- Food quality was worst Closed
I ordered one half plate matar panner and one veg biryani online from Swiggy's restaurant Partner Comfort Rasoi. There were errors with the following: -The Matar Panner was very less in the quantity that was just half of half. The food was hot, the taste was sour and the matar was raw also. The Veg Biryani quantity was somewhat good but the quality was worse. The rice used in veg biryani was of worse quality. It was also smelling like half rotten. When I tried to contact customer care nobody helped me out. They do not agree to refund it and take their food back. So here I am in the problem because of this tonight. The customer care guy is just giving ** Rs as a coupon code, but what I lost is Rs. **. And also I don't need a coupon code and straightly need the worth of my money. These guys were unable to help and cheated. Also, this kind of selling foods is against the laws of FSSAI. So Swiggy's Restuarant Partner must be fined and Swiggy also. Hope you consider my concern and stop these guys as its harming the health and money of so many people.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
i had ordered * items from swiggy..i.was charged for all * but only * items were delivered..i checked with restaurant..they confirmed that one packet was.not collected by swiggy.. i requested swiggy several times for refund but they refuse to ...
Mar 26, 2021 by Sakshi Sharda
Hi, Items Order No : *********** Order Date: March **, **** I had ordered food from NEW Mahesh friends food center, BTM Layout yesterday night, but the items received were stale and there was a weird smell in the chicken. I contacte...
Mar 22, 2021 by Roshan S
The delivery agent received our order from the restaurant at *:**pm and didn't deliver it to us. He switched off his phone and waited at the restaurant till his shift was over ie. **:** pm. He later moved in opposite direction of the location. ...
Mar 19, 2021 by Ishita Bhatnagar
My Swiggy order from Saptapadi Restaurant,Golpark was delivered around *:**pm. When i started having the food at *:**pm, i found the fish was completely rotten, and a pungent and sour smell was coming from it.It completely ruined our lunch....
Mar 13, 2021 by Anirban Barman
On *th of march, I tried ordering food from Swiggy for the amount of Rs.***. The food ordered was for my family and kids who were at home for the only holiday we spend together. When i tried to confirm the order the money was taken from my acco...
Mar 10, 2021 by Sudheesh Kumar