File a Complaint against Swiggy
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Swiggy
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Swiggy by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
Find the contact details of Swiggy to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Swiggy - Complaint against swiggy for my refund Closed
I have ordered food via swiggy from a restaurant called A*B, I ordered a whole thali. Instead of that they got me a dhosa. While I rejected the order to receive, they marked it as delivered. And now they are telling they can't refund me the who...
Nov 18, 2018 by Oindrila Biswas
Swiggy - Food not delivered Closed
I ordered food at ** ** pm and it was not delivered till ** ** then i started calling the customer care the said wait and finally the said the order was picked up by a guy who is not picking the phone so they can not deliver they are telling me...
Nov 17, 2018 by Supreet singh bedi
Swiggy - I am a pure vegetarian swiggy sent me non veg Open
I am a pure vegetarian and they send me chicken.when I asked for refund they said the can't and also they can't replace....
Nov 16, 2018 by Arbind Lochan Mishra
Swiggy - Refund Not provided Open
I ordered from swiggy and that order was paid via debit card and the restaurant didnot confirmed my order so i have to cancel that order after discussing same with executive. Now its being * days they havent refunded my money but they are sayi...
Nov 14, 2018 by Chanchal Ahuja
Swiggy - Food Not Delivered Open
Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came. After wa...
Nov 14, 2018 by Hanif Chauhan
Swiggy - Package not delivered Closed
Payment of Rs *** was done to Swiggy against a order but food was not delivered, order no.*********** dt **.**.**, refund was also not done till date. Contact **********...
Nov 14, 2018 by NP Karthik
Swiggy - Swiggy Payment taken without any order Open
Was ordering for Dominos Farmhouse Pizza from Swiggy, on **-Nov-** - there was a delay in payment, when I returned and made the payment - the order was no confirmed - instead got a message saying "Pacman" ate the money -- there was no order in ...
Nov 12, 2018 by K Pradeep Shenoy
Swiggy - Stale food delivered Closed
I ordered food from a restaurant from the swiggy application on **th November **** on **:** am. The food I received was stale and when I called the company they told me that we will pass the feedback and cannot do anything. Am i supposed to eat...
Nov 12, 2018 by Gurjyot Singh
Swiggy - Wrong Food is delivered Open
Swiggy didn't provide me the right food. Then I requested them to replace the order but they didn't. The delivery boy abused me and did not want to come my room. Swiggy took my whole payment and gave me nothing. I spoke to their executive offic...
Nov 11, 2018 by Arthita Batabyal
Swiggy - Food order not deilvered Open
They are not placing my order and giving excuses...
Nov 10, 2018 by Monish
Swiggy - Refund not received and denied their duty Open
Dear Team, I have faced one problem from **-oct-**** and till now i have not received my refund from swiggy and they denied his duty....
Nov 10, 2018 by MANUJ AGNIHOTRI
Swiggy - Item missing in the food delivered Open
Iam vijay ordered food vide order number *********** and one item i.e., Kaju Jheera Rice was missing from the food delivered to me. Later i tried to contact the delivery executive but his phone was not reachable. I had a chat with customer exe...
Nov 08, 2018 by Vijay
Swiggy - Order not delivered Open
Hi, I have made an order on swiggy on **-**-**** at *:**pm for a milkshake worth Rs ** from a renowned restaurant in my city(Vizag). Within ** minutes I get a message on my phone saying that the delivery executive is unable to contact you so pl...
Nov 06, 2018 by Akram khan
Swiggy - Order not taken but payment made Open
The payment was successful but no order was updated our received. I want a refund. ...
Nov 03, 2018 by Akankshya Rout
Swiggy - Food delivered very late and application was unresponsive. Open
Hi, I had ordered dinner for my family and friends from Biryani Zone (electronic city) on **st Oct at *:** PM. After a while the app became unresponsive and it kept showing that the delivery boy has arrived at the restaurant. I kept trying to...
Nov 02, 2018 by Ram Prakash
Swiggy - Bad quality and spoiled food Open
Sir yesterday I ordered food from bansi restaurent dugri through swiggy but rice bahut kharab the and khana stale tha but they said we cannot pay compensation...
Nov 01, 2018 by Meenu Garg
Swiggy - Delayed delivery Closed
Swiggy delayed my food delivery by *.* hours. Not just the delay, there customer care didn't reply, there on call person didn't pick call and it being dinner time, swiggy made me wait in sheer hunger for past *.* hours. When i tried to contact ...
Oct 31, 2018 by Harshit kashyap
Swiggy - Payment done food not delivered Open
I have order a pizza and choco lava cake worth of ₹*** via swiggy with payment done via netbanking. After waiting for long still the status of order was awaited. I called dominos regarding this so they informed that they haven't get the order...
Oct 31, 2018 by Himanshi Srivastava
Swiggy - Order was not delivered Closed
Swiggy service is going pathetic day by day, I have order food and the delivery guy who was about to get my order he switched off his mobile so we called customer care and spoke to Tabrez inform that we didn't receive our order plus delivery bo...
Oct 30, 2018 by Zuveriya Shaikh
Swiggy - Replacement not done properly Closed
I ordered rasgulla but I don't know how it got changed to ledikini and then when I received the order I thought of keeping it but the smell of the food was very bad and taste was also substandard so I thought of replacing it but what did I get...
Oct 29, 2018 by Raunak surana
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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