Swiggy
- Wrongly charged by the company Closed
Jinesh Jain filed this complaint against Swiggy on Apr 12, 2019
While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went up to *** again. I talked to a customer agent immediately but he refused to help me, so I cancelled the order soon but still, swiggy charged me Rs.*** for the cancellation.
It was not a mistake from my end, then why would I bear the cancellation charge? Kindly help.
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1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
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PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
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