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Swiggy
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
Find the contact details of Swiggy to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Swiggy - Delivered products totally messed up as swiggy rider met with accident Open
I have ordered a meal for one of my friend through swiggy on Order ID: ************ Ordered Meal was totally spoiled as rider had met with an accident while delivering the order .And it was messed up as beverage in d meal spilled in everything...
Apr 01, 2023 by Lenish Narayanan
Swiggy - 1 item less in order Open
I ordered * ice cream cones but only received * cones but pay for * cones ....
Mar 30, 2023 by Afsha Khanam
Swiggy - Delivery partner is refusing to deliver my order Open
I had ordered dominoes pizza through swiggy delivery and now they are telling me that swiggy wont deliver and dominoes is also denying to deliver ...
Mar 30, 2023 by Mihir Gohel
Swiggy - Taking Longer to deliver the order Open
I order my food at * pm and order was to deliver within ** min. And it’s been * minutes above and still saying the order will be delivered in ** minutes....
Mar 30, 2023 by Rupesh Goyal
Swiggy - Money not refunded Open
it has been said that my money will be refunded in * * days but i have not got my money yet...
Mar 30, 2023 by Tannu
Swiggy - Wrong item delivered Open
I order the chicken. Fry biryani but I recevied plain rice. ...
Mar 30, 2023 by M. Phani vengal Rao
Swiggy - Different item delivered Open
My order ID is ************ placed on ** March. I ordered a new mango ice-cream *** ml pack of * but received * pack of mango ice-cream and another pack of tooti fruti ice-cream. I asked swiggy for refund and shared the images but swiggy refuse...
Mar 30, 2023 by Dharmesh Singh
Swiggy - Package not delivered Open
Still I didn't recieve my orderd item....
Mar 30, 2023 by Saurav Kumar
Swiggy - Items missing from order uncompensated for Open
I placed an order (#***************) from Swiggy on **th March, **** for * bottles of Sprite and * boxes of Ferrero Rocher but when the order was delivered, there were only * chocolate boxes and upon raising a complaint - the swiggy customer c...
Mar 27, 2023 by Rhea Rastogi
Swiggy - Packet not delevered Open
Food was not delevered by agent,and now they are not accept his mistake....
Mar 27, 2023 by Abhinava Shukla
Swiggy - Refund not received Open
There was an item missing from the order I had placed and swiggy is not giving me refund of it and not even letting me speak To a representative. I have paid for the product it’s their responsibility if it’s missing to either send it or ref...
Mar 27, 2023 by tanushree Bhatia
Swiggy - Not refund money Open
I ordered ice cream on Friday night **th March. After ordering i cancelled the order because i want to order something else. I paid money through Google pay. And they not refund my money. ...
Mar 26, 2023 by Abhijeet Pandey
Swiggy - Wrong order delivered and they refuse to refund or replace Open
I didn’t receive my order and instead received wrong packet. I had got connected to multiple support agents but they refused to resolve the issue or refund the amount. They must refund for my order since I didn’t receive a single item f...
Mar 26, 2023 by Amanpreet Kaur chadha
Swiggy - Order delayed cancelled Open
my order was delayed & cancelled by swiggy after waiting for more than *.* hr. later rescheduled new order. I'm asking for full refund & compensate for my delayed order...
Mar 26, 2023 by pramod c
Swiggy - Account suspended Open
My. Swiggy account has been suspended. It's showing login error, initially I thought there was an error with the app, however when I wrote to swiggy, they mentioned they have suspended the account. I complaint against their few orders, which we...
Mar 26, 2023 by Shrikant Giri
Swiggy - Cold food delivered Open
I ordered Paneer Chilli from Kaveri, Ratu Road Ranchi. Cold food delivered at door step. ...
Mar 24, 2023 by Shristi
Swiggy - Order cancellation by delivery person Open
I made an order today on swiggy and made online payment of rs ****, i didn't recieved any single call from the delivery person and then he cancelled my order due to failure to respond and charged my **** rs as cancellation fee and not refunding...
Mar 24, 2023 by Namol
Swiggy - Order not delivered and didn t refund myoney as well Open
I placed an order with Swiggy… They on their own cancelled my order for which i have already paid and now saying that i have cancelled the order and due to which we are not refunding your money…. As i tried calling the restaurant directly a...
Mar 24, 2023 by Vikas jain
Swiggy - Food was fully burnt Open
I have ordered half grilled chicken through swiggy in puthiya arcot unavagam in urapakkam yesterday around **:** PM. Got the food around *:** PM. When I open the package all the * pieces of the grill chicken was fully burnt and not even able to...
Mar 24, 2023 by Ganeshkumar
Swiggy - Spillage of the food Open
I ordered one chicken loaded calizza and brownie mocha milkshake from starboy pizza and shakes. More than half the mocha was spilt during the delivery and even the pizza got spoiled. I would request you to kindly refund the whole amount as both...
Mar 23, 2023 by Kainat Baig
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
What is Swiggy customer care email?
support@swiggy.in
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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