File consumer complaint against Swiggy at Voxya.com

Hi team.i have placed an order promised to deliver with in **min more than one hour delivery guy delibaretly disconnecting the call,customer care agent not even replying...

May 26, 2019 by Puja dutta

Swiggy - Online door ordering ^Open

At **/**/****, I made a transaction of ** rs. They deducted immediately from my bank account for * month swiggysuper subscription.but swiggysuper is not unlocked for me .Not yet.its been * days after I made a payment. Even they are not respondi...

May 26, 2019 by Akhil

Swiggy - Cancellation fee filed ^Open

I'd ordered from a known nearby restaurant at calicut. Due to certain unavoidable conditions i had to cancel the order. Swiggy has charged me rs ***. I'd called my order at swiggy and also called up the restaurant directly regarding cancelat...

May 24, 2019 by Krittika Hebil

Swiggy - I had received just inedible quantity of food with human hair floating in it ^Open

This food delivery company cheating with me. That company is not able to delivery my proper address so this night I can't take my dinner please help me voxy... And also deducted my payment and cancelled my order... Please justice me ...

May 23, 2019 by Jitendra Kumar Parida

Swiggy - Refund not provided ^Open

There was packaging default in two of my order of amount rs ** and rs ** so I complaint about it on Swiggy and they got ready to refund the amount by saying that it will be provided to you within * working days but it has been over * month and ...

May 23, 2019 by Vaibhav Mishra

Swiggy - Refund Not Yet processed after 12 days !!! ^Open

it been ** days no response from swiggy side!! If i ask about Refund the close the conversation in chat and i cant contact Call centre ....

May 23, 2019 by JOGESVAR JAYANTH M R

Swiggy - Amount deducted from my account ^Open

Amount deducted from my account. Also, I paid cash to the delivery boy because swiggy customer care guy committed it will credit back to my account. Still no refund of the amount. It's ** days over....

May 22, 2019 by Rajendra Nayak

Swiggy - Under cooked food delivered ^Open

Today I have placed an order on Swiggy. I have ordered * plates of veg fried rice from Magnum restaurant. The food was undercooked and tasteless. It's absolute wastage of my money. ...

May 21, 2019 by Priyanka Bhattacharjee

I had placed an order for butter chicken costing Rs. *** and above that **% discount was given. But when I opened the foil I was in miserable shock to see it's a packet of oil with few shredded pieces of chicken and human hair floating all over...

May 21, 2019 by Madhuchhanda

Swiggy - Got non vegetarian food against veg order to a person vegetarian since birth ^Open

I had placed an order for “Mixed Veg in Hot Garlic Sauce Combo x *” from restaurant China Gatherings DLF Phase * Ggn vide order No. #*********** via swiggy App on */*/**** at *.** pm. I ordered this meal for my regular lunch from swiggy and...

May 21, 2019 by AJAY SHARMA

Swiggy - Refund not yet processed ^Open

Customer support is very rude in swiggy. Agents are not at all caring about the customer. I have ordered from swiggy and the ordered got cancelled from the delivery boy. No one called us about it but swiggy is claiming that they tried to call w...

May 19, 2019 by Mahesh Muniganti

Swiggy - Item missing spillage issue on swiggy ^Closed

This is unfortunate but this is the third time I am using a different platform to complain against swiggy. My order number **********. *- First of all I have found one missing item from my order i.e one maharaja vada pao out of two that ruined...

May 18, 2019 by Rajat

Swiggy - Missed my items in my order gave a coupon which is in return my money ^Open

Order food of quantity * in swiggy pop out, received only *. I did a chat they said we apologise and give you a coupon of *** once accepted it tells can't apply for pop out. *) They wasted my time. *) Didn't return my original amount and in r...

May 18, 2019 by John chandra Teja

Swiggy - Regular payment fails ^Open

This is the second time in two days that payment for my swiggy order was deducted from my account and the order was not placed. This is not the first time this has happened. It's been happening for a long time and the customer service chat alwa...

May 16, 2019 by Maitreyee Bhave

Swiggy - Asked for the cancellation charge ^Open

Swiggy showed food delivery time as ** min and cancelled my order within ** mins. Due to my meeting at the same time, I could not take the first call. When I tried to call back meantime they have cancelled my order. In term and condition, its o...

May 16, 2019 by Juhi

Swiggy - Refund not received ^Closed

I ordered pastry from swiggy on dated * May but my order not delivered. For that, I had complained but did not get my refund. ...

May 16, 2019 by Avinash kumar

Swiggy - Misusing my number ^Open

Swiggy is not allowing me to log in with my number and they are forcing me to use someone else's number. They are not willing to send me an OTP either. They have called me on my number too by which they have verified that the number belongs to ...

May 16, 2019 by Margaret

Swiggy - Charged extra money ^Open

This mail is regarding the complaint of this order. Today **th May ****, I had ordered the thali from express veg. I had applied for the thali which is of Rs. *** and ** Rs. delivery charges and I had applied a discount coupon code for the same...

May 15, 2019 by Sandeep Sharma

Swiggy - I was charged for the order that was failed ^Open

I have recently ordered from dominos using swiggy app on *th may,****. After * hour, the order was still "in conformation from restaurant". I contacted swiggy healpline, they told me that my order was failed. They money will refunded within *-*...

May 15, 2019 by Ankush Sharma

Swiggy - Refund not credited ^Open

It's been more than ** days since my payment for two orders got failed. This worst app is not taking any actions regarding my issue. Please help....

May 15, 2019 by Shruti Mishra

Swiggy - Money deducted from account but not refunded back ^Open

Money deducted from the account but not refunded back. Please do the needful....

May 14, 2019 by Tejaswini

Swiggy - Someone else is using my email Id without verification ^Open

I am receiving emails from Swiggy for someone else's orders. The email id should be verified prior to sending emails but that didn't happen....

May 14, 2019 by Rajesh Jaiswal

Swiggy - Food item not delivered ^Open

Order #***********. I have placed this order in swiggy on **th May **** at around **:** pm. As the order was not delivered for a long time, I called the swiggy customer care around **:** pm on the same day. The executive told he had contacted ...

May 14, 2019 by Manoj

Swiggy - Ordered cancelled with consent and was charged ^Open

I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is...

May 13, 2019 by Niraj sharma

Swiggy - Food delivered very late ^Closed

My food is delivered to me after * hrs. Though the restaurant is just *-* km from my location and there was no issue of any traffic....

May 13, 2019 by Gaurav kumar jha

My email to Swiggy on **/**/**** ******* Team, It's very disappointing to write this email. I ordered a cake from Birdys Parel, Mumbai for my cousin as it's her birthday today. Without my consent, the ordered was cancelled and I was charged...

May 12, 2019 by Siddhant Saawant

My * of the orders got cancelled for different reasons from April **th to till date. For none of it, I have received the refund. But got the SMS saying the amount is refunded but I can't see it hitting my account or Amazon pay. I am trying to c...

May 12, 2019 by Shidtharth Karunamoorthy

I have ordered food from Swiggy that has never been delivered. I called customer care multiple times and they did not provide any solution or my money returned. They asked me to call the restaurant directly because they can’t track the order ...

May 12, 2019 by Mohit Sagwan

Swiggy - Very irresponsible customer care ^Closed

I had an issue regarding spilled and leakage food. Customer care executive did not give a resolution about late delivery. So how irresponsible people sitting there you can assume. Swiggy order no. #***********...

May 11, 2019 by Anshul Agrawal

Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered....

May 11, 2019 by Sukhendu Reddy

Swiggy - Stale food delivered ^Open

We have ordered (Order No: ***********) food from Parivaar Veg restaurant through Swigyy app. When I was ordering clearly provide instructions as below. *. Quality should be good *. Don't send stale food. But the restaurant people delivered ...

May 11, 2019 by A Muneswararao

Dinner not received. After * hr they refused to deliver orders. I am very disappointed. Don't go with swiggy....

May 11, 2019 by Rajeshkannan sunderarajan

Swiggy - Bad food delivered ^Open

The food was not hot and messed up when it came. Please do the needful....

May 11, 2019 by Balasubramanian

Swiggy - Food quality really bad ^Open

I have ordered a cake from swiggy as it was my boss *st work anniversary. The entire cake was rotten stinking the entire occasion got ruined. Later called up CC to complain they were least bothered saying they will update the Baker about the is...

May 11, 2019 by Akhil Ajith

Swiggy - Account data not deleted ^Open

I have asked Swiggy to delete my account as same cannot be done by the user and has to be done by Swiggy support team. Also despite multiple reminders to Swiggy, they have not deleted my account....

May 10, 2019 by Ajay Kumar Yadav

Swiggy - Misbehaviour by the company ^Open

Wrong delivery, wrong replacement and misbehaviour by customer care executive. Please help....

May 09, 2019 by ELHAM ANWAR

Swiggy - Rotten food delivered ^Open

For the last few months, this is happening that whenever I order form swiggy the food is delivered rotten or too salty that if consumed food poising is confirmed. So I complain to swiggy customer care whenever I complain they say to take ** Rs ...

May 09, 2019 by Brajesh Goon

Swiggy - Daily ad message ^Open

Its been one year I am getting disturbed of those swiggy messages to join their business venture and all. They are sending those messages like shooting an enemy. I have contacted one if their executive and they are not able to to help me out. N...

May 09, 2019 by Shaji

I placed an order in swiggy on ** April *:** pm but my order not placed and money deducted. Then I chat with swiggy customer executive and they told me my money will return in *-* days. But now it's ** days passed and at a time executive say gi...

May 08, 2019 by Swapnendra singh

Swiggy - Refund not done for order which were cancelled ^Open

I ordered the biriyani. After ** minutes they said it's not available. I am so hungry. Please help....

May 08, 2019 by Vetri

Swiggy - Does not refund for missing items ^Open

Swiggy does not refund when an item ordered is missed. Regardless of the item or time either they will say they would deliver once again which is waste. They will never care and will not refund....

May 07, 2019 by Mani

Swiggy - Lied about replacement ^Closed

Swiggy said they give me a replacement for my order and after some time I get back to them and ask for my replacement which they offer me ** mins back. After contacting them they said they are not going to give me my replacement and also said: ...

May 06, 2019 by Sanka Prasanth Kumar

Swiggy - Package got spillage ^Open

Ordered a birthday cake from Swiggy being a super member. But received spillage package and icing on the cake was spoiled completely....

May 05, 2019 by Rajesh Mehrotra

Swiggy - Late and cold food delivered ^Open

I have ordered food through Swiggy app which I paid the full amount through my paytm wallet. The order should be delivered in ** minutes but after ** minutes when I called the assigned executive he told me that another executive took my order p...

May 05, 2019 by Gurmeet Singh

Swiggy - Delivery boy misbehaved ^Closed

I placed an order at *:** pm and it was *:** pm but I didn't receive my said order. So I called the delivery boy to know where my order was and he abused me for nothing. When he arrived at my doorstep and I asked him to call his superiors he tr...

May 05, 2019 by Pratik Bissa

I had ordered food from swiggy on **th April ****. The order got cancelled by swiggy and received a message saying refund will be done in *-* days. But after * weeks still no refund from the swiggy side. After many follow up with the swiggy cus...

May 05, 2019 by Ranganath Pednekar

Swiggy - Food delivered had missing items ^Open

I ordered a veg greek salad from swiggy and it had missing items. When I asked for replacement they denied the same. After escalating it they are saying to get back to me on call and I never received a call. Now on escalating it again after * d...

May 05, 2019 by Aman Gupta

Swiggy - Bad food received ^Open

I ordered food from Swiggy. Chicken biryani served was burnt badly. Please do the needful....

May 05, 2019 by Naga malleswara rao bsr

Swiggy - Received wrong order ^Open

Ordered for boneless biryani, but I received biryani with bones. Please do the needful....

May 03, 2019 by Naveen Guntaka

I ordered * idli sambhar and * cold coffee from Sagar Gaire Bhopal at * pm on *.**.****. But the package was not delivered. I waited for about * hours. This behaviour is not justified. I need a refund as soon as possible. ...

May 02, 2019 by Adarsh Navlakha

Swiggy - Cancellation fee wrongly charged ^Closed

I ordered Item A + B on swiggy and prepaid for the order. The delivery boy called me to inform that half of my order (Item A) is not available. He offered me to replace missing items of order with Item B only. If I would have wanted Item B, I w...

May 01, 2019 by Sweta

Swiggy - Refund is not given to my account ^Closed

I have cancelled my order. They told to give my money back in my account in *-* working days. Those days are over but the money is still not received. Please do the needful....

Apr 30, 2019 by Ashutosh tiwari

Swiggy - Refund not done ^Open

I ordered food using UPI by Swiggy and it didn't come and refund didn't come. Please do the needful. ...

Apr 30, 2019 by Kunaal Hemnani

Swiggy - Delay in refund ^Closed

My Order was cancelled by Swiggy on **th April. No reason for cancellation given by Swiggy team. Amount got debited. I got a message that within *-* days refund will be processed. Until now I have not received the refund. I am still chasing the...

Apr 30, 2019 by Ravi kumar jangam

Swiggy - Non delivery of order ^Open

I have ordered food today (**-Apr-****) at *.** pm. Order No-***********, but order yet not received till *:** pm. After calling multiple times customer care team not even given proper information. Swiggy assigned almost * delivery boys to but ...

Apr 29, 2019 by Gajapati Rao

Swiggy - Account got suspended ^Closed

My swiggy account has been suspended unnecessarily I can’t place my orders. Please help. ...

Apr 29, 2019 by Divij saluja

Swiggy - Food not good ^Open

The food was really not good. I just took one spoon of it and kept it as it is. I asked Swiggy to refund but they are not accepting my complaint. Please help....

Apr 28, 2019 by Akbar ali agwan

Swiggy - Cheating done with me ^Closed

Order number ***********. We ordered veg thali but totally I received differently. They cheating in photo veg biriyani and sites and sweets but I received only sambhar rice and french fries. Who give sambhar rice french fries? Also, where are s...

Apr 27, 2019 by Vinoth

Swiggy - Items not matched ^Open

I ordered food from the restaurant name Subbayya gari hotel at Hyderabad but when I got the ordered beverage was missing. I made a complaint about that till now no one responding and they closed the issue in the app. I am totally dissatisfied w...

Apr 26, 2019 by Makkena Venkateswara Rao

Swiggy - Food delivered very late along with uneatable condition ^Open

I have ordered a "buy one get one" order of over ***+ tax rupees. They provided only one and saying it was a free order to buy one get one. They said that they gave a **/- to **/-discount coupon for next order and order again with the same amou...

Apr 25, 2019 by Nitin Kumar Bisht

Swiggy - Bad quality food received ^Closed

I have ordered kulfi from Bombay kulfi. The kulfi tastes like neem. I complained to swiggy but not getting the proper response. ...

Apr 25, 2019 by Pramod

Swiggy - Inconvenience in placing order ^Open

Using Swiggy, I ordered food which was later informed about the cancellation on Swiggy end itself as the restaurant was not able to place this order. On asking I was informed about the SOP of *-* business days of getting the refund. However i...

Apr 25, 2019 by Kunal Bhandari

Swiggy - Security concern from restaurant owner ^Open

On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of t...

Apr 24, 2019 by Sandeep Nair

Swiggy - Bad food quality of restaurant ^Open

Worst food quality and no refund is given after request. Poor solution by customer care executive. Please do the needful....

Apr 24, 2019 by SMITA MAHENDRA BAVALEKAR

I ordered food on swiggy from restaurant Krishna veg, Pradhikaran, Pune. I ordered it at *:** pm and estimated waiting time was of ** mins but I received the package by **:** pm. To add to this problem the food I received was cold due to which ...

Apr 24, 2019 by Sahil agarwal

Swiggy - Didn't refund amount for bad quality food ^Open

I complain about bad quality food too much time. This is too many times they didn't give me compensation or refund for any kind of bad quality food. So I request you grant me the amount for my all bad quality food. After having food just we wer...

Apr 23, 2019 by Nahida

This is not the first time this happened with Swiggy but the third time. The delivery executives claim the order is delivered but it is not. To top of that they are rude. I do not need that as a customer. The service agents do not seem to respo...

Apr 22, 2019 by Soumya Goda

Swiggy - Delivered stale food ^Open

I have been sent stale food from Juno's Pizza in Thane through swiggy. I had ordered a Mexican pizza during their happy hours. I was feeling very hungry and fatigued. When I received the pizza I smelled it and it was very bad, and it tasted sou...

Apr 22, 2019 by Viraj Pawar

Swiggy - Items spilled and package broken ^Open

Items were spilled and the package was broken. Swiggy closed the conversation without any solution. I want to file a strong complaint against swiggy and strong action needed to be taken....

Apr 22, 2019 by Rajesh Mehrotra

Swiggy - Worst quality food received ^Open

The swiggy charged ** Rs for packaging but when I received the order then it was in bad condition. The veg was mixed with dal and roti was burned and uncooked and it was not with butter. Everything in this order was in bad condition and when I ...

Apr 21, 2019 by Shubham Panwar

Swiggy - Very bad quality food delivered ^Open

Yesterday after ** in the night I ordered a platter from some hog dogs store listed in swiggy. The sauces, fries and garlic roll are like very cold and very hard to eat. They got very stiff and a layer like formation on the sausages and they ev...

Apr 21, 2019 by PILLI PRANEETH

Swiggy - Didn't refund the money for service unused ^Open

Didn't refund the money for service unused and not helping to update number. No information has been given before changing the number....

Apr 21, 2019 by Bhakkia Lakshmi

Swiggy - Denied for the full refund ^Open

I ordered from Swiggy prepaid order no. *********** Crispy Veg Supreme Combo X * in no of Rs. ***. (Reg. Fries & a Large Pepsi Can Crispy Veg Supreme Combo) Ordered delivered * no. or Pepsi can only worth Rs.*** only. Rs. *** order loss and ti...

Apr 20, 2019 by Rajbir

Swiggy - Uncooked food received ^Open

The order received was completely uncooked. The agent from swiggy said since we have already multiple times compensated you so this time we cannot give and also it's not swiggy responsibility. The issue is a customer cannot take guarantee of fo...

Apr 20, 2019 by Surbhi

Swiggy - Stale food received ^Open

I ordered food through swiggy from Malabar house Chennai through their invoice number ***** on **/*/****. Swiggy number was ***********. The food was found to be stale. The chicken was smelling bad and was not fit for human consumption. When we...

Apr 20, 2019 by Prasi dev

Swiggy - Different package delivered ^Open

Yesterday on **/**/**** I ordered fish fingers from "Arabian Grillz" restaurant from swiggy. Instead of fish fingers, they dogged me by sending something different stuff which is maida filled finger rolls instead of fish. I need to take action ...

Apr 20, 2019 by Sadiya sha

Swiggy - Order got cancelled ^Closed

Swiggy order no. ***********. The first swiggy confirmed my order then it also showing an order picked up after ** minutes. I received a call from swiggy that order got cancelled what kind of unprofessional behaviour is that and this is not the...

Apr 20, 2019 by Rajat agrawal

Swiggy - Item missing and delivered wrong item ^Open

I had ordered a pizza and Pepsi on swiggy. I have not received Pepsi. The pizza delivered was not the one which I ordered. I asked for help and those people don't even care about it. They are telling that they are sorry and they can't refund my...

Apr 20, 2019 by Manoj gowda

Swiggy - No complete refund of money ^Open

I have given the order in swiggy and paid Rs. ***. I got a call from them after *:** hour from the delivery for address confirmation who don't know how to speak in Hindi or English. After that got another call from a swiggy representative who i...

Apr 20, 2019 by Sivaramakrishna

I have ordered food online with swiggy. I made the payment through online transaction. The restaurant failed to deliver it & they cancelled the order. I requested to refund the money they said the money will automatically credit to the account ...

Apr 19, 2019 by Jayanth

Swiggy - Wrong food received ^Closed

This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...

Apr 19, 2019 by Divya

Swiggy - Bad quality food received ^Closed

I ordered food from swiggy. But the food delivered was of very bad quality. I complained to the swiggy executive. But they didn't solve my problem....

Apr 19, 2019 by ASIT KUMAR RAJ

Swiggy - Food order not delivered to me ^Open

I ordered some food via swiggy of cost ***. They did not deliver it to my address and after * hour it showed delivered on swiggy website. I tried to contact swiggy every time they told me that food had been delivered. They did not resolve my ...

Apr 18, 2019 by Harmesh prakash

Swiggy - Refund not credited ^Open

I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about * hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...

Apr 18, 2019 by Suman Patra

Swiggy - Got bad quality food ^Closed

I ordered desi ghee from swiggy. There is total dalda in it and when I opted for replacement. Then again they gave me the same product means I paid Rs. *** for desi ghee but swiggy gave me dalda....

Apr 18, 2019 by John

Swiggy - Refund not received ^Open

I had placed an order with Swiggy on *th April of *** Rs and I cancelled the transaction. It has been more than ** days now and I have not received the refund. When I contacted the ICICI bank, they said get an email confirmation from Swiggy tha...

Apr 18, 2019 by Rajesh Lakumarapu

Swiggy - Delivered different food ^Open

Yesterday I ordered veg Hyderabadi biryani from JBB fast food corner from Swiggy. But they delivered me non-veg biryani. I am pure vegetarian belongs to the brahmin family. The company is not accepting my complaint even not giving reply to my m...

Apr 18, 2019 by Nidhi Shukla

I ordered food online via swiggy at *:** am on April **, ****. They sent me a message confirming the order and gave an estimated time of delivery of about ** minutes. I waited till *:** am but on the Swiggy’s app it was still showing that foo...

Apr 18, 2019 by Raghavendra Tripathi

Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said w...

Apr 18, 2019 by Soudipto Bose

Swiggy - Worst service given ^Closed

Worst service of swiggy. I ordered food at *:** pm and a rider from swiggy call me at **:** pm. He said that he got my order before * minutes when he calls me....

Apr 18, 2019 by Himanshu

I ordered two plates pav bhaji from shiv Sagar Viman Nagar, Pune at *.** pm (prepaid Order) at *.** pm. I called the delivery executive assigned to please try and expedite the delivery as I have children and they are quite hungry. He agreed to...

Apr 17, 2019 by Nikki Pandey Awasthi

I placed an order with Swiggy in Hyderabad around *:** pm, Order #***********. The restaurant accepted the order but about ** mins later, I received a call from one of Swiggy's delivery executives saying that the concerned restaurant is over-fl...

Apr 17, 2019 by Tanya

Swiggy - Order accepted but not delivered ^Closed

I have ordered some food items for my guest on swiggy. The order had been accepted by swiggy but after ** mins from placing the order, swiggy refused to deliver. For me, it is such an embarrassing situation. Guest awaited at home for dinner and...

Apr 17, 2019 by Rajesh Mehrotra

Swiggy - Incomplete order delivered against full payment ^Open

Its been more than one and a half hours since we have ordered our food. The delivery time was expected to be within ** mins. Everybody was tired and slept without eating food this shows how bad the service is of swiggy. They were not replying t...

Apr 17, 2019 by Vidhi gupta

Swiggy - Spilled food delivered ^Open

Food in the package was spilled out and no actions were taken by concerned. Please do the needful....

Apr 17, 2019 by Prajwal M

Swiggy - Sending the food in banned plastic ^Closed

The food was sent in banned plastics in spite of the restaurant charging ** rupees as packing. The sweet sent was different from what was mentioned in the swiggy website. This is a serious crime by swiggy ...

Apr 17, 2019 by Josley jafran vas

Swiggy - Cancelled my food order ^Open

I ordered food from restaurant Kings of wings via the swiggy app on **th of April **** at **:** pm. After half an hour when there was a delivery executive was assigned to my order I then asked for help from swiggy chat. During the process, they...

Apr 17, 2019 by Aniket Singh

Swiggy - Worst quality of food ^Open

The food that was delivered to me was the worst quality of it, the entire food is lying on my dustbin because the food wasn't suitable for cattle as well. The gravy was stinking, the Parotha were half cooked. In fact, it was not even ** per cen...

Apr 16, 2019 by Deepak Kumar SIngh

Swiggy - Fraud on coupons ^Closed

I have ordered food from Swiggy application on the ordered value Rs ***/-. The application claimed **% off on all orders. That's why I ordered the food and got off of Rs. ***/- which is roughly **% of the order value. I and swiggy had a chat o...

Apr 16, 2019 by Kovvada krishna chaitanya

Swiggy - Charged twice for the order ^Closed

Order no - #**********. I ordered food from Kritunga restaurant and later cancelled because the **% zomato coupon has not been applied. Then reordered the food same time from the same restaurant with order no #********** within * minute but the...

Apr 16, 2019 by Pavan

Swiggy - Money deducted but order not placed ^Closed

I ordered food from Swiggy and completed my payment. Money got deducted from my account but the order was not placed. Please help me to get my refund....

Apr 15, 2019 by AISHWARYA SONTAKKE

Swiggy - Different item delivered ^Open

I have ordered a chocolate cake through swiggy but a different cake was delivered and there is no after support to get my refund back from Swiggy's side. ...

Apr 14, 2019 by Tarun

Swiggy - Harassment done with me ^Open

I order the food from Swiggy. I was harassed by a delivery boy whose name is Akarsh....

Apr 14, 2019 by Nahida

Swiggy - Bad quality food and bad customer service ^Open

I ordered biriyani and lime juice combo on **-**-**** on Swiggy in Kalamassery, Kerala, India. I paid Rs.*** via Paytm. The food had a bad smell. And the chicken and gravy were burnt. The rice was uncooked. Simply saying, never had to face food...

Apr 14, 2019 by Albert Augustine

Swiggy - Quantity given is not adequate ^Open

I had order chicken masala from a restaurant through swiggy. The quantity was not adequate. When I contacted the customer care for this issue they said the quantity depends on the restaurant and varies with different orders. So to prove if the...

Apr 14, 2019 by Josley jafran vas

Swiggy - Order cancelled without information ^Open

I have ordered on **th April and these people have cancelled my order after * hour without informing me. They actually have wasted my time in between an hour. Today I have spoken with them. They easily said that refund has been cancelled due to...

Apr 14, 2019 by Ameer Pahadasingh

I ordered butter soya chap gravy, butter paneer gravy, butter soya chaap masala worth Rs. *** from Sharma Paneer Tikka, Bathinda. An item(butter soya chaap masala) was missing worth Rs.***. I immediately reported the problem to the restaurant a...

Apr 13, 2019 by Gursimran Singh

Swiggy - Refund amount not credited to my account ^Open

On *th I order for an amount of Rs. ****/. The amount deducted but the payment not done. I called the customer care they assured of refund within *-* days. Till date, no refund done yesterday messaged two of their customer executive. Ms Charula...

Apr 13, 2019 by Uma Shanmugam

Swiggy - Bad quality of food delivered ^Open

The food delivered was undercooked and extremely cold. I tried contacting swiggy and their restaurant but there was no response from them. Also, I raised a complaint....

Apr 13, 2019 by Ayush Bansal

Swiggy - Food quality was worst ^Closed

I ordered one half plate matar panner and one veg biryani online from Swiggy's restaurant Partner Comfort Rasoi. There were errors with the following: -The Matar Panner was very less in the quantity that was just half of half. The food was hot,...

Apr 12, 2019 by Ayush Kumar

Swiggy - Different food is delivered ^Closed

I have ordered the food but they delivered some other food. Please help me...

Apr 12, 2019 by Janani

Swiggy - Food not delivered and order got cancelled ^Closed

I have ordered food from swiggy on **-**-****. After some time I reached the delivery guy and he informed that he called me several times but I didn't pick up my call. I haven't received any call at all. I have called him again and went to pick...

Apr 12, 2019 by Raghavender

Swiggy - Items missed from the order ^Closed

I have ordered food items but didn't get delivered. Please do the needful....

Apr 12, 2019 by Shantle sequeira

Swiggy - Wrongly charged by the company ^Closed

While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went ...

Apr 12, 2019 by Jinesh Jain

Swiggy - Company refused for refund ^Open

A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...

Apr 11, 2019 by Kanishk Rathi

Swiggy - Items were missing from the delivery ^Open

Some Items to be delivered were missing. Their customer support didn't give a satisfactory response. ...

Apr 11, 2019 by M. SAMEER

Swiggy - Refund not received after 15 days ^Open

I have ordered some food from swiggy on **th March, *.**. App says the order will be delivered within approx ** mins and then says the restaurant has accepted the order and preparing food. Then one delivery guy was assigned but he was too far f...

Apr 11, 2019 by Milind Bharambe

Swiggy - Dead cockroaches found in the food ^Open

My Swiggy Order no is ***********. I ordered Rajma Rice and Cold Coffee with IceCream. I found *-* cockroaches in Rajma Rice and I don't know how much I had swallowed. I was too scared to open the cold coffee. Want a refund for the whole order ...

Apr 11, 2019 by Nishchhal

Swiggy - Food was bad ^Closed

I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...

Apr 11, 2019 by Akash Sharma

Swiggy - Issues in refund ^Open

I ordered food from bake factory via swiggy and it was undercooked and when I asked for refund swiggy denied it saying their policy does not cover it....

Apr 10, 2019 by Sandeep Chitturi

Swiggy - No refund on food order ^Open

This is related to poor and bad service of Swiggy for the order no ***********. I had the following issue with the order. *. The order got delivered in almost *hrs after several follow-ups (Where is the timely delivery policy of swiggy?) *....

Apr 10, 2019 by Vikash

My food order was delivered on **th March and swiggy informed me they can't deliver food after * hour. They denied to refund and gave me false information that refund was done and check with the bank. It's been * weeks. ...

Apr 10, 2019 by Pratap shetty

Swiggy - Food delivered from different restaurant ^Open

Order id #***********. I have ordered food from Hyderabad chef via Swiggy. But they delivered from some other hotel. I asked the delivery guy but no proper response. I have a complaint at swiggy support. They gave me a compensation coupon. When...

Apr 09, 2019 by Manikandan

Swiggy - Non veg food delivered on veg order ^Open

I have ordered #*********** veg food chilli paneer and noodles from Swiggy on **/**/**. They delivered me non-veg chilli chicken and noodles (Lazeez Restaurant). As on the receipt the food items were mentioned in abbreviations so I was confused...

Apr 07, 2019 by Praveen

I want to file a complaint against Swiggy. Swiggy staff named Santhosh who not delivered my paid food and indecency activity, not the response to the customer. Food did not deliver and I lose my amount also. I am having the evidence. So please ...

Apr 06, 2019 by Chitra

Swiggy - Over-burnt food delivered ^Open

All the tandoori rotis are completely overburnt. The customer care executive had refused to take any action. I am being completely looted by the restaurant....

Apr 06, 2019 by RAVI KUMAR KARN

Swiggy - Amount debited twice ^Open

Hell Swiggy. I have paid twice to swiggy instead amount should be debited only once. They said that payment gateway will refund and I need to wait at least *-** days, which I have already done. I have attached the screenshot and here is the ord...

Apr 06, 2019 by Aaresh

Swiggy - Approval for refund ^Closed

I have placed an order on *-*-** for which order was not accepted and ultimately amount got debited. It is not been refunded. No further message has been received from swiggy as well. Please try to fix it so that I can make further orders....

Apr 06, 2019 by Varsha chouhan

Swiggy - Terrible food delivered ^Open

I had a bulk order for a party and it was completely ruined because of the terrible quality of the food that was delivered....

Apr 06, 2019 by Shivam

Swiggy - Rude behavior by the delivery boy ^Closed

I have ordered food from Wrap and Roll Mohali today. When executive came to me he started arguing about the address I have given in swiggy whereas I have given a proper address there. He was so aggressive and arguing for no reason. He was also ...

Apr 05, 2019 by Abhishek

Swiggy - Stale food received ^Open

I had ordered * chicken biryanis and * butter chicken through swiggy from Golden Orchid Bhubaneswar on **/**/** at **.** pm. The food was delivered at **.** pm. But while eating found that the food was stale and had to be thrown away. The food ...

Apr 05, 2019 by Himaghna Chakraborty

Swiggy - Food order accepted and then cancelled afterwards ^Open

Food ordered from swiggy. I have added a special instruction on cooking. No salad was given and this was third time happen while ordering from food. As per the conversation with the driver, he said my work was only to take food. He said you ask...

Apr 04, 2019 by Udhav Dubey

Swiggy - Poor service provided ^Closed

The delivery guy had delivered the food late and the food was spilt in the packing. This is the issue which has to do with the delivery guy and swiggy. Please ensure we escalate and reach about these issues of swiggy with as many customers of ...

Apr 03, 2019 by Josley jafran vas

I ordered food (Chicken lollypop Biriyani and chicken fried rice) on swiggy (restaurant - Biriyani Bowl) costs Rs. ***/- at around **:**. Customer care from Swiggy called me and told that order is not there at **:** and told me that the food it...

Apr 03, 2019 by Amar Bodasingi

I have ordered food on Mar **, **** from swiggy(Order ID: ***********) of Rs. ***. Unfortunately, the hotel which I have ordered didn't take the order and my transaction got failed and till now my money didn't get refunded. Similarly, on Mar **...

Apr 02, 2019 by Dineshkumar D M

Swiggy - Refund not received ^Closed

We had given an order and made the payment through paytm but the payment showed declined and the amount got debited. So we selected the COD option and made the payment in cash. Then we came to know that even paytm balance was deducted and we ca...

Apr 02, 2019 by Harshit Desai

Swiggy - Non veg food delivered instead of veg ^Open

On *st of April ****, Pune I ordered Veg Schezwan noodles and Chicken Lolipop. Chicken Lolipop was good but instead of Veg Schezwan noodles, I received Chicken Schezwan Noodles. When I talked to their executive, they said they can't refund anyt...

Apr 02, 2019 by Amit Roy

Swiggy - Items not delivered ^Open

As per the attached screenshot, Swiggy took the money from me and did not deliver the item tangdi kabab. They admit that it was their mistake and kept on telling me that they would deliver my order. Nothing happened and now they just apologised...

Apr 01, 2019 by ANN KURIAN ABRAHAM

Swiggy - Extremely delayed delivery and poor service ^Closed

Swiggy order number ***********. Order delayed by over ** mins. No response from anyone. Forced to leave for work hungry. And got canned responses from customer service. Despite being delayed another order was prioritized over mine. ...

Apr 01, 2019 by Sreenadh Narayanan

Swiggy - Coupon not applied ^Open

I have successfully applied a coupon code name "PMNEWAPR" on one of my Swiggy order. But their customer care is refusing that no coupon code has been applied. Disgusting it is. Should I now require to take the screenshot of every coupon code ap...

Apr 01, 2019 by Rajat agrawal

Swiggy - Account suspended by the company ^Open

I ordered food from Swiggy under their ** minutes or free scheme. When my food was more than ** min late I asked for compensation. As a result they not only refused it but also suspended my account. I have the screenshots as proof that ** minut...

Apr 01, 2019 by Vikas Kundu

Swiggy - Refund not received ^Open

I tried placing an order with Swiggy on **th March amounting to Rs ***. The order did not get through but the amount was debited from my account. Regarding this, I tried reaching out to nearly * of the customer service executives. Two at least ...

Apr 01, 2019 by Kameshwari Vijayakumar

Swiggy - Extremely rude delivery guy refused to deliver food ^Open

I placed an order and the restaurant accepted the order but there was no executive available for delivering the order. I called to customer care where they disconnected the call and customer care was not available further. I want my money refun...

Mar 31, 2019 by Vamshi

Swiggy - No refund given ^Open

I placed an order on Swiggy on March *st **** of Rs.****. I got a call from the delivery agent that concern restaurant doesn't have that food. So I cancelled the order and asked for the refund. It's been ** days and I still haven't received a r...

Mar 31, 2019 by Paresh Sankhe

Swiggy - Refund pending by the company ^Open

My order cancelled and the amount was deducted. Swiggy said dominos will help you in this. I had spoken to dominos. They said they refund in my amount. They shared a screenshot of refund which I had shared to Swiggy but there is no response fro...

Mar 31, 2019 by Varsha Manvani

Swiggy - Burnt food received ^Open

Ordered food from Swiggy and received totally burnt food. Manchurian balls were burnt because of that whole food including noodles were smelling like burnt. I called swiggy customer care but they didn't help me also swiggy chat didn't provide ...

Mar 31, 2019 by Rishabh

Swiggy - Wrong item delivered ^Open

Received completely wrong main dish item and received no support from Swiggy. Customer care told they will ensure such things won't happen in the future. But this is not the first time they are saying this....

Mar 31, 2019 by Vicky Abishek

Swiggy - Order did not get through ^Open

I tried placing an order with Swiggy on **th March amounting to Rs ***. The order did not get through but the amount was debited from my account. I have been following up with customer care since this issue has happened. Only * of the represent...

Mar 31, 2019 by Kameshwari Vijayakumar

Swiggy - Money refunded in dated coupons ^Open

Order no.#*********** The order wasn’t delivered and the sum of ₹*** was returned as a ₹*** coupon that is dated and will expire and it can’t be used with any other discounts available....

Mar 31, 2019 by Arunabh

Swiggy - Pizza not delivered ^Closed

They have cancelled the order and it's a month they are refunding my money neither by Domino's nor by swiggy. My swiggy order no is ***********....

Mar 31, 2019 by Jasika

Swiggy - Food was burnt and uncooked ^Open

The food that I received was of absolutely bad quality and was uncooked. This was a huge order for me. I lost more than **** Rs. I want my money back....

Mar 30, 2019 by Shivam

Swiggy - Different food delivered and disrespectful behavior ^{Awaiting Details}

First thing provides the wrong food. Received burnt tandoor roti instead of tawa butter roti. The second thing the person is very disrespectful. When I was telling concern he closed the conversation in between....

Mar 29, 2019 by Richa aggarwal

Swiggy - Refund not provided ^Open

I ordered from Swiggy on ** March and made an online payment via UPI of *** Rs but the transaction got failed from their side. They just keep on telling that it would be refunded within * days. But it's been more than seven days they haven't pr...

Mar 29, 2019 by Sana shaikh

Swiggy - No refund given ^Open

Order no - *********** I have to say that swiggy is worst with customer relations. They gave me a useless food with spillage and didn’t give me a refund and also not issue my report. I want my refund and from now I will not use swiggy as the...

Mar 28, 2019 by Harshit khurana

Swiggy - Account blocked by the company ^Closed

I have been notified all of a sudden that my account has been blocked on account of me raising too many concerns in a short period of time. However, it is actually very surprising for me because my number ********** wasn't active from **th Feb ...

Mar 28, 2019 by Arjit Pandey

Swiggy - Packing issue with the food ^Open

The packing used by the restaurant from Swiggy is horrible, in spite of multiple escalations Swiggy is not doing anything to improve the hygiene. It's disgusting to get the food in the condition which is presented to me. Using plastic to send f...

Mar 28, 2019 by Josley jafran vas

Swiggy - Not getting proper refund for the order ^Open

I ordered medium size pizza on swiggy but I got a small size pizza having a different specification which I have uploaded. However, when I raised the issue they gave only *** rupees coupon. Why should I get *** rupees when I wasted *** rupees. ...

Mar 27, 2019 by Kank raz

Swiggy - Not received refund ^Open

I have received a wrong order and hence asked for a refund. They said it would be refunded in * days. I have asked them at least * times and it has been ** days since the transaction. They claim to have initiated the transfer. When I asked the...

Mar 26, 2019 by Prithvi vasireddy

Swiggy - Food spillage issue ^Closed

I got food to drown in momo soup. And I ordered two food items. And customer care declined to help me. They told me they can't do anything. I have paid them why should always customer suffer. ...

Mar 25, 2019 by Rahul Krishna

Swiggy - Poor food quality and quantity ^Open

I ordered Chicken tikka from Swiggy app. It was delivered unsealed. I ordered it for Rs. *** and the portion were so less as it was of **-*** rupees. ...

Mar 25, 2019 by Soyeb

The delivery guy was extremely rude. After making me wait for ** mins he said he will not deliver and I should complain if I want to. There was no proper response from Arup and Veronica from Swiggy customer support team. They also had no clue a...

Mar 25, 2019 by Mayank

Swiggy - Spoil food received with fungus ^Open

I have ordered from swiggy on ** March **** from cool biz outlet and received my falooda, lemon juice and a chicken burger. From that, I have received a bad quality fungal formed burger. When I asked for a replacement as it was already late the...

Mar 24, 2019 by Saravanan

Swiggy - The offer not completed ^Open

This is regarding as per this option. I had subscribed to this but I didn't receive anything from swiggy. It has been very disappointing as I was looking forward to a surprise....

Mar 23, 2019 by Kshitij roodkee

Swiggy - Delivered very bad food ^Closed

I have ordered mutton kadi from Swiggy today. They delivered bad, smelled food to me. Swiggy now cheating us by delivered such bad food....

Mar 23, 2019 by PRITY PRIYA

Swiggy - Food sent was not sealed ^Open

The food sent was not sealed and packing was not good in spite of charging for packing. The papad sent was broken and sweet sent was received smashed with little gravy spilt. I had to throw the order and wait for customer care to end up with no...

Mar 22, 2019 by Josley jafran vas

Swiggy - Order cancelled by the restaurant but money debited ^Closed

The order was cancelled by the restaurant on **/**/****. Swiggy executives are saying that money has been refunded. But even after ** days, it is not credited back to my account. They have not provided any way to escalate the complaint. Each ti...

Mar 22, 2019 by Soumya

Swiggy - Amount deducted twice ^Open

On **th March I have placed an order from Swiggy and the amount got deducted twice Rs *** for each transaction total amount deducted was ****. I got a mail that transaction failed and I will receive the amount within *-* working days. No one is...

Mar 22, 2019 by M. Sudha sree

Swiggy - Special instructions were not followed ^Open

I have ordered food from Swiggy. I have given them special instructions that in my food there should be no onion as well as no potato but they didn't follow it as well as when I talked to their agent they said it will not be refund and nothing ...

Mar 22, 2019 by Chirag shah

Swiggy - Received bad quality food ^Open

This was not the first time I received bad or poisoning food from Swiggy and they don't take action against it. Swiggy is trying to play with people's life. Kindly look into this. The order I'd: ***********...

Mar 21, 2019 by Ajay Kumar

I am placing the order for food daily three times from Swiggy. Some times they are delivering the food what I had ordered. But some days they call me over the phone and say that the item ordered by me is not available in the restaurant. It is h...

Mar 21, 2019 by K BALA KRISHNAN

Swiggy - Irresponsibility by the company ^Open

I ordered from Swiggy and the app said that my order was being processed and that I would get the order in ** mins. But in a few minutes, the app pop said the hotel had closed whereas Google said the restaurant was open. ...

Mar 20, 2019 by Xxxxx

Swiggy - Cold food delivered ^Closed

I received too cold food. It was highly disappointing. I requested a full refund for this order but they have refused to say they'll pass the feedback to the restaurant. The same thing happened a day ago. I received a different order. Again the...

Mar 20, 2019 by Anurag Pandey

Swiggy - Wrong food item received ^Open

Wrong food item has been received. I had ordered panner lababdar instead of that I got shai paneer and the quantity of the food is too less according to the amount. ...

Mar 19, 2019 by Aayushi Mittal

Swiggy - Missing items in my order ^Closed

I had ordered from Mc Donald's order #*********** and few of my items were missing from the order, not to mention item received was dead cold. After complaining multiple times, I have been told *. They can give me Rs ** as a token of apology ...

Mar 19, 2019 by Agrata

Swiggy - Package received without seal ^Closed

I ordered food from Swiggy. They delivered me the package without the seal. If required I can give you the proof of chat. ...

Mar 19, 2019 by Josley jafran vas

Swiggy - Order not delivered ^Closed

I have ordered food from Swiggy at around ** pm. Money deducted of Rs. ***/-. After * hr of order time, Swiggy delivery agent called me and said the restaurant not accepting order because some other agent already picked the order. So, they cann...

Mar 19, 2019 by D M KRISHNA

Order number *********** I placed an order on swiggy but the order doesn't confirm. So I talked to a customer support agent he assured me that my order is confirmed and delivery should be made in within **-** minutes. I have confirmed again by...

Mar 18, 2019 by Rajat agrawal

Swiggy - Bad quality food received ^Open

I ordered the food from swiggy and the food delivered to me was stale and burnt also the cold drink was too hot. I complain to the swiggy customer support and they didn't resolve my issue. They wasted my * hour in chat and said sorry for the i...

Mar 18, 2019 by Rishabh

Swiggy - Food missing from my order ^Open

I had order food from Swiggy around **.** am and food got delivered by **.** am. I check the food and found items in food were missing. This was informed to the delivery guy as well as the customer care. They told refund of Rs.*** will get done...

Mar 18, 2019 by Ravi

I ordered a Pao Bhaji at my place and mentioned full address in the details. The delivery boy called me and informed me that he can't come to my place (at the mentioned location). First, he got late. Secondly, he asked me to meet at kid point a...

Mar 18, 2019 by Vishal Pachauri

Swiggy - Rotten food delivered ^Open

I had ordered a few items from a restaurant that was listed on Swiggy. When I received the food, the foul smell came out the second I unpacked the biriyani. I raised a complaint in Swiggy's customer service claiming to have received bad quality...

Mar 18, 2019 by Nived Nambiar

Swiggy - Order not received ^Closed

We had given the order of Rs. ** but received the same worth in Rs.** only. They had given me Rs.** coupon as a refund but when I applied this coupon for further order it wanted Rs. ** again as delivery charges. It means I will have to suffer a...

Mar 17, 2019 by Adeeba arif

Swiggy - Order cancelled and payment not refunded ^Closed

I ordered double egg roll by rolls mania through swiggy. My order was not delivered as it cancelled by swiggy. Also, my amount is not refunded. Swiggy order no last * digits ****....

Mar 17, 2019 by Imran malik

Swiggy - Packaging issue, food got wasted ^Open

I order an ice cream which I received in a total melted condition which got wasted. I asked Swiggy agent, Mr Moloy Ghosh, to refund or give my ice cream back via chat but instead of helping me he talked with me sarcastically and closed my chat ...

Mar 17, 2019 by Aftab Alam

Swiggy - Package was broken ^Closed

I ordered food from Swiggy. When I received it the package was already broken. The food inside was cold, stale and oily....

Mar 17, 2019 by Darshan

Swiggy - Wrong package delivered ^Open

Ordered food was butter khulcha of quantity ** pcs which cost for ***.** and normal khulcha delivered. They have a pathetic customer support team which don't want to accept their mistake in spite of producing them proofs....

Mar 17, 2019 by Habeeb

Swiggy - Delivery executive behaved badly ^Closed

We ordered food from Swiggy, order number #***********. The delivery executive Naveena abused badly for not marking a current location properly to the lady who came to pick up the food. Used bad words by calling her mother sister....

Mar 16, 2019 by Nadhiya

Swiggy - Complaint not addressed ^Open

Https://voxya.com/view-complaint/damaging-use-of-plastic-in-food/19926...

Mar 16, 2019 by Prabhat Gaur

Swiggy - Cheated by the company ^Closed

I placed an order at **.** pm. It was promised to be delivered by **.** pm. I ordered food and made an online payment. The status was shown as "food is getting prepared", till **.** am and then the delivery executive called up and said that the...

Mar 16, 2019 by Kannan RK

Swiggy - Refund not done ^Closed

I cancelled my payment transaction as I wanted to order something else in the middle of the transaction. The amount was deducted from my account. Now it's been more than * days. Still refund is not done. Order id-***********...

Mar 15, 2019 by Sandeep Singh

Swiggy - Uncooked food delivered ^Closed

The food was very uncooked. It was almost raw. Please help me with this....

Mar 15, 2019 by Shivam

Swiggy - Wrong food delivered ^Open

I have given special instruction to not include tomato in my order as I am allergic and I asked for a refund since I cannot eat what they provided and to order from another restaurant. The customer care executive Purvi Uniyal just closed to the...

Mar 15, 2019 by Deepa Kumar

Swiggy - Food pack not received ^Open

I ordered fast food for my guest through Swiggy website, they confirmed my order and approx time of delivery was ** mins. Also, payment was deducted from my account but after ** mins a call comes from Swiggy customer care (+************). They ...

Mar 15, 2019 by Debi prasad Senapati

Swiggy - Item was damaged ^Open

I ordered a cake from Swiggy worth Rs. *** at the rate of Rs. *** after coupons and I prepay this order. When the order was delivered it was damaged and when I talk to the customer support they said that they will not able to refund it back. As...

Mar 15, 2019 by Kumar Amulya

Out of ** orders placed with Swiggy *th time they have not delivered it. Please take some action against this company, they keep on refunding the money but that is not the solution....

Mar 14, 2019 by Aadarsh Shaw

Swiggy - Rube behaviour by the agent ^Open

I have cancelled an order today and it was a first order that I cancelled by the time I have been with Swiggy. It was cancelled a minute after the order is placed. They have disabled my cash on delivery option which is unfair for a customer lik...

Mar 14, 2019 by Swathi B

Swiggy - No refund received ^Closed

My bank account showed that the particular Swiggy payment was double time debited. I have raised the complaint to refund@swiggy.in but they have not responded. There is no contact number, mail id and customer care number in their website/app. P...

Mar 13, 2019 by Sowmiya

Swiggy - Rude delivery boy ^Closed

Very scary. The delivery guy was rowdy. He threw the * packs of pizza on to my hand and asked me "Now what" because I questioned him why was he so late? I got it after * hour. Also, chat support is not giving out customer support phone number d...

Mar 13, 2019 by Mahesh Ramakrishna

Swiggy - Stale food delivered ^Open

I ordered chicken shawarma (Order no # ***********). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abo...

Mar 12, 2019 by A Muneswararao

Swiggy - Stale food delivered ^Open

My order number *********** Restaurant – Rajdhani Punjabi Dhaba, Chennai Order – Palak paneer and rajma Chawal Price – About Rs. *** each I was delivered by stale, inedible and stinking rajma by the restaurant. When I brought to the n...

Mar 12, 2019 by Gautam s

I ordered * veg thali from Swiggy. My order delivered by Swiggy and my payment deducted by Paytm account. Then Swiggy automatically cancelled my order due to some reason. So I want to complain against Swiggy....

Mar 11, 2019 by Imran ali

Swiggy - Use of plastic in food ^Open

Despite my several complaints, swiggy is delivering hot food and beverages in leaking plastic instead of aluminium bags. They are not ready to correct themselves, forget the possibility of getting a refund from this company. I'm very scared as ...

Mar 10, 2019 by Prabhat

The delivery agent tells me that some other customer fraudulently took my order from him. However, I call the customer support executive of swiggy, he says he has delivered my order....

Mar 10, 2019 by Baniaz

My order was delivered to someone else and when I raised complaint the chat assistance telling that this is due to the technical issue and they refunded my amount also which will take *-* days to clear. Now it's almost **.** pm. Now, what shoul...

Mar 09, 2019 by Jayakar yazala

Swiggy - Rider dash a boy ^Closed

Swiggy rider dash an * STD boy in Evershine Nagar opp.pizza hut in Malad (West). He was not waiting to look back. What happened to him it's final exam time. Swiggy rider details MH ** **** middle alphabets are missing. Please look into it....

Mar 09, 2019 by NITIN PRABHAKAR PATIL

Swiggy - Refund not completed ^Open

My refund for order no. ***********. I ordered on ** February **** is still pending. Money was deducted from the account but the order was failed. Later there was a message that payment for the order is failed the amount debited from the accou...

Mar 09, 2019 by Shubhanahi

Swiggy - Wrong food delivered and no refund ^Closed

I ordered an XL burger and paid close to *** and I received a regular burger priced **. Swiggy refunds only Rs **. Not at all fair. How do I take them to court and destroy them for their brutal behaviour? The customer care was also very aggress...

Mar 09, 2019 by Steve Moreira

Swiggy - Food has delivered from different restaurant ^Open

I ordered food from the mostly Mughlai restaurant through swiggy and swiggy has given the bill of mostly Mughlai but the food delivered to me was packed in the name of dui pare Bangla restaurant. And I think this was swiggy pre-planned because ...

Mar 07, 2019 by aditi das

Swiggy - Package not received ^Open

I ordered the two items, but I am not received * item. I called the restaurant owner he talked very badly. Then I called to them, Swiggy cc person told to me swiggy was not responsible for missing order. Swiggy can take only feedback. I ordered...

Mar 07, 2019 by Vakacharla srikanth

Swiggy - Refund not initiated ^Closed

I ordered pizzas from dominos through swiggy on **th of February and it was delivered late. I demanded refund and dominos agreed to it. They initiated the refund to swiggy on *th of March but swiggy isn't refunding me and on top being very irre...

Mar 07, 2019 by Vidita Kambli

Swiggy - Received the non veg food instead of veg ^Closed

I have ordered veg paneer and paneer tikka roll from the swiggy. When I received my order and my mom had a bite. At first, she didn’t realise that its a chicken roll. When I got to know that, I immediately called the swiggy and restaurant. Th...

Mar 07, 2019 by Surbhi jindal

Swiggy - Refund not recieved ^Closed

I have not received my refund of Rs *** from swiggy of an order which was cancelled by swiggy placed on ** Feb **** and till now I have not received any refund of my cancelled order. Swiggy has a policy of refunding the money within * to * busi...

Mar 07, 2019 by Vikram Bhaskar

Swiggy - Extra item not included in order ^Closed

I ordered a club sandwich from Subway. I chose the egg as an extra item to be added. However, the sub did not have egg in it. It is the second time this is happening. I have tried to contact customer support multiple times but they simply claim...

Mar 07, 2019 by Sreenadh Narayanan

Swiggy - Payment made but order not placed ^Open

On **th Feb I was making an order on Swiggy. Due to some error on Swiggy's app, the order was not placed but my money from paytm was deducted. Now they both are blaming each other....

Mar 07, 2019 by Shashank Jain

Swiggy - Refund not given ^Open

I made a purchase of chicken biryani from Swiggy with the spicy restaurant for *** and paid through online but it said payment was failed and for the second time also I made the payment and said the same thing that payment was not completed but...

Mar 07, 2019 by Thirupathi Reddy

Swiggy - Did not deliver the ordered item ^Open

My ordered item not delivered by Swiggy. Moreover, they called me to say that they will not deliver as the distance was more than * km - while in actual the distance between the GPRS location and actual location is less than * km....

Mar 06, 2019 by Sanjay kumar mukherjee

Swiggy - Delivery issue by the company ^Closed

I placed an order and after waiting for an hour the delivery guy said he can't deliver the order. Order number: #*********** Delivery boy contact details: **********...

Mar 05, 2019 by Mahua

I order on **nd of Feb and that order got rejected but till today I didn't get my order amount refund. They provided fake email id for the refund and customer care also recorded messages....

Mar 05, 2019 by Mehak

Swiggy - Food delivery executive issue ^Open

I had placed an order with Keventers. The delivery guy took more than the required time due to being lazy in picking up the order and then filling petrol on the way. I don't think I should pay delivery charges if Swiggy is not willing to fire s...

Mar 04, 2019 by Aditya bhala

Ordered food for Rs *** paid on *rd March ****. Order number ***********. The delivery person on phone spoke to Swiggy customer care who told me they will send fresh food. After waiting for a while found that the order was marked as delivered....

Mar 03, 2019 by Praku

Swiggy - Nonveg food delivered instead of veg food ^Open

On **th Feb night I ordered veg samosa platter and they gave me chicken samosa. I'm a Brahmin and this had done a deep impact on me. I want the restaurant to be banned from swiggy....

Mar 01, 2019 by Priyanshi Patsaria

Swiggy - Burnt food delivered ^Open

I have ordered * roti and paneer from this company and what I have received was just garbage. The roties were black brunt. Paneer was nothing but oil. I have done the complaint just after the order but no refund is given by them....

Feb 28, 2019 by Parmesh

Swiggy - Company delete my account without my permission ^Open

I ordered two times from swiggy on **/**/** both time they cancelled my order. I don't know why?? I complain to them they said your money will be refunded in * days but I didn't get the till now. And now they are not replying to my messages. ...

Feb 25, 2019 by Aman prakash

Swiggy - Refund not received ^Closed

Now it has been more than * months my refund has not yet received. I have contacted their office still they are not responding. Please do something....

Feb 25, 2019 by Harish Radhakrishnan

Swiggy deleted my account without my permission. Please do the needful. I want your help in this matter....

Feb 24, 2019 by PRALOY DATTA

Swiggy - Rude behaviour by the customer care ^Closed

I called customer care to track my order. A girl named Pranitha attended my call. She was very arrogant and rude. When I asked about the reason for the delay in delivery she told me that 'even we are humans' , ' hum log bhi insaan hein'. I am ...

Feb 24, 2019 by Berin K Babu

Swiggy - Stale food and different than ordered ^Closed

I ordered mutton Biryani from a restaurant through swiggy. However, it didn't appear to be containing mutton pieces and moreover, the pieces were stale and cold inside a hot biryani. I complained to the swiggy customer care but they refused t...

Feb 22, 2019 by Anurag Raj

Swiggy - Delivered food was not fit to eat ^Open

I've ordered subway with plain bread but swiggy provided me with the wrong bread. I contacted them immediately as stating that I've got wrong order but they did nothing and simply said they have taken feedback. This is not the first time. I hav...

Feb 22, 2019 by Shivam bedi

Swiggy - Refund not done ^Open

I had order food from Swiggy on **-**-**** and the order was cancelled by the restaurant. It has been one month till now I didn't get a refund back. I contacted the customer service about * to * times all of them are saying it will take *-* day...

Feb 21, 2019 by T V SVA TEJA

Swiggy - Order cancelled by the company ^Open

I ordered for food as attached, however the order was cancelled by Swiggy agent ( as accepted by customer care executive in the call I made at *:** PM) saying that I was not reachable in my mobile to check for cancelling the order, which never ...

Feb 20, 2019 by Habibulla Khan

Swiggy - Order not delivered on time ^Closed

This is regarding swiggy order no. *********** delivered from juice maker which has ** minute or free service guarantee. The order was placed at *:** pm and delivered at *:** pm (proof attached). When contacted customer chat, the executive clai...

Feb 20, 2019 by Nilesh Dalvi

Swiggy - Incomplete order received ^Closed

I have ordered daal khichdi tadka and order received on daal khichdi without tadka. Money and parcel both collected from me and no replace order received. My Order No was #***********...

Feb 20, 2019 by NIKESH SHINGADIA

Food not delivered but I got the message that I have received my order. I got the call from this number- ***********. Please give me my refund otherwise will do FIR of both swiggy and the restaurant. The matter is not about the amount that is s...

Feb 18, 2019 by Divyesh Verma

Swiggy - Refund issue ^Open

I have placed an order in xyz restaurant. Swiggy follows * criteria *) order placed *) preparing food *) out for delivery. I've received the message like your order is out for delivery. I received a call from the delivery guy he said, sir, yo...

Feb 17, 2019 by Kingston

They did not deliver the food even the rider was not able to reach to my location and I was continuously trying to locate my address from last one hour but still, he is not able to reach. Finally, in the end, he said I am new at this location. ...

Feb 16, 2019 by Asim kumar

Swiggy - Not addressing the problems ^Closed

Swiggy is not resolving the issues with the orders. The site always shows that the error has occurred in the help option. There is no way to reach out to them which is completely a dictatorial behaviour in the service economy....

Feb 15, 2019 by Sagar Teotia

Swiggy - Wrong item delivered ^Open

I ordered a milk chocolate waff-wich from Belgian waffle on swiggy. However, the order I received, after *.* hours, was a dark chocolate normal waffle. Moreover, the delivery man did not even have ** rupees change. When I tried to pay via an ...

Feb 14, 2019 by Saniya Shah

Swiggy - 30 mins guarantee or free promise broken by swiggy ^Open

I ordered food on swiggy at *:**pm on. The waiting period for the order was ** minutes. at **:** pm I receive a message that the order has been delivered. I contact the delivery person and he says that he had met with an accident and had not ta...

Feb 14, 2019 by Deepak Joy

Swiggy - Payment not received ^Closed

Hi I have been running as a swiggy temp. delivery boy for * days and they have not given me payment.They said the payment would be done on jan * **** now it has been more than one month still not received payment.i went to there office and rep...

Feb 14, 2019 by Harish Radhakrishnan

Swiggy - Items are missing from the order ^Open

Today I ordered two veg meals for my family members. After the delivery, I saw Chapatis are missing from both of meals. I lodged a report at the customer care of Swiggy. But they didn't respond very well. Total amount of this order is ***. I wa...

Feb 14, 2019 by Arthita Batabyal

Swiggy - Food is not as per ordered ^Closed

I orderd Corn and Peas sub *" from Subway, Ruby Area, kolkata. The item received in time. Butthere is not a single piece of corn or Peas. Remove Subway from your list of food server. Debapriya Rahut ...

Feb 13, 2019 by Debapriya Rahut

Swiggy - False assurance of refund ^Open

Swiggy escalation executive have assured me that refund of Rs.*** will be refunded within * to * working days but its been more than a week. I have not received refund of rs.***. Swiggy is the worst service where they are not able to provide p...

Feb 12, 2019 by HANSON MENDONSA

Swiggy - Non Veg food delivered under veg food box ^Open

Hi I had ordered one non veg quesadilla and one veg quesadilla for listed restaurant ("Firangi bake"-www.firangibake.com). After receiving the order, during eating, we found that restaurant had deliverer the non veg item in veg item. This is ...

Feb 12, 2019 by Akshay Agarwal

I placed this order today as I had function at home hoping this will be delivered within ** mins. But u guys delivered the order ** mins so I had to serve my guests very late. Now before I place the order there is nowhere swiggy talks about the...

Feb 09, 2019 by Karthikeyan Subramaniam

Swiggy - Late spoiled food delivery ^Open

Hi , i have ordered food on swiggy on **-Jan-****,the delivery was very late and * item was missing immediately I informed to swiggy they said that they will refund my money, afterwards in the delivered food biriyani was chilled and it gives so...

Feb 06, 2019 by Thiruveangadam

Swiggy - Food delivery denied ^Closed

My email address is krishnaeee****@gmail.com, I've placed the order in Swiggy app but it the app has considered some other delivery location * km long and delivery executive denied to deliver to my right location, swiggy customer care is saying...

Feb 05, 2019 by Krishna Kumar

Swiggy - Account Suspended ^Open

I had money in my account rs** It has been blocked now for no reason Mob ********** This is intended revenge against me by Swiggy for asking my refund. They have purposely barred my account. I am not able to place any order l. Moreover, m...

Feb 05, 2019 by Racheet Mehta

Swiggy - Account suspended ^Open

@SwiggyCares @swiggy_in Why the hell is my account blocked, It shows that it's suspended. I have a **Rs promo code in that. Who's gonna give me my money back. Don't care about the app. I have zomato n UberEats. Never Using Swiggy again but wha...

Feb 05, 2019 by Racheet Mehta

Swiggy - Package for 2 food items not been delivered worth 150 each ^Open

I have placed * quantities (Birayani worth Rs.*** each exclusive taxes) from the restaurant Kabab magic where i have made payment for * packages through my debit card, when i have received the order only * qualities of packages of food have bee...

Feb 03, 2019 by HANSON MENDONSA

Swiggy - Membership benefits not given. ^Open

I had taken a swiggy super membership. It gets free delivery. I paid ***rs for that. I understand my orders should be above **rs to gret free delivery and I make sure of that. Still it charges....

Feb 02, 2019 by Berzese Todiwala

Swiggy - Wrong item delivered ^Open

Hi I had ordered cheesecake fantasy icecream through swiggy from cold stone... Costed me Rs ***They delivered chocolate ice cream...I am allergic to chocolate...and I would never spend Rs*** for chocolate ice cream When contacted swiggy to ...

Feb 01, 2019 by Vinaya

Swiggy - Lost of documents ^Closed

I am nitish bharadwaj and one day i went to join in swiggy as a delivery boy and i met an agent in office at night *pm.. I spoke to them and ask about details and they took my documents originals ( Adhaar, Pan card, driving license,) and i said...

Feb 01, 2019 by T NITISH BHARADWAJ

Swiggy - Refund/Replacement not given. Wrong food delivered ^Open

I ordered Chicken masala which is Red in Gravy but got Some other Sabji Of white Gravy Even after their staffs promise to replace to product,swiggy is not giving me replacement Mob ********** Order #*********** Order #*********** ...

Jan 30, 2019 by Racheet Mehta

Swiggy - Did not get refund for a cancelled order ^Open

I have ordered a dominos pizza through swiggy in Hyderabad on **Jan****.i paid Rs***/- for the pizza through order id ***********. Dominos called me and said we don't serve your area and refund will be credited in a week. It's been ten days now...

Jan 28, 2019 by Tannery Venkata Naresh Kumar

Swiggy - Spill of curry ^Closed

I've been promised for a refund but later is said that there's no refund....

Jan 28, 2019 by Jahnavi

Swiggy - Inadequate Food quantity, poor packaging, might be eaten ^Open

The food quantity was very less, not sealed, took ** for packaging still poorly packed. Ordered from Sindhi society gymkhana club, Chembur. Also know as olive garden...

Jan 26, 2019 by Nandita Manjhi

Swiggy - Mutton biryani without mutton ^Closed

Swiggy delivered the mutton biryani without a single piece of mutton. They are not agreeing to refund the money now when I requested them. ...

Jan 26, 2019 by Pawan Pandey

Swiggy - Swiggy Payment Failure Issue ^Closed

Hi Team Swiggy Order - ORDER #*********** | Fri, Jan **, **:** AM Its painful to say I suffered a lot because of Swiggy. I was trying to place order on **th Jan from Subway on swiggy. It got failed multiple times, from Kotak Mahindra Bank...

Jan 26, 2019 by Santosh Ghude

Swiggy - Wrong Items Received ^Open

I had ordered for a Breakup party eclair and Nutty Choco Donut, however, got some different donuts. I contacted Swiggy via chat and was promised a replacement, which i got in about ** minutes however, that was also wrong item. I again contacted...

Jan 25, 2019 by Manisha Sharma

Swiggy - Wrong food delievered ^Open

I had ordered food from Dwight.but they delivered the wrong parcel.when I contacted that I got the msg Amount will be refunded within ** hours.it has a been a week now.Now they are saying they can't give refund Location Bangalore. ...

Jan 22, 2019 by Nimesh

Swiggy - Food delivered was in bad condition ^Open

I ordered food on **th Jan at *.**pm After so many follow ups with delivery person and swiggy executives I received my food around **.** pm. Approx after * hrs. Thanks condition of food was very bad, boxes were open, seal was not proper, foo...

Jan 22, 2019 by Swati singh

Swiggy - Refund not received ^Open

I paid my money through uco bank card. Ordered in dominoes. They told some connections issue. So I canceled order. Now I didn't receive refund...

Jan 19, 2019 by Sandheep eashwR

Swiggy - Fraud deduction ^Closed

delivery boy said he will come as per Google Maps ( not accurate) .. and not as per the address.. I had a heated argument with him and taught him basics of delivery.. that it needs to be delivered to an address.. but later he confessed t...

Jan 19, 2019 by Vishal Thakur

Swiggy - Item missing in parcel ^Open

I had ordered food from swiggy but to my surprise tandoori item was missing from the parcel although I had paid for it. Just fooling customer and making money using dirty tricks. Order no.-*********** Registered email id-utksrnjn****@gmail....

Jan 19, 2019 by Utkarsh

Swiggy - Order was accepted by Swiggy but food wasn't delivered ^Closed

I have placed an order *********** in Swiggy. I received a call *hour later that restaurant is closed. If the restaurant is closed why were the options shown. And for the deducted money they ask me to wait for *working days. I want my refund ...

Jan 19, 2019 by Swetha Yellanki

Swiggy - Got different item from swiggy ^Open

I ordered food from swiggy got wrong order and when i asked for replacement they said they can't and when i said refund my money they again said they can't....

Jan 19, 2019 by Saurabh singh

Swiggy - Swiggy cheating customer ^Open

I had subscription to swiggy super and after one or two days they have suspended my account if I ask for refund on subscription they tell that system has suspended the account we can't help you ...

Jan 17, 2019 by Keshav Murthy t

Swiggy - Cancled orderd without calling ^Closed

A few days back when i ordered food on swiggy. The food was cooked & brought near the location as given by me but the person who had came with the food didn't called me once & he cancled the food by himself.n the company charged Rs-**/- to me f...

Jan 17, 2019 by Abhishek achary

Swiggy - Salary not issued ^Closed

I'm a part time employee of swiggy , I did received my salary for More than two weeks I have raised so many complaints in swiggy app but the didn't take any action regarding the issue I have write down to the mail sriharsha@swiggy.in whos a CEO...

Jan 15, 2019 by Sreejan

Swiggy - Product delivered was different but refused to refund ^Closed

Sir , I ordered plain chicken kabab from Meaty restaurant (swiggy) but the order delivered was different from ordered. So I complained about it from HELP section of the app swiggy, but the customer care executive asked me for the replacement an...

Jan 14, 2019 by Bhag Chand

Swiggy - Inadequate quantity and missing items (chutney and sambar ^Open

I had orderd neer dosa from banana leaf and the quantity or presentation makes me feel it’s half eaten also chutney and Sambar where missing...I want full refund ...

Jan 14, 2019 by Dhwani shah

Swiggy - Rotten and spoiled food ^Open

Hi I had ordered a food from swiggy. After when I received my order I got spoiled food. It was ** : ** AM I was damn hungry when I called on helpline number the executive asked me to eat rotten food and said he will refund the money. When i ask...

Jan 14, 2019 by Akshit Shivhare

Swiggy - Order Automatically Cancelled and Cancellation fee Deducted ^Open

I ordered something from swiggy amd told them to warm it uo and then send it. But they gave cold item so i requested for replacement but again the send me cold item so this time i asked for refund and they refused stating that they only do once...

Jan 13, 2019 by Shrey Mangla

I ordered *KG Bikaneri Burfi of Rs. ***/- from BTW, Janakpuri via Swiggy (Paid Online). Order No. #***********. Date-** jan **** time **.** am. I ordered it from my brothers swiggy a/c. I was in continuous contact with the delivery person who w...

Jan 12, 2019 by Rohit Garg

Swiggy - Package Not Delivered ^Open

Maine Swiggy App se Do baar order placed kiya or hr baar mujhe two hour wait krne ke baad bhi mujhe mera order nhi mila. or jb maine delivery boy ko call kiya to usne bola ki apna order khud aake leke jao. or phir kuz der baad mujhe message mil...

Jan 11, 2019 by Ravi Pal

Swiggy - Very bad quality ^Closed

I ordered two yoghurts from yogurts studio. Both of them were their bestsellers so the total with of Food was *** INR. It was not made Properly and it smells pale and taste absurdly. I was not able to eat this as I was afraid of my healt issu...

Jan 11, 2019 by Mohit Singhvi

Swiggy - Missing items ^Open

I have ordered a food on swiggy but I didn't received add-ons there I complained there but no one is careing taht issue...

Jan 10, 2019 by Rakesh

Swiggy - Bad food quality ordered on swiggy ^Open

This is to bring notice to all of you that I have ordered food from swiggy, restaurant name is *x restro Gurgaon . Food was smelling bad....

Jan 10, 2019 by Tripti joshi

Swiggy - Got diffrent product than what ordered ^Open

First I order Chicken Masala but I received Prawn Curry. After raising the complaint to swiggy they arranged the replacement. But the replacement order was also not the chicken masala what I ordered and the container was just filled with bones....

Jan 09, 2019 by ajit kumar singh

Swiggy - Mosquito in the food ^Open

I have order chicken kadhai from swiggy and when I open a package ,I found mosquito in the food ..whole food got wasted ..I want refund ...

Jan 09, 2019 by Kishu raj

Swiggy - Order delivered in worst condition ^Open

I order chicken , roti and churma from swiggy. But due to poor packaging the chicken box opened and the chicken gravy soiled all the items . I complaint about it using HELP section of Swiggy but customer care even not replied . My order I'd ...

Jan 06, 2019 by Bhag Chand

Swiggy - Paying Extra for their mistakes! ^Closed

I ordered my food as usual and was waiting for it, then the delivery person calls me up and says the order items you placed aren't available so the restaurant is ready to 'Replace' it with given options, and when I chose from those options, the...

Jan 05, 2019 by Rajat Thakur

Swiggy - Provided non-veg food instead of veg ^Open

I ordered veg cake instead with egg wad delivered. I tried talking to the support but they are not helping. I tried calling, talking to chat support as well as dropping a mail nothing helped....

Jan 04, 2019 by Priyam Bakliwal

Swiggy - Misleading marketing and fraud ^Closed

when i went to offers section of swiggy app there was a coupon code that if i pay through amazon pay i will get ***% cashback upto ***rs i applied that coupon and it got successfully but to my dismay i didn't got my due cashback. when i contact...

Jan 04, 2019 by Akash

Swiggy - Low quality food delivery ^Open

I ordered for Biriyani from swiggy. It had a hair in it.i asked for refund for the low quality food but the executive from Swiggy said as per company norms they would not refund for low quality food. ...

Jan 02, 2019 by Rukmini Mukherjee

Swiggy - ReplaCement food order not delivered. Order cancelled nd money not refunded ^Closed

I placed an order with swiggy on **st December for purchase of food from pop tates Lower Parel Mumbai then I got a call from swiggy that the delivery boy has had an accident and whether I would like a replacement order fulfilled I said yes but ...

Jan 02, 2019 by Nipun Gupta

Swiggy - Order not deliverd ^Open

I orderd coldrink from swiggy but they could not deliverd it but they was sending me a message that the order delivered to me. ...

Dec 31, 2018 by ashish choudhary

Swiggy - Items Missing in swiggy delivery but no refund ^Open

Date: **-**-** Location: Chennai I ordered * items in Swiggy.Only one Item is delivered, * items are missing. So I immediately called swiggy customer care. I demanded for immediate redelivery of the missing items and their customer care re...

Dec 30, 2018 by Jake

Swiggy - Money not refunded ^Closed

I ordered food on **-**-**** and i cancelled the order within ** mins . It was mentioned that my spent amount will be refunded in *-* days and today is the **th day and till now they have not refunded . #worse service ever...

Dec 30, 2018 by Muntaha

Swiggy - Swiggy food poisoning ^Open

I ordered food via Swiggy - Mexican burrito. After eating the food, there was continuous vomit and diarrhoea. Seems that the quality of food was poor. My wife, a mother of an year old child suffers this condition for nearly * days now. I ...

Dec 28, 2018 by Jason

Swiggy - Adqueate food not received ^Closed

I did not receive sufficient food I asked for refund they have not provided. I ordered family pack biryani less food provided. Not even a second person can eat. Said to customer service refused to do compensate swiggy is cheating customers by p...

Dec 28, 2018 by B. Goutham reddy

Swiggy - Received incomplete order ^Open

I got incomplete order from swiggy and asked delivery guy to wait to check order as it seem incomplete but he ran away and after asking him he says he doesn't know at all about all this I told him I will complain about it he told go and do it n...

Dec 28, 2018 by Sachin Kumar Gupta

Swiggy - Swiggy delivery boy behavior is very very bad and not acceptable at all. ^Open

Today I am sick. But Swiggy delivery boy behavior was very very bad and not acceptable at all. From swiggy it was said that it was home delivery but the delivery boy told me to come to the gate otherwise he wouldn't deliver the product. I reque...

Dec 27, 2018 by Arthita Batabyal

Swiggy - Promotional offer not delivered : Cheating ^Closed

I have purchased the swiggy super on ** Nov. As. Mentioned in the promotion email, i should received the Gourmet passport of dine out.When i raised the concern initially. Swiggy chat support asked me to wait for **-** hour. Then i got no respo...

Dec 27, 2018 by Jagannath Parija

Swiggy - Transaction dispute ^Open

My swiggy account is linked with amazon pay for orders.. From last ** days, my amazon pay account has been debited thrice in different orders placed by the fraudster. Whilst have contacted swiggy immediately and raised concerns but there has be...

Dec 26, 2018 by Vikas Dugar

Swiggy - In the name of Swiggy SUPER they are cheating. ^Open

I got a Swiggy Super for * months.. they said it I won’t be getting any deleviry charges.. yesterday on **/**/** I orders food from a restaurant where in my app the amount shows ₹***/- and in my wife’s app where she doesn’t have Swiggy ...

Dec 26, 2018 by Vishal Vignesh Ram

Swiggy - Items delivery wrong and missing ^Closed

My order number *********** has one item missing.earlier for my order *********** swiggy delivered wrong item. For both the orders they have neither replaced nor refunfed me the full amount. When i called them they only said that they will tra...

Dec 26, 2018 by Devesh Tripathi

Swiggy - Food item was missing and refund not done ^Closed

I had ordered * items of food on Dec **, **** **:**pm. the delivery boy took full amount in CASH mode of payment. However, * item was missing and on chatting w/ Swiggy and wasting nearly * hrs of my precious time, i have below concerns: a. Eve...

Dec 25, 2018 by Kiran

Swiggy - Swiggy order not delivered but message received as order delivered ^Open

I had ordered the food in new delhi but I did not get the food. My money is deducted but not refunded. Deliver boy says that he had delivered but I did not get the food. His mobile no is **********. His name is vivek Bidhuri. Date - **/**/***...

Dec 25, 2018 by Tabish Shakeel

Swiggy - Amount refund ^Open

i have ordered foods from swiggy app,then i pay through my debit card but i received your payment order not completed message to my phone.But amount got debited from account.payment order number #***********....

Dec 24, 2018 by dinesh ram

Swiggy - Swiggt Items missing from order ^Open

I have ordered food from new Krishna bhojnalay bareilly (order no. ***********). I haven't received complete order. Paneer tikka worth Rs. *** was not delivered to me for which I have a proof also which I am attaching with this complaint. I hav...

Dec 22, 2018 by Kushal

Swiggy - My order was cancelled. ^Closed

I ordered pizza of Rs ***. It was cancelled without my knowledge and they are adding cancellation fee of Rs ** when Iam trying to reorder....

Dec 20, 2018 by Kanaparthi Kavya

My order has not delivered but i received a message saying order delivered . Delivered agent number is switched off once i receive the message. Delivery agent number *********** Customer care A_Jaydeep didn't solve my concern even after ex...

Dec 19, 2018 by kishore kumar

Swiggy - Items went.missing ^Closed

some of the food item went missing. called customer executive. they said they cannot refund the amount of items missing and no other solution they can provide...

Dec 19, 2018 by VISHAL DEDHIA

Swiggy - Wrong order delivered ^Open

I ordered honey chilli fries, and received normal fries. Swiggy accepted there fault but denied to compensate and asked me to have this order only....

Dec 18, 2018 by Arpit Madaan

Swiggy - Wrong item delivered and misbehaviour of Customer care executive ^Closed

I have ordered a Egg Chowmin and Fish Fry. I got Veg Rice in return. When I asked customer executive officer, they misbehaved me completely. Firstly they told they can give **rs refund coupan, next they told they can only issue **rs. As if it's...

Dec 18, 2018 by Soumik Bhattacharya

Swiggy - Refund not getting processed on wrong item delivery by swiggy ^Closed

Hi , I ordered vanilla capaccino from cafe coffee day but I received normal capaccino so I asked them for refund but no refund is getting processed....

Dec 15, 2018 by Swati shukla

Swiggy - Delayed Order Delivery and Ordered Item is missing ^Open

Swiggy delayed my food delivery by *.* hours and the delivery order is amiss with one item. Not just the delay, their customer care is pathetic. Their are closing the case without resolving the case. swiggy made me wait in sheer hunger for past...

Dec 14, 2018 by Bibin Baby

Swiggy - Refunded not received. SWIGGY ^Open

i paid through upi mode of payment of RS **** which was deducted from my account. I got a message telling me whatever amount has been deducted will be refunded and that the order didn't go through. Later i did cash on Delivery and paid via cash...

Dec 14, 2018 by Deodatta Phadke

Swiggy - My Amount was not refunded. ^Open

On *th Dec we have ordered food through swiggy. Tough luck my order was cancelled and they have charged me an amount. Still now i didnt receiced any amount....

Dec 13, 2018 by Sathishkumar

Swiggy - Missing items while delivery ^Open

I ordered from Swiggy today on ** Dec **** at *:** pm. The first order that I received was all spilt and I raised a complaint with Swiggy and they assured to replace the order. I received the replaced order at around *:** pm. The order was two ...

Dec 11, 2018 by Zulekha Ebrahim

Swiggy - Swiggy's Irresponsible Delivery Boys ^Open

So the other day I was driving back home and right outside the lane of my building where I had to take a right to enter the building, following the driving rules I had kept my right indicator ON, the swiggy delivery boy tried to take an overtak...

Dec 11, 2018 by Gazal Kothari

Swiggy - Different order delivered ^Closed

I ordered Gobi prantha but I received makki roti. I want refund for the same....

Dec 09, 2018 by Gaurav Jamwal

Swiggy - Food qualtiy was too bad ^Closed

Chowmein was spoiled and stinks. Pizza had no taste. Overall food quality was damn bad. I want my money back that's it....

Dec 08, 2018 by The Hacker

Swiggy - Delivery Delayed & Wrong item ^Closed

firstly my order was supposed be dliver in ** min it took ** min to get deliver and i have ordered shahan chicken boxes * and * shawarmas shahan chicken box means i checken box french fries and * rotis and they have delivered small packet o...

Dec 07, 2018 by syed imran ali

Swiggy - Wrong item sent, swiggy refusing to refund and compensate ^Open

I ordered chana roast dosa and onion uttapam, I did not receive any chana roast dosa, instead I got a disgusting onion dosa, swiggy claims it's not in their hands I demand the **rs i paid for the item I never received back. swiggy refuses the s...

Dec 06, 2018 by Deepak Pinjani

Swiggy - Food item not delivered ^Open

I ordered chicken teriyaki sub **"(** cm) ** but i got chicken salad...

Dec 05, 2018 by bhukya jayadeep naik

Swiggy - Swiggy not giving refund of burnt food ^Open

I asked for refund from swiggy and they simply denied. Attach the pic of food delivered....

Dec 05, 2018 by Mohit

Swiggy proclaims that ** minutes or free for which i had ordered today and the delivery took almost ** minutes and for which i raised a complaint asking for my refund but the customer support is denying saying its not in their database i reques...

Dec 05, 2018 by Mohammed rayeed

Swiggy - Package was dropped and rude customer service ^Open

I had ordered my food of rupee *** from swiggy, but for any issue I had to cancel it.. on the cancelation they charged Rs.**. but after this cancelation I have no any notification regarding my refund....

Dec 05, 2018 by Diwakar Thakur

Swiggy - Worng order And unprofessionalism ^Closed

I knoe your acompany has now name and in one of most establish companies in delievery section but I guess you have no heartings for customer satisfaction, Today in the midnight i had ordered from one of the restaurant Cafe Hangout Chattarpur, I...

Dec 03, 2018 by Shobit Thakur

Swiggy - Stale Food ^Open

This is my second complaint with swiggy and will be never ending until I stop using swiggy. I ordered from a highly rated restaurant and got a stale food which was not at all eatable. It was not at all eatable. I will better stop using Swiggy....

Dec 03, 2018 by Sudhanshu Kumar Singh

Swiggy - Damaged item was delivered ^Open

Swiggy Food Ordering website ...

Dec 01, 2018 by Aditya Mishra

Swiggy - Receiving messages from delivery boy ^Open

I had ordered from Idlies restaurant through Swiggy on Nov **, ****. A day after I received the order, I have been getting messages in WhatsApp from an unknown number. Later on that day I found that it was the number of the delivery boy who bro...

Dec 01, 2018 by Shrilakshmi priyadharshini

Swiggy - False offer and faulty application ^Open

When I opened swiggy app to order food online I saw there are offer showing up next to few selected restaurants. It says ** mins or free. So I selected McDonald's. I ordered my food around *:** pm and I receive my order around *:** pm. So I ini...

Dec 01, 2018 by Puja Paul

Swiggy order id-*********** the delivery guy dropped the order by mistake no offense a mistake from a poor chap its okay but the kinda service these people gave me was lathergic and way too least bothered firstly got a text saying the order was...

Nov 29, 2018 by Anwesh alur

Swiggy - Money has not been refunded ^Open

i have ordered online on swiggy and made a payememt via debit card my money has been deducted from the account and the order has not placed in the restaurant then i have cancelled the order and swiggy executives has generated refund for the or...

Nov 28, 2018 by SHANMUKHA SAI KRISHNA RAVIPATI

Swiggy - Poor service ^Closed

Hai my order was from frozen bottle coimbatore and I was not available at the location which I gave in the swiggy app. I was at my friends home which is just a min away from the given location. After some time the delivery executive phoned me a...

Nov 27, 2018 by Anoop

Swiggy - Spilled Food Delivered ^Closed

I have ordered food through Swiggy on Nov **, ****. The delivery boy showed up with spilled food. I raised the concern on call at same time but they said due to system they can't do anything. Try to speak to agent over the chat & they passed a...

Nov 27, 2018 by Manish Gautam

Swiggy - Package spillage ^Open

I order two items in swiggy and the time got spilled I can't eat something that got spilled inside a plastic cover and swiggy is not ready to refund the whole amount...

Nov 24, 2018 by H Suresh

Swiggy - Food or Oil ^Closed

Order No: #*********** Date: Fri, Nov **, **:** PM Food was too oily and was not eatable, contacted customer care for help but no help....

Nov 24, 2018 by Sudhanshu Kumar Singh

Swiggy - Missing order ^Open

I ordered * kulfi sticks from Bombay kulfi through Swiggy and received only * and one incorrect one. Tried calling Swiggy but no help. They don’t even try to listen. Ordered date - **-**-****, Time - **:** PM...

Nov 23, 2018 by Krishna Nayan

Swiggy - Damaged food delivered. ^Open

I ordered Lebanese chicken pizza and garlic bread stick from Pizza hut. It was my first order at swiggy. Upon delivery I saw food was damaged and spilling as pizza box was squeezed and pizza was broken inside with topping sticking to corner of ...

Nov 23, 2018 by Allan Joseph

Swiggy - Food not delivered on time ^Closed

I orderd the food at *pm but the food was delivered at **:** pm. when i was ordering the food the time of delivery was around probably ** minutes. but once the order was confirmed i got the text that my order will be delivered after ** minutes ...

Nov 22, 2018 by SUBHANU ROY

Swiggy - Package order is changed ^Open

My order I'd is#*********** I order for half tandoori Chicken but it came grilled chicken i am very much of upset for this i have updated the photo ...

Nov 22, 2018 by arun

Swiggy - Special instructions not followed by restaurant chained with swiggy ^Open

I ordered food * n half hours back n still no food. Just says the delivery guy is in restaurant from * hrs....

Nov 21, 2018 by Jeevan

I had provided special instructions of food without Onion and garlic on my swiggy order *********** awarded to Chatkaras restaurant on **/**/**** **:** pm. The order was delivered with food containing onionand garlic. I called customer service...

Nov 20, 2018 by Jigar patel

Swiggy - Refund not recieved ^Open

Swiggy has blocked my number, im not able to talk to the executives and they havent given me a refund ywt...

Nov 20, 2018 by Apoorva Dubey

Swiggy - Unprofessional bheaviour and service ^Open

I have ordered food from swiggy today around *:** pm resturtant nirula.after ** mins one delivery executive waa assgined and than i was waiting for my dinner.suddenly i checked the clock and it was **:** pm.so again i have checked the.order sta...

Nov 18, 2018 by Ankita

Swiggy - Received wrong order and Bad quality food ^Closed

I ordered for a Pineapple cake, but I received a BlackForest cake. They said they cant exchange or refund, so I tried to eat the cake but it was old stock. It tasted bad. I had to trash the cake. They refuse to give a refund now. ...

Nov 18, 2018 by Sai Snigdha Pinisetti

Swiggy - Complaint against swiggy for my refund ^Closed

I have ordered food via swiggy from a restaurant called A*B, I ordered a whole thali. Instead of that they got me a dhosa. While I rejected the order to receive, they marked it as delivered. And now they are telling they can't refund me the who...

Nov 18, 2018 by Oindrila Biswas

Swiggy - I am a pure vegetarian swiggy sent me non veg ^Open

I ordered food at ** ** pm and it was not delivered till ** ** then i started calling the customer care the said wait and finally the said the order was picked up by a guy who is not picking the phone so they can not deliver they are telling me...

Nov 17, 2018 by Supreet singh bedi

I am a pure vegetarian and they send me chicken.when I asked for refund they said the can't and also they can't replace....

Nov 16, 2018 by Arbind Lochan Mishra

Swiggy - Refund Not provided ^Open

I ordered from swiggy and that order was paid via debit card and the restaurant didnot confirmed my order so i have to cancel that order after discussing same with executive. Now its being * days they havent refunded my money but they are sayi...

Nov 14, 2018 by Chanchal Ahuja

Swiggy - Food Not Delivered ^Open

Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came. After wa...

Nov 14, 2018 by Hanif Chauhan

Payment of Rs *** was done to Swiggy against a order but food was not delivered, order no.*********** dt **.**.**, refund was also not done till date. Contact **********...

Nov 14, 2018 by NP Karthik

Swiggy - Swiggy Payment taken without any order ^Open

Was ordering for Dominos Farmhouse Pizza from Swiggy, on **-Nov-** - there was a delay in payment, when I returned and made the payment - the order was no confirmed - instead got a message saying "Pacman" ate the money -- there was no order in ...

Nov 12, 2018 by K Pradeep Shenoy

Swiggy - Stale food delivered ^Closed

I ordered food from a restaurant from the swiggy application on **th November **** on **:** am. The food I received was stale and when I called the company they told me that we will pass the feedback and cannot do anything. Am i supposed to eat...

Nov 12, 2018 by Gurjyot Singh

Swiggy - Wrong Food is delivered ^Open

Swiggy didn't provide me the right food. Then I requested them to replace the order but they didn't. The delivery boy abused me and did not want to come my room. Swiggy took my whole payment and gave me nothing. I spoke to their executive offic...

Nov 11, 2018 by Arthita Batabyal

Swiggy - Food order not deilvered ^Open

They are not placing my order and giving excuses...

Nov 10, 2018 by Monish

Swiggy - Refund not received and denied their duty ^Open

Dear Team, I have faced one problem from **-oct-**** and till now i have not received my refund from swiggy and they denied his duty....

Nov 10, 2018 by MANUJ AGNIHOTRI

Swiggy - Item missing in the food delivered ^Open

Iam vijay ordered food vide order number *********** and one item i.e., Kaju Jheera Rice was missing from the food delivered to me. Later i tried to contact the delivery executive but his phone was not reachable. I had a chat with customer exe...

Nov 08, 2018 by Vijay

Swiggy - Food delivered very late and application was unresponsive. ^Open

Hi, I have made an order on swiggy on **-**-**** at *:**pm for a milkshake worth Rs ** from a renowned restaurant in my city(Vizag). Within ** minutes I get a message on my phone saying that the delivery executive is unable to contact you so pl...

Nov 06, 2018 by Akram khan

Swiggy - Not resolved issue ^Open

I have received a call from swiggy and he unable to refund my money and they offer me a ** rupee coupon so why i accept that i want full money and they not be able to accept my challenge . I am telling about my issue special instruction not fo...

Nov 04, 2018 by MANUJ AGNIHOTRI

Swiggy - Order not taken but payment made ^Open

The payment was successful but no order was updated our received. I want a refund. ...

Nov 03, 2018 by Akankshya Rout

Swiggy - Special instruction not followed ^Open

I had ordered some food from swiggy and i clearly mentioned a special instruction and when my food delivered then there are disposals was missing this same happen three times with me. at that day there was a monday and next day tuesday i.e my f...

Nov 03, 2018 by MANUJ AGNIHOTRI

Hi, I had ordered dinner for my family and friends from Biryani Zone (electronic city) on **st Oct at *:** PM. After a while the app became unresponsive and it kept showing that the delivery boy has arrived at the restaurant. I kept trying to...

Nov 02, 2018 by Ram Prakash

Swiggy - Bad quality and spoiled food ^Open

Sir yesterday I ordered food from bansi restaurent dugri through swiggy but rice bahut kharab the and khana stale tha but they said we cannot pay compensation...

Nov 01, 2018 by Meenu Garg

Swiggy - Delayed delivery ^Closed

Swiggy delayed my food delivery by *.* hours. Not just the delay, there customer care didn't reply, there on call person didn't pick call and it being dinner time, swiggy made me wait in sheer hunger for past *.* hours. When i tried to contact ...

Oct 31, 2018 by Harshit kashyap

Swiggy - Payment done food not delivered ^Open

I have order a pizza and choco lava cake worth of ₹*** via swiggy with payment done via netbanking. After waiting for long still the status of order was awaited. I called dominos regarding this so they informed that they haven't get the order...

Oct 31, 2018 by Himanshi Srivastava

Swiggy - Order was not delivered ^Closed

Swiggy service is going pathetic day by day, I have order food and the delivery guy who was about to get my order he switched off his mobile so we called customer care and spoke to Tabrez inform that we didn't receive our order plus delivery bo...

Oct 30, 2018 by Zuveriya Shaikh

Swiggy - Replacement not done properly ^Closed

I ordered rasgulla but I don't know how it got changed to ledikini and then when I received the order I thought of keeping it but the smell of the food was very bad and taste was also substandard so I thought of replacing it but what did I get...

Oct 29, 2018 by Raunak surana

Swiggy - The Quantity of food is not adequate ^Closed

i have ordered a cake form Swiggy, value of cake is *** rups after discount tha final proze is *** rups. but when i have received item, this is not a cake. i have received a ** rups pesty. when i call customer care then give me a bad reply.....

Oct 29, 2018 by Gaurav Gupta

Swiggy - Get charged Rs.20 on executive delivery cancellation ^Closed

I had ordered Veg thali of *** from Indiranagar Empire restaurant on sept **th and after waiting for continuous * hours the delivery boy says i got confused with the address which is a lie as it the most happening location, Old madras road, RMZ...

Oct 29, 2018 by Umama

Swiggy - Swiggy #23551819101, it very very bad and non professional food service company, and they are unfit ^Closed

I ordered a pizza from swiggy after the item was going to be delivered the swiggy app showed the message that the order has been delivered before time But i didnt get any food or call by the person delivering....

Oct 28, 2018 by Mayank sharma

Swiggy - Refund issue ^Open

Order No.is ***********. This ordered was cancelled on October **, **** due to swiggy's n restaurant's fault. I was told a refund has been inititated on the same day. Later i followed up with the support and they told me this transaction was fa...

Oct 27, 2018 by Juhi Singh

Swiggy - Late delivery and careless attitude ^Closed

My order was delivered very late and support team promised a compensation. After taking the order they barred me from service calls and on chat service they keep on saying ** hrs it will be resolved. Now they are offering public coupons instead...

Oct 26, 2018 by Shanmukha rao g

Not received food order till after one hour thirty minutes and it’s torture to the family, from Swiggy....

Oct 25, 2018 by Rajesh Bekal

Swiggy - Refund not received. ^Closed

On ** Oct ****, I placed an order on Swiggy for amount ***. ( Swiggy order no : ***********) But they could not execute the order fully but till today, ** Oct ****, no refund is given. There is no way you can contact Swiggy. They have ...

Oct 25, 2018 by Sam Mathew

Swiggy - Stale food with incorrect information posing serious health hazards ^Closed

Hi, My complaint is against online food service provider-Swiggy. The major issue is Swiggy bein the food service provider is unable to provide quality and reliable food service to the consumers. This is a total waste of the efforts and money...

Oct 24, 2018 by swati

Swiggy - Less food quantity ^Open

On **th oct **** around * PM, I had ordered chicken curry through Swiggy by take away Curry and Kabab, Sodala, Jaipur. They had given me quarter chicken in place of half chicken. I am eating from that take away from last * years and I know thei...

Oct 23, 2018 by Ashwini Kumar Meena

Swiggy - Recieved Stale food ^Closed

The food I received was smelly and stale. It was completely inedible. They are offering coupon which I didn’t accept as i will not be ordering from Swiggy in future. I just want my money back and also compenstion of ₹** for the trouble....

Oct 20, 2018 by Apurva Narayan

Swiggy - Missing Items- no proper response from Swiggy ^Open

I have ordered for food in which items were missing when received. When I had checked with Swiggy, they told that missing items were not available in restaurent. I have asked that why they had not informed me before accepting the order as I hav...

Oct 20, 2018 by Puneet Chaturvedi

Swiggy - Swiggy cheating customers; charged 3 time for same order ^Closed

I have been charged thrice for same order on **th Oct.. from Sarvodaya pure Veg Andheri East.. I ordered # *********** at * pm but the delivery person (Sagar Soni, as per app) never delivered the food, which is showing in history as delivered ...

Oct 19, 2018 by Jitendra

Swiggy - Food not delivered and they charged me ^Open

So I ordered using the Swiggy app got a conformation of the order it says ** to ** mins ur order will be delivered was waiting for the order it did not come tried calling the delivery guy he did not ans the call . Then I msg the Swiggy helpline...

Oct 19, 2018 by Nilesh kalwar

Swiggy - Account blocked ^Open

My I'd ******.. My I'd was blocked hub manager.. Pls unlock my I'd help me ...

Oct 18, 2018 by Abdul Akamath

Swiggy - Bad quality food delivered by swiggy ^Open

I ordered chicken roll and they delivered me chicken wrapped in Chapati....

Oct 17, 2018 by Sagar santra

Swiggy - Harassment by swiggy employee ^Closed

I am owner of a restaurant which is registered at Swiggy. I received call from the swiggy executive asking for the order preparation time. On asking for * min time, he start abusing us and use inappropriate language. We requested him to calm do...

Oct 15, 2018 by Upendra Dutt Sharma

Order id #********* dt */**/**** Order id#*********** dt */**/**** I ordered through swiggy first order through debit card which was not confirmed hence not finalized. I was in urgent need of same order so I again ordered clicking pay cash...

Oct 14, 2018 by Anita Gupta

Swiggy - Received completely different n cold food ^Open

I ordered two things first pizza second coffee Pizza was to be with veggies olives n sundried tomatoes but received a thin crust cold n waste pizza with only tomatoes Second coffee was packed in vegetable boxes came completely cold...

Oct 14, 2018 by Shubham Golyan

Swiggy - Food item missing ^Open

Dear Sir, We order a food from Bengali fun food with order no #*********** But the items were missing,This has happened couple of times.First time i uninstalled my app from phone no ********** and put the complain also.but no ac...

Oct 12, 2018 by Amit

Swiggy - I have paid money but it didt see my order money also got cancelled ^Closed

ordered my food at * pm through swiggy and at **.** pm on **th October ****. customer service calls up to tell me order will not be delivered. what should i eat for dinner after working whole day like a labor. if this is the way to work then pl...

Oct 10, 2018 by pawan gupta

Swiggy - Package delivered after 100 min in inedible condition ^Closed

Delivery boy * cancelled after ** min then next delivery boy took * hour and lied twice that he was prioritizing my order however he was busy elsewhere. Customer care was non supportive, v unhappy with the service ...

Oct 05, 2018 by Kapil

Swiggy - Pathetic food and service ^Closed

I called CC to report bad quality food for order #***********. Ph- **********. I am happy with the delivery services. But When I got the food, I was highly disappointed so I thought of reporting the issue. And Mr. Adil who answered the ca...

Oct 05, 2018 by abhinav

Swiggy - Stale pizza delivered ^Closed

This app is used by restaurants to sell their stale food probably on discount. I had ordered pizza from chicago pizza at mid night. I had bought swiggy super pack along with it for * months. But I received cold stale bad packaged shit that coul...

Oct 02, 2018 by Bhaskar

Swiggy - Wrong Address ^Closed

i have ordered of **rs from the swiggy and selected my current location and somehow the deliver my pack to some other place and after consulting customer executive they told me to cancel order i will get full refund. even that customer executi...

Oct 01, 2018 by parth

Swiggy - Not delivered on time ^Open

I ordered food from swiggy at * **pm on **th September **** and it was delivered at * **pm. As per my order it was **mins delivery or full refund. When I approached the customer service over chat, the guy was so rude and said that it was not a...

Sep 29, 2018 by Azhar

Swiggy - Items missing from my order ^Closed

On **/**/**** I have order mutton manchuria n * shawarmas I received the order with both shawarmas missing Which are worth *** RS I have immediately raised the issue then after two hours I called again n fought with a customer support name...

Sep 29, 2018 by PILLI PRANEETH

Swiggy - Poor Quality Food Delivered ^Open

**th September **** I have ordered food using the Swiggy application, and when I received the parcel, what I found was pure horror. The food looked/ smelled stale. It was so oily. The dish isn't prepared accordingly, like they made something...

Sep 27, 2018 by Gautam Jain

Swiggy - Swiggy canceled order (no. 20934344126) ^Open

Yesterday, **th September I ordered lunch by Swiggy. When their delivery executive came my phone was not reachable for tower problem. Within * minutes tower came and I saw they canceled the order as unable to contact me. I called them immediate...

Sep 26, 2018 by Ms. Prattusha Sengupta

Swiggy - Incomplete Delivery of Food. ^Open

This is to write about Swiggy's poor delivery for ORDER #***********. The delivered food was only half of the quantity which was absolutely of no use as it was for a official party. Reason for the mess was not disclosed. Upon complaining to Sw...

Sep 26, 2018 by Pradeep Kumar Chandra

Swiggy - Refund not initiated- order id: 17764826019 ^Open

My swiggy order on **th August didn't get place but amount of *** was deducted from my freecharge payment account with respect to order-id ***********. I notified to customer care. They said they will resolve this in * day but i didnt get any r...

Sep 23, 2018 by Himanshu Arora

Swiggy - Rakesh golla ^Closed

My name is rakesh golla . i am from andhra . but due to my job process i staying at vadapalani from chennai . I ordered a food through online. basically ,i don't know tamil. but i explained clearly that local boy along with door number. and...

Sep 23, 2018 by rakesh golla

Swiggy - 2 times Order got Cancelled after a wait of 1 hr ^Closed

Dear Concerned, First of all that for Your mail asking me regarding my issue but rather than mailing me you could have called me. Anyways, today I ordered my lunch using Swiggy POP feature and order got confirmed also but after ** mins I ...

Sep 23, 2018 by Vishal Budhraja

I paid money last night but i didt get any thing this my first order worst experience with swiggy again i had to ordered...

Sep 22, 2018 by saikumar

Swiggy - Ordered not delivered and irresponsible behaviour ^Closed

Dear Sir, I have ordered food thru ur app and I regretted after seeing irresponsible behaviour by ur delivery executives and customer care executives.I ordered food yesterday evening *.** pm and I Waited for long * and half hours.U forcefully...

Sep 20, 2018 by SAI PAVAN LAKKAKULA

Swiggy - Take long time for delivering food ^Open

I order at *:** from china hut near bhatta.The food is ready by someone *:**.But delivery person get delay for delivering food to me.He take * hour to delivering food at my doorstep.I received my food at **:**.It takes * hours for delivering fo...

Sep 18, 2018 by NILANSHU

Swiggy - Food quality ^Closed

I ordered with swiggy and food was rottan and I traied to contact them many times but they are denied and told that it was not possible....

Sep 16, 2018 by Subham Pani

Swiggy - Made me eat non veggitarian ^Open

Sir Iam an eggaterian(LOCATION- opp. To Mitra academy,pankaj residency,Arekere,Banglore).I ordered an egg curry from 'veruthe oru thattukada' through SWIGGY. while having it I found chicken piece in it and I vomited ..I regret to have an or...

Sep 15, 2018 by Reshma A R

Swiggy - Transaction completed but order not processed ^Closed

I paid for my order on the Swiggy app, but after the payment is completed, the order did not get placed. This has happened twice now in the period of a month. The previous time, swiggy executives told me that Swiggy has not received the money, ...

Sep 15, 2018 by AK

Swiggy - Order accepted and cancelled after more than one hour ^Closed

I have ordered food from swiggy at around *.**PM, and the merchant accepted the order but after one and half hour swiggy customer care people called me tried to convince me to cancel order as food not available after one and half hour waiting ...

Sep 12, 2018 by Marumamula sravan kumar

Swiggy - Order Not Delivered ^Open

On Monday **th of August ****, I ordered food from Swiggy android app from my phone. I made payment using SBI Net banking option, while processing the payment, ** Rs. is debited from my bank account and I got SMS from Swiggy "Your payment for o...

Sep 11, 2018 by Shriniwas Aniruddha Kulkarni

Swiggy - Non Veg food delivered to Vegetarian ^Open

Hi, Very important to note that I had ordered food for my sister who is ***% vegetarian from Swiggy on *th Sep Refer below order for Veg, I received Chicken Momos in place of Veg Momos (Dish *). I only found out after she ate one momo. ...

Sep 10, 2018 by Alok Patro

Swiggy - Cancellation ^Open

I ordered food on *th September evening @ *.**pm. I had only *** rupees left in my account and thought of eating pizza for dinner. Once after i placed the order i got confirmation that amount was deducted from account successfully and Order is ...

Sep 09, 2018 by Ragavendra

Swiggy - Delay in delivery, after confirming the order asked to cancel the order ^Open

they cancel my order every time when i pay with amazon pay and they don't even pick my call and when i ask for my refund they said it is initiated by our end but i haven't received it yet.they are just fooling around public i have order form CC...

Sep 09, 2018 by abhivyakti

Swiggy - Item are missing in my order ^Closed

It's happening second time , today I ordered food but some items are missing in my order , I.e. pav Bhaji and yesterday I ordered Sev Sabji and Paratha (*) , there was Paratha was missing in my yesterday's order. It's happening second consecut...

Sep 09, 2018 by Abhishek Mehta

Swiggy - Missing food ^Open

this is to complaint regarding you following services: *. the order was recieved at *:**am by mr. jitesh kumar. *. the food provided in the order was missing: order was of * chappati which was missing at the time of opening and only a single ...

Sep 07, 2018 by Molly

Swiggy - No refund on missing food items ^Closed

I ordered Fish Thali with order no *********** on Swiggy dated **-**-****. I received the order well in time. But when i checked it, some items were missing. There was no biryani rice and solkadhi in the parcel. Despite being hungry, i tr...

Sep 04, 2018 by Vikash

Swiggy - Cheating by Swiggy executive,customer care ^Open

i had ordered food from swiggy ,typed correct address but the app pinned it wrong and shiwed delivery address * km away from actual location i typed.I was unaware of it.When i realised it,i called swiggy delivery executive ,explained him the mi...

Sep 03, 2018 by Devanshi tyagi

Swiggy - Refund issue ^Open

The person who should deliver the order called me and told I cannot deliver you food because I am far away from your place and told me to cancel the order and reorder so that It can be delivered by other person . When I cancelled order I didn'...

Sep 02, 2018 by Bhagyalakshmi K Raju

Swiggy - Bad Quality Food ^Open

The Manchow Soup that I ordered was too spicy. Despite many enquiries to compensate the Swiggy Customer Care denied rather casually. I am entitled to a fair compensation....

Aug 31, 2018 by Akhil Sasidharan

Swiggy - Order constantly delayed and finally not delivered ^Closed

Due to network issues, the restaurant didn't receive my order. They assigned * delivery executives one after the other until an hour and half had passed and finally in the end my order was cancelled by them. This is truly unprofessional service...

Aug 26, 2018 by Shaan Shivanandan

Swiggy - Food, Packing and handling was worst. ^Open

I ordered food from swiggy . The restaurant name is The Wrap Factory, Surajmal Vihar Delhi. When i received the food it was totally messy the sauce was scattered all over the other packets . So handling and packing was worst . When we open foo...

Aug 26, 2018 by Runa Goyal

Swiggy - Food not Received ^Closed

I have placed an order at *:** pm IST with order Id:#***********. It showed up ** mins and tracking wasn't working at all, adding to it Swiggy chat support or any of customer care numbers were not even connecting. I had to wait up to * hr :** m...

Aug 22, 2018 by Akshay Agarwal

Swiggy - Items missing from my food order ^Closed

I ordered food in Swiggy app on ** Aug. **** . Food delivery took more than ** minutes even when it was showing to be delivered in ** minutes . When the delivery came and i checked one of my items in the order was missing . I talked to the deli...

Aug 22, 2018 by Dhananjay Mani Tripathi

Swiggy - Refund on burnt food ^Open

I ordered Momos from Wow momo,Malviya Nagar through the Swiggy app on *th August ****, it was my birthday and i ordered * kinds of momos. I received burnt, bad smelling food which was completely inedible. and the prawns momo was not even deli...

Aug 20, 2018 by Sasha Vivek

I was told the delivery time of ** minutes and delivery was done in *** minutes and then I have to walk up to the streets to collect the order. I called up customer support and lodge a complaint ; executive asked me that your complaint will be ...

Aug 16, 2018 by Bittu Sharma

Swiggy - Food not delivered by swiggy ^Open

Dear Sir I was ordered food at swiggy but it doesn't delivered to me I was complaints for it at swiggy after show at site order delivered at that moment instantly call to swiggy customer care and at that time I don't get any call from servic...

Aug 15, 2018 by Puneet

Swiggy - Food items not delivered and cash denied for refunnd. ^Open

I had ordered from Swiggy Mcdonalds MAc McMaharaja, i was not serveed with Pespsi and Burger was smoky which i returned to the restaurant. I was denied replacement as well as Cash. today again same thing happened, i was denied refund ehwn again...

Aug 13, 2018 by RUPESH GUPTA

Swiggy - MG lose not show. Today is my full Time show & i have gone Noida for oder deliver and there is netw ^Open

Since I had guest at my house I had ordered food from Swiggy.I had made the payment and was waiting for the delivery of the order. Since my order was being delayed I tried calling the delivery guy but he didn't answer.Finally after several call...

Aug 12, 2018 by Suman

Swiggy - Food poisoning ^Closed

Your request number is ******* Swiggy order #*********** The food I ordered Sunday night had a big black fly floating in the chutney. I chose to have the other item that looked fine. Turns out right after eating the food it gave me severe ...

Aug 08, 2018 by Jessica edwin

Swiggy - Refund not given ^Open

I ordered from Hotel malabar through swiggy, order number#***********. I didn't receive my full order, *chicken biriyani was missing from that order. I called customer care and received a reply that only one chicken biriyani was available at ...

Aug 06, 2018 by Krishnanunni

Swiggy - No refund of money ^Open

From the last three orders I have always had either items missing or send other issues regarding my orders at swiggy . But today I have had it enough as money from my bank has been deducted but my order wasn't placed . I tried contacting swiggy...

Aug 05, 2018 by Srilekhya Dinavahi

Dear Sir, Me order deliver karne gya th Noida wha network ishu ho rha th *-* mint ka show nhi hua to sir meri kya glati h jo Mera MG loss nhi dikha rha h or mera Time pura h or me Dm ko call lga rha th unhone call pik nhi kiye or Helpline hme...

Aug 04, 2018 by Mohd ishfak khan

Swiggy - Missing item from my order ^Open

We ordered few things in Swiggy this morning out of which * item was missing. We raised a concern to Swiggy customer care and they didn’t gave us a solution instead they took it as a feedback which is not fair. They were not ready to give re...

Aug 03, 2018 by Keerthi Raghunath

Swiggy - Got a wrong item instead of ordered one and still no compensation ^Open

Ordered * McSpicy Paneer Burger on **.**.**. Received one McSpicy Paneer Burger & another American Cheese Supreme Veg. I complained immediately, still no option for replacement or refund was given. It lead to unnecessary mental torture, as I wa...

Aug 01, 2018 by R PRABHU

Swiggy - Uncooked food delivered ^Open

ordered food from swiggy and after ** min they deliver uncooked food as I was left with notime I have to return to work without lunch. I contact there support but they give me no solution.ORDER ID#*********** ...

Aug 01, 2018 by shubham tiwari

Swiggy - I ordered pizza which is not delivered and my money is also not refunded ^Closed

After doing payment they cancelled my order and not refunded money.....

Jul 30, 2018 by Heena

I have not received my order after exceeding the time they have given,also money has been deducted from my account....

Jul 30, 2018 by Albin Biju

I ordered food through swiggy. The kept me waiting for around * hours and then cancelled my order. I ordered food for my bedridden wife. I am away from her, Tell me how i am gonna feed her. That is so unprofessional of them. They should be pena...

Jul 30, 2018 by mohit makkar

Swiggy - Wrongly charged ^Open

After delaying the order by an hour, i initiated for cancellation, but was still charged cancellation fees inspite of swiggy casing me so much inconvenience and not delivering as per the committed time. The customer care executive was rude whil...

Jul 30, 2018 by sapna salian

Swiggy - Order not delivered ^Closed

I made an order with swiggy at *.** ,at that time it showed me delivery time ** minutes. After waiting for nearly ** minutes , when I called the delivery boy , he told me ur order is out of * km range so it will be cancelled whereas when I cont...

Jul 19, 2018 by Asmeet

Swiggy - Refund Issue ^Open

Did not received the refund of 848/-...

Jul 10, 2018 by Sanjay Singh Yadav

It is an experience to deal with Swiggy. My order was cancelled by Swiggy and my money has not been refunded since the last * months. Phone numbers published on their website (********) do not work or it is impossible to go past the initial ann...

Jul 04, 2018 by Avinash Karve

Swiggy - Food order cancelled ^Closed

I orderd feom swiggy at around *:** in evening and after waiting for more than an hour they cancelled my order stating that did not received the call even though i did not received any call from their side.. They blame customer for their mistak...

Jul 01, 2018 by Uzma

Swiggy - Order not delivered and company not taking responsiblity ^Open

Food not delivered on time, very casual n irresponsible behavior from customer service n delivery guys.. Not at all trained staff.. I had to face alot of embarrassment because of swiggy.. Please take action against swiggy. ...

Jun 24, 2018 by Elahi Manu

We have been kept waiting for * hours.The restraunt is closed .The delivery guys messed up.Some one else took the order. Now who is the point of responsablity. Big mess up on account of Swiggy. I want compensation please.Atleaset a sorry...

Jun 24, 2018 by Sarla Meena

Swiggy - I did not get my refund money refund within stipulatedtime ^Closed

i have cancelled my order on **-May-****, and asked to refund my money and assured my money will be refunded with *-* business days but still i haven't received my money and trying to reach regarding the same but they are responding that refund...

Jun 08, 2018 by Ravi Pala

Swiggy - Wrong food item and delivered leftover food ^Open

i ordered food from sanjha chulha thru swiggy on ** ..* laccha paratha.. dal makhni ...nd soya masala chaap..food delivered on ** may at ****... leftovers food was delivered...they didn't even as per my orders....very disappointing...

May 27, 2018 by jagdish dhaka

Swiggy - Wrong order delivered, replacement was not the order I asked for so I had to cancel it ^Closed

I ordered for desserts from a restaurant, they patched me with extra complimentary desserts which I didn't ask for nor. the order had * of those complimentary desserts and nothing I have ordered and paid for. When I asked for replacement, I was...

Apr 27, 2018 by Hustle

Swiggy - Cancelled my order due to unavailability and refund not credited ^Open

i ordered a cake from swiggy but the order was cancelled from their end as the product was unavailable. but since i had made an online payment i was eligible for a refund but it has been six days and still i haven't got any refund nor are they ...

Apr 18, 2018 by Parth Mehta