No Phone Calls, please.
Whaatt? Yes, you read it correctly.
But Whyyy? We are disrupting Consumer Support Ecosystem and obviously few brands do not like what we are doing. We receive more calls from brands to remove complaints than calls from consumers asking for support!
Moreover, as we have an efficient & intuitive software system which guides you at every stage of your complaint so there is very less support required from our side. Further, we have a small team of legal experts, hackers and programmers only, who works on each complaint to get it resolved and so we do not have any separate team for handling phone calls. Not to mention that getting no incoming phone calls enable us to remain focused & affordable as we talk less and achieve more.
Then what are your options to contact us?
Our experts will contact you through phone, if they require more details or clarification in your complaint. Once you post a paid complaint and if required, we will share our Email address and WhatsApp number with you so that you can communicate with us. We send important updates in your complaints via email and SMS so you are always in loop. You can login into your Voxya account 24x7 to get update / status in your complaint but if you still want to contact us click here.
As we receive hundreds of consumer complaints daily so unfortunately we are unable to provide support in Free complaints. Please login into your Voxya account to get update / status in your complaint and check our FAQ and Help section for support. Also, you can Talk to Lawyer if you want to get advice in your complaint.