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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - Complaint regarding misbehaviour of delivery partner Open
Today on **.**.**** I ordered cake cost - *** from Bk ** confectionery to address House no ***, Lane No * , Sheetal Nagar, behlolpur but the delivery partner namely Kishan phone no -*********** didn't deliver the order and he refuse to delive...
Mar 16, 2024 by Himani
Swiggy - Food spilled and not giving refund instead giving Coupon Open
I ordered a special *-Cheese pizza and few more food items from La pinóz pizza yesterday from Swiggy. Due to carelessness in delivery the cheese from the pizza was totally separated and only base was left. The cheese was the main part of that ...
Mar 16, 2024 by Ansuman Swain
I was searching for food on swiggy bt I got sleep while searching for biryani and when I woke up I saw money deducted from my account and swiggy showing food delivered at night nor any delivery person call me at night nor I got any food so I kn...
Mar 16, 2024 by Pankaj Kumar Haloi
Swiggy - Dual payment for food order Open
Made dual payments for same order *************** order id Rajat ***** ***** ...
Mar 14, 2024 by Rajat Jain
Swiggy - Wrong order delivered Open
I have ordered sp chicken fried rice from amrutha briyani centre in rajanagaram, Andhra Pradesh but I received dum biryani instead of fried rice.So I have raised complaint,they are not responding to mails.I want refund for the wrong order deliv...
Mar 12, 2024 by Niteesh
Swiggy - Suspended swiggy account Open
For unknown reasons my account has been suspended, when asked for a reason they just said u would have done something wrong, atleast point out what wrong have I done ? ...
Mar 08, 2024 by Arsh mishra
Swiggy - Not Delivered and not refunded Open
Ordered from Swiggy on *th March **** around *.** from Dominos. They dispatched the person from the store around *.** and I got a link from the for order. I waited till *.** and tried to call the delivery person and his phone was not in use. Ca...
Mar 08, 2024 by biju
Swiggy - Cancellation fee order no Open
This was my first order on Swiggy Or I did not know about the cancellation fee or as per their policy they charge cancellation fee due to food wastage but what if I ordered ice cream? Where is the point of it plz help me to get refunded ...
Mar 07, 2024 by Anany
Swiggy - Swiggy Have Delivered a Non edible food to me and not refunding my amount Open
I had ordered aloo dum biryani from meghana foods. through swiggy order id : *************** on Tuesday *-**-****. As the food was dangerously, harmfully spicy Im not able to consume it. Im already having BP. forcing me to consume this is not...
Mar 06, 2024 by Sharath Kumar C
Swiggy - Taken money Open
This Amarjit Singh on ** feb **** a Swiggy delivery boy has taken ***** rupees from me because he said he had a accident on the way to my home and needed the money and he said he will return the money in * days and now his phone is. Off His...
Mar 05, 2024 by Amarjit Singh
Swiggy - Non refund of one payment out of two charged for one order Open
No payment mode selected for order booked through swiggy as interested in cash payment which given after calling specially to agent because after handing over food, agent immediately disappeared without asking for payment which already kept in ...
Mar 03, 2024 by Rekha Nagpal
Swiggy - Food not delivered Open
I ordered through Swiggy and called the restaurant via Swiggy. I asked if I could add two more brownies, they said yes and requested payment, which I made. My order was canceled without my permission, and I only received a refund for one brow...
Feb 29, 2024 by Sandhya m
Swiggy - Closed
मेरा ऑर्डर लेनदेन विफल हो गया लेकिन मेरे स्विगी मनी से पैसे काट लिए गए...
Feb 26, 2024 by Krishan Bishnoi
Swiggy - Partial item delivered Open
I have placed an order from swiggy where I have order rose tea and some other other as well, but while I am receiving the order I got to know that rose tea is missing from delivery. Then also delivered partner Sajan kunar confirmed that it is...
Feb 25, 2024 by Rakesh
Swiggy - Partial item delivered Closed
I have placed an order from swiggy where I have order * box of gulaabjaamun each of fill up by * gulaabjaamun but while I am receiving the order I got to know that is less maybe then also delivered partner girraj kumar confirmed the same they g...
Feb 24, 2024 by Ritish singh
Swiggy - Refund not credited in my bank account Open
Refund Money not credited in my bank account but swiggy staff saying your account is credited ...
Feb 23, 2024 by Palepu rajesh
Swiggy - Box seal opened and resealed using swiggy tape Awaiting Details
Cereals box was opened and resealed using swiggy tape and same was delivered. Customer care doesnt find anything wrong with this kind of delivery...
Feb 20, 2024 by Sainath K
Swiggy - Fake advertisement on swiggy Restaurant didn t fulfill the offer shown on swiggy Closed
Swiggy was showing an offer for **% off on their dineout section so i booked a table for * on the restaurant and i dined at that restaurant and when i asked to pay through the swiggy dineout section the restaurant manager declined the payment s...
Feb 14, 2024 by Nikhil
Swiggy - Hair in biriyani swiggy dont care about it Open
Order No: *************** I had a terrible experience with Swiggy today. I ordered food worth Rs. ****/- and found hair in my biryani. When I reached out to Swiggy, they simply told me that they can't do anything about the quality issue. I...
Feb 13, 2024 by Mehul
Swiggy - Food was not delivered and money didn t get refunded Open
I ordered food from swiggy, the delivery person was went to different location and was standing, I called him thrice and he said that your location is showing *kms away, hence I will not deliver the food. When the same location was being put at...
Feb 09, 2024 by Michael Arindan Bairagi
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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