Swiggy
Complaints
Cancelled my order due to unavailability and refund not credited Open
i ordered a cake from swiggy but the order was cancelled from their end as the product was unavailable. but since i had made an online payment i was eligible for a refund but it has been six days and still i haven't got any refund nor are they ...
Apr 18, 2018 by Parth Mehta
Amount not refunded Open
i have ordered food from swiggy app from paradise by mistake i have mentioned wrong address so before ordering i have paid my amount so i cancelled the order and requested to refund my amount so confirmation call came that we will refund your ...
Apr 17, 2018 by BOGGULA MANIRAG REDDY
I had placed an order for 155/- in swiggy (order no: 1160545350) through phone pe. At first Swiggy denied and said that the payment is not captured in their system so no question of refund. However phone pe confirmed that transaction was succ...
Apr 09, 2018 by Anindan Mukhopadhyay
Never ever order food from swiggy Open
Hello People, be alert always. Like to share a very bad expereince with swiggy. I recently ordered food from swiggy for the 1st time, i did my online payment but i didnt get any bank dedcution messege, and i got my orders, then the delive...
Mar 20, 2018 by TUASIRAMS
Worst packaging and spillage issue Open
This is what I got in the name of pizza....when I spoke to their executive...they was like we will pass the feedback to the restaurant....nd they don't have the the replacement and not even the refund....this swiddy is really worst........
Feb 20, 2018 by Harish R Damsam
Swiggy not delivering item and also not refunding Open
Swiggy order id #1141148933. I did not received an item worth Rs. 120. I have contacted swiggy support, but theyare not ready to provide refund. ...
Feb 16, 2018 by Sankaranandh
Delivery boy uses contact details to later bug you on Whatsapp Open
So, I placed my first order from Swiggy today. How wonderful is it that the delivery person employed by you uses the contact details to later bug me at 9pm at night on my Whatsapp. First, for the displayed ETA of 5mins I wait nearly 20mins an...
Feb 07, 2018 by Saumya Gangwar
not giving cashback of my cancelled order Open
My order no #1132478706 on 17 Jan 2018 got cancelled by - McDonald's(Seasons Mall, Unit no F22, Magarpatta, Hadapsar, Pune-411028). But till date I didn't received the cashback of that order. When I contacted Swiggy regarding the same, they ...
Jan 30, 2018 by shirish vasantrao herwade
Substandard service on food delivery Open
I had specifically mentioned while ordering that there should be less oil in my food (which was also confirmed by the delivery person saying he had personally checked it), but the food delivered had excess oil in it - hence I am highly dissatis...
Jan 19, 2018 by K Kartick
I have worst experience of ordering food from Swiggy. I had ordered food at 9.15 pm and i have received call from them that order can not be delivered as its not under delivery grid. This is the most hopeless reason and service i have received...
Jan 06, 2018 by Pradeep Sonawane
Life threatening food delivered by drunk man Open
Last night i ordered from this new Maharashtrian restaurant for the very first time through Swiggy. My order was delivered around 9:40 pm which consisted of Surmai Fish Fry. Usually a portion of fish appetizer consists of two or three pieces of...
Dec 28, 2017 by Akshita singh
Pure Vegetarian made to consume non-veg food because of incorrect product packed and delivered Open
My friend had ordered for Panneer Tikka Wrap from Fasos, Nungambakkam Chennai (Order No 7988595) through Swiggy (ref No 1119279940). Refer attached bill for me. I 'm a pure veg by birth and unknowingly I consumed it only to realize after a few ...
Nov 22, 2017 by Nalini Parthiban
Was showing 50% off but full amount was deducted Open
I made an order from the restaurant (order no.- 1115617952) which was there on the page 'offers near you' showing a discount of 50% flat on all orders. When I made the payment, the amount deducted from my account was that of the total bill amou...
Nov 03, 2017 by Akash Bhatia
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