File a Complaint against Swiggy
Case Details
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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Social Network
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Legal Network
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Case Details
Personal Info
Resolution
Swiggy - Account data not deleted Closed
I have asked Swiggy to delete my account as same cannot be done by the user and has to be done by Swiggy support team. Also despite multiple reminders to Swiggy, they have not deleted my account....
May 10, 2019 by Ajay Kumar Yadav
Swiggy - Misbehaviour by the company Closed
Wrong delivery, wrong replacement and misbehaviour by customer care executive. Please help....
May 09, 2019 by ELHAM ANWAR
Swiggy - Rotten food delivered Closed
For the last few months, this is happening that whenever I order form swiggy the food is delivered rotten or too salty that if consumed food poising is confirmed. So I complain to swiggy customer care whenever I complain they say to take ** Rs ...
May 09, 2019 by Brajesh Goon
Swiggy - Daily ad message Closed
Its been one year I am getting disturbed of those swiggy messages to join their business venture and all. They are sending those messages like shooting an enemy. I have contacted one if their executive and they are not able to to help me out. N...
May 09, 2019 by Shaji
Swiggy - Money not refunded Open
I placed an order in swiggy on ** April *:** pm but my order not placed and money deducted. Then I chat with swiggy customer executive and they told me my money will return in *-* days. But now it's ** days passed and at a time executive say gi...
May 08, 2019 by Swapnendra singh
Swiggy - Food not delivered Closed
I ordered the biriyani. After ** minutes they said it's not available. I am so hungry. Please help....
May 08, 2019 by Vetri
Swiggy - Does not refund for missing items Closed
Swiggy does not refund when an item ordered is missed. Regardless of the item or time either they will say they would deliver once again which is waste. They will never care and will not refund....
May 07, 2019 by Mani
Swiggy - Lied about replacement Closed
Swiggy said they give me a replacement for my order and after some time I get back to them and ask for my replacement which they offer me ** mins back. After contacting them they said they are not going to give me my replacement and also said: ...
May 06, 2019 by Sanka Prasanth Kumar
Swiggy - Package got spillage Open
Ordered a birthday cake from Swiggy being a super member. But received spillage package and icing on the cake was spoiled completely....
May 05, 2019 by Rajesh Mehrotra
Swiggy - Late and cold food delivered Open
I have ordered food through Swiggy app which I paid the full amount through my paytm wallet. The order should be delivered in ** minutes but after ** minutes when I called the assigned executive he told me that another executive took my order p...
May 05, 2019 by Gurmeet Singh
Swiggy - Delivery boy misbehaved Closed
I placed an order at *:** pm and it was *:** pm but I didn't receive my said order. So I called the delivery boy to know where my order was and he abused me for nothing. When he arrived at my doorstep and I asked him to call his superiors he tr...
May 05, 2019 by Pratik Bissa
Swiggy - Refund not done for order which were cancelled Open
I had ordered food from swiggy on **th April ****. The order got cancelled by swiggy and received a message saying refund will be done in *-* days. But after * weeks still no refund from the swiggy side. After many follow up with the swiggy cus...
May 05, 2019 by Ranganath Pednekar
Swiggy - Food delivered had missing items Closed
I ordered a veg greek salad from swiggy and it had missing items. When I asked for replacement they denied the same. After escalating it they are saying to get back to me on call and I never received a call. Now on escalating it again after * d...
May 05, 2019 by Aman Gupta
Swiggy - Bad food received Open
I ordered food from Swiggy. Chicken biryani served was burnt badly. Please do the needful....
May 05, 2019 by Naga malleswara rao bsr
Swiggy - Received wrong order Open
Ordered for boneless biryani, but I received biryani with bones. Please do the needful....
May 03, 2019 by Naveen Guntaka
Swiggy - Package not delivered Closed
I ordered * idli sambhar and * cold coffee from Sagar Gaire Bhopal at * pm on *.**.****. But the package was not delivered. I waited for about * hours. This behaviour is not justified. I need a refund as soon as possible. ...
May 02, 2019 by Adarsh Navlakha
Swiggy - Cancellation fee wrongly charged Closed
I ordered Item A + B on swiggy and prepaid for the order. The delivery boy called me to inform that half of my order (Item A) is not available. He offered me to replace missing items of order with Item B only. If I would have wanted Item B, I w...
May 01, 2019 by Sweta
Swiggy - Refund is not given to my account Closed
I have cancelled my order. They told to give my money back in my account in *-* working days. Those days are over but the money is still not received. Please do the needful....
Apr 30, 2019 by Ashutosh tiwari
I ordered food using UPI by Swiggy and it didn't come and refund didn't come. Please do the needful. ...
Apr 30, 2019 by Kunaal Hemnani
Swiggy - Delay in refund Closed
My Order was cancelled by Swiggy on **th April. No reason for cancellation given by Swiggy team. Amount got debited. I got a message that within *-* days refund will be processed. Until now I have not received the refund. I am still chasing the...
Apr 30, 2019 by Ravi kumar jangam
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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