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Swiggy
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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How will Voxya help you?
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Social Network
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Legal Network
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Swiggy - Swiggy Food Order Open
Hi Team, I have order ( Order Number: ************ ) the food from Swiggy, I order Non-Veg(Chicken Over load -zaza ** spice biryani) They sent Veg biryani which they sent was very worst its not at good. i informed same to Swiggy they are not ...
Jun 22, 2022 by Satyanarayana T
Swiggy - Swiggy app didn t gave offer as promised Open
The Swiggy app mentioned buy * get * pizza for the Over story restaurant in Baner Pune. In reality the app was not giving offer even after adding * pizzhas in the cart so I added only * thinking the restaurant will provide one more for free. No...
Jun 17, 2022 by Rahul khade
Swiggy - Swiggy food delivery Open
I ordered food for ** people on *th may **** from meghna foods. But it was delayed i also reached swiggy support for delay. Then the delivery partner showed close by and telling they r trying to reach us but i called the phone back from my no. ...
Jun 17, 2022 by Arpita Roy
Swiggy - Missing item from the order Open
I made an order for Rs ****+ from Swiggy, one of the item was missing in the order. I instantly made a complaint attaching the photo of the received items and in response I was given a reply stating "unable to substantiate the claim, trying rat...
Jun 16, 2022 by Sunny
Swiggy - Too late delivery Closed
Delivery too late . According to terms and conditions iam entitled to full refund or free food. Minimum of ** percent refund. But swiggy refused to pay me any compensation...
Jun 07, 2022 by Sree supranayi
Swiggy - Wrong product delivered Open
I ordered Kadai paneer but instead of that they delivered chaap. this created so much embarrassment in front of guests as they asked for kadai paneer. I tried to contact swiggy customer support but they didn't help. They refused to send refund ...
May 31, 2022 by Himanshu Arora
Swiggy - Order cancelled by swiggy and amount not refunde Closed
I ordered through Swiggy on **th May **** for approx Rs **** for La Pinos Pizza in Janal Puri location, mentioned that if possible restaurant may deliver order little late. The order was placed and I contacted La pinoz and asked if order ca...
May 30, 2022 by Monika Chawla
Swiggy - Foregin material in my food Order Open
I've ordered chicken biryani jumbo size for rs ***/- as my cousins came to meet me. When the order was delivered, I open the pack to serve but I found a hair in the food. I just took images of it. Then I created a complaint regarding this issue...
May 28, 2022 by Junaid SHeik
Swiggy - My order has not delivered but i received a message saying order delivered Open
Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Odering The issue that I have experienced was: My order has not delivered but i received a message saying order delivered. when i tried calling the delivery execut...
May 24, 2022 by SHIVENDRA PRATAP SINGH
Swiggy - Wrong product Awaiting Details
I have ordered paneer pizza but i get onion pizza which is unreasonable and not edible for me due to religious belief bcz in our family we even dont touch the onion but mom accidently take a bite it and when she knows about it she immediately v...
May 24, 2022 by PUNEET KUMAR AGARWAL
Swiggy - Delayed Delivery Rude Behaviour Open
This is to report about the multiple issues with the below mentioned order., first & foremost; the order was supposed to be delivered by *:** pm, but delivered by *.** pm. And when I enquired the delay reason to the agent he didn’t respon...
May 21, 2022 by Naveen Kumar
Swiggy - Not providing Invoice after delivering food Closed
I have contacted their customer care executive numerous times, even their escalation desk hesitated in giving a solution. They are unable to provide a resolution to my Swiggy order #*************...
May 19, 2022 by Tausif Islam
I have ordered a special chicken shawarma platter worth *** rs. I have used a coupon worth ** rs to order it. Unfortunately I got a wrong item that is some kind of veg roll valued ** rs. My total bill was *** rs (shawarma) + ** rs ( packing...
May 14, 2022 by Mohamed Arshath
Swiggy - Package not delievered Open
order id : ************ Order from bhagat halwai dayla bagh agra-****** To destination MS market sarla bagh road. Order not delivered, no phone calls nothing but status shown "order delivered". proof of which is the recording of a phone cal...
May 08, 2022 by SHIVAM AGARWAL
Swiggy - Swiggy order payout not received Closed
I am swiggy delivery executive. I have done * deliverys worthif ***rs. But every delivery it is showing *rs...
Apr 30, 2022 by Shaarif Ansari
Swiggy - PROVIDED ZERO INVOICE Open
I have ordered from swiggy on **/**/**** for Rs.***/-, for which i have received invoice with zero amount. Asked the customer care for the same, but not providing and repeatedly saying that "wait for ** hours"....
Apr 30, 2022 by RAMU RAMISETTI
Swiggy - Cheated by Albek restaurant by sending only bones in chilli chicken Open
ordered fried rice n chilli chicken from al-bek and the rice was uncooked and chicken pieces in the chilli chicken was only bones coated with masala...
Apr 27, 2022 by Anna Ashika
Swiggy - Cheated by Swiggy Open
There has been number of incidents now when Swiggy has failed to deliver what they committed and also no resolution has ever been provided from them even after raising complaints, number of hours wasted on calls, and taking it to Twitter as wel...
Apr 14, 2022 by Rohan Pruthi
Swiggy - Spoiled food missing items Open
I ordered * food items from Swiggy on April **th,*:** pm got only * items and the quality of food was worse its spoiled complained about it by calling them and mailing them but I have no response they consumed my time late reply and also negle...
Apr 13, 2022 by Resapu Sai Tejaswini
Swiggy - 2000 INR taken extra by swiggy delivery boy Open
Last saturday delivery boy behave very abnormally and Aggitatedly from the begining. Lastly he was trying to back without delivery the food. I tried to stop him and because of that he fallen down on road from bike. That's why he became hero in ...
Apr 13, 2022 by Swadhin Saha
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
What is Swiggy customer care email?
support@swiggy.in
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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