Loading...
Vikash A filed complaint against Magicpin on Oct 27, 2024
Order food on MagicPin, Order Id: *********. The order was delayed, on checking the app, noticed that the delivery person deviated from the actual path and was traveling away from my place- and in the app, it mentioned - "The order is delayed, There was a small detour and the order is enroute". I raised a query in InApp Customer Service(Issue No:*******) and was told that the order in on the way.
After further follow-up- the order was canceled stating that I was not reachable during delivery.
This is not true, as no attempt was made to contact me during delivery.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
The company has not refund my money and and not replying on customer care and made the status of case resolved
So I ordered * stick bar icecream from Baskin Robins through Magicpin. I waited for *.* hr but it was not delivered to me and no delivery partner was assigned my order. I kept talking to their customer support and s...
I've ordered tandoori full instead of tandoori it sent me chicken **
I had ordered food from their app and it was marked delivered on the app but i did not receive the delivery. Tried contacting their customer support but its just ai response. Upon calling the delivery guy he said he...
Person has called us and asked for otp and the food i ordered showing as delivered but I didn’t recieve any order how can we trust you again??