Swiggy
- Order cancelled without information Open
Ameer Pahadasingh filed this complaint against Swiggy on Apr 14, 2019
I have ordered on **th April and these people have cancelled my order after * hour without informing me. They actually have wasted my time in between an hour. Today I have spoken with them. They easily said that refund has been cancelled due to address the issue. It's really the worst experience with Swiggy.
I would recommend uninstalling this app as soon as possible. Such a worst app with cheap delivery executive and customer care people. Such a bad user experience. Swiggy should terminate such type of people. I have two complaints about their delivery executive and Customer care team.
*. Their delivery executive does not have any idea about the nearby location. When he was near to the restaurant. I called him to reconfirm the address as my profile address was correct and Swiggy map was with the incorrect location. Delivery guy is saying, I have no idea about where I need to deliver the food what to deliver. I am not sure why Swiggy team hired such type of people as their delivery guy do not know where to deliver what to deliver and when to deliver. Looks like even they do not know what they are doing after joining swiggy. Also, I requested that guy to come down to nearby landmark so that we can pick the order. But without listening to my words they are just disconnecting call using rude statements. Even they are not picking up the call multiple time.
Swiggy Delivery Guy No: **********
*. When I was chatting with customer care for this issue, they simply ended up my chat without reading my response. Such a worst experience so far with swiggy.
They are just ignoring the customer's request.
Customer care people: KT_Anirban Paik and Sanjoy.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
Swiggy - Packege and food Closed
I have ordered KFC food from Swiggy order number#***************.The package and food Quilty is very bad. Total food and money wasted. For that have phots. Company offering me only ** rupees. But total amount I lost ***. ...
Apr 03, 2024 by kunuku ravalika
Swiggy - Got Cockroach in food but I received very bad response from swiggy Closed
Hi sir / madam, I have ordered chicken wings biriyani from a restaurant through Swiggy last night but surprisingly I have received cockroach biriyani. I have spoke to customer support team regarding this but the response from them was so dis...
Apr 03, 2024 by Maruthi Kumar
Swiggy - Swiggy not providing refund by any possible means Closed
Order #*************** The restaurant 'Amboli Spice' was not able to fulfil our order, so we got the option to cancel it, which we did. Swiggy had accepted our order cancellation and said amount will be refunded. We kept on contacting Swiggy, ...
Apr 01, 2024 by Mrin Chatim
Swiggy - Wrong item delivered Closed
Ordered * veg manchow soup and one mixed noodles but in delivery noodles is missing, and * non veg soup has been delivered....
Mar 30, 2024 by Prem Sagar Mishra
Swiggy - I didn t my parcel but in app show its delivered Closed
I am writing to express my frustration with a recent delivery experience. to swiggy According to the tracking information, the package was marked as delivered, but I never received it. I tried contacting the driver "***** *****" numbers **-**...
Mar 25, 2024 by Sachin Tiwari