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Swiggy

 - Wrongly charged by the company Closed

Jinesh Jain filed this complaint against Swiggy on Apr 12, 2019

While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went up to *** again. I talked to a customer agent immediately but he refused to help me, so I cancelled the order soon but still, swiggy charged me Rs.*** for the cancellation.
It was not a mistake from my end, then why would I bear the cancellation charge? Kindly help.

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Resolution Demanded:
Get refund or credit for your purchase
Get damages for financial loss and mental agony

Swiggy (300/820)

820 Total Complaints
300 Total Resolved
36.59% Consumer Satisfaction

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Swiggy - Bad quality food delivered Closed

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