1. Home
2. Companies
3. Swiggy

Swiggy ^(2/58)

Swiggy - Take long time for delivering food ^Open

I order at 8:21 from china hut near bhatta.The food is ready by someone 8:45.But delivery person get delay for delivering food to me.He take 2 hour to delivering food at my doorstep.I received my food at 10:21.It takes 2 hours for delivering fo...

Sep 18, 2018 by NILANSHU

Swiggy - Food quality ^Open

I ordered with swiggy and food was rottan and I traied to contact them many times but they are denied and told that it was not possible....

Sep 16, 2018 by Subham Pani

Swiggy - Made me eat non veggitarian ^Open

Sir Iam an eggaterian(LOCATION- opp. To Mitra academy,pankaj residency,Arekere,Banglore).I ordered an egg curry from 'veruthe oru thattukada' through SWIGGY. while having it I found chicken piece in it and I vomited ..I regret to have an or...

Sep 15, 2018 by Reshma A R

Swiggy - Transaction completed but order not processed ^Open

I paid for my order on the Swiggy app, but after the payment is completed, the order did not get placed. This has happened twice now in the period of a month. The previous time, swiggy executives told me that Swiggy has not received the money, ...

Sep 15, 2018 by AK

Swiggy - Order accepted and cancelled after more than one hour ^Open

I have ordered food from swiggy at around 9.30PM, and the merchant accepted the order but after one and half hour swiggy customer care people called me tried to convince me to cancel order as food not available after one and half hour waiting ...

Sep 12, 2018 by Marumamula sravan kumar

Swiggy - Order Not Delivered ^Open

On Monday 10th of August 2018, I ordered food from Swiggy android app from my phone. I made payment using SBI Net banking option, while processing the payment, 85 Rs. is debited from my bank account and I got SMS from Swiggy "Your payment for o...

Sep 11, 2018 by Shriniwas Aniruddha Kulkarni

Swiggy - Non Veg food delivered to Vegetarian ^Open

Hi, Very important to note that I had ordered food for my sister who is 100% vegetarian from Swiggy on 8th Sep Refer below order for Veg, I received Chicken Momos in place of Veg Momos (Dish 1). I only found out after she ate one momo. ...

Sep 10, 2018 by Alok Patro

Swiggy - Cancellation ^Open

I ordered food on 9th September evening @ 5.15pm. I had only 500 rupees left in my account and thought of eating pizza for dinner. Once after i placed the order i got confirmation that amount was deducted from account successfully and Order is ...

Sep 09, 2018 by Ragavendra

Swiggy - Package not delivered ^Open

they cancel my order every time when i pay with amazon pay and they don't even pick my call and when i ask for my refund they said it is initiated by our end but i haven't received it yet.they are just fooling around public i have order form CC...

Sep 09, 2018 by abhivyakti

Swiggy - Item are missing in my order ^Open

It's happening second time , today I ordered food but some items are missing in my order , I.e. pav Bhaji and yesterday I ordered Sev Sabji and Paratha (4) , there was Paratha was missing in my yesterday's order. It's happening second consecut...

Sep 09, 2018 by Abhishek Mehta

Swiggy - Missing food ^Open

this is to complaint regarding you following services: 1. the order was recieved at 2:33am by mr. jitesh kumar. 2. the food provided in the order was missing: order was of 7 chappati which was missing at the time of opening and only a single ...

Sep 07, 2018 by Molly

Swiggy - No refund on missing food items ^Closed

I ordered Fish Thali with order no 18801137477 on Swiggy dated 31-08-2018. I received the order well in time. But when i checked it, some items were missing. There was no biryani rice and solkadhi in the parcel. Despite being hungry, i tr...

Sep 04, 2018 by Vikash

Swiggy - Cheating by Swiggy executive,customer care ^Open

i had ordered food from swiggy ,typed correct address but the app pinned it wrong and shiwed delivery address 1 km away from actual location i typed.I was unaware of it.When i realised it,i called swiggy delivery executive ,explained him the mi...

Sep 03, 2018 by Devanshi tyagi

Swiggy - Refund issue ^Open

The person who should deliver the order called me and told I cannot deliver you food because I am far away from your place and told me to cancel the order and reorder so that It can be delivered by other person . When I cancelled order I didn'...

Sep 02, 2018 by Bhagyalakshmi K Raju

Swiggy - Bad Quality Food ^Open

The Manchow Soup that I ordered was too spicy. Despite many enquiries to compensate the Swiggy Customer Care denied rather casually. I am entitled to a fair compensation....

Aug 31, 2018 by Akhil Sasidharan

Swiggy - Order constantly delayed and finally not delivered ^Open

Due to network issues, the restaurant didn't receive my order. They assigned 4 delivery executives one after the other until an hour and half had passed and finally in the end my order was cancelled by them. This is truly unprofessional service...

Aug 26, 2018 by Shaan Shivanandan

Swiggy - Food, Packing and handling was worst. ^Open

I ordered food from swiggy . The restaurant name is The Wrap Factory, Surajmal Vihar Delhi. When i received the food it was totally messy the sauce was scattered all over the other packets . So handling and packing was worst . When we open foo...

Aug 26, 2018 by Runa Goyal

Swiggy - Food not Received ^Open

I have placed an order at 6:38 pm IST with order Id:#18018536191. It showed up 43 mins and tracking wasn't working at all, adding to it Swiggy chat support or any of customer care numbers were not even connecting. I had to wait up to 1 hr :03 m...

Aug 22, 2018 by Akshay Agarwal

Swiggy - Items missing from my food order ^Closed

I ordered food in Swiggy app on 22 Aug. 2018 . Food delivery took more than 70 minutes even when it was showing to be delivered in 40 minutes . When the delivery came and i checked one of my items in the order was missing . I talked to the deli...

Aug 22, 2018 by Dhananjay Mani Tripathi

Swiggy - Refund on burnt food ^Open

I ordered Momos from Wow momo,Malviya Nagar through the Swiggy app on 5th August 2018, it was my birthday and i ordered 4 kinds of momos. I received burnt, bad smelling food which was completely inedible. and the prawns momo was not even deli...

Aug 20, 2018 by Sasha Vivek

Swiggy - Delay in delivery, after confirming the order asked to cancel the order ^Open

I was told the delivery time of 49 minutes and delivery was done in 103 minutes and then I have to walk up to the streets to collect the order. I called up customer support and lodge a complaint ; executive asked me that your complaint will be ...

Aug 16, 2018 by Bittu Sharma

Swiggy - Food not delivered by swiggy ^Open

Dear Sir I was ordered food at swiggy but it doesn't delivered to me I was complaints for it at swiggy after show at site order delivered at that moment instantly call to swiggy customer care and at that time I don't get any call from servic...

Aug 15, 2018 by Puneet

Swiggy - Food items not delivered and cash denied for refunnd. ^Open

I had ordered from Swiggy Mcdonalds MAc McMaharaja, i was not serveed with Pespsi and Burger was smoky which i returned to the restaurant. I was denied replacement as well as Cash. today again same thing happened, i was denied refund ehwn again...

Aug 13, 2018 by RUPESH GUPTA

Swiggy - Order not delivered ^Open

Since I had guest at my house I had ordered food from Swiggy.I had made the payment and was waiting for the delivery of the order. Since my order was being delayed I tried calling the delivery guy but he didn't answer.Finally after several call...

Aug 12, 2018 by Suman

Swiggy - Food poisoning ^Open

Your request number is 5200382 Swiggy order #16566883044 The food I ordered Sunday night had a big black fly floating in the chutney. I chose to have the other item that looked fine. Turns out right after eating the food it gave me severe ...

Aug 08, 2018 by Jessica edwin

Swiggy - Refund not given ^Open

I ordered from Hotel malabar through swiggy, order number#16472300598. I didn't receive my full order, 1chicken biriyani was missing from that order. I called customer care and received a reply that only one chicken biriyani was available at ...

Aug 06, 2018 by Krishnanunni

Swiggy - No refund of money ^Open

From the last three orders I have always had either items missing or send other issues regarding my orders at swiggy . But today I have had it enough as money from my bank has been deducted but my order wasn't placed . I tried contacting swiggy...

Aug 05, 2018 by Srilekhya Dinavahi

Swiggy - MG lose not show. Today is my full Time show & i have gone Noida for oder deliver and there is netw ^Open

Dear Sir, Me order deliver karne gya th Noida wha network ishu ho rha th 1-2 mint ka show nhi hua to sir meri kya glati h jo Mera MG loss nhi dikha rha h or mera Time pura h or me Dm ko call lga rha th unhone call pik nhi kiye or Helpline hme...

Aug 04, 2018 by Mohd ishfak khan

Swiggy - Missing item from my order ^Open

We ordered few things in Swiggy this morning out of which 1 item was missing. We raised a concern to Swiggy customer care and they didn’t gave us a solution instead they took it as a feedback which is not fair. They were not ready to give re...

Aug 03, 2018 by Keerthi Raghunath

Swiggy - Got a wrong item instead of ordered one and still no compensation ^Open

Ordered 2 McSpicy Paneer Burger on 30.07.18. Received one McSpicy Paneer Burger & another American Cheese Supreme Veg. I complained immediately, still no option for replacement or refund was given. It lead to unnecessary mental torture, as I wa...

Aug 01, 2018 by R PRABHU

Swiggy - Uncooked food delivered ^Open

ordered food from swiggy and after 40 min they deliver uncooked food as I was left with notime I have to return to work without lunch. I contact there support but they give me no solution.ORDER ID#16183374274 ...

Aug 01, 2018 by shubham tiwari

Swiggy - I ordered pizza which is not delivered and my money is also not refunded ^Open

After doing payment they cancelled my order and not refunded money.....

Jul 30, 2018 by Heena

Swiggy - Food not delivered ^Open

I have not received my order after exceeding the time they have given,also money has been deducted from my account....

Jul 30, 2018 by Albin Biju

Swiggy - Order not delivered ^Open

I ordered food through swiggy. The kept me waiting for around 2 hours and then cancelled my order. I ordered food for my bedridden wife. I am away from her, Tell me how i am gonna feed her. That is so unprofessional of them. They should be pena...

Jul 30, 2018 by mohit makkar

Swiggy - Wrongly charged ^Open

After delaying the order by an hour, i initiated for cancellation, but was still charged cancellation fees inspite of swiggy casing me so much inconvenience and not delivering as per the committed time. The customer care executive was rude whil...

Jul 30, 2018 by sapna salian

Swiggy - Order not delivered ^Open

I made an order with swiggy at 9.45 ,at that time it showed me delivery time 30 minutes. After waiting for nearly 45 minutes , when I called the delivery boy , he told me ur order is out of 8 km range so it will be cancelled whereas when I cont...

Jul 19, 2018 by Asmeet

Swiggy - Refund Issue ^Open

Did not received the refund of 848/-...

Jul 10, 2018 by Sanjay Singh Yadav

Swiggy - Refund ^Open

It is an experience to deal with Swiggy. My order was cancelled by Swiggy and my money has not been refunded since the last 2 months. Phone numbers published on their website (60006600) do not work or it is impossible to go past the initial ann...

Jul 04, 2018 by Avinash Karve

Swiggy - Food order cancelled ^Open

I orderd feom swiggy at around 4:30 in evening and after waiting for more than an hour they cancelled my order stating that did not received the call even though i did not received any call from their side.. They blame customer for their mistak...

Jul 01, 2018 by Uzma

Swiggy - Package not delivered ^Open

Food not delivered on time, very casual n irresponsible behavior from customer service n delivery guys.. Not at all trained staff.. I had to face alot of embarrassment because of swiggy.. Please take action against swiggy. ...

Jun 24, 2018 by Elahi Manu

Swiggy - Order not delivered and company not taking responsiblity ^Open

We have been kept waiting for 2 hours.The restraunt is closed .The delivery guys messed up.Some one else took the order. Now who is the point of responsablity. Big mess up on account of Swiggy. I want compensation please.Atleaset a sorry...

Jun 24, 2018 by Sarla Meena

Swiggy - I did not get my refund money refund within stipulatedtime ^Open

i have cancelled my order on 26-May-2018, and asked to refund my money and assured my money will be refunded with 2-3 business days but still i haven't received my money and trying to reach regarding the same but they are responding that refund...

Jun 08, 2018 by Ravi Pala

Swiggy - Wrong food item and delivered leftover food ^Open

i ordered food from sanjha chulha thru swiggy on 26 ..5 laccha paratha.. dal makhni ...nd soya masala chaap..food delivered on 27 may at 1240... leftovers food was delivered...they didn't even as per my orders....very disappointing...

May 27, 2018 by jagdish dhaka

Swiggy - Wrong order delivered, replacement was not the order I asked for so I had to cancel it ^Open

I ordered for desserts from a restaurant, they patched me with extra complimentary desserts which I didn't ask for nor. the order had 2 of those complimentary desserts and nothing I have ordered and paid for. When I asked for replacement, I was...

Apr 27, 2018 by Hustle

Swiggy - Cancelled my order due to unavailability and refund not credited ^Open

i ordered a cake from swiggy but the order was cancelled from their end as the product was unavailable. but since i had made an online payment i was eligible for a refund but it has been six days and still i haven't got any refund nor are they ...

Apr 18, 2018 by Parth Mehta

Swiggy - Amount not refunded ^Open

i have ordered food from swiggy app from paradise by mistake i have mentioned wrong address so before ordering i have paid my amount so i cancelled the order and requested to refund my amount so confirmation call came that we will refund your ...

Apr 17, 2018 by BOGGULA MANIRAG REDDY

Swiggy - Refund not processed yet ^Open

I had placed an order for 155/- in swiggy (order no: 1160545350) through phone pe. At first Swiggy denied and said that the payment is not captured in their system so no question of refund. However phone pe confirmed that transaction was succ...

Apr 09, 2018 by Anindan Mukhopadhyay

Swiggy - Never ever order food from swiggy ^Open

Hello People, be alert always. Like to share a very bad expereince with swiggy. I recently ordered food from swiggy for the 1st time, i did my online payment but i didnt get any bank dedcution messege, and i got my orders, then the delive...

Mar 20, 2018 by TUASIRAMS

Swiggy - Worst packaging and spillage issue ^Open

This is what I got in the name of pizza....when I spoke to their executive...they was like we will pass the feedback to the restaurant....nd they don't have the the replacement and not even the refund....this swiddy is really worst........

Feb 20, 2018 by Harish R Damsam

Swiggy - Swiggy not delivering item and also not refunding ^Open

Swiggy order id #1141148933. I did not received an item worth Rs. 120. I have contacted swiggy support, but theyare not ready to provide refund. ...

Feb 16, 2018 by Sankaranandh

Swiggy - Swiggy Order #1141260881 ^Open

Swiggy Order #1141260881...

Feb 14, 2018 by Samrat Chatterjee

Swiggy - Delivery boy uses contact details to later bug you on Whatsapp ^Open

So, I placed my first order from Swiggy today. How wonderful is it that the delivery person employed by you uses the contact details to later bug me at 9pm at night on my Whatsapp. First, for the displayed ETA of 5mins I wait nearly 20mins an...

Feb 07, 2018 by Saumya Gangwar

Swiggy - not giving cashback of my cancelled order ^Open

My order no #1132478706 on 17 Jan 2018 got cancelled by - McDonald's(Seasons Mall, Unit no F22, Magarpatta, Hadapsar, Pune-411028). But till date I didn't received the cashback of that order. When I contacted Swiggy regarding the same, they ...

Jan 30, 2018 by shirish vasantrao herwade

Swiggy - Substandard service on food delivery ^Open

I had specifically mentioned while ordering that there should be less oil in my food (which was also confirmed by the delivery person saying he had personally checked it), but the food delivered had excess oil in it - hence I am highly dissatis...

Jan 19, 2018 by K Kartick

Swiggy - Food is not delivered ^Open

I have worst experience of ordering food from Swiggy. I had ordered food at 9.15 pm and i have received call from them that order can not be delivered as its not under delivery grid. This is the most hopeless reason and service i have received...

Jan 06, 2018 by Pradeep Sonawane

Swiggy - Life threatening food delivered by drunk man ^Open

Last night i ordered from this new Maharashtrian restaurant for the very first time through Swiggy. My order was delivered around 9:40 pm which consisted of Surmai Fish Fry. Usually a portion of fish appetizer consists of two or three pieces of...

Dec 28, 2017 by Akshita singh

Swiggy - Pure Vegetarian made to consume non-veg food because of incorrect product packed and delivered ^Open

My friend had ordered for Panneer Tikka Wrap from Fasos, Nungambakkam Chennai (Order No 7988595) through Swiggy (ref No 1119279940). Refer attached bill for me. I 'm a pure veg by birth and unknowingly I consumed it only to realize after a few ...

Nov 22, 2017 by Nalini Parthiban

Swiggy - Was showing 50% off but full amount was deducted ^Open

I made an order from the restaurant (order no.- 1115617952) which was there on the page 'offers near you' showing a discount of 50% flat on all orders. When I made the payment, the amount deducted from my account was that of the total bill amou...

Nov 03, 2017 by Akash Bhatia

Are you Swiggy?

Resolve Complaint

Are you Lawyer?

Help Consumers

How Voxya Helps In Resolving Complaints

Start a social media campaign
Send email to company officials
Send notice via registered post
Help in approaching consumer forum