How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Swiggy Bundl Technologies Pvt Ltd - Charged GST and not provided GSTIN number by swiggy Closed
I have ordered food from swiggy they charged me CGST and SGST and when i receive invoice i checked there was no GSTIN number mentioned i contacted they told me they cannot provide ...
Oct 07, 2023 by Swaroop Ghude
La Pinos Pizza - Fraudulently charged delivery charges Open
La Pino's, Gaurakshini Sasaram. I ordered a paneer butter masala personal gaint slice pizza (**.* cm) online from la Pino's website in which it was shown that I won't be charged any delivery charges. But when the delivery guy approached me wi...
Jul 01, 2023 by Ankit
KFC - GURUGRAM DLF CYBER PARK - Refund not credited Closed
On December * / **** at *.** pm (time) i ordered food from kfc- gurugram dlf cyber park. And i did my payment but it showing processing. i wait for ** - ** minutes but it showing processing. And i re order my food and i make a new payment it go...
Dec 10, 2022 by AKHIL XAVIER.P
Zomato - Order not delivered but charged saying it is delivered Open
I have placed an order in Zomato in the evening on **/**/**** and the order got canceled by the restaurent as they were facing some issues in the kitchen. They have messaged me also When I tried to get in contact with zomato for a refund they h...
Apr 04, 2022 by Malluri raviteja
Swiggy - Charged more than MRP Closed
I booked an order in INSTAMART (SWIGGY) on */**/****. It has been charged *** rupees, though the MRP is *** rupees only....
Dec 04, 2021 by MURALI KRISHNA
Zomato The good bowl restaurant - Recieved nonveg pieces in veg panner biryani Closed
Received incorrect order. I.e received pieces of nonveg in veg (panner biryani).Twice I received non-veg pieces in veg food , where I lost my amount and food which I can't have it . I contacted Zomato in all possible ways , I didn't get proper...
Mar 23, 2021 by Madhu
Swiggy - Wrongfully charged for something I didn t even get Closed
Ordered food (** samosa) online.Order id-#***********. Paid via Paytm. Received * pieces from the restaurant. Filed a complaint on swiggy. And the resolution they provide is "We would like to inform you that, after carefully reviewing your iss...
Nov 25, 2020 by Pankit Nandwani
Swiggy - Cancelled order without reasons and charged entire order amount as cancellation fee Open
I had ordered my weekly groceries by * pm. as usual I was waiting for my order to get delivered. It was around * pm that might be last slots of swiggy grocery orders. Swiggy has not only cancelled the order without reasons but made it as non re...
Sep 16, 2020 by Sahana S P
Zomato - Food not delivered but i was charged Open
Dear sir, Due respect i shalu singh is using zomato for years and then has faced small issues regarding delivery and those issues were solved but few months back i raised a issue of my order not being delivered yet i was shown in my app that i...
Aug 25, 2020 by Shalu singh
zomato food app orderid - Package not delivered but charged Closed
On * August I had placed an order for a biryani from Behrouz Biryani -through the Zomato app. There was some problem probably with the delivery van which led to delay .Finally after an hour an a half of waiting , I cancelled the order with beh...
Aug 14, 2020 by Jennifer Juneja
Swiggy - Huge cancellation fee charged Closed
Regarding order #***********, I placed an order for Rs. **** and after two hours of order, order was cancelled and Swiggy charged Rs **** as cancellation fee. They are giving excuse that they tried to call me * times but I did not get any call....
Aug 06, 2020 by Nikhil Raj
Karachi Bakery Private Limited - Charged for carry bag Open
As per rule shop cannot charge for carry bag, but I was charged...
Jan 26, 2020 by Piyush jain
Swiggy - Charged 50 by cancelling the order themselves Closed
I placed an ordered and delivery partner was requested to call me to an alternate number, instead he didn't arrive at my location and he cancelled my order and I've been charged **% of my total fees..The executive says I was not available at my...
Jan 04, 2020 by Roman
Behrouz Biryani - Double amount charged Closed
I order * biryanis from behrouz and paid through Google pay. It says transaction processing but since it did not happen within the required time, behrouz did not confirm the order. I had to order again and pay via cash. The next day my google p...
Jan 01, 2020 by Ishaan Basavaraj
Dominick pizza patialashowing 10 - Double charged for pizza delivery Closed
I ordered * pizza .they show *** RS amount after taxes.but when I pay online they charged RS ***.payment .after * minutes they deducted again of RS ***. Double cheating by zomatto.very fraud company.i will not order in future....
Dec 01, 2019 by Kuldip Singh
Baba resturant phusro - Double amount charged Closed
When I ordered, the charge of meal is **%discount but I paid full amount.i m very disappointed. Your Swiggy order no. #*********** for Rs. *** is expected to arrive in the next ** mins. Track your order here: http://swig.gy/QOI*M*...
Nov 27, 2019 by Pankaj Singh yadav
Zomato - Payment requests from zomato on google pay without even ordering anything Closed
I haven't ordered anything from Zomato since many weeks , still today i received random payment requests from Zomato on my google pay app . The payment request was of Rs *** , it was sent twice. Is it a scam to extract money without orders or...
Nov 27, 2019 by Neha Rani
Swiggy - Money debited twice Closed
I placed an order in swiggy on **th october **** For which I was debited twice. And every time I spoke to the customer support team I wasn t getting a proper resolution they kept saying I ll recieved an email I ll recieved a call from the sup...
Nov 26, 2019 by Sanjana
Dominos Pizza - Charged for a bag with the restaurant's logo Closed
I am not sure of the law, but I am charged extra for a carry bag at Dominos Siliguri, with the brand's logo over it. As said earlier, I am not sure of the law, but I don't think its fair to charge for bags, and also promoting your brand along s...
Nov 25, 2019 by Nishant Jain
Zomato - Money charged and food not delivered order number Open
Order Number: ********** Order : Coconut Cookies and Chocolate Cookies Date of Order : **/**/**** ( *:**pm) Total Amount : Rs.***/- Mode of Payment: UPI Register Mobile Number : ********** , ********** Issue : I Placed a Order from the Zomato ...
Nov 19, 2019 by Govind Kumar Jha
Uber Eats - Charged for cancelled food order Closed
Hi, I placed order in uber eats with order id: ***B* on ** sept ****. I am checking status continously and order also picked. As soon as order picked, suddenly i could see order cancelled. I dont know why its cancelled. I tried a lot call...
Nov 18, 2019 by Anjan Kumar
Zomato - Food not delivered and money charged Open
I had placed an order from zomato. The order was on the way and it got rejected. When I complained zomato because they refused to pay back my money, they said that the restaurant had prepared the meal and they didn't pay me back because I was u...
Oct 31, 2019 by Sneha Bhattacharjee
Zomato - Double charged for food Closed
I first ordered paneer butter masala and lacha parantha and tried paying from PHONEPE, it said - PAYMENT FAILED!! I repaid from paytm and reordered ..now the delivery boy calls and tells me he brought two orders!! Why is Zomato cheating cus...
Oct 16, 2019 by Manpreet K
Swiggy - 200 Rs charged for wrong address Open
Just now order sweets from swiggy.com set location took automatically location and my location is different. I requested swiggy delivery guy to deliver at my place for that I said I will pay extra also. He denied my request after that I got a...
Sep 07, 2019 by JAYARAM K
Swiggy - Prepaid food not delivered and shown as delivered Open
I order on swiggy at *.** pm order no ***********. At **.** I got a call from *********** saying delivery guy met with an accident and they need another ** mins. I tried to reach them after that. I got the call from the same no at **.** saying...
Sep 03, 2019 by Shilpa sharma
Heritage Fresh - Retailer recharged above on MRP Open
I'm purchasing * milk packets Heritage fresh Bill ** on **-**-**. My friend purchasing Heritage fresh milk * packets bill *** on the same day. The different amount charged by the customers. (MRP ** on milk packet) Please verify I want justice....
Sep 03, 2019 by Bandi suresh
Swiggy - Wrong food delivered Open
Order no. *********** I have ordered for two mix veg uttapams from brijwasi centrum restaurant but when I get the item it contains two masala dosa no utappam in my package for which I have paid. When I have reported this issue to swiggy custom...
Sep 02, 2019 by Chetan agrawal
Swiggy and zomato - Swiggy and zomato had missing orders and all they did was just apologize Closed
I had ordered kfc from Zomato and few items were missing , not only that they always place my order and then cancel ... This happens twice.. also I get the refund late Swiggy gives ** percent off but also reduces the quantity and quality ... ...
Aug 31, 2019 by Vishwani
Zomato - Zomato charged double rates Open
I was cancelling order * seconds after giving the order as I changed my mind and zomato was not charging fees as food preparation was not started. It took one hour to process my request due to which I was charged incorrectly. Please see this i...
Aug 31, 2019 by Prabhat
Zomato - Fined with incorrect cancellation fees and refused to respond and refund Open
Issue : Cancelled & Added Penalty Of The Same Amount Due to reachability issue Truth : The rider never attempted delivery Ordered a pizza. Checked my application after **-** minutes that the rider is out for delivery. I called him and he ...
Aug 27, 2019 by Shivam Manchanda
Over The Moon - Charged extra amount Open
Kinley water bottle MRP.**/- was charged with a hike of **/- each for two bottles. And told you can complain anywhere you want....
Aug 26, 2019 by Abdul Rahaman
Pepsi - Charged more than MRP printed Closed
In chowdhury dhabha they are charging rs ** instead of rs **...
Aug 25, 2019 by Harpreet kaur
Swiggy - Package not delivered Open
Hi..This is the third time it's happening to me..twice i left it as it happens in this industry but now its happening quiet regularly..whenever i order online from credit card.. food hardly arrives to me..i have placed my order at **:**a.m appr...
Aug 25, 2019 by Venkatesh Guruswami
Dominos - Wrongly being charged for carry bags Open
As per Chandigarh consumer forum ruling against BATA free carry bags are to be provided to customers as it is essentially required with purchase of the product. When I went to Dominos, Tinsukia on **th July and purchased a few items for "take o...
Aug 16, 2019 by Virendra Singh
Swiggy - Swiggy not delivered my order but charged fine too Open
I have given order to swiggy with full address details. But they fail to deliver my order and took charge of me *** Rs for the order cancellation. I did not do so. They cancelled the order and refund money back after deducting cancellation char...
Aug 15, 2019 by Deep Prakash Kushwaha
Uber Eat - Food not delivered and charged Open
Wrong order brought by a delivery guy and when I ask him to get me the correct order than he denied and called customer care people. Customer care guy asked me to accept the wrong order or else you will be charged. When I denied from accepting ...
Aug 15, 2019 by PRAVEEN KUSHWAHA
Zomato - Charged cancellation fee Open
I ordered a chocolate bouquet from choco jaadu Kolkata worth Rs *** on ** August **** at **:** pm. I mistakenly and intentionally cancelled the order. Cancellation charged me *** Rs saying that food preparation was already begun. I call the res...
Aug 14, 2019 by Tanushree
7 Seasons Restaurant - Water bottle charged excess of MRP Open
The water bottle was charged at Rs. ** whereas the MRP was only Rs. **. Upon protesting the management argument was that the Supreme court has granted permission to restaurants to charge water bottle at price of their wish....
Aug 05, 2019 by A Nageshwar Rao
Ubereats - Charged for food not delivered Open
Unethical business practices coupled with the most pathetic customer support among delivery options in India. They only give template responses on social media and respond like mindless robots over chat/phone. I placed an order on July **th ...
Jul 28, 2019 by Akash selvaraj
Local Shop Sharma Sweets - Extra amount charged Open
I have purchased full cream milk on **/**/** from Sharma sweets, near Temple Railway colony, Ambala Cantt. He will be the extra charged amount of * Rs from MRP amount. MRP amount is full cream milk of * kg ** Rs and he is charged to ** Rs. I as...
Jul 21, 2019 by Rajesh Bharfwaj
pangea Reaturant kota - Packaged mineral water charged more than double from MRP Open
I have taken * no mineral water bottle which MRP Rs. ** /- and they charged Rs ** /- per bottle. I have told but they not agree. It's not done....
Jul 21, 2019 by Pankaj varshney
Dominos Pizza - Charged amount twice for single order Open
I ordered pizza via net banking and during the process, the first-time transaction failed. I started the transaction again and it was successful. But money got deducted both the times. I told the issue to dominos and they said that they will ch...
Jul 18, 2019 by Mohit Rawat
Uber Eats - Food not delivered twice Open
The delivery boy from Uber eats did not reach my location/gate and turned on the timer. He did not call me. He was a street away from my location. I called him and he denied to come to my location. Uber charged for this and did not provide a so...
Jul 13, 2019 by Bhaskar Sharma
Zomato - Zomato charged full amount as penalty for cancelling order Open
Order Number: ********** I ordered food on * July **** from registered no. After placing the order I realised that I had placed the wrong order. I tried to connect customer care but no one replied. I called the restaurant and asked him if th...
Jul 10, 2019 by Aman Singh
Uber Eats India - Package not received but they charged for everyone Open
First, of *th July and second on *th July I ordered food from uber eats. After some time the order was cancelled by restaurant and food was not delivered. I ordered food from uber Rs ** second time ** got deducted from my account but the order ...
Jul 08, 2019 by Rohit
Swiggy - Wrong food delivered Closed
The order was delivered wrong twice over. The executive agreed to the mistake and said that a refund coupon for the entire amount would be generated within * hours. On contacting them later they have been acting cheeky and saying that we are re...
Jul 08, 2019 by Pritish Shroff
Uber Eats India - Payment not refund Open
RS. *** worth I ordered by used my card payment but payment error is coming in the uber app and again I tried card payment option for the same order it’s failed again but within * min I got message amount debited twice so order the same food ...
Jun 02, 2019 by Abdul
Swiggy - Package not delivered and charged 200 cancellation fee Open
I had ordered food for my parents and had specifically mentioned the delivery address. To my surprise, I got a call from Swiggy team stating address incorrect and by their own choice, they registered my current location as my delivery location....
May 30, 2019 by Shitij Paul
Big Basket - Package not received Open
My delivery from BigBasket was re-scheduled twice and yet the company was unable to deliver my order. I called the company * times with over * hours of total call time and * hour of hold time. I am frustrated with the experience. They have not ...
May 22, 2019 by Suraj chakraborty
Dominos Pizza - I'm charged for a carry bag which has printed it's name on it for means of advertisement Open
The brand for sake of its advertisement charged me with a sum of INR **.**/- if they want to provide us with a service then why are they charging for the bag for extra. ...
May 21, 2019 by Etendra Mishra
Zomato - Whole amount of order charged as cancellation fees Open
I ordered my food from the restaurant at around **:**. The amount showed to be *** after applying the discount coupon. After that, the app asked me for my number and proceeded me to the payments page. The amount deducted was os ***. So I tried ...
May 21, 2019 by SHIVANG TRIPATHI
Swiggy - Charged extra money Closed
This mail is regarding the complaint of this order. Today **th May ****, I had ordered the thali from express veg. I had applied for the thali which is of Rs. *** and ** Rs. delivery charges and I had applied a discount coupon code for the same...
May 15, 2019 by Sandeep Sharma
Swiggy - Ordered cancelled with consent and was charged Closed
My email to Swiggy on **/**/**** ******* Team, It's very disappointing to write this email. I ordered a cake from Birdys Parel, Mumbai for my cousin as it's her birthday today. Without my consent, the ordered was cancelled and I was charged...
May 12, 2019 by Siddhant Saawant
Zomato dominos - Twice deducted money for same order Open
I had made the payment twice for the same delivery for dominos pizza order no. #********** on */*/** at *.** pm. First I made the payment from my Paytm wallet but no invoice message was received and again at the time of delivery the delivery bo...
May 09, 2019 by Shilpa dash
Zomato - Cancellation fee charged Open
There is a cancellation fee on my account of *** Rs. for the date of *rd April. As per Zomato people the order has been cancelled from a different account, not from my account which I use from my phone through FB login but some else who have us...
May 09, 2019 by Gagan Arora
Zomato - Charged for the food but not received food nor refund Open
I ordered something on Zomato on *th May. I reordered because the restaurant did not have an item I ordered at that time, but mistakenly ordered the same items again. When I tried to cancel one of the orders, I couldn't do it without losing all...
May 08, 2019 by Shashank
Dominos - Charged twice from me Open
My debit card was swiped twice and charged twice for one order. Despite conveying to the sales executive that money has been deducted from the bank account. It was assured that money would be credited back to account within **hrs. But money has...
May 07, 2019 by Rishi Pamnani
Cold drink dew - Charged extra money Open
I purchase * bottles of cold drink dew. The cost of one bottle is ** rupees as one bottle price is ** rupees. But the shop owner charged ** rupees, means * rupees extra. When I asked to return my balance money, he refused. The shop is near the ...
May 07, 2019 by Jaipreet singh
Dominos Pizza - Charged for a paper bag Open
I ordered takeout pizza from Domino's pizza and turns out they have charged whooping Rs.**.** for a very poor quality paper bag. So, there are a few things: *.) If I am being charged for a bag I would like to be informed beforehand it is added...
May 05, 2019 by Shefali
Kinley Water Bottle - Water bottle charged more than MRP Open
The restaurant charged us Rs. ** for *lt Kinley water bottle. When I asked about it they said go and complaint to anyone you can this is our management rule to charge that amount....
May 04, 2019 by Manasa Salla
Shetkari Hotel - Food items were missing Closed
I ordered some food from the Shetkari hotel Sinhagad Road. I paid in advance and food items were missing. It happened twice the same thing. I don’t believe in Swiggy food packaging services. It is totally waste of money and mood....
May 04, 2019 by Mayur pujari
Uber Eats India - Charged a cancellation fee without delivering food Open
I placed an order from Uber Eats and one of the items was missing at the time of delivery. When I complained about it to the customer care, they simply refused to help me and cancelled the order without calling the restaurant. The delivery agen...
May 04, 2019 by Anwesha Chakraborty
Pour House 7 - Charged excess for water and Aerated drink Open
I was charged incorrectly for my aerated and bottled water yesterday at Pour House *. We in the mood of partying didn't notice and it is incorrect on their part. Please ensure they are taken to task....
May 02, 2019 by Rohit
Swiggy - Cancellation fee wrongly charged Closed
I ordered Item A + B on swiggy and prepaid for the order. The delivery boy called me to inform that half of my order (Item A) is not available. He offered me to replace missing items of order with Item B only. If I would have wanted Item B, I w...
May 01, 2019 by Sweta
Cocacola - Charged extra money Open
This complaint about Limca pop can. The MRP is Rs **. But retailers give me ** Rs. I said how you charged. He said the cooling charge is * Rs....
Apr 29, 2019 by Md sharif
Zomato - Arrogant staff and unable to deliver my order Open
I have ordered today twice. In the first incident, my order cancelled automatically after waiting time of ** minutes. Then secondly I ordered again. His service boy is so rude and ill-mannered. He doesn’t know how to talk with girls. I cancel...
Apr 27, 2019 by Neha
Zomato - Bad service provided Closed
This is regarding an order that I placed with Zomato through Zomato app today at *:** pm order ID: *********. I received first call from the delivery guy at *:** pm and last call at *:** pm after which he cancelled the order since I was not abl...
Apr 21, 2019 by Pawandeep
Swiggy and subway - Food not delivered Closed
I placed an order from Swiggy for subway around **:** pm. I have ordered * subs which cost me around *** Rupees. I have waited till ** and after I raised an issue. They said the delivery executive was trying to call me which is untrue as when ...
Apr 18, 2019 by Sai Vivek Neralla
Swiggy - Worst quality of food Open
The food that was delivered to me was the worst quality of it, the entire food is lying on my dustbin because the food wasn't suitable for cattle as well. The gravy was stinking, the Parotha were half cooked. In fact, it was not even ** per cen...
Apr 16, 2019 by Deepak Kumar SIngh
Swiggy - Charged twice for the order Closed
Order no - #**********. I ordered food from Kritunga restaurant and later cancelled because the **% zomato coupon has not been applied. Then reordered the food same time from the same restaurant with order no #********** within * minute but the...
Apr 16, 2019 by Pavan
Swiggy.com - Charged unwarranted fees due to some technical issues Closed
On **-March-****, I purchased "SUPER" membership with Swiggy.com, which entitles me to zero delivery and zero surge charges. This membership expired on **-April-****. On **-April-****, I placed * orders with Swiggy. I added the SUPER members...
Apr 13, 2019 by Srinivas Purna
Swiggy - Wrongly charged by the company Closed
While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went ...
Apr 12, 2019 by Jinesh Jain
Swiggy - Food was bad Closed
I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...
Apr 11, 2019 by Akash Sharma
How to file a complaint against Company?