Consumer Complaint against Passport

Passport Complaints

Are you looking to resolve your Passport complaints?
If yes then you have reached at the correct website. If your passport is lost or damaged, then you can apply for issue of duplicate passport. But loss of passport should be first reported to Indian Mission and the Police Station immediately.

You should provide below documents to apply for re-issue of passport:

1. Address proof
2. Date of Birth Proof
3. Affidavit
4. Original Police report
5. Copy of Old passport, if available

So how can a consumer file a Passport complaint?

How to resolve Passport Complaints in India?

You can lodge a Passport complaint with the Call Centre at 1800-258-1800. You can also visit Government website to lodge a grievance at https://www.passportindia.gov.in/AppOnlineProject/ccgm/ServiceRequestHomeAction

Alternatively, you can also file a complaint regarding your passport problems at CPGRAMS (Centralized Public Grievances Redress And Monitoring System) website at https://pgportal.gov.in/

If you want to visit the passport office then please visit helpdesk at nearest Passport Seva Kendra.

If you want to know the status of your Passport complaint then kindly visit

https://www.passportindia.gov.in/AppOnlineProject/ccgm/trackServiceRequest

Finally, if you believe that no one is listening to you then you can approach your nearest consumer forum if you are dissatisfied with the Government services as a consumer. For example Electricity and water related complaints where you are paying to get these services from Government departments.

We at Voxya help in approaching the consumer forum by preparing all the case documents. All you have to do is sign the documents and submit it in court. The most commonly reported passport complaints at Voxya are fake passport seva website, mistakes in passport, rude staff behaviour, delay of work, unsatisfactory services etc. File a Complaint today!