File a Complaint against Swiggy
Case Details
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How to resolve Swiggy complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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Case Details
Personal Info
Resolution
Swiggy - Company refused for refund Open
A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...
Apr 11, 2019 by Kanishk Rathi
Swiggy - Items were missing from the delivery Open
Some Items to be delivered were missing. Their customer support didn't give a satisfactory response. ...
Apr 11, 2019 by M. SAMEER
Swiggy - Refund not received after 15 days Open
I have ordered some food from swiggy on **th March, *.**. App says the order will be delivered within approx ** mins and then says the restaurant has accepted the order and preparing food. Then one delivery guy was assigned but he was too far f...
Apr 11, 2019 by Milind Bharambe
Swiggy - Dead cockroaches found in the food Open
My Swiggy Order no is ***********. I ordered Rajma Rice and Cold Coffee with IceCream. I found *-* cockroaches in Rajma Rice and I don't know how much I had swallowed. I was too scared to open the cold coffee. Want a refund for the whole order ...
Apr 11, 2019 by Nishchhal
Swiggy - Food was bad Closed
I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...
Apr 11, 2019 by Akash Sharma
Swiggy - Issues in refund Open
I ordered food from bake factory via swiggy and it was undercooked and when I asked for refund swiggy denied it saying their policy does not cover it....
Apr 10, 2019 by Sandeep Chitturi
Swiggy - No refund on food order Open
This is related to poor and bad service of Swiggy for the order no ***********. I had the following issue with the order. *. The order got delivered in almost *hrs after several follow-ups (Where is the timely delivery policy of swiggy?) *....
Apr 10, 2019 by Vikash
Swiggy - Money not refunded Open
My food order was delivered on **th March and swiggy informed me they can't deliver food after * hour. They denied to refund and gave me false information that refund was done and check with the bank. It's been * weeks. ...
Apr 10, 2019 by Pratap shetty
Swiggy - Food delivered from different restaurant Open
Order id #***********. I have ordered food from Hyderabad chef via Swiggy. But they delivered from some other hotel. I asked the delivery guy but no proper response. I have a complaint at swiggy support. They gave me a compensation coupon. When...
Apr 09, 2019 by Manikandan
Swiggy - Non veg food delivered on veg order Open
I have ordered #*********** veg food chilli paneer and noodles from Swiggy on **/**/**. They delivered me non-veg chilli chicken and noodles (Lazeez Restaurant). As on the receipt the food items were mentioned in abbreviations so I was confused...
Apr 07, 2019 by Praveen
Swiggy - Food not delivered Closed
I want to file a complaint against Swiggy. Swiggy staff named Santhosh who not delivered my paid food and indecency activity, not the response to the customer. Food did not deliver and I lose my amount also. I am having the evidence. So please ...
Apr 06, 2019 by Chitra
Swiggy - Over-burnt food delivered Open
All the tandoori rotis are completely overburnt. The customer care executive had refused to take any action. I am being completely looted by the restaurant....
Apr 06, 2019 by RAVI KUMAR KARN
Swiggy - Amount debited twice Open
Hell Swiggy. I have paid twice to swiggy instead amount should be debited only once. They said that payment gateway will refund and I need to wait at least *-** days, which I have already done. I have attached the screenshot and here is the ord...
Apr 06, 2019 by Aaresh
Swiggy - Approval for refund Closed
I have placed an order on *-*-** for which order was not accepted and ultimately amount got debited. It is not been refunded. No further message has been received from swiggy as well. Please try to fix it so that I can make further orders....
Apr 06, 2019 by Varsha chouhan
Swiggy - Terrible food delivered Open
I had a bulk order for a party and it was completely ruined because of the terrible quality of the food that was delivered....
Apr 06, 2019 by Shivam
Swiggy - Rude behavior by the delivery boy Closed
I have ordered food from Wrap and Roll Mohali today. When executive came to me he started arguing about the address I have given in swiggy whereas I have given a proper address there. He was so aggressive and arguing for no reason. He was also ...
Apr 05, 2019 by Abhishek
Swiggy - Stale food received Open
I had ordered * chicken biryanis and * butter chicken through swiggy from Golden Orchid Bhubaneswar on **/**/** at **.** pm. The food was delivered at **.** pm. But while eating found that the food was stale and had to be thrown away. The food ...
Apr 05, 2019 by Himaghna Chakraborty
Swiggy - Food not delivered Open
Food ordered from swiggy. I have added a special instruction on cooking. No salad was given and this was third time happen while ordering from food. As per the conversation with the driver, he said my work was only to take food. He said you ask...
Apr 04, 2019 by Udhav Dubey
Swiggy - Poor service provided Closed
The delivery guy had delivered the food late and the food was spilt in the packing. This is the issue which has to do with the delivery guy and swiggy. Please ensure we escalate and reach about these issues of swiggy with as many customers of ...
Apr 03, 2019 by Josley jafran vas
Swiggy - Food order accepted and then cancelled afterwards Open
I ordered food (Chicken lollypop Biriyani and chicken fried rice) on swiggy (restaurant - Biriyani Bowl) costs Rs. ***/- at around **:**. Customer care from Swiggy called me and told that order is not there at **:** and told me that the food it...
Apr 03, 2019 by Amar Bodasingi
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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