with an accident. I requested for the replacement order immediately. But instead of co...

Sep 03, 2019 by Sindhu M

Swiggy - Prepaid food not delivered and shown as delivered ^Open

I order on swiggy at *.** pm order no ***********. At **.** I got a call from *********** saying delivery guy met with an accident and they need another ** mins. I tried to reach them after that. I got the call from the same no at **.** saying...

Sep 03, 2019 by Shilpa sharma

Zomato - No refund received ^Open

I order food from a news outlet and Zomato showed delivery time **-** minutes. But as soon as I ordered it showed time * hour. I did not have * hour to wait so I cancelled even before the restaurant accepted it and now there is no refund. They ...

Sep 03, 2019 by Manan Deep Singh

Swiggy - Late food delivery ^Open

They promised me to deliver food in ** mins. After online payment and confirmation from the restaurant, they got late in food delivery. I ordered my food at **:**. At **:** it’s still showing preparing status. When I asked customer they turn ...

Sep 03, 2019 by Priyesh soni

Empires Bellandur - Received non veg I order veg ^Open

Today our festival Vinayaka Chaturthi. After Pooja with a great hunger order veg food from uber eats, empire Bellandur restaurant. I got nonveg and I had stated that nonveg. I feel like cheated. I want to kill uber eats. Please do the needful....

Sep 02, 2019 by Kranthi Kumar ayitha

Zomato - Incorrect food no resolution ^Closed

This is the *rd class service which I get every time I order from Zomato. Last night order was placed for mutton rogan josh and afghani chicken what they guys did added * mutton piece and * chicken piece in butter chicken gravy on the name of m...

Sep 02, 2019 by Sarabpreet Kaur

Swiggy And Adyar Ananda Bhavan Sweets - Double payment for an order ^Open

On *th May, I have made one order from Swiggy from New Punjabi Food Corner, Bengaluru. The order amount was *** Rs. I choose Google Pay to pay the amount. While paying the transaction it got failed & also money got deducted. It also asked me to...

Sep 01, 2019 by Biswaroop Sen

Swiggy - Swiggy didn't deliver food ^Closed

I have ordered food on swiggy for my family. We have prepared everything for dinner and waiting for swiggy delivery. But we never received it and whole of us unable to sleep without food...

Aug 31, 2019 by Vins

Zomato - Zomato charged double rates ^Open

I was cancelling order * seconds after giving the order as I changed my mind and zomato was not charging fees as food preparation was not started. It took one hour to process my request due to which I was charged incorrectly. Please see this i...

Aug 31, 2019 by Prabhat

Swiggy - Package delivered in wrong address ^Open

I have ordered food from swiggy paid online. As I was tracking the site when I ll get my order after ** mins there was no update status. I called customer care and asked deliver boys number. I kept on calling him to keep update my order fourth ...

Aug 30, 2019 by Guddi

Zomato - Amount not credited ^Open

I ordered food in ZOMATO few minutes later I got a call that they couldn’t deliver my food and that amount will be refunded in ** days but it was almost a month I got no message of credit and when I checked the app there was a message that am...

Aug 30, 2019 by Lalitha Priya

Visionary Xpressfoods (opc) Private Limited - Kasi Vishwanath Meesala very big fraud and works easily fooling many people ^Open

Visionary Xpressfoods (Opc) Private Limited - U*****AP****OPC****** was started company name Food Express. His website is www.justlikefood.com chitter and fraud with many people within them I am one. I was offered for investment will be double...

Aug 30, 2019 by Pratik Tailor

Zomato - Prepacked dry snacks not delivered/Money not refunded ^Open

I ordered the following on Aug **, ****, to my residence in Bhubaneswar. ****************** ORDER SUMMARY Order ID: ********** Date: ** Aug **** Black Pepper Raga (* x ₹***) ₹*** Khatta Meetha Mixture (* x ₹***) ₹*** Delivery Ch...

Aug 29, 2019 by Samar K Tripathy

Swiggy - Second time delivering smashed package of food and refusing to compensate ^Open

**/**/**** i ordered food and it was smashed and spilled inside the cover which can't eat at all. This is the second time happens. And when i contacted swiggy customer support team last time amd now are the same replies that we can't compensate...

Aug 29, 2019 by Sarah

Uber Eats - Order not delivered without refund ^Closed

I am filing this complaint against Uber Eats. On ** August ****, I had placed an order worth Rs.***. ** for food ordered from Le Arabia Restaurant, Basaveshwaranagar, Bangalore and made the payment by Credit Card. The order was picked up by the...

Aug 28, 2019 by Deepthy Sunil

Swiggy - Food not delivered ^Open

I ordered food from Swiggy and received a message that order was delivered which was never received by me. I checked with the customer support and they told me that they had a word with the delivery agent and it will be delivered within ** minu...

Aug 28, 2019 by Abhishek Maurya

Zomato - Packaging and spillage issue cold food ^Open

I ordered from zomato yesterday as I was already having troubles with swiggy regarding orders. It turned out zomato is even worse. They clearly refused to help me with anything. I got spilt order from them as well. Also, the food was entirely c...

Aug 28, 2019 by Ashish jain

Swiggy - Package not delivered ^Open

I order food ,I was waiting fr d order to confirm I hv chat wd one representative they told it will b confirmed n ask m not to worry After some tym I txted them again dan d girl told m it is not confirmed there was no tech glitch Till that ...

Aug 27, 2019 by Pooja

Swiggy - Packaging and spillage issue ^Open

I ordered a thali from Kake da hotel. The food was delivered all spilt and the packaging was also broken. I tried to talk to swiggy to resolve my issue but no help was provided from their side....

Aug 27, 2019 by Ashish jain

Zomato - Fined with incorrect cancellation fees and refused to respond and refund ^Open

Issue : Cancelled & Added Penalty Of The Same Amount Due to reachability issue Truth : The rider never attempted delivery Ordered a pizza. Checked my application after **-** minutes that the rider is out for delivery. I called him and he ...

Aug 27, 2019 by Shivam Manchanda

Zomato - Order cancelled but amount deducted ^Closed

I ordered food in Zomato delivery boy denied my location due to heavy rain and I cancelled the order but I dont get any refund, full amount has been deducted. I sent a mail to Zemato team in reply they said will get resolve within ** hours b...

Aug 26, 2019 by Gnanasekaran

Pehelwan dhaba - Bone piece in vegetarian food ^Open

I ordered food from pehelwan dhaba and recieved food quite on time and with good packaging . As I was eagerly waiting for the food, with my mouth watering, I opened the box of vegetable and started to eat the food. To my surprise I found some...

Aug 26, 2019 by Shubham Jain

Swiggy - Refund is being pending since 14 days ^Open

I have ordered my food from swiggy on **th of August and due to heavy rain, the delivery executive was not able to deliver me the food as he got stuck and later I came to know that my order will be replaced and will be delivered to me later but...

Aug 25, 2019 by Anish

Swiggy - Package not delivered ^Open

Hi..This is the third time it's happening to me..twice i left it as it happens in this industry but now its happening quiet regularly..whenever i order online from credit card.. food hardly arrives to me..i have placed my order at **:**a.m appr...

Aug 25, 2019 by Venkatesh Guruswami

Swiggy - Package not delivered still charge cancellation charge ^Open

Swiggy delivery boy not delivered the food upon talking rudely and telling I will not deliver the product. I talked to swiggy customer care but the top of that receive message of cancellation charge from swiggy which was really ridiculous....

Aug 24, 2019 by Supriya

Swiggy - Food not delivered and refund not given ^Closed

I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...

Aug 24, 2019 by Simha Srivatsa

Swiggy - Full refund not received ^Open

This is about order id: ***********. I cancelled the order because after ordering Swiggy called and told me the food I ordered was not available in the restaurant. The order amount was *** but I received *** as refund. The customer executive sa...

Aug 24, 2019 by Akash Dutta

Swiggy - Order not delivered ^Closed

Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...

Aug 24, 2019 by MD mahmood

Zomato - Wrong inouts provided and no refund is processed ^Open

I have ordered food and mistakenly I have ordered it on a wrong address. The person that the zomato has allocated for the delivery of the same refused to deliver it at the correct address. It was just * to * passed from the time at which I have...

Aug 22, 2019 by Navdish Arora

Uber Eats India - Order not delivered to mentioned address ^Open

I ordered food on uber eats India in which I mentioned my complete address manually but the delivery partner completely ignored it and arrived at the location which I had not mentioned in the order. After that, the order was cancelled by them a...

Aug 16, 2019 by Monika Jain

Swiggy - Non veg food delivered which create hatred ^Open

I ordered a Dal makhani by swiggy on **.**.**** {Order id: ***********} as I & my family are pure vegetarians. We are Marwari by caste but they delivered a Chicken dish. When we seat for dinner we open the box we found it non-veg item. As my pa...

Aug 16, 2019 by Rohit Somani

Swiggy - Stale food delivered ^Open

I ordered food from swiggy. They said it will be delivered in ** min. But it took ** min. The food which we got was stale and half-cooked. I raised a concern with the team. They don't want to listen. Service agent said ok I'll share your experi...

Aug 14, 2019 by Vishal Vijapure

Zomato - Charged cancellation fee ^Open

I ordered a chocolate bouquet from choco jaadu Kolkata worth Rs *** on ** August **** at **:** pm. I mistakenly and intentionally cancelled the order. Cancellation charged me *** Rs saying that food preparation was already begun. I call the res...

Aug 14, 2019 by Tanushree

Swiggy - My children is sleeping without taking food ^Open

Approx *:** pm I have ordered my food to swiggy ** min time they had given after that they approx *:** pm they were saying that because of the accident your delivery will be late till ** minutes. I had called that number after ** minutes but I ...

Aug 13, 2019 by Sunder Singh Latwal

Zomato - Zomato refused refund after assuring 4 times ^Closed

I had ordered food from Barbecue Nation Durgapur on **st July and fully paid online. The food was not delivered as I failed to respond to their calls. They charged me cancellation charges which are illogically defined in their policies as same ...

Aug 13, 2019 by K s sanil

Zomato - Cheated by restaurant as well as delivery boy and zomato did absolutely nothing ^Open

Order id- ********** I had ordered food from *q restaurant at *:** pm on ** august via Zomato. The order was confirmed and delivery time was given as **-** minutes. Even after ** minutes the delivery time was showing the same. So I contacted c...

Aug 13, 2019 by Vikas Samal

Swiggy - Food not delivered ^Open

I have ordered food from swiggy on ** august at **:** pm. I had ordered pizza after some time about half an hour they had called me and said that your order could not be delivered right now you have to cancel this order we will place same order...

Aug 12, 2019 by Shrikant ashok nikam

Swiggy - Refund not given ^Open

I ordered food from swiggy on ** July ****. The money got debited from source account but the transaction got failed. I have contacted the swiggy chat team regarding the issue and they didn't help me resolve the issue. I am attaching concerned ...

Aug 12, 2019 by Raj Kumar

Swiggy - Food not delivered even after 3.5 hours ^Open

I've ordered from swiggy at *.** pm with the promise that my order will be delivered shortly, at *.**pm I raise my issue about my order being delayed and they said that they have assigned a delivery executive, at *.**pm, I again contacted them ...

Aug 10, 2019 by Sharad Prakash Barnwal

Zomato - Spoiled foods delivery ^Open

I ordered from Zomato but I got fully spoiled foods. So very shocked. The doughnut is a bad smell like a stone and I think this doughnut is * days old. Other foods all old and bad so I've immediately contacted them for this issue and I asked re...

Aug 06, 2019 by Lourdu Vinoth

Zomato - Order get cancelled ^Open

Placed order at *:**, with Order Number: **********. The delivery executive called me once at *:** (only once) and since I did not pick the call they cancelled my order. In the app delivery time was reflecting as ** min and I was expecting deli...

Aug 06, 2019 by Divya

Zomato - Deliver boy behaviour was not good ^Open

I ordered the food. But while I received the call from the delivery boy he asked that location is mentioned wrong. However not for * time often I order the item for the same address & same location. Then I request to him that please move toward...

Aug 04, 2019 by Jagannath

Zomato - Order picked but not delivered ^Open

I had placed a food order on the **th of July **** at around **:** pm and did the payment online of Rs *** online. The order was from Karama restaurant, mosque road. The order is included a Tawa shawarma and a masala french fries. After waitin...

Jul 31, 2019 by Shah Faisal Khan

Swiggy - Food not delivered ^Open

*. Ordered food from Swiggy and restaurant did not confirm the order for the next ** mins. *. I started a chat with the customer care and proactively asked to check if I need to reorder or this order is coming ( as I have already faced this ki...

Jul 25, 2019 by Akhil Namdev

Zomato - Food not delivered ^Open

Ordered food. Money deducted. Marked delivered but did not get the package. After repeated attempts the response from customer care "I understand your situation. Please wait. Regret inconvenience". ...

Jul 24, 2019 by Vikram

Swiggy - Food not delivered ^Open

I ordered my dinner through Swiggy on Sat */**/****, at *:** pm, ref #***********. There was no update about my food till **:** pm at which time I contacted the delivery partner. He mentioned his bike broke down and asked that I should contact...

Jul 22, 2019 by Manivannan Chandran

Zomato - Happy occasion of son's birthday turned into a nightmare by zomato ^Open

Order No. ********** Also, the bigger issue I want to highlight is how zomato manipulated/inserted chat text attributing to me which I did not type. I have elaborated this below. All timestamps below are taken directly from Zomato app: I had...

Jul 21, 2019 by Archana V.G.

Swiggy - Harsh language of delivery boy ^Closed

Actually, my friend ordered food for me in swiggy. Later I got to know that she has given a wrong address. When I apologised and tried to guide him to my location, he started yelling at me and that made me feel so worse. I cancelled his deliver...

Jul 18, 2019 by Ayesha Fathima

Swiggy - Stinking food from swiggy ^Closed

I ordered this order from swiggy. They provide me with bad quality food and they are not ready to compensate for that. I have attached the order details with food....

Jul 18, 2019 by Pranitdarekar

Swiggy - Order not received and they took around 2 hours to tell they can not deliver the order ^Open

I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to c...

Jul 16, 2019 by Sharath D L

Swiggy - Refund not given ^Open

I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the sa...

Jul 14, 2019 by Tarun Srivastava

Zomato - Food not delivered ^Open

I have ordered food from Zomato (biriyani Zone restaurant) of Rs ****.** (paid online with order no #**********) on *th July ****. Neither the food got delivered nor Zomato is refunding the amount stating that the delivery boy couldn't reach me...

Jul 14, 2019 by Suchana

Uber Eats - Food not delivered twice ^Open

The delivery boy from Uber eats did not reach my location/gate and turned on the timer. He did not call me. He was a street away from my location. I called him and he denied to come to my location. Uber charged for this and did not provide a so...

Jul 13, 2019 by Bhaskar Sharma

Swiggy - Food not delivered by swiggy ^Open

Order no *********** I had ordered from swiggy and the wrong address was given for delivery. Immediately in * minutes, I chat and asked to change the location. Then I talked to the delivery boy. He was ready to come to the new address. I gave ...

Jul 12, 2019 by DEEPSHIKHA TRIVEDI

Zomato - Zomato charged full amount as penalty for cancelling order ^Open

Order Number: ********** I ordered food on * July **** from registered no. After placing the order I realised that I had placed the wrong order. I tried to connect customer care but no one replied. I called the restaurant and asked him if th...

Jul 10, 2019 by Aman Singh

Swiggy - Delivered uncooked food and refusing for refund ^Closed

I have ordered * mixed veg kurma and * sets of pulka at the homely restaurant. But I have received uncooked food which is uneatable. Regarding this I have contacted swiggy they just apologized and refused for replacement/refund. Order id ******...

Jul 08, 2019 by Suman v

Uber Eats India - Package not received but they charged for everyone ^Open

First, of *th July and second on *th July I ordered food from uber eats. After some time the order was cancelled by restaurant and food was not delivered. I ordered food from uber Rs ** second time ** got deducted from my account but the order ...

Jul 08, 2019 by Rohit

Zomato - Order placed not delivers in 2 hours ^Open

Order no. ********** This is to bring to your notice that I am not at all happy with the kind of service I received with the order I placed. I had to wait for almost * hours for an order to be delivered. And to the ice cream was melted. Rider ...

Jul 07, 2019 by Gagandeep Singh

Zomato - Order confirmed by restaurant and then cancelled when I called ^Open

I ordered food from Zomato because I have a meeting at my office with my clients. It was very important to me. My order was confirmed by the restaurant. Then I waited for an hour. I called my valley who appointed for my delivery by Zomato, he t...

Jul 05, 2019 by Vikas Bhardwaj

Swiggy - Stale food delivery ^Open

I ordered food from the zippy restaurant via swiggy on dated **/**/****. The food was stale so I complain it to swiggy. In response, they said there is no such policy for this issue and they can only refund ₹**. As I asked them to provide me ...

Jul 04, 2019 by Deemepra meena

Swiggy - Partial refund for stale food ^Open

I have ordered food from Swiggy today. The food was stale and was not for consumption. I have raised the concern and was offered ** rupees which were the packing charge. The phone support was not available. Order id is ***********....

Jul 02, 2019 by Harish S

maharashtra lunch home and swiggy - Less eye for detail ^Open

Very unhappy with the delivery of the outlet as well as the swiggy app. I placed an order through swiggy for * chicken tikka biryani and bharlela bombil (stuffed Bombay duck) and I got call from swiggy delivery guy stating that the restaurant (...

Jul 01, 2019 by KALPESH SONAWANE

Swiggy - Food spilled over and it's staled ^Open

I have ordered the food through Swiggy from Mainland China Madhapur branch. The items were spilled and the food was also staked. Please see the screenshots attached for more details....

Jun 30, 2019 by Sai Sampath Kumar Nandigam

Swiggy - Food was stale ^Open

I ordered from swiggy and they send staled food. Later when I complaint they said we can't help you we only deliver food....

Jun 30, 2019 by Manish meena

Zomato - Eggetarian food delivered while Zomato App was showing it as 100% Veg ^Open

On ** June ****, I have ordered french toast in Jabalpur using Zomato app. The app was showing french toast as ***% veg marked with greens symbol on app. However, after receiving & having a small bite of the same. We realised that it is made up...

Jun 30, 2019 by Ankit Vajpai

Zomato - Cheating on me by zomato ^Open

********** this is my order number. I want my refund back. I cancelled the order with ** seconds of ordered and got a penalty of *** because the restaurant starts preparing the order. Just tell me how can a restaurant starts preparing food just...

Jun 28, 2019 by Sachin sharma

Uber Eats India - Package not delivered ^Open

My account was debited with money but the food was not delivered. I tried contacting support but there was no reply....

Jun 26, 2019 by Amit Bhargava

Zomato - Food not delivered ^Open

I ordered food from Zomato. Zomato rider refused to come at my place. After *-minute order is shown delivered to me. But I don't receive my order at least if rider come. To my area, he will take a minimum of *-** minutes but the order is delive...

Jun 26, 2019 by Lovish

Zomato - Money not refunded ^Open

I ordered some food with Zomato and cancelled it in a second because I forgot to add chapati in it but they didn't refund the money. They are making fool of us. They are even not explaining that for what they deducted the money because in one s...

Jun 25, 2019 by Purnima

Zomato - Order not delivered nor money refunded ^Open

Zomato Order no **********. I ordered my food. The order was worth Rs. ***. I called the guy at *:**. According to the map he was standing outside. I said that I am coming outside please wait. When I came back I saw him going on his bike. I eve...

Jun 24, 2019 by AMULYA BINDAL

Swiggy - Rotten food benzys hotel Bombay through swiggy ^Closed

I have ordered Thigadi and * appams from the benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable. When I called customer service of swiggy they told its not possible to give a refund. I really suspect that t...

Jun 21, 2019 by Appu Jose

Swiggy - Excessive charge by Swiggy ^Open

Ordered through Swiggy from Nazir foods Malviya Nagar. I have been charged more than the mentioned menu price at the restaurant. I called and confirmed with the rest. They said Swiggy is pocketing the additional amount. It's huge cheating. Twee...

Jun 19, 2019 by Abhishek Gupta

Swiggy - Served stale food ^Open

Served a very bad quality stale food by the restaurant and the taste of it is too much bitter. I did call with Swiggy customer executives but they denied to refund money and alternatively, they were offered me a coupon of Rs ***. The customer e...

Jun 18, 2019 by Ganesh Kasar

Swiggy - Food poisoning from food ^Open

I ordered food on ** June **** from the swiggy app that got poisoned and I was hospitalised for * days. I need compensation for this. I demand justice....

Jun 17, 2019 by MADHAN KUMAR RAICHUR

Uber Eats India - Package not delivered ^Open

I have ordered food from Uber eats. The application of uber eats automatically finds my current location for delivery. The courier boy didn't arrive and used abusive words on the phone. The order got cancelled stating that the delivery boy appe...

Jun 17, 2019 by Kapil Shukla

Swiggy - Food spilt because the packaging was sent unsealed ^Open

The food was sent unsealed hence the food was spilt. When contacted the customer care they said they are not responsible for sending food in without spillage. This is *rd class service from swiggy. When asked to send a mail that they are not re...

Jun 17, 2019 by Josley jafran vas

Zomato - Abusive Zomato valet ^Open

I ordered food through Zomato. I was assigned a Zomato valet (Vignesh (**********). He came to my house and abused me with vulgar words stating I didn't call him first to inform my location. Later he continued his rant by saying I am an idiot....

Jun 17, 2019 by Rahul R

Celebration food junction jabalpur - Found kida in food ^Open

Found kida in Singapore rice which is ordered from celebration food junction Jabalpur....

Jun 17, 2019 by Nikhil dhok

Swiggy - Payment not refunded by swiggy ^Open

I had made online order on **-**-**** through swiggy food app and made payment of Rs.***/- through my debit card but the order was not confirmed by swiggy. After one I had made conversation with swiggy customer care executive and swiggy assured...

Jun 17, 2019 by P. C. Joshi

Uber Eats India - Uber Eats has refused to refund money for damaged order ^Open

Uber Eats team has refused to refund the amount for Rs **.** paid against Order #***** on the pretext that my account has been flagged on account of high credit given. I am not able to understand why the company fails to understand that if bad ...

Jun 16, 2019 by Yetan Kalra

Swiggy - Food not delivered and disrespectful and insulting behaviour of the swiggy customer service ^Open

I am just pissed off and aggravated by Swiggy again. This is the second time I am experiencing issues with them. I thank you Voxya for helping me last time with my issue. I placed an order of *** from Swiggy and I got a call saying some unkno...

Jun 16, 2019 by Amit Kumar Vajpayee

Swiggy - Wrong food delivered ^Closed

Ordered food from BBQ nation and that was vegetable stuffed mushroom with rumali roti order no.was ***********. The delivery boy brought some dal and nan which I did not order. Upon calling on swiggy they forced me to accept that and said it wo...

Jun 14, 2019 by Niraj sharma

Zomato - Zomato gave wrong food and harass me mentally and physically for last two days ^Open

I ordered two food on **th June ****. But I received item missing with the food product. Zomato told me to refund Rs *** but since then they told me every day that "at days end you will get your money". They told me two times means for two days...

Jun 13, 2019 by Arthita Batabyal

Swiggy And Hitech Bawarchi Gachibowli - Food delivered by Swiggy is stale food and half eaten ^Open

I ordered Chicken Biryani on **th June **** at **:** pm from swiggy from hotel Hitech-Bawarchi which is located in gachibowli Hyderabad. Order id: ***********. I got stale chicken piece half eaten and when I complained to them about this in twi...

Jun 10, 2019 by Ashish Kumar

Swiggy - Damaged and non consumable food delivered ^Open

I had packaging and spillage issue with the food delivered to me. Also, the bag in which food was packed was torn and damaged. After waiting for more than one hour twelve mins they delivered to me such kind of unsafe and unconsumable food with ...

Jun 08, 2019 by Kokila thorat

Swiggy - Swiggy cancelled my order without my consent ^Open

I placed an order and the order got accepted. After one hour the delivery guy called and told the item is not available. I just wanted to know why the order been accepted in the first place if it was not available. I chatted with the customer...

Jun 05, 2019 by Bhanukrushana Rout

Swiggy - Ordered veg food but non veg delivered ^Open

I ordered veg food from hotel Malabar (address: Opposite N.S.G. Crown Building, Paunjae Mata Temple, N.S.G. Chowk, Narhe-Wadgaon Road, Narhe, Pune) but I received pieces of chicken mixed in the food as I am a vegetarian. It was a disgusting exa...

Jun 04, 2019 by Rohit shete

Greenland Family Dhabba - Rating of food ^Open

The dhaba had said one chapathi cost of Rs.** and normal redgram dhal cost Rs.*** and for a family of four, the total amount was Rs. *** where it would be maxed ***. None other item was ordered. Please makes sure the place and food you choice t...

Jun 02, 2019 by Sarah

Swiggy - Food quality was so pathetic from swiggy ^Open

The food quality was so pathetic. I was so embarrassed that I paid Rs *** for that poor and cold food. Strawberry shake was pure water mixed with pink colour and sandwich was not cut in pieces, edges were rough it was stuffed only in the middle...

Jun 02, 2019 by Amit Kumar Vajpayee

Uber Eats India - Payment not refund ^Open

RS. *** worth I ordered by used my card payment but payment error is coming in the uber app and again I tried card payment option for the same order it’s failed again but within * min I got message amount debited twice so order the same food ...

Jun 02, 2019 by Abdul

Swiggy - Delivered Stale food and not providing any refund ^Closed

I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...

Jun 02, 2019 by Rohit Kumar

Swiggy - Stale food received ^Open

I ordered chicken Biryani (Order no # ***********). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abou...

Jun 02, 2019 by A Muneswararao

Swiggy - Super delay of 50 minutes ^Open

Super delay of nearly ** minutes Ordered at CharcoalEats for kids ordered at *:**. The parcel picked at *:**. Delivery time was *:** but delivered at *:**. No help on cancellation and from CC but long hold. Food was completly cold and dry. Ki...

Jun 01, 2019 by Mehul C Boradia

Swiggy - Worst quality food ^Open

ORDER #*********** I placed an order from swiggy on **th May ****from waltair kitchen. Food quality is too worst. Bad smell from chicken pieces. Moreover no seal on pack. I explained everything to customer care agents but I didn't get any hel...

May 31, 2019 by Saikumar

Swiggy - Package not delivered and charged 200 cancellation fee ^Open

I had ordered food for my parents and had specifically mentioned the delivery address. To my surprise, I got a call from Swiggy team stating address incorrect and by their own choice, they registered my current location as my delivery location....

May 30, 2019 by Shitij Paul

Swiggy - Security & user data maintenance ^Open

Swiggy had failed to resolve the user queries in the time limit. I had reported that someone is using my email id in ordering the food. I had called and emailed the details of those order ( * orders), the support team is just saying we are look...

May 28, 2019 by Venkatesh Madhamanchi

Swiggy And Adyar Ananda Bhavan Sweets - Order not delivered and cancelled without information ^Closed

I ordered for dinner at *:** PM and swiggy app show me the estimated time of delivery ** minutes. I called to delivery boy number provided by swiggy after the expected time over so delivery boy denied delivering the dinner. I complain about the...

May 27, 2019 by Ashish Goyal

Swiggy - Money not refunded ^Closed

On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...

May 27, 2019 by Rakesh Shinde

Zomato - Stale food delivered ^Closed

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May 27, 2019 by Manzar

Freshmenu.com - Cheating customers with bill calculation total ^Open

This is with regards to FreshMenu food chain Billing pattern and their new way of misleading and cheating their customers. *) Jumbo Dum Chicken Biryani - Quantity- * *) Samak Al Faham - Quantity - * Item Price: ***/- Coupon code applied: -*...

May 26, 2019 by Ravi Vasamsetty

Krishnas kitchen - Rude behaviour by management at restaurant on asking for bad food served ^Open

Very bad Biryani ever tasted till date and the worst service by the staff. They make you wait for so long and then give you burnt food which is so spicy and would corrupt your digestive system. My kind requests to you all not to visit this rest...

May 25, 2019 by Swetha Yellanki

Swiggy - Package not delivered ^Closed

This food delivery company cheating with me. That company is not able to deliver at my proper address so this night I can't take my dinner please help me Voxya. They also deducted my payment and cancelled my order. Please give me justice....

May 23, 2019 by Jitendra Kumar Parida

Swiggy - Under cooked food delivered ^Open

Today I have placed an order on Swiggy. I have ordered * plates of veg fried rice from Magnum restaurant. The food was undercooked and tasteless. It's absolute wastage of my money. ...

May 21, 2019 by Priyanka Bhattacharjee

Swiggy - I had received just inedible quantity of food with human hair floating in it ^Open

I had placed an order for butter chicken costing Rs. *** and above that **% discount was given. But when I opened the foil I was in miserable shock to see it's a packet of oil with few shredded pieces of chicken and human hair floating all over...

May 21, 2019 by Madhuchhanda

Swiggy - Got non vegetarian food against veg order to a person vegetarian since birth ^Open

I had placed an order for “Mixed Veg in Hot Garlic Sauce Combo x *” from restaurant China Gatherings DLF Phase * Ggn vide order No. #*********** via swiggy App on */*/**** at *.** pm. I ordered this meal for my regular lunch from swiggy and...

May 21, 2019 by AJAY SHARMA

Zomato - Whole amount of order charged as cancellation fees ^Open

I ordered my food from the restaurant at around **:**. The amount showed to be *** after applying the discount coupon. After that, the app asked me for my number and proceeded me to the payments page. The amount deducted was os ***. So I tried ...

May 21, 2019 by SHIVANG TRIPATHI

Biryanibykilo ubereats - Food delivery cancelled after 2 hrs of placing the order ^Open

I placed an order for biryani via UberEats on Friday, May **th at *.** pm. The delivery partner was Biryanibykilo with outlets across NCR. The order was confirmed and initially estimated arrival was shown as *.** pm. Then it changed to *.** pm ...

May 20, 2019 by Ankit Gupta

Zomato - False claims by Zomato ^Open

My order was taking too much time to deliver so had a word with one of their employees on Zomato chat and they said that my food being prepared. It will take **-** mins more to deliver. Then I called Zomato and he said that the restaurant is c...

May 20, 2019 by Salman Khursheed

Zomato - Refund get refused ^Open

Food not delivered. The restaurant said they will refund the amount. But refused by Zomato executive....

May 20, 2019 by Amit Singh

zomato food app - Refund transaction amount & changes company policy ^Open

I have a request to you that the amount is Rs.*** / - from order to Sitaram Dhaba **th April *:** pm #*********. I have had a very bad experience with a company delivering a food named Mayoter Place with the company Zomato. Who sent me to his c...

May 19, 2019 by SUDHIR DILIPBHAI RAVAL

Zomato - Order food from zomato not received ^Closed

Order Food from Zomato not received. Complain not taken. No one is taking complain. Money refunded but feeling harass. ...

May 19, 2019 by Peeyush kumar

Swiggy - Item missing spillage issue on swiggy ^Closed

This is unfortunate but this is the third time I am using a different platform to complain against swiggy. My order number **********. *- First of all I have found one missing item from my order i.e one maharaja vada pao out of two that ruined...

May 18, 2019 by Rajat

Zomato - Food is not deliver to right place ^Closed

I ordered food through Zomato. Shortly after placing the order I got a call from the delivery boy and he said he don't know the location then I confirmed the address. After that, he calls me again and he said he follows the Zomoto navigation an...

May 18, 2019 by Rishikesh Yadav

Zomato - Food quality bad ^Closed

I ordered a food item from Zomato on **th May. The item which was delivered to me having order ID number *** *** **** was rotten. I raised the complaint but Zomato explains to me that to they can't do anything in this and the can't refund my mo...

May 18, 2019 by Indrapal Yadav

Swiggy - Missed my items in my order gave a coupon which is in return my money ^Open

Order food of quantity * in swiggy pop out, received only *. I did a chat they said we apologise and give you a coupon of *** once accepted it tells can't apply for pop out. *) They wasted my time. *) Didn't return my original amount and in r...

May 18, 2019 by John chandra Teja

zomato food app - Order not delivered nor did I receive a refund ^Open

After * hours of ordering food in Zomato, I did not receive the order. The customer service is not responding and this is not the first time it is happening. They are not even processing the refund. ...

May 18, 2019 by Samarjit Singh

Zomato Media Pvt Ltd - No response from support team ^Open

The number of events Zomato support was beyond inadequate: * The duration in which these occurrences happened: * months. Cause: No response/ very late response from the Zomato support team. Zomato has more than elaborated on the fact that t...

May 18, 2019 by Aadya Saxena

Swiggy - Asked for the cancellation charge ^Closed

Swiggy showed food delivery time as ** min and cancelled my order within ** mins. Due to my meeting at the same time, I could not take the first call. When I tried to call back meantime they have cancelled my order. In term and condition, its o...

May 16, 2019 by Juhi

Zomato - Package not delivered ^Open

I ordered three chicken biryani and cheese balls from Nawab Asia, Balewadi High street, Pune on **th May ****. It was a prepaid order and was accepted by the restaurant. After ** minutes of waiting, I got a call from the restaurant that they ar...

May 15, 2019 by Tanya gupta

Swiggy - Food item not delivered ^Closed

Order #***********. I have placed this order in swiggy on **th May **** at around **:** pm. As the order was not delivered for a long time, I called the swiggy customer care around **:** pm on the same day. The executive told he had contacted ...

May 14, 2019 by Manoj

Swiggy - Food not delivered ^Closed

I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is...

May 13, 2019 by Niraj sharma

Nsds Virunthombal - Cheated by money ^Open

It is a small hotel which supplies food * times a day. He received money from me for one month with food * times a day. He didn't deliver food for more than ** days in that month. But he not yet to refund that amount to me. It happened in Nov *...

May 13, 2019 by Sundaresh Babu

Zomato - Amount not refunded ^Open

I placed the order on *th May at *.** pm through UPI. The debited amount is Rs ***.*. The order was rejected by the restaurant and the refund status is "we could not deliver this order, as you were unavailable to collect the food at the mention...

May 13, 2019 by Thamaraikannan

Zomato - Food not delivered ^Open

The food has not been delivered and the restaurant is saying my item has been cancelled by Zomato as my money has been deducted. I didn't get any cancellation status and they are not also replying on my issue. Also not initiating any refund. Ki...

May 13, 2019 by Neha gupta

Swiggy - Food delivered very late ^Closed

My food is delivered to me after * hrs. Though the restaurant is just *-* km from my location and there was no issue of any traffic....

May 13, 2019 by Gaurav kumar jha

Swiggy - Food not delivered ^Open

I have ordered food from Swiggy that has never been delivered. I called customer care multiple times and they did not provide any solution or my money returned. They asked me to call the restaurant directly because they can’t track the order ...

May 12, 2019 by Mohit Sagwan

Zomato - No update on the order that I placed ^Open

I ordered food through Zomato. They accepted my order and in tracking it was showing that order is getting prepared and will be delivered by **:**. But the order hasn't been delivered and still, it's showing that order is getting prepared. On t...

May 11, 2019 by Shashank Gupta

Swiggy - Very irresponsible customer care ^Closed

I had an issue regarding spilled and leakage food. Customer care executive did not give a resolution about late delivery. So how irresponsible people sitting there you can assume. Swiggy order no. #***********...

May 11, 2019 by Anshul Agrawal

Swiggy - Order not delivered ^Open

Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered....

May 11, 2019 by Sukhendu Reddy

Swiggy - Stale food delivered ^Open

We have ordered (Order No: ***********) food from Parivaar Veg restaurant through Swigyy app. When I was ordering clearly provide instructions as below. *. Quality should be good *. Don't send stale food. But the restaurant people delivered ...

May 11, 2019 by A Muneswararao

Swiggy - Bad food delivered ^Open

The food was not hot and messed up when it came. Please do the needful....

May 11, 2019 by Balasubramanian

Swiggy - Rotten food delivered ^Closed

For the last few months, this is happening that whenever I order form swiggy the food is delivered rotten or too salty that if consumed food poising is confirmed. So I complain to swiggy customer care whenever I complain they say to take ** Rs ...

May 09, 2019 by Brajesh Goon

Zomato - Cheating the customers ^Closed

I have ordered for pizza on Zomato food delivery app on * May. I have paid through online transactions through credit card. My order confirmed but the delivery boy refused to deliver food to our address. He refused and all of sudden my order ca...

May 09, 2019 by Radha R Naik

Zomato - Food not delivered ^Open

Imagine when you have your medicine and you call Zomato executive about delivery and he assures you that food would be delivered in ** mins but it never comes. On the contrary, it shows that food has been delivered. ...

May 09, 2019 by Abhishek Tiwary

Dominos Pizza - Took charges for paper bag ^Open

I had purchased pizzas from Dominos Pizza at Ulhasnagar on */*/** vide invoice number: *****/**/**** on a parcel basis. As I have purchased * pizzas and * chicken zingy (total * boxes) and I wanted to carry bag to carry the food products. First...

May 08, 2019 by Bhushan Siraswar

Zomato - Refund denied and food not delivered ^Open

Order No: #********** Order Date : **th Apr'**, **.**pm Amount: Rs ***/- Experienced a harrowing situation with Zomato on **th Apr'** (Mon). I have faced issues earlier regarding refund, late deliveries etc but Zomato had treated the situat...

May 07, 2019 by Anwesha Bose

Spring City Mall - Free water not provided at food court ^Open

We were forced to buy water as free water was not provided by the management at the Lemon and Ice Food Court at Spring City Mall. Bill Number ****** DATED **.**.** time *.**.** pm....

May 06, 2019 by SHAURAV SINGH

Uber Eats India - Issue in the refund ^Open

I placed an order on *th May **** to Naturals seafood for * ice creams. I made the payment through card but the order was cancelled by restaurant saying unable to serve this time. I placed the order again and I was charged cancellation fees. I ...

May 06, 2019 by Neha Yadav

Zomato - Got hair in food ^Open

I had ordered biryani and I got a hair in it. I raised a complaint but there was no response from Zomato services. Even I had uploaded a photo of it but still, there is no response....

May 05, 2019 by Mahipal reddy

Swiggy - Late and cold food delivered ^Open

I have ordered food through Swiggy app which I paid the full amount through my paytm wallet. The order should be delivered in ** minutes but after ** minutes when I called the assigned executive he told me that another executive took my order p...

May 05, 2019 by Gurmeet Singh

Zomato - Food not delivered and refund was not given ^Open

I had placed an order in two different restaurants on **th of April which didn’t get delivered at all. I messaged the customer care and they don’t respond to the messages at all. I haven’t got any refund for the money that I have paid for...

May 05, 2019 by Arun Iyer

Swiggy - Refund not done for order which were cancelled ^Open

I had ordered food from swiggy on **th April ****. The order got cancelled by swiggy and received a message saying refund will be done in *-* days. But after * weeks still no refund from the swiggy side. After many follow up with the swiggy cus...

May 05, 2019 by Ranganath Pednekar

Faasos Food Services Pvt. Ltd - Non veg food delivered on veg order ^Open

I ordered * Veg Pizza wrap using Faasos App. CRN No: ********. I'm vegetarian since birth, I have never tasted non-veg food. I have ordered veg pizza wrap from Faasos before hence I knew the delivered food was not veg pizza wrap then I confirm...

May 05, 2019 by Arth K. Gajjar

Swiggy - Bad food received ^Open

I ordered food from Swiggy. Chicken biryani served was burnt badly. Please do the needful....

May 05, 2019 by Naga malleswara rao bsr

Shetkari Hotel - Food items were missing ^Closed

I ordered some food from the Shetkari hotel Sinhagad Road. I paid in advance and food items were missing. It happened twice the same thing. I don’t believe in Swiggy food packaging services. It is totally waste of money and mood....

May 04, 2019 by Mayur pujari

Zomato - Food not delivered ^Closed

I order food through my A/C ********** from hotel Shahi Darber, Bokaro, Jharkhand against Order no:**********. After receiving this order the delivery boy Mr Deepak called me through phone no +************ and said he not able to deliver the o...

May 04, 2019 by Santanu Dutta

Uber Eats India - Charged a cancellation fee without delivering food ^Open

I placed an order from Uber Eats and one of the items was missing at the time of delivery. When I complained about it to the customer care, they simply refused to help me and cancelled the order without calling the restaurant. The delivery agen...

May 04, 2019 by Anwesha Chakraborty

Zomato - Delivered spoiled food ^Closed

I ordered from Zomato at **:** pm and got the delivery at ** pm which spoiled and spilled. From then, I kept several messages to Zomato saying the food is damaged but they didn't respond. They have kept a message to me * AM in the morning sayin...

May 03, 2019 by Satyasai

Zomato - Food service complaint ^Open

It's my last option to complaint to you. I had ordered a meal (veg thali) from urban kitchen restaurant on Zomato (location = Palwal, Haryana). I had made a mistake after delivery of food I just give * ratings to Zomato on their food app. When ...

May 02, 2019 by VAIBHAV KUMAR

Zomato - Refund for cancelled order ^Closed

I ordered food from Zomato but the order was cancelled from their end and didn't receive any call from the delivery boy as well. I already paid the amount through the debit card. They have not refunded my money. I order food on **th April and s...

May 02, 2019 by Ankit Arora

Zomato - Not refunding money back ^Open

I have ordered some food from a restaurant through Zomato. Because of the restaurant mistake, they mixed up the order and gave the wrong order. When I contacted the restaurant they agreed to refund but refund needs to be processed through Zomat...

May 01, 2019 by Mayank gupta

Zomato - Not refunding my money ^Closed

I ordered the food and paid online. Then immediately I cancelled my order so that I can order from some other restaurant of my choice which was available. They cancelled my order but are not refunding my amount. I wrote this problem in chat sup...

May 01, 2019 by RACHITA JAIN

Zomato - Money not refunded ^Open

I ordered food from Zomato but their deliveryman not delivered food to me. I already paid the amount through the debit card. They are not refunded my money. I order food on **nd April and still, my amount is not refunded....

May 01, 2019 by Vijay Kumar

Uber Eats India - Rotten food delivered ^Open

I have been a regular consumer and one of the loyal uber eats customer. Recently I have ordered food from uber eats. Food which was order got an onion with peel and in the vegetarian dish, non-vegetarian items were found. Pick for all these thi...

Apr 30, 2019 by Mohit Sharma

Zomato - Refund not received ^Closed

I order food from Zomato, but their deliveryman not delivered food to me. I already paid the amount through Paytm. They are not refunded my money to date....

Apr 30, 2019 by Sanjay

Swiggy - Refund not done ^Open

I ordered food using UPI by Swiggy and it didn't come and refund didn't come. Please do the needful. ...

Apr 30, 2019 by Kunaal Hemnani

Swiggy - Non delivery of order ^Open

I have ordered food today (**-Apr-****) at *.** pm. Order No-***********, but order yet not received till *:** pm. After calling multiple times customer care team not even given proper information. Swiggy assigned almost * delivery boys to but ...

Apr 29, 2019 by Gajapati Rao

Swiggy - Food not good ^Open

The food was really not good. I just took one spoon of it and kept it as it is. I asked Swiggy to refund but they are not accepting my complaint. Please help....

Apr 28, 2019 by Akbar ali agwan

Dominos Pizza - Food not delivered ^Open

I ordered pizza from Swiggy dominos on **th April **** at *:** pm and ** minutes delivery guarantee were applicable on the order. But I did not get it within the guaranteed time. I still waited for ** to ** minutes and then tried to contact Swi...

Apr 28, 2019 by Mansi Manaswi

24 7 Food - Billing exceed the MRP ^Open

I just went to **** food for Maggi in the premise of dks super speciality hospital. The Pepsi cost was ** Rs. But even then he made the bill of ** Rs....

Apr 27, 2019 by Sourabh jindal

Zomato - Package not delivered ^Closed

Ordered food at *:** am on dated **/**/** from casa curry. Payment has been deducted from my PayTm wallet. But casa curry and Zomato is not ready to reply and delivery not received. Yesterday also Zomato has cancelled my order without any noti...

Apr 26, 2019 by Manish Kukreja

Swiggy - Items not matched ^Open

I ordered food from the restaurant name Subbayya gari hotel at Hyderabad but when I got the ordered beverage was missing. I made a complaint about that till now no one responding and they closed the issue in the app. I am totally dissatisfied w...

Apr 26, 2019 by Makkena Venkateswara Rao

Uber Eats India - Found hair in food delivered ^Closed

I ordered food from uber eats and when I opened the food packaging one of its items has hair in it. I complained to uber eats and its been ** hours but no reply from their side. Seems like they don't even value their customers....

Apr 26, 2019 by Sangita Dad

Zomato - Food not delivered ^Open

I ordered food and it is shown delivered. I ordered from Dominos at night and it's not delivered yet. When I talked to customer support they told dominos is not handled by Zomato. They are not refunding me or giving my food back....

Apr 25, 2019 by Kelvin joju

Swiggy - Inconvenience in placing order ^Open

Using Swiggy, I ordered food which was later informed about the cancellation on Swiggy end itself as the restaurant was not able to place this order. On asking I was informed about the SOP of *-* business days of getting the refund. However i...

Apr 25, 2019 by Kunal Bhandari

PVR Cinemas - High rates of food and beverages in theater ^Closed

I booked tickets for a movie which cost ***/per ticket and when I go to book food item they charged **-** ₹ for *** ml water bottle and for * food bucket popcorn ***-***₹. The price of the cold drink is *** Rs. PVR selling food item at a hi...

Apr 25, 2019 by Amandeep verma

Swiggy - Security concern from restaurant owner ^Open

On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of t...

Apr 24, 2019 by Sandeep Nair

Swiggy - Bad food quality of restaurant ^Open

Worst food quality and no refund is given after request. Poor solution by customer care executive. Please do the needful....

Apr 24, 2019 by SMITA MAHENDRA BAVALEKAR

Swiggy - Food delivered very late along with uneatable condition ^Open

I ordered food on swiggy from restaurant Krishna veg, Pradhikaran, Pune. I ordered it at *:** pm and estimated waiting time was of ** mins but I received the package by **:** pm. To add to this problem the food I received was cold due to which ...

Apr 24, 2019 by Sahil agarwal

Swiggy - Didn't refund amount for bad quality food ^Open

I complain about bad quality food too much time. This is too many times they didn't give me compensation or refund for any kind of bad quality food. So I request you grant me the amount for my all bad quality food. After having food just we wer...

Apr 23, 2019 by Nahida

Zomato - Bad food delivered and threatened of legal action ^Open

I ordered * pizzas at *.** pm on April **. At about *.** I received those pizzas which were badly damaged and sticking to the top of the pizza box. When I informed through support, the guy named Saurabh straight forward said that he can't do an...

Apr 23, 2019 by Nikhil Yadav

Zomato - For missing items in the package ^Open

I ordered food from the Zomato. But I received some items missed from my package. When I asked for the refund. They refused and I didn't get my money back from Zomato....

Apr 23, 2019 by Harsh

Swiggy - Delivered stale food ^Open

I have been sent stale food from Juno's Pizza in Thane through swiggy. I had ordered a Mexican pizza during their happy hours. I was feeling very hungry and fatigued. When I received the pizza I smelled it and it was very bad, and it tasted sou...

Apr 22, 2019 by Viraj Pawar

Swiggy - Very bad quality food delivered ^Open

Yesterday after ** in the night I ordered a platter from some hog dogs store listed in swiggy. The sauces, fries and garlic roll are like very cold and very hard to eat. They got very stiff and a layer like formation on the sausages and they ev...

Apr 21, 2019 by PILLI PRANEETH

Swiggy - Uncooked food received ^Open

The order received was completely uncooked. The agent from swiggy said since we have already multiple times compensated you so this time we cannot give and also it's not swiggy responsibility. The issue is a customer cannot take guarantee of fo...

Apr 20, 2019 by Surbhi

Zomato - Worst quality food delivered ^Closed

I received very bad quality food. I asked about it in customer support. They didn't even give a proper reply. Please do the needful....

Apr 20, 2019 by Akhil yerubandi

Swiggy - Stale food received ^Open

I ordered food through swiggy from Malabar house Chennai through their invoice number ***** on **/*/****. Swiggy number was ***********. The food was found to be stale. The chicken was smelling bad and was not fit for human consumption. When we...

Apr 20, 2019 by Prasi dev

Uber Eats India - Cancelled my order from their end and not refunding money ^Open

I ordered from uber eats worth Rs **.** and did online payment for the same. After some time I got a notification that my order has been cancelled. I called the support team to resolve the issue. They refused to refund my money saying that orde...

Apr 20, 2019 by Murtaza Arenpurwala

Swiggy - Money not refunded ^Open

I have ordered food online with swiggy. I made the payment through online transaction. The restaurant failed to deliver it & they cancelled the order. I requested to refund the money they said the money will automatically credit to the account ...

Apr 19, 2019 by Jayanth

Swiggy - Wrong food received ^Closed

This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...

Apr 19, 2019 by Divya

Swiggy - Bad quality food received ^Closed

I ordered food from swiggy. But the food delivered was of very bad quality. I complained to the swiggy executive. But they didn't solve my problem....

Apr 19, 2019 by ASIT KUMAR RAJ

Zomato Media Pvt Ltd - Order cancelled by the restaurant and refund not given ^Open

I am not getting refund also so that I can order back. This is also my wasting of time and opportunity of ordering from restaurants which are being close as time passes. Because of your irresponsible management, I am not able to order my food. ...

Apr 19, 2019 by Aasif

Swiggy - Food order not delivered to me ^Open

I ordered some food via swiggy of cost ***. They did not deliver it to my address and after * hour it showed delivered on swiggy website. I tried to contact swiggy every time they told me that food had been delivered. They did not resolve my ...

Apr 18, 2019 by Harmesh prakash

Swiggy - Refund not credited ^Open

I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about * hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...

Apr 18, 2019 by Suman Patra

Swiggy - Delivered different food ^Open

Yesterday I ordered veg Hyderabadi biryani from JBB fast food corner from Swiggy. But they delivered me non-veg biryani. I am pure vegetarian belongs to the brahmin family. The company is not accepting my complaint even not giving reply to my m...

Apr 18, 2019 by Nidhi Shukla

Swiggy - Food not delivered ^Open

I ordered food online via swiggy at *:** am on April **, ****. They sent me a message confirming the order and gave an estimated time of delivery of about ** minutes. I waited till *:** am but on the Swiggy’s app it was still showing that foo...

Apr 18, 2019 by Raghavendra Tripathi

Swiggy - Package not delivered ^Closed

Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said w...

Apr 18, 2019 by Soudipto Bose

Swiggy - Worst service given ^Closed

Worst service of swiggy. I ordered food at *:** pm and a rider from swiggy call me at **:** pm. He said that he got my order before * minutes when he calls me....

Apr 18, 2019 by Himanshu

Zomato - Refund not received ^Closed

Zomato cheated me with my order which was placed mistakenly, for this I immediately contacted the delivery boy and Zomato Chat support to cancel the order or to refund my money but the Zomato refused to do so. The worst part is they cancelled m...

Apr 17, 2019 by JASNEET SINGH

Swiggy - Order accepted but not delivered ^Closed

I have ordered some food items for my guest on swiggy. The order had been accepted by swiggy but after ** mins from placing the order, swiggy refused to deliver. For me, it is such an embarrassing situation. Guest awaited at home for dinner and...

Apr 17, 2019 by Rajesh Mehrotra

Swiggy - Package not delivered ^Closed

Its been more than one and a half hours since we have ordered our food. The delivery time was expected to be within ** mins. Everybody was tired and slept without eating food this shows how bad the service is of swiggy. They were not replying t...

Apr 17, 2019 by Vidhi gupta

Swiggy - Spilled food delivered ^Open

Food in the package was spilled out and no actions were taken by concerned. Please do the needful....

Apr 17, 2019 by Prajwal M

Paradise Briyani - Wrong food received ^Open

I took a veg biryani parcel on ** April **** at **:** pm from Paradise Food Court, JP Nagar, Bangalore. When I went home ate a few hands of the Briyani and took the rest into my plate to my surprise I saw * eggs in it. I am a pure Brahmin and t...

Apr 17, 2019 by Arun Kumar Kannan

Swiggy - Sending the food in banned plastic ^Closed

The food was sent in banned plastics in spite of the restaurant charging ** rupees as packing. The sweet sent was different from what was mentioned in the swiggy website. This is a serious crime by swiggy ...

Apr 17, 2019 by Josley jafran vas

Zomato - Regarding the refund ^Open

I have book food through Zomato on **.**.****. After booking same time cancel my order by mistake and the Zomato is taken ***% penalty of my food. Then I send mail to customer care. He told me our agent went to your location for delivery at tha...

Apr 17, 2019 by SYED MOHSIN HAIDER

Swiggy.com - Delivery guy called me to pick parcel from far place ^Open

Order ID #*********** *) Food quantity was not adequate to add on items were not added in good quantity. *) Cookie was very very soggy. *)Delivery guy called me to pick the parcel from far place from my home instead of delivering it to my d...

Apr 17, 2019 by Racheet Mehta

Swiggy - Cancelled my food order ^Open

I ordered food from restaurant Kings of wings via the swiggy app on **th of April **** at **:** pm. After half an hour when there was a delivery executive was assigned to my order I then asked for help from swiggy chat. During the process, they...

Apr 17, 2019 by Aniket Singh

Swiggy - Worst quality of food ^Open

The food that was delivered to me was the worst quality of it, the entire food is lying on my dustbin because the food wasn't suitable for cattle as well. The gravy was stinking, the Parotha were half cooked. In fact, it was not even ** per cen...

Apr 16, 2019 by Deepak Kumar SIngh

Swiggy - Fraud on coupons ^Closed

I have ordered food from Swiggy application on the ordered value Rs ***/-. The application claimed **% off on all orders. That's why I ordered the food and got off of Rs. ***/- which is roughly **% of the order value. I and swiggy had a chat o...

Apr 16, 2019 by Kovvada krishna chaitanya

Swiggy - Charged twice for the order ^Closed

Order no - #**********. I ordered food from Kritunga restaurant and later cancelled because the **% zomato coupon has not been applied. Then reordered the food same time from the same restaurant with order no #********** within * minute but the...

Apr 16, 2019 by Pavan

Swiggy - Money deducted but order not placed ^Closed

I ordered food from Swiggy and completed my payment. Money got deducted from my account but the order was not placed. Please help me to get my refund....

Apr 15, 2019 by AISHWARYA SONTAKKE

Uber Eats India - Got rubber content in food ^Closed

I found rubber content in my food which can even cause cancer. Please do the needful....

Apr 14, 2019 by Abhijeet Narang

Swiggy - Harassment done with me ^Open

I order the food from Swiggy. I was harassed by a delivery boy whose name is Akarsh....

Apr 14, 2019 by Nahida

Swiggy - Bad quality food and bad customer service ^Open

I ordered biriyani and lime juice combo on **-**-**** on Swiggy in Kalamassery, Kerala, India. I paid Rs.*** via Paytm. The food had a bad smell. And the chicken and gravy were burnt. The rice was uncooked. Simply saying, never had to face food...

Apr 14, 2019 by Albert Augustine

Swiggy - Quantity given is not adequate ^Open

I had order chicken masala from a restaurant through swiggy. The quantity was not adequate. When I contacted the customer care for this issue they said the quantity depends on the restaurant and varies with different orders. So to prove if the...

Apr 14, 2019 by Josley jafran vas

Swiggy - Order cancelled without information ^Open

I have ordered on **th April and these people have cancelled my order after * hour without informing me. They actually have wasted my time in between an hour. Today I have spoken with them. They easily said that refund has been cancelled due to...

Apr 14, 2019 by Ameer Pahadasingh

Swiggy - Bad quality of food delivered ^Open

The food delivered was undercooked and extremely cold. I tried contacting swiggy and their restaurant but there was no response from them. Also, I raised a complaint....

Apr 13, 2019 by Ayush Bansal

Swiggy - Food quality was worst ^Closed

I ordered one half plate matar panner and one veg biryani online from Swiggy's restaurant Partner Comfort Rasoi. There were errors with the following: -The Matar Panner was very less in the quantity that was just half of half. The food was hot,...

Apr 12, 2019 by Ayush Kumar

Swiggy - Different food is delivered ^Closed

I have ordered the food but they delivered some other food. Please help me...

Apr 12, 2019 by Janani

Swiggy - Food not delivered and order got cancelled ^Closed

I have ordered food from swiggy on **-**-****. After some time I reached the delivery guy and he informed that he called me several times but I didn't pick up my call. I haven't received any call at all. I have called him again and went to pick...

Apr 12, 2019 by Raghavender

Swiggy - Items missed from the order ^Closed

I have ordered food items but didn't get delivered. Please do the needful....

Apr 12, 2019 by Shantle sequeira

Swiggy - Company refused for refund ^Open

A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...

Apr 11, 2019 by Kanishk Rathi

Swiggy - Refund not received after 15 days ^Open

I have ordered some food from swiggy on **th March, *.**. App says the order will be delivered within approx ** mins and then says the restaurant has accepted the order and preparing food. Then one delivery guy was assigned but he was too far f...

Apr 11, 2019 by Milind Bharambe

Swiggy - Food was bad ^Closed

I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...

Apr 11, 2019 by Akash Sharma

Swiggy - Issues in refund ^Open

I ordered food from bake factory via swiggy and it was undercooked and when I asked for refund swiggy denied it saying their policy does not cover it....

Apr 10, 2019 by Sandeep Chitturi

Swiggy - No refund on food order ^Open

This is related to poor and bad service of Swiggy for the order no ***********. I had the following issue with the order. *. The order got delivered in almost *hrs after several follow-ups (Where is the timely delivery policy of swiggy?) *....

Apr 10, 2019 by Vikash

Swiggy - Money not refunded ^Open

My food order was delivered on **th March and swiggy informed me they can't deliver food after * hour. They denied to refund and gave me false information that refund was done and check with the bank. It's been * weeks. ...

Apr 10, 2019 by Pratap shetty

Swiggy - Food delivered from different restaurant ^Open

Order id #***********. I have ordered food from Hyderabad chef via Swiggy. But they delivered from some other hotel. I asked the delivery guy but no proper response. I have a complaint at swiggy support. They gave me a compensation coupon. When...

Apr 09, 2019 by Manikandan

Swiggy - Different food delivered and disrespectful behavior ^{Awaiting Details}

First thing provides the wrong food. Received burnt tandoor roti instead of tawa butter roti. The second thing the person is very disrespectful. When I was telling concern he closed the conversation in between....

Mar 29, 2019 by Richa aggarwal

Swiggy - Packing issue with the food ^Open

The packing used by the restaurant from Swiggy is horrible, in spite of multiple escalations Swiggy is not doing anything to improve the hygiene. It's disgusting to get the food in the condition which is presented to me. Using plastic to send f...

Mar 28, 2019 by Josley jafran vas

Swiggy - Food sent was not sealed ^Open

The food sent was not sealed and packing was not good in spite of charging for packing. The papad sent was broken and sweet sent was received smashed with little gravy spilt. I had to throw the order and wait for customer care to end up with no...

Mar 22, 2019 by Josley jafran vas

Swiggy - Use of plastic in food ^Open

Despite my several complaints, swiggy is delivering hot food and beverages in leaking plastic instead of aluminium bags. They are not ready to correct themselves, forget the possibility of getting a refund from this company. I'm very scared as ...

Mar 10, 2019 by Prabhat