Food Safety Stale Food Delivered Complaints

I have ordered my food from swiggy but after *.* hours my food is not delivered and delivery person has eaten my food abused me on phone ...

Apr 24, 2021 by Abhinav Anand

I ordered a food using zomato delivery app on ** March **** around *.** and it should delivered by *.** pm but I didn't received any order and on app the are showing order is delivered and I call restaurant also but they are not picking my call...

Mar 29, 2021 by Sushil Gurjar

Zomato - Sent Incorrect stale item Zomato refused to replace or refund ^Closed

Wow momo, sent me stale, and half sized au gratin, zomato refused to either replace or refund me for that order. They wasted *.* hours of mine and did nothing....

Mar 19, 2021 by Kaushik Agarwal

Swiggy - Negligence of service by swiggy food service ^Open

On the *nd of Feb **** at **:**hrs I ordered food for ₹***.**/-only (Items Include a Fried rice and chicken Lollipop) from Sree Subbu Mess, Race course, Coimbatore, through the Swiggy food delivery service. The food was not delivered till **:...

Feb 05, 2021 by Ajai Prasannah.G.S

zomato food app - Poor quality of food rotting items delivered ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: Ordered items were pathetic, items were rotting. Dal makhni, paneer were served stale & spoiled. Rotting smell was c...

Dec 25, 2020 by Samrat Chakraborthy

Swiggy - Order placed No Food No money ^Open

I placed an order with Swiggy on **-Nov at *:**PM with order# ***********. After **m, I was called to inform that delivery executive had a problem and they had to send a different person. A new order was placed by Swiggy at **:**PM. About **m ...

Nov 28, 2020 by Thiruveedula Prasanth

Swiggy - Cancelled order without reasons and charged entire order amount as cancellation fee ^Open

I had ordered from Swiggy on *th October ****. The order was delayed. They first said that the delivery executive was caught by the police and now they are assigning a new executive and that will cause some delay. I told them I understand and r...

Oct 05, 2020 by Mohit khanna

I had ordered my weekly groceries by * pm. as usual I was waiting for my order to get delivered. It was around * pm that might be last slots of swiggy grocery orders. Swiggy has not only cancelled the order without reasons but made it as non re...

Sep 16, 2020 by Sahana S P

Swiggy - Bad quality or stale food delivered from swiggy Burger king restaurant ^Open

I have ordered * BK veggie burgers from burger king through Swiggy and those Burgers were stale and in uneatable conditions my friend tried to eat them and did vomiting. i complaint it to swiggy but no resolution or an silly irresponsible reply...

Aug 25, 2020 by sameer ranjan Arya

Zomato - Food not delivered but i was charged ^Open

Dear sir, Due respect i shalu singh is using zomato for years and then has faced small issues regarding delivery and those issues were solved but few months back i raised a issue of my order not being delivered yet i was shown in my app that i...

Aug 25, 2020 by Shalu singh

Swiggy - Order not delivered only part refund provided ^Closed

I am a regular customer of Swiggy. I ordered food item worth Rs. *** on ** August ****. As per the tracking details available, the delivery boy picked-up the order after a long time. Within no time, I was shown that the delivery boy around my ...

Aug 19, 2020 by Harish Chopra (Harry)

Swiggy - Cancelled arbitrarily ^Open

Legal notice sent to them, but they least bothered simply sending some emails and by calling with some lame excuses. Sir, today I placed a breakfast order with your company, ORDER No.*********** and the same was accepted by you and amount o...

Aug 17, 2020 by M KISHORE KUMAR

Swiggy - Delivery canceled by Swiggy refund not processed ^Closed

I had placed an order with swiggy which was canceled without giving me any prior intimation. To give you some background, I am currently at my in-laws place in an army cantt area with limited cell phone network. I had ordered a cake for my pare...

Aug 16, 2020 by Divya Menon

zomato food app orderid - Package not delivered but charged ^Closed

On * August I had placed an order for a biryani from Behrouz Biryani -through the Zomato app. There was some problem probably with the delivery van which led to delay .Finally after an hour an a half of waiting , I cancelled the order with beh...

Aug 14, 2020 by Jennifer Juneja

Swiggy - My refund for not delivering as promised ^Closed

My order was supposed to be delivered in ** mins., However the order took nearly ** mins. I ordered the food on August *, **** at *:**pm and was hoping to be delivered by *:**. I had to start my shift by *:**. The food was delivered after *:** ...

Aug 11, 2020 by Tennyson s

Swiggy Bundl Technologies Pvt Ltd - Package was not delivered ^Open

I had ordered a meal of Rs.*** , the delivery partner never delivererd the order ,i never received any call or anything from the delivery guy . It feels he deliberately ate away the whole thing . I ordered the the food at night. No on called ...

Aug 06, 2020 by Kaustubh

Zomato - Refund not initiated for Order Number ^Closed

Hi, I am writing this email for Order number ********** which I have placed in the name of Sakshi Bajpai for half KG * pack of Kaju katli which was delivered as * pack of * KG kaju katli. After try to reach you order got canceled but no ref...

Aug 02, 2020 by Mayank Bajpai

Pizza Hut Park Street - Worst pizza want my refund ^Closed

I have ordered a pizza from Pizza hut park street the food quality was so horrible it was delivered absolutely cold n there was no chese at all and there was so much tomato plateI was not expecting these from so called huge brand of pizza hut n...

Jul 28, 2020 by Ayesha Rabbani

Swiggy - Items not delivered and not giving refund ^Closed

I ordered fruits and vegetables from Swiggy worth INR ****. I recieved only items worth INR ***. I did not receive INR *** worth of items at all. When I contacted customer support, they said they can only refund INR *** amount of money as per p...

Jul 13, 2020 by Mahima Maheshwari

Zomato 3 bros restaurant - Worst food delivered ^Open

I have received worst quality food...

Jul 08, 2020 by Prashant varshney

Sagar fast food - Hot food in plastic container ^Closed

I ordered food like paneer butter masala from swiggy but my concern is hot gravy getting transfer into plastic container. Over heat gravy melting in plastic. Please ask every restaurant to stop doing like this. Each n every body ordering food a...

Jul 03, 2020 by Venkatesh

Zomato - Zomato delivered the unhealthy Smelly food ^Open

Hi, I have order a pizza from zomato on *-july-****.After ** min they have delivered the pizza in sealed box on my buildings gate. I took the delivery and come to the house and open the box.I saw pizza was in its worst situation.like piece...

Jul 02, 2020 by Girraj Gandhi

Swiggy - Swiggy did not deliver my Order and did not refund my money ^Open

Order No: *********** with Swiggy. Order date: *st July **** I had ordered Brownies from Theobroma. This order never got delivered to my residence. I was told the packet was not delivered because my number was not reachable. I would like...

Jul 02, 2020 by Rahul Bhattacharya

Swiggy - Food not delivered and refund also not processed ^Closed

I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...

Jun 17, 2020 by Manoj Pillai

zomato food app - Food not delivered and no refund of amount paid ^Open

I placed an order (order number **********) on Zomato on **.**.****. The delivery person arrived at the location but refused to come to my place upstairs and spoke rudely, over the phone. saying "niche bhi nahi aa sakte tum log". When I confron...

Jun 08, 2020 by AJAY JAISWAL

Swiggy - Package delivered and took away ^Open

I ordered through swiggy for a cake and sandwich which I didn't recieve. In fact they delivered and took it away at the same time saying that the order got cancelled. And there is no refund. I don't understand..Is there no morals? Moreover the...

Jun 08, 2020 by Manu.S.H

Zomato - Frozen and out of date meat delivered ^Closed

The fish I ordered was frozen and clearly out to of date . I called the restaurant , they said they'll check and let me know but never called back and did not answer my calls. If I am to get sick after eating this you'll be responsible but I'm ...

Jun 03, 2020 by Rufus Lepcha

Zomato - Bad service ^Open

Order food from them they cancelled it after * hours and asked me to order again.The food was delivered to me in around * hours in total and the representative was only giving bot replies....

May 31, 2020 by Abhishaik Raina

Zomato - 2 Orders only 1 Delivered No Refund even after 1 month ^Open

On ** April **** I placed order on Zomato from Restaurant Pizza Peddlers for amount Rs***. OrderID ********** & OrderID **********. (All proof attached and systematically explained) I apologise as this will be very long to read so, I will ...

May 17, 2020 by Supreethkumar

Swiggy - FOOD ITEMS WITHOUT MFG EXPIRY DATE DELIVERED ^Closed

I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...

May 10, 2020 by M D V V PRASAD CHOWDARY

Swiggy - Rotten food and fraud ^Closed

Order number *********** Order date *th may **** I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was o...

May 07, 2020 by Atin Taneja

Swiggy - Cockroaches in swiggy food ^Open

Dear Sir, Today i have order food Masala dosa from swiggy with his partner Gopal's but after open this food i found * cockroaches and both are alive. After trying to connect with swiggy but that time no one is helping me. Sir i stay in h...

Apr 10, 2020 by Ravishekhar

Nandus Chicken - Order not delivered but says delivered ^Closed

Order Id: ******** Ordered at **:** on *th April ****. Order didn't get delivered but on the mobile application and email says that it has been delivered. I lost money due to their carelessness....

Apr 05, 2020 by Saurabh Sugandh

Zomato - Not delivered and cancelled later ^Closed

I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...

Apr 02, 2020 by Himanshu

Zomato - Utter Carelessness Corona Pandemic ^Open

Delivery agent not wearing a mask and gloves during this Corona pandemic. It's a shame that they can't follow basic safety guidelines during this pandemic. Sambhar delivered has hair strands in it. They can kill thousands of people this way...

Mar 29, 2020 by Raghvendra Kumar

Zomato - Bad quality oily food delivered ^Open

Order id:********** I recieved oil soaked smelling chole bathure. With the start of corona virus, i dont think zomato is working for profits and delivering bad qualify food....

Mar 27, 2020 by Ashutosh Kumar Mishra

Swiggy - Delivered ^Open

Not Delivered ...

Mar 21, 2020 by Krishna

Dominos India - Food was delivered late and was all cold and not upto standards ^Open

I ordered a medium veggie paradise pizza, a garlic bread and mirinda which was under **min or free delivery, the food got delivered ** min late plus it was all cold and did not match uptill standards. i want my money back on the order. ...

Mar 10, 2020 by Meena Singh

zomato food app - Food Not Delivered but the status is Delivered ^Open

On **th Feb **** I have ordered Fried Rice worth Rs *** from Orange Wok restaurant using Zomata App. When I tracked the deliver it was shown as delivered but actually its was delivered to me. When I contacted Zomato they are simply saying I wil...

Feb 29, 2020 by Sankar

Domino S - Delayed in delivery ^Open

Firstly I ordered one pizza at *:** p.m. but when it was not delivered I called them they said that as due to your number was not reachable so that's why we had cancel your order but then I ordered again at *:** p.m. and it was delivered at *:*...

Feb 17, 2020 by Megha Verma

Swiggy Bundl Technologies Pvt Ltd - Payment not received from Swiggy ^Open

During the week **th-**th January,**** we received ** orders via Swiggy out of which ** were delivered by us and the remaining ** orders were canceled by customer after the FOOD READY was clicked by us which means as per swiggy we will be getti...

Feb 11, 2020 by Sumit Kumar Goyal

Swiggy - Package partially delivered ^Open

I ordered sweets from anand sweets worth Rs**** via Swiggy(Order#***********). Paid the amount via online before delivering.But they delivered sweets worth *** only and bill provided by delivery boy was only showing Rs ***. Even after following...

Feb 10, 2020 by Minu Mary Joy

Swiggy McDonald s - Swiggy sent me rotten food and didn t refund ^Open

Order number *********** Restaurant: McDonald's ordered food from McDonald's a burger and hot chocolate delivery executive couldn't handle food properly spilled hot chocolate infront of me. And the burger which was delivered had spoiled l...

Feb 07, 2020 by Dr Radha

Swiggy - Wrong item delivered ^Closed

Swiggy Order ID: *********** I received wrong order. I ordered for *) Boneless Chicken and *) Chicken Patiala; Total cost Rs. ***. Whereas I received *) Chana Masala and *) Roti. I complain about it on Swiggy Mobile App. Also discuss o...

Jan 31, 2020 by Arif M. H. Khan

Swiggy - Chicken piece in egg curry and also stale food ^Closed

I ordered egg curry. But in egg curry I found a small chicken piece. Food aslo stale...

Jan 30, 2020 by Damini Narsekar

Zomato - Package not delivered ^Closed

The delivery guy just showed that food was delivered and when i called him he was not answering. Later blocked me. So my food never came....

Jan 29, 2020 by Shivam

Zomato - Order not delivered ^Closed

Hi I order food through zomato app and it is not being delivered...and the vallet person they provided also automatically diminished from that...so I am unable to trace the food item......

Jan 28, 2020 by Gourab mohanty

Swiggy Bundl Technologies Pvt Ltd - Swiggy Ordered food items were missed 3 out of 5 ^Open

I ordered chicken alfahm and something of red colour was spilled over it and as a result of which it was smelling stale and stinky and when I complained about it they simply told we will not repeat it in future what about my money I spent on it...

Jan 26, 2020 by Hari Krishna

Zomato - Food not received and payment debited ^Open

We had ordered a food delivery from Zomato. We saw that the status of order updated as REJECTED. This meant we didn't receive the food or contact from zomato valet. Even after this we initiated a chat with zomato executive personal. They kept ...

Jan 26, 2020 by Shweta Asodiya

Uber Eats India - Delivery of Spoilt Food ^Open

On *th of January ****, I had ordered chapathi's from the (Kalam Hot KItchen) Restaurant at Tambaram via Uber eats App, the total bill amount was Rs.***. The same got discounted to Rs.** after availing an offer. The order was delivered and sam...

Jan 20, 2020 by G.Gowtham

Zomato India - Bad food delivered with poor quality money not refunded ^Open

It was bad food with rotten meat in the momo served to me from wow momo and it was having inedible food in it, I complained but it was not solved and rather they didn't communicate any further although it was said it will be resolved. I need a ...

Jan 12, 2020 by Raunak Nayak

Swiggy - Order was cancelled by swiggy after confirmation ^Closed

I am very very disappointed this kind of behaviour. I placed order with swiggy at ** and waited for two long hour.The delivery partner called me and asked me to come some other place if I want to take my order else he will not deliver the order...

Jan 09, 2020 by Utkarsh Singh

Swiggy - Swiggy misleading customers ^Closed

Order No: *********** Cheesy Alfredo Pasta *. The image that swiggy has posted on the swiggy app is completely different from what was delivered. I'd placed an order for Alfredo Pasta. This was not my first order from Pizza Hut. There is ...

Jan 07, 2020 by Bhanu Prathap Yadav P V

Zomato - Food not delivered ^Closed

I have placed an order today with ID: ********** with below address. However, food was not delivered as the delivery person went somewhere else and refused to redeliver it to the correct address mentioned with the order. When contacted Zomato c...

Jan 06, 2020 by Saikat chakraborty

Zomato food delivery - Order Cancelled and amount not refunded ^Closed

The Zomato app is faulty. It always picks up random addresses from your address list if you do not specify it. This time it picked my old address and set it as the delivery address. I noticed it only after placing the order. I immediately used...

Jan 05, 2020 by Saifullah Dabir

Swiggy Bundl Technologies Pvt Ltd 125 - Stale harmful food ^Closed

*********** order no this i recived stale/ cold food which could have make any person sick after that as soon i recived it they didn't give me replacement.. The chicken was smeely that even dogs refused to eat it..how can you acept someone to e...

Jan 04, 2020 by Priyavrat

I have ordered * items from Swiggy which costs around ₹*** on *st Jan ****. But Swiggy has delivered only * items. rest of * items were missed to deliver. We have identified that, In restaurant bill shown only for * items which was de...

Jan 04, 2020 by Subbareddy Ambati

Dominos Pizza - Refund back ^Closed

I had ordered few eatables on Jan *st night but I have not received anything which I have ordered from the delivery guy, but when I called they say its delivered... I need my refund back. ...

Jan 03, 2020 by Vineeth R

Swiggy - Missing items in the order and rest item which received was uncooked and too oily ^Closed

I ordered * item from swiggy from tunday kebabi (indirapuram) on *st january ,**:** PM ,Order ID:*********** *-mughlai pratha -* pcs which was missing from the order which I received (i opened the order in front of delivery executive ,he was t...

Jan 03, 2020 by Vikas kumar singh

Domino S India - Online paid ordered not delivered ^Open

I Am Prashanth Kumar. I Have Placed An Order From Zomato App To Your One Of Your Domino's Outlet On *st Jan **:**am But I Havent Got My Order, So I Tried Calling On *********** Several Times Till *am Till Then All Your Executives Have Asked Me ...

Jan 03, 2020 by Prashanth kumar V

Zomato food delivery - Order not received ^Closed

I am prashanth kumar. I have placed an order from zomato app to your one of your outlet on *st jan **:**am but i havent got my order, so i tried calling on *********** several times till *am till then all your executives have asked me to wait ...

Jan 01, 2020 by Prashanth kumar V

Swiggy - Wrong Item Delivered and not providing Refund ^Open

Hi, I have ordered food on Swiggy **th Dec ****. Order placed at: **/**/****, **:** PM Order delivered at: **/**/****, **:** PM I have ordered * items from * restaurant. Out of that * item was wrong, instead of the item I have ordered, which...

Dec 30, 2019 by Krishnnan kartik

Zomato - Order cancelled but money not refunded ^Open

When Will I get my refund? ORDER ID: ********** They have Already Stored Sweets I also Went To restaurant to Cancel the Order I already Told Them Not to Prepare .and now don't say That You have charged whole My money as cancelation fee I wil...

Dec 28, 2019 by Akshit Mohal

Swiggy - Wrong item delivered ^Open

I ordered Rs. *** pastries on swiggy. But I received something else. I complaint so many times to customer care but no proper resolution given and also there has been no refund of my money. This is happening *rd time that either the quantity wa...

Dec 24, 2019 by Mitesh Rathi

Uber Eats India - Non vegetarian food delivered ^Open

Hello Team, On **nd of December **** (*:** pm) I ordered veg club sandwich to my residence in Punjagutta through Uber Eats app from chef bakers ameerpet Hyderabad. They delivered Non vegetarian sandwich which contains egg and meat! We’re Bra...

Dec 23, 2019 by Vishal Raghu Gajul

Swiggy - Received wrong food item but not refund ^Closed

I ordered two item Maggi cheese burst pizza and paneer butter masala but pizza is different from what I ordered and item is also horrible delivered to me. Then I complain through email but all they had apology, later I asked for refund but the...

Dec 17, 2019 by Atul Prakash Prajapati

Swiggy - SWIGGYWrong Item Delivery No Refund ^Open

Yesterday ** Dec ****, I have ordered (ORDER#***********) * full quantity of Punjabi Kofta & * full quantity of Veg Kolhapuri as some important guests arrived at my house. But I have delivered with * full quantity of Kaju dish. As my guest dont...

Dec 16, 2019 by RAVI KULKARNI

Zomato - Non delivery and Non refund ^Open

Order number ********** date * th dec **** order from The Frankies,Civil Lines,Jabalpur.Food not delivered ,Excuses given were wrong location by delivery person,then during interactions with customer care, the person repeatedly changed his ver...

Dec 15, 2019 by Pallavi shreshtha

Swiggy - Order not delivered ^Closed

I ordered a biryani worth rs. *** from swiggy today and I didn't receive the order and it was showing delivered on the app. When I contacted their customer care executive he told me that their delivery guy is saying that he had delivered the or...

Dec 01, 2019 by Shubham Bansal

zomato food app - Received a totally wrong items ^Closed

Order no. ********** I ordered a mutton liver and mutton keema from madeena hotel using Zomato But i received a totally different items chicken fry and chicken masala and then i raised a compliant against a this by means of mailing to given...

Nov 29, 2019 by Vijayaragupathy

Zomato India - Food wasn't delivered and no refund received ^Closed

Hi, I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...

Nov 24, 2019 by Omkar Khot

Uber Eats - Bad food quality ^Closed

I ordered food from Uber Eats But delivered food is not same as oderd on the app food quality is also very worst salad not deliverd with food while it is available in the list delivered jalebi quality is ver bad...

Nov 24, 2019 by PRAMOD SINGH

Ubereats - Food not delivered ^Closed

I order food from ubereats,i wait for an hour , After an hour,they do not delivered food to me but they mark it delivered,and my money is deducted and when i complaint they said we cant do anything,...

Nov 22, 2019 by Anant kumar singhal

Uber Eats - Food not delivered ^Closed

I ordered a food from a restaurent , and the delivery boy picked up the order rom the restaurent but the delivery did not reach me , i made online cash payment i want refund or the delivery boy should be answerable for what he did ...

Nov 22, 2019 by Joicy Jose

Zomato - Food not delivered and no refund received ^Closed

Hi, I ordered food on **th November, **** evening (Order id: **********. Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...

Nov 22, 2019 by Pearl

Zomato - Food not delivered and refund not made ^Closed

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: On **th Nov I placed order on Zomato as mentioned the order no. ABOVE to Tau Ka DHABA Gurugram..After waiting * hour...

Nov 21, 2019 by Jafar Rizvi

Swiggy - Bad quality food delivered ^Closed

Hi I have ordered food of price *** and the food was too salty and too spicy. Later on I have called swiggy and they were not ready to give food replacement or refund. They were trying to fool by providing useless *** coupon for a food price of...

Nov 18, 2019 by Ajit

Dominos Pizza - Dominos not honoring 30 min guarantee ^Closed

I placed a prepaid order with dominos on **th nov at *:** pm via order no ***. The order was delivered at *:** pm more than * hour late. I raised a complaint via concern no ********. However after multiple followups, dominos called back and den...

Nov 17, 2019 by Jayant kumar

Dominos India - Refund not provided ^Closed

Pizza delivered after *hr **mints.it was already reflecting delivered in app.poor customer support.they told claim for refund.delivery agent and manager bad behaviour no apologies....

Nov 17, 2019 by Megha saini

Faasos - Non Veg Item Delivered in Veg Meal ^Closed

I have ordered veg meal from The Good Bowl few days back and received the same with Non veg piece in it. When I called faasos guys they just refunded my money. What about sentiments and half the food that i had. Also on that same day they might...

Nov 15, 2019 by Nikhil

Swiggy - Different items and some missing item delivered ^Closed

Ordered Meal from swiggy. On the App it was mentioned that I will get * roti, * vegetables(* paneer masala), water bottle, sweet,rice. However i received Parota in place of roti, in place of paneer masala received potato masala, didn't receive...

Nov 15, 2019 by Ashish jha

Zomato food delivery - No refund and food not delivered ^Open

I am order i chicken biriyani from Zomato app the order was not confirming by restaurant so i am for * minutes then i cancelled the order . That cancelling time they not showing the message of payed amount is not refundable at the cancellation ...

Nov 10, 2019 by White in black

Dominos pizza and paytm - Refund not received ^Open

Hi Dominos Team, On **th Oct **** i have ordered pizza having order no. *** from Bellandur Village, India store. Though the order was **minutes guaranteed , it was delivered after * hour. Even when i try to contact the store, the number was i...

Nov 07, 2019 by Sarada

Zomato - Tasteless food received from Zomato and they are not giving my refund ^Open

today i ordered malai chap from a restaurant in noida named rumali's, first of all, the address they provided in google doesn't match with the address they provided in zomato, i'm least concerned about that. Then the delivery person who deliver...

Nov 05, 2019 by abhishek adhikari

Swiggy - Order delayed and cold unconsumable food ^Closed

Swiggy kept me waiting and then delivered uneatable food..after complaining and kept me waiting after lots of harassment they said they will refund..do we order and wait to get refund??their executive committed that they will compensate for har...

Nov 05, 2019 by Niraj sharma

Uber Eats India - Stale food delivered and refund not initiated ^Open

*. Stale food prepared *. Uncooked oil in food. *. Completely hazardous for health. *. Unethical delivery boy talking rudely and impolite. *. Hia license should be cancelled. ...

Nov 03, 2019 by Alyosha Raghuvanshi

Swiggy - Rude swiggy agents ^Open

Delivered cold, when asked to replace agents were not ready to replace. Attaching the screenshot for the reference....

Nov 01, 2019 by Ashutosh Kumar Mishra

Zomato - Items missing when food delivered by zomato ^Open

I had ordered * rotis, * mushroom bhaji, * biryani, but * rotis were missing when order was delivered, when i called shiv sagar restaurant they told delivery guy look at the order and bill, approves and only then he leaves for delivery whereas ...

Oct 29, 2019 by Shreya Singh

Behrouz Biryani - For delivery boy ^Open

The delivery boy used abusive language on phone with me and never delivered the order for the reason that he doesn’t know the location. Tried to explain him the address even then he was adamant and used abusive language and even dared me to d...

Oct 28, 2019 by Haseeb Badar

Zomato - Refund Not Received ^Open

I placed order from Zomato in Domino's pizza on **th October but they cancelled order from Domino's and told they will initiate refund. When i contacted Domino's they told that refund has been intiated from their end. They told to contact Zomat...

Oct 27, 2019 by Jayanthkumarks

Zomato - Chicken served to a pure vegetarian family ^Open

Dear Team, I am writing this letter to file a complaint about the food that was delivered to me At my home **:** am (**-**-****). I am sorry to inform you that your food was unsatisfactory at such level. Which spoiled our mood at all. It w...

Oct 23, 2019 by Annant Manocha

Zomato - Refund not received ^Open

Hello Team, I ordered Pizza from Dominos on Saturday worth ***.* INR. The mode of payment was Paytm wallet. Immediately after the order was placed and money was paid, I received a call from Dominos saying that order will take minimum an ho...

Oct 22, 2019 by Roopam Shukla

Zomato - Order got cancelled and did not get the refund ^Open

I placed an Order ********** with Zomato. The valet went to a School and despite repeatedly telling me to come to "**th Cross", he never came and Zomato canceled the order stating it is a wrong address. Funnily, Zomato had delivered to this exa...

Oct 22, 2019 by Sushruta Reddy

Zomato food delivery - Zomato food order not fulfilled for Meal box from Granville Greens on Oct 2019 ^Open

I ordered food on swiggy and the order was confirmed. The order wasn’t delivered but was marked as delivered. I called swiggy support they said they will look after the issue. They said they were unable to contact the delivery executive so I ...

Oct 14, 2019 by Krishna potdar

Hi Team, Please note that the order paid today for Meal Box to Granville Greeens in Ghatkopar via Zomato app was not fulfilled due to reason of wrong pin location whereas order was given for right address where I am currently residing in C-*...

Oct 10, 2019 by Hiren C Shah

Swiggy - PACKAGE NOT DELIVERED ^Open

The food was not delivered , but in application it showed delivered at *:** pm. screenshort attached i have the delivery executive recording saying he is at the restaurant and the food is being prepared at *:**, but it was showing delivered in...

Sep 28, 2019 by Sagarika

Zomato - Non veg food delivered instead of veg ^Open

I ordered a “Make your own shwarma” from Marrakesh. I had specified for paneer shawarma but instead, I was delivered a non-vegetarian one. I'm a vegetarian since birth and caste because of today’s incidence I have deemed my religion all b...

Sep 04, 2019 by Anushka Bagul

Swiggy - Refund not initiated even after not delivering the order ^Closed

On the *st of September, I placed an order #*********** for food via Swiggy. They called me and informed that order will be cancelled as the delivery guy met with an accident. I requested for the replacement order immediately. But instead of co...

Sep 03, 2019 by Sindhu M

Swiggy - Prepaid food not delivered and shown as delivered ^Open

I order on swiggy at *.** pm order no ***********. At **.** I got a call from *********** saying delivery guy met with an accident and they need another ** mins. I tried to reach them after that. I got the call from the same no at **.** saying...

Sep 03, 2019 by Shilpa sharma

Zomato - Instead of veg food zomato delivered non veg ^Open

I had ordered veg noodles with veg Manchurian and veg fried rice last night (*sep'**) on zomato. I am a pure vegetarian. They delivered the same but all were non-veg. I don't know how the non-veg tasted. I started having noodles but then a chic...

Sep 03, 2019 by Narender singh

Swiggy - Broken cake delivered twice ^Closed

I had ordered a red velvet cake from Cake Point via Swiggy with order no. ***********. The cake was delivered however was broken when I opened it. I raised it with the Swiggy support service and ordered for a replacement. I got the replacement ...

Sep 02, 2019 by Namisha Nair

Swiggy - Amount deducted but item not delivered ^Open

I ordered an item through Swiggy on **th August. It was supposed to be a surprise for my sister but the item was not delivered and money did not come back. They showed item delivered and didn’t deliver their customer support made all kind of ...

Sep 01, 2019 by Harsh Chandra Joshi

Zomato - Item was not delivered ^Open

I did not receive my order #**********. Sent mail to Zomato support they forcefully claimed that it was delivered without any proof of delivery. On **th Aug I have placed an order to cake goals but after a long wait when I have not received any...

Sep 01, 2019 by Sanchari Banerjee

Uber Eats - Food order not delivered ^Closed

I order rolls from rolls mania but order got cancelled so I ordered again but later on I received call for both the orders. But one order was never delivered to me but it's showing as delivered in app...

Aug 31, 2019 by Rasika khot

Swiggy - Non Vegetarian meal delivered instead of vegetarian ^Open

A vegetarian meal was ordered from “UBQ by BBQ” Hyderabad via Swiggy, however a non vegetarian meal was delivered. Called the swiggy customer care and complained about the same and they sounded very casual and a small issue. Took the compla...

Aug 31, 2019 by Anudeep Pulletikurthy

Swiggy - Package delivered in wrong address ^Open

I have ordered food from swiggy paid online. As I was tracking the site when I ll get my order after ** mins there was no update status. I called customer care and asked deliver boys number. I kept on calling him to keep update my order fourth ...

Aug 30, 2019 by Guddi

Zomato - Prepacked dry snacks not delivered/Money not refunded ^Open

I ordered the following on Aug **, ****, to my residence in Bhubaneswar. ****************** ORDER SUMMARY Order ID: ********** Date: ** Aug **** Black Pepper Raga (* x ₹***) ₹*** Khatta Meetha Mixture (* x ₹***) ₹*** Delivery Ch...

Aug 29, 2019 by Samar K Tripathy

Swiggy - Wrong item delivered ^Open

I have placed an order of gobi masala but I received gatta masala. When I ordered gobi masala then why you have delivered gatta masala. I am hungry from * pm. Who is responsible for it? ...

Aug 29, 2019 by Rahul Jangid

Uber Eats - Order not delivered without refund ^Closed

I am filing this complaint against Uber Eats. On ** August ****, I had placed an order worth Rs.***. ** for food ordered from Le Arabia Restaurant, Basaveshwaranagar, Bangalore and made the payment by Credit Card. The order was picked up by the...

Aug 28, 2019 by Deepthy Sunil

I ordered food from Swiggy and received a message that order was delivered which was never received by me. I checked with the customer support and they told me that they had a word with the delivery agent and it will be delivered within ** minu...

Aug 28, 2019 by Abhishek Maurya

Zomato - Order not delivered ^Open

Zomato app shows that the order is delivered when the order is not delivered to me. Delivery executive is not picking my call and zomato customer service asks me to write to order@zomato.com for resolution in **-** hours. At least in these issu...

Aug 27, 2019 by Venkata Rahul Gupta Illindra

Swiggy - Package not delivered ^Open

I order food ,I was waiting fr d order to confirm I hv chat wd one representative they told it will b confirmed n ask m not to worry After some tym I txted them again dan d girl told m it is not confirmed there was no tech glitch Till that ...

Aug 27, 2019 by Pooja

Swiggy - Packaging and spillage issue ^Open

I ordered a thali from Kake da hotel. The food was delivered all spilt and the packaging was also broken. I tried to talk to swiggy to resolve my issue but no help was provided from their side....

Aug 27, 2019 by Ashish jain

Pizza Hut - Pizza delivery service denied but the amount was not refunded ^Open

I placed an order through Pizza Hut App on August **,****. ORDER id# ********. The Pizza store (Kammanahalli,HRBR Layout) denied service citing reason that they do not deliver to the area. I was told to place an order to nearest elements mall ...

Aug 27, 2019 by Abhishek Kumar

Swiggy - Pathetic service and no payment received no refund ^Open

Blatant Lies from the Customer Care Order No. - *********** Order Placed at *:** Pm today in the evening and delivery time showing ** mins. After not receiving the order within ** mins checked the order still being prepared. Called the deliv...

Aug 26, 2019 by Nitin Lohia

Swiggy - Refund is being pending since 14 days ^Open

I have ordered my food from swiggy on **th of August and due to heavy rain, the delivery executive was not able to deliver me the food as he got stuck and later I came to know that my order will be replaced and will be delivered to me later but...

Aug 25, 2019 by Anish

Gods Cake - Wrong food delivered again and again ^Open

Firstly i order *. Piece chocolate cheese slices and * pieces nutrella cup cake...but they delivered * cup cakes and one any other item...then i registered i complaint then they refunded ***rs and told me they will replace * chocolate cheese sl...

Aug 25, 2019 by Harneet singh

Swiggy - Package not delivered ^Open

Hi..This is the third time it's happening to me..twice i left it as it happens in this industry but now its happening quiet regularly..whenever i order online from credit card.. food hardly arrives to me..i have placed my order at **:**a.m appr...

Aug 25, 2019 by Venkatesh Guruswami

Swiggy - Package not delivered still charge cancellation charge ^Open

Swiggy delivery boy not delivered the food upon talking rudely and telling I will not deliver the product. I talked to swiggy customer care but the top of that receive message of cancellation charge from swiggy which was really ridiculous....

Aug 24, 2019 by Supriya

Swiggy - Food not delivered and refund not given ^Closed

I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...

Aug 24, 2019 by Simha Srivatsa

Swiggy - Order not delivered ^Closed

Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...

Aug 24, 2019 by MD mahmood

Uber Eats India - Order not delivered to mentioned address ^Open

I ordered food on uber eats India in which I mentioned my complete address manually but the delivery partner completely ignored it and arrived at the location which I had not mentioned in the order. After that, the order was cancelled by them a...

Aug 16, 2019 by Monika Jain

Swiggy - Non veg food delivered which create hatred ^Open

I ordered a Dal makhani by swiggy on **.**.**** {Order id: ***********} as I & my family are pure vegetarians. We are Marwari by caste but they delivered a Chicken dish. When we seat for dinner we open the box we found it non-veg item. As my pa...

Aug 16, 2019 by Rohit Somani

Uber Eat - Food not delivered and charged ^Open

Wrong order brought by a delivery guy and when I ask him to get me the correct order than he denied and called customer care people. Customer care guy asked me to accept the wrong order or else you will be charged. When I denied from accepting ...

Aug 15, 2019 by PRAVEEN KUSHWAHA

I ordered food from swiggy. They said it will be delivered in ** min. But it took ** min. The food which we got was stale and half-cooked. I raised a concern with the team. They don't want to listen. Service agent said ok I'll share your experi...

Aug 14, 2019 by Vishal Vijapure

Zomato - Zomato refused refund after assuring 4 times ^Closed

I had ordered food from Barbecue Nation Durgapur on **st July and fully paid online. The food was not delivered as I failed to respond to their calls. They charged me cancellation charges which are illogically defined in their policies as same ...

Aug 13, 2019 by K s sanil

I have ordered food from swiggy on ** august at **:** pm. I had ordered pizza after some time about half an hour they had called me and said that your order could not be delivered right now you have to cancel this order we will place same order...

Aug 12, 2019 by Shrikant ashok nikam

Swiggy - Food not delivered even after 3.5 hours ^Open

I've ordered from swiggy at *.** pm with the promise that my order will be delivered shortly, at *.**pm I raise my issue about my order being delayed and they said that they have assigned a delivery executive, at *.**pm, I again contacted them ...

Aug 10, 2019 by Sharad Prakash Barnwal

Swiggy - Order undelivered and ignored ^Closed

I work at G*, a Chicago based company located in Indiqube delta HSR. This was a lunch order which I was hoping to enjoy with my colleagues. The order was marked delivered but on real the order was never delivered. Quite an embarrassing and bein...

Aug 07, 2019 by Millendar P

Swiggy - Non veg delivered in place of veg ^Closed

I had ordered for paneer butter masala with phulka and roti but swiggy delivered me chicken masala with phulka and roti. This is hurt to my religious sentiments since I am a vegetarian. Here is the swiggy order id ***********....

Aug 02, 2019 by Vinay Kumar R

Zomato - Order picked but not delivered ^Open

I had placed a food order on the **th of July **** at around **:** pm and did the payment online of Rs *** online. The order was from Karama restaurant, mosque road. The order is included a Tawa shawarma and a masala french fries. After waitin...

Jul 31, 2019 by Shah Faisal Khan

Swiggy - Order not delivered and kept waiting more than 3 hours ^Open

Ordered chicken biryani from Kondapur Posts house restaurant using Swiggy. But the order is picked up by another executive rather by the assigned executive. I spoke to the customer care guy but didn't resolve the issue. Waited around * hrs stil...

Jul 28, 2019 by Shabaz Ahammad Pamaluru

*. Ordered food from Swiggy and restaurant did not confirm the order for the next ** mins. *. I started a chat with the customer care and proactively asked to check if I need to reorder or this order is coming ( as I have already faced this ki...

Jul 25, 2019 by Akhil Namdev

Ordered food. Money deducted. Marked delivered but did not get the package. After repeated attempts the response from customer care "I understand your situation. Please wait. Regret inconvenience". ...

Jul 24, 2019 by Vikram

Swiggy - Order not received and they took around 2 hours to tell they can not deliver the order ^Open

I ordered my dinner through Swiggy on Sat */**/****, at *:** pm, ref #***********. There was no update about my food till **:** pm at which time I contacted the delivery partner. He mentioned his bike broke down and asked that I should contact...

Jul 22, 2019 by Manivannan Chandran

I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to c...

Jul 16, 2019 by Sharath D L

Swiggy - Refund not given ^Open

I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the sa...

Jul 14, 2019 by Tarun Srivastava

I have ordered food from Zomato (biriyani Zone restaurant) of Rs ****.** (paid online with order no #**********) on *th July ****. Neither the food got delivered nor Zomato is refunding the amount stating that the delivery boy couldn't reach me...

Jul 14, 2019 by Suchana

Uber Eats - Food not delivered twice ^Open

The delivery boy from Uber eats did not reach my location/gate and turned on the timer. He did not call me. He was a street away from my location. I called him and he denied to come to my location. Uber charged for this and did not provide a so...

Jul 13, 2019 by Bhaskar Sharma

Swiggy - Food not delivered by swiggy ^Open

Order no *********** I had ordered from swiggy and the wrong address was given for delivery. Immediately in * minutes, I chat and asked to change the location. Then I talked to the delivery boy. He was ready to come to the new address. I gave ...

Jul 12, 2019 by DEEPSHIKHA TRIVEDI

Swiggy - Non veg item delivered instead of veg item ordered ^Open

This complaint isn't about money loss. But it's about carelessness. It's about religion and beliefs. Swiggy delivered Omelette paratha instead of baingan ka bharta and paratha. And when I complained they said sorry won't happen again. My poin...

Jul 10, 2019 by Namrata Kher

Swiggy - Wrong food keeps getting delivered ^Closed

I ordered a blueberry yoghurt from Cocoberry and wrong flavour was delivered. It was medication technically because a doctor suggested I take natural yoghurt as a probiotic to counter my antibiotic. I hate the wrongly delivered flavour (strawbe...

Jul 10, 2019 by Arun K

Swiggy - Delivered uncooked food and refusing for refund ^Closed

I have ordered * mixed veg kurma and * sets of pulka at the homely restaurant. But I have received uncooked food which is uneatable. Regarding this I have contacted swiggy they just apologized and refused for replacement/refund. Order id ******...

Jul 08, 2019 by Suman v

Uber Eats India - Package not received but they charged for everyone ^Open

First, of *th July and second on *th July I ordered food from uber eats. After some time the order was cancelled by restaurant and food was not delivered. I ordered food from uber Rs ** second time ** got deducted from my account but the order ...

Jul 08, 2019 by Rohit

Swiggy - Wrong food delivered ^Closed

The order was delivered wrong twice over. The executive agreed to the mistake and said that a refund coupon for the entire amount would be generated within * hours. On contacting them later they have been acting cheeky and saying that we are re...

Jul 08, 2019 by Pritish Shroff

Swiggy - Food not delivered and unprofessional attitude by the delivery girl ^Open

Order No. *********** I have ordered through swiggy on */*/**. The app displayed that order is being delivered. Despite the fact that the delivery girl didn't visit our office. While inquiring through helpline it was conveyed to us that it was...

Jul 08, 2019 by MALHAR GOSWAMI

Zomato - Order placed not delivers in 2 hours ^Open

Order no. ********** This is to bring to your notice that I am not at all happy with the kind of service I received with the order I placed. I had to wait for almost * hours for an order to be delivered. And to the ice cream was melted. Rider ...

Jul 07, 2019 by Gagandeep Singh

Swiggy - Stale food delivery ^Open

I ordered food from the zippy restaurant via swiggy on dated **/**/****. The food was stale so I complain it to swiggy. In response, they said there is no such policy for this issue and they can only refund ₹**. As I asked them to provide me ...

Jul 04, 2019 by Deemepra meena

Swiggy - Partial refund for stale food ^Open

I have ordered food from Swiggy today. The food was stale and was not for consumption. I have raised the concern and was offered ** rupees which were the packing charge. The phone support was not available. Order id is ***********....

Jul 02, 2019 by Harish S

Swiggy - Food spilled over and it's staled ^Open

I have ordered the food through Swiggy from Mainland China Madhapur branch. The items were spilled and the food was also staked. Please see the screenshots attached for more details....

Jun 30, 2019 by Sai Sampath Kumar Nandigam

Swiggy - Food was stale ^Open

I ordered from swiggy and they send staled food. Later when I complaint they said we can't help you we only deliver food....

Jun 30, 2019 by Manish meena

Zomato - Eggetarian food delivered while Zomato App was showing it as 100% Veg ^Open

On ** June ****, I have ordered french toast in Jabalpur using Zomato app. The app was showing french toast as ***% veg marked with greens symbol on app. However, after receiving & having a small bite of the same. We realised that it is made up...

Jun 30, 2019 by Ankit Vajpai

Swiggy - Melted food delivered ^Open

Ref: Order Id: *********** We ordered Ice cream from cream stone through Swiggy. Swiggy delivered melted ice cream and it is in a liquid state. I placed this order **:** then he picked my order immediately but he delivered **:**. The distanc...

Jun 28, 2019 by A Muneswararao

Swiggy - Damaged item delivered no refund offered ^Open

Placed an order with Swiggy on **/**/** at *.** pm. That was spoiled on the way to delivery. So a replacement order was generated at *.** pm which was delivered at **.** pm. But the replacement order was not consumable. The product was either d...

Jun 27, 2019 by Kirti Motilal Shah

Uber Eats India - Package not delivered ^Open

My account was debited with money but the food was not delivered. I tried contacting support but there was no reply....

Jun 26, 2019 by Amit Bhargava

Swiggy - Cake delivered damaged ^Open

The cake was delivered damaged. I sent the pic to swiggy. They are saying they will only take feedback. They even say they have made a mistake before and will make mistakes in future because they have compensated previously they cannot compensa...

Jun 26, 2019 by Josley jafran vas

Swiggy - Food not delivered and disrespectful and insulting behaviour of the swiggy customer service ^Open

I ordered food from Zomato. Zomato rider refused to come at my place. After *-minute order is shown delivered to me. But I don't receive my order at least if rider come. To my area, he will take a minimum of *-** minutes but the order is delive...

Jun 26, 2019 by Lovish

Zomato - Order not delivered nor money refunded ^Open

Zomato Order no **********. I ordered my food. The order was worth Rs. ***. I called the guy at *:**. According to the map he was standing outside. I said that I am coming outside please wait. When I came back I saw him going on his bike. I eve...

Jun 24, 2019 by AMULYA BINDAL

Swiggy - Served stale food ^Open

Served a very bad quality stale food by the restaurant and the taste of it is too much bitter. I did call with Swiggy customer executives but they denied to refund money and alternatively, they were offered me a coupon of Rs ***. The customer e...

Jun 18, 2019 by Ganesh Kasar

Uber Eats India - Package not delivered ^Open

I have ordered food from Uber eats. The application of uber eats automatically finds my current location for delivery. The courier boy didn't arrive and used abusive words on the phone. The order got cancelled stating that the delivery boy appe...

Jun 17, 2019 by Kapil Shukla

Uber Eats India - Uber Eats has refused to refund money for damaged order ^Open

Uber Eats team has refused to refund the amount for Rs **.** paid against Order #***** on the pretext that my account has been flagged on account of high credit given. I am not able to understand why the company fails to understand that if bad ...

Jun 16, 2019 by Yetan Kalra

I am just pissed off and aggravated by Swiggy again. This is the second time I am experiencing issues with them. I thank you Voxya for helping me last time with my issue. I placed an order of *** from Swiggy and I got a call saying some unkno...

Jun 16, 2019 by Amit Kumar Vajpayee

Swiggy - Wrong food delivered ^Closed

Ordered food from BBQ nation and that was vegetable stuffed mushroom with rumali roti order no.was ***********. The delivery boy brought some dal and nan which I did not order. Upon calling on swiggy they forced me to accept that and said it wo...

Jun 14, 2019 by Niraj sharma

Swiggy - Order not received for anniversary of grandparents ^Open

I ordered a cake for my old grandparents and same day for my cousin because of the combined offer they were showing. One was delivered at Mumbai and other showed delivered but actually, it was not delivered. I followed up but no replacement. La...

Jun 12, 2019 by Isha Sneha

Swiggy And Hitech Bawarchi Gachibowli - Food delivered by Swiggy is stale food and half eaten ^Open

I ordered Chicken Biryani on **th June **** at **:** pm from swiggy from hotel Hitech-Bawarchi which is located in gachibowli Hyderabad. Order id: ***********. I got stale chicken piece half eaten and when I complained to them about this in twi...

Jun 10, 2019 by Ashish Kumar

Swiggy - Damaged and non consumable food delivered ^Open

I had packaging and spillage issue with the food delivered to me. Also, the bag in which food was packed was torn and damaged. After waiting for more than one hour twelve mins they delivered to me such kind of unsafe and unconsumable food with ...

Jun 08, 2019 by Kokila thorat

Swiggy - Swiggy cancelled my order without my consent ^Open

I placed an order and the order got accepted. After one hour the delivery guy called and told the item is not available. I just wanted to know why the order been accepted in the first place if it was not available. I chatted with the customer...

Jun 05, 2019 by Bhanukrushana Rout

Swiggy - Ordered veg food but non veg delivered ^Open

I ordered veg food from hotel Malabar (address: Opposite N.S.G. Crown Building, Paunjae Mata Temple, N.S.G. Chowk, Narhe-Wadgaon Road, Narhe, Pune) but I received pieces of chicken mixed in the food as I am a vegetarian. It was a disgusting exa...

Jun 04, 2019 by Rohit shete

Swiggy - Non veg delivered instead of veg ^Open

Swiggy delivered non-veg biryani full of chicken pieces instead of veg and that too very late. We are Jains. After opening and putting in utensils I realized it. Had to throw all the utensils and had to go out for dinner. I had to throw the en...

Jun 02, 2019 by Piyush Jain

Swiggy - Item missing from order ^Closed

Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...

Jun 02, 2019 by Anuradha

Swiggy - Delivered Stale food and not providing any refund ^Closed

I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...

Jun 02, 2019 by Rohit Kumar

Swiggy - Stale food received ^Open

I ordered chicken Biryani (Order no # ***********). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abou...

Jun 02, 2019 by A Muneswararao

Zomato - Order not delivered ^Closed

I placed an order on * June **** at **:** a.m. from Biryani Bhaijaan, Gurgaon. The order was accepted and then ** minutes later I was informed that my order will not be delivered. Zomato is cheating its customers....

Jun 01, 2019 by Shantanu Gupta

Swiggy - Super delay of 50 minutes ^Open

Super delay of nearly ** minutes Ordered at CharcoalEats for kids ordered at *:**. The parcel picked at *:**. Delivery time was *:** but delivered at *:**. No help on cancellation and from CC but long hold. Food was completly cold and dry. Ki...

Jun 01, 2019 by Mehul C Boradia

Swiggy - Package not delivered and charged 200 cancellation fee ^Open

I had ordered food for my parents and had specifically mentioned the delivery address. To my surprise, I got a call from Swiggy team stating address incorrect and by their own choice, they registered my current location as my delivery location....

May 30, 2019 by Shitij Paul

Big Basket - Refund not made ^Open

DX-BHFVO-********-****** is a prepaid order on the big basket. Products delivered were tampered and I had returned them back. I have been chasing a big basket for the last four days for a refund. Pathetic service mails to CEO elicit no response...

May 30, 2019 by Nagarajan Srinivasan

Swiggy And Adyar Ananda Bhavan Sweets - Order not delivered and cancelled without information ^Closed

I ordered for dinner at *:** PM and swiggy app show me the estimated time of delivery ** minutes. I called to delivery boy number provided by swiggy after the expected time over so delivery boy denied delivering the dinner. I complain about the...

May 27, 2019 by Ashish Goyal

Zomato - Stale food delivered ^Closed

...

May 27, 2019 by Manzar

Swiggy - Missing item from dish ordered ^Closed

Ordered mutton rassa fry. Delivered was only rassa (gravy) without mutton pieces. What's shown on swiggy app is different from what delivered. It's cheating. My question if you order chicken masala. Don't expect chicken pieces in it? Or swiggy ...

May 27, 2019 by Sachin

Zomato - Zomato purposefully cancelling orders paid already ^Open

We have placed an order through Zomato. The restaurant that we selected delivers our order to the mentioned address. We have proof as delivery was done before when we selected cash on delivery. We paid the amount while placing the order today a...

May 24, 2019 by Neena Prem

This food delivery company cheating with me. That company is not able to deliver at my proper address so this night I can't take my dinner please help me Voxya. They also deducted my payment and cancelled my order. Please give me justice....

May 23, 2019 by Jitendra Kumar Parida

Watercan - Water can amount not returned ^Open

I have been delivered water cans to my house. Recently we told him that don't further need cans. So kindly take back your water can which was with us and give *** Rs which were reserved for water can. The person is not taking back his can and g...

May 22, 2019 by Girish loya

Swiggy - Under cooked food delivered ^Open

Today I have placed an order on Swiggy. I have ordered * plates of veg fried rice from Magnum restaurant. The food was undercooked and tasteless. It's absolute wastage of my money. ...

May 21, 2019 by Priyanka Bhattacharjee

Zomato - Refund get refused ^Open

Food not delivered. The restaurant said they will refund the amount. But refused by Zomato executive....

May 20, 2019 by Amit Singh

Zomato - Food quality bad ^Closed

I ordered a food item from Zomato on **th May. The item which was delivered to me having order ID number *** *** **** was rotten. I raised the complaint but Zomato explains to me that to they can't do anything in this and the can't refund my mo...

May 18, 2019 by Indrapal Yadav

Grofers India Pvt Ltd - Package not delivered ^Open

I have placed an order from Grofers which was supposed to deliver by * am today. How as the company reschedule my order delivery to * pm without my consent but it did not get delivered till * pm. I contacted the delivery boy on his number but h...

May 18, 2019 by Smruti mishra

Zomato - Order cancelled by zomato and not refund amount ^Open

I have ordered yesterday evening. After the order, I have received a call from Zomato executive and they tell me your address is wrong and your order will not be delivered. After call discussion I try to call delivery boy he also told me the sa...

May 18, 2019 by Muneesh

zomato food app - Order not delivered nor did I receive a refund ^Open

After * hours of ordering food in Zomato, I did not receive the order. The customer service is not responding and this is not the first time it is happening. They are not even processing the refund. ...

May 18, 2019 by Samarjit Singh

My order didn't come yesterday. The delivery boy cheated us and he also told us to rate him on Zomato app. He also cheated Zomato by saying that he has already delivered the order. But in reality, he didn't deliver the order. I also rated the d...

May 18, 2019 by Arti Devi

Uber Eats India - My order item is missing ^Open

I place the order to singlas from uber eats. I ordered the butter masala dosa+vada. The delivery boy delivered but the samber was missing from in the bag. Singla says they put everything in the bag. I try to contact the delivery boy but his pho...

May 18, 2019 by Shyam saini

I ordered a pizza via Zomato and it was supposed to be delivered by *:** pm on May **th ****. It paid for it beforehand and I didn't receive the pizza. After more than an hour it showed on the Zomato app that it is delivered even though I didn'...

May 16, 2019 by Shreya Kashi

Swiggy - Refund not received ^Closed

I ordered pastry from swiggy on dated * May but my order not delivered. For that, I had complained but did not get my refund. ...

May 16, 2019 by Avinash kumar

Zomato - Order not delivered and money deducted ^Open

It showing order delivered and I didn't receive any order. They deducted money and I didn't receive a refund after that. Order number **********...

May 16, 2019 by Marmit Shah

I ordered three chicken biryani and cheese balls from Nawab Asia, Balewadi High street, Pune on **th May ****. It was a prepaid order and was accepted by the restaurant. After ** minutes of waiting, I got a call from the restaurant that they ar...

May 15, 2019 by Tanya gupta

Swiggy - Food item not delivered ^Closed

Order #***********. I have placed this order in swiggy on **th May **** at around **:** pm. As the order was not delivered for a long time, I called the swiggy customer care around **:** pm on the same day. The executive told he had contacted ...

May 14, 2019 by Manoj

Swiggy - Food not delivered ^Closed

I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is...

May 13, 2019 by Niraj sharma

At *:** pm on election day in Delhi I placed an order. It said that the order will be delivered in max ** mins. After *hr the status was "Restaurant is yet to confirm". I raised the issue with Zomato but no one responded. The order was importan...

May 13, 2019 by Aditya Sharma

Zomato - Amount not refunded ^Open

I placed the order on *th May at *.** pm through UPI. The debited amount is Rs ***.*. The order was rejected by the restaurant and the refund status is "we could not deliver this order, as you were unavailable to collect the food at the mention...

May 13, 2019 by Thamaraikannan

The food has not been delivered and the restaurant is saying my item has been cancelled by Zomato as my money has been deducted. I didn't get any cancellation status and they are not also replying on my issue. Also not initiating any refund. Ki...

May 13, 2019 by Neha gupta

Swiggy - Food delivered very late ^Closed

My food is delivered to me after * hrs. Though the restaurant is just *-* km from my location and there was no issue of any traffic....

May 13, 2019 by Gaurav kumar jha

I have ordered food from Swiggy that has never been delivered. I called customer care multiple times and they did not provide any solution or my money returned. They asked me to call the restaurant directly because they can’t track the order ...

May 12, 2019 by Mohit Sagwan

Zomato - Wrong food delivered ^Closed

I have ordered double egg double paneer roll instead of which company delivered Non-veg roll. It has been mentally depressing....

May 12, 2019 by Deepak pal

Zomato - No update on the order that I placed ^Open

I ordered food through Zomato. They accepted my order and in tracking it was showing that order is getting prepared and will be delivered by **:**. But the order hasn't been delivered and still, it's showing that order is getting prepared. On t...

May 11, 2019 by Shashank Gupta

Swiggy - Order not delivered ^Open

Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered....

May 11, 2019 by Sukhendu Reddy

We have ordered (Order No: ***********) food from Parivaar Veg restaurant through Swigyy app. When I was ordering clearly provide instructions as below. *. Quality should be good *. Don't send stale food. But the restaurant people delivered ...

May 11, 2019 by A Muneswararao

Swiggy - Bad food delivered ^Open

The food was not hot and messed up when it came. Please do the needful....

May 11, 2019 by Balasubramanian

I have orders some item on Zomato. After * hours it was showing on the way. The next morning it was showing delivered. When I call the delivery boy he told that he is unable to serve because he is a teacher....

May 11, 2019 by Chandan

Zomato - Not delivering food by delivery person ^Closed

I placed an order through Zomato and also my order is prepared by the restaurant. In my Zomato account, it shows that the delivery person will pick up the order and delivered to you. After *.** hours I called the restaurant and he says the orde...

May 09, 2019 by Satyajit uday Patil

Swiggy - Rotten food delivered ^Closed

For the last few months, this is happening that whenever I order form swiggy the food is delivered rotten or too salty that if consumed food poising is confirmed. So I complain to swiggy customer care whenever I complain they say to take ** Rs ...

May 09, 2019 by Brajesh Goon

Imagine when you have your medicine and you call Zomato executive about delivery and he assures you that food would be delivered in ** mins but it never comes. On the contrary, it shows that food has been delivered. ...

May 09, 2019 by Abhishek Tiwary

Zomato - Charged for the food but not received food nor refund ^Open

I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all...

May 08, 2019 by Shashank

Zomato - Refund denied and food not delivered ^Open

Order No: #********** Order Date : **th Apr'**, **.**pm Amount: Rs ***/- Experienced a harrowing situation with Zomato on **th Apr'** (Mon). I have faced issues earlier regarding refund, late deliveries etc but Zomato had treated the situat...

May 07, 2019 by Anwesha Bose

Big Basket - Not delivered my order and didn’t refund the money ^Open

I have booked a few items to be delivered and paid through my wallet credits. I paid around *** and also purchased a membership plan of ***. But they just mailed me that they have deactivated my account as I have * different accounts of the big...

May 06, 2019 by Victor Selva

Zomato - Order not delivered ^Open

This is happening repeatedly when the order wasn't able to deliver because it's not accepted by the restaurant. Here Zomato as the third party should take the responsibility whether the order is delivered or not but it doesn't especially in nig...

May 06, 2019 by SHAIK GOUSE BASHA

Swiggy - Late and cold food delivered ^Open

I have ordered food through Swiggy app which I paid the full amount through my paytm wallet. The order should be delivered in ** minutes but after ** minutes when I called the assigned executive he told me that another executive took my order p...

May 05, 2019 by Gurmeet Singh

Zomato - Food not delivered and refund was not given ^Open

I had placed an order in two different restaurants on **th of April which didn’t get delivered at all. I messaged the customer care and they don’t respond to the messages at all. I haven’t got any refund for the money that I have paid for...

May 05, 2019 by Arun Iyer

Zomato - Harassment over shoddy service complaint ^Open

Zomato has cheated us (the customer) and then slandered Romeo's pizza (their client) by blaming them for a fault of their own. On many occasions have shown clear disrespect and utter disregard for the rights of the consumer. They first deny us ...

May 05, 2019 by Samridhi Chopra

Faasos Food Services Pvt. Ltd - Non veg food delivered on veg order ^Open

I ordered * Veg Pizza wrap using Faasos App. CRN No: ********. I'm vegetarian since birth, I have never tasted non-veg food. I have ordered veg pizza wrap from Faasos before hence I knew the delivered food was not veg pizza wrap then I confirm...

May 05, 2019 by Arth K. Gajjar

On */*/** at **.** am we ordered three plates of chowmein from Zomato. The package was not delivered at the registered address and when we paid online but when we asked for a refund they refused to give us and they are not responding to our pho...

May 05, 2019 by Narendra verma

Dominos Pizza - Late delivery of pizza ^Closed

I ordered pizza on **th April. The pizza was delivered after ** minutes and the quality was not good its too cold. Regarding same, I raised a complaint on **th April the request id number: *******. I had word with customer care they said I can ...

May 04, 2019 by ANAND KUMAR

Zomato - Food not delivered ^Closed

I order food through my A/C ********** from hotel Shahi Darber, Bokaro, Jharkhand against Order no:**********. After receiving this order the delivery boy Mr Deepak called me through phone no +************ and said he not able to deliver the o...

May 04, 2019 by Santanu Dutta

Zomato - Delivered spoiled food ^Closed

I ordered from Zomato at **:** pm and got the delivery at ** pm which spoiled and spilled. From then, I kept several messages to Zomato saying the food is damaged but they didn't respond. They have kept a message to me * AM in the morning sayin...

May 03, 2019 by Satyasai

I ordered * idli sambhar and * cold coffee from Sagar Gaire Bhopal at * pm on *.**.****. But the package was not delivered. I waited for about * hours. This behaviour is not justified. I need a refund as soon as possible. ...

May 02, 2019 by Adarsh Navlakha

Zomato - Money not refunded ^Open

I ordered food from Zomato but their deliveryman not delivered food to me. I already paid the amount through the debit card. They are not refunded my money. I order food on **nd April and still, my amount is not refunded....

May 01, 2019 by Vijay Kumar

Uber Eats India - Rotten food delivered ^Open

I have been a regular consumer and one of the loyal uber eats customer. Recently I have ordered food from uber eats. Food which was order got an onion with peel and in the vegetarian dish, non-vegetarian items were found. Pick for all these thi...

Apr 30, 2019 by Mohit Sharma

Zomato - Refund not received ^Closed

I order food from Zomato, but their deliveryman not delivered food to me. I already paid the amount through Paytm. They are not refunded my money to date....

Apr 30, 2019 by Sanjay

Swiggy - Non delivery of order ^Open

I have ordered food today (**-Apr-****) at *.** pm. Order No-***********, but order yet not received till *:** pm. After calling multiple times customer care team not even given proper information. Swiggy assigned almost * delivery boys to but ...

Apr 29, 2019 by Gajapati Rao

Dominos Pizza - Food not delivered ^Open

I ordered pizza from Swiggy dominos on **th April **** at *:** pm and ** minutes delivery guarantee were applicable on the order. But I did not get it within the guaranteed time. I still waited for ** to ** minutes and then tried to contact Swi...

Apr 28, 2019 by Mansi Manaswi

Zomato - Package not delivered ^Closed

Ordered food at *:** am on dated **/**/** from casa curry. Payment has been deducted from my PayTm wallet. But casa curry and Zomato is not ready to reply and delivery not received. Yesterday also Zomato has cancelled my order without any noti...

Apr 26, 2019 by Manish Kukreja

Uber Eats India - Found hair in food delivered ^Closed

I ordered food from uber eats and when I opened the food packaging one of its items has hair in it. I complained to uber eats and its been ** hours but no reply from their side. Seems like they don't even value their customers....

Apr 26, 2019 by Sangita Dad

I ordered food and it is shown delivered. I ordered from Dominos at night and it's not delivered yet. When I talked to customer support they told dominos is not handled by Zomato. They are not refunding me or giving my food back....

Apr 25, 2019 by Kelvin joju

Swiggy - Security concern from restaurant owner ^Open

On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of t...

Apr 24, 2019 by Sandeep Nair

Swiggy - Food delivered very late along with uneatable condition ^Open

I ordered food on swiggy from restaurant Krishna veg, Pradhikaran, Pune. I ordered it at *:** pm and estimated waiting time was of ** mins but I received the package by **:** pm. To add to this problem the food I received was cold due to which ...

Apr 24, 2019 by Sahil agarwal

Zomato - Bad food delivered and threatened of legal action ^Open

I ordered * pizzas at *.** pm on April **. At about *.** I received those pizzas which were badly damaged and sticking to the top of the pizza box. When I informed through support, the guy named Saurabh straight forward said that he can't do an...

Apr 23, 2019 by Nikhil Yadav

This is not the first time this happened with Swiggy but the third time. The delivery executives claim the order is delivered but it is not. To top of that they are rude. I do not need that as a customer. The service agents do not seem to respo...

Apr 22, 2019 by Soumya Goda

Swiggy - Delivered stale food ^Open

I have been sent stale food from Juno's Pizza in Thane through swiggy. I had ordered a Mexican pizza during their happy hours. I was feeling very hungry and fatigued. When I received the pizza I smelled it and it was very bad, and it tasted sou...

Apr 22, 2019 by Viraj Pawar

Zomato - Bad service provided ^Closed

This is regarding an order that I placed with Zomato through Zomato app today at *:** pm order ID: *********. I received first call from the delivery guy at *:** pm and last call at *:** pm after which he cancelled the order since I was not abl...

Apr 21, 2019 by Pawandeep

Swiggy - Worst quality food received ^Open

The swiggy charged ** Rs for packaging but when I received the order then it was in bad condition. The veg was mixed with dal and roti was burned and uncooked and it was not with butter. Everything in this order was in bad condition and when I ...

Apr 21, 2019 by Shubham Panwar

Swiggy - Very bad quality food delivered ^Open

Yesterday after ** in the night I ordered a platter from some hog dogs store listed in swiggy. The sauces, fries and garlic roll are like very cold and very hard to eat. They got very stiff and a layer like formation on the sausages and they ev...

Apr 21, 2019 by PILLI PRANEETH

Swiggy - Denied for the full refund ^Open

I ordered from Swiggy prepaid order no. *********** Crispy Veg Supreme Combo X * in no of Rs. ***. (Reg. Fries & a Large Pepsi Can Crispy Veg Supreme Combo) Ordered delivered * no. or Pepsi can only worth Rs.*** only. Rs. *** order loss and ti...

Apr 20, 2019 by Rajbir

Zomato - Worst quality food delivered ^Closed

I received very bad quality food. I asked about it in customer support. They didn't even give a proper reply. Please do the needful....

Apr 20, 2019 by Akhil yerubandi

Swiggy - Stale food received ^Open

I ordered food through swiggy from Malabar house Chennai through their invoice number ***** on **/*/****. Swiggy number was ***********. The food was found to be stale. The chicken was smelling bad and was not fit for human consumption. When we...

Apr 20, 2019 by Prasi dev

Swiggy - Item missing and delivered wrong item ^Open

I had ordered a pizza and Pepsi on swiggy. I have not received Pepsi. The pizza delivered was not the one which I ordered. I asked for help and those people don't even care about it. They are telling that they are sorry and they can't refund my...

Apr 20, 2019 by Manoj gowda

Swiggy - No complete refund of money ^Open

I have given the order in swiggy and paid Rs. ***. I got a call from them after *:** hour from the delivery for address confirmation who don't know how to speak in Hindi or English. After that got another call from a swiggy representative who i...

Apr 20, 2019 by Sivaramakrishna

Dominos Pizza - Taking extra charge for paper bag ^Open

I order * cheese pizza and * golden delight pizza for home. A counter girl said ** Rs will be a charge for a paper bag. I said why the court had ordered to provide bag without charging. But they said no. So, at last, I said I don't want a bag y...

Apr 19, 2019 by Abdulrehman abdullatif bawazir

Swiggy - Bad quality food received ^Closed

I ordered food from swiggy. But the food delivered was of very bad quality. I complained to the swiggy executive. But they didn't solve my problem....

Apr 19, 2019 by ASIT KUMAR RAJ

Zomato - Order not delivered and company refused to give refund ^Open

I ordered a cake from Zomato with the order ID **********. When the order was out for delivery I got a text stating delivery guy is not able to contact you please contact the delivery boy. After that, I tried calling the delivery guy but he was...

Apr 19, 2019 by Nidhi Pattani

Zomato Media Pvt Ltd - Order cancelled by the restaurant and refund not given ^Open

I am not getting refund also so that I can order back. This is also my wasting of time and opportunity of ordering from restaurants which are being close as time passes. Because of your irresponsible management, I am not able to order my food. ...

Apr 19, 2019 by Aasif

Swiggy - Food order not delivered to me ^Open

I ordered some food via swiggy of cost ***. They did not deliver it to my address and after * hour it showed delivered on swiggy website. I tried to contact swiggy every time they told me that food had been delivered. They did not resolve my ...

Apr 18, 2019 by Harmesh prakash

Swiggy - Refund not credited ^Open

I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about * hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...

Apr 18, 2019 by Suman Patra

Swiggy - Delivered different food ^Open

Yesterday I ordered veg Hyderabadi biryani from JBB fast food corner from Swiggy. But they delivered me non-veg biryani. I am pure vegetarian belongs to the brahmin family. The company is not accepting my complaint even not giving reply to my m...

Apr 18, 2019 by Nidhi Shukla

I ordered food online via swiggy at *:** am on April **, ****. They sent me a message confirming the order and gave an estimated time of delivery of about ** minutes. I waited till *:** am but on the Swiggy’s app it was still showing that foo...

Apr 18, 2019 by Raghavendra Tripathi

Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said w...

Apr 18, 2019 by Soudipto Bose

Swiggy - Package not delivered ^Open

I ordered two plates pav bhaji from shiv Sagar Viman Nagar, Pune at *.** pm (prepaid Order) at *.** pm. I called the delivery executive assigned to please try and expedite the delivery as I have children and they are quite hungry. He agreed to...

Apr 17, 2019 by Nikki Pandey Awasthi

Swiggy - Order accepted but not delivered ^Closed

I have ordered some food items for my guest on swiggy. The order had been accepted by swiggy but after ** mins from placing the order, swiggy refused to deliver. For me, it is such an embarrassing situation. Guest awaited at home for dinner and...

Apr 17, 2019 by Rajesh Mehrotra