- Bad quality food and bad customer service Open
I ordered biriyani and lime juice combo on **-**-**** on Swiggy in Kalamassery, Kerala, India. I paid Rs.*** via Paytm. The food had a bad smell. And the chicken and gravy were burnt. The rice was uncooked. Simply saying, never had to face food like this before. Can't even smell it.
I contacted swiggy customer care and asked them for another pack of food or refund. They said they can't do that and exited from the chat. I tried for *-* times they just say sorry and exits from the chat. It was my lunch that I ordered and I was starved contacting them up to *:**. I just lost my money and faced a very bad customer service for the first time in my life.
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I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
sweets are fully melted and i told to delivery partner but delivery boy told me to complaint on swiggy chat. i m fully eligible for replace refund. but they dont give me any refund replace aginst my order id #***********...
May 29, 2019 by mohit
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde