File a Complaint against Swiggy
Case Details
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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Legal Network
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Case Details
Personal Info
Resolution
Swiggy - Items spilled and package broken Open
Items were spilled and the package was broken. Swiggy closed the conversation without any solution. I want to file a strong complaint against swiggy and strong action needed to be taken....
Apr 22, 2019 by Rajesh Mehrotra
Swiggy - Worst quality food received Open
The swiggy charged ** Rs for packaging but when I received the order then it was in bad condition. The veg was mixed with dal and roti was burned and uncooked and it was not with butter. Everything in this order was in bad condition and when I ...
Apr 21, 2019 by Shubham Panwar
Swiggy - Very bad quality food delivered Open
Yesterday after ** in the night I ordered a platter from some hog dogs store listed in swiggy. The sauces, fries and garlic roll are like very cold and very hard to eat. They got very stiff and a layer like formation on the sausages and they ev...
Apr 21, 2019 by PILLI PRANEETH
Swiggy - Didn't refund the money for service unused Open
Didn't refund the money for service unused and not helping to update number. No information has been given before changing the number....
Apr 21, 2019 by Bhakkia Lakshmi
Swiggy - Denied for the full refund Open
I ordered from Swiggy prepaid order no. *********** Crispy Veg Supreme Combo X * in no of Rs. ***. (Reg. Fries & a Large Pepsi Can Crispy Veg Supreme Combo) Ordered delivered * no. or Pepsi can only worth Rs.*** only. Rs. *** order loss and ti...
Apr 20, 2019 by Rajbir
Swiggy - Uncooked food received Open
The order received was completely uncooked. The agent from swiggy said since we have already multiple times compensated you so this time we cannot give and also it's not swiggy responsibility. The issue is a customer cannot take guarantee of fo...
Apr 20, 2019 by Surbhi
Swiggy - Stale food received Open
I ordered food through swiggy from Malabar house Chennai through their invoice number ***** on **/*/****. Swiggy number was ***********. The food was found to be stale. The chicken was smelling bad and was not fit for human consumption. When we...
Apr 20, 2019 by Prasi dev
Swiggy - Different package delivered Open
Yesterday on **/**/**** I ordered fish fingers from "Arabian Grillz" restaurant from swiggy. Instead of fish fingers, they dogged me by sending something different stuff which is maida filled finger rolls instead of fish. I need to take action ...
Apr 20, 2019 by Sadiya sha
Swiggy - Order got cancelled Closed
Swiggy order no. ***********. The first swiggy confirmed my order then it also showing an order picked up after ** minutes. I received a call from swiggy that order got cancelled what kind of unprofessional behaviour is that and this is not the...
Apr 20, 2019 by Rajat agrawal
Swiggy - Item missing and delivered wrong item Open
I had ordered a pizza and Pepsi on swiggy. I have not received Pepsi. The pizza delivered was not the one which I ordered. I asked for help and those people don't even care about it. They are telling that they are sorry and they can't refund my...
Apr 20, 2019 by Manoj gowda
Swiggy - No complete refund of money Open
I have given the order in swiggy and paid Rs. ***. I got a call from them after *:** hour from the delivery for address confirmation who don't know how to speak in Hindi or English. After that got another call from a swiggy representative who i...
Apr 20, 2019 by Sivaramakrishna
Swiggy - Money not refunded Open
I have ordered food online with swiggy. I made the payment through online transaction. The restaurant failed to deliver it & they cancelled the order. I requested to refund the money they said the money will automatically credit to the account ...
Apr 19, 2019 by Jayanth
Swiggy - Wrong food received Closed
This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...
Apr 19, 2019 by Divya
Swiggy - Bad quality food received Closed
I ordered food from swiggy. But the food delivered was of very bad quality. I complained to the swiggy executive. But they didn't solve my problem....
Apr 19, 2019 by ASIT KUMAR RAJ
Swiggy - Food order not delivered to me Open
I ordered some food via swiggy of cost ***. They did not deliver it to my address and after * hour it showed delivered on swiggy website. I tried to contact swiggy every time they told me that food had been delivered. They did not resolve my ...
Apr 18, 2019 by Harmesh prakash
Swiggy - Refund not credited Open
I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about * hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...
Apr 18, 2019 by Suman Patra
Swiggy - Got bad quality food Closed
I ordered desi ghee from swiggy. There is total dalda in it and when I opted for replacement. Then again they gave me the same product means I paid Rs. *** for desi ghee but swiggy gave me dalda....
Apr 18, 2019 by John
Swiggy - Refund not received Open
I had placed an order with Swiggy on *th April of *** Rs and I cancelled the transaction. It has been more than ** days now and I have not received the refund. When I contacted the ICICI bank, they said get an email confirmation from Swiggy tha...
Apr 18, 2019 by Rajesh Lakumarapu
Swiggy - Delivered different food Open
Yesterday I ordered veg Hyderabadi biryani from JBB fast food corner from Swiggy. But they delivered me non-veg biryani. I am pure vegetarian belongs to the brahmin family. The company is not accepting my complaint even not giving reply to my m...
Apr 18, 2019 by Nidhi Shukla
Swiggy - Food not delivered Open
I ordered food online via swiggy at *:** am on April **, ****. They sent me a message confirming the order and gave an estimated time of delivery of about ** minutes. I waited till *:** am but on the Swiggy’s app it was still showing that foo...
Apr 18, 2019 by Raghavendra Tripathi
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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