File a Complaint against Swiggy
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How to resolve Swiggy complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - Spilled food delivered Open
Food in the package was spilled out and no actions were taken by concerned. Please do the needful....
Apr 17, 2019 by Prajwal M
Swiggy - Sending the food in banned plastic Closed
The food was sent in banned plastics in spite of the restaurant charging ** rupees as packing. The sweet sent was different from what was mentioned in the swiggy website. This is a serious crime by swiggy ...
Apr 17, 2019 by Josley jafran vas
Swiggy - Cancelled my food order Open
I ordered food from restaurant Kings of wings via the swiggy app on **th of April **** at **:** pm. After half an hour when there was a delivery executive was assigned to my order I then asked for help from swiggy chat. During the process, they...
Apr 17, 2019 by Aniket Singh
Swiggy - Worst quality of food Open
The food that was delivered to me was the worst quality of it, the entire food is lying on my dustbin because the food wasn't suitable for cattle as well. The gravy was stinking, the Parotha were half cooked. In fact, it was not even ** per cen...
Apr 16, 2019 by Deepak Kumar SIngh
Swiggy - Fraud on coupons Closed
I have ordered food from Swiggy application on the ordered value Rs ***/-. The application claimed **% off on all orders. That's why I ordered the food and got off of Rs. ***/- which is roughly **% of the order value. I and swiggy had a chat o...
Apr 16, 2019 by Kovvada krishna chaitanya
Swiggy - Charged twice for the order Closed
Order no - #**********. I ordered food from Kritunga restaurant and later cancelled because the **% zomato coupon has not been applied. Then reordered the food same time from the same restaurant with order no #********** within * minute but the...
Apr 16, 2019 by Pavan
Swiggy - Money deducted but order not placed Closed
I ordered food from Swiggy and completed my payment. Money got deducted from my account but the order was not placed. Please help me to get my refund....
Apr 15, 2019 by AISHWARYA SONTAKKE
Swiggy - Different item delivered Open
I have ordered a chocolate cake through swiggy but a different cake was delivered and there is no after support to get my refund back from Swiggy's side. ...
Apr 14, 2019 by Tarun
Swiggy - Harassment done with me Open
I order the food from Swiggy. I was harassed by a delivery boy whose name is Akarsh....
Apr 14, 2019 by Nahida
Swiggy - Bad quality food and bad customer service Open
I ordered biriyani and lime juice combo on **-**-**** on Swiggy in Kalamassery, Kerala, India. I paid Rs.*** via Paytm. The food had a bad smell. And the chicken and gravy were burnt. The rice was uncooked. Simply saying, never had to face food...
Apr 14, 2019 by Albert Augustine
Swiggy - Quantity given is not adequate Open
I had order chicken masala from a restaurant through swiggy. The quantity was not adequate. When I contacted the customer care for this issue they said the quantity depends on the restaurant and varies with different orders. So to prove if the...
Apr 14, 2019 by Josley jafran vas
Swiggy - Order cancelled without information Open
I have ordered on **th April and these people have cancelled my order after * hour without informing me. They actually have wasted my time in between an hour. Today I have spoken with them. They easily said that refund has been cancelled due to...
Apr 14, 2019 by Ameer Pahadasingh
Swiggy - Incomplete order delivered against full payment Open
I ordered butter soya chap gravy, butter paneer gravy, butter soya chaap masala worth Rs. *** from Sharma Paneer Tikka, Bathinda. An item(butter soya chaap masala) was missing worth Rs.***. I immediately reported the problem to the restaurant a...
Apr 13, 2019 by Gursimran Singh
Swiggy - Refund amount not credited to my account Open
On *th I order for an amount of Rs. ****/. The amount deducted but the payment not done. I called the customer care they assured of refund within *-* days. Till date, no refund done yesterday messaged two of their customer executive. Ms Charula...
Apr 13, 2019 by Uma Shanmugam
Swiggy - Bad quality of food delivered Open
The food delivered was undercooked and extremely cold. I tried contacting swiggy and their restaurant but there was no response from them. Also, I raised a complaint....
Apr 13, 2019 by Ayush Bansal
Swiggy - Food quality was worst Closed
I ordered one half plate matar panner and one veg biryani online from Swiggy's restaurant Partner Comfort Rasoi. There were errors with the following: -The Matar Panner was very less in the quantity that was just half of half. The food was hot,...
Apr 12, 2019 by Ayush Kumar
Swiggy - Different food is delivered Closed
I have ordered the food but they delivered some other food. Please help me...
Apr 12, 2019 by Janani
Swiggy - Food not delivered and order got cancelled Closed
I have ordered food from swiggy on **-**-****. After some time I reached the delivery guy and he informed that he called me several times but I didn't pick up my call. I haven't received any call at all. I have called him again and went to pick...
Apr 12, 2019 by Raghavender
Swiggy - Items missed from the order Closed
I have ordered food items but didn't get delivered. Please do the needful....
Apr 12, 2019 by Shantle sequeira
Swiggy - Wrongly charged by the company Closed
While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went ...
Apr 12, 2019 by Jinesh Jain
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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