How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Swiggy - Swiggy Have Delivered a Non edible food to me and not refunding my amount Open
I had ordered aloo dum biryani from meghana foods. through swiggy order id : *************** on Tuesday *-**-****. As the food was dangerously, harmfully spicy Im not able to consume it. Im already having BP. forcing me to consume this is not...
Mar 06, 2024 by Sharath Kumar C
Dominos India - Order Refund and Threatened by staff Open
I ordered from dominos yesterday as the order was showing guaranteed delivery in ** mins so I asked them for a refund on receiving the order late first the outlet representative tried to manipulate me with the wrong terms and conditions and whe...
Feb 29, 2024 by Prateek Rohatgi
Domino s pizza - Non veg parcel received and incomplete parcel received Open
Order no. *** Date **/**/**** I order dominos in *:** PM and i received **:**pm Pizza was cold and less toppings I order veg parcel but i received chicken parcel And my order is incomplete Pepsi not received. ...
Feb 05, 2024 by Rahul surana
Dominos India - Order delivered late Open
I have ordered * Dominos Pizza through swiggy website (order no. **********) and dominos, Ratlam order no. *** on **/**/**** at **:** PM and I received the order at around **:** PM with a full cold food . As dominos is bound with their policy o...
Feb 02, 2024 by Aditya Porwal
Tharavad Restaurant Kochi - Order Cancellation and refund Closed
Through Swiggy App, I Ordered for * biriyanies on *th January **** from Tharavadu Restuarant, Kochi .Rs.*** debited from my account.After * minutes I Cancelled the order due to Some personal issues. I didn't get the refund not yet. I tried to...
Jan 15, 2024 by Tresa Mathew
Swiggy - Refund not provided Open
Ordered * pizzas from swiggy, all toppings were spilled and sticked to the box which happened during the delivery process and I had to throw it. I wrote to them but they did not provide me refund. yesterday, i ordered kind fries fiery hell dip ...
Oct 09, 2023 by Ritika Sharma
Swiggy - Cockroach in food delivered but money is not being refunded Open
I recieved a food order from swiggy on Oct *,**** and after opening the packet I saw a cockroach dead in my food. This was enough to tell me the quality and hygiene of food so unfortunately I had to throw it. It obviously was not edible and hen...
Oct 02, 2023 by Abhishek
Zomato India - I payed zomato 1600 fees for joing and it didnt payed me refund and mine account is blocked as well Closed
I joined zomato and they charged me **** fees for registration bag and uniform they didn't send me uniform and also blocked mine account I want mine refund of **** rupees that i payed I also have reciept...
Sep 10, 2023 by Tirath Mani Sharma
Zomato - Food not delivered and not refunding the amount of food Open
i have order a cake from my office to surprise my cousin's birthday by entering my cousin's home address manually so its zomato duty to deliver the cake to my cousin's address but zomato guys cancelled my order and ruin his birthday and not rea...
Aug 25, 2023 by Arzaan Khan
Swiggy Bundl Technologies Pvt Ltd - Repeated Errors and Inadequate Responses Regarding Orders and Open
I write concerning two recent orders placed on *th and **th August ****, respectively. In both instances, despite selecting different Maggi dishes, I consistently received Vegetable Maggi. The restaurant has acknowledged their mistake for the f...
Aug 21, 2023 by Ayush Somani
Swiggy instamart - Damaged item received as well as rice packet full of worms Closed
I ordered about ** items altogether and everything was packed except ice cream. Delivery agent handed me fully damaged ice cream, upon asking he said "compliant kardo kuch nahi hoga" I find it funny as even they know that swiggy never does anyt...
Aug 12, 2023 by Simran Jaiswal
Swiggy instamart - Package not delivered and did not given refund Closed
I have ordered paneer and some groceries from swiggy instamart, they did not delivered my order and not ready to refund my money Trying to contact them but they have cancelled my order without my permission and did not given any refund money ...
Jul 04, 2023 by Samiksha Pandey
Swiggy Bundl Technologies Pvt Ltd - Different food item delivered Open
Hi Team, I placed an order with Ten ** restaurant on May **rd, **** at *:** pm with order number #************ from my account registered with mobile number +**-********** and email address borah.kumar.anil@gmail.com. The amount spent was Rs *...
May 30, 2023 by Anil Kumar Borah
Swiggy - Refund Swiggy one and Initiate disciplinary action against delivery guy Closed
I was abused verbally by a swiggy delivery guy when I was receiving my order. I want the delivery person reprimanded and my swiggy one subscription money refunded along with an apology letter from the company. The Delivery guy name is Rames...
May 06, 2023 by Govindarajan P
Swiggy - Not giving complete refund in package spillage issue Closed
I had ordered a pepsi drink and McD burger from swiggy, and when I received my order my whole drink was spilled in the package and my burger also got soggy with it, the drink pack was empty because of the whole spillage. My whole order got wast...
Feb 09, 2023 by Vinayak Nagar
KFC - GURUGRAM DLF CYBER PARK - Refund not credited Closed
On December * / **** at *.** pm (time) i ordered food from kfc- gurugram dlf cyber park. And i did my payment but it showing processing. i wait for ** - ** minutes but it showing processing. And i re order my food and i make a new payment it go...
Dec 10, 2022 by AKHIL XAVIER.P
Crazyvit Surface - Fake Protein supplement Open
I ordered Optimum mass gainer *.**kg & dymatize whey protein *.*kg from SquatDeadlift.com website on **/**/****, i received product from crazyvit surface on */**/**** in Rajkot, Gujarat. Both products are totally fake and very low quality produ...
Dec 08, 2022 by Mhd Hamsath
KRISHNA BHAVAN HINDU HOTEL - Burt food recieved with foul smell Open
This is to inform you that I ordered VEG KOLHAPURI from KRISHNA BHAVAN HINDU HOTEL (Byculla) when I received my order I was shocked to see that the order was packed in a thin plastic bag and on top of that my order was burnt and there was a fou...
Oct 05, 2022 by Bhavesh prajapati
Dominos India - Refund not credited Open
i ordered pizza on */*/**.order no *** dominos civil lines gorakhpur. order delivery time * hour ...
Aug 13, 2022 by Ameya Shukla
Swiggy - Paid Amount not being refunded by the Swiggy Team Open
I had placed an order with Swiggy dated **-Mar-**** and payment worth Rs *** was made via Paytm (transaction reference no ************ ) . Later the Restaurant had called me as the Delivery boy did not turn to pick the food from the restaur...
Mar 13, 2022 by Rohit PRakash
Zomato - I have not received my order Open
Hi, on *st Jan i have ordered from zomato Order I'd: ********** But delevery boy kept his phone switched off, Delivery boy mobile number +************. I have tried * * hours to contact him but no answer some times his phone ringing but he w...
Jan 03, 2022 by sravan kumar
Swiggy - Payment processed but swiggy not ready to provide a refund Closed
I have * orders with swiggy in a span of ** days wherein the payment was processed at the google pay end but on the swiggy app it says transaction failed. I have contacted swiggy thrice about this, the first * reps promised me that i would get ...
Aug 29, 2021 by Avishek Majumdar
Zomato - Served BEEF Instead of Chicken Dish Ordered ZOMATO Open
On *st August ****, i placed an order via Zomato for ''Chicken Curry'Dish ' which was supposed to be fulfilled by a restaurant in Velachery, Chennai area called ''THE KUMARAKOM'' located at *ST FLOOR, NO.***, Velachery Main Rd, Thanthai Periyar...
Aug 12, 2021 by Rajesh Gopalan
Swiggy - Different food items sent Closed
I have ordered * Chocolate Mousse Bomb Pastries from Karachi Bakery Costing Rs. ***.**/- But received * other DIfferent pastries. I have contacted swiggy customer support immediately for replacement of the product but no response. Immedia...
May 04, 2021 by Lavanya
Zomato - Attempt to fraud and change religion Chicken curry delivered for Veg order Open
Hi I am pure Vegetarian. I had ordered veg parotha * plates from zomato but instead i received chicken curry with parotha. I came to know that its chicken piece inside when i finished **% of it...
Apr 26, 2021 by Saurabh Khetan
Swiggy - Swiggy Incomplete Order received and subscription not worked Closed
I have placed Swiggy order today (P**-*******-*******) from Cream stone. in the offer, they said on the subscription you will have Buy one get one offer for this restaurant so immediately subscribed with *** Rs. But tried to apply the buy one g...
Apr 25, 2021 by Lavanya
Pizza Hut - Want my refund Open
I had ordered two pizzas from pizza hut and paid the money through paytm upi . My money got deducted but the pizza hut app says sorry we could not place your order and i got this message in my ph no "Dear Customer, something went wrong & we are...
Apr 08, 2021 by Swetapadma Das
Zomato - Food not delivered Open
I ordered a food using zomato delivery app on ** March **** around *.** and it should delivered by *.** pm but I didn't received any order and on app the are showing order is delivered and I call restaurant also but they are not picking my call...
Mar 29, 2021 by Sushil Gurjar
Swiggy Bundl Technologies Pvt Ltd - Received spoiled food Open
I have ordered death by chocolate (dbc)from corner House ice cream in swiggy I have received the totally spoiled cake on ice cream with a bad smell when I tried to tell the same in chat support of swiggy they refund me only rs*** instead of ***...
Mar 27, 2021 by Suman v
Zomato The good bowl restaurant - Recieved nonveg pieces in veg panner biryani Closed
Received incorrect order. I.e received pieces of nonveg in veg (panner biryani).Twice I received non-veg pieces in veg food , where I lost my amount and food which I can't have it . I contacted Zomato in all possible ways , I didn't get proper...
Mar 23, 2021 by Madhu
Zomato - Sent Incorrect stale item Zomato refused to replace or refund Closed
Wow momo, sent me stale, and half sized au gratin, zomato refused to either replace or refund me for that order. They wasted *.* hours of mine and did nothing....
Mar 19, 2021 by Kaushik Agarwal
La Pino'z Pizza - Order not delivered Closed
I ordered two pizzas from La Pino'z Pizza with order ID *******. Even after waiting for * hours and calling outlet multiple times, I have not received my order. Outlet located in Karlardooma Delhi has stopped picking my phone as well. I dont kn...
Dec 31, 2020 by Abhilash Kaushik
Swiggy - Swiggy is not refunding my money to the source Open
Today I tried to order a Birthday cake through Swiggy app. I chose Phonepay as a payment mode but I got a message on the app saying the payment failed and asked to pay again. I did not attempt to pay again as the money was already deducted from...
Dec 14, 2020 by Kumar M
Swiggy - Order placed No Food No money Open
I placed an order with Swiggy on **-Nov at *:**PM with order# ***********. After **m, I was called to inform that delivery executive had a problem and they had to send a different person. A new order was placed by Swiggy at **:**PM. About **m ...
Nov 28, 2020 by Thiruveedula Prasanth
Swiggy - Wrongfully charged for something I didn t even get Closed
Ordered food (** samosa) online.Order id-#***********. Paid via Paytm. Received * pieces from the restaurant. Filed a complaint on swiggy. And the resolution they provide is "We would like to inform you that, after carefully reviewing your iss...
Nov 25, 2020 by Pankit Nandwani
Swiggy - Swiggy cancellation fee dispute Closed
Placed a complaint for a missing food item with swiggy . They gave an option to refund or said they ll send the food item but it was too late and we had already eaten . Now , they are charging me a cancellation fee for a ‘ missing item’ whi...
Oct 02, 2020 by Anuradha turner
zomato food app - Refund and food quality Open
i ordered in zomato *th sep .In that order quantity missing and bad smell. i caht with customer support ,they said, your money will refund in your account within * business days ,. ** is completed, i raise a mail also .but no use, i ate that f...
Sep 16, 2020 by pavankumar g
zomato food app - I was promised a refund and didn t recieve it Closed
I ordered food from a restaurant and after ** mins I received a call from the delivery guy saying his vehicle was punchered and he had to get that repaired so immediately msged the customer care saying I ordered a roll which when recieved late ...
Aug 23, 2020 by Neetha Raju
Swiggy - Swiggy is over charging customers under the name of packing charges Open
I made an order from Swiggy and the bill charged was Rs.*** which included taxes + packing charges. However when I received the parcel which had a physical copy of the bill , the amount mentioned was Rs.*** (taxes+packing charges). This cle...
Aug 19, 2020 by Tousif
Swiggy - Order not delivered only part refund provided Closed
I am a regular customer of Swiggy. I ordered food item worth Rs. *** on ** August ****. As per the tracking details available, the delivery boy picked-up the order after a long time. Within no time, I was shown that the delivery boy around my ...
Aug 19, 2020 by Harish Chopra (Harry)
Dominos Pizzza - Order not received Closed
I ordered pizza on ** Aug **** at **.** order no. *** but even after more than an hour pizza still not received. I received a call from Dominos pizza @**:** and they wanted to discount me Rs. ***/- but it should be free. They denied and misbeha...
Aug 19, 2020 by Ajay jha
Swiggy - Cancelled arbitrarily Open
Legal notice sent to them, but they least bothered simply sending some emails and by calling with some lame excuses. Sir, today I placed a breakfast order with your company, ORDER No.*********** and the same was accepted by you and amount o...
Aug 17, 2020 by M KISHORE KUMAR
Swiggy - Delivery canceled by Swiggy refund not processed Closed
I had placed an order with swiggy which was canceled without giving me any prior intimation. To give you some background, I am currently at my in-laws place in an army cantt area with limited cell phone network. I had ordered a cake for my pare...
Aug 16, 2020 by Divya Menon
Swiggy - My refund for not delivering as promised Closed
My order was supposed to be delivered in ** mins., However the order took nearly ** mins. I ordered the food on August *, **** at *:**pm and was hoping to be delivered by *:**. I had to start my shift by *:**. The food was delivered after *:** ...
Aug 11, 2020 by Tennyson s
Swiggy - Refund not given Open
I was to be given a refund of *** against my order having order number #***********. It was pending from **th of july and they are saying again and again that they have made the manual payment it will be credited in *-* days. They have made the...
Aug 11, 2020 by Ankit Anand
Swiggy Bundl Technologies Pvt Ltd - Item missing refusing refund for missing item Closed
Swiggy order id #*********** I have ordered one plate roti curry for my mother and one masala dosa for my sister for me idly *pcs placed an order on swiggy restuarant name balaji veg but resturant missed item idly and sent other item regarding ...
Aug 10, 2020 by Suman v
Swiggy Bundl Technologies Pvt Ltd - Package was not delivered Open
I had ordered a meal of Rs.*** , the delivery partner never delivererd the order ,i never received any call or anything from the delivery guy . It feels he deliberately ate away the whole thing . I ordered the the food at night. No on called ...
Aug 06, 2020 by Kaustubh
Swiggy - Refund not credited Closed
I have ordered food via swiggy on **th and i paid online. Lateron i received a message that what i ordered is not available and i can either cancel.or opt substitute. I opted for free cancellation. On **th I received message that the refund has...
Aug 04, 2020 by Sanu Joseph
Swiggy - Received wrong food Open
Hello, This is to inform you that I received bad quality food and wrong items *. I got medium popcorn for large *. I recived something else for * pc leg piece chicken *. Not cooked well. I couldn't eat *. No dips ...
Aug 03, 2020 by Sushith
Zomato - Refund not initiated for Order Number Closed
Hi, I am writing this email for Order number ********** which I have placed in the name of Sakshi Bajpai for half KG * pack of Kaju katli which was delivered as * pack of * KG kaju katli. After try to reach you order got canceled but no ref...
Aug 02, 2020 by Mayank Bajpai
Pizza Hut Park Street - Worst pizza want my refund Closed
I have ordered a pizza from Pizza hut park street the food quality was so horrible it was delivered absolutely cold n there was no chese at all and there was so much tomato plateI was not expecting these from so called huge brand of pizza hut n...
Jul 28, 2020 by Ayesha Rabbani
Swiggy - Company not provide the proper solution Open
I have order food from SWIGGY but I have received a different item with some missing items and then I contact SWIGGY regarding this but their behaviour is really worst and they offer me ** rupees coupon in front of my *** rupees this is really ...
Jul 17, 2020 by Nikhil Singh Pawar
Swiggy - Items not delivered and not giving refund Closed
I ordered fruits and vegetables from Swiggy worth INR ****. I recieved only items worth INR ***. I did not receive INR *** worth of items at all. When I contacted customer support, they said they can only refund INR *** amount of money as per p...
Jul 13, 2020 by Mahima Maheshwari
Zomato - Fake restaurant in Zomato Closed
It's fake restaurant as I know after order received. It's better to remove this partner from Zomato app. Otherwise I will feel instigate to file consumer complaint. I ordered full butter chicken , they send dog or pig meet instead of chicke...
Jul 10, 2020 by Dawarka dass
Zomato 3 bros restaurant - Worst food delivered Open
I have received worst quality food...
Jul 08, 2020 by Prashant varshney
Swiggy - Swiggy did not deliver my Order and did not refund my money Open
Order No: *********** with Swiggy. Order date: *st July **** I had ordered Brownies from Theobroma. This order never got delivered to my residence. I was told the packet was not delivered because my number was not reachable. I would like...
Jul 02, 2020 by Rahul Bhattacharya
Sd foods - Service and refund Open
Mujhe kavyansh man power solution ka no just dial se mila, kavyansh ki taraf se barkha naam ki ladki ne baat ki , mujhe ek cook chahiye tha , jisko provide karane ke liye barkha ji ne ****₹ mange jisme se maine ****₹ advance diye , or * feb...
Jun 28, 2020 by ASHISH GARG
Zomato - Food delivery never handled food properly Closed
Hi Jai hind i would like to raise complaint against Zomato.as well as i m big fan of this delivery service provider chain but because of some unprofessional food handler they are loosing their reputation in the market, i m straightly coming t...
Jun 27, 2020 by Gandhi chintan udayankumar
Swiggy - Received Expired food from Swiggy Open
Received expiry food from A restaurant partner with Swiggy. The pickle which was sent witht he food was ezpired * months ago and couple of people ate eat. ...
Jun 23, 2020 by Mehul Sanghavi
Swiggy - Food not delivered and refund also not processed Closed
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Domino S India - Credited points vanished before the expiry date Open
Hello, I had placed an order on *th March **** with Domino's Pizza, Chiplunkar Road Outlet, Dombivali East. It was delayed and I received it after ** minutes to which I was provided with a refund of *** p[oints to my Domino's wallet with th...
Jun 16, 2020 by Mrudul Pansare
zomato food app - Food not delivered and no refund of amount paid Open
I placed an order (order number **********) on Zomato on **.**.****. The delivery person arrived at the location but refused to come to my place upstairs and spoke rudely, over the phone. saying "niche bhi nahi aa sakte tum log". When I confron...
Jun 08, 2020 by AJAY JAISWAL
dominos pizza india - Late delivered Item Missing and Tastes Awfull Open
firstly in this pandemic they have received permission from government to operate and , then there are items on the app which I added which are missing now in my pizza, now the pizza delivery started approximately ** minutes after placing the ...
Jun 03, 2020 by Pratik Baliram Patil
Swiggy - Money never refunded by Swiggy Closed
We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....
May 17, 2020 by Anil Sharma
Zomato - 2 Orders only 1 Delivered No Refund even after 1 month Open
On ** April **** I placed order on Zomato from Restaurant Pizza Peddlers for amount Rs***. OrderID ********** & OrderID **********. (All proof attached and systematically explained) I apologise as this will be very long to read so, I will ...
May 17, 2020 by Supreethkumar
Swiggy - Half quantity delivered Open
I have ordered some essential items from Swiggy due to covid - ** situation . I realized first time that swiggy is taking advantage of this condition and providing less quantity which is ordered. My order id is ***********. I ordered half kg o...
May 17, 2020 by Utkarsh Singh
Dominos India - Received non veg instead of veg in box of veg labelled agromark and i m strict vegetarian Open
I have ordered * dominos pizza veg but received * non veg pizzas. Not even one but both pizza are non veg i m jain by religion and i have ate non veg for first time and then realize that it was non veg pizza bcoz on box it was veg agro mark s...
May 07, 2020 by Siddharth Jain
Dominos Pizza - Refund not received Open
Order No ***, Vashi. Order ID: ********* I paid for pizza via zomato app Rupees *** on **.**.**** for delivery. However from Vashi I got a call and an sms from Dominos that order was cancelled and refund would be paid to my account. Its more t...
May 05, 2020 by Bulti Karmakar
Swiggy - Wrong item delivery Closed
Order No:-#***********. I have ordered Veg Briyani From Hyderada Bawarchi on *st March **. I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused an...
Mar 05, 2020 by N V surya Teja
zomato food app - Food not delivered and no refund given Closed
My order number was ********** which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to...
Mar 03, 2020 by Nitin Sharma
zomato food app - Refund related Open
I had order food from Zomato, but delivery agent not provide me any food and unable to contact with delivery agent. And my food cancel by Zomato but they say your amount is not refundable due to wastage of food.here I was hungry waiting for my ...
Mar 02, 2020 by Aman Kumar Singh
Zomato - Scam inside zomato Item cancelled Open
For order ID :********** the item was cancelled for no reason. For *.**hrs there was no activity, i contact restaurant he say he reported no response. My customer support chat is blocked by them for no reason . Only way i can contact them is ma...
Feb 28, 2020 by Dinesh
Swiggy Bundl Technologies Pvt Ltd - Items were missing in food ordered Open
I had my parents aniversery on ** February and for Rs.*** which includes chur chur naan thalis (*) which costs me Rs. *** it is a part of total meal i have ordered and where they didn't sent me this item as it was missing when i received the fo...
Feb 19, 2020 by Anshul singh rana
Swiggy Bundl Technologies Pvt Ltd - Payment not received from Swiggy Open
During the week **th-**th January,**** we received ** orders via Swiggy out of which ** were delivered by us and the remaining ** orders were canceled by customer after the FOOD READY was clicked by us which means as per swiggy we will be getti...
Feb 11, 2020 by Sumit Kumar Goyal
Swiggy - Swiggy Items missing No refund Open
I have ordered one full Grill chicken with Order ID '***********'. But I have received only half Grill chicken. When I have asked for refund, they were willing pay only Rs **.**, where as cost of missing will be Rs ***. I didn't accept the...
Feb 08, 2020 by Habeeb Shaik
Swiggy McDonald s - Swiggy sent me rotten food and didn t refund Open
Order number *********** Restaurant: McDonald's ordered food from McDonald's a burger and hot chocolate delivery executive couldn't handle food properly spilled hot chocolate infront of me. And the burger which was delivered had spoiled l...
Feb 07, 2020 by Dr Radha
Swiggy - Wrong item delivered Closed
Swiggy Order ID: *********** I received wrong order. I ordered for *) Boneless Chicken and *) Chicken Patiala; Total cost Rs. ***. Whereas I received *) Chana Masala and *) Roti. I complain about it on Swiggy Mobile App. Also discuss o...
Jan 31, 2020 by Arif M. H. Khan
Zomato - Refund not received Open
I ordered food and paid online . Somehow food got rejected... I thought its rejected leave i ll get refund y to order again.. nxt day wen i didnt got any refund i enquired ... They said rider was calling and no was nt reachable so it got reject...
Jan 28, 2020 by Akash Mahilange
Smokin joe - Not received order as expected Closed
Hi, I had ordered * pizza online from swiggy (smokin Joe's)) Airoli Navi Mumbai. Not received order as expected. Pepper and chilli flakes not received, pizza slices were misplaced inside the box. The condition of the pizza was not in good...
Jan 26, 2020 by Prakash Bawkar
Zomato - Food not received and payment debited Open
We had ordered a food delivery from Zomato. We saw that the status of order updated as REJECTED. This meant we didn't receive the food or contact from zomato valet. Even after this we initiated a chat with zomato executive personal. They kept ...
Jan 26, 2020 by Shweta Asodiya
Swiggy - Had to pay twice for the same order due to their problem but I am not getting my refund even after Open
I order an item from burger king on **th of Dec, ****. Even after paying online they asked me to pay the amount again by cod as they were not able to process my money. They assured me I would get the amout of *** in my account within * days. ...
Jan 22, 2020 by Sohini Banerjee
Zomato - Full order does not give on order id Open
I give order from zomato in Tiyasa Restaurant for two chicken biriyani (serves with two egg) with order id ********** in **th january *.** pm . I call restaurant to give two egg with chicken biriyani , then they said to me that two egg can not ...
Jan 17, 2020 by Astik Barik
Zomato India - Bad food delivered with poor quality money not refunded Open
It was bad food with rotten meat in the momo served to me from wow momo and it was having inedible food in it, I complained but it was not solved and rather they didn't communicate any further although it was said it will be resolved. I need a ...
Jan 12, 2020 by Raunak Nayak
Swiggy - Swiggy delivery of nonveg biriyani on placing a veg biriyani Closed
Order number ***********. I received a non-veg biriyani instead of veg biriyani. Upon talking to customer care, they asked us to mail the pictures of the item. We did it, and we got a mail from swiggy support of sympathy towards our item misp...
Jan 12, 2020 by Shruti Karanth
Swiggy - Poor Quality Cold Food Open
Received poor quality food and Swiggy has refused to provide refund...
Jan 11, 2020 by Kevin Sanghvi
Swiggy - False cancellation charges Closed
Swiggy claimed that they made an attempt to call me. In reality i received a missed call from a "fraud" number. When I tried to call back, it didn't connect. Next thing I know, my order got cancelled and i was charged a cancellation fee of **.*...
Jan 09, 2020 by Joseph Ben Jacon
Zomato - Food not delivered Closed
I have placed an order today with ID: ********** with below address. However, food was not delivered as the delivery person went somewhere else and refused to redeliver it to the correct address mentioned with the order. When contacted Zomato c...
Jan 06, 2020 by Saikat chakraborty
Zomato food delivery - Order Cancelled and amount not refunded Closed
The Zomato app is faulty. It always picks up random addresses from your address list if you do not specify it. This time it picked my old address and set it as the delivery address. I noticed it only after placing the order. I immediately used...
Jan 05, 2020 by Saifullah Dabir
Dominos Pizza - Refund back Closed
I had ordered few eatables on Jan *st night but I have not received anything which I have ordered from the delivery guy, but when I called they say its delivered... I need my refund back. ...
Jan 03, 2020 by Vineeth R
Swiggy - Missing items in the order and rest item which received was uncooked and too oily Closed
I ordered * item from swiggy from tunday kebabi (indirapuram) on *st january ,**:** PM ,Order ID:*********** *-mughlai pratha -* pcs which was missing from the order which I received (i opened the order in front of delivery executive ,he was t...
Jan 03, 2020 by Vikas kumar singh
Zomato - Zomato Gold charges Open
I was charged with zomato gold membership due to their stupid app interface with just doesn't work properly and the moment it happened "accidently", I informed customer chat support, now they don't help ever. I have been sending emails to zo...
Jan 03, 2020 by Aman Agarwal
Zomato food delivery - Refund not received Closed
They are not available first of all a customer cannot reach the care - they said lot of things bla bla bla still nothing is going on ...
Jan 02, 2020 by Sammu
Swiggy - Received bad quality food refused to refund Closed
I have received spoiled chicken which is very bad smell chicken was totally spoiled regarding this I have contacted swiggy they refused to refund/replacement Order id #*********** Empire restaurant...
Jan 02, 2020 by Suman v
Swiggy - Wrong order delivered Closed
I had placed order today *st Jan **** from Paratha Chowk using SWIGGY Platform, however I received wrong order. ...
Jan 01, 2020 by Aamir Khan
Swiggy - Wrong Item Delivered and not providing Refund Open
Hi, I have ordered food on Swiggy **th Dec ****. Order placed at: **/**/****, **:** PM Order delivered at: **/**/****, **:** PM I have ordered * items from * restaurant. Out of that * item was wrong, instead of the item I have ordered, which...
Dec 30, 2019 by Krishnnan kartik
Zomato - Order cancelled but money not refunded Open
When Will I get my refund? ORDER ID: ********** They have Already Stored Sweets I also Went To restaurant to Cancel the Order I already Told Them Not to Prepare .and now don't say That You have charged whole My money as cancelation fee I wil...
Dec 28, 2019 by Akshit Mohal
Swiggy - Wrong item delivered Open
I ordered Rs. *** pastries on swiggy. But I received something else. I complaint so many times to customer care but no proper resolution given and also there has been no refund of my money. This is happening *rd time that either the quantity wa...
Dec 24, 2019 by Mitesh Rathi
Swiggy - Refund not received Open
Sir, I Arindam Guin tried to place an order on swiggy on **.**.****. i paid rs *** from my payzapp wallet. As per swiggy confirmation it was a failed transaction but today i.e. as on **/**/**** i haven't received the refund. Payment partner...
Dec 21, 2019 by Arindam Guin
Swiggy - Received wrong food item but not refund Closed
I ordered two item Maggi cheese burst pizza and paneer butter masala but pizza is different from what I ordered and item is also horrible delivered to me. Then I complain through email but all they had apology, later I asked for refund but the...
Dec 17, 2019 by Atul Prakash Prajapati
Swiggy - SWIGGYWrong Item Delivery No Refund Open
Yesterday ** Dec ****, I have ordered (ORDER#***********) * full quantity of Punjabi Kofta & * full quantity of Veg Kolhapuri as some important guests arrived at my house. But I have delivered with * full quantity of Kaju dish. As my guest dont...
Dec 16, 2019 by RAVI KULKARNI
Zomato - Non delivery and Non refund Open
Order number ********** date * th dec **** order from The Frankies,Civil Lines,Jabalpur.Food not delivered ,Excuses given were wrong location by delivery person,then during interactions with customer care, the person repeatedly changed his ver...
Dec 15, 2019 by Pallavi shreshtha
zomato food app - I RECEIVED NON VEG FOOD WHEN I ORDERED VEG FOOD Open
Yesterday i ordered * veg thali in zomato. But i received non veg food. inside it has meat and egg. i am pure vegetarian. but zomato tried making making me to eat nonveg. Immediately i reported this but they called me after **hours. now zomato...
Dec 13, 2019 by Anudeep M
Swiggy - Order not delivered Closed
I ordered a biryani worth rs. *** from swiggy today and I didn't receive the order and it was showing delivered on the app. When I contacted their customer care executive he told me that their delivery guy is saying that he had delivered the or...
Dec 01, 2019 by Shubham Bansal
zomato food app - Received a totally wrong items Closed
Order no. ********** I ordered a mutton liver and mutton keema from madeena hotel using Zomato But i received a totally different items chicken fry and chicken masala and then i raised a compliant against a this by means of mailing to given...
Nov 29, 2019 by Vijayaragupathy
Swiggy - Partial order cancelled and refund takes 5 days Closed
I ordered food from swiggy on **th nov with prepaid amount. Part of the order was not available so got a recorded call from swiggy asking to replace items in the cart. Post that the second item i ordered on their request was also not available....
Nov 28, 2019 by Niyati Whawal
Swiggy - Received wrong items Closed
Order id #*********** i ordered mixed sweets but i got laddus i informed to customer care agents but there is no proper help i want my refund right away...
Nov 28, 2019 by Saikumar
Zomato - Payment requests from zomato on google pay without even ordering anything Closed
I haven't ordered anything from Zomato since many weeks , still today i received random payment requests from Zomato on my google pay app . The payment request was of Rs *** , it was sent twice. Is it a scam to extract money without orders or...
Nov 27, 2019 by Neha Rani
Swiggy - Received wrong item Closed
Order id# *********** i ordered chicken biryani and fruit punch...but i got veg biryani i contacted with swiggy customer care but they are not providing any solution please initiate my *** rupees refund immediately...
Nov 27, 2019 by Saikumar
Uber Eats India - Order got cancelled and now im being asked to pay refund Closed
The delivery person cancelled my order and now I'm being asked to pay fine ...
Nov 26, 2019 by Karthik niresh
PVR Cinemas - BAD QUALITY FOOD Closed
Booked a ticked for **th show *.** at pvr cinema mulund west mumbai for pagalpanti through book my show id number.WFPHKKQ in interval ordered food through counter for, but received bad quality food.tea was almost water and popcorn was stinking...
Nov 25, 2019 by DILIP SHETTY
Zomato India - Food wasn't delivered and no refund received Closed
Hi, I ordered food on **th November, **** evening (Order id: ********** Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...
Nov 24, 2019 by Omkar Khot
Uber Eats - Order cancelled without my permission Open
My order cancelled without my permission and I have not received the refund and I have waited for * hours and I have requested for order but executive is rude...
Nov 23, 2019 by K SAI KUMAR NAYAK
Zomato - Food not delivered and no refund received Closed
Hi, I ordered food on **th November, **** evening (Order id: **********. Order amount: Rs. ***/-), waited for long but didn't receive any. Later I received an SMS from Zomato saying since I wasn't available to take the delivery, the order was ...
Nov 22, 2019 by Pearl
Zomato - Food not delivered and refund not made Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: On **th Nov I placed order on Zomato as mentioned the order no. ABOVE to Tau Ka DHABA Gurugram..After waiting * hour...
Nov 21, 2019 by Jafar Rizvi
Dominos - Order cancelled without approval Closed
I ordered two Pizza of Worth rs***/- @*:** pm on **/**/****. The executive named PRATYUSHA DANALAKOTA with phone number ********** called me and said that my location was out of their delivery location after they made me paid for the order. Now...
Nov 20, 2019 by Tejaswani
Zomato - Cashback for incorrect order Closed
I ordered meal from one of the reputed (now worst for me) restaurant on ** Nov ****. My order id **********. I received incorrect order. I dropped a mail to zomato customer care right away and they also accepted that the order is incorrect. Aft...
Nov 20, 2019 by Omkar
Dominos India - Refund not provided Closed
Pizza delivered after *hr **mints.it was already reflecting delivered in app.poor customer support.they told claim for refund.delivery agent and manager bad behaviour no apologies....
Nov 17, 2019 by Megha saini
Zomato - Money refund Open
I had made an order from behrouz biryani on Nov **, **** on Zomato for an amount of Rs. ****.** /-. The payment was made through google pay at Nov **, **** **:** pm and the payment went from my account. But in zomato the payment was incomplet...
Nov 16, 2019 by Vijayakumar N
Faasos - Non Veg Item Delivered in Veg Meal Closed
I have ordered veg meal from The Good Bowl few days back and received the same with Non veg piece in it. When I called faasos guys they just refunded my money. What about sentiments and half the food that i had. Also on that same day they might...
Nov 15, 2019 by Nikhil
Swiggy - Different items and some missing item delivered Closed
Ordered Meal from swiggy. On the App it was mentioned that I will get * roti, * vegetables(* paneer masala), water bottle, sweet,rice. However i received Parota in place of roti, in place of paneer masala received potato masala, didn't receive...
Nov 15, 2019 by Ashish jha
zomato food app - Food not delivered and money not refunded Closed
I gave an order on **th October , and Zomato delivery boy didn't diliver the order , so I claim for refund and more than ** days gone , until this time I don't receive my refund , whenever I chat with Zomato they always told that wait fo...
Nov 14, 2019 by Ashish Solanki
Swiggy - Ordered veg but got nonveg Closed
I ordered a veg paneer biryani worth *** rs.and received * eggs within it... I am pure vegetarian... I tried the swiggy help the agent gave me coupon code of *** and it not working... And the swiggy agent is not replying...
Nov 11, 2019 by Anuraag
Zomato food delivery - No refund and food not delivered Open
I am order i chicken biriyani from Zomato app the order was not confirming by restaurant so i am for * minutes then i cancelled the order . That cancelling time they not showing the message of payed amount is not refundable at the cancellation ...
Nov 10, 2019 by White in black
Dominos pizza and paytm - Refund not received Open
Hi Dominos Team, On **th Oct **** i have ordered pizza having order no. *** from Bellandur Village, India store. Though the order was **minutes guaranteed , it was delivered after * hour. Even when i try to contact the store, the number was i...
Nov 07, 2019 by Sarada
Zomato - Tasteless food received from Zomato and they are not giving my refund Open
today i ordered malai chap from a restaurant in noida named rumali's, first of all, the address they provided in google doesn't match with the address they provided in zomato, i'm least concerned about that. Then the delivery person who deliver...
Nov 05, 2019 by abhishek adhikari
Domino's India - Got different pizza Open
I have ordered * Pizza's. First one was Regular Double Cheese Margherita!! Second one was Regular Double Cheese Margherita with Cheese Burst Crust and extra topping of Corn!! Now the problem was with the second one, to my surprise NO CHEESE ...
Nov 03, 2019 by Vishal Vaidya
Uber Eats India - Stale food delivered and refund not initiated Open
*. Stale food prepared *. Uncooked oil in food. *. Completely hazardous for health. *. Unethical delivery boy talking rudely and impolite. *. Hia license should be cancelled. ...
Nov 03, 2019 by Alyosha Raghuvanshi
Swiggy - Issue not resolved Refund not initiated Open
I have ordered on swiggy with Chai point a resturant with *.* rating. Unfortunately or fortunately, the tea was served cold and taste was not good.i tried to contact swigyy to replace the order which can be easy as i m not asking for refund bu...
Nov 03, 2019 by Ashutosh Kumar Mishra
Zomato - Zomato customer executive lying and confirms of something which isn t honored Open
I have a long standing account with Zomato - Restaurant Finder and Food Delivery App. I have bought Zomato Gold membership costing Rs **** on October **th **** at *:** AM IST after seeing the promotion that I will be getting **** Zomato credit...
Nov 01, 2019 by Srinivasa Rao Bhandari
Zomato - Refund Not Received Open
I placed order from Zomato in Domino's pizza on **th October but they cancelled order from Domino's and told they will initiate refund. When i contacted Domino's they told that refund has been intiated from their end. They told to contact Zomat...
Oct 27, 2019 by Jayanthkumarks
Zomato - Refund not received Open
Hello Team, I ordered Pizza from Dominos on Saturday worth ***.* INR. The mode of payment was Paytm wallet. Immediately after the order was placed and money was paid, I received a call from Dominos saying that order will take minimum an ho...
Oct 22, 2019 by Roopam Shukla
Zomato - Order got cancelled and did not get the refund Open
I placed an Order ********** with Zomato. The valet went to a School and despite repeatedly telling me to come to "**th Cross", he never came and Zomato canceled the order stating it is a wrong address. Funnily, Zomato had delivered to this exa...
Oct 22, 2019 by Sushruta Reddy
Zomato - Refund not received Closed
I was just searching for the food available form the various resturents near me. Accidentally I ordered an item from a restaurant . Paytm wallet was linked so amout of ₹*** was deducted. It was about **:** pm . I cancelled the order within fe...
Oct 21, 2019 by Sayan Kar Gupta
Swiggy - Non vegetarian dish delivered instead of a vegetarian dish for the second time Open
Hi, I had ordered a vegetarian dish from a restaurant called The Bowl Company. To my surprise I have received a non vegetarian dish and this has happened for the second time that I have faced such an issue. Also I did not receive an item f...
Oct 11, 2019 by Ankith C Jain
Swiggy - Incomplete order deliver I pay for complete but did not receive Open
I have ordered food with addons like extra cheese and mayonnaise. I also pay for that too with these addons. I did not want the food so after selecting addons I even mention it in the special instructions too. But then also I received the order...
Sep 07, 2019 by Kripanshu Gaur
Uber Eats - Amount not refunded Closed
I ordered from uber eats on *st July ****. The amount was ****. The order was canceled from my end as we waited for * hours but they didn't send our order because they didn't have a delivery person. After that, I have been continuously calling ...
Sep 04, 2019 by Vandana Bhatia
Zomato - Not refund my full money and make excuses Open
I order two samosas on ** August of ** rupees (** Rs Paytm + ** Rs Zomato credit). The restaurant accepts the order but after a few minutes, I get a call from Zomato delivery boy he said samosa not available. I chat with Zomato executive he sai...
Sep 03, 2019 by Sachin barod
Swiggy - Refund not initiated even after not delivering the order Closed
On the *st of September, I placed an order #*********** for food via Swiggy. They called me and informed that order will be cancelled as the delivery guy met with an accident. I requested for the replacement order immediately. But instead of co...
Sep 03, 2019 by Sindhu M
Zomato - No refund received Open
I order food from a news outlet and Zomato showed delivery time **-** minutes. But as soon as I ordered it showed time * hour. I did not have * hour to wait so I cancelled even before the restaurant accepted it and now there is no refund. They ...
Sep 03, 2019 by Manan Deep Singh
Swiggy - Refund not received Open
My refund has been pending since **th July. They said they have initiated refund on **rd of July but even after more than * month, I have not received my money back. I have called their support team multiple times. In the latest conversation, t...
Sep 02, 2019 by Aditi
Zomato - Fraud done by the company Open
I had been ordered from the Zomato and I had the issue regarding damaging the product. I called to the customer care executive then he asked me for some details. I received the message of deducting **,*** rupees. Please help me....
Sep 02, 2019 by Anurag sharma
Swiggy And Adyar Ananda Bhavan Sweets - Double payment for an order Open
On *th May, I have made one order from Swiggy from New Punjabi Food Corner, Bengaluru. The order amount was *** Rs. I choose Google Pay to pay the amount. While paying the transaction it got failed & also money got deducted. It also asked me to...
Sep 01, 2019 by Biswaroop Sen
Zomato - Item was not delivered Open
I did not receive my order #**********. Sent mail to Zomato support they forcefully claimed that it was delivered without any proof of delivery. On **th Aug I have placed an order to cake goals but after a long wait when I have not received any...
Sep 01, 2019 by Sanchari Banerjee
Zomato - Refund is not full and the partial refund is not credited to my card Open
I've received my order from Zomato in an absolutely filthy condition. The smell spread across the room as soon as I opened the package. I contacted the customer care and as soon as I sent the picture I got only one option to accept the refund. ...
Sep 01, 2019 by Prasanth Yenamala
Swiggy - Swiggy didn't deliver food Closed
I have ordered food on swiggy for my family. We have prepared everything for dinner and waiting for swiggy delivery. But we never received it and whole of us unable to sleep without food...
Aug 31, 2019 by Vins
Uber Eats - Food order not delivered Closed
I order rolls from rolls mania but order got cancelled so I ordered again but later on I received call for both the orders. But one order was never delivered to me but it's showing as delivered in app...
Aug 31, 2019 by Rasika khot
Swiggy - Order not accepted and no refund Closed
I placed an order via Swiggy for Dominoes. The order was not accepted but the amount was deducted. There was no refund from Swiggy even after * weeks. All the necessary documents were given but no action was taken by them....
Aug 31, 2019 by Anand Mohan khanna
Swiggy - Package delivered in wrong address Open
I have ordered food from swiggy paid online. As I was tracking the site when I ll get my order after ** mins there was no update status. I called customer care and asked deliver boys number. I kept on calling him to keep update my order fourth ...
Aug 30, 2019 by Guddi
Visionary Xpressfoods (opc) Private Limited - Kasi Vishwanath Meesala very big fraud and works easily fooling many people Open
Visionary Xpressfoods (Opc) Private Limited - U*****AP****OPC****** was started company name Food Express. His website is www.justlikefood.com chitter and fraud with many people within them I am one. I was offered for investment will be double...
Aug 30, 2019 by Pratik Tailor
Zomato - Prepacked dry snacks not delivered/Money not refunded Open
I ordered the following on Aug **, ****, to my residence in Bhubaneswar. ****************** ORDER SUMMARY Order ID: ********** Date: ** Aug **** Black Pepper Raga (* x ₹***) ₹*** Khatta Meetha Mixture (* x ₹***) ₹*** Delivery Ch...
Aug 29, 2019 by Samar K Tripathy
Swiggy - Wrong item delivered Open
I have placed an order of gobi masala but I received gatta masala. When I ordered gobi masala then why you have delivered gatta masala. I am hungry from * pm. Who is responsible for it? ...
Aug 29, 2019 by Rahul Jangid
Swiggy - Second time delivering smashed package of food and refusing to compensate Open
**/**/**** i ordered food and it was smashed and spilled inside the cover which can't eat at all. This is the second time happens. And when i contacted swiggy customer support team last time amd now are the same replies that we can't compensate...
Aug 29, 2019 by Sarah
Uber Eats - Unethical practices and poor service by Uber Eats Closed
An order was placed with Uber Eats on August **st , ****. However, the ordered was cancelled with a remark that the delivery person could not contact me. Firstly the location of delivery was at my office which has a huge hoarding outside the b...
Aug 28, 2019 by Vinay kar
Uber Eats - Order not delivered without refund Closed
I am filing this complaint against Uber Eats. On ** August ****, I had placed an order worth Rs.***. ** for food ordered from Le Arabia Restaurant, Basaveshwaranagar, Bangalore and made the payment by Credit Card. The order was picked up by the...
Aug 28, 2019 by Deepthy Sunil
Swiggy - Food not delivered Open
I ordered food from Swiggy and received a message that order was delivered which was never received by me. I checked with the customer support and they told me that they had a word with the delivery agent and it will be delivered within ** minu...
Aug 28, 2019 by Abhishek Maurya
Zomato - Missing items in the order Open
I have placed an order with Zomato with Order #********** and it has been more than a day and a half that I have reported the issue on Twitter but somehow nobody at Zomato seems to care! The order was supposed to contain "A sunny Thali to beat ...
Aug 28, 2019 by Soumya Goda
Swiggy - Refund for unsuccessful order Open
I had placed order (***********) on ** June ****, which was unsuccessful, but the amount Rs *** debit from my account. I called swiggy customer support and he said if amount deducted, will auto credit with *to * days. After discussion, I rece...
Aug 28, 2019 by Baljinder
Swiggy - Package not delivered Open
I order food ,I was waiting fr d order to confirm I hv chat wd one representative they told it will b confirmed n ask m not to worry After some tym I txted them again dan d girl told m it is not confirmed there was no tech glitch Till that ...
Aug 27, 2019 by Pooja
Pizza Hut - Pizza delivery service denied but the amount was not refunded Open
I placed an order through Pizza Hut App on August **,****. ORDER id# ********. The Pizza store (Kammanahalli,HRBR Layout) denied service citing reason that they do not deliver to the area. I was told to place an order to nearest elements mall ...
Aug 27, 2019 by Abhishek Kumar
Zomato - Fined with incorrect cancellation fees and refused to respond and refund Open
Issue : Cancelled & Added Penalty Of The Same Amount Due to reachability issue Truth : The rider never attempted delivery Ordered a pizza. Checked my application after **-** minutes that the rider is out for delivery. I called him and he ...
Aug 27, 2019 by Shivam Manchanda
Swiggy - Pathetic service and no payment received no refund Open
Blatant Lies from the Customer Care Order No. - *********** Order Placed at *:** Pm today in the evening and delivery time showing ** mins. After not receiving the order within ** mins checked the order still being prepared. Called the deliv...
Aug 26, 2019 by Nitin Lohia
Swiggy - Refund is being pending since 14 days Open
I have ordered my food from swiggy on **th of August and due to heavy rain, the delivery executive was not able to deliver me the food as he got stuck and later I came to know that my order will be replaced and will be delivered to me later but...
Aug 25, 2019 by Anish
Zomato - Some items are missing Open
I ordered pizza,burger,french fries and a Coke from wings n pizza shop in zomato .but I received only burger and pizza and I didn't received my French fries and coke worth RS **.i complained in customer service but their are not responding...
Aug 25, 2019 by Krishna sai
Swiggy - Poor quality food delivered with spillage Closed
I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...
Aug 24, 2019 by Sriram Kuravi
Swiggy - Food not delivered and refund not given Closed
I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...
Aug 24, 2019 by Simha Srivatsa
Swiggy - Full refund not received Open
This is about order id: ***********. I cancelled the order because after ordering Swiggy called and told me the food I ordered was not available in the restaurant. The order amount was *** but I received *** as refund. The customer executive sa...
Aug 24, 2019 by Akash Dutta
Zomato - Payment deducted order cancelled and didn't refund the amount Open
First, the amount was deducted from my account and then they cancelled the order without even knowing me. When I asked for refund they denied. ...
Aug 24, 2019 by Mohit sharma
Swiggy - Order not delivered Closed
Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...
Aug 24, 2019 by MD mahmood
Dominos Pizza - Late delivery refund Open
This is regarding the refund claim for the delayed order (Order no. *** placed on **th July ****). I have already raised this concern with dominos customer support on the **th July itself (Concern ref no ********). After that, they (Dominos) su...
Aug 22, 2019 by Atul Kulal
Zomato - Wrong inouts provided and no refund is processed Open
I have ordered food and mistakenly I have ordered it on a wrong address. The person that the zomato has allocated for the delivery of the same refused to deliver it at the correct address. It was just * to * passed from the time at which I have...
Aug 22, 2019 by Navdish Arora
Zomato - Wrong food item delivered Open
This is to inform you that I had placed an order with order no. ********** and made the payment using paytm. In return, I have received an incorrect order. ...
Aug 20, 2019 by Priyam Misra
Zomato - Zomato refused refund after assuring 4 times Closed
I had ordered food from Barbecue Nation Durgapur on **st July and fully paid online. The food was not delivered as I failed to respond to their calls. They charged me cancellation charges which are illogically defined in their policies as same ...
Aug 13, 2019 by K s sanil
Swiggy - Refund not given Open
I ordered food from swiggy on ** July ****. The money got debited from source account but the transaction got failed. I have contacted the swiggy chat team regarding the issue and they didn't help me resolve the issue. I am attaching concerned ...
Aug 12, 2019 by Raj Kumar
Swiggy - Food not delivered even after 3.5 hours Open
I've ordered from swiggy at *.** pm with the promise that my order will be delivered shortly, at *.**pm I raise my issue about my order being delayed and they said that they have assigned a delivery executive, at *.**pm, I again contacted them ...
Aug 10, 2019 by Sharad Prakash Barnwal
Swiggy - Refund not received Open
I cancelled my * order by delay in delivery from swiggy by customer care after that my refund is not credited my account till now (*weeks). I have done many mails, chats and call just wastage of time no response in there just told me waiting an...
Aug 07, 2019 by Chitrakant
Zomato - Deliver boy behaviour was not good Open
I ordered the food. But while I received the call from the delivery boy he asked that location is mentioned wrong. However not for * time often I order the item for the same address & same location. Then I request to him that please move toward...
Aug 04, 2019 by Jagannath
Swiggy - Not refund Open
My order canceled by company and not refund my lose amount ...
Jul 30, 2019 by Aashu yadav
Ubereats - Charged for food not delivered Open
Unethical business practices coupled with the most pathetic customer support among delivery options in India. They only give template responses on social media and respond like mindless robots over chat/phone. I placed an order on July **th ...
Jul 28, 2019 by Akash selvaraj
Uber Eats - Order not delivered nor refund money Open
There is no clear customer support resolution. I got to know that there is no transparency, no support available to resolve a query. Disappointed well, it is self-explanatory. I ordered something which never came and my money has deducted no re...
Jul 21, 2019 by Chinmay e
Swiggy - Refund not received Closed
Swiggy has not ensured that I have received a refund despite repeated efforts to obtain the same. Please do the needful....
Jul 18, 2019 by Gayathri.S
Swiggy - Regarding refund problem Open
I have ordered ** Aussie barbecue veg pizza from swiggy on **nd July ****. Order no is (order #***********) and (order #***********). Now dominos reversed that payment on the same day but from the swiggy side, they are showing that payment is...
Jul 18, 2019 by SHEETAL MATHUR
Swiggy - My money not refunded Open
On July *st ** pm I ordered. Even after * hr, the delivery boy didn't come. When I called him he says cancel your order? Is that the way he says? When I call him back after some time he switches off the phone, then I contacted swiggy care they ...
Jul 18, 2019 by Avinash
Zomato - Finds debited but no order confirmed Open
I placed an order on July **th through zomato app with V* midnight dhabaha. First initial order no: ********** has processed the payment from bank account but received a confirmation due to payment failure order cancelled. Immediately placed a ...
Jul 17, 2019 by Neelima S
Swiggy - Refund not given Open
I tried to order some items from Swiggy on * July **** worth ₹ *** for an address in Bangalore, but unfortunately, my transaction through debit card failed and order was not accepted but the amount of *** was debited from my account. I contac...
Jul 17, 2019 by PRITAM ROY
Swiggy - Order not received and they took around 2 hours to tell they can not deliver the order Open
I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to c...
Jul 16, 2019 by Sharath D L
Swiggy - Refund not given Open
I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the sa...
Jul 14, 2019 by Tarun Srivastava
Swiggy - Not received my refund Open
We have ordered from swiggy. Without informing they have cancelled my order and till now I didn't receive any refund from swiggy. My order date was June ** and order ID ************....
Jul 13, 2019 by Ramprasad Av
Uber Eats India - Regarding the refund in my master card Open
My order at uber eats got cancelled and my amount was supposed to be refunded in my bank account but suddenly the company say that due to some error on their side they will credit the amount in form of Uber credits and not money. This is highly...
Jul 12, 2019 by SAHIL
Zomato - Zomato charged full amount as penalty for cancelling order Open
Order Number: ********** I ordered food on * July **** from registered no. After placing the order I realised that I had placed the wrong order. I tried to connect customer care but no one replied. I called the restaurant and asked him if th...
Jul 10, 2019 by Aman Singh
Dominos Pizza - Dominos money refund issue after order cancellation Open
I have ordered Pizza through Dominos mobile website on **th June ****. The order was placed and I made a payment through credit card. Since the delivery took more than ** mins I called the customer care to inquire about the order. The customer ...
Jul 10, 2019 by Ashwin Balaji
Zomato - Item missing refused to refund/replacement Closed
On *th July I have placed an order from zomato * boneless chicken biryani with extra raita and mushroom masala. But I have received only biriyani rice and extra raita was missing. Regarding this I contacted zomato they refused for replacement/r...
Jul 10, 2019 by Suman v
Swiggy - Delivered uncooked food and refusing for refund Closed
I have ordered * mixed veg kurma and * sets of pulka at the homely restaurant. But I have received uncooked food which is uneatable. Regarding this I have contacted swiggy they just apologized and refused for replacement/refund. Order id ******...
Jul 08, 2019 by Suman v
Zomato - Order placed not delivers in 2 hours Open
Order no. ********** This is to bring to your notice that I am not at all happy with the kind of service I received with the order I placed. I had to wait for almost * hours for an order to be delivered. And to the ice cream was melted. Rider ...
Jul 07, 2019 by Gagandeep Singh
Swiggy - Swiggy cancelled my order not refunding the money Open
I have ordered with swiggy no. *********** on ** Jun **. They cancelled stating that order with dominos is having some problem. My balance of Rs *** was deducted. Which they told will be refunded in *-* days. It’s ** days passed now, no refun...
Jul 06, 2019 by Kshama gupta
Zomato - Package not delivered Open
The delivery person came and given * missed call for ** seconds of each and then cancelled the order within two minutes. As per their policy they will call the customer * times if not answered they will cancel the order and the money will be de...
Jul 04, 2019 by Santhanamariappan
Swiggy - Partial refund for stale food Open
I have ordered food from Swiggy today. The food was stale and was not for consumption. I have raised the concern and was offered ** rupees which were the packing charge. The phone support was not available. Order id is ***********....
Jul 02, 2019 by Harish S
Zomato - Eggetarian food delivered while Zomato App was showing it as 100% Veg Open
On ** June ****, I have ordered french toast in Jabalpur using Zomato app. The app was showing french toast as ***% veg marked with greens symbol on app. However, after receiving & having a small bite of the same. We realised that it is made up...
Jun 30, 2019 by Ankit Vajpai
Swiggy - Damaged item delivered no refund offered Open
Placed an order with Swiggy on **/**/** at *.** pm. That was spoiled on the way to delivery. So a replacement order was generated at *.** pm which was delivered at **.** pm. But the replacement order was not consumable. The product was either d...
Jun 27, 2019 by Kirti Motilal Shah
Zomato - Money not refunded Open
I ordered some food with Zomato and cancelled it in a second because I forgot to add chapati in it but they didn't refund the money. They are making fool of us. They are even not explaining that for what they deducted the money because in one s...
Jun 25, 2019 by Purnima
Zomato - Order not delivered nor money refunded Open
Zomato Order no **********. I ordered my food. The order was worth Rs. ***. I called the guy at *:**. According to the map he was standing outside. I said that I am coming outside please wait. When I came back I saw him going on his bike. I eve...
Jun 24, 2019 by AMULYA BINDAL
Zomato - Zomato did not refund rejected prepaid order Open
I ordered from zomato.com on *th June ****. The order number is ********** and order amount is ****.**. I able to track the order and called immediately the Zomato Valet when he nearby my home but I was not able to connect him after multiple at...
Jun 23, 2019 by Sushobhan Sarkar
Swiggy - Refund of failed order is pending Closed
I placed an order through Swiggy on **th May **** of amount Rs.**** and did the payment by net banking but the order got failed. I got mail and message as well stating that they will refund the amount within *-* working days. Today its **th Jun...
Jun 23, 2019 by Pragati Nikam
Swiggy - Refund money not received in bank Open
I cancelled order on swiggy on * June and they told me that I will get a refund within *-* business days and it's been ** days and they haven't given my refund yet. I have already called them so many times and they say that contact us through t...
Jun 22, 2019 by Harsh Kumar
Zomato - Code CRICKET applied but the prediction chart is not visible to me Open
Code CRICKET applied but the prediction chart is not visible to me. While I will get ***% cash back from it. From the last * days, they are just writing it that will sort this issue but now no one is reverting back. Now last * times I have used...
Jun 19, 2019 by Rahul Sharma
Swiggy - Payment not refunded by swiggy Open
I had made online order on **-**-**** through swiggy food app and made payment of Rs.***/- through my debit card but the order was not confirmed by swiggy. After one I had made conversation with swiggy customer care executive and swiggy assured...
Jun 17, 2019 by P. C. Joshi
Uber Eats India - Uber Eats has refused to refund money for damaged order Open
Uber Eats team has refused to refund the amount for Rs **.** paid against Order #***** on the pretext that my account has been flagged on account of high credit given. I am not able to understand why the company fails to understand that if bad ...
Jun 16, 2019 by Yetan Kalra
Swiggy - Food not delivered and disrespectful and insulting behaviour of the swiggy customer service Open
I am just pissed off and aggravated by Swiggy again. This is the second time I am experiencing issues with them. I thank you Voxya for helping me last time with my issue. I placed an order of *** from Swiggy and I got a call saying some unkno...
Jun 16, 2019 by Amit Kumar Vajpayee
Swiggy - Refund against failed transaction Open
I had not received a refund against failed transactions even after * business days as promised by the swiggy team. Order no: ORDER #*********** Rs. ***, ********** Rs. *** & Rs. *** (no ref number). ...
Jun 13, 2019 by Santhosh
Swiggy - Order not placed but money deducted and not refunded Open
I have ordered gulab jamun ice cream from nic ice cream shop Vashi on *rd June at around *.**/ ** pm. When I tried paying the amount I got no confirmation of placing order and item was reflecting in my cart only but the amount of Rs. *** was de...
Jun 13, 2019 by Deepa K
Zomato - Zomato gave wrong food and harass me mentally and physically for last two days Open
I ordered two food on **th June ****. But I received item missing with the food product. Zomato told me to refund Rs *** but since then they told me every day that "at days end you will get your money". They told me two times means for two days...
Jun 13, 2019 by Arthita Batabyal
Swiggy And Hitech Bawarchi Gachibowli - Food delivered by Swiggy is stale food and half eaten Open
I ordered Chicken Biryani on **th June **** at **:** pm from swiggy from hotel Hitech-Bawarchi which is located in gachibowli Hyderabad. Order id: ***********. I got stale chicken piece half eaten and when I complained to them about this in twi...
Jun 10, 2019 by Ashish Kumar
Zomato - I have received defective order Open
Tomorrow evening I have ordered a cake from Zomato shop name fresh N fresh bakers Jabalpur shop address is *** normal school road Tularam chowk Ganjipura Jabalpur and my order no is **********. I received a defective cake. It was not in good co...
Jun 05, 2019 by Ashish parashar
Swiggy - Ordered veg food but non veg delivered Open
I ordered veg food from hotel Malabar (address: Opposite N.S.G. Crown Building, Paunjae Mata Temple, N.S.G. Chowk, Narhe-Wadgaon Road, Narhe, Pune) but I received pieces of chicken mixed in the food as I am a vegetarian. It was a disgusting exa...
Jun 04, 2019 by Rohit shete
Uber Eats India - Payment not refund Open
RS. *** worth I ordered by used my card payment but payment error is coming in the uber app and again I tried card payment option for the same order it’s failed again but within * min I got message amount debited twice so order the same food ...
Jun 02, 2019 by Abdul
Swiggy - Delivered Stale food and not providing any refund Closed
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
Zomato - Refund service solution Open
I ordered ice cream for my wife. I set my address. After ** minutes they call me and said I given the wrong address and cancelled my order and my amount use in penalty. I share a screenshot and chat with support team first they said amount to r...
May 31, 2019 by Sameer jain
Big Basket - Refund not made Open
DX-BHFVO-********-****** is a prepaid order on the big basket. Products delivered were tampered and I had returned them back. I have been chasing a big basket for the last four days for a refund. Pathetic service mails to CEO elicit no response...
May 30, 2019 by Nagarajan Srinivasan
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde
Swiggy - Refund not provided Open
There was packaging default in two of my order of amount Rs ** and Rs **. I complain about it on Swiggy and they got ready to refund the amount by saying that it will be provided to you within * working days. But it has been over * month and st...
May 23, 2019 by Vaibhav Mishra
Swiggy - Refund not yet processed after 12 days Closed
It has been ** days no response from Swiggy side. If I ask about a refund they close the conversation in chat and I can't contact the call centre....
May 23, 2019 by JOGESVAR JAYANTH M R
Zomato - Zomato couldn’t refund my money Closed
My order got cancelled cause the delivery guy couldn’t reach me. Now I want my money back. Kindly please do something....
May 22, 2019 by Farzeen khan
Swiggy - I had received just inedible quantity of food with human hair floating in it Open
I had placed an order for butter chicken costing Rs. *** and above that **% discount was given. But when I opened the foil I was in miserable shock to see it's a packet of oil with few shredded pieces of chicken and human hair floating all over...
May 21, 2019 by Madhuchhanda
Zomato - Pizza not delivered Open
On ** Sept I ordered pizza. The order was cancelled by the store after * hours. After * enquire calls. The guy said we couldn’t deliver your order. We will refund your money in *-* days. It’s been months I haven’t received anything. After...
May 21, 2019 by Akash Shindhe
Zomato - Refund get refused Open
Food not delivered. The restaurant said they will refund the amount. But refused by Zomato executive....
May 20, 2019 by Amit Singh
Swiggy - Refund not yet processed Closed
Customer support is very rude in swiggy. Agents are not at all caring about the customer. I have ordered from swiggy and the ordered got cancelled from the delivery boy. No one called us about it but swiggy is claiming that they tried to call w...
May 19, 2019 by Mahesh Muniganti
zomato food app - Refund transaction amount & changes company policy Open
I have a request to you that the amount is Rs.*** / - from order to Sitaram Dhaba **th April *:** pm #*********. I have had a very bad experience with a company delivering a food named Mayoter Place with the company Zomato. Who sent me to his c...
May 19, 2019 by SUDHIR DILIPBHAI RAVAL
Zomato - Order food from zomato not received Closed
Order Food from Zomato not received. Complain not taken. No one is taking complain. Money refunded but feeling harass. ...
May 19, 2019 by Peeyush kumar
Zomato - Food is not deliver to right place Closed
I ordered food through Zomato. Shortly after placing the order I got a call from the delivery boy and he said he don't know the location then I confirmed the address. After that, he calls me again and he said he follows the Zomoto navigation an...
May 18, 2019 by Rishikesh Yadav
Swiggy - Missed my items in my order gave a coupon which is in return my money Open
Order food of quantity * in swiggy pop out, received only *. I did a chat they said we apologise and give you a coupon of *** once accepted it tells can't apply for pop out. *) They wasted my time. *) Didn't return my original amount and in r...
May 18, 2019 by John chandra Teja
Zomato - Order cancelled by zomato and not refund amount Open
I have ordered yesterday evening. After the order, I have received a call from Zomato executive and they tell me your address is wrong and your order will not be delivered. After call discussion I try to call delivery boy he also told me the sa...
May 18, 2019 by Muneesh
zomato food app - Order not delivered nor did I receive a refund Open
After * hours of ordering food in Zomato, I did not receive the order. The customer service is not responding and this is not the first time it is happening. They are not even processing the refund. ...
May 18, 2019 by Samarjit Singh
Zomato - Order get rejected Open
I would request to you please cross check all the details which are related with my order. I mentioned all the suitable details and mentioned the number but delivery boy is not aware of that. Could you please tell me the reason behind that why ...
May 18, 2019 by Bryan
Zomato Media Pvt Ltd - No response from support team Open
The number of events Zomato support was beyond inadequate: * The duration in which these occurrences happened: * months. Cause: No response/ very late response from the Zomato support team. Zomato has more than elaborated on the fact that t...
May 18, 2019 by Aadya Saxena
Swiggy - Refund not received Closed
I ordered pastry from swiggy on dated * May but my order not delivered. For that, I had complained but did not get my refund. ...
May 16, 2019 by Avinash kumar
Swiggy - Refund not credited Open
It's been more than ** days since my payment for two orders got failed. This worst app is not taking any actions regarding my issue. Please help....
May 15, 2019 by Shruti Mishra
Swiggy - Money deducted from account but not refunded back Closed
Money deducted from the account but not refunded back. Please do the needful....
May 14, 2019 by Tejaswini
Zomato - Amount not refunded Closed
I order doughnuts from Mad over Donuts through Zomato. But cancelled the order as when we proceeded for payment the amount increased and I was debited more from my paytm account. As per the cancellation policy of Zomato, I understand that the o...
May 14, 2019 by Sunil Bakshi
Swiggy - Food not delivered Closed
I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is...
May 13, 2019 by Niraj sharma
Zomato - Food not delivered Open
At *:** pm on election day in Delhi I placed an order. It said that the order will be delivered in max ** mins. After *hr the status was "Restaurant is yet to confirm". I raised the issue with Zomato but no one responded. The order was importan...
May 13, 2019 by Aditya Sharma
Nsds Virunthombal - Cheated by money Open
It is a small hotel which supplies food * times a day. He received money from me for one month with food * times a day. He didn't deliver food for more than ** days in that month. But he not yet to refund that amount to me. It happened in Nov *...
May 13, 2019 by Sundaresh Babu
Zomato - Amount not refunded Open
I placed the order on *th May at *.** pm through UPI. The debited amount is Rs ***.*. The order was rejected by the restaurant and the refund status is "we could not deliver this order, as you were unavailable to collect the food at the mention...
May 13, 2019 by Thamaraikannan
Swiggy - Amount not refunded Closed
My * of the orders got cancelled for different reasons from April **th to till date. For none of it, I have received the refund. But got the SMS saying the amount is refunded but I can't see it hitting my account or Amazon pay. I am trying to c...
May 12, 2019 by Shidtharth Karunamoorthy
Swiggy - Order not delivered Open
Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered....
May 11, 2019 by Sukhendu Reddy
Swiggy - Food not delivered Closed
Dinner not received. After * hr they refused to deliver orders. I am very disappointed. Don't go with swiggy....
May 11, 2019 by Rajeshkannan sunderarajan
Zomato - Not delivering food by delivery person Closed
I placed an order through Zomato and also my order is prepared by the restaurant. In my Zomato account, it shows that the delivery person will pick up the order and delivered to you. After *.** hours I called the restaurant and he says the orde...
May 09, 2019 by Satyajit uday Patil
Zomato dominos - Twice deducted money for same order Open
I had made the payment twice for the same delivery for dominos pizza order no. #********** on */*/** at *.** pm. First I made the payment from my Paytm wallet but no invoice message was received and again at the time of delivery the delivery bo...
May 09, 2019 by Shilpa dash
Punjabi dhaba - Wrong order received Closed
I have ordered palak paneer but I received chana paneer instead of palak paneer. I feel insulted as my friends were there and the owner cuts the call while I was complaining about the same. His behaviour was very irritating. ...
May 08, 2019 by Dhirgha Gupta
Swiggy - Money not refunded Open
I placed an order in swiggy on ** April *:** pm but my order not placed and money deducted. Then I chat with swiggy customer executive and they told me my money will return in *-* days. But now it's ** days passed and at a time executive say gi...
May 08, 2019 by Swapnendra singh
Zomato - Charged for the food but not received food nor refund Open
I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all...
May 08, 2019 by Shashank
Zomato - Refund denied and food not delivered Open
Order No: #********** Order Date : **th Apr'**, **.**pm Amount: Rs ***/- Experienced a harrowing situation with Zomato on **th Apr'** (Mon). I have faced issues earlier regarding refund, late deliveries etc but Zomato had treated the situat...
May 07, 2019 by Anwesha Bose
Swiggy - Does not refund for missing items Closed
Swiggy does not refund when an item ordered is missed. Regardless of the item or time either they will say they would deliver once again which is waste. They will never care and will not refund....
May 07, 2019 by Mani
Uber Eats India - Issue in the refund Open
I placed an order on *th May **** to Naturals seafood for * ice creams. I made the payment through card but the order was cancelled by restaurant saying unable to serve this time. I placed the order again and I was charged cancellation fees. I ...
May 06, 2019 by Neha Yadav
Big Basket - Not delivered my order and didn’t refund the money Open
I have booked a few items to be delivered and paid through my wallet credits. I paid around *** and also purchased a membership plan of ***. But they just mailed me that they have deactivated my account as I have * different accounts of the big...
May 06, 2019 by Victor Selva
Swiggy - Package got spillage Open
Ordered a birthday cake from Swiggy being a super member. But received spillage package and icing on the cake was spoiled completely....
May 05, 2019 by Rajesh Mehrotra
Zomato - Food not delivered and refund was not given Open
I had placed an order in two different restaurants on **th of April which didn’t get delivered at all. I messaged the customer care and they don’t respond to the messages at all. I haven’t got any refund for the money that I have paid for...
May 05, 2019 by Arun Iyer
Swiggy - Refund not done for order which were cancelled Open
I had ordered food from swiggy on **th April ****. The order got cancelled by swiggy and received a message saying refund will be done in *-* days. But after * weeks still no refund from the swiggy side. After many follow up with the swiggy cus...
May 05, 2019 by Ranganath Pednekar
Swiggy - Food delivered had missing items Closed
I ordered a veg greek salad from swiggy and it had missing items. When I asked for replacement they denied the same. After escalating it they are saying to get back to me on call and I never received a call. Now on escalating it again after * d...
May 05, 2019 by Aman Gupta
Big Basket - Wrong order received Open
Ordered red bananas but received green bananas painted in hazardous chemical painted in red. Kids and women are eating artificial coloured fruits. Please never order from the apps who cannot control quality. Pathetic big basket playing with the...
May 05, 2019 by Keshava kumar gugamsetty
Swiggy - Received wrong order Open
Ordered for boneless biryani, but I received biryani with bones. Please do the needful....
May 03, 2019 by Naveen Guntaka
Zomato - Refund not done Closed
Zomato was supposed to refund a certain amount which they haven't done. I have constantly been in touch with my bank and they are unable to close on this since they haven't received the credit from Zomato. There's no way to contact them either ...
May 03, 2019 by Ashika
Zomato - Refund for cancelled order Closed
I ordered food from Zomato but the order was cancelled from their end and didn't receive any call from the delivery boy as well. I already paid the amount through the debit card. They have not refunded my money. I order food on **th April and s...
May 02, 2019 by Ankit Arora
Zomato - Not refunding money back Open
I have ordered some food from a restaurant through Zomato. Because of the restaurant mistake, they mixed up the order and gave the wrong order. When I contacted the restaurant they agreed to refund but refund needs to be processed through Zomat...
May 01, 2019 by Mayank gupta
Zomato - Not refunding my money Closed
I ordered the food and paid online. Then immediately I cancelled my order so that I can order from some other restaurant of my choice which was available. They cancelled my order but are not refunding my amount. I wrote this problem in chat sup...
May 01, 2019 by RACHITA JAIN
Zomato - Money not refunded Open
I ordered food from Zomato but their deliveryman not delivered food to me. I already paid the amount through the debit card. They are not refunded my money. I order food on **nd April and still, my amount is not refunded....
May 01, 2019 by Vijay Kumar
Swiggy - Refund is not given to my account Closed
I have cancelled my order. They told to give my money back in my account in *-* working days. Those days are over but the money is still not received. Please do the needful....
Apr 30, 2019 by Ashutosh tiwari
Zomato - Refund not received Closed
I order food from Zomato, but their deliveryman not delivered food to me. I already paid the amount through Paytm. They are not refunded my money to date....
Apr 30, 2019 by Sanjay
Swiggy - Refund not done Open
I ordered food using UPI by Swiggy and it didn't come and refund didn't come. Please do the needful. ...
Apr 30, 2019 by Kunaal Hemnani
Swiggy - Delay in refund Closed
My Order was cancelled by Swiggy on **th April. No reason for cancellation given by Swiggy team. Amount got debited. I got a message that within *-* days refund will be processed. Until now I have not received the refund. I am still chasing the...
Apr 30, 2019 by Ravi kumar jangam
Swiggy - Non delivery of order Open
I have ordered food today (**-Apr-****) at *.** pm. Order No-***********, but order yet not received till *:** pm. After calling multiple times customer care team not even given proper information. Swiggy assigned almost * delivery boys to but ...
Apr 29, 2019 by Gajapati Rao
Swiggy - Cheating done with me Closed
Order number ***********. We ordered veg thali but totally I received differently. They cheating in photo veg biriyani and sites and sweets but I received only sambhar rice and french fries. Who give sambhar rice french fries? Also, where are s...
Apr 27, 2019 by Lourdu Vinoth
Zomato - Not received refund Closed
I did not get what I ordered. Now I have not received my refund too. Please do the needful....
Apr 27, 2019 by Saurabh Khanna
Zomato - Package not delivered Closed
Ordered food at *:** am on dated **/**/** from casa curry. Payment has been deducted from my PayTm wallet. But casa curry and Zomato is not ready to reply and delivery not received. Yesterday also Zomato has cancelled my order without any noti...
Apr 26, 2019 by Manish Kukreja
FreshMenu - No food and no refund waiting for a month Closed
Tried to place an order. They just took the money on *th April but no order placed. I have paid * times for my order via Google pay. I have paid ***.** multiplied by *. I still have no confirmation. Their system is cheating customers for their ...
Apr 25, 2019 by Mahesh Ramakrishna
Ubereats - Accepted order and then cancelled it Closed
I placed the order in Ubereats for which amount was deducted from my account. I received message and mail related to it. The app was showing order accepted page with the time required to deliver but didn't receive mail or message. After a few m...
Apr 25, 2019 by P.S.Nitin
Swiggy - Security concern from restaurant owner Open
On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of t...
Apr 24, 2019 by Sandeep Nair
Swiggy - Food delivered very late along with uneatable condition Open
I ordered food on swiggy from restaurant Krishna veg, Pradhikaran, Pune. I ordered it at *:** pm and estimated waiting time was of ** mins but I received the package by **:** pm. To add to this problem the food I received was cold due to which ...
Apr 24, 2019 by Sahil agarwal
Swiggy - Didn't refund amount for bad quality food Open
I complain about bad quality food too much time. This is too many times they didn't give me compensation or refund for any kind of bad quality food. So I request you grant me the amount for my all bad quality food. After having food just we wer...
Apr 23, 2019 by Nahida
Zomato - Bad food delivered and threatened of legal action Open
I ordered * pizzas at *.** pm on April **. At about *.** I received those pizzas which were badly damaged and sticking to the top of the pizza box. When I informed through support, the guy named Saurabh straight forward said that he can't do an...
Apr 23, 2019 by Nikhil Yadav
Zomato - For missing items in the package Open
I ordered food from the Zomato. But I received some items missed from my package. When I asked for the refund. They refused and I didn't get my money back from Zomato....
Apr 23, 2019 by Harsh
Swiggy - Delivered stale food Open
I have been sent stale food from Juno's Pizza in Thane through swiggy. I had ordered a Mexican pizza during their happy hours. I was feeling very hungry and fatigued. When I received the pizza I smelled it and it was very bad, and it tasted sou...
Apr 22, 2019 by Viraj Pawar
Zomato - Bad service provided Closed
This is regarding an order that I placed with Zomato through Zomato app today at *:** pm order ID: *********. I received first call from the delivery guy at *:** pm and last call at *:** pm after which he cancelled the order since I was not abl...
Apr 21, 2019 by Pawandeep
Swiggy - Worst quality food received Open
The swiggy charged ** Rs for packaging but when I received the order then it was in bad condition. The veg was mixed with dal and roti was burned and uncooked and it was not with butter. Everything in this order was in bad condition and when I ...
Apr 21, 2019 by Shubham Panwar
Swiggy - Didn't refund the money for service unused Open
Didn't refund the money for service unused and not helping to update number. No information has been given before changing the number....
Apr 21, 2019 by Bhakkia Lakshmi
Swiggy - Denied for the full refund Open
I ordered from Swiggy prepaid order no. *********** Crispy Veg Supreme Combo X * in no of Rs. ***. (Reg. Fries & a Large Pepsi Can Crispy Veg Supreme Combo) Ordered delivered * no. or Pepsi can only worth Rs.*** only. Rs. *** order loss and ti...
Apr 20, 2019 by Rajbir
Swiggy - Uncooked food received Open
The order received was completely uncooked. The agent from swiggy said since we have already multiple times compensated you so this time we cannot give and also it's not swiggy responsibility. The issue is a customer cannot take guarantee of fo...
Apr 20, 2019 by Surbhi
Zomato - Worst quality food delivered Closed
I received very bad quality food. I asked about it in customer support. They didn't even give a proper reply. Please do the needful....
Apr 20, 2019 by Akhil yerubandi
Uber Eats India - Cancelled my order from their end and not refunding money Open
I ordered from uber eats worth Rs **.** and did online payment for the same. After some time I got a notification that my order has been cancelled. I called the support team to resolve the issue. They refused to refund my money saying that orde...
Apr 20, 2019 by Murtaza Arenpurwala
Swiggy - Order got cancelled Closed
Swiggy order no. ***********. The first swiggy confirmed my order then it also showing an order picked up after ** minutes. I received a call from swiggy that order got cancelled what kind of unprofessional behaviour is that and this is not the...
Apr 20, 2019 by Rajat agrawal
Swiggy - Item missing and delivered wrong item Open
I had ordered a pizza and Pepsi on swiggy. I have not received Pepsi. The pizza delivered was not the one which I ordered. I asked for help and those people don't even care about it. They are telling that they are sorry and they can't refund my...
Apr 20, 2019 by Manoj gowda
Swiggy - No complete refund of money Open
I have given the order in swiggy and paid Rs. ***. I got a call from them after *:** hour from the delivery for address confirmation who don't know how to speak in Hindi or English. After that got another call from a swiggy representative who i...
Apr 20, 2019 by Sivaramakrishna
Pizza Hut - Pizza not delivered Open
I have ordered pizza yesterday at *.** pm. Till now I have not got my pizza. When called customer care they said we will arrange the callback. I got the call from the store saying that due to rain its got delay. I got * times messages stating t...
Apr 19, 2019 by Manoj Kumar S
Swiggy - Money not refunded Open
I have ordered food online with swiggy. I made the payment through online transaction. The restaurant failed to deliver it & they cancelled the order. I requested to refund the money they said the money will automatically credit to the account ...
Apr 19, 2019 by Jayanth
Swiggy - Wrong food received Closed
This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...
Apr 19, 2019 by Divya
Zomato - Order not delivered and company refused to give refund Open
I ordered a cake from Zomato with the order ID **********. When the order was out for delivery I got a text stating delivery guy is not able to contact you please contact the delivery boy. After that, I tried calling the delivery guy but he was...
Apr 19, 2019 by Nidhi Pattani
Zomato Media Pvt Ltd - Order cancelled by the restaurant and refund not given Open
I am not getting refund also so that I can order back. This is also my wasting of time and opportunity of ordering from restaurants which are being close as time passes. Because of your irresponsible management, I am not able to order my food. ...
Apr 19, 2019 by Aasif
Swiggy - Refund not credited Open
I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about * hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...
Apr 18, 2019 by Suman Patra
Swiggy - Refund not received Open
I had placed an order with Swiggy on *th April of *** Rs and I cancelled the transaction. It has been more than ** days now and I have not received the refund. When I contacted the ICICI bank, they said get an email confirmation from Swiggy tha...
Apr 18, 2019 by Rajesh Lakumarapu
Swiggy - Package not delivered Closed
Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said w...
Apr 18, 2019 by Soudipto Bose
Zomato - Refund not received Closed
Zomato cheated me with my order which was placed mistakenly, for this I immediately contacted the delivery boy and Zomato Chat support to cancel the order or to refund my money but the Zomato refused to do so. The worst part is they cancelled m...
Apr 17, 2019 by JASNEET SINGH
Swiggy - Food not delivered Closed
I placed an order with Swiggy in Hyderabad around *:** pm, Order #***********. The restaurant accepted the order but about ** mins later, I received a call from one of Swiggy's delivery executives saying that the concerned restaurant is over-fl...
Apr 17, 2019 by Tanya
Zomato - Regarding the refund Open
I have book food through Zomato on **.**.****. After booking same time cancel my order by mistake and the Zomato is taken ***% penalty of my food. Then I send mail to customer care. He told me our agent went to your location for delivery at tha...
Apr 17, 2019 by SYED MOHSIN HAIDER
Swiggy - Incomplete order delivered against full payment Open
I ordered butter soya chap gravy, butter paneer gravy, butter soya chaap masala worth Rs. *** from Sharma Paneer Tikka, Bathinda. An item(butter soya chaap masala) was missing worth Rs.***. I immediately reported the problem to the restaurant a...
Apr 13, 2019 by Gursimran Singh
Swiggy - Refund amount not credited to my account Open
On *th I order for an amount of Rs. ****/. The amount deducted but the payment not done. I called the customer care they assured of refund within *-* days. Till date, no refund done yesterday messaged two of their customer executive. Ms Charula...
Apr 13, 2019 by Uma Shanmugam
Swiggy - Food not delivered and order got cancelled Closed
I have ordered food from swiggy on **-**-****. After some time I reached the delivery guy and he informed that he called me several times but I didn't pick up my call. I haven't received any call at all. I have called him again and went to pick...
Apr 12, 2019 by Raghavender
Pizza Hut - Failed to deliver food and refused to refund the money Closed
Pizza hut failed to deliver and refused to refund the money even after so many reminders. Given below the order details : Order Number: ******* Order Time Saturday, ** March **** **:**:** ...
Apr 11, 2019 by Mahesh
Swiggy - Company refused for refund Open
A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...
Apr 11, 2019 by Kanishk Rathi
Swiggy - Refund not received after 15 days Open
I have ordered some food from swiggy on **th March, *.**. App says the order will be delivered within approx ** mins and then says the restaurant has accepted the order and preparing food. Then one delivery guy was assigned but he was too far f...
Apr 11, 2019 by Milind Bharambe
Swiggy - Food was bad Closed
I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...
Apr 11, 2019 by Akash Sharma
Swiggy - Issues in refund Open
I ordered food from bake factory via swiggy and it was undercooked and when I asked for refund swiggy denied it saying their policy does not cover it....
Apr 10, 2019 by Sandeep Chitturi
Swiggy - No refund on food order Open
This is related to poor and bad service of Swiggy for the order no ***********. I had the following issue with the order. *. The order got delivered in almost *hrs after several follow-ups (Where is the timely delivery policy of swiggy?) *....
Apr 10, 2019 by Vikash
Swiggy - Money not refunded Open
My food order was delivered on **th March and swiggy informed me they can't deliver food after * hour. They denied to refund and gave me false information that refund was done and check with the bank. It's been * weeks. ...
Apr 10, 2019 by Pratap shetty
Dominos Pizza - Late delivery and outlet person is abusive Open
I ordered pizza in the scheme on **rd March. Within ** minutes I received notification that the pizza has been delivered but I didn't receive. So I called the outlet. They are abusive. Without listening they are saying refund chahie na mil jaeg...
Apr 05, 2019 by Richa aggarwal
Swiggy - Different food delivered and disrespectful behavior Awaiting Details
First thing provides the wrong food. Received burnt tandoor roti instead of tawa butter roti. The second thing the person is very disrespectful. When I was telling concern he closed the conversation in between....
Mar 29, 2019 by Richa aggarwal
Swiggy - Food sent was not sealed Open
The food sent was not sealed and packing was not good in spite of charging for packing. The papad sent was broken and sweet sent was received smashed with little gravy spilt. I had to throw the order and wait for customer care to end up with no...
Mar 22, 2019 by Josley jafran vas
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