File consumer complaint against Swiggy at Voxya.com

Swiggy - Food handling and delivered messy food which was not at all in eatable condition ^Closed

I have ordered food from swiggy and paid through upi but restaurant had cancelled swiggy said it has refunded my amount bit it doesnot came to my account...

Mar 23, 2020 by Anil kumar Choudhary

Swiggy - Delivered ^Open

Not Delivered ...

Mar 21, 2020 by Krishna

Swiggy - Wrong order recieved and Swiggy is not refunding my money ^Closed

ORDER #*********** Kindly help me in getting my money back. On *th March i ordered food for Rs ***, but i received all wrong order food and the amount of which was only Rs *** I have sent multiple reminder mail asking for my money back b...

Mar 19, 2020 by Suma

Swiggy - Cold stale food delivered ^Open

I ordered a Pizza from Pizza Hut. The delivery time was estimated at ** minutes. The order was delivered an hour later. The food was cold and stale. The delivery person was different from who was shown to me by the app. The delivery person was ...

Mar 16, 2020 by Jitesh Daga

I have ordered * pizza from oven story via Swiggy worth ***/- , as I received both pizza in horrible condition. both pizza were upside down squeezed and messy, not all in eatable condition... I called customer care and shared all images.. I ask...

Mar 16, 2020 by Shivangini sharma

Swiggy - Swiggy order no for Rs 614 was spilled and having packaging issue ^Closed

Hello Team, This is to bring to your notice that I have ordered dinner from Zayka King with order id. #*********** for Rs ***. I have a bad packaging and spillage issue with the order. Complete order was spilled and that is of no use t...

Mar 16, 2020 by Shubham Chitransh

Swiggy - WRONG FOOD DELIVERED ^Closed

I had ordered a good but SWIGGY delivered me the wrong product....

Mar 15, 2020 by DILIP PASI

Swiggy - Swiggy charges unnecessary cancellation charges ^Closed

...

Mar 11, 2020 by Harish deshmukh

Swiggy - Items missing and not refunding the amount time in 2 months ^Closed

feb **** : ordered from burger king they forgot to give coke , delivery guy says restaurant forgot to give coke with the order. I complained at swiggy support their response is sorry for inconvinience we assure this wont happen in future but c...

Mar 07, 2020 by Shreyash G

Swiggy - Not received refund replacement for wrong order received from Swiggy ^Open

I ordered an executive non veg thali from the Urban Dhaba, Lucknow. But the items in the thali were different from what they should have been. The customer care asked me to mail swiggy but all I get is sorry and they say they won't refund my mo...

Mar 06, 2020 by Asmita Pant

Swiggy - Wrong item delivery ^Closed

Order No:-#***********. I have ordered Veg Briyani From Hyderada Bawarchi on *st March **. I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused an...

Mar 05, 2020 by N V surya Teja

Swiggy - Swiggy not refunding my full money ^Closed

On ** Feb **** I ordered food from Swiggy. My order had * items. Item * cost was ** and Item * cost was ** after applying Swiggy Coupon I was charged Rs. ***. Item * was not delivered so I asked swiggy to refund money of Item * i.e. Rs **. But ...

Mar 04, 2020 by Ashwani Agarwal

I ordered * filet-o-fish Mc Donald's burgers (Order# ***********) from Swiggy and paid *** Rs. but i received aloo tikki burger (worth ** rs each). On contacting delivery agent, he asked to complain on Swiggy app. On complaining on app, I was a...

Mar 02, 2020 by Ali

Swiggy - Did not get refund ^Closed

I ordered from a restaurant on **th February through swiggy and it got cancel due to restaurant's fault. hence, swiggy promised to refund the amount. on that same day i got two texts from swiggy about refund initiation and successfully refunded...

Feb 26, 2020 by Kruti Paneri

Swiggy - Cancellation Fee without cancellation policy ^Open

I had ordered food through Swiggy order #*********** from restaurant "A*B" on ** Jan ****. I wanted to cancel the order since it was COD and immediately placed the same order to A*B in the next * minutes. The reason I wanted to cancel was it wa...

Feb 25, 2020 by Supriya Sukumar

Swiggy - Items missing from order and other items leaking ^Open

I orderd for chicken nuggets and they provided me chicken popcorn which was some ** rs less ...and I ordered two in no....I immediately posted pics of the wrong item and asked for replacement.but the customer care guy was telling me that I reci...

Feb 23, 2020 by Ravi

Swiggy - Uncooked food sent by Swiggy ^Closed

The food delivered was uncooked and contained chicken. This is a serious health concern...

Feb 22, 2020 by Shruti Srinivasan

Swiggy - Wrong item delivered ^Closed

Had ordered a paneer burger from burger King through swiggy but received something else.....when requested for replacement or a refund ...the request was denied.....both on chat and on email support...

Feb 22, 2020 by Mahesh Iyer

Swiggy - Another order delivered ^Closed

i have ordered er food yesterday from swiggy , order ID is *********** , they deliver different order and it was very low quality. i ask them to deliver my reala order or give me my money back but they did not respond anything . ...

Feb 21, 2020 by karan kapadiya

Swiggy - Spillage issue on swiggy for food ordered ^Closed

I received an food product with leakage and spillage I enquired them to replace or refund even befor opening the package . But no response. How can I pay for damaged food...

Feb 21, 2020 by Indrajith

Swiggy - Wrong Food delivered ^Closed

I have ordered some food from swiggy. They have delivered different item. And after escalating the issue they have said they have taken the feedback. But I feel like having no rights against the misdoing of company and there is no one to list...

Feb 20, 2020 by Vageesh

Swiggy - Many times package not delivered ^Open

Lot of times I have ordered night out when I ordered * pieces sappathi I got only * and I ordered Biryani they delivered stake food even I raised a complaint but no luck with SWIGGY. Many times delivery agent not even calling raised a complaint...

Feb 17, 2020 by Murali K

Swiggy - Swiggy did not refund full amount ^Closed

I ordered a cake from Swiggy. The cake was damaged. I filed a complaint to swiggy. They only refunded *** rs out of *** rs which i paid. This is **% of actual amount i paid. As per their policy, i should get full refund but they only provided *...

Feb 15, 2020 by Harsh

Swiggy - Wrong item and missing the quantity ^Closed

My order number is *********** I have ordered * Ginger Turmeric king coffees, I have received one king cappuccino This consistently the *nd time my items are missing and this time with a wrong order It was wrong yesterday itself and t...

Feb 13, 2020 by Chaturvedi

Swiggy - Package partially delivered ^Open

I ordered sweets from anand sweets worth Rs**** via Swiggy(Order#***********). Paid the amount via online before delivering.But they delivered sweets worth *** only and bill provided by delivery boy was only showing Rs ***. Even after following...

Feb 10, 2020 by Minu Mary Joy

Swiggy - Horrible service ^Closed

No proper response nor proper resolution for many wrong/missing orders from swiggy..wrong orders received yet no replacement nor refund given..This repeatedly happened again n again yet all that we received was a sorry mail over and over again...

Feb 10, 2020 by Dr Subappratha

I received items from Swiggy today where * items were missing and the other item was leaking. When I wrote to them in an email complaining about this, they simply apologised and did not initiate any refund/replacement for me. Earlier also once,...

Feb 09, 2020 by Ayushi

Swiggy - Cancellation fee ^Closed

I placed an order (Order no. - #***********) today worth Rs.*** from Burger kings via Swiggy. Within the first ** minutes only canceled my order due to some personal reasons. These people charged me Rs. *** which is almost **% of the amount I ...

Feb 09, 2020 by Niharika Singh

Swiggy - Late delivery ^Open

I have ordered food from swiggy. I have received the cold food after two hours. When I tried to complain and asked them to take back their food and initiate my refund they refused to initiate my refund. They also refused to share their organisa...

Feb 08, 2020 by Maddela venu gopal sai ram

Swiggy - Swiggy Items missing No refund ^Open

I have ordered one full Grill chicken with Order ID '***********'. But I have received only half Grill chicken. When I have asked for refund, they were willing pay only Rs **.**, where as cost of missing will be Rs ***. I didn't accept the...

Feb 08, 2020 by Habeeb Shaik

Swiggy - Quality ^Open

I Have ordered a jar cake from cake zone in swiggy app.They ave sent me the old used cake jar I am having the dought that swiggy tried to fool people The jar was greesy outside and labels are faded out we can easily identify as a used one It...

Feb 08, 2020 by Lavanya

Swiggy - Refund delayed ^Closed

On **th january **** rupees of *** was deducted from my account through google pay and the swiggy order that i was trying to placed was not confirmed even after deduction. So i contacted swiggy in the same day and they informed that i will get...

Feb 07, 2020 by Annie das

Swiggy - Diffrent food was delivered ^Closed

I ordered for idly and I got upma, which my sick mother cannot consume and I dont want this food and they dont even ready for complete refund, why swiggy is looting people's money, this the strategy to money from people without delivering righ...

Feb 07, 2020 by Sangeetha

Swiggy - Wrong items Incomplete Items spillage issue ^Closed

I ordered * donut and a burger combo from super donuts.. the burger combo included * chicken burger, french fries and coke.. but in the order i got only a burger and the donut.. the donut was upside down sticked to the cardboard and even the bu...

Feb 06, 2020 by Harsh Singla

Swiggy - Received a wrong order completely ^Open

Received an wrong order completely. On contacting customer care they informed they will be reverting back on a email in next * hours but no revert! Did not receive any support from swiggy team! ...

Feb 05, 2020 by Ashish Uppoor

Swiggy - Food was entirely spilled ^Closed

Not the first time. whenever we report the food is spilled or not cooked or you get the ready made paratha directly from freezer swiggy shy away from their resposibility always. have been victim for these incidents a lot of time. not about the ...

Feb 02, 2020 by Kalaivani Sekar

Swiggy - Item not delivered ^Closed

on friday ** jan **** i placed an order on swiggy and ordered * items out of the * items i ordered * was missing item name- chicken rara amount-***.** rs quantity-qtr x * ...

Feb 02, 2020 by Abhishek

Swiggy - Charging Cancellation fees ^Open

I ordered food but was mistakenly placed at wrong address. my order was placed at *:** pm. Before resturant would have started processing order by *:** pm. i asked for cancellation. But for that * min instance they are forcingly charging money...

Feb 01, 2020 by Ashutosh Kumar Mishra

Swiggy - Wrong item delivered ^Closed

Swiggy Order ID: *********** I received wrong order. I ordered for *) Boneless Chicken and *) Chicken Patiala; Total cost Rs. ***. Whereas I received *) Chana Masala and *) Roti. I complain about it on Swiggy Mobile App. Also discuss o...

Jan 31, 2020 by Arif M. H. Khan

Swiggy - Chicken piece in egg curry and also stale food ^Closed

I ordered egg curry. But in egg curry I found a small chicken piece. Food aslo stale...

Jan 30, 2020 by Damini Narsekar

Swiggy - Wrong item delivered ^Closed

ODER NO #*********** INSPITE OF COMPLAINING SWIGGY THEY HAVEN'T PROVIDED A REFUND...

Jan 29, 2020 by Saquib daiyan

Swiggy - Robbery by Swiggy Delivery Boys ^Open

The Robbery happened on **th Dec ****, by two swiggy delivery boys who came to pick the sandwich Order in mid night . Since after **.** we close the main door and accept only online orders via Backdoor. We gave the cctv footage to swiggy and in...

Jan 28, 2020 by Murugan Nadar

Swiggy - Robbery at Restaurant by Delivery Boys of Swiggy ^Closed

Jan 28, 2020 by Gabbar

Swiggy - Had to pay twice for the same order due to their problem but I am not getting my refund even after ^Open

I ordered chicken alfahm and something of red colour was spilled over it and as a result of which it was smelling stale and stinky and when I complained about it they simply told we will not repeat it in future what about my money I spent on it...

Jan 26, 2020 by Hari Krishna

Swiggy - Fraud ^Closed

Name: K Surya Prakash Email Id: suryaprakashkarri@rguktrkv.ac.in Mobile: ********** Payment made to swiggy but no order received upi transaction ID: ************ swiggy order id: *********** please check...

Jan 25, 2020 by K Surya Prakash

Swiggy - Swiggy cancelled my order and cut my money ^Closed

Swiggy told me that your address in the map is not correct so based on that Swiggy canceled my order and they cut my money ...

Jan 24, 2020 by ikshit

Swiggy - Bug in the food ^Open

I ordered phulkas and curry from a restaurant and it came with a bug cooked right into the phulka. I tried contacting their customer care but they said all I could do is right them an email. I sent the email with the image of the item in questi...

Jan 24, 2020 by Anirudh Menon

Swiggy - Items different from what I ordered ^Closed

My order ID is ***********..i have ordered chilli chicken and I received chilli mushroom. I hate mushroom. Anyways I have contacTed swiggy through help from app. I asked them for refund or replacement, they asked me to write to their mail. And ...

Jan 23, 2020 by Prateek

Swiggy - Items missing for what i already paid No refund given ^Closed

Ordered * items. Paid for them online. Recieved only *. Mow swiggy says we have taken your feedback. What am i supposed to do with their feedback. They charged for something and did not deliver. Is this theft or what....

Jan 22, 2020 by Raunak

I order an item from burger king on **th of Dec, ****. Even after paying online they asked me to pay the amount again by cod as they were not able to process my money. They assured me I would get the amout of *** in my account within * days. ...

Jan 22, 2020 by Sohini Banerjee

Swiggy - Cold Food made hours ago ^Closed

I order burger and chicken fries off Swiggy on **th Jan around midnight. I got delivered food that was made hours ago. I have made dozens of orders on Swiggy prior to this, and had complained about the same a few times. All I got was a fake apo...

Jan 20, 2020 by Sarvesh Patil

Swiggy - This is in regards to my Order ID ^Closed

This is in regards to my Order ID:***********. I have ordered a simple item, chicken subway just cheese & chicken tikka with some salt & pepper and when I received the order there was all vegetables all the sources. when I called the customer ...

Jan 18, 2020 by Bhavisha Davda

Swiggy - Inappropriate behavior Swiggy ^Open

This is in regards to my order # *********** I have ordered a simple item, masala omelette and gave special instructions that not to add green chilli..simple instructions.. When I have received the order it was full of chillies..when I co...

Jan 17, 2020 by Gopal Pradhan

Swiggy - Items Missing ^Closed

My order ID is : ***********. Despite reaching out multiple times on multiple platforms, I was not provided a resolution or even acknowledged to the issue. I ordered a pizza from **** Pizzeria, under 'Buy * Get *' category. When the pizza got ...

Jan 17, 2020 by Khalid Nazari

Swiggy - Stale and pathetic quality food delivered simply stated as inedible that to was spilled baddly ^Open

I orderd food from swiggy at **:**pm, and after ** min. I called delivery boy and his phone was switched of then i called at Customer care and they said we r sorry for you but we can't suggest anything for the time being they can generate a **...

Jan 16, 2020 by Gaurav Yadav

Swiggy - Different order ^Open

I ordered a Mango wafer Thickshake but it was totally different from what I ordered. It’s Taste was also disappointing. I wanted a refund for that particular order as it was one hell of an expensive Thickshake, but they refused to do so. T...

Jan 13, 2020 by Alok Ranjan

Swiggy - Swiggy delivery of nonveg biriyani on placing a veg biriyani ^Closed

Order number ***********. I received a non-veg biriyani instead of veg biriyani. Upon talking to customer care, they asked us to mail the pictures of the item. We did it, and we got a mail from swiggy support of sympathy towards our item misp...

Jan 12, 2020 by Shruti Karanth

Swiggy - Spoiled and Partially delivery by Swiggy ^Closed

The Masala bhindi is stinking and Egg bhuji was not even delivery...

Jan 12, 2020 by Aamir Khan

Swiggy - Poor Quality Cold Food ^Open

Received poor quality food and Swiggy has refused to provide refund...

Jan 11, 2020 by Kevin Sanghvi

Swiggy - False cancellation charges ^Closed

Swiggy claimed that they made an attempt to call me. In reality i received a missed call from a "fraud" number. When I tried to call back, it didn't connect. Next thing I know, my order got cancelled and i was charged a cancellation fee of **.*...

Jan 09, 2020 by Joseph Ben Jacon

Swiggy - Non refund of the order cancelled by Swiggy ^Open

Sir, This is regarding the order placed on ** th December against the order Id ***********.The order was about to deliver but unfortunately the food got damaged due to an accident. I got a call from your executive informing me about that and ...

Jan 09, 2020 by P K SAJU

Swiggy - Order was cancelled by swiggy after confirmation ^Closed

I am very very disappointed this kind of behaviour. I placed order with swiggy at ** and waited for two long hour.The delivery partner called me and asked me to come some other place if I want to take my order else he will not deliver the order...

Jan 09, 2020 by Utkarsh Singh

Swiggy - My id swiggy rider please req activate my id ^Closed

Plz request my id ****** activate ...

Jan 07, 2020 by Amit

Swiggy - Swiggy misleading customers ^Closed

Order No: *********** Cheesy Alfredo Pasta *. The image that swiggy has posted on the swiggy app is completely different from what was delivered. I'd placed an order for Alfredo Pasta. This was not my first order from Pizza Hut. There is ...

Jan 07, 2020 by Bhanu Prathap Yadav P V

I ordered a couple.of pizzas from a restaurant nearby and the delivery executive called me and said that the restaurant has been closed but next minute another delivery executive from swiggy called and said that he has picked up the order. The ...

Jan 06, 2020 by Yatin Narang

Swiggy - An prepaid Order cancelled automatically i seek compensation for inconveniences ^Open

I did order in muzaffarpur on ** Jan **** ** :** pm and Swiggy accepted my order for which I paid online. After half an hour I got call from delivery person that Restorent got shut down. Thereafter my order cancelled automatically without my ap...

Jan 06, 2020 by Saurabh kumar jha

Swiggy - Charged 50 by cancelling the order themselves ^Closed

I placed an ordered and delivery partner was requested to call me to an alternate number, instead he didn't arrive at my location and he cancelled my order and I've been charged **% of my total fees..The executive says I was not available at my...

Jan 04, 2020 by Roman

Swiggy - Worst packaging ^Open

Food Packaging was done by banned plastics Unhygienic Food spilled Asked for full refund But chat bot automatically selected that I have accepted half refund...

Jan 04, 2020 by Shibil Muhammd

Swiggy - QUANTITY ISSUE ^Open

Dear Swiggy, With utmost torment, I am writing this email to you. As you can see from the subject content above mentioned, this is in regard to yesterday’s my order No. *********** I had ordered Christmas Special Rich Plum Cake (***...

Jan 04, 2020 by KRANTHI RAMANA

Swiggy - Missing items in the order and rest item which received was uncooked and too oily ^Closed

I ordered * item from swiggy from tunday kebabi (indirapuram) on *st january ,**:** PM ,Order ID:*********** *-mughlai pratha -* pcs which was missing from the order which I received (i opened the order in front of delivery executive ,he was t...

Jan 03, 2020 by Vikas kumar singh

Swiggy - Received bad quality food refused to refund ^Open

I have received spoiled chicken which is very bad smell chicken was totally spoiled regarding this I have contacted swiggy they refused to refund/replacement Order id #*********** Empire restaurant...

Jan 02, 2020 by Suman v

Swiggy - Wrong order delivered ^Closed

I had placed order today *st Jan **** from Paratha Chowk using SWIGGY Platform, however I received wrong order. ...

Jan 01, 2020 by Aamir Khan

Swiggy - Wrong Item Delivered and not providing Refund ^Open

I placed an order on Swiggy at **:** pm on **-Dec-** but the delivery executive didn't deliver me anything till *:** a.m. on *st Jan, **** and pressed the delivery button, meanwhile I was talking about this incident with the customer care execu...

Jan 01, 2020 by Anjay Kumar

Hi, I have ordered food on Swiggy **th Dec ****. Order placed at: **/**/****, **:** PM Order delivered at: **/**/****, **:** PM I have ordered * items from * restaurant. Out of that * item was wrong, instead of the item I have ordered, which...

Dec 30, 2019 by Krishnnan kartik

Swiggy - Food not delivered on order made on November 2019 And no refund received of Rs 441 paid ^Closed

I did order in Mumbai on **rd November and Swiggy accepted my order for which I paid online. After half an hour I got call from delivery person that Restorent got shut down. Thereafter I am following for payment but every time I hear that Refun...

Dec 29, 2019 by Amrita Kumari

Swiggy - Swiggy order not delivered ^Open

I have received different items. Swiggy is refusing to replace it. Order no. ***********...

Dec 28, 2019 by Sandhya Kovi

Swiggy - Received Non veg instead of Veg ^Open

We ordered veg, but instaed non veg came Chicken, my friend Jain ate that....

Dec 27, 2019 by Ganesh

Swiggy - Charged Cancellation fee of Rs 500 for cancellation within 3 min ^Open

I made an order for Rs. *** using the Swiggy App. Within * min, I realised that I made a duplicate order, so I submitted a cancellation request. I was charged Rs *** as Cancellation Fee because the restaurant already started preparing the food....

Dec 26, 2019 by Joe Daniel

Swiggy - Package was damaged so not recieved ^Closed

...

Dec 25, 2019 by Anusha Sharma

Swiggy - MRP and manufacturing date is erased and it seems product is outdated and is different ^Open

I ordered food last night( **/**/****) at **:** pm with order no:-*********** which should have been delivered by ** min from ordered time, but still on **/**/**** at **:** am its showing your ordered is on your way....its not about *** rupe...

Dec 25, 2019 by SHRIKANT JAISWAL

I ordered two ice-cream one is butterscotch and rainbow cassette. But butter one is different and MRP and DATE of MANUFACTURE is erased which is mandatory. I took strong objection but they denied for refund. I think food delivery company mu...

Dec 24, 2019 by Atul Prakash Prajapati

I ordered Rs. *** pastries on swiggy. But I received something else. I complaint so many times to customer care but no proper resolution given and also there has been no refund of my money. This is happening *rd time that either the quantity wa...

Dec 24, 2019 by Mitesh Rathi

Swiggy - Received expired product from swiggy ^Closed

I ordered * Kulfis and I received expired Kulfis. The mfg date and expiry was on the package. When I contacted customer support they asked me email to swiggy support and all that support could offer was their apology. Expired product cannot be ...

Dec 24, 2019 by Abhishek J

Swiggy - The item not delivered ^Open

Hi i have given a order in swiggy i need to get * items but one was missed.when i have enquired about it the item they did not give and did not give refund as well...

Dec 22, 2019 by Siddhardha

Swiggy - Recieved Wrong Item that couldn t be consumed but refund not issued ^Open

Sir, I Arindam Guin tried to place an order on swiggy on **.**.****. i paid rs *** from my payzapp wallet. As per swiggy confirmation it was a failed transaction but today i.e. as on **/**/**** i haven't received the refund. Payment partner...

Dec 21, 2019 by Arindam Guin

Swiggy - WRONG DELIVERY ^Closed

Dear Swiggy, With utmost anguish, I am writing this email to you. As you can see from the subject content above mentioned, this is in regard to yesterday’s my order No. *********** I am surprised and worried with the...

Dec 18, 2019 by KRANTHI RAMANA

Swiggy - Missing items in the Food ^Open

Items were missing in my food order, now when I raised concern with them, all I get is an apology, they are not returning my money. This issue is no longer about money, its about standing for what is truth....

Dec 17, 2019 by Parveen Kumar

Swiggy - Swiggy ^Closed

I order some food from swiggy pop. After some time the delivery guy cancel the order.and they said they are not able to contact me.and they charged me for cancellation fee of **/-. But if swiggy is not able to contact any customer then they ca...

Dec 17, 2019 by Shibani mohapatra

Swiggy - Received wrong food item but not refund ^Closed

I ordered two item Maggi cheese burst pizza and paneer butter masala but pizza is different from what I ordered and item is also horrible delivered to me. Then I complain through email but all they had apology, later I asked for refund but the...

Dec 17, 2019 by Atul Prakash Prajapati

Swiggy - WORST FOOD PIZZA DELIVERED ^Closed

I have ordered pizza from swiggy. Its quality was worst. I want the refund of this order....

Dec 16, 2019 by MANISH KUMAR

Swiggy - SWIGGYWrong Item Delivery No Refund ^Open

Yesterday ** Dec ****, I have ordered (ORDER#***********) * full quantity of Punjabi Kofta & * full quantity of Veg Kolhapuri as some important guests arrived at my house. But I have delivered with * full quantity of Kaju dish. As my guest dont...

Dec 16, 2019 by RAVI KULKARNI

I have received a wrong item for an online delivery from swiggy, The next moment I have informed the same to them, they didn't even refund my money or neither replaced a new order. They are just apolozising for the wrong item. The delivered ite...

Dec 15, 2019 by TAMMA RAVINDRA REDDY

Swiggy - Swiggy cancelled my order because I didn t have change ^Closed

I made an order worth approximately *** rupees recently on **th December at *.**AM from a nearby restaurant. The delivery guy came with no change. So the swiggy people said they'll cancel the order (didn't say a word about cancellation fee). Th...

Dec 15, 2019 by Afifa Fathima

Swiggy - Wrong Item received ^Closed

Hi Team, I placed order of following item. *. Moong Dal (MRP- **) in plastic hard box as shown in picture *. Aloo Masala Laccha (MRP- **) in plastic hard box as shown in picture *. Bikaneri Bhujiya plain (MRP-**) Please find the issu...

Dec 10, 2019 by Prem Sagar Gupta

Swiggy - Package not delivered and no refund ^Closed

I just ordered something from swiggy which was priced at Rs*** . After sometime the delivery man said that the hotel was not able to deliver the order and pls cancel the order and the refund will be initiated at * to * days. I request refund im...

Dec 10, 2019 by Ch prashanth

Swiggy - GOT EGG INSTEAD OF VEG ^Closed

I ORDERED VEG PULAO & PALAK PANEER & ROTI.. INSTEAD I GOT EGG BIRYANI. I TRIED CALLING THE SWIGGY GUYS.. INSTEAD THEY SAY TO DROP AN EMAIL TO THEM. THIS HAS NOT HAPPENED FOR THE FIRST TIME.. BEFORE IT WAS MISSING ITEMS OF STALE FOOD. THIS TIME...

Dec 08, 2019 by Sheetal

Swiggy - Complete order not received ^Closed

I ordered half kg mutton biryani worth ****rs from a restaurant called ammavin adupangarayil situated near agaram , perambur through swiggy ..they delivered only */* plate biriyani which cost around ***rs .. I called and they said they will re...

Dec 08, 2019 by Bharath arun

Swiggy - Food Not Delivered ^Open

Hi, I am from Hyderabad. I have placed an order from paradise biryani kothapet branch through swiggy and paid an amount of Rs.****/- we have waited for more than *.* hrs but nothing was delivered. When I called the customer support of swiggy, t...

Dec 07, 2019 by Pranitha

Swiggy - False charged at Customer ^Closed

Below here my mail to write swiggy support team, where don't realise either to revert or solve it. "Dear all, It is felling very bad to contact with you who do not have understanding power of Customer issue. Kindly answered me followin...

Dec 06, 2019 by Sudhanshu jain

Swiggy - Food burnt ^Open

Order pizzas from swiggy.. pizzas burnt and when contacted them they told contact restaurant. Restaurants telling contact swiggy. When I am telling something to swiggy they are telling pls contact restaurant. Whom should I contact is not a ques...

Dec 05, 2019 by Akash kumar Goel

Swiggy - Delay ^Closed

I ordered the food at *:**pm on *th December but I got my order at *pm on the same day but restaurant says that delivery boy had picked the orfer at *pm ....and asking about this from the delivery boy he instead shouted and threatened me and ev...

Dec 05, 2019 by Kiranpartap singh

Swiggy - Item Spillage and Items missing ^Closed

ORDER #***********. My order was having spillage issue and items were missing. They gave me coupon which got expired today ** pm. Ideally it should be expired at end of day. But it expired in between of day. ...

Dec 03, 2019 by Rohil Juneja

Swiggy - Bad Quality Food Received ^Closed

Recently I ordered food via Swiggy. It was Paneer butter masala with * butter roti. What I received was paneer oil masala and * rubber roti. ...

Dec 01, 2019 by Prathamesh Kabra

Swiggy - Unauthorized charges added automatically to cart ^Open

I ordered a biryani worth rs. *** from swiggy today and I didn't receive the order and it was showing delivered on the app. When I contacted their customer care executive he told me that their delivery guy is saying that he had delivered the or...

Dec 01, 2019 by Shubham Bansal

I have a swiggy super subscription which is valid till *th dec'**. On **th Nov swiggy added an additional amount in my order. I realized that the amount is higher than items I ordered for so contacted customer care. They said they have added th...

Nov 30, 2019 by Heena

Swiggy - Swiggy coupon discount ^Open

I am a swiggy super customer and i order food from the swiggy with a good frequency the offer that company app shows me are of very less discount compare my friend account who don't have any super account and not order food like me.I did chat o...

Nov 30, 2019 by DEVENSH KHANDA

Swiggy - Partial order cancelled and refund takes 5 days ^Closed

I ordered food from swiggy on **th nov with prepaid amount. Part of the order was not available so got a recorded call from swiggy asking to replace items in the cart. Post that the second item i ordered on their request was also not available....

Nov 28, 2019 by Niyati Whawal

Swiggy - Received wrong items ^Closed

Order id #*********** i ordered mixed sweets but i got laddus i informed to customer care agents but there is no proper help i want my refund right away...

Nov 28, 2019 by Saikumar

Swiggy - Rude behavior of the deivery boy ^Closed

Very rude behavior of the delivery boy and as well as got the melted the ice cream which i have already thrown in dustbin ... As well as while i asked for the refund they just kept saying the one line again and again...worst experience with swi...

Nov 27, 2019 by Kashish

Swiggy - Received wrong item ^Closed

Order id# *********** i ordered chicken biryani and fruit punch...but i got veg biryani i contacted with swiggy customer care but they are not providing any solution please initiate my *** rupees refund immediately...

Nov 27, 2019 by Saikumar

Swiggy - Bad quality food received ^Closed

I have ordered a order from swiggy order no. *********** it's quality was very bad and i got delivery after many time and it has pacakaging issue also this is very bad I have ordered many time from other account but this is very my order qualit...

Nov 26, 2019 by Gurnoor

Swiggy - Spillage of items in the order ^Closed

I have ordered a beakfast items from the swiggy and what i got is a items with splillage of chutney all around the cover. When i asked for the refund the are not able to provide me.They said that they'll provide a coupon worth **rs. Please help...

Nov 26, 2019 by Varun

Swiggy - Money debited twice ^Closed

I placed an order in swiggy on **th october **** For which I was debited twice. And every time I spoke to the customer support team I wasn t getting a proper resolution they kept saying I ll recieved an email I ll recieved a call from the sup...

Nov 26, 2019 by Sanjana

Swiggy - They initiated but i didn t got any money in account ^Open

Payment was deducted but order was not processed and refund yet not received. ...

Nov 25, 2019 by Pratyush sinha

Swiggy - Idiotic customer service ^Open

I have waited for * hour ** mins and my order wasn't delivered. The delivery executive was at restaurant and they updated that my order was picked up by someone else and the executive was waiting for swiggy call which no one called for almost *...

Nov 24, 2019 by Gopal Pradhan

On sept** ****, vinayak nagar,medchal I ordered food on swiggy and I received a bad quality food so, I raised a refund of ***/- and they initiated my money successfully but I didn't got any money in my account Finally I haven't received any...

Nov 22, 2019 by Ravi

Swiggy - Cancellation charge ^Open

I ordered food on swiggy, cancelled it within a minute but they charged ***rs. for cancellation...

Nov 22, 2019 by Sumit sinha

Swiggy - GST Bill Not Provided ^Closed

I have ordered from swiggy with order number #*********** and they charged GST but not provided the GST Bill , When I asked them they told restaurant cannot provide GST Bill.I cannot claim without GST Bill in my company...

Nov 21, 2019 by Naveen Kuchanplly

Swiggy - Bad quality food delivered ^Closed

Hi I have ordered food of price *** and the food was too salty and too spicy. Later on I have called swiggy and they were not ready to give food replacement or refund. They were trying to fool by providing useless *** coupon for a food price of...

Nov 18, 2019 by Ajit

Swiggy - Insect are placed in the steam rice ^Open

Hello, yesterday night ** clock i have faced the issue in my steam rice i encountered insects in the food and when I called/chat with swiggy team they didn't responded also properly and simply blaming hotel and my point here is they certified v...

Nov 17, 2019 by sharath

Swiggy - Different items and some missing item delivered ^Closed

Ordered Meal from swiggy. On the App it was mentioned that I will get * roti, * vegetables(* paneer masala), water bottle, sweet,rice. However i received Parota in place of roti, in place of paneer masala received potato masala, didn't receive...

Nov 15, 2019 by Ashish jha

Swiggy - NonVeg Food Delivered ^Open

I am Ankit Chopra resident of Flat No B****, Shushma Green Vista, Gazipur, Dhakoli, Zirakpur district Sahibzada Ajit Singh Nagar (Mohali). *) That on the intervening night of November * and *, I ordered vegetarian food (Pizza Puff ** and Pane...

Nov 12, 2019 by Ankit Chopra

Swiggy - Ordered veg but got nonveg ^Closed

I ordered a veg paneer biryani worth *** rs.and received * eggs within it... I am pure vegetarian... I tried the swiggy help the agent gave me coupon code of *** and it not working... And the swiggy agent is not replying...

Nov 11, 2019 by Anuraag

Swiggy - Swiggy refund not credited ^Open

I placed an order for delivery on **th October. The restaurant did not have the item I ordered. I got a call from the Swiggy delivery partner to cancel the order. I have not received a refund from Swiggy till date. The payment was done through ...

Nov 10, 2019 by Nikhar Mathur

I ordered a pizza from Pizza Hut and i got delivered too. The packaging is not good and the food smells bad. I filed a complaint the system texted me saying Replacement or alternatively refund. I got * Message in which one i need to select. *.R...

Nov 09, 2019 by Naveen Kumar Bommi

Hi, I am regular customer of swiggy and your employees are making fool of me yesterday i ordered from swiggy and without any order delivery i received mail and notification on app that order delivery is done. When your customer care executive ...

Nov 07, 2019 by Rupinder Sanjivan

Swiggy - Financial fraud ^Open

I get call from swiggy ( phone no **********) he said that i get coupon if i do transaction of ** rupees he also said to download any desk app through which he remote my mobile at that time we don't know about that then he do two transactions i...

Nov 05, 2019 by Sidhi Jain

Swiggy - Order delayed and cold unconsumable food ^Open

Swiggy kept me waiting and then delivered uneatable food..after complaining and kept me waiting after lots of harassment they said they will refund..do we order and wait to get refund??their executive committed that they will compensate for har...

Nov 05, 2019 by Niraj sharma

Swiggy - Issue not resolved Refund not initiated ^Open

I have ordered on swiggy with Chai point a resturant with *.* rating. Unfortunately or fortunately, the tea was served cold and taste was not good.i tried to contact swigyy to replace the order which can be easy as i m not asking for refund bu...

Nov 03, 2019 by Ashutosh Kumar Mishra

Swiggy - Rude swiggy agents ^Open

Delivered cold, when asked to replace agents were not ready to replace. Attaching the screenshot for the reference....

Nov 01, 2019 by Ashutosh Kumar Mishra

Swiggy - Swiggy did not provide refund for missing item ^Closed

I placed a order, however received it with missing items, Swiggy offered me ** rs discount coupon, however If I use that coupon I am not able to use other coupons which provides more saving. Hence ** rs coupon is of no use. When contacted swigg...

Nov 01, 2019 by Pankaj Chaudhari

Swiggy - Food delivery getting cancelled frequently after waiting for hours ^Closed

I Have placed an order on **th Sept with order num :***********, Amount was debited Till date no refund has been received.As per the refund policy of Swiggy it takes * to ** days for refund, but no refund received.Despite of assurance form th...

Nov 01, 2019 by Sandeep

I ordered food yesterday from swiggy and they confirmed it. After one hour delay they called and said restaurant is closed so please cancel your order. Due to this on a festival day, I had to remain hungry. I was mentally agonized by this p...

Oct 28, 2019 by Rahul Kumar Gupta

Swiggy - Removed me from the job ^Open

First i went to ask about incentives as i was new joinee i was not knowing any thing.They told i have behaved rudely and forced me to appologise. Then after some days when i have not went to the hub only they told you hve been terminated becaus...

Oct 28, 2019 by Syed

Swiggy - Stale birthday cake ^Closed

Stale and bad quality birthday . It was stinking ans it seems it was * days old cake.Spoiled the complete Birthday as it was delivered without any name. I called customer support and delivery agent for the same.but the customer support guy was ...

Oct 28, 2019 by Ashutosh Kumar Mishra

Swiggy - Food order delivered to unknown person ^Closed

Banglore, Food order delivered to an unknown person asking him a question like " Are you <NAME>"? Unknow person nodded yes, The delivery boy given order to him....

Oct 27, 2019 by Selva

Swiggy - Someone s Using My Swiggy Account ^Open

Hi, I've been receiving invoice emails from Swiggy for someone else's orders with my account. I haven't been able to login my account ever since. And been using a friend's account. I want Swiggy get my account logged out of the stranger's devi...

Oct 26, 2019 by Dharshini Peddapalli

Swiggy - Delivery cancelled due to refusal to deliver by delivery person ^Closed

I ordered food from swiggy online food delivery app on **/**/**, in Guwahati, Assam. It was ₹***. The food was picked up but i received call from the delivery guy saying he wont deliver food. We tried to reach customer care and still the deli...

Oct 26, 2019 by Lizmol Antony

Swiggy - Refund issue ^Closed

After waiting for over an hour for the delivery of pizza from Domino's , I contacted the swiggy customer care who advised me to cancel it and refund will be processed(screenshot available of the chat) still after * days noting has been done no ...

Oct 25, 2019 by ABHI

Swiggy - Swiggy Refund ^Closed

I am yet to receive refund for the below listed transaction. I have called there support multiple times but all they do is ask for extension of days to give resolution. *. Swiggy Order ID: *********** Payment Mode: Google Pay/UPI Transa...

Oct 24, 2019 by Mithun Prakash

Swiggy - No replacement or refund ^Open

I have ordered food through swiggy which has some quality issues that are cold and uncooked.I requested swiggy for replacement but they denied and said only sorry and even don't refund me. I told them I am feeling hungry and I have no more mone...

Oct 24, 2019 by Raj Kumar

Swiggy - No refund ^Closed

First time ordered for Rs ***..delivery guy said the previous delivery he had to do..had some issues so he cannot deliver my order until that is resolved..was promised a refund it’s been ** days didn’t get any refund.. Second case as packi...

Oct 23, 2019 by Marissa Fernandes

Swiggy - Cancellation of Order ^Open

Delivery boy cancelled the order without even calling me for once and i was tracking the person. He didn't even reached the destination. Also, my address is very precise including floor and room details. I waited for around ** minutes for...

Oct 22, 2019 by Himanshu Arora

Swiggy - Refund not recieved ^Closed

I had ordered food on **th October *:** PM. In ** mins i get a call stating the delivery guy crashed and a replacement will be ordered and delivered. I had checked the replacement order found missing items and hence I had a chat with the suppor...

Oct 22, 2019 by Vijay Sai

I was requested refund on *th october for my order with order ID ***********. I have provided all my bank details but still I have not received money....

Oct 21, 2019 by Jaydeep Shrikant Gaikwad

I made an order on **th September for Rs.*** for which transaction failed and money was debited from my account. It has been almost * weeks since the day and I haven't received money and there is no sign of the refund. Support team does not re...

Oct 20, 2019 by Shwetha Sampathkumar

Swiggy - Refund not processed ^Closed

For one order RS **** was deducted twice from my bank account , when I reached out to swiggy customer support they are giving false commitment that refund has been processed for * weeks , this is just disgusting . Swiggy support people are path...

Oct 19, 2019 by Pradeep Gavhale

Swiggy - Refund ^Closed

I paid by Gpay but order have not placed and I have been looking for refund for * month , I have also raised many time , they are still giving false statement....

Oct 19, 2019 by shivam sharma

Swiggy - Refund not obtained ^Closed

On July **st (order number *********** ) I ordered food and delivery address was not updated properly even though I updated and they allowed for a refund for which I got message. Still never got the refund and it's October! Another time on O...

Oct 19, 2019 by Madhu Rata

Swiggy - Refund not received as promised ^Open

Soo,I had placed an order from the swiggy app on Sunday oct** at around *pm,I had ordered two items from thalaserry hotel through the UPI method using Google pay and the amount was promptly deducted from my account. In a few mins,I got a respon...

Oct 18, 2019 by Nikhil

I have ordered some food on **th and **th of October from a same restaurant and got all stale and stinky food after that i chat with one of the customer care executives of swiggy and there was a lady "monika" she said that I'll forward your val...

Oct 17, 2019 by Himangi

Swiggy - Stale food items delivered ^Open

Order #*********** from swiggy contained stale items...

Oct 15, 2019 by Abhishek Choubey

Swiggy - Food spoiled ^Open

Food is spoiled and they replaced same spoiled food agian nd they are saying sorry they can't help...

Oct 14, 2019 by karthik Thashamshetti

I ordered food on swiggy and the order was confirmed. The order wasn’t delivered but was marked as delivered. I called swiggy support they said they will look after the issue. They said they were unable to contact the delivery executive so I ...

Oct 14, 2019 by Krishna potdar

Swiggy - Non vegetarian dish delivered instead of a vegetarian dish for the second time ^Open

I ordered food from Swiggy on *th October early morning *.** am. After paying the amount Rs ***, successfully through google pay I was redirected back to its cart & my order was not processed. Luckily I received a msg from my bank about recent ...

Oct 14, 2019 by Shyno Shiji

Swiggy - Non veg item found in veg order ^Open

My issue is not money but they served non-veg in vegetarian order. I am jain so this a serous breach in my religious believes. Please help. ...

Oct 14, 2019 by Shubham jain

Swiggy - Gulabjamun With Free Flies ^Open

I ordered From swiggy From a restaurant called Ganesh misthan bhandar. order ***gm of Kalajamun. and was expecting it to be very tasty. but as i opened the box i saw flies sticked to all over them. this is not good i am puking since i saw it....

Oct 13, 2019 by Mayank Sankhla

Swiggy - Worst quality very bad smell of food ^Closed

Today i ordered food (Magaritta pizza) from SF pure veg through swiggy..the food was of worst quality and very smelly, as if it had been prepared a long back a day or two and served as such.....

Oct 13, 2019 by Alaks

Hi, I had ordered a vegetarian dish from a restaurant called The Bowl Company. To my surprise I have received a non vegetarian dish and this has happened for the second time that I have faced such an issue. Also I did not receive an item f...

Oct 11, 2019 by Ankith C Jain

Swiggy - Outright misleading and cheating consumers ^Closed

Ordered worth ***, applied coupon which eventually showed *** after some other pricing. Final bill in app showed ***. Proceeded to pay using Gpay. It requested ***. I went back and double checked twice, still showed ***. I assumed I would recei...

Oct 08, 2019 by Praveen J

Swiggy - Menu Over priced ^Open

I was ordering kachori from chaattimes on swiggy .But they are charging me Rs*** for *pcs kachori and a lassi....

Oct 06, 2019 by Akshat Jain

Swiggy - Swiggy cancelled the order and I am charged for cancellation ^Open

I ordered food from the urban dhaba. It was stale with the Biryani and chaap smelling.and they are giving me a coupon of **rs and not refunding my money....

Oct 06, 2019 by Anurag Singh

Swiggy - No POC of swiggy office ^Open

no POC of swiggy office in mumbai, rest offices (which are in navi mumbai) denied of sharing headoffice number in mumbai, today on **-**-**** i treid to visit swiggy office in andheri(address shown in attach) which was shut down * years ago, i ...

Oct 03, 2019 by M.D. Mane

Swiggy - Order Cancelled ^Open

I ordered food on SWIGGY at *:** AM on **/**/****. Order ID: ***********. I wait for close to ** minutes and on *:** AM my order gets cancelled and I get told that the restaurant is closed by customer service on chat. Just * minutes before all...

Oct 03, 2019 by Ahson Ameen Peeran

Today I booked an order with Swiggy (Order #***********) and specified the address on which they had delivered a couple of times in the past. I was advised a delivery within ** minutes. However, after * hour I got a call from Swiggy's Delivery ...

Oct 02, 2019 by A.S.Kamble

Swiggy - Food delivery order cancelled 40 minutes after acceptance by the restaurant in late night ^Open

So, I ordered food at *.** PM today. The restaurant accepted the order and flagged the order as"Food is being prepared". But after ** minutes, the delivery executive called and said that food can't be delivered as the restaurant does not hav...

Sep 30, 2019 by Rahul Kumar Gupta

Swiggy - Unprofessional behavior ^{Awaiting Details}

Ordered Macdonald's through swiggy on **/**/**** at ****hrs. At around ****hrs i received a call from Swiggy Customer Care sayong they are unable to deliver. The Customer executive was unprofessional and kept me on hold for long.. Then without ...

Sep 29, 2019 by Anish Kanojia

Swiggy - Swiggy burnt food received ^Open

I have received burnt food . I ordered tandoori chicken and burnt food received.complain to swiggy costumer care but they are not giving response. My order no is *********** on dated **.**.****. Please give me proper response....

Sep 28, 2019 by Shashi shekhar mishra

Swiggy - PACKAGE NOT DELIVERED ^Open

The food was not delivered , but in application it showed delivered at *:** pm. screenshort attached i have the delivery executive recording saying he is at the restaurant and the food is being prepared at *:**, but it was showing delivered in...

Sep 28, 2019 by Sagarika

Swiggy - Mannerless Behavior of swiggy Staff ^Open

mai Pulkit gurgaon me rahta hu ,or Swiggy me part time job karta hu as a Delivery Partner (meri swiggy ki ID ******) hai . meri complaint yeh hai ki swiggy staff ko bolne ki tamej nhi hai agr aap office se apne kisi employee ko call karte...

Sep 28, 2019 by Pulkit

Swiggy - Money deducted from bank but no order place on swiggy ^Open

I ordered from swiggy amount was *** in total ...i used my SBI account ....money was deducted from my bank but the order didn't placed ..i raised a complaint in swiggy about the same but they said it is a payment getaway failure ..you will rece...

Sep 27, 2019 by Anshul Kashyap

Swiggy - GOT STALE FOOD ^Open

I GOT STALE FOOD BUT SWIGGY IS NOT READY TO REFUND ME...

Sep 25, 2019 by jay prakash

Swiggy - Non veg food given instead of veg ^Open

I have order veg viryani in swiggy and he serve me nonveg viryani ...this is totally unethical....

Sep 24, 2019 by PRABHU DUTT TRIPATHI

Swiggy - Late delivery ^Open

On **th sept at *:** I ordered my food. It showed me a wait time of ** min and even at *:** my wait tume is still ** min and cold food was served to me. I had to remain hungry for * hrs because of this. I asked the company regarding my compensa...

Sep 24, 2019 by Vaibhav Kumar

Swiggy - Worst Quality delivered ^Closed

I received very stinky food. I ordered by SWIGGy order no.***********. I cannot eat a single piece.it was so bad and smelly....

Sep 24, 2019 by Saurav Kumar

Swiggy - Delayed delivery and cold food ^Closed

order was delayed ,executive gave wrong info ..keep on saying sorry and as usual apologies and no componsation of customer suffering..i will atach chat if demanded...

Sep 23, 2019 by Niraj sharma

Swiggy - Delete My Past Ordered History or Delete My Account ^Closed

Dear Team, kindly delete my past ordered history or delete my account which ever is possible for you but pls do it on top most priority.. Reason:- Due to some personal family issue. I also escalated same issue through email but no one is...

Sep 22, 2019 by Vikram Singh Rajput

Swiggy - Supply of non vegetarian to vegetrian ^Open

i have ordered the veg thali from the hotels listed in swiggy n they served me the non i mean chicken in the rice .... as i am hindhu i am vegetarian . eating non veg is sinfull act . the order number is ***********, i have ordered it ...

Sep 21, 2019 by MAHESH KOUJALAGI

Yesterday, I ordered food from swiggy on exactly *:**pm and the estimated time was **-** minutes but the food was not delivered till date. I had guests in my house and they were yelling insults at my hostage services. When I started to chat wit...

Sep 19, 2019 by Parul Sharma

Swiggy - Order not delivered. ^Closed

Ordered a pizza from domino's last night at around *am. Swiggy said that the order will take around **mins to deliver the order so I placed an order. **mins passed and I did not receive a call saying Im at your doorstep. So i gave up. The next...

Sep 19, 2019 by Cosmos Tete

My order with swiggy was canclled even without informing me and they charged *** as cancellation charges ...

Sep 18, 2019 by Renni

Swiggy - Payment done but order not delivered. ^Open

I order something on swiggy..I had already done the payment...they didn't deliver my order...later they showed that my order was cancelled by me.....

Sep 17, 2019 by Riya Yadav

Swiggy - Cancelled order without consent and misleading the client ^Open

I ordered from swiggy... they canceled my order saying the restaurant is not listed under swiggy after i paid the full amount on debit card... now they are not refunding my amount saying that my consumer id is not listed under refund...

Sep 16, 2019 by Madhumitha

Swiggy - Wrong food item delivered ^Open

Ordered veg sabzi but received karela chips !, I did have a conversation with swiggy customer guy named Deepak . But the person didn’t even try to resolve the issue and closed the chat . Order no - #***********...

Sep 16, 2019 by amlan mohanta

I've placed an order for * items where they asked me to select an alternative as * of the item wasn't available. While I selected an alternative the rest of the items were automatically cancelled....

Sep 16, 2019 by Edwin D'cruz

Ordered a veg biryani and recieved non veg biryani with a stone in it....

Sep 14, 2019 by jyoti jain

Swiggy - Swiggy denying complete refund after giving food with insect ^Open

I have placed an order in Swiggy on *th sep. Due to their technicall issues with the restaurant they were unable to delivery my order and requested me cancel and place a new order and for the refund they said it will be processed in * to * busi...

Sep 14, 2019 by Bala Gopinath

I brought boondhi via swiggy order #***********. I got it delivered with dead fly inside it. I came to know when I was eating same.I feel bad regarding health issues it may cause as well as I am strict vegetarian. I informed swiggy about same. ...

Sep 13, 2019 by Shalini K

Swiggy - Didnt get the refund ^Open

I ve placed the order on swiggy on *st july **** for ₹***... made payment through google pay.. transaction was successful and amount was debited...and then swiggy sends me a message (Dear Customer, We have refunded Rs. *** for your failed pay...

Sep 12, 2019 by Vinitha katta

Swiggy - Bad Quality Food ^Open

The food was stale and bad in taste even food ingredients were not proper. It was a cheap quality food which has an effect on our health....

Sep 12, 2019 by Saurabh

Swiggy - Delivery agent didn't even bother to delivery the order ^Open

I ordered food from swiggy. They debited money from my account and then canceled my order. Later they say to refund my money in * days. Why should i wait for * days. ...

Sep 12, 2019 by Naresh mangilal choudhary

Swiggy - Refund Not Processed ^Open

I had ordered from a restaurant from Alleppey, Kerala through Swiggy. I had spillage issues with the order and i raised a complaint. I was told that the amount would be refunded and then i got no update from Swiggy regarding the same. After me ...

Sep 12, 2019 by Tarik George

Swiggy - Food Not Delivered And Amount Not Refunded ^Open

Hi, I had ordered food on Saturday night which is on **/**/**** from Hotel empire using Swiggy. The food was not delivered what I had ordered but the amount was fully billed. And when I asked the support team to cancel and refund my money th...

Sep 12, 2019 by Masihur Rahman Khan

Swiggy - Bad quality food ^Open

My order no-*********** I ordered from swiggy on dated **.**.**** tandoori chicken from Haji Ali Restorent in salt lake and after receiving the order it has been noticed that food was smelling very badly same I complained to swiggy and he was o...

Sep 10, 2019 by Shashi shekhar mishra

The delivery agent was passing it's time by roaming around for * hour. He knew that, the customer will eventually cancel it's order and he will keep it. I had conversation with the swiggy associate but they as usual do not take this matter seri...

Sep 10, 2019 by Punit Singh

Swiggy - Food was cold and sour ^Closed

I orderd chicken curry and rumali roti. Rumali roti and chicken was cold.. Chicken was also sour in test....

Sep 10, 2019 by Bipin Kumar

Swiggy - Food not delivered till 2 hours not updated by Swiggy and now after one day no update ^Open

Order placed and confirmed by Swiggy at **:**pm on *th September. But till * hours there was no update for order neither delivered not cancelled. I asked to cancel then they ask for rs ** cancellation charge. Till now on **th September they di...

Sep 10, 2019 by Puja Sohal

Swiggy - ORDERED HAS CANCELLED ^Closed

Sir... I ordered sub in swiggy and after overall discount total amount I paid is *** through phone or app... At around **** hrs i.e ** min approximately after my order I received a call from delivery boy regarding confirmation of my address. As...

Sep 10, 2019 by G Vishnu

Swiggy - Item not delivered and no communication provided ^Closed

I ordered an item on *nd sep and the item was picked up by the delivery agent. Unfortunately he met with an accident and could not complete the delivery but this was marked as delivered by him. Immediately the customer care executive contacted ...

Sep 10, 2019 by Kavya Sudeep

Swiggy - Package is not delivered ^Open

The order is shown delivered without actually being delivered and when asked the same with customer care they are helpless and not able to compensate my loss and still the refund is not initiated...

Sep 10, 2019 by Narendra Kumar Indal

Swiggy - Order cancelled refund problem ^Open

Order id #*********** I ordered plate meals in Lucky mess they cancelled my order.Here i am hungry and starving waiting fir refund.I had only that money.they are saying that you will get refund within *-* business days.please take action on thi...

Sep 09, 2019 by Dhone Madesh

Swiggy - Missing item in food delivery ^{Offered Resolution}

I ordered with the order id-**********. I ordered moong dal halwa and Poha. But received only Poha. I called customer care to refund or replace the food but they didn't help me and constantly arguing for the feedback. Please help. Please refun...

Sep 08, 2019 by Ashutosh Kumar Mishra

Swiggy - Charged cancellation money giving illogical reason ^Open

i odered food and payed Rs *** within * minutes i cancelled my order and in the case of refund they said that you have been charged Rs ** for the charges of wasting food .how because of my order within * minutes they wasted food and charging on...

Sep 08, 2019 by jagriti gautam

Swiggy - Incomplete order deliver I pay for complete but did not receive ^Open

I have ordered food with addons like extra cheese and mayonnaise. I also pay for that too with these addons. I did not want the food so after selecting addons I even mention it in the special instructions too. But then also I received the order...

Sep 07, 2019 by Kripanshu Gaur

Swiggy - 200 Rs charged for wrong address ^Open

Just now order sweets from swiggy.com set location took automatically location and my location is different. I requested swiggy delivery guy to deliver at my place for that I said I will pay extra also. He denied my request after that I got a...

Sep 07, 2019 by JAYARAM K

Swiggy - Swiggy committed that they will replace the whole food but they do not did that. ^Open

I had ordered food from Swiggy and it was not delivered to me. There delivery boy has either delivered it to a wrong address has stolen the order and they have updated the status as delivered....

Sep 06, 2019 by Vinodh

I ordered food from swiggy but I had issue with packing of one product i.e cold drinks.when I raise complain about that they accepted to replace it but after an hour they only replace one thing that was cold drinks.when I asked them about that ...

Sep 06, 2019 by Vikash

Swiggy - Very Bad quality and Spillage issue ^Open

I order Food From XXX restaurant Chicken Fried rice and Chicken Chilly on Swiggy App. When I received Food already Spillage issue was there and i opened food Chill was burnt and rice was already bad and smelling I showed it to the delivery pers...

Sep 06, 2019 by Santosh Bhosle

Swiggy - Regarding swiggy cheating on customers with bad quality food and fake discounts ^Open

I have ordered from from swiggy. The order was accepted but It was not delivered to me and as per swiggy app, it was delivered. the they cancelled and again placed the same order....

Sep 05, 2019 by sandeep jain

I ordered an egg biryani from swiggy restaurant named dieto cafe (Dilshad-gardens). They kept the food cost *** and cut it and kept *** Rs on it. So I thought that they are giving the discount and proceeded to order later on as soon as the food...

Sep 04, 2019 by DIWAKAR REDDY

Swiggy - Refund not initiated even after not delivering the order ^Closed

On the *st of September, I placed an order #*********** for food via Swiggy. They called me and informed that order will be cancelled as the delivery guy met with an accident. I requested for the replacement order immediately. But instead of co...

Sep 03, 2019 by Sindhu M

Swiggy - Prepaid food not delivered and shown as delivered ^Open

I order on swiggy at *.** pm order no ***********. At **.** I got a call from *********** saying delivery guy met with an accident and they need another ** mins. I tried to reach them after that. I got the call from the same no at **.** saying...

Sep 03, 2019 by Shilpa sharma

Swiggy - Disgusting food sent ^Open

I ordered two shawarmas from a store called Kesas and both shawarmas' had uncooked chicken with the fat on it and the second one there was a price of plastic thread dangling as I was trying to eat....

Sep 03, 2019 by Vikram Gill

Swiggy - Late food delivery ^Open

They promised me to deliver food in ** mins. After online payment and confirmation from the restaurant, they got late in food delivery. I ordered my food at **:**. At **:** it’s still showing preparing status. When I asked customer they turn ...

Sep 03, 2019 by Priyesh soni

Order no. *********** I have ordered for two mix veg uttapams from brijwasi centrum restaurant but when I get the item it contains two masala dosa no utappam in my package for which I have paid. When I have reported this issue to swiggy custom...

Sep 02, 2019 by Chetan agrawal

Swiggy - Non Vegetarian meal delivered instead of vegetarian ^Open

My refund has been pending since **th July. They said they have initiated refund on **rd of July but even after more than * month, I have not received my money back. I have called their support team multiple times. In the latest conversation, t...

Sep 02, 2019 by Aditi

Swiggy - Broken cake delivered twice ^Closed

I had ordered a red velvet cake from Cake Point via Swiggy with order no. ***********. The cake was delivered however was broken when I opened it. I raised it with the Swiggy support service and ordered for a replacement. I got the replacement ...

Sep 02, 2019 by Namisha Nair

Swiggy - Amount deducted but item not delivered ^Open

I ordered an item through Swiggy on **th August. It was supposed to be a surprise for my sister but the item was not delivered and money did not come back. They showed item delivered and didn’t deliver their customer support made all kind of ...

Sep 01, 2019 by Harsh Chandra Joshi

Swiggy - Swiggy didn't deliver food ^Closed

I have ordered food on swiggy for my family. We have prepared everything for dinner and waiting for swiggy delivery. But we never received it and whole of us unable to sleep without food...

Aug 31, 2019 by Vins

Swiggy - Order not accepted and no refund ^Closed

I placed an order via Swiggy for Dominoes. The order was not accepted but the amount was deducted. There was no refund from Swiggy even after * weeks. All the necessary documents were given but no action was taken by them....

Aug 31, 2019 by Anand Mohan khanna

A vegetarian meal was ordered from “UBQ by BBQ” Hyderabad via Swiggy, however a non vegetarian meal was delivered. Called the swiggy customer care and complained about the same and they sounded very casual and a small issue. Took the compla...

Aug 31, 2019 by Anudeep Pulletikurthy

Swiggy - Cancellation charges applied when i did not even cancel the order ^Open

I ordered two half plate momos from apetite momos airoli. I was ordering for my ofc location but accidentally selected my home address which is my default saved address. As soon as i finished completing the order, i realised it and applied for ...

Aug 30, 2019 by Ajith Shetty

Swiggy - Package delivered in wrong address ^Open

I have ordered food from swiggy paid online. As I was tracking the site when I ll get my order after ** mins there was no update status. I called customer care and asked deliver boys number. I kept on calling him to keep update my order fourth ...

Aug 30, 2019 by Guddi

Swiggy - Item got missing ^Open

I ordered rasgulla from swiggy annapurna sweets gpnda and I ordered ** rasgulla but the gave me only ** and * were missing....

Aug 30, 2019 by RIZWAN KHAN

I ordered chicken triple rice and got chicken fried rice instead. Swiggy told me that they will refund the amount within *-* days.. Its been *th day and I did not get any refund yet. Customer care centres doesnt seem to bother. ...

Aug 29, 2019 by MEENAZ NEYAZI

Swiggy - Second time delivering smashed package of food and refusing to compensate ^Open

I have placed an order of gobi masala but I received gatta masala. When I ordered gobi masala then why you have delivered gatta masala. I am hungry from * pm. Who is responsible for it? ...

Aug 29, 2019 by Rahul Jangid

**/**/**** i ordered food and it was smashed and spilled inside the cover which can't eat at all. This is the second time happens. And when i contacted swiggy customer support team last time amd now are the same replies that we can't compensate...

Aug 29, 2019 by Sarah

I ordered food from Swiggy and received a message that order was delivered which was never received by me. I checked with the customer support and they told me that they had a word with the delivery agent and it will be delivered within ** minu...

Aug 28, 2019 by Abhishek Maurya

Swiggy - Refund for unsuccessful order ^Open

I had placed order (***********) on ** June ****, which was unsuccessful, but the amount Rs *** debit from my account. I called swiggy customer support and he said if amount deducted, will auto credit with *to * days. After discussion, I rece...

Aug 28, 2019 by Baljinder

Swiggy - Pathetic service and no payment received no refund ^Open

I order food ,I was waiting fr d order to confirm I hv chat wd one representative they told it will b confirmed n ask m not to worry After some tym I txted them again dan d girl told m it is not confirmed there was no tech glitch Till that ...

Aug 27, 2019 by Pooja

Swiggy - Packaging and spillage issue ^Open

I ordered a thali from Kake da hotel. The food was delivered all spilt and the packaging was also broken. I tried to talk to swiggy to resolve my issue but no help was provided from their side....

Aug 27, 2019 by Ashish jain

Blatant Lies from the Customer Care Order No. - *********** Order Placed at *:** Pm today in the evening and delivery time showing ** mins. After not receiving the order within ** mins checked the order still being prepared. Called the deliv...

Aug 26, 2019 by Nitin Lohia

Swiggy - Refund is being pending since 14 days ^Open

I have ordered my food from swiggy on **th of August and due to heavy rain, the delivery executive was not able to deliver me the food as he got stuck and later I came to know that my order will be replaced and will be delivered to me later but...

Aug 25, 2019 by Anish

Swiggy - Package not delivered still charge cancellation charge ^Open

Hi..This is the third time it's happening to me..twice i left it as it happens in this industry but now its happening quiet regularly..whenever i order online from credit card.. food hardly arrives to me..i have placed my order at **:**a.m appr...

Aug 25, 2019 by Venkatesh Guruswami

Swiggy delivery boy not delivered the food upon talking rudely and telling I will not deliver the product. I talked to swiggy customer care but the top of that receive message of cancellation charge from swiggy which was really ridiculous....

Aug 24, 2019 by Supriya

Swiggy - Poor quality food delivered with spillage ^Closed

I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...

Aug 24, 2019 by Sriram Kuravi

Swiggy - Food not delivered and refund not given ^Closed

I ordered food from swiggy and after half an hour the delivery guy calls me and says that everything fell down. He asked me to reach customer care and marked the order as delivered. I spoke to them and they initially asked me if I wanted them t...

Aug 24, 2019 by Simha Srivatsa

Swiggy - Full refund not received ^Open

This is about order id: ***********. I cancelled the order because after ordering Swiggy called and told me the food I ordered was not available in the restaurant. The order amount was *** but I received *** as refund. The customer executive sa...

Aug 24, 2019 by Akash Dutta

Hi sir/mam ihave ordered an @egg biryani at **:**am /**/august/** So the estimated delivery time **mins So as I have awaited till *:** ihave received an msg that our delivery partner has been contacted u ur Mobile hasn't reachable so kin...

Aug 24, 2019 by MD mahmood

Swiggy - The package and food was damaged. ^Open

I had ordered a Triple Chicken feast pizza from Pizza Hut via swiggy on ** August ****. The package I recieved was damaged with the food inside completely scattered. I tried to reach swiggy care but they denied any help stating that they will t...

Aug 23, 2019 by Shubhsm Auti

Swiggy - REFUND NOT RECIEVED ^Closed

I have not received my refund from swiggy, Rs.***, the customer care told that I will get ***% of my refund because it was the delivery boy who refused to deliver the food, this was on August *th, **** now it has been ** days and still no refun...

Aug 23, 2019 by PRIYA PRASAD

Swiggy - STale food delivered ^Closed

Hi, I ordered with order id ***********. I recieved a stale food. I tried to ask for refund or replacement from your executive but he didn't give me. Moreover,i noticed the prices in the app is much higher than resturant. So even if you guys...

Aug 23, 2019 by Ashutosh Kumar Mishra

Swiggy - Not delivered the food and marked delivered. ^Closed

Sir/ mam I placed my order in swiggy around **:**. My order no is *********** i paid in advance paytm money txn no is *********** rs ***. I did not received my order and i didn't received any call from delivery boy and they show parcel is d...

Aug 23, 2019 by jeetesh maheshwari

Swiggy - The swiggy delivery boy cancelled the order and swiggy has taken the cancellation charge ^Closed

Aug 23, 2019 by MD mahmood

Swiggy - Restaurant’s name being used ^Open

I had ordered chicken wings today from Scotland Yard i.e on VIP road, zirakpur. After the order I was surprised to see the restaurant location which was on the same road but in real there is no such restaurant. Swiggy is only using the restaura...

Aug 22, 2019 by Aditya Manchanda

Swiggy - Got bland food ^Closed

This this fifth time swiggy delivered bad quality food and didn't replace or refund for the order...

Aug 22, 2019 by Divya Singh

Swiggy - Delayed and incorrect delivery with improper resolution ^Closed

I placed an order for a mutton thali and couple of other dishes at **:** pm on **st Aug. After about half an hour, while I am about to expect delivery of my order, I get a call from swiggy with restaurant also on concall, saying mutton thali is...

Aug 22, 2019 by Reshmy Warrier

Swiggy - Inedible food delivered ^Open

I ordered Veg biryani from Swiggy, with order number *********** which was inedible because of too salty and over cooked and burnt rice. i contacted swiggy cc but they stated that they can refund only ** rs for this. This is totally laps on th...

Aug 21, 2019 by srikanth

Swiggy - Charged for cancelling order ^Open

Hi all, Today I have ordered my breakfast in swiggy.by mistakenly I gave my delivery address as my office address.suddenly I realized and cancelled the order before restaurant confirms my order. While having conversation with swiggy custo...

Aug 21, 2019 by Dineshkumar

Swiggy - Refund issue ^Closed

I have ordered from swiggy and asked them to deliver it to a address in noida. After receiving the order, the delivery boy denied to deliver the order saying that they don't deliver to such and such place. The company people assured me to refun...

Aug 21, 2019 by Isha Saxena

Swiggy - Sold Product More Than MRP ^Open

I had made an order on **th Aug from Recess via Swiggy. I ordered Sprite Colddrink as one of product in my order. Swiggy Showing ** Rs for Sprite without quantity. When I received my order they send me Sprite of MRP ** Rs. My order number on Sw...

Aug 20, 2019 by Manoj Aswani

Swiggy - Payment done but the order was not processed ^Open

The amount of Rs*** was debited from paytm account but the order was not processed and when I asked for refund they said it will be processed in ** hours and now *-* days are gone still no refund. Everyday i use to contact them and they just sa...

Aug 20, 2019 by Saumya Shukla

I have ordered chicken fried rice and the delivery boy was very much near to our house. We even called him and told about the exact location.but within * mins he cancelled the order and swiggy has taken the cancellation charge of es.*** from us...

Aug 19, 2019 by Vishruth r

Swiggy - Wrong Item Delivered ^Open

I have ordered the Egg Biryani from Faasos through swiggy, but what i recieved was Chicken Biryani which i cant even touch and as a result i need to throw it to dustbin. Attached are the images. When contacted swiggy they said we cant replace o...

Aug 19, 2019 by Ayush Agrawal

Swiggy - My ordered items are not available after accepting order for 2 times ^Open

I've placed an order and it was canceled after accepting from restaurant after ** mins i got call saying ordered items are not available. Then they canceled order and again I have ordered and after accepting for second time they said again one ...

Aug 19, 2019 by Ashok kumar

Swiggy - Incompley order and customer care misbehaving ^Closed

We ordered food from swiggy and given some instructions through customers care proper channels .after that they delivered incomplete food with poor quality ,instructed items were missing .after complaing to the customer care they ensure they ar...

Aug 18, 2019 by Ayush

Swiggy - Delivery ^Closed

Continuesly getting delay delivery for * days...today order McDonald * combo...after ** minutes getting call from swiggy stating that we unable to deliver your food as you ordered * combo...our delivery boy not able to deliver * combo.........

Aug 18, 2019 by Aezaz

Swiggy - Not delivered ^Closed

I placed a order at *:** and I was waitinh for my order then I called dominos they said there is no any kind of order has been placed Then swiggy executive doesn't give me a Appropriate answer Please help me and This happen was *nd Tim...

Aug 17, 2019 by Simran

Swiggy - Delayed deliveryUneatable food ^Open

I informed them that such a bad quality food was un-eatable ( I had already mentioned in pre-delivery instructions that I was sick with high fever, and needed the food for taking medicines). Yet after chatting for >**mins in the most polite la...

Aug 17, 2019 by M. Singh Roy

Swiggy - Swiggy order not delivered ^Open

*Order not delivered from almost past * hours, *delivery guy not recieving the calls *delivery guy far away from the location *When complained to swiggy, just keeps the call on hold for more than **mins and cuts the call. The only solution ...

Aug 17, 2019 by Abhilash M P

Swiggy - Privacy being violated of the Customer ^Closed

I was chatting with Swiggy Customer Care and I wanted to upload a screenshot of their delivery status. Instead I uploaded a wrong screenshot containg personal data on the Help Chat Window. I tried to delete the picture but I couldnt delete it. ...

Aug 16, 2019 by Piyali Banerjee

Swiggy - Bad quality food ^Closed

Date-**-**-**** I live in kota, Shrinathpuram Sector C. Order Id is *********** I have ordered a malai kofta and a laasi from a amar Punjabi restaurant via swiggy. And I have received a bad quality food. Malai kofta was rotten and was smell...

Aug 16, 2019 by Gajendra Singh

Swiggy - Non veg food delivered which create hatred ^Open

I ordered a Dal makhani by swiggy on **.**.**** {Order id: ***********} as I & my family are pure vegetarians. We are Marwari by caste but they delivered a Chicken dish. When we seat for dinner we open the box we found it non-veg item. As my pa...

Aug 16, 2019 by Rohit Somani

Swiggy - Amount debited from account but order was not placed ^Open

I placed an order on swiggy by using google pay .The amount of Rs **** was debited from my account but the order was not placed. I contacted swiggy, google pay and the bank it self but no steps are taken to proceed with the refund yet. The ord...

Aug 16, 2019 by Soumi chatterjee

Swiggy - Swiggy not delivered my order but charged fine too ^Open

I have given order to swiggy with full address details. But they fail to deliver my order and took charge of me *** Rs for the order cancellation. I did not do so. They cancelled the order and refund money back after deducting cancellation char...

Aug 15, 2019 by Deep Prakash Kushwaha

I ordered food from swiggy. They said it will be delivered in ** min. But it took ** min. The food which we got was stale and half-cooked. I raised a concern with the team. They don't want to listen. Service agent said ok I'll share your experi...

Aug 14, 2019 by Vishal Vijapure

Swiggy - My children is sleeping without taking food ^Open

Approx *:** pm I have ordered my food to swiggy ** min time they had given after that they approx *:** pm they were saying that because of the accident your delivery will be late till ** minutes. I had called that number after ** minutes but I ...

Aug 13, 2019 by Sunder Singh Latwal

Swiggy - My order was not delivered ^Closed

I ordered a coffee from ccd and by order was accepted and I didn’t recieve the order but it was marked delivered and when i called swiggy they said that their were bike issues we can’t deliver it......

Aug 13, 2019 by Sudhanhu singh

Swiggy - Wrong item deliver and its price was less then my order ^Open

I have place a order on swiggy on monday **/**/**** at **:**pm And order confirmed by swiggy at **:**pm But order not delivered And swiggy care executive forced me to cancel my order...

Aug 13, 2019 by Nipun jain

I ordered moong daal halwa which was of 200. But i recieved sponge rasgulla and when i talk to their executive they do not replace my order nither refund my money....

Aug 12, 2019 by Omprakash bhatt

Swiggy - Unbearably Excessive salt in food came packed in newspaper the mawa cakes were not fresh as mentione ^Open

The bun masks had unbearably excessive amount of salt in it, and it came packed in just a newspaper, all soggy. The mawa was not fresh. It did not mention on the menu that it will be a packaged mawa cake. I ordered it with the impression that i...

Aug 12, 2019 by Christina sunny

I have ordered food from swiggy on ** august at **:** pm. I had ordered pizza after some time about half an hour they had called me and said that your order could not be delivered right now you have to cancel this order we will place same order...

Aug 12, 2019 by Shrikant ashok nikam

Swiggy - Unable to place an order on Swiggy even after deduction of money ^Closed

I ordered food from swiggy on ** July ****. The money got debited from source account but the transaction got failed. I have contacted the swiggy chat team regarding the issue and they didn't help me resolve the issue. I am attaching concerned ...

Aug 12, 2019 by Raj Kumar

Swiggy - Lazy drivers and a waste of money ^Closed

Swiggy's drivers are lazy useless bums. They refuse to deliver the items to your door and instead just drop them off with the guards to your house, apartment, whatever, who of course never bother to deliver it to you. Swiggy also will refuse to...

Aug 11, 2019 by CoreyC

Swiggy - Missing food from package ^Open

I ordered * plates of sambhar vada through Swiggy, with each plate costing Rs **. However, only one plate of sambhar vada was delivered. Despite repeated complaints to Swiggy, they refused to help....

Aug 11, 2019 by Rahul Bali

Swiggy - Food not delivered even after 3.5 hours ^Open

I've ordered from swiggy at *.** pm with the promise that my order will be delivered shortly, at *.**pm I raise my issue about my order being delayed and they said that they have assigned a delivery executive, at *.**pm, I again contacted them ...

Aug 10, 2019 by Sharad Prakash Barnwal

Swiggy - Wrong food item delivered ^Closed

I had ordered * items on **th August, *:** PM on Swiggy, of which * items were Paneer Parantha and Matar Paneer Parantha. However, both the items were missing Paneer in it. The Swiggy team was absolutely dismissive in their chats and even a...

Aug 10, 2019 by Divyam Gupta

I ordered food from Swiggy and completed my payment. Money got deducted from my account but the order was not placed. Please help me to get my refund....

Aug 09, 2019 by Akhilesh Solanke

Swiggy - My super account get deactivated. ^Open

I purchased their swiggy membership at cost of *** Rs. duration of * months but after one month they cencelled my account and deactivated it due to some false issue and when i contacted them ,they said once a account got deactivated can't get a...

Aug 09, 2019 by Shashank Sharma

They double charged my account and the other incidence was they couldn't deliver due to the restaurant I have been following with swiggy for the past * month, well if they don't I am definitely going to sue them ...

Aug 08, 2019 by Samuel Stephenson

Swiggy - Food not deliered and refund amount of order is not coming from company ^Open

I cancelled my * order by delay in delivery from swiggy by customer care after that my refund is not credited my account till now (*weeks). I have done many mails, chats and call just wastage of time no response in there just told me waiting an...

Aug 07, 2019 by Chitrakant

Swiggy - Order undelivered and ignored ^Closed

I work at G*, a Chicago based company located in Indiqube delta HSR. This was a lunch order which I was hoping to enjoy with my colleagues. The order was marked delivered but on real the order was never delivered. Quite an embarrassing and bein...

Aug 07, 2019 by Millendar P

Swiggy - Money deducted but food item not delivered ^Open

I ordered the chocolate therapy pancake from the Swiggy app for ₹***. When I was on the payment page, the app suddenly crashed but by then I had already typed in my Otp and money had been deducted from my account. But I saw no confirmation of...

Aug 06, 2019 by Abhinav Das

Swiggy - Food not received ^Open

Today I ordered milkshake through Swiggy. Swiggy packing and guys are not good. Please do the needful....

Aug 06, 2019 by Raval anand

Swiggy - Stale food delivered ^Closed

I ordered a Burger from Swiggy with order# *********** . The burger was completely stale and foul smell was coming out of it. I have raised many complaints with Swiggy but they are refunding my amount back. ...

Aug 06, 2019 by Rishi Surana

Swiggy - Refund Denied ^Open

On Jul **th I placed an order for dominos on Swiggy . The money was deducted twice. Since that day I contacted the customer service thrice. Everytime they say money will be refunded in ** hours .And they do not update anything from their end.I ...

Aug 06, 2019 by raja Sameer Nandan

Food not delivered and amount is also not refunded. Order details Order ID- #*********** ...

Aug 05, 2019 by Sahil Sharma

Swiggy - Food Isn't delivered propey ^Open

The food I ordered was podi dosa and tea but what I received was a chapati I asked about it to the customer executive he dint even reply me and was trying to calm me can u please make a justice for this...

Aug 04, 2019 by Risho Alexander

Swiggy - Missing item and burnt food ^Open

I ordered food through Swiggy app today *th August **** in Hotel Bharathi Bhavan. Food ordered time was *:** AM, item is appam with coconut milk, quantity is *. Food was delivered late by *:** AM. When i opened the carry bag, i found only one c...

Aug 04, 2019 by Jaidheep sivaraj

Swiggy - Order not delivered but shown as delivered in app. And the amount was paid in advance ^Open

I ordered the items for my guests. First they delayed the package by more than * hour then after frequently follow ups and calls they agreed to deliver it after ** mins. But after * hr when I checked on the app the order showed delivered. W...

Aug 03, 2019 by Abonish das

Swiggy - Paneer served in chicken gravy ^Closed

I am a vegetarian and an extremely religious person. I recently ordered butter paneer masala and chapati from a restaurant called the late night biryani on Swiggy. When my friends and I received the order and we started eating, it turned out ...

Aug 03, 2019 by Shivani Kondekar

Swiggy - Delivery address can not be changed ^Open

Swiggy is not highlighting the address selection before the payment. Unfortunately I have ordered to my old address, and I was trying to cancel the order before it was accepting by the hotel , but there is no option at all..I waited for * min a...

Aug 02, 2019 by Srinivasan

Swiggy - Rash driving almost cost my life ^Closed

I was driving a cycle and a delivery guy just didn't notice to his right and came right into me and almost hit me, he spoke very bad words and abused me, almost physically too. ...

Aug 02, 2019 by Sashvat

Swiggy - Non veg delivered in place of veg ^Closed

I had ordered for paneer butter masala with phulka and roti but swiggy delivered me chicken masala with phulka and roti. This is hurt to my religious sentiments since I am a vegetarian. Here is the swiggy order id ***********....

Aug 02, 2019 by Vinay Kumar R

Swiggy - Refund not issued ^Closed

I made a transaction with swiggy on * july **** in yamunanagar for amount of Rs ****.Order id is ***********. I paid for the order online, money was deducted from my account using Google pay but swiggy declined the transaction , cancelled the ...

Aug 01, 2019 by Samridhi

Swiggy - Order not accepted money taken ^Closed

I ordered from Swiggy on August *. Order value was deducted from my bank account and went to Swiggy but in stead of order confirmation my app shows a message saying "Pacman ate your money because of administrative rules". This failed order is n...

Aug 01, 2019 by Chandrayee Dey

Swiggy - Order delivered on wrong address ^Open

I ordered cake to my address but delivery boy delivered it to some other address. Even this guy did not call to the given number and make confirmation. When the application shown that my order is delivered, I got surprised because I did not rec...

Jul 31, 2019 by Vandana Sharma

Swiggy - Not listing my restaurant ^Open

I applied for listing of my restaurant on *rd July. They started the onboarding on **th.Even after providing them the correct list of documents, they didnt put my restaurant on live. My id was created but none other things done till now. On ask...

Jul 31, 2019 by Pavan Punyani

Swiggy - Not refund ^Open

My order canceled by company and not refund my lose amount ...

Jul 30, 2019 by Aashu yadav

Swiggy - Swiggy delivered damaged food ^Open

Swiggy delivered wet food and I called and talked with Thier executive in conference with delivery guy and he admitted due to heavy rain food got wet and still they refuse to refund and I have wasted my time from * month on this for justice I ...

Jul 30, 2019 by Shanmukh

Swiggy - Delivery boy asked 50 rs tip forcefully ^Closed

**rs extra he declined the call.... I talked to customer support they tried to resolve but failed... After one hour my order was cancelled. ...

Jul 28, 2019 by Hasrat Aulakh

Swiggy - Order not delivered and kept waiting more than 3 hours ^Open

Ordered chicken biryani from Kondapur Posts house restaurant using Swiggy. But the order is picked up by another executive rather by the assigned executive. I spoke to the customer care guy but didn't resolve the issue. Waited around * hrs stil...

Jul 28, 2019 by Shabaz Ahammad Pamaluru

Swiggy - Order has not been deliverd. Made a false dekivery by chnaging address of app. A serious crime of d ^Open

I made a order of *** on **.**.****. I placed order on right but due to some technical problem in app, the apl picked up wrong address. Aftrr sometimes i got a call from delivery boy that he would not deliver the order as the address is far. I...

Jul 28, 2019 by Rajesh k Yadav

Swiggy - Pakage not deliver. The swiggy made a false delivery by change my addres on swiggy app. A serious ca ^Open

Jul 28, 2019 by Rajesh k Yadav

Swiggy - Item not delivered and no refund ^Open

I ordered food from swiggy. There were missing items of **rs. Neither was I refunded not I got the missing items...

Jul 28, 2019 by Ashwini Jk

Swiggy - Food cancelled after 1hr ^Closed

Hi, I have ordered from swiggy and then waited for my order which was suppose to deliver in **mins and not delivered even after *hr also after that I called to customer care and asked to transfer my call to supervisor amd supervisor denied to...

Jul 26, 2019 by Amritesh Srivastava

Swiggy - Invoice not delivered ^Open

I have ordered food on **th July ****. Food delivered without invoice attached to it sighting technical issue in generating invoice. I chat with customer care and requested for invoice on**th July. Swiggy commuted to email the invoice within **...

Jul 26, 2019 by Savitha kandasamy

Swiggy - Food spoil ^Closed

I order food from swiggy and they deliver spoil food. Then I complain to swiggy related this order they said next time Acha deliver krenge ...

Jul 26, 2019 by Manish garg

Swiggy - Click baiting with differant food pictures ^Open

The picture shown in swiggy and the details of the ingredients are completely differant with what I got when it got delivered. There were mushrooms,baby corn,chicken chunks,almonds,other seasonal vegetables and few other stuff What I got wa...

Jul 26, 2019 by Shraddha reddy

Swiggy - Food i received was totally stale and unconsumable ^Open

*. Ordered food from Swiggy and restaurant did not confirm the order for the next ** mins. *. I started a chat with the customer care and proactively asked to check if I need to reorder or this order is coming ( as I have already faced this ki...

Jul 25, 2019 by Akhil Namdev

Swiggy - Swiggy not refunding ^Closed

so i ordered from a rstaurant namesKRISHNA FOOD CORNER . and the order was for fried rice and panner butter masala which costed me ** rupees.the food is so disgusting and tasted like shit.and now when i asking for refund swiggy is saying theyll...

Jul 24, 2019 by kunal basak

The food I received last night was totally stale , uncosumable and unhygienic. It was smelling pungent and it was really what you don't pay to get such poorest quality food from swiggy. This is very disappointing and heart breaking. Kindly help...

Jul 24, 2019 by Uddeshya

My order No. is Order#***********, I had oredred food while my guests were waiting at home, but due to their technical issue, they had not delivered food and marked it as delivered, while asking them they waited me till now to solve same and sa...

Jul 24, 2019 by Trilochan Mishra

Swiggy - Rotten Food Delivered ^Open

Rotten food was delivered by Swiggy on **nd July at Sector * kolkata. On contacting the customer care, they agreed to refund **/- for a food item of ***/-. When the fact that the food item was rotten( Item - Chicken Curry Rice) intimated to t...

Jul 23, 2019 by Anubhab Saha

Swiggy - No Refund ^Closed

I had placed an order of RS*** but swiggy cannot made it to me because restaurant didn't received my order but money was deducted. CCE called and said that they are marking my request as delivered and the amount will be refunded within **-**...

Jul 23, 2019 by Adil

Swiggy - Poisonous food ^Open

I ordered a burger, it was stale, as a compensation swiggy replaced my order that was more worse, it had mold on the bun! ...

Jul 23, 2019 by Abhinav chhabra

I am ordered prawns Curry. It not place order. But amount was debuted from my account. When have mail them for the fist time they reply me refund your money within * to * working days. But up to now no response from swiggy. ...

Jul 23, 2019 by E.s.krishna reddy

I have ordered on July ** ****. Money got deducted from my gpay account but payment failed . While I contacted swiggy executives they told it's stuck in payment gateway and you will get refund within *-* business day. But still I have not recei...

Jul 23, 2019 by Samapika singh

I ordered my dinner through Swiggy on Sat */**/****, at *:** pm, ref #***********. There was no update about my food till **:** pm at which time I contacted the delivery partner. He mentioned his bike broke down and asked that I should contact...

Jul 22, 2019 by Manivannan Chandran

Swiggy - Canellation charges without information ^Closed

I ordered the food but all iteams were not available in the restaurant while they charged full amount after that I canell the order and without any confirmation they cancell the order and charge the*** rs canellation charge....

Jul 21, 2019 by Nishu Aorora

Swiggy - Order not confirmed and payment deducted ^Closed

Ordered for icecream from GIANI icecream parlour through swiggy, however after making payment order confirmation not recieved. When contacted the ice cream parlour they said no order recieved. It's a case of cheating....

Jul 20, 2019 by Shalini sharma

Swiggy - Harassment by Customer Executives ^Closed

I had placed an order on the **th of July, **** (ORDER #***********). That ordered was not delivered to me. I was promised a refund on that day by the customer executive. Till now I haven't received my refund. I have complained it twice still t...

Jul 20, 2019 by Ankit Masand

Swiggy - Special instructions not followed ^Closed

I had ordered from Swiggy, and since I’m Jain I had placed special instructions to make it Jain, no onion, no garlic and no potatoes. After placing order, I also made sure to talk with swiggy agent to be double sure and I was assured that my ...

Jul 20, 2019 by Viraj shah

Swiggy - Half delivered ^Closed

Hi ihave order food thru swiggy n order no is *********** from chennai selaiyur agharam resturent mini tiifan, only idile n pongal i got puri n dosa missing lot of time i have try with swiggy care but nore return or return ...

Jul 20, 2019 by Abhishek

Swiggy - Stale ^Open

The food I just received was stale and rajma was horrible. It is smelling badly. It is not consumable....

Jul 19, 2019 by Uddeshya

Swiggy has not ensured that I have received a refund despite repeated efforts to obtain the same. Please do the needful....

Jul 18, 2019 by Gayathri.S

Swiggy - Harsh language of delivery boy ^Closed

Actually, my friend ordered food for me in swiggy. Later I got to know that she has given a wrong address. When I apologised and tried to guide him to my location, he started yelling at me and that made me feel so worse. I cancelled his deliver...

Jul 18, 2019 by Ayesha Fathima

Swiggy - Regarding refund problem ^Open

I have ordered ** Aussie barbecue veg pizza from swiggy on **nd July ****. Order no is (order #***********) and (order #***********). Now dominos reversed that payment on the same day but from the swiggy side, they are showing that payment is...

Jul 18, 2019 by SHEETAL MATHUR

Swiggy - My money not refunded ^Open

On July *st ** pm I ordered. Even after * hr, the delivery boy didn't come. When I called him he says cancel your order? Is that the way he says? When I call him back after some time he switches off the phone, then I contacted swiggy care they ...

Jul 18, 2019 by Avinash

Swiggy - Stinking food from swiggy ^Closed

I ordered this order from swiggy. They provide me with bad quality food and they are not ready to compensate for that. I have attached the order details with food....

Jul 18, 2019 by Pranitdarekar

Swiggy - Order not received and they took around 2 hours to tell they can not deliver the order ^Open

I tried to order some items from Swiggy on * July **** worth ₹ *** for an address in Bangalore, but unfortunately, my transaction through debit card failed and order was not accepted but the amount of *** was debited from my account. I contac...

Jul 17, 2019 by PRITAM ROY

Swiggy - Delivered Stale Food ^Open

Got the worst food. Swiggy delivered stale food which have been cooked by restaurant long back and severed for me. I vomited after tasting one spoon of food and I’m totally helpless at this night time. They made me starved, and you they givi...

Jul 17, 2019 by Chaitanya Krishna

I have placed an order at *.** pm and opted for express delivery on **th July ****, because I was very hungry and needed food soon. The status was "restaurant yet confirm your order" and the same status was there ever after * hours. I have to c...

Jul 16, 2019 by Sharath D L

Swiggy - Chat support is not helping me and being rude ^Open

I have proof regarding all. I have paid swiggy *** Rs using google pay on *th and the order didn't even appear. The chat support told me in *-* days it will be given. After * days I again asked why it didn't come. They wasted ** mins by sending...

Jul 16, 2019 by Subin ahmed patel

Swiggy - Packaging charges at Swiggy ^Open

I have ordered few items using Swiggy at Faasos (Bharat Complex, Sector **, Noida). Swiggy has charged **.** rupees as packaging charges. I have talked to customer care. They told me that this money will go to restaurant. Swiggy is not liable ...

Jul 16, 2019 by Sheetal Garg

Swiggy - Wrong package delivered spillage food received ^Closed

Once I ordered chicken white sauce pasta from swiggy, the parcel I received have spillage the seal of swiggy from one side was worn out and a that white sauce was coming out from that container. I paid *** for that order and got a refund of ***...

Jul 15, 2019 by Abhishek Singh Chouhan

Swiggy - Money not refunded as debited twice on net banking ^Closed

As i ordered via swiggy item of Rs*** on * july****. my money was deducted twice while netbanking. once it was deducted to gateway swiggy and then to gateway bundl technology. as i complained to swiggy immediately they said it will be refund...

Jul 15, 2019 by Dr Gurkirat Kaur

Swiggy - Getting Delivery receipts on my email when I am not even registered ^Open

I am regularly receiving the delivery receipts from swiggy since april **** on my e-mail id even when I have not registered with them. They have not verified the email of the user and are sending me regularly his delivery receipts. I have wro...

Jul 15, 2019 by Anish Bhargav

Swiggy - Wrong items delivered ^{Offered Resolution}

We ordered * items, * items of Indian bread and one portion each of dal fry and veg chatpata, they delivered stale veg Manchuria and planner butter masala. Raised on those help chat where pictures of dishes are transmitted but they just prolong...

Jul 14, 2019 by Ramani

Swiggy - Wrong Item Delivered and then Wrongfully Accused of Fraud by Swiggy ^Closed

I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the sa...

Jul 14, 2019 by Tarun Srivastava

Swiggy - Not received my refund ^Open

We have ordered from swiggy. Without informing they have cancelled my order and till now I didn't receive any refund from swiggy. My order date was June ** and order ID ************....

Jul 13, 2019 by Ramprasad Av

Swiggy - Argument with delivery ^Open

I am always facing a problem from your delivery executive side , he denies to come at proper location n sometime he delivers the wrong food , but this time he argued very abusive with my family members they don't know about the food , n he star...

Jul 13, 2019 by Sushmita

Somehow recently my experience with Swiggy has been very bad. Just because I had to raise concerns on a number of recent orders due to bad Service and ask for a replacement/refund. Today, in my order I was sent a wrong item out of * food items....

Jul 13, 2019 by Siddharth Bhansali

Swiggy - Money deducted but deliver not done and no refund given ^Open

The order was placed and it was prepaid. The order was not confirmed by the restaurant and the order never came. The swiggy customer service also was unhelpful. It's been * days and no resolution still. Order number ***********...

Jul 12, 2019 by Nitin Shankar

Swiggy - Food not delivered by swiggy ^Open

Order no *********** I had ordered from swiggy and the wrong address was given for delivery. Immediately in * minutes, I chat and asked to change the location. Then I talked to the delivery boy. He was ready to come to the new address. I gave ...

Jul 12, 2019 by DEEPSHIKHA TRIVEDI

Swiggy - Harassment by Swiggy ^Open

I had placed an order from Behrouz Biryani on Swiggy. The first order I placed was not acknowledged at all. I waited for half n hour for the restaurant to confirm it. When I received no response I called up Swiggy's helpline. Was informed order...

Jul 12, 2019 by Agnisha Kashyap

Swiggy - Refund/cancelations ^Open

July **,****, two orders placed first amount ***, another amounts to ***. They cancel first order stating app issue order could not be placed whereas app showed food being prepared. After desperately trying to get help from customer support all...

Jul 11, 2019 by Payal Bhattacharyya

Swiggy - Packaging was not proper causing spil of the food. ^Open

I order the food on ** July **** but I saw that food was spilled in the polybag. And obviously one cant eat this due to hygiene issues. I even tried to call the delivery boy(Bhukya Prathap) but he is not responding. So told the Swiggy customer ...

Jul 11, 2019 by Nitin Agrawal

Swiggy - Not sending invoices for my order ^Open

I asked for bills for my orders between ** June to * July and they are not sending me the same. It's been more than a week time since I raised a request and customer care is saying me every time that you will get it after ** hours....

Jul 11, 2019 by Jagpreet Singh

Swiggy - Refund not paid for order canceled by the restaurant ^Open

I had ordered food on Swiggy on *th June *.** pm (Order no. ORDER #***********, Rs. ***.**) and after around ** mins I was informed by Swiggy that the order has been canceled as the restaurant was under renovation. I asked for refund . They to...

Jul 11, 2019 by Anwit

Swiggy - Non veg item delivered instead of veg item ordered ^Open

This complaint isn't about money loss. But it's about carelessness. It's about religion and beliefs. Swiggy delivered Omelette paratha instead of baingan ka bharta and paratha. And when I complained they said sorry won't happen again. My poin...

Jul 10, 2019 by Namrata Kher

Swiggy - Wrong Cake Delivery ^Open

Dear swiggy team yesterday I order a rasmalai cake. The cake was not similar to the rasmalai cake. I oftenly buy cake from that shop (parakh bakery) and the cake was different than rasmalai and also its taste is not much better. Cake main conta...

Jul 10, 2019 by Swejal Khairnar

Swiggy - Wrong food keeps getting delivered ^Closed

I ordered a blueberry yoghurt from Cocoberry and wrong flavour was delivered. It was medication technically because a doctor suggested I take natural yoghurt as a probiotic to counter my antibiotic. I hate the wrongly delivered flavour (strawbe...

Jul 10, 2019 by Arun K

Swiggy - Swiggy Someone else is using my email id ^Open

I am receiving emails from Swiggy for someone else's orders. The email id should be verified prior to sending emails but that didn't happen....

Jul 09, 2019 by Arpit Mittal

Swiggy - Delivered uncooked food and refusing for refund ^Open

I have ordered * mixed veg kurma and * sets of pulka at the homely restaurant. But I have received uncooked food which is uneatable. Regarding this I have contacted swiggy they just apologized and refused for replacement/refund. Order id ******...

Jul 08, 2019 by Suman v

Swiggy - Non vegetarian item delivered instead of vegetarian ^Open

This complaint isn't about money loss. Swiggy delivered chicken sandwich instead of paneer tikka sandwich. It's all about religion and beliefs of an individual one...

Jul 08, 2019 by Sachin

Swiggy - Spillage ^Open

i had ordered chicken tikka butter masala chicken. After receiving , i saw that all the gravy and chicken are spilling from the container....

Jul 08, 2019 by mayank

Swiggy - Wrong food delivered ^Closed

The order was delivered wrong twice over. The executive agreed to the mistake and said that a refund coupon for the entire amount would be generated within * hours. On contacting them later they have been acting cheeky and saying that we are re...

Jul 08, 2019 by Pritish Shroff

Swiggy - Food not delivered and unprofessional attitude by the delivery girl ^Open

Order No. *********** I have ordered through swiggy on */*/**. The app displayed that order is being delivered. Despite the fact that the delivery girl didn't visit our office. While inquiring through helpline it was conveyed to us that it was...

Jul 08, 2019 by MALHAR GOSWAMI

Swiggy - Swiggy cancelled my order not refunding the money ^Open

I have ordered with swiggy no. *********** on ** Jun **. They cancelled stating that order with dominos is having some problem. My balance of Rs *** was deducted. Which they told will be refunded in *-* days. It’s ** days passed now, no refun...

Jul 06, 2019 by Kshama gupta

Swiggy - GST Packing Charges and Delivery Charges on Icecream ^Closed

Today I ordered icecream from one of the icecream parlour and noticed in bill that you have charged GST, packing charges of **/- and then delivery charges Please justify the above and clarify at the earliest My order number is Order #****...

Jul 05, 2019 by Vishal Gupta

Swiggy - We have ORDER # | Sun Mar 31 12:50 PM through credit card & 1 time payment rejected & 2 time done t ^Open

Order #*********** INVOICE Global Punjab Destination Center work Mundhwa - Kharadi Rd, Magarpatta City, Hadapsar, Pune, Maharashtra ******, India Delivered on Sun, Mar **, **:** PM by Abhishek Daji Khatal ON TIME * ITEMS Veg Jalfrezi ...

Jul 05, 2019 by shushant Dhawale

Swiggy - Wrong charging of GST/ Black Money/ Illegal Amount ^Open

There are many merchants registered on swiggy selling packed foods items on which MRP is printed. so i am talking about GAU DAIRY (seller registered in Kota, Rajasthan) on swiggy. Its selling dairy product including milk (packed product, MRP is...

Jul 05, 2019 by Raj Kumar

Swiggy - Stale food delivery ^Open

I ordered food from the zippy restaurant via swiggy on dated **/**/****. The food was stale so I complain it to swiggy. In response, they said there is no such policy for this issue and they can only refund ₹**. As I asked them to provide me ...

Jul 04, 2019 by Deemepra meena

Hi I have ordered food on **th June & paid amount online *** because of location issue they forced me to cancel the order even I shared alternate address too but they didn't delivered Now they are not refunding my money Order id *********...

Jul 04, 2019 by Reena

Swiggy - I have placed order of 135 rs amount debited from my account swiggy shows no order then agai i made ^Open

ordered (#***********) ice cream from NIC natural Hyderabad using swiggy and applied coupon code GPay*** on **th June **** with the assurance of flat Rs ***/- cashback which I haven't received so far. Attached is the chat conversation with swig...

Jul 04, 2019 by Mohd Tariq

Swiggy - Swiggy Refund not made ^Open

I have order food on *th June for ***,only I got *** rupees refund. Still they are not responding well if I contact for remaining refund. please help on this...

Jul 03, 2019 by Sathish

Swiggy - Order not received after 2 hours ^Open

I have placed lunch for my guest and the delivery time has been increased multiple times then i called first delivery executive( udaiveer) his contact no. was not reachable their backend team changed D.E without confirming with first DE, when s...

Jul 03, 2019 by Praveen Kumar

Swiggy - Swiggy Fraudulent Activity ^Closed

Wrong item delivered multiple times and no refund provided.. ...

Jul 03, 2019 by Kavi Kumaran

Swiggy - Order Not Delivered ^Closed

Hi , I ordered ice cream from swiggy & waited for ** min the restaurant i ordered is near by it is of ** mins distance then after we called the swiggy delivery agent he is saying order already delivered but we haven't received order when we ca...

Jul 03, 2019 by Vamsi Krishna Srirangam

Swiggy - Partial refund for stale food ^Open

I have ordered food from Swiggy today. The food was stale and was not for consumption. I have raised the concern and was offered ** rupees which were the packing charge. The phone support was not available. Order id is ***********....

Jul 02, 2019 by Harish S

Swiggy - Stale ^Open

All the chickens seems to be stale and it is smelling pungently. Totally unconsumable. ...

Jul 01, 2019 by Ravi kumar karn

Swiggy - Food spilled over and it's staled ^Open

I have ordered the food through Swiggy from Mainland China Madhapur branch. The items were spilled and the food was also staked. Please see the screenshots attached for more details....

Jun 30, 2019 by Sai Sampath Kumar Nandigam

Swiggy - Amount Not refunded ^Open

I have made an order with swiggy on may ** where amount was deducted and order wasn't placed - then i made another order where it got placed. I have initiated for a refund through mail and swiggy is constantly saying that it would refund back i...

Jun 30, 2019 by ADIKE SANATH

Swiggy - Food was stale ^Open

I ordered from swiggy and they send staled food. Later when I complaint they said we can't help you we only deliver food....

Jun 30, 2019 by Manish meena

I have placed order of *** rs amount debited from my account swiggy shows no order then again i made payment of *** rs,amout debited twice and order placed only one time they not refund my money till now from * june...

Jun 30, 2019 by Priyanka verma

Swiggy - Refund not issued ^Open

I am on a ketogenic diet, and ordered a Keto Enchilada from Freshmenu. The order I received had rice (which is not Keto), complained on the app, was asked if i want a refund or replacement, and i chose replacement. The replacement order also ha...

Jun 29, 2019 by Swati Srivastava

Swiggy - Amount deducted from my bank account but order gets failed ^Open

Hello ma'am, I have done a order on swiggy of *** which includes food as well as swiggy super. I tried to do it through paytm upi and amount got deducted from my account but order not completed. Pls help me out . everytime i contact them they ...

Jun 29, 2019 by Varun gupta

Swiggy - Amount not refunded ^Closed

I had ordered food worth rs.*** from swiggy on June *th. The amount gets debited from my account and the order wasn't placed. I haven't received any refund till date. I have contacted my Icici bank regarding this but they conveyed me that the r...

Jun 28, 2019 by Sreeraj K Shaji

Swiggy - Refund not initiated since month ^Open

I bought some food from swiggy.. they cancelled * times.. one refund i got.. another they told cancelled refund due to technical reason. Now since month i am trying to follow chats and twitter they always say *-* business. Day in loop.. without...

Jun 28, 2019 by Rana Niraj Kumar

Swiggy - Melted food delivered ^Open

Ref: Order Id: *********** We ordered Ice cream from cream stone through Swiggy. Swiggy delivered melted ice cream and it is in a liquid state. I placed this order **:** then he picked my order immediately but he delivered **:**. The distanc...

Jun 28, 2019 by A Muneswararao

Swiggy - Debited two times from my account with same order ^Open

Hi, I ordered form swiggy with help of Google pay, at the time they debited ₹*** from my account twice. I asked swiggy to show details for this UPI transaction, they promised me refund with in * to * working days. I have all evidence to f...

Jun 27, 2019 by Rajul Mishra

Swiggy - Damaged item delivered no refund offered ^Open

Placed an order with Swiggy on **/**/** at *.** pm. That was spoiled on the way to delivery. So a replacement order was generated at *.** pm which was delivered at **.** pm. But the replacement order was not consumable. The product was either d...

Jun 27, 2019 by Kirti Motilal Shah

Swiggy - Cake delivered damaged ^Open

The cake was delivered damaged. I sent the pic to swiggy. They are saying they will only take feedback. They even say they have made a mistake before and will make mistakes in future because they have compensated previously they cannot compensa...

Jun 26, 2019 by Josley jafran vas

Swiggy - Food not delivered Cancelled 3 times consecutively ^Open

I ordered food from swiggy but it was cancelled * times consecutively by swiggy, moreover no reliable answer was given by the company. I was waiting for my food but it was not delivered and was cancelled every time i ordered...

Jun 25, 2019 by ANUJ GARG

Swiggy - Refund not returned ^Closed

I ordered my food thrice of order amount ***,***,***. All the three orders got cancelled one by one on ** june **** and they said to refund my money but I did not get my money till now..also when I talk to them they say that the amount is initi...

Jun 24, 2019 by Ajay parmar

Swiggy - Refund of failed order is pending ^Closed

I placed an order through Swiggy on **th May **** of amount Rs.**** and did the payment by net banking but the order got failed. I got mail and message as well stating that they will refund the amount within *-* working days. Today its **th Jun...

Jun 23, 2019 by Pragati Nikam

Swiggy - I haven't received my order... ^Open

I haven't received my order and swiggy empolye abused me . I have * recording telephonic discussion with swiggy empolye and after that phone will be switched off....

Jun 22, 2019 by Shubham

Swiggy - PACKAGE NOT DELIVERED ^Open

I DONE A ORDER AT ANGEETHI AT ** JUNE **** NIGHT OF *** BUT I DID NOT RECEIVE MY ORDER AND I ALSO COMPLAIN TO SWIGGY FOR THAT TIME BUT THEY DID NOT REFUND MY AMOUNT. (ORDER ID ***********)...

Jun 22, 2019 by HIMANSHU KUSHWAH

Swiggy - Refund money not received in bank ^Open

I cancelled order on swiggy on * June and they told me that I will get a refund within *-* business days and it's been ** days and they haven't given my refund yet. I have already called them so many times and they say that contact us through t...

Jun 22, 2019 by Harsh Kumar

Swiggy - Rotten food benzys hotel Bombay through swiggy ^Closed

I have ordered Thigadi and * appams from the benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable. When I called customer service of swiggy they told its not possible to give a refund. I really suspect that t...

Jun 21, 2019 by Appu Jose

Swiggy - Package Not Delivered PATHETIC customer service and Delivery Agents ^Open

I have placed order with swiggy on June *st for Rs.****. I have made the payment through google pay and the first time amount got deducted from my ICICI account but order was not placed. It asked me to make the payment again stating that the ...

Jun 21, 2019 by Pavithra A M

Swiggy - Excessive charge by Swiggy ^Open

Ordered through Swiggy from Nazir foods Malviya Nagar. I have been charged more than the mentioned menu price at the restaurant. I called and confirmed with the rest. They said Swiggy is pocketing the additional amount. It's huge cheating. Twee...

Jun 19, 2019 by Abhishek Gupta

Swiggy - Misbehaving and rude delivery guy abused me ^Closed

This is regarding order no. *********** I order * Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house. The delivery ex...

Jun 19, 2019 by AAYUSH THAKUR

I ordered the Burger today from a restaurant. The delivery guy first of all was not able to locate my address and kept me on call for ** min. I was ok as it seemed that it was hard for him to locate the address. but somehow in ** min he reac...

Jun 18, 2019 by Kunal Kanojia

Swiggy - Served stale food ^Open

Served a very bad quality stale food by the restaurant and the taste of it is too much bitter. I did call with Swiggy customer executives but they denied to refund money and alternatively, they were offered me a coupon of Rs ***. The customer e...

Jun 18, 2019 by Ganesh Kasar

Swiggy - Food poisoning from food ^Open

I ordered food on ** June **** from the swiggy app that got poisoned and I was hospitalised for * days. I need compensation for this. I demand justice....

Jun 17, 2019 by MADHAN KUMAR RAICHUR

Swiggy - Wrong package ^Closed

These people delivered wrong items and then dont want to return/replace with the correct items, instead they want to compensate less than **% of what i paid, and after being irritated when i agree and say whatever they send me a coupun. I dont ...

Jun 17, 2019 by Aditya Jain

Swiggy - Food spilt because the packaging was sent unsealed ^Open

The food was sent unsealed hence the food was spilt. When contacted the customer care they said they are not responsible for sending food in without spillage. This is *rd class service from swiggy. When asked to send a mail that they are not re...

Jun 17, 2019 by Josley jafran vas

Swiggy - Payment not refunded by swiggy ^Open

I had made online order on **-**-**** through swiggy food app and made payment of Rs.***/- through my debit card but the order was not confirmed by swiggy. After one I had made conversation with swiggy customer care executive and swiggy assured...

Jun 17, 2019 by P. C. Joshi

Swiggy - Food is not delivered ^Open

My order no. #*********** and delivery boy name Vicky kasana and ordered restaurant chatorey on *:**pm on **.*.**** and delivery boy call me and said cancel your order I am refused to cancel my order then. I got a msg your order has been delive...

Jun 16, 2019 by Ashul Rajput

Swiggy - Food not delivered and disrespectful and insulting behaviour of the swiggy customer service ^Open

I am just pissed off and aggravated by Swiggy again. This is the second time I am experiencing issues with them. I thank you Voxya for helping me last time with my issue. I placed an order of *** from Swiggy and I got a call saying some unkno...

Jun 16, 2019 by Amit Kumar Vajpayee

Swiggy - Refund not initiated ^Closed

I am highly disappointed with the refund process of Swiggy. It's been * days my refund of Rs.***/- is still not credited to the card through which i have done the transaction. Details of the transaction are as below: Approval transaction ...

Jun 14, 2019 by Utsav Gupta

Swiggy - Wrong food delivered ^Closed

Ordered food from BBQ nation and that was vegetable stuffed mushroom with rumali roti order no.was ***********. The delivery boy brought some dal and nan which I did not order. Upon calling on swiggy they forced me to accept that and said it wo...

Jun 14, 2019 by Niraj sharma

Swiggy - Faulty delivery ^Closed

The breakfast poha was delivered in an open box. The tea was cold and less in quantity. No paper cups were given. ...

Jun 14, 2019 by Nirmala Rajan

Swiggy - I made a payment to swiggy but my order didn't got processed ^Closed

I order a meal on. June *rd in swiggy. I made parent through Google Pay. Money got deducted from my account and when I got redirected to swiggy mobile app after payment there was nothing. I dont even see a failed order. Every time I contact cus...

Jun 14, 2019 by Manjunath KS

Swiggy - Refund against failed transaction ^Open

I had not received a refund against failed transactions even after * business days as promised by the swiggy team. Order no: ORDER #*********** Rs. ***, ********** Rs. *** & Rs. *** (no ref number). ...

Jun 13, 2019 by Santhosh

Swiggy - About refund money ^Open

i have ordered food on swiggy last month on **th May in **.** PM and my order id is *********** and i paid the full amount of Rs. ***. UPI transaction ID- ************. After some time the Swiggy delivery man called me and said that the Restau...

Jun 13, 2019 by BAPU DUTTA

Swiggy - Swiggy Order not placed but money deducted and not refunded ^Open

I have Ordered from Mcdonald's at ** th May **** around at *:** pm. The amount was deducted but order was not placed. I talked with customer care executive. He said that I will get the refund within *-* days. But It has been * weeks. Money is n...

Jun 13, 2019 by R Mitra

Swiggy - BAD FOOD PROVIDED NEITHER REPLACED NOR MONEY REFUNDED ^Open

EACH TIME SWIGGY SENT BAD FOOD THEY NEITHER REPLACED MY FOOD NOR REFUNDED MY MONEY. THEY ONLY PROVIDE US COUPONS THAT CAN BE USED IN FUTURE. IN THAT CASE WE LOSE CASH OR MONEY ONLINE AND SWIGGY EARNS FURTHER MONEY BECAUSE TO RETRIEVE THE COUPON...

Jun 13, 2019 by Aiswani Chakraborty

Swiggy - Order not placed but money deducted and not refunded ^Open

I have ordered gulab jamun ice cream from nic ice cream shop Vashi on *rd June at around *.**/ ** pm. When I tried paying the amount I got no confirmation of placing order and item was reflecting in my cart only but the amount of Rs. *** was de...

Jun 13, 2019 by Deepa K

Swiggy - Order not received for anniversary of grandparents ^Open

I ordered a cake for my old grandparents and same day for my cousin because of the combined offer they were showing. One was delivered at Mumbai and other showed delivered but actually, it was not delivered. I followed up but no replacement. La...

Jun 12, 2019 by Isha Sneha

Swiggy - Order cancelled after 1 hour 15 mins. ^Open

I placed my order at *.**pm, June **th, ****. The restaurant prepared it and assigned the delivery boy - Shivam solanki. The delivery boy called me after ** minutes and told me he's coming in another * minutes. But after another ** minutes, I j...

Jun 12, 2019 by nitin puri

Swiggy - Refuse for refund ^Open

Ordered aalu paratha,bhaji and naan. But in my order bhaji is missing according I contacted swiggy so they refund me bhaji amount but I said no please re order bhaji but they said no Then what is use of that naan.i said I want naan refund ...

Jun 12, 2019 by Rohit khandare

Swiggy - Delivered stale food and no return to refund ^Open

The food delivered was so bad, stale and bad smelt. I was about to vomit. Order # *********** They are not ready to return or replace the food. No refund. No sense of responsibility at all....

Jun 11, 2019 by Syed Akheel Ahmed

Swiggy - Refund Issue ^Closed

* days ago, I ordered some ice cream sticks and cones from Swiggy, two of them were different from what I ordered. When I went to the help section in Swiggy, it asked if I wanted a refund and I said yes. It said the refund will reflect in my ba...

Jun 11, 2019 by Karthik Reddy Kandala

Swiggy - Worst customer service and nit taking appropriate action ^Open

Recieved bad food that cist me *** asked for refund just got *** back. Slow replies and no satisfactory action...

Jun 11, 2019 by Tanu Nagar

Swiggy - The food deilverd was stale ^Closed

The food that I received was stale and the company asked me to have it. They were not ready to give any refund or replacement and when I said I will fall ill eating the stale food, they were okay with it....

Jun 11, 2019 by Gurjyot Singh

Swiggy - Food spillage issue ^Open

I have ordered coldrink and pasta. Coldrink was spilled and entered in pasta. Whole food was a shit. Delivery executive told me that i should complain about this and i will get compensation. But when i contacted consumer executive, he tol...

Jun 10, 2019 by Rahul Krishna

Swiggy - Money deducted yet saying failed transaction ^Open

Hi, we made an order through swiggy on **th may ****. I paid through gpay, the money was deducted, after a while it said payment failed and asked to pay via cash, which I did. When contacted swiggy, there answer was always, it will be automatic...

Jun 10, 2019 by Bharathi

Swiggy - Delivered non veg food to vegetarian ^Open

Ordered veg fries from swiggy but got chicken. No satisfying help from swiggy. Very cheap attitude....

Jun 09, 2019 by AJAY KUMAR PRAJAPATI

Swiggy - Damaged and non consumable food delivered ^Open

I had packaging and spillage issue with the food delivered to me. Also, the bag in which food was packed was torn and damaged. After waiting for more than one hour twelve mins they delivered to me such kind of unsafe and unconsumable food with ...

Jun 08, 2019 by Kokila thorat

Swiggy - Damaged goods delivered ^Closed

I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...

Jun 08, 2019 by Kokila

Swiggy - Amount not refund ^Open

As I have got the wrong order so the representative told me that the money will be refunded within * -* working days but this incident is of ** may and today is * June still not refund I talked to them many times and different representative sa...

Jun 08, 2019 by Rohan

Swiggy - Refund for missing item ^Closed

I had placed an order from Sharif bhai's restaurant. starter's was missing. So I initiated a chat but due to internet connectivity issues I was unable to chat with the executive. so they placed a replacement of that order which said it will del...

Jun 07, 2019 by Shilpa

Swiggy - Money Got Deducted without getting order ID ^Closed

I tried to place order now money got deducted but from account but swiggy is saying due to technical issue they didn't got any request. now they asking me to ask bank for refund and bank is saying once swiggy says failed order then refund can b...

Jun 06, 2019 by Priyank

Swiggy - Order not placed but amount got deducted ^Closed

On *th June **** while placing an order, the bill amount got deducted from my account but the order did not reflect in the app and it directed me again to the payment gateway page. The transaction history is also unavailable in the Swiggy app....

Jun 06, 2019 by Ketan Keni

Swiggy - Swiggy order not delivered ^Open

I had ordered food for two persons from restaurant Sanjha jhula. I received a message from Swiggy saying that it has been delivered. But I did not get my order. When contacted, swiggy is saying that it has been delivered. ...

Jun 06, 2019 by Sneha Symon

Swiggy - Payment issue with swiggy ^Open

I have placed an order ***********. For this I applied coupen SWIGGYIT**. After this I got discount of RS. ***. So I need to make a final payment after discount is RS. ***. I opted through card payment and rec'd OTP also. Then suddenly ur pag...

Jun 05, 2019 by Gaurav kumar

Swiggy - Swiggy cancelled my order without my consent ^Open

I placed an order and the order got accepted. After one hour the delivery guy called and told the item is not available. I just wanted to know why the order been accepted in the first place if it was not available. I chatted with the customer...

Jun 05, 2019 by Bhanukrushana Rout

Swiggy - Package not delivered to me and status on the swiggy app is delivered _ simply cheating ^Closed

I have ordered food from swiggy. Order number is ***********. The delivery boy did not deliver the order to me but status is mentioned as delivered. Even the customer care respond was too slow that we can not make the new order. Now they are as...

Jun 04, 2019 by Rahul

Swiggy - Swiggy food without Invoice ^Closed

Dear Sir, This is to inform you that i ordered food from Ponnusamy Hotel very recently with my order number *********** and amount *** Rs. I had food in this hotel many times in Chennai itself. The food rate is slightly high if you compa...

Jun 04, 2019 by puspalata

Swiggy - Ordered veg food but non veg delivered ^Open

I ordered veg food from hotel Malabar (address: Opposite N.S.G. Crown Building, Paunjae Mata Temple, N.S.G. Chowk, Narhe-Wadgaon Road, Narhe, Pune) but I received pieces of chicken mixed in the food as I am a vegetarian. It was a disgusting exa...

Jun 04, 2019 by Rohit shete

Swiggy - Bad quality of food delivered by swiggy ^Closed

The food delivered by Swiggy from Best * Bake Vaishali was of very bad quality and was stinking. When the matter was raised to Customer Care they were having an indifferent approach and offered a paltry refund of Rs. **. Please beware next time...

Jun 03, 2019 by Rajesh Bagaria

Swiggy - Cancelled my order after waiting for food 2 and half hour ^Closed

I had placed an order at **:** and at *:** they are calling and saying restaurant is closed and we are cancelling the order. what bullshit and waste of time and money, i was waiting for my lunch not my money back...

Jun 03, 2019 by shitanshu

Swiggy - Dwight drivers ^Closed

This is a general issue which I have noticed several times.Many Swiggy drivers which I have noticed are in a hurry to deliver the food,but they least care about safety while driving.They just drive rash,do not follow traffic rules and if anythi...

Jun 03, 2019 by Navaneeth Udupa

Swiggy - Non veg delivered instead of veg ^Open

Swiggy delivered non-veg biryani full of chicken pieces instead of veg and that too very late. We are Jains. After opening and putting in utensils I realized it. Had to throw all the utensils and had to go out for dinner. I had to throw the en...

Jun 02, 2019 by Piyush Jain

Swiggy - Item missing from order ^Closed

Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...

Jun 02, 2019 by Anuradha

Swiggy - Food quality was so pathetic from swiggy ^Open

The food quality was so pathetic. I was so embarrassed that I paid Rs *** for that poor and cold food. Strawberry shake was pure water mixed with pink colour and sandwich was not cut in pieces, edges were rough it was stuffed only in the middle...

Jun 02, 2019 by Amit Kumar Vajpayee

Swiggy - Swiggy delivery delay ^Open

I have ordered biryani from Maharashtra lunch home with ** mins expectation at *:** pm but the time now is *:** and still, the order is being prepared and ** more minutes in addition. ...

Jun 02, 2019 by Umamaheswari N

Swiggy - Delivered Stale food and not providing any refund ^Closed

I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...

Jun 02, 2019 by Rohit Kumar

I ordered chicken Biryani (Order no # ***********). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abou...

Jun 02, 2019 by A Muneswararao

Swiggy - Charging cancellation charge for swiggy's fault ^Closed

I have ordered through swiggy when I was in Kochi for a couple of times in which I wasn't set my location. It took the correct location but now it's set to somewhere in Pondicherry by swiggy. After ordering they are asking me to cancel the orde...

Jun 01, 2019 by CHITTA NAGA SAI MARUTHI CHARAN

Swiggy - Super delay of 50 minutes ^Open

Super delay of nearly ** minutes Ordered at CharcoalEats for kids ordered at *:**. The parcel picked at *:**. Delivery time was *:** but delivered at *:**. No help on cancellation and from CC but long hold. Food was completly cold and dry. Ki...

Jun 01, 2019 by Mehul C Boradia

Swiggy - Snatching my mobile ^Open

I ordered from subway order no *********** .. firstly my order was incorrectly marked delivered before ** min of its actual delivery .. and when the executive came .. he first gave me the order and then tried to snatch my phone .. luckily I was...

May 31, 2019 by Arnav gautam

Swiggy - Order was not placed amount deducted still not refunded back ^Open

It was around *-**PM, as i was hungry i ordered food on Swiggy. Later, at around ** PM, i checked the status, but it is still showing as being prepared. i got suspicious and contacted customer support. He responded me saying, it will be deliver...

May 31, 2019 by Buggappa

I have been touch since **th May regarding refund for order not created and amount deducted . I was lied and told by swiggy online representative that it will be refunded to bank account in * working days . It has been * days now and today I ag...

May 31, 2019 by Dev upadhyay

Swiggy - Worst quality food ^Open

ORDER #*********** I placed an order from swiggy on **th May ****from waltair kitchen. Food quality is too worst. Bad smell from chicken pieces. Moreover no seal on pack. I explained everything to customer care agents but I didn't get any hel...

May 31, 2019 by Saikumar

Swiggy - CHEAT/THREATS by SWIGGY ^Open

*. Ordered Veg Food from Fresh-Menu Restaurant through SWIGGY on **th May **** at *.**PM. *. SWIGGY EXECUTIVE delivered NON-VEG FOOD at **.**PM. *. Called the CC, Jeevan from Swiggy(Mysore) provided me * options. *.* Accept/Eat Non-Veg Orde...

May 30, 2019 by Vinay S

Swiggy - Issues with orders multiple times ^Open

I ordered pizza with a special instruction to not add mushroom. It was not followed and I had placed a replacement order. To my surprise, even the replacement order had mushrooms in it. I had already paid for the order and now I'm not receiving...

May 30, 2019 by Ankit

Swiggy - Package not delivered and charged 200 cancellation fee ^Open

I had ordered food for my parents and had specifically mentioned the delivery address. To my surprise, I got a call from Swiggy team stating address incorrect and by their own choice, they registered my current location as my delivery location....

May 30, 2019 by Shitij Paul

Swiggy - Sweets are fully melted and i told to delivery partner but delivery boy told me to complaint on swig ^Closed

I ordered something from swiggy a month ago for which I paid twice. first time I tried paying using my debit card which showed error after submitting the OTP, so I paid using lazypay. later I got a message from my bank that money has been deduc...

May 30, 2019 by sushmitha kokkula

Swiggy - Refund not done ^Closed

I have ordered cake on my son's birthday(**-May-**) to cakezone through Swiggy. It was melted and damaged , so i have re ordered one more cake , again second time also damaged and birthday caps were also missing. Now they are not ready to refun...

May 30, 2019 by Meena

Swiggy - Delivery executive misbehaving ^Open

I am a daily customer of SWIGGY. Important word is daily. Today my delivery boy was Somayya. This guy rang the bell at least * times within * minutes. When I reached the door and asked what was the issue he started shouting and arguing. When I ...

May 30, 2019 by Tamal Chatterjee

sweets are fully melted and i told to delivery partner but delivery boy told me to complaint on swiggy chat. i m fully eligible for replace refund. but they dont give me any refund replace aginst my order id #***********...

May 29, 2019 by mohit

It has been more than ** days. And Swiggy hasn't refunded my money back by cancelling my order by themselves. It is highly irresponsible. I have talked with * of their executives now. If they can't fulfil the Order than just refund the money at...

May 29, 2019 by Rajen Ruparelia

Swiggy - Security & user data maintenance ^Open

Swiggy had failed to resolve the user queries in the time limit. I had reported that someone is using my email id in ordering the food. I had called and emailed the details of those order ( * orders), the support team is just saying we are look...

May 28, 2019 by Venkatesh Madhamanchi

On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...

May 27, 2019 by Rakesh Shinde

Swiggy - Missing item from dish ordered ^Closed

Ordered mutton rassa fry. Delivered was only rassa (gravy) without mutton pieces. What's shown on swiggy app is different from what delivered. It's cheating. My question if you order chicken masala. Don't expect chicken pieces in it? Or swiggy ...

May 27, 2019 by Sachin

Swiggy - Order not placed ^Open

Today at *:** pm I made a transaction of Rs *** through my UPI. But they didn't place my order. Please help....

May 26, 2019 by Rahul yadav

I have placed an order which was promised to deliver within ** min. More than one-hour delivery guy deliberately disconnecting the call. Customer care agent not even replying....

May 26, 2019 by Puja dutta

Swiggy - Damaged goods delivered ^Open

On the **st of May, I had hosted my birthday party for which I ordered ** large pizza's from the swiggy mobile application. The order number was *********** and the total amount I paid was Rupees ****/- When I opened my pizza boxes to offer to...

May 26, 2019 by Palaash Tarapore

Swiggy - Online door ordering ^Open

At **/**/****, I made a transaction of ** Rs. They deducted immediately from my bank account for the *-month swiggy super subscription. But swiggy super is not unlocked for me. Not yet. It's been * days after I made a payment. Even they are not...

May 26, 2019 by Akhil

Swiggy - Cancellation fee filed ^Closed

I'd ordered from a known nearby restaurant at Calicut. Due to certain unavoidable conditions, I had to cancel the order. Swiggy has charged me Rs ***. I'd called my order at swiggy and also called up the restaurant directly regarding cancellati...

May 24, 2019 by Krittika Hebil

Swiggy - I had received just inedible quantity of food with human hair floating in it ^Open

This food delivery company cheating with me. That company is not able to deliver at my proper address so this night I can't take my dinner please help me Voxya. They also deducted my payment and cancelled my order. Please give me justice....

May 23, 2019 by Jitendra Kumar Parida

Swiggy - Refund not provided ^Open

There was packaging default in two of my order of amount Rs ** and Rs **. I complain about it on Swiggy and they got ready to refund the amount by saying that it will be provided to you within * working days. But it has been over * month and st...

May 23, 2019 by Vaibhav Mishra

Swiggy - Refund not yet processed after 12 days ^Closed

It has been ** days no response from Swiggy side. If I ask about a refund they close the conversation in chat and I can't contact the call centre....

May 23, 2019 by JOGESVAR JAYANTH M R

Swiggy - Amount deducted from my account ^Open

Amount deducted from my account. Also, I paid cash to the delivery boy because swiggy customer care guy committed it will credit back to my account. Still no refund of the amount. It's ** days over....

May 22, 2019 by Rajendra Nayak

Swiggy - Under cooked food delivered ^Open

Today I have placed an order on Swiggy. I have ordered * plates of veg fried rice from Magnum restaurant. The food was undercooked and tasteless. It's absolute wastage of my money. ...

May 21, 2019 by Priyanka Bhattacharjee

I had placed an order for butter chicken costing Rs. *** and above that **% discount was given. But when I opened the foil I was in miserable shock to see it's a packet of oil with few shredded pieces of chicken and human hair floating all over...

May 21, 2019 by Madhuchhanda

Swiggy - Got non vegetarian food against veg order to a person vegetarian since birth ^Open

I had placed an order for “Mixed Veg in Hot Garlic Sauce Combo x *” from restaurant China Gatherings DLF Phase * Ggn vide order No. #*********** via swiggy App on */*/**** at *.** pm. I ordered this meal for my regular lunch from swiggy and...

May 21, 2019 by AJAY SHARMA

Swiggy - Refund not yet processed ^Closed

Customer support is very rude in swiggy. Agents are not at all caring about the customer. I have ordered from swiggy and the ordered got cancelled from the delivery boy. No one called us about it but swiggy is claiming that they tried to call w...

May 19, 2019 by Mahesh Muniganti

Swiggy - Item missing spillage issue on swiggy ^Closed

This is unfortunate but this is the third time I am using a different platform to complain against swiggy. My order number **********. *- First of all I have found one missing item from my order i.e one maharaja vada pao out of two that ruined...

May 18, 2019 by Rajat

Swiggy - Missed my items in my order gave a coupon which is in return my money ^Open

Order food of quantity * in swiggy pop out, received only *. I did a chat they said we apologise and give you a coupon of *** once accepted it tells can't apply for pop out. *) They wasted my time. *) Didn't return my original amount and in r...

May 18, 2019 by John chandra Teja

Swiggy - Regular payment fails ^Closed

This is the second time in two days that payment for my swiggy order was deducted from my account and the order was not placed. This is not the first time this has happened. It's been happening for a long time and the customer service chat alwa...

May 16, 2019 by Maitreyee Bhave

Swiggy - Asked for the cancellation charge ^Closed

Swiggy showed food delivery time as ** min and cancelled my order within ** mins. Due to my meeting at the same time, I could not take the first call. When I tried to call back meantime they have cancelled my order. In term and condition, its o...

May 16, 2019 by Juhi

I ordered pastry from swiggy on dated * May but my order not delivered. For that, I had complained but did not get my refund. ...

May 16, 2019 by Avinash kumar

Swiggy - Misusing my number ^Closed

Swiggy is not allowing me to log in with my number and they are forcing me to use someone else's number. They are not willing to send me an OTP either. They have called me on my number too by which they have verified that the number belongs to ...

May 16, 2019 by Margaret

Swiggy - Charged extra money ^Closed

This mail is regarding the complaint of this order. Today **th May ****, I had ordered the thali from express veg. I had applied for the thali which is of Rs. *** and ** Rs. delivery charges and I had applied a discount coupon code for the same...

May 15, 2019 by Sandeep Sharma

Swiggy - I was charged for the order that was failed ^Open

I have recently ordered from dominos using swiggy app on *th may,****. After * hour, the order was still "in conformation from restaurant". I contacted swiggy healpline, they told me that my order was failed. They money will refunded within *-*...

May 15, 2019 by Ankush Sharma

Swiggy - Refund not credited ^Open

It's been more than ** days since my payment for two orders got failed. This worst app is not taking any actions regarding my issue. Please help....

May 15, 2019 by Shruti Mishra

Swiggy - Money deducted from account but not refunded back ^Closed

Money deducted from the account but not refunded back. Please do the needful....

May 14, 2019 by Tejaswini

Swiggy - Someone else is using my email Id without verification ^Closed

I am receiving emails from Swiggy for someone else's orders. The email id should be verified prior to sending emails but that didn't happen....

May 14, 2019 by Rajesh Jaiswal

Swiggy - Food item not delivered ^Closed

Order #***********. I have placed this order in swiggy on **th May **** at around **:** pm. As the order was not delivered for a long time, I called the swiggy customer care around **:** pm on the same day. The executive told he had contacted ...

May 14, 2019 by Manoj

I ordered a meal cost Rs ** on swiggy Saturday, May **th *:** pm from wah ji wah restaurant. The delivery time promised was **-** minutes. Order no. *********** but I called about ** pm when I did not receive the order it was told that there is...

May 13, 2019 by Niraj sharma

Swiggy - Food delivered very late ^Closed

My food is delivered to me after * hrs. Though the restaurant is just *-* km from my location and there was no issue of any traffic....

May 13, 2019 by Gaurav kumar jha

Swiggy - Ordered cancelled with consent and was charged ^Closed

My email to Swiggy on **/**/**** ******* Team, It's very disappointing to write this email. I ordered a cake from Birdys Parel, Mumbai for my cousin as it's her birthday today. Without my consent, the ordered was cancelled and I was charged...

May 12, 2019 by Siddhant Saawant

Swiggy - Amount not refunded ^Closed

My * of the orders got cancelled for different reasons from April **th to till date. For none of it, I have received the refund. But got the SMS saying the amount is refunded but I can't see it hitting my account or Amazon pay. I am trying to c...

May 12, 2019 by Shidtharth Karunamoorthy

I have ordered food from Swiggy that has never been delivered. I called customer care multiple times and they did not provide any solution or my money returned. They asked me to call the restaurant directly because they can’t track the order ...

May 12, 2019 by Mohit Sagwan

Swiggy - Very irresponsible customer care ^Closed

I had an issue regarding spilled and leakage food. Customer care executive did not give a resolution about late delivery. So how irresponsible people sitting there you can assume. Swiggy order no. #***********...

May 11, 2019 by Anshul Agrawal

Food was ordered at *.** pm. I received a call from the delivery guy Gaurav Gupta saying he will not be able to deliver the food. On asking why he said the system is down and the restaurant owner is not giving the food which is to be delivered....

May 11, 2019 by Sukhendu Reddy

We have ordered (Order No: ***********) food from Parivaar Veg restaurant through Swigyy app. When I was ordering clearly provide instructions as below. *. Quality should be good *. Don't send stale food. But the restaurant people delivered ...

May 11, 2019 by A Muneswararao

Dinner not received. After * hr they refused to deliver orders. I am very disappointed. Don't go with swiggy....

May 11, 2019 by Rajeshkannan sunderarajan

Swiggy - Bad food delivered ^Open

The food was not hot and messed up when it came. Please do the needful....

May 11, 2019 by Balasubramanian

Swiggy - Food quality really bad ^Open

I have ordered a cake from swiggy as it was my boss *st work anniversary. The entire cake was rotten stinking the entire occasion got ruined. Later called up CC to complain they were least bothered saying they will update the Baker about the is...

May 11, 2019 by Akhil Ajith

Swiggy - Account data not deleted ^Closed

I have asked Swiggy to delete my account as same cannot be done by the user and has to be done by Swiggy support team. Also despite multiple reminders to Swiggy, they have not deleted my account....

May 10, 2019 by Ajay Kumar Yadav

Swiggy - Misbehaviour by the company ^Closed

Wrong delivery, wrong replacement and misbehaviour by customer care executive. Please help....

May 09, 2019 by ELHAM ANWAR

Swiggy - Rotten food delivered ^Closed

For the last few months, this is happening that whenever I order form swiggy the food is delivered rotten or too salty that if consumed food poising is confirmed. So I complain to swiggy customer care whenever I complain they say to take ** Rs ...

May 09, 2019 by Brajesh Goon

Swiggy - Daily ad message ^Closed

Its been one year I am getting disturbed of those swiggy messages to join their business venture and all. They are sending those messages like shooting an enemy. I have contacted one if their executive and they are not able to to help me out. N...

May 09, 2019 by Shaji

I placed an order in swiggy on ** April *:** pm but my order not placed and money deducted. Then I chat with swiggy customer executive and they told me my money will return in *-* days. But now it's ** days passed and at a time executive say gi...

May 08, 2019 by Swapnendra singh

Swiggy - Refund not done for order which were cancelled ^Open

I ordered the biriyani. After ** minutes they said it's not available. I am so hungry. Please help....

May 08, 2019 by Vetri

Swiggy - Does not refund for missing items ^Closed

Swiggy does not refund when an item ordered is missed. Regardless of the item or time either they will say they would deliver once again which is waste. They will never care and will not refund....

May 07, 2019 by Mani

Swiggy - Lied about replacement ^Closed

Swiggy said they give me a replacement for my order and after some time I get back to them and ask for my replacement which they offer me ** mins back. After contacting them they said they are not going to give me my replacement and also said: ...

May 06, 2019 by Sanka Prasanth Kumar

Swiggy - Package got spillage ^Open

Ordered a birthday cake from Swiggy being a super member. But received spillage package and icing on the cake was spoiled completely....

May 05, 2019 by Rajesh Mehrotra

Swiggy - Late and cold food delivered ^Open

I have ordered food through Swiggy app which I paid the full amount through my paytm wallet. The order should be delivered in ** minutes but after ** minutes when I called the assigned executive he told me that another executive took my order p...

May 05, 2019 by Gurmeet Singh

Swiggy - Delivery boy misbehaved ^Closed

I placed an order at *:** pm and it was *:** pm but I didn't receive my said order. So I called the delivery boy to know where my order was and he abused me for nothing. When he arrived at my doorstep and I asked him to call his superiors he tr...

May 05, 2019 by Pratik Bissa

I had ordered food from swiggy on **th April ****. The order got cancelled by swiggy and received a message saying refund will be done in *-* days. But after * weeks still no refund from the swiggy side. After many follow up with the swiggy cus...

May 05, 2019 by Ranganath Pednekar

Swiggy - Food delivered had missing items ^Closed

I ordered a veg greek salad from swiggy and it had missing items. When I asked for replacement they denied the same. After escalating it they are saying to get back to me on call and I never received a call. Now on escalating it again after * d...

May 05, 2019 by Aman Gupta

Swiggy - Bad food received ^Open

I ordered food from Swiggy. Chicken biryani served was burnt badly. Please do the needful....

May 05, 2019 by Naga malleswara rao bsr

Swiggy - Received wrong order ^Open

Ordered for boneless biryani, but I received biryani with bones. Please do the needful....

May 03, 2019 by Naveen Guntaka

I ordered * idli sambhar and * cold coffee from Sagar Gaire Bhopal at * pm on *.**.****. But the package was not delivered. I waited for about * hours. This behaviour is not justified. I need a refund as soon as possible. ...

May 02, 2019 by Adarsh Navlakha

Swiggy - Cancellation fee wrongly charged ^Closed

I ordered Item A + B on swiggy and prepaid for the order. The delivery boy called me to inform that half of my order (Item A) is not available. He offered me to replace missing items of order with Item B only. If I would have wanted Item B, I w...

May 01, 2019 by Sweta

Swiggy - Refund is not given to my account ^Closed

I have cancelled my order. They told to give my money back in my account in *-* working days. Those days are over but the money is still not received. Please do the needful....

Apr 30, 2019 by Ashutosh tiwari

Swiggy - Refund not done ^Open

I ordered food using UPI by Swiggy and it didn't come and refund didn't come. Please do the needful. ...

Apr 30, 2019 by Kunaal Hemnani

Swiggy - Delay in refund ^Closed

My Order was cancelled by Swiggy on **th April. No reason for cancellation given by Swiggy team. Amount got debited. I got a message that within *-* days refund will be processed. Until now I have not received the refund. I am still chasing the...

Apr 30, 2019 by Ravi kumar jangam

Swiggy - Non delivery of order ^Open

I have ordered food today (**-Apr-****) at *.** pm. Order No-***********, but order yet not received till *:** pm. After calling multiple times customer care team not even given proper information. Swiggy assigned almost * delivery boys to but ...

Apr 29, 2019 by Gajapati Rao

Swiggy - Account got suspended ^Closed

My swiggy account has been suspended unnecessarily I can’t place my orders. Please help. ...

Apr 29, 2019 by Divij saluja

Swiggy - Food not good ^Open

The food was really not good. I just took one spoon of it and kept it as it is. I asked Swiggy to refund but they are not accepting my complaint. Please help....

Apr 28, 2019 by Akbar ali agwan

Swiggy - Cheating done with me ^Closed

Order number ***********. We ordered veg thali but totally I received differently. They cheating in photo veg biriyani and sites and sweets but I received only sambhar rice and french fries. Who give sambhar rice french fries? Also, where are s...

Apr 27, 2019 by Lourdu Vinoth

Swiggy - Items not matched ^Open

I ordered food from the restaurant name Subbayya gari hotel at Hyderabad but when I got the ordered beverage was missing. I made a complaint about that till now no one responding and they closed the issue in the app. I am totally dissatisfied w...

Apr 26, 2019 by Makkena Venkateswara Rao

Swiggy - Food delivered very late along with uneatable condition ^Open

I have ordered a "buy one get one" order of over ***+ tax rupees. They provided only one and saying it was a free order to buy one get one. They said that they gave a **/- to **/-discount coupon for next order and order again with the same amou...

Apr 25, 2019 by Nitin Kumar Bisht

Swiggy - Bad quality food received ^Closed

I have ordered kulfi from Bombay kulfi. The kulfi tastes like neem. I complained to swiggy but not getting the proper response. ...

Apr 25, 2019 by Pramod

Swiggy - Inconvenience in placing order ^Open

Using Swiggy, I ordered food which was later informed about the cancellation on Swiggy end itself as the restaurant was not able to place this order. On asking I was informed about the SOP of *-* business days of getting the refund. However i...

Apr 25, 2019 by Kunal Bhandari

Swiggy - Security concern from restaurant owner ^Open

On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of t...

Apr 24, 2019 by Sandeep Nair

Swiggy - Bad food quality of restaurant ^Open

Worst food quality and no refund is given after request. Poor solution by customer care executive. Please do the needful....

Apr 24, 2019 by SMITA MAHENDRA BAVALEKAR

I ordered food on swiggy from restaurant Krishna veg, Pradhikaran, Pune. I ordered it at *:** pm and estimated waiting time was of ** mins but I received the package by **:** pm. To add to this problem the food I received was cold due to which ...

Apr 24, 2019 by Sahil agarwal

Swiggy - Didn't refund amount for bad quality food ^Open

I complain about bad quality food too much time. This is too many times they didn't give me compensation or refund for any kind of bad quality food. So I request you grant me the amount for my all bad quality food. After having food just we wer...

Apr 23, 2019 by Nahida

This is not the first time this happened with Swiggy but the third time. The delivery executives claim the order is delivered but it is not. To top of that they are rude. I do not need that as a customer. The service agents do not seem to respo...

Apr 22, 2019 by Soumya Goda

Swiggy - Delivered stale food ^Open

I have been sent stale food from Juno's Pizza in Thane through swiggy. I had ordered a Mexican pizza during their happy hours. I was feeling very hungry and fatigued. When I received the pizza I smelled it and it was very bad, and it tasted sou...

Apr 22, 2019 by Viraj Pawar

Swiggy - Items spilled and package broken ^Open

Items were spilled and the package was broken. Swiggy closed the conversation without any solution. I want to file a strong complaint against swiggy and strong action needed to be taken....

Apr 22, 2019 by Rajesh Mehrotra

Swiggy - Worst quality food received ^Open

The swiggy charged ** Rs for packaging but when I received the order then it was in bad condition. The veg was mixed with dal and roti was burned and uncooked and it was not with butter. Everything in this order was in bad condition and when I ...

Apr 21, 2019 by Shubham Panwar

Swiggy - Very bad quality food delivered ^Open

Yesterday after ** in the night I ordered a platter from some hog dogs store listed in swiggy. The sauces, fries and garlic roll are like very cold and very hard to eat. They got very stiff and a layer like formation on the sausages and they ev...

Apr 21, 2019 by PILLI PRANEETH

Swiggy - Didn't refund the money for service unused ^Open

Didn't refund the money for service unused and not helping to update number. No information has been given before changing the number....

Apr 21, 2019 by Bhakkia Lakshmi

Swiggy - Denied for the full refund ^Open

I ordered from Swiggy prepaid order no. *********** Crispy Veg Supreme Combo X * in no of Rs. ***. (Reg. Fries & a Large Pepsi Can Crispy Veg Supreme Combo) Ordered delivered * no. or Pepsi can only worth Rs.*** only. Rs. *** order loss and ti...

Apr 20, 2019 by Rajbir

Swiggy - Uncooked food received ^Open

The order received was completely uncooked. The agent from swiggy said since we have already multiple times compensated you so this time we cannot give and also it's not swiggy responsibility. The issue is a customer cannot take guarantee of fo...

Apr 20, 2019 by Surbhi

I ordered food through swiggy from Malabar house Chennai through their invoice number ***** on **/*/****. Swiggy number was ***********. The food was found to be stale. The chicken was smelling bad and was not fit for human consumption. When we...

Apr 20, 2019 by Prasi dev

Swiggy - Different package delivered ^Open

Yesterday on **/**/**** I ordered fish fingers from "Arabian Grillz" restaurant from swiggy. Instead of fish fingers, they dogged me by sending something different stuff which is maida filled finger rolls instead of fish. I need to take action ...

Apr 20, 2019 by Sadiya sha

Swiggy - Order got cancelled ^Closed

Swiggy order no. ***********. The first swiggy confirmed my order then it also showing an order picked up after ** minutes. I received a call from swiggy that order got cancelled what kind of unprofessional behaviour is that and this is not the...

Apr 20, 2019 by Rajat agrawal

Swiggy - Item missing and delivered wrong item ^Open

I had ordered a pizza and Pepsi on swiggy. I have not received Pepsi. The pizza delivered was not the one which I ordered. I asked for help and those people don't even care about it. They are telling that they are sorry and they can't refund my...

Apr 20, 2019 by Manoj gowda

Swiggy - No complete refund of money ^Open

I have given the order in swiggy and paid Rs. ***. I got a call from them after *:** hour from the delivery for address confirmation who don't know how to speak in Hindi or English. After that got another call from a swiggy representative who i...

Apr 20, 2019 by Sivaramakrishna

I have ordered food online with swiggy. I made the payment through online transaction. The restaurant failed to deliver it & they cancelled the order. I requested to refund the money they said the money will automatically credit to the account ...

Apr 19, 2019 by Jayanth

Swiggy - Wrong food received ^Closed

This is not about the money I am complaining about. I am a vegetarian. I received something in chicken instead of what I ordered. If there is a food mismatch then that is fine. A common human error. But the change of food from veg to non-veg is...

Apr 19, 2019 by Divya

Swiggy - Bad quality food received ^Closed

I ordered food from swiggy. But the food delivered was of very bad quality. I complained to the swiggy executive. But they didn't solve my problem....

Apr 19, 2019 by ASIT KUMAR RAJ

Swiggy - Food order not delivered to me ^Open

I ordered some food via swiggy of cost ***. They did not deliver it to my address and after * hour it showed delivered on swiggy website. I tried to contact swiggy every time they told me that food had been delivered. They did not resolve my ...

Apr 18, 2019 by Harmesh prakash

Swiggy - Refund not credited ^Open

I ordered food from Swiggy and made the payment in advance. After, waiting for the food for about * hour the status showed as delivered. I frantically rang the customer support and they issued me a refund. They are constantly claiming that the ...

Apr 18, 2019 by Suman Patra

Swiggy - Got bad quality food ^Closed

I ordered desi ghee from swiggy. There is total dalda in it and when I opted for replacement. Then again they gave me the same product means I paid Rs. *** for desi ghee but swiggy gave me dalda....

Apr 18, 2019 by John

I had placed an order with Swiggy on *th April of *** Rs and I cancelled the transaction. It has been more than ** days now and I have not received the refund. When I contacted the ICICI bank, they said get an email confirmation from Swiggy tha...

Apr 18, 2019 by Rajesh Lakumarapu

Swiggy - Delivered different food ^Open

Yesterday I ordered veg Hyderabadi biryani from JBB fast food corner from Swiggy. But they delivered me non-veg biryani. I am pure vegetarian belongs to the brahmin family. The company is not accepting my complaint even not giving reply to my m...

Apr 18, 2019 by Nidhi Shukla

I ordered food online via swiggy at *:** am on April **, ****. They sent me a message confirming the order and gave an estimated time of delivery of about ** minutes. I waited till *:** am but on the Swiggy’s app it was still showing that foo...

Apr 18, 2019 by Raghavendra Tripathi

Swiggy accepted * orders * got delivered but the other order was marked delivered at **:** pm IST but I never received it. When I called them the representative informed that due to a technical problem the orders got marked delivered and said w...

Apr 18, 2019 by Soudipto Bose

Swiggy - Worst service given ^Closed

Worst service of swiggy. I ordered food at *:** pm and a rider from swiggy call me at **:** pm. He said that he got my order before * minutes when he calls me....

Apr 18, 2019 by Himanshu

I ordered two plates pav bhaji from shiv Sagar Viman Nagar, Pune at *.** pm (prepaid Order) at *.** pm. I called the delivery executive assigned to please try and expedite the delivery as I have children and they are quite hungry. He agreed to...

Apr 17, 2019 by Nikki Pandey Awasthi

I placed an order with Swiggy in Hyderabad around *:** pm, Order #***********. The restaurant accepted the order but about ** mins later, I received a call from one of Swiggy's delivery executives saying that the concerned restaurant is over-fl...

Apr 17, 2019 by Tanya

Swiggy - Order accepted but not delivered ^Closed

I have ordered some food items for my guest on swiggy. The order had been accepted by swiggy but after ** mins from placing the order, swiggy refused to deliver. For me, it is such an embarrassing situation. Guest awaited at home for dinner and...

Apr 17, 2019 by Rajesh Mehrotra

Swiggy - Incomplete order delivered against full payment ^Open

Its been more than one and a half hours since we have ordered our food. The delivery time was expected to be within ** mins. Everybody was tired and slept without eating food this shows how bad the service is of swiggy. They were not replying t...

Apr 17, 2019 by Vidhi gupta

Swiggy - Spilled food delivered ^Open

Food in the package was spilled out and no actions were taken by concerned. Please do the needful....

Apr 17, 2019 by Prajwal M

Swiggy - Sending the food in banned plastic ^Closed

The food was sent in banned plastics in spite of the restaurant charging ** rupees as packing. The sweet sent was different from what was mentioned in the swiggy website. This is a serious crime by swiggy ...

Apr 17, 2019 by Josley jafran vas

Swiggy - Cancelled my food order ^Open

I ordered food from restaurant Kings of wings via the swiggy app on **th of April **** at **:** pm. After half an hour when there was a delivery executive was assigned to my order I then asked for help from swiggy chat. During the process, they...

Apr 17, 2019 by Aniket Singh

Swiggy - Worst quality of food ^Open

The food that was delivered to me was the worst quality of it, the entire food is lying on my dustbin because the food wasn't suitable for cattle as well. The gravy was stinking, the Parotha were half cooked. In fact, it was not even ** per cen...

Apr 16, 2019 by Deepak Kumar SIngh

Swiggy - Fraud on coupons ^Closed

I have ordered food from Swiggy application on the ordered value Rs ***/-. The application claimed **% off on all orders. That's why I ordered the food and got off of Rs. ***/- which is roughly **% of the order value. I and swiggy had a chat o...

Apr 16, 2019 by Kovvada krishna chaitanya

Swiggy - Charged twice for the order ^Closed

Order no - #**********. I ordered food from Kritunga restaurant and later cancelled because the **% zomato coupon has not been applied. Then reordered the food same time from the same restaurant with order no #********** within * minute but the...

Apr 16, 2019 by Pavan

Swiggy - Money deducted but order not placed ^Closed

I ordered food from Swiggy and completed my payment. Money got deducted from my account but the order was not placed. Please help me to get my refund....

Apr 15, 2019 by AISHWARYA SONTAKKE

Swiggy - Different item delivered ^Open

I have ordered a chocolate cake through swiggy but a different cake was delivered and there is no after support to get my refund back from Swiggy's side. ...

Apr 14, 2019 by Tarun

Swiggy - Harassment done with me ^Open

I order the food from Swiggy. I was harassed by a delivery boy whose name is Akarsh....

Apr 14, 2019 by Nahida

Swiggy - Bad quality food and bad customer service ^Open

I ordered biriyani and lime juice combo on **-**-**** on Swiggy in Kalamassery, Kerala, India. I paid Rs.*** via Paytm. The food had a bad smell. And the chicken and gravy were burnt. The rice was uncooked. Simply saying, never had to face food...

Apr 14, 2019 by Albert Augustine

Swiggy - Quantity given is not adequate ^Open

I had order chicken masala from a restaurant through swiggy. The quantity was not adequate. When I contacted the customer care for this issue they said the quantity depends on the restaurant and varies with different orders. So to prove if the...

Apr 14, 2019 by Josley jafran vas

Swiggy - Order cancelled without information ^Open

I have ordered on **th April and these people have cancelled my order after * hour without informing me. They actually have wasted my time in between an hour. Today I have spoken with them. They easily said that refund has been cancelled due to...

Apr 14, 2019 by Ameer Pahadasingh

I ordered butter soya chap gravy, butter paneer gravy, butter soya chaap masala worth Rs. *** from Sharma Paneer Tikka, Bathinda. An item(butter soya chaap masala) was missing worth Rs.***. I immediately reported the problem to the restaurant a...

Apr 13, 2019 by Gursimran Singh

Swiggy - Refund amount not credited to my account ^Open

On *th I order for an amount of Rs. ****/. The amount deducted but the payment not done. I called the customer care they assured of refund within *-* days. Till date, no refund done yesterday messaged two of their customer executive. Ms Charula...

Apr 13, 2019 by Uma Shanmugam

Swiggy - Bad quality of food delivered ^Open

The food delivered was undercooked and extremely cold. I tried contacting swiggy and their restaurant but there was no response from them. Also, I raised a complaint....

Apr 13, 2019 by Ayush Bansal

Swiggy - Food quality was worst ^Closed

I ordered one half plate matar panner and one veg biryani online from Swiggy's restaurant Partner Comfort Rasoi. There were errors with the following: -The Matar Panner was very less in the quantity that was just half of half. The food was hot,...

Apr 12, 2019 by Ayush Kumar

Swiggy - Different food is delivered ^Closed

I have ordered the food but they delivered some other food. Please help me...

Apr 12, 2019 by Janani

Swiggy - Food not delivered and order got cancelled ^Closed

I have ordered food from swiggy on **-**-****. After some time I reached the delivery guy and he informed that he called me several times but I didn't pick up my call. I haven't received any call at all. I have called him again and went to pick...

Apr 12, 2019 by Raghavender

Swiggy - Items missed from the order ^Closed

I have ordered food items but didn't get delivered. Please do the needful....

Apr 12, 2019 by Shantle sequeira

Swiggy - Wrongly charged by the company ^Closed

While placing my order I had applied a coupon code (SWIGGY*) which was applied successfully. The amount was reduced from *** to Rs. ***. However, after selecting the payment method and confirming the order the amount shown at the end page went ...

Apr 12, 2019 by Jinesh Jain

Swiggy - Company refused for refund ^Open

A chocolate shake was missing from the food I received and swiggy didn't give my refund for that and neither did they deliver the missing order. They just gave me a Rs ** coupon. ...

Apr 11, 2019 by Kanishk Rathi

Swiggy - Items were missing from the delivery ^Open

Some Items to be delivered were missing. Their customer support didn't give a satisfactory response. ...

Apr 11, 2019 by M. SAMEER

Swiggy - Refund not received after 15 days ^Open

I have ordered some food from swiggy on **th March, *.**. App says the order will be delivered within approx ** mins and then says the restaurant has accepted the order and preparing food. Then one delivery guy was assigned but he was too far f...

Apr 11, 2019 by Milind Bharambe

Swiggy - Dead cockroaches found in the food ^Open

My Swiggy Order no is ***********. I ordered Rajma Rice and Cold Coffee with IceCream. I found *-* cockroaches in Rajma Rice and I don't know how much I had swallowed. I was too scared to open the cold coffee. Want a refund for the whole order ...

Apr 11, 2019 by Nishchhal

Swiggy - Food was bad ^Closed

I received bad quality food from swiggy and when I ask for a refund they are not talking to me. They just closed the chat as I am no one. I tried to talk to the customer care executive twice but they were not helping me. ...

Apr 11, 2019 by Akash Sharma

Swiggy - Issues in refund ^Open

I ordered food from bake factory via swiggy and it was undercooked and when I asked for refund swiggy denied it saying their policy does not cover it....

Apr 10, 2019 by Sandeep Chitturi

Swiggy - No refund on food order ^Open

This is related to poor and bad service of Swiggy for the order no ***********. I had the following issue with the order. *. The order got delivered in almost *hrs after several follow-ups (Where is the timely delivery policy of swiggy?) *....

Apr 10, 2019 by Vikash

My food order was delivered on **th March and swiggy informed me they can't deliver food after * hour. They denied to refund and gave me false information that refund was done and check with the bank. It's been * weeks. ...

Apr 10, 2019 by Pratap shetty

Swiggy - Food delivered from different restaurant ^Open

Order id #***********. I have ordered food from Hyderabad chef via Swiggy. But they delivered from some other hotel. I asked the delivery guy but no proper response. I have a complaint at swiggy support. They gave me a compensation coupon. When...

Apr 09, 2019 by Manikandan

Swiggy - Non veg food delivered on veg order ^Open

I have ordered #*********** veg food chilli paneer and noodles from Swiggy on **/**/**. They delivered me non-veg chilli chicken and noodles (Lazeez Restaurant). As on the receipt the food items were mentioned in abbreviations so I was confused...

Apr 07, 2019 by Praveen

I want to file a complaint against Swiggy. Swiggy staff named Santhosh who not delivered my paid food and indecency activity, not the response to the customer. Food did not deliver and I lose my amount also. I am having the evidence. So please ...

Apr 06, 2019 by Chitra

Swiggy - Over-burnt food delivered ^Open

All the tandoori rotis are completely overburnt. The customer care executive had refused to take any action. I am being completely looted by the restaurant....

Apr 06, 2019 by RAVI KUMAR KARN

Swiggy - Amount debited twice ^Open

Hell Swiggy. I have paid twice to swiggy instead amount should be debited only once. They said that payment gateway will refund and I need to wait at least *-** days, which I have already done. I have attached the screenshot and here is the ord...

Apr 06, 2019 by Aaresh

Swiggy - Approval for refund ^Closed

I have placed an order on *-*-** for which order was not accepted and ultimately amount got debited. It is not been refunded. No further message has been received from swiggy as well. Please try to fix it so that I can make further orders....

Apr 06, 2019 by Varsha chouhan

Swiggy - Terrible food delivered ^Open

I had a bulk order for a party and it was completely ruined because of the terrible quality of the food that was delivered....

Apr 06, 2019 by Shivam

Swiggy - Rude behavior by the delivery boy ^Closed

I have ordered food from Wrap and Roll Mohali today. When executive came to me he started arguing about the address I have given in swiggy whereas I have given a proper address there. He was so aggressive and arguing for no reason. He was also ...

Apr 05, 2019 by Abhishek

I had ordered * chicken biryanis and * butter chicken through swiggy from Golden Orchid Bhubaneswar on **/**/** at **.** pm. The food was delivered at **.** pm. But while eating found that the food was stale and had to be thrown away. The food ...

Apr 05, 2019 by Himaghna Chakraborty

Swiggy - Food order accepted and then cancelled afterwards ^Open

Food ordered from swiggy. I have added a special instruction on cooking. No salad was given and this was third time happen while ordering from food. As per the conversation with the driver, he said my work was only to take food. He said you ask...

Apr 04, 2019 by Udhav Dubey

Swiggy - Poor service provided ^Closed

The delivery guy had delivered the food late and the food was spilt in the packing. This is the issue which has to do with the delivery guy and swiggy. Please ensure we escalate and reach about these issues of swiggy with as many customers of ...

Apr 03, 2019 by Josley jafran vas

I ordered food (Chicken lollypop Biriyani and chicken fried rice) on swiggy (restaurant - Biriyani Bowl) costs Rs. ***/- at around **:**. Customer care from Swiggy called me and told that order is not there at **:** and told me that the food it...

Apr 03, 2019 by Amar Bodasingi

I have ordered food on Mar **, **** from swiggy(Order ID: ***********) of Rs. ***. Unfortunately, the hotel which I have ordered didn't take the order and my transaction got failed and till now my money didn't get refunded. Similarly, on Mar **...

Apr 02, 2019 by Dineshkumar D M

We had given an order and made the payment through paytm but the payment showed declined and the amount got debited. So we selected the COD option and made the payment in cash. Then we came to know that even paytm balance was deducted and we ca...

Apr 02, 2019 by Harshit Desai

Swiggy - Non veg food delivered instead of veg ^Open

On *st of April ****, Pune I ordered Veg Schezwan noodles and Chicken Lolipop. Chicken Lolipop was good but instead of Veg Schezwan noodles, I received Chicken Schezwan Noodles. When I talked to their executive, they said they can't refund anyt...

Apr 02, 2019 by Amit Roy

Swiggy - Items not delivered ^Open

As per the attached screenshot, Swiggy took the money from me and did not deliver the item tangdi kabab. They admit that it was their mistake and kept on telling me that they would deliver my order. Nothing happened and now they just apologised...

Apr 01, 2019 by ANN KURIAN ABRAHAM

Swiggy - Extremely delayed delivery and poor service ^Closed

Swiggy order number ***********. Order delayed by over ** mins. No response from anyone. Forced to leave for work hungry. And got canned responses from customer service. Despite being delayed another order was prioritized over mine. ...

Apr 01, 2019 by Sreenadh Narayanan

Swiggy - Coupon not applied ^Open

I have successfully applied a coupon code name "PMNEWAPR" on one of my Swiggy order. But their customer care is refusing that no coupon code has been applied. Disgusting it is. Should I now require to take the screenshot of every coupon code ap...

Apr 01, 2019 by Rajat agrawal

Swiggy - Account suspended by the company ^Open

I ordered food from Swiggy under their ** minutes or free scheme. When my food was more than ** min late I asked for compensation. As a result they not only refused it but also suspended my account. I have the screenshots as proof that ** minut...

Apr 01, 2019 by Vikas Kundu

I tried placing an order with Swiggy on **th March amounting to Rs ***. The order did not get through but the amount was debited from my account. Regarding this, I tried reaching out to nearly * of the customer service executives. Two at least ...

Apr 01, 2019 by Kameshwari Vijayakumar

I placed an order and the restaurant accepted the order but there was no executive available for delivering the order. I called to customer care where they disconnected the call and customer care was not available further. I want my money refun...

Mar 31, 2019 by Vamshi

Swiggy - No refund given ^Open

I placed an order on Swiggy on March *st **** of Rs.****. I got a call from the delivery agent that concern restaurant doesn't have that food. So I cancelled the order and asked for the refund. It's been ** days and I still haven't received a r...

Mar 31, 2019 by Paresh Sankhe

Swiggy - Refund pending by the company ^Open

My order cancelled and the amount was deducted. Swiggy said dominos will help you in this. I had spoken to dominos. They said they refund in my amount. They shared a screenshot of refund which I had shared to Swiggy but there is no response fro...

Mar 31, 2019 by Varsha Manvani

Swiggy - Burnt food received ^Open

Ordered food from Swiggy and received totally burnt food. Manchurian balls were burnt because of that whole food including noodles were smelling like burnt. I called swiggy customer care but they didn't help me also swiggy chat didn't provide ...

Mar 31, 2019 by Rishabh

Swiggy - Extremely rude delivery guy refused to deliver food ^Open

Received completely wrong main dish item and received no support from Swiggy. Customer care told they will ensure such things won't happen in the future. But this is not the first time they are saying this....

Mar 31, 2019 by Vicky Abishek

Swiggy - Order did not get through ^Open

I tried placing an order with Swiggy on **th March amounting to Rs ***. The order did not get through but the amount was debited from my account. I have been following up with customer care since this issue has happened. Only * of the represent...

Mar 31, 2019 by Kameshwari Vijayakumar

Swiggy - Money refunded in dated coupons ^Open

Order no.#*********** The order wasn’t delivered and the sum of ₹*** was returned as a ₹*** coupon that is dated and will expire and it can’t be used with any other discounts available....

Mar 31, 2019 by Arunabh

Swiggy - Pizza not delivered ^Closed

They have cancelled the order and it's a month they are refunding my money neither by Domino's nor by swiggy. My swiggy order no is ***********....

Mar 31, 2019 by Jasika

Swiggy - Food was burnt and uncooked ^Open

The food that I received was of absolutely bad quality and was uncooked. This was a huge order for me. I lost more than **** Rs. I want my money back....

Mar 30, 2019 by Shivam

Swiggy - Different food delivered and disrespectful behavior ^{Awaiting Details}

First thing provides the wrong food. Received burnt tandoor roti instead of tawa butter roti. The second thing the person is very disrespectful. When I was telling concern he closed the conversation in between....

Mar 29, 2019 by Richa aggarwal

Swiggy - Refund not provided ^Open

I ordered from Swiggy on ** March and made an online payment via UPI of *** Rs but the transaction got failed from their side. They just keep on telling that it would be refunded within * days. But it's been more than seven days they haven't pr...

Mar 29, 2019 by Sana shaikh

Swiggy - No refund given ^Open

Order no - *********** I have to say that swiggy is worst with customer relations. They gave me a useless food with spillage and didn’t give me a refund and also not issue my report. I want my refund and from now I will not use swiggy as the...

Mar 28, 2019 by Harshit khurana

Swiggy - Account blocked by the company ^Closed

I have been notified all of a sudden that my account has been blocked on account of me raising too many concerns in a short period of time. However, it is actually very surprising for me because my number ********** wasn't active from **th Feb ...

Mar 28, 2019 by Arjit Pandey

Swiggy - Packing issue with the food ^Open

The packing used by the restaurant from Swiggy is horrible, in spite of multiple escalations Swiggy is not doing anything to improve the hygiene. It's disgusting to get the food in the condition which is presented to me. Using plastic to send f...

Mar 28, 2019 by Josley jafran vas

Swiggy - Not getting proper refund for the order ^Open

I ordered medium size pizza on swiggy but I got a small size pizza having a different specification which I have uploaded. However, when I raised the issue they gave only *** rupees coupon. Why should I get *** rupees when I wasted *** rupees. ...

Mar 27, 2019 by Kank raz

Swiggy - Not received refund ^Open

I have received a wrong order and hence asked for a refund. They said it would be refunded in * days. I have asked them at least * times and it has been ** days since the transaction. They claim to have initiated the transfer. When I asked the...

Mar 26, 2019 by Prithvi vasireddy

Swiggy - Food spillage issue ^Closed

I got food to drown in momo soup. And I ordered two food items. And customer care declined to help me. They told me they can't do anything. I have paid them why should always customer suffer. ...

Mar 25, 2019 by Rahul Krishna

Swiggy - Poor food quality and quantity ^Open

I ordered Chicken tikka from Swiggy app. It was delivered unsealed. I ordered it for Rs. *** and the portion were so less as it was of **-*** rupees. ...

Mar 25, 2019 by Soyeb

The delivery guy was extremely rude. After making me wait for ** mins he said he will not deliver and I should complain if I want to. There was no proper response from Arup and Veronica from Swiggy customer support team. They also had no clue a...

Mar 25, 2019 by Mayank

Swiggy - Spoil food received with fungus ^Open

I have ordered from swiggy on ** March **** from cool biz outlet and received my falooda, lemon juice and a chicken burger. From that, I have received a bad quality fungal formed burger. When I asked for a replacement as it was already late the...

Mar 24, 2019 by Saravanan

Swiggy - The offer not completed ^Open

This is regarding as per this option. I had subscribed to this but I didn't receive anything from swiggy. It has been very disappointing as I was looking forward to a surprise....

Mar 23, 2019 by Kshitij roodkee

Swiggy - Delivered very bad food ^Closed

I have ordered mutton kadi from Swiggy today. They delivered bad, smelled food to me. Swiggy now cheating us by delivered such bad food....

Mar 23, 2019 by PRITY PRIYA

Swiggy - Food sent was not sealed ^Open

The food sent was not sealed and packing was not good in spite of charging for packing. The papad sent was broken and sweet sent was received smashed with little gravy spilt. I had to throw the order and wait for customer care to end up with no...

Mar 22, 2019 by Josley jafran vas

Swiggy - Order cancelled by the restaurant but money debited ^Closed

The order was cancelled by the restaurant on **/**/****. Swiggy executives are saying that money has been refunded. But even after ** days, it is not credited back to my account. They have not provided any way to escalate the complaint. Each ti...

Mar 22, 2019 by Soumya

Swiggy - Amount deducted twice ^Open

On **th March I have placed an order from Swiggy and the amount got deducted twice Rs *** for each transaction total amount deducted was ****. I got a mail that transaction failed and I will receive the amount within *-* working days. No one is...

Mar 22, 2019 by M. Sudha sree

Swiggy - Special instructions were not followed ^Open

I have ordered food from Swiggy. I have given them special instructions that in my food there should be no onion as well as no potato but they didn't follow it as well as when I talked to their agent they said it will not be refund and nothing ...

Mar 22, 2019 by Chirag shah

Swiggy - Received bad quality food ^Open

This was not the first time I received bad or poisoning food from Swiggy and they don't take action against it. Swiggy is trying to play with people's life. Kindly look into this. The order I'd: ***********...

Mar 21, 2019 by Ajay Kumar

I am placing the order for food daily three times from Swiggy. Some times they are delivering the food what I had ordered. But some days they call me over the phone and say that the item ordered by me is not available in the restaurant. It is h...

Mar 21, 2019 by K BALA KRISHNAN

Swiggy - Irresponsibility by the company ^Open

I ordered from Swiggy and the app said that my order was being processed and that I would get the order in ** mins. But in a few minutes, the app pop said the hotel had closed whereas Google said the restaurant was open. ...

Mar 20, 2019 by Xxxxx

Swiggy - Cold food delivered ^Closed

I received too cold food. It was highly disappointing. I requested a full refund for this order but they have refused to say they'll pass the feedback to the restaurant. The same thing happened a day ago. I received a different order. Again the...

Mar 20, 2019 by Anurag Pandey

Swiggy - Wrong food item received ^Open

Wrong food item has been received. I had ordered panner lababdar instead of that I got shai paneer and the quantity of the food is too less according to the amount. ...

Mar 19, 2019 by Aayushi Mittal

Swiggy - Missing items in my order ^Closed

I had ordered from Mc Donald's order #*********** and few of my items were missing from the order, not to mention item received was dead cold. After complaining multiple times, I have been told *. They can give me Rs ** as a token of apology ...

Mar 19, 2019 by Agrata

Swiggy - Package received without seal ^Closed

I ordered food from Swiggy. They delivered me the package without the seal. If required I can give you the proof of chat. ...

Mar 19, 2019 by Josley jafran vas

I have ordered food from Swiggy at around ** pm. Money deducted of Rs. ***/-. After * hr of order time, Swiggy delivery agent called me and said the restaurant not accepting order because some other agent already picked the order. So, they cann...

Mar 19, 2019 by D M KRISHNA

Order number *********** I placed an order on swiggy but the order doesn't confirm. So I talked to a customer support agent he assured me that my order is confirmed and delivery should be made in within **-** minutes. I have confirmed again by...

Mar 18, 2019 by Rajat agrawal

Swiggy - Bad quality food received ^Open

I ordered the food from swiggy and the food delivered to me was stale and burnt also the cold drink was too hot. I complain to the swiggy customer support and they didn't resolve my issue. They wasted my * hour in chat and said sorry for the i...

Mar 18, 2019 by Rishabh

Swiggy - Food missing from my order ^Open

I had order food from Swiggy around **.** am and food got delivered by **.** am. I check the food and found items in food were missing. This was informed to the delivery guy as well as the customer care. They told refund of Rs.*** will get done...

Mar 18, 2019 by Ravi

I ordered a Pao Bhaji at my place and mentioned full address in the details. The delivery boy called me and informed me that he can't come to my place (at the mentioned location). First, he got late. Secondly, he asked me to meet at kid point a...

Mar 18, 2019 by Vishal Pachauri

Swiggy - Rotten food delivered ^Open

I had ordered a few items from a restaurant that was listed on Swiggy. When I received the food, the foul smell came out the second I unpacked the biriyani. I raised a complaint in Swiggy's customer service claiming to have received bad quality...

Mar 18, 2019 by Nived Nambiar

Swiggy - Order not received ^Closed

We had given the order of Rs. ** but received the same worth in Rs.** only. They had given me Rs.** coupon as a refund but when I applied this coupon for further order it wanted Rs. ** again as delivery charges. It means I will have to suffer a...

Mar 17, 2019 by Adeeba arif

Swiggy - Order cancelled and payment not refunded ^Closed

I ordered double egg roll by rolls mania through swiggy. My order was not delivered as it cancelled by swiggy. Also, my amount is not refunded. Swiggy order no last * digits ****....

Mar 17, 2019 by Imran malik

Swiggy - Packaging issue, food got wasted ^Open

I order an ice cream which I received in a total melted condition which got wasted. I asked Swiggy agent, Mr Moloy Ghosh, to refund or give my ice cream back via chat but instead of helping me he talked with me sarcastically and closed my chat ...

Mar 17, 2019 by Aftab Alam

Swiggy - Package was broken ^Closed

I ordered food from Swiggy. When I received it the package was already broken. The food inside was cold, stale and oily....

Mar 17, 2019 by Darshan

Swiggy - Wrong package delivered ^Open

Ordered food was butter khulcha of quantity ** pcs which cost for ***.** and normal khulcha delivered. They have a pathetic customer support team which don't want to accept their mistake in spite of producing them proofs....

Mar 17, 2019 by Habeeb

Swiggy - Delivery executive behaved badly ^Closed

We ordered food from Swiggy, order number #***********. The delivery executive Naveena abused badly for not marking a current location properly to the lady who came to pick up the food. Used bad words by calling her mother sister....

Mar 16, 2019 by Nadhiya

Swiggy - Complaint not addressed ^Open

Https://voxya.com/view-complaint/damaging-use-of-plastic-in-food/19926...

Mar 16, 2019 by Prabhat Gaur

Swiggy - Cheated by the company ^Closed

I placed an order at **.** pm. It was promised to be delivered by **.** pm. I ordered food and made an online payment. The status was shown as "food is getting prepared", till **.** am and then the delivery executive called up and said that the...

Mar 16, 2019 by Kannan RK

Swiggy - Refund not done ^Closed

I cancelled my payment transaction as I wanted to order something else in the middle of the transaction. The amount was deducted from my account. Now it's been more than * days. Still refund is not done. Order id-***********...

Mar 15, 2019 by Sandeep Singh

Swiggy - Uncooked food delivered ^Closed

The food was very uncooked. It was almost raw. Please help me with this....

Mar 15, 2019 by Shivam

I have given special instruction to not include tomato in my order as I am allergic and I asked for a refund since I cannot eat what they provided and to order from another restaurant. The customer care executive Purvi Uniyal just closed to the...

Mar 15, 2019 by Deepa Kumar

Swiggy - Food pack not received ^Open

I ordered fast food for my guest through Swiggy website, they confirmed my order and approx time of delivery was ** mins. Also, payment was deducted from my account but after ** mins a call comes from Swiggy customer care (+************). They ...

Mar 15, 2019 by Debi prasad Senapati

Swiggy - Item was damaged ^Open

I ordered a cake from Swiggy worth Rs. *** at the rate of Rs. *** after coupons and I prepay this order. When the order was delivered it was damaged and when I talk to the customer support they said that they will not able to refund it back. As...

Mar 15, 2019 by Kumar Amulya

Out of ** orders placed with Swiggy *th time they have not delivered it. Please take some action against this company, they keep on refunding the money but that is not the solution....

Mar 14, 2019 by Aadarsh Shaw

Swiggy - Rube behaviour by the agent ^Open

I have cancelled an order today and it was a first order that I cancelled by the time I have been with Swiggy. It was cancelled a minute after the order is placed. They have disabled my cash on delivery option which is unfair for a customer lik...

Mar 14, 2019 by Swathi B

Swiggy - No refund received ^Closed

My bank account showed that the particular Swiggy payment was double time debited. I have raised the complaint to refund@swiggy.in but they have not responded. There is no contact number, mail id and customer care number in their website/app. P...

Mar 13, 2019 by Sowmiya

Swiggy - Rude delivery boy ^Closed

Very scary. The delivery guy was rowdy. He threw the * packs of pizza on to my hand and asked me "Now what" because I questioned him why was he so late? I got it after * hour. Also, chat support is not giving out customer support phone number d...

Mar 13, 2019 by Mahesh Ramakrishna

I ordered chicken shawarma (Order no # ***********). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abo...

Mar 12, 2019 by A Muneswararao

My order number *********** Restaurant – Rajdhani Punjabi Dhaba, Chennai Order – Palak paneer and rajma Chawal Price – About Rs. *** each I was delivered by stale, inedible and stinking rajma by the restaurant. When I brought to the n...

Mar 12, 2019 by Gautam s

I ordered * veg thali from Swiggy. My order delivered by Swiggy and my payment deducted by Paytm account. Then Swiggy automatically cancelled my order due to some reason. So I want to complain against Swiggy....

Mar 11, 2019 by Imran ali

Swiggy - Use of plastic in food ^Open

Despite my several complaints, swiggy is delivering hot food and beverages in leaking plastic instead of aluminium bags. They are not ready to correct themselves, forget the possibility of getting a refund from this company. I'm very scared as ...

Mar 10, 2019 by Prabhat

The delivery agent tells me that some other customer fraudulently took my order from him. However, I call the customer support executive of swiggy, he says he has delivered my order....

Mar 10, 2019 by Baniaz

My order was delivered to someone else and when I raised complaint the chat assistance telling that this is due to the technical issue and they refunded my amount also which will take *-* days to clear. Now it's almost **.** pm. Now, what shoul...

Mar 09, 2019 by Jayakar yazala

Swiggy - Rider dash a boy ^Closed

Swiggy rider dash an * STD boy in Evershine Nagar opp.pizza hut in Malad (West). He was not waiting to look back. What happened to him it's final exam time. Swiggy rider details MH ** **** middle alphabets are missing. Please look into it....

Mar 09, 2019 by NITIN PRABHAKAR PATIL

Swiggy - Refund not completed ^Open

My refund for order no. ***********. I ordered on ** February **** is still pending. Money was deducted from the account but the order was failed. Later there was a message that payment for the order is failed the amount debited from the accou...

Mar 09, 2019 by Shubhanahi

Swiggy - Wrong food delivered and no refund ^Closed

I ordered an XL burger and paid close to *** and I received a regular burger priced **. Swiggy refunds only Rs **. Not at all fair. How do I take them to court and destroy them for their brutal behaviour? The customer care was also very aggress...

Mar 09, 2019 by Steve Moreira

Swiggy - Food has delivered from different restaurant ^Open

I ordered food from the mostly Mughlai restaurant through swiggy and swiggy has given the bill of mostly Mughlai but the food delivered to me was packed in the name of dui pare Bangla restaurant. And I think this was swiggy pre-planned because ...

Mar 07, 2019 by aditi das

Swiggy - Package not received ^Open

I ordered the two items, but I am not received * item. I called the restaurant owner he talked very badly. Then I called to them, Swiggy cc person told to me swiggy was not responsible for missing order. Swiggy can take only feedback. I ordered...

Mar 07, 2019 by Vakacharla srikanth

Swiggy - Refund not initiated ^Closed

I ordered pizzas from dominos through swiggy on **th of February and it was delivered late. I demanded refund and dominos agreed to it. They initiated the refund to swiggy on *th of March but swiggy isn't refunding me and on top being very irre...

Mar 07, 2019 by Vidita Kambli

Swiggy - Received the non veg food instead of veg ^Closed

I have ordered veg paneer and paneer tikka roll from the swiggy. When I received my order and my mom had a bite. At first, she didn’t realise that its a chicken roll. When I got to know that, I immediately called the swiggy and restaurant. Th...

Mar 07, 2019 by Surbhi jindal

Swiggy - Refund not recieved ^Closed

I have not received my refund of Rs *** from swiggy of an order which was cancelled by swiggy placed on ** Feb **** and till now I have not received any refund of my cancelled order. Swiggy has a policy of refunding the money within * to * busi...

Mar 07, 2019 by Vikram Bhaskar

Swiggy - Extra item not included in order ^Closed

I ordered a club sandwich from Subway. I chose the egg as an extra item to be added. However, the sub did not have egg in it. It is the second time this is happening. I have tried to contact customer support multiple times but they simply claim...

Mar 07, 2019 by Sreenadh Narayanan

Swiggy - Payment made but order not placed ^Open

On **th Feb I was making an order on Swiggy. Due to some error on Swiggy's app, the order was not placed but my money from paytm was deducted. Now they both are blaming each other....

Mar 07, 2019 by Shashank Jain

I made a purchase of chicken biryani from Swiggy with the spicy restaurant for *** and paid through online but it said payment was failed and for the second time also I made the payment and said the same thing that payment was not completed but...

Mar 07, 2019 by Thirupathi Reddy

Swiggy - Did not deliver the ordered item ^Open

My ordered item not delivered by Swiggy. Moreover, they called me to say that they will not deliver as the distance was more than * km - while in actual the distance between the GPRS location and actual location is less than * km....

Mar 06, 2019 by Sanjay kumar mukherjee

Swiggy - Delivery issue by the company ^Closed

I placed an order and after waiting for an hour the delivery guy said he can't deliver the order. Order number: #*********** Delivery boy contact details: **********...

Mar 05, 2019 by Mahua

I order on **nd of Feb and that order got rejected but till today I didn't get my order amount refund. They provided fake email id for the refund and customer care also recorded messages....

Mar 05, 2019 by Mehak

Swiggy - Food delivery executive issue ^Open

I had placed an order with Keventers. The delivery guy took more than the required time due to being lazy in picking up the order and then filling petrol on the way. I don't think I should pay delivery charges if Swiggy is not willing to fire s...

Mar 04, 2019 by Aditya bhala

Ordered food for Rs *** paid on *rd March ****. Order number ***********. The delivery person on phone spoke to Swiggy customer care who told me they will send fresh food. After waiting for a while found that the order was marked as delivered....

Mar 03, 2019 by Praku

Swiggy - Nonveg food delivered instead of veg food ^Open

On **th Feb night I ordered veg samosa platter and they gave me chicken samosa. I'm a Brahmin and this had done a deep impact on me. I want the restaurant to be banned from swiggy....

Mar 01, 2019 by Priyanshi Patsaria

Swiggy - Burnt food delivered ^Open

I have ordered * roti and paneer from this company and what I have received was just garbage. The roties were black brunt. Paneer was nothing but oil. I have done the complaint just after the order but no refund is given by them....

Feb 28, 2019 by Parmesh

I ordered two times from swiggy on **/**/** both time they cancelled my order. I don't know why?? I complain to them they said your money will be refunded in * days but I didn't get the till now. And now they are not replying to my messages. ...

Feb 25, 2019 by Aman prakash

Swiggy - Company delete my account without my permission ^Open

Now it has been more than * months my refund has not yet received. I have contacted their office still they are not responding. Please do something....

Feb 25, 2019 by Harish Radhakrishnan

Swiggy deleted my account without my permission. Please do the needful. I want your help in this matter....

Feb 24, 2019 by PRALOY DATTA

Swiggy - Rude behaviour by the customer care ^Closed

I called customer care to track my order. A girl named Pranitha attended my call. She was very arrogant and rude. When I asked about the reason for the delay in delivery she told me that 'even we are humans' , ' hum log bhi insaan hein'. I am ...

Feb 24, 2019 by Berin K Babu

Swiggy - Stale food and different than ordered ^Closed

I ordered mutton Biryani from a restaurant through swiggy. However, it didn't appear to be containing mutton pieces and moreover, the pieces were stale and cold inside a hot biryani. I complained to the swiggy customer care but they refused t...

Feb 22, 2019 by Anurag Raj

Swiggy - Delivered food was not fit to eat ^Open

I've ordered subway with plain bread but swiggy provided me with the wrong bread. I contacted them immediately as stating that I've got wrong order but they did nothing and simply said they have taken feedback. This is not the first time. I hav...

Feb 22, 2019 by Shivam bedi

Swiggy - Refund not done ^Open

I had order food from Swiggy on **-**-**** and the order was cancelled by the restaurant. It has been one month till now I didn't get a refund back. I contacted the customer service about * to * times all of them are saying it will take *-* day...

Feb 21, 2019 by T V SVA TEJA

Swiggy - Order cancelled by the company ^Open

I ordered for food as attached, however the order was cancelled by Swiggy agent ( as accepted by customer care executive in the call I made at *:** PM) saying that I was not reachable in my mobile to check for cancelling the order, which never ...

Feb 20, 2019 by Habibulla Khan

Swiggy - Order not delivered on time ^Closed

This is regarding swiggy order no. *********** delivered from juice maker which has ** minute or free service guarantee. The order was placed at *:** pm and delivered at *:** pm (proof attached). When contacted customer chat, the executive clai...

Feb 20, 2019 by Nilesh Dalvi

Swiggy - Incomplete order received ^Closed

I have ordered daal khichdi tadka and order received on daal khichdi without tadka. Money and parcel both collected from me and no replace order received. My Order No was #***********...

Feb 20, 2019 by NIKESH SHINGADIA

Food not delivered but I got the message that I have received my order. I got the call from this number- ***********. Please give me my refund otherwise will do FIR of both swiggy and the restaurant. The matter is not about the amount that is s...

Feb 18, 2019 by Divyesh Verma

I have placed an order in xyz restaurant. Swiggy follows * criteria *) order placed *) preparing food *) out for delivery. I've received the message like your order is out for delivery. I received a call from the delivery guy he said, sir, yo...

Feb 17, 2019 by Kingston

They did not deliver the food even the rider was not able to reach to my location and I was continuously trying to locate my address from last one hour but still, he is not able to reach. Finally, in the end, he said I am new at this location. ...

Feb 16, 2019 by Asim kumar

Swiggy - Not addressing the problems ^Closed

Swiggy is not resolving the issues with the orders. The site always shows that the error has occurred in the help option. There is no way to reach out to them which is completely a dictatorial behaviour in the service economy....

Feb 15, 2019 by Sagar Teotia

I ordered a milk chocolate waff-wich from Belgian waffle on swiggy. However, the order I received, after *.* hours, was a dark chocolate normal waffle. Moreover, the delivery man did not even have ** rupees change. When I tried to pay via an ...

Feb 14, 2019 by Saniya Shah

Swiggy - 30 mins guarantee or free promise broken by swiggy ^Open

I ordered food on swiggy at *:**pm on. The waiting period for the order was ** minutes. at **:** pm I receive a message that the order has been delivered. I contact the delivery person and he says that he had met with an accident and had not ta...

Feb 14, 2019 by Deepak Joy

Swiggy - Payment not received ^Closed

Hi I have been running as a swiggy temp. delivery boy for * days and they have not given me payment.They said the payment would be done on jan * **** now it has been more than one month still not received payment.i went to there office and rep...

Feb 14, 2019 by Harish Radhakrishnan

Swiggy - Items are missing from the order ^Open

Today I ordered two veg meals for my family members. After the delivery, I saw Chapatis are missing from both of meals. I lodged a report at the customer care of Swiggy. But they didn't respond very well. Total amount of this order is ***. I wa...

Feb 14, 2019 by Arthita Batabyal

Swiggy - Food is not as per ordered ^Closed

I orderd Corn and Peas sub *" from Subway, Ruby Area, kolkata. The item received in time. Butthere is not a single piece of corn or Peas. Remove Subway from your list of food server. Debapriya Rahut ...

Feb 13, 2019 by Debapriya Rahut

Swiggy - False assurance of refund ^Open

Swiggy escalation executive have assured me that refund of Rs.*** will be refunded within * to * working days but its been more than a week. I have not received refund of rs.***. Swiggy is the worst service where they are not able to provide p...

Feb 12, 2019 by HANSON MENDONSA

Swiggy - Non Veg food delivered under veg food box ^Open

Hi I had ordered one non veg quesadilla and one veg quesadilla for listed restaurant ("Firangi bake"-www.firangibake.com). After receiving the order, during eating, we found that restaurant had deliverer the non veg item in veg item. This is ...

Feb 12, 2019 by Akshay Agarwal

I placed this order today as I had function at home hoping this will be delivered within ** mins. But u guys delivered the order ** mins so I had to serve my guests very late. Now before I place the order there is nowhere swiggy talks about the...

Feb 09, 2019 by Karthikeyan Subramaniam

Swiggy - Late spoiled food delivery ^Open

Hi , i have ordered food on swiggy on **-Jan-****,the delivery was very late and * item was missing immediately I informed to swiggy they said that they will refund my money, afterwards in the delivered food biriyani was chilled and it gives so...

Feb 06, 2019 by Thiruveangadam

Swiggy - Food delivery denied ^Closed

My email address is krishnaeee****@gmail.com, I've placed the order in Swiggy app but it the app has considered some other delivery location * km long and delivery executive denied to deliver to my right location, swiggy customer care is saying...

Feb 05, 2019 by Krishna Kumar

Swiggy - Account Suspended ^Open

I had money in my account rs** It has been blocked now for no reason Mob ********** This is intended revenge against me by Swiggy for asking my refund. They have purposely barred my account. I am not able to place any order l. Moreover, m...

Feb 05, 2019 by Racheet Mehta

Swiggy - Account suspended ^Open

@SwiggyCares @swiggy_in Why the hell is my account blocked, It shows that it's suspended. I have a **Rs promo code in that. Who's gonna give me my money back. Don't care about the app. I have zomato n UberEats. Never Using Swiggy again but wha...

Feb 05, 2019 by Racheet Mehta

Swiggy - Package for 2 food items not been delivered worth 150 each ^Open

I have placed * quantities (Birayani worth Rs.*** each exclusive taxes) from the restaurant Kabab magic where i have made payment for * packages through my debit card, when i have received the order only * qualities of packages of food have bee...

Feb 03, 2019 by HANSON MENDONSA

Swiggy - Membership benefits not given. ^Open

I had taken a swiggy super membership. It gets free delivery. I paid ***rs for that. I understand my orders should be above **rs to gret free delivery and I make sure of that. Still it charges....

Feb 02, 2019 by Berzese Todiwala

Swiggy - Refund/Replacement not given. Wrong food delivered ^Open

Hi I had ordered cheesecake fantasy icecream through swiggy from cold stone... Costed me Rs ***They delivered chocolate ice cream...I am allergic to chocolate...and I would never spend Rs*** for chocolate ice cream When contacted swiggy to ...

Feb 01, 2019 by Vinaya

Swiggy - Lost of documents ^Closed

I am nitish bharadwaj and one day i went to join in swiggy as a delivery boy and i met an agent in office at night *pm.. I spoke to them and ask about details and they took my documents originals ( Adhaar, Pan card, driving license,) and i said...

Feb 01, 2019 by T NITISH BHARADWAJ

I ordered Chicken masala which is Red in Gravy but got Some other Sabji Of white Gravy Even after their staffs promise to replace to product,swiggy is not giving me replacement Mob ********** Order #*********** Order #*********** ...

Jan 30, 2019 by Racheet Mehta

Swiggy - Did not get refund for a cancelled order ^Open

I have ordered a dominos pizza through swiggy in Hyderabad on **Jan****.i paid Rs***/- for the pizza through order id ***********. Dominos called me and said we don't serve your area and refund will be credited in a week. It's been ten days now...

Jan 28, 2019 by Tannery Venkata Naresh Kumar

Swiggy - Spill of curry ^Closed

I've been promised for a refund but later is said that there's no refund....

Jan 28, 2019 by Jahnavi

Swiggy - Inadequate Food quantity, poor packaging, might be eaten ^Open

The food quantity was very less, not sealed, took ** for packaging still poorly packed. Ordered from Sindhi society gymkhana club, Chembur. Also know as olive garden...

Jan 26, 2019 by Nandita Manjhi

Swiggy - Mutton biryani without mutton ^Closed

Swiggy delivered the mutton biryani without a single piece of mutton. They are not agreeing to refund the money now when I requested them. ...

Jan 26, 2019 by Pawan Pandey

Swiggy - Swiggy Payment Failure Issue ^Closed

Hi Team Swiggy Order - ORDER #*********** | Fri, Jan **, **:** AM Its painful to say I suffered a lot because of Swiggy. I was trying to place order on **th Jan from Subway on swiggy. It got failed multiple times, from Kotak Mahindra Bank...

Jan 26, 2019 by Santosh Ghude

Swiggy - Wrong Items Received ^Open

I had ordered for a Breakup party eclair and Nutty Choco Donut, however, got some different donuts. I contacted Swiggy via chat and was promised a replacement, which i got in about ** minutes however, that was also wrong item. I again contacted...

Jan 25, 2019 by Manisha Sharma

Swiggy - Wrong food delievered ^Open

I had ordered food from Dwight.but they delivered the wrong parcel.when I contacted that I got the msg Amount will be refunded within ** hours.it has a been a week now.Now they are saying they can't give refund Location Bangalore. ...

Jan 22, 2019 by Nimesh

Swiggy - Food delivered was in bad condition ^Open

I ordered food on **th Jan at *.**pm After so many follow ups with delivery person and swiggy executives I received my food around **.** pm. Approx after * hrs. Thanks condition of food was very bad, boxes were open, seal was not proper, foo...

Jan 22, 2019 by Swati singh

Swiggy - Inadequate quantity and missing items (chutney and sambar ^Open

I paid my money through uco bank card. Ordered in dominoes. They told some connections issue. So I canceled order. Now I didn't receive refund...

Jan 19, 2019 by Sandheep eashwR

Swiggy - Fraud deduction ^Closed

delivery boy said he will come as per Google Maps ( not accurate) .. and not as per the address.. I had a heated argument with him and taught him basics of delivery.. that it needs to be delivered to an address.. but later he confessed t...

Jan 19, 2019 by Vishal Thakur

Swiggy - Item missing in parcel ^Open

I had ordered food from swiggy but to my surprise tandoori item was missing from the parcel although I had paid for it. Just fooling customer and making money using dirty tricks. Order no.-*********** Registered email id-utksrnjn****@gmail....

Jan 19, 2019 by Utkarsh

Swiggy - Order was accepted by Swiggy but food wasn't delivered ^Closed

I have placed an order *********** in Swiggy. I received a call *hour later that restaurant is closed. If the restaurant is closed why were the options shown. And for the deducted money they ask me to wait for *working days. I want my refund ...

Jan 19, 2019 by Swetha Yellanki

Swiggy - Got different item from swiggy ^Open

I ordered food from swiggy got wrong order and when i asked for replacement they said they can't and when i said refund my money they again said they can't....

Jan 19, 2019 by Saurabh singh

Swiggy - Swiggy cheating customer ^Open

I had subscription to swiggy super and after one or two days they have suspended my account if I ask for refund on subscription they tell that system has suspended the account we can't help you ...

Jan 17, 2019 by Keshav Murthy t

Swiggy - Cancled orderd without calling ^Closed

A few days back when i ordered food on swiggy. The food was cooked & brought near the location as given by me but the person who had came with the food didn't called me once & he cancled the food by himself.n the company charged Rs-**/- to me f...

Jan 17, 2019 by Abhishek achary

Swiggy - Salary not issued ^Closed

I'm a part time employee of swiggy , I did received my salary for More than two weeks I have raised so many complaints in swiggy app but the didn't take any action regarding the issue I have write down to the mail sriharsha@swiggy.in whos a CEO...

Jan 15, 2019 by Sreejan

Swiggy - Product delivered was different but refused to refund ^Closed

Sir , I ordered plain chicken kabab from Meaty restaurant (swiggy) but the order delivered was different from ordered. So I complained about it from HELP section of the app swiggy, but the customer care executive asked me for the replacement an...

Jan 14, 2019 by Bhag Chand

I had orderd neer dosa from banana leaf and the quantity or presentation makes me feel it’s half eaten also chutney and Sambar where missing...I want full refund ...

Jan 14, 2019 by Dhwani shah

Swiggy - Rotten and spoiled food ^Open

Hi I had ordered a food from swiggy. After when I received my order I got spoiled food. It was ** : ** AM I was damn hungry when I called on helpline number the executive asked me to eat rotten food and said he will refund the money. When i ask...

Jan 14, 2019 by Akshit Shivhare

Swiggy - Order Automatically Cancelled and Cancellation fee Deducted ^Open

I ordered something from swiggy amd told them to warm it uo and then send it. But they gave cold item so i requested for replacement but again the send me cold item so this time i asked for refund and they refused stating that they only do once...

Jan 13, 2019 by Shrey Mangla

I ordered *KG Bikaneri Burfi of Rs. ***/- from BTW, Janakpuri via Swiggy (Paid Online). Order No. #***********. Date-** jan **** time **.** am. I ordered it from my brothers swiggy a/c. I was in continuous contact with the delivery person who w...

Jan 12, 2019 by Rohit Garg

Swiggy - Package Not Delivered ^Open

Maine Swiggy App se Do baar order placed kiya or hr baar mujhe two hour wait krne ke baad bhi mujhe mera order nhi mila. or jb maine delivery boy ko call kiya to usne bola ki apna order khud aake leke jao. or phir kuz der baad mujhe message mil...

Jan 11, 2019 by Ravi Pal

Swiggy - Very bad quality ^Closed

I ordered two yoghurts from yogurts studio. Both of them were their bestsellers so the total with of Food was *** INR. It was not made Properly and it smells pale and taste absurdly. I was not able to eat this as I was afraid of my healt issu...

Jan 11, 2019 by Mohit Singhvi

Swiggy - Missing items ^Open

I have ordered a food on swiggy but I didn't received add-ons there I complained there but no one is careing taht issue...

Jan 10, 2019 by Rakesh

Swiggy - Bad food quality ordered on swiggy ^Open

This is to bring notice to all of you that I have ordered food from swiggy, restaurant name is *x restro Gurgaon . Food was smelling bad....

Jan 10, 2019 by Tripti joshi

Swiggy - Got diffrent product than what ordered ^Open

First I order Chicken Masala but I received Prawn Curry. After raising the complaint to swiggy they arranged the replacement. But the replacement order was also not the chicken masala what I ordered and the container was just filled with bones....

Jan 09, 2019 by ajit kumar singh

Swiggy - Mosquito in the food ^Open

I have order chicken kadhai from swiggy and when I open a package ,I found mosquito in the food ..whole food got wasted ..I want refund ...

Jan 09, 2019 by Kishu raj

Swiggy - Order delivered in worst condition ^Open

I order chicken , roti and churma from swiggy. But due to poor packaging the chicken box opened and the chicken gravy soiled all the items . I complaint about it using HELP section of Swiggy but customer care even not replied . My order I'd ...

Jan 06, 2019 by Bhag Chand

Swiggy - Paying Extra for their mistakes! ^Closed

I ordered my food as usual and was waiting for it, then the delivery person calls me up and says the order items you placed aren't available so the restaurant is ready to 'Replace' it with given options, and when I chose from those options, the...

Jan 05, 2019 by Rajat Thakur

Swiggy - Provided non-veg food instead of veg ^Open

I ordered veg cake instead with egg wad delivered. I tried talking to the support but they are not helping. I tried calling, talking to chat support as well as dropping a mail nothing helped....

Jan 04, 2019 by Priyam Bakliwal

Swiggy - Misleading marketing and fraud ^Closed

when i went to offers section of swiggy app there was a coupon code that if i pay through amazon pay i will get ***% cashback upto ***rs i applied that coupon and it got successfully but to my dismay i didn't got my due cashback. when i contact...

Jan 04, 2019 by Akash

Swiggy - Low quality food delivery ^Open

I ordered for Biriyani from swiggy. It had a hair in it.i asked for refund for the low quality food but the executive from Swiggy said as per company norms they would not refund for low quality food. ...

Jan 02, 2019 by Rukmini Mukherjee

Swiggy - ReplaCement food order not delivered. Order cancelled nd money not refunded ^Closed

I placed an order with swiggy on **st December for purchase of food from pop tates Lower Parel Mumbai then I got a call from swiggy that the delivery boy has had an accident and whether I would like a replacement order fulfilled I said yes but ...

Jan 02, 2019 by Nipun Gupta

Swiggy - Order not deliverd ^Open

I orderd coldrink from swiggy but they could not deliverd it but they was sending me a message that the order delivered to me. ...

Dec 31, 2018 by ashish choudhary

Swiggy - Items Missing in swiggy delivery but no refund ^Open

Date: **-**-** Location: Chennai I ordered * items in Swiggy.Only one Item is delivered, * items are missing. So I immediately called swiggy customer care. I demanded for immediate redelivery of the missing items and their customer care re...

Dec 30, 2018 by Jake

Swiggy - Swiggy delivery boy behavior is very very bad and not acceptable at all. ^Open

I ordered food on **-**-**** and i cancelled the order within ** mins . It was mentioned that my spent amount will be refunded in *-* days and today is the **th day and till now they have not refunded . #worse service ever...

Dec 30, 2018 by Muntaha

Swiggy - Swiggy food poisoning ^Open

I ordered food via Swiggy - Mexican burrito. After eating the food, there was continuous vomit and diarrhoea. Seems that the quality of food was poor. My wife, a mother of an year old child suffers this condition for nearly * days now. I ...

Dec 28, 2018 by Jason

Swiggy - Adqueate food not received ^Closed

I did not receive sufficient food I asked for refund they have not provided. I ordered family pack biryani less food provided. Not even a second person can eat. Said to customer service refused to do compensate swiggy is cheating customers by p...

Dec 28, 2018 by B. Goutham reddy

Swiggy - Received incomplete order ^Open

I got incomplete order from swiggy and asked delivery guy to wait to check order as it seem incomplete but he ran away and after asking him he says he doesn't know at all about all this I told him I will complain about it he told go and do it n...

Dec 28, 2018 by Sachin Kumar Gupta

Today I am sick. But Swiggy delivery boy behavior was very very bad and not acceptable at all. From swiggy it was said that it was home delivery but the delivery boy told me to come to the gate otherwise he wouldn't deliver the product. I reque...

Dec 27, 2018 by Arthita Batabyal

Swiggy - Promotional offer not delivered : Cheating ^Closed

I have purchased the swiggy super on ** Nov. As. Mentioned in the promotion email, i should received the Gourmet passport of dine out.When i raised the concern initially. Swiggy chat support asked me to wait for **-** hour. Then i got no respo...

Dec 27, 2018 by Jagannath Parija

Swiggy - Transaction dispute ^Open

My swiggy account is linked with amazon pay for orders.. From last ** days, my amazon pay account has been debited thrice in different orders placed by the fraudster. Whilst have contacted swiggy immediately and raised concerns but there has be...

Dec 26, 2018 by Vikas Dugar

Swiggy - In the name of Swiggy SUPER they are cheating. ^Open

I got a Swiggy Super for * months.. they said it I won’t be getting any deleviry charges.. yesterday on **/**/** I orders food from a restaurant where in my app the amount shows ₹***/- and in my wife’s app where she doesn’t have Swiggy ...

Dec 26, 2018 by Vishal Vignesh Ram

Swiggy - Items delivery wrong and missing ^Closed

My order number *********** has one item missing.earlier for my order *********** swiggy delivered wrong item. For both the orders they have neither replaced nor refunfed me the full amount. When i called them they only said that they will tra...

Dec 26, 2018 by Devesh Tripathi

Swiggy - Food item was missing and refund not done ^Closed

I had ordered * items of food on Dec **, **** **:**pm. the delivery boy took full amount in CASH mode of payment. However, * item was missing and on chatting w/ Swiggy and wasting nearly * hrs of my precious time, i have below concerns: a. Eve...

Dec 25, 2018 by Kiran

Swiggy - Swiggy order not delivered but message received as order delivered ^Open

I had ordered the food in new delhi but I did not get the food. My money is deducted but not refunded. Deliver boy says that he had delivered but I did not get the food. His mobile no is **********. His name is vivek Bidhuri. Date - **/**/***...

Dec 25, 2018 by Tabish Shakeel

Swiggy - Amount refund ^Open

i have ordered foods from swiggy app,then i pay through my debit card but i received your payment order not completed message to my phone.But amount got debited from account.payment order number #***********....

Dec 24, 2018 by dinesh ram

Swiggy - Swiggt Items missing from order ^Open

I have ordered food from new Krishna bhojnalay bareilly (order no. ***********). I haven't received complete order. Paneer tikka worth Rs. *** was not delivered to me for which I have a proof also which I am attaching with this complaint. I hav...

Dec 22, 2018 by Kushal

Swiggy - My order was cancelled. ^Closed

I ordered pizza of Rs ***. It was cancelled without my knowledge and they are adding cancellation fee of Rs ** when Iam trying to reorder....

Dec 20, 2018 by Kanaparthi Kavya

My order has not delivered but i received a message saying order delivered . Delivered agent number is switched off once i receive the message. Delivery agent number *********** Customer care A_Jaydeep didn't solve my concern even after ex...

Dec 19, 2018 by kishore kumar

Swiggy - Items went.missing ^Closed

some of the food item went missing. called customer executive. they said they cannot refund the amount of items missing and no other solution they can provide...

Dec 19, 2018 by VISHAL DEDHIA

Swiggy - Wrong order delivered ^Open

I ordered honey chilli fries, and received normal fries. Swiggy accepted there fault but denied to compensate and asked me to have this order only....

Dec 18, 2018 by Arpit Madaan

Swiggy - Wrong item delivered and misbehaviour of Customer care executive ^Closed

I have ordered a Egg Chowmin and Fish Fry. I got Veg Rice in return. When I asked customer executive officer, they misbehaved me completely. Firstly they told they can give **rs refund coupan, next they told they can only issue **rs. As if it's...

Dec 18, 2018 by Soumik Bhattacharya

Swiggy - Refund not getting processed on wrong item delivery by swiggy ^Closed

Hi , I ordered vanilla capaccino from cafe coffee day but I received normal capaccino so I asked them for refund but no refund is getting processed....

Dec 15, 2018 by Swati shukla

Swiggy - Delayed Order Delivery and Ordered Item is missing ^Open

Swiggy delayed my food delivery by *.* hours and the delivery order is amiss with one item. Not just the delay, their customer care is pathetic. Their are closing the case without resolving the case. swiggy made me wait in sheer hunger for past...

Dec 14, 2018 by Bibin Baby

Swiggy - Refunded not received. SWIGGY ^Open

i paid through upi mode of payment of RS **** which was deducted from my account. I got a message telling me whatever amount has been deducted will be refunded and that the order didn't go through. Later i did cash on Delivery and paid via cash...

Dec 14, 2018 by Deodatta Phadke

Swiggy - My Amount was not refunded. ^Open

On *th Dec we have ordered food through swiggy. Tough luck my order was cancelled and they have charged me an amount. Still now i didnt receiced any amount....

Dec 13, 2018 by Sathishkumar

Swiggy - Missing items while delivery ^Open

I ordered from Swiggy today on ** Dec **** at *:** pm. The first order that I received was all spilt and I raised a complaint with Swiggy and they assured to replace the order. I received the replaced order at around *:** pm. The order was two ...

Dec 11, 2018 by Zulekha Ebrahim

Swiggy - Swiggy's Irresponsible Delivery Boys ^Open

So the other day I was driving back home and right outside the lane of my building where I had to take a right to enter the building, following the driving rules I had kept my right indicator ON, the swiggy delivery boy tried to take an overtak...

Dec 11, 2018 by Gazal Kothari

Swiggy - Different order delivered ^Closed

I ordered Gobi prantha but I received makki roti. I want refund for the same....

Dec 09, 2018 by Gaurav Jamwal

Swiggy - Food qualtiy was too bad ^Closed

Chowmein was spoiled and stinks. Pizza had no taste. Overall food quality was damn bad. I want my money back that's it....

Dec 08, 2018 by The Hacker

Swiggy - Delivery Delayed & Wrong item ^Closed

firstly my order was supposed be dliver in ** min it took ** min to get deliver and i have ordered shahan chicken boxes * and * shawarmas shahan chicken box means i checken box french fries and * rotis and they have delivered small packet o...

Dec 07, 2018 by syed imran ali

Swiggy - Wrong item sent, swiggy refusing to refund and compensate ^Open

I ordered chana roast dosa and onion uttapam, I did not receive any chana roast dosa, instead I got a disgusting onion dosa, swiggy claims it's not in their hands I demand the **rs i paid for the item I never received back. swiggy refuses the s...

Dec 06, 2018 by Deepak Pinjani

Swiggy - Food item not delivered ^Open

I ordered chicken teriyaki sub **"(** cm) ** but i got chicken salad...

Dec 05, 2018 by bhukya jayadeep naik

Swiggy - Swiggy not giving refund of burnt food ^Open

I asked for refund from swiggy and they simply denied. Attach the pic of food delivered....

Dec 05, 2018 by Mohit

Swiggy proclaims that ** minutes or free for which i had ordered today and the delivery took almost ** minutes and for which i raised a complaint asking for my refund but the customer support is denying saying its not in their database i reques...

Dec 05, 2018 by Mohammed rayeed

Swiggy - Package was dropped and rude customer service ^Open

I had ordered my food of rupee *** from swiggy, but for any issue I had to cancel it.. on the cancelation they charged Rs.**. but after this cancelation I have no any notification regarding my refund....

Dec 05, 2018 by Diwakar Thakur

Swiggy - Worng order And unprofessionalism ^Closed

I knoe your acompany has now name and in one of most establish companies in delievery section but I guess you have no heartings for customer satisfaction, Today in the midnight i had ordered from one of the restaurant Cafe Hangout Chattarpur, I...

Dec 03, 2018 by Shobit Thakur

Swiggy - Stale Food ^Open

This is my second complaint with swiggy and will be never ending until I stop using swiggy. I ordered from a highly rated restaurant and got a stale food which was not at all eatable. It was not at all eatable. I will better stop using Swiggy....

Dec 03, 2018 by Sudhanshu Kumar Singh

Swiggy - Damaged item was delivered ^Open

Swiggy Food Ordering website ...

Dec 01, 2018 by Aditya Mishra

Swiggy - Receiving messages from delivery boy ^Open

I had ordered from Idlies restaurant through Swiggy on Nov **, ****. A day after I received the order, I have been getting messages in WhatsApp from an unknown number. Later on that day I found that it was the number of the delivery boy who bro...

Dec 01, 2018 by Shrilakshmi priyadharshini

Swiggy - False offer and faulty application ^Open

When I opened swiggy app to order food online I saw there are offer showing up next to few selected restaurants. It says ** mins or free. So I selected McDonald's. I ordered my food around *:** pm and I receive my order around *:** pm. So I ini...

Dec 01, 2018 by Puja Paul

Swiggy order id-*********** the delivery guy dropped the order by mistake no offense a mistake from a poor chap its okay but the kinda service these people gave me was lathergic and way too least bothered firstly got a text saying the order was...

Nov 29, 2018 by Anwesh alur

Swiggy - Money has not been refunded ^Open

i have ordered online on swiggy and made a payememt via debit card my money has been deducted from the account and the order has not placed in the restaurant then i have cancelled the order and swiggy executives has generated refund for the or...

Nov 28, 2018 by SHANMUKHA SAI KRISHNA RAVIPATI

Swiggy - Poor service ^Closed

Hai my order was from frozen bottle coimbatore and I was not available at the location which I gave in the swiggy app. I was at my friends home which is just a min away from the given location. After some time the delivery executive phoned me a...

Nov 27, 2018 by Anoop

Swiggy - Spilled Food Delivered ^Closed

I have ordered food through Swiggy on Nov **, ****. The delivery boy showed up with spilled food. I raised the concern on call at same time but they said due to system they can't do anything. Try to speak to agent over the chat & they passed a...

Nov 27, 2018 by Manish Gautam

Swiggy - Package spillage ^Open

I order two items in swiggy and the time got spilled I can't eat something that got spilled inside a plastic cover and swiggy is not ready to refund the whole amount...

Nov 24, 2018 by H Suresh

Swiggy - Food or Oil ^Closed

Order No: #*********** Date: Fri, Nov **, **:** PM Food was too oily and was not eatable, contacted customer care for help but no help....

Nov 24, 2018 by Sudhanshu Kumar Singh

Swiggy - Missing order ^Open

I ordered * kulfi sticks from Bombay kulfi through Swiggy and received only * and one incorrect one. Tried calling Swiggy but no help. They don’t even try to listen. Ordered date - **-**-****, Time - **:** PM...

Nov 23, 2018 by Krishna Nayan

Swiggy - Damaged food delivered. ^Open

I ordered Lebanese chicken pizza and garlic bread stick from Pizza hut. It was my first order at swiggy. Upon delivery I saw food was damaged and spilling as pizza box was squeezed and pizza was broken inside with topping sticking to corner of ...

Nov 23, 2018 by Allan Joseph

Swiggy - Food not delivered on time ^Closed

I orderd the food at *pm but the food was delivered at **:** pm. when i was ordering the food the time of delivery was around probably ** minutes. but once the order was confirmed i got the text that my order will be delivered after ** minutes ...

Nov 22, 2018 by SUBHANU ROY

Swiggy - Package order is changed ^Open

My order I'd is#*********** I order for half tandoori Chicken but it came grilled chicken i am very much of upset for this i have updated the photo ...

Nov 22, 2018 by arun

Swiggy - Special instructions not followed by restaurant chained with swiggy ^Open

I ordered food * n half hours back n still no food. Just says the delivery guy is in restaurant from * hrs....

Nov 21, 2018 by Jeevan

I had provided special instructions of food without Onion and garlic on my swiggy order *********** awarded to Chatkaras restaurant on **/**/**** **:** pm. The order was delivered with food containing onionand garlic. I called customer service...

Nov 20, 2018 by Jigar patel

Swiggy - Refund not recieved ^Open

Swiggy has blocked my number, im not able to talk to the executives and they havent given me a refund ywt...

Nov 20, 2018 by Apoorva Dubey

Swiggy - Unprofessional bheaviour and service ^Open

I have ordered food from swiggy today around *:** pm resturtant nirula.after ** mins one delivery executive waa assgined and than i was waiting for my dinner.suddenly i checked the clock and it was **:** pm.so again i have checked the.order sta...

Nov 18, 2018 by Ankita

Swiggy - Received wrong order and Bad quality food ^Closed

I ordered for a Pineapple cake, but I received a BlackForest cake. They said they cant exchange or refund, so I tried to eat the cake but it was old stock. It tasted bad. I had to trash the cake. They refuse to give a refund now. ...

Nov 18, 2018 by Sai Snigdha Pinisetti

Swiggy - Complaint against swiggy for my refund ^Closed

I have ordered food via swiggy from a restaurant called A*B, I ordered a whole thali. Instead of that they got me a dhosa. While I rejected the order to receive, they marked it as delivered. And now they are telling they can't refund me the who...

Nov 18, 2018 by Oindrila Biswas

Swiggy - I am a pure vegetarian swiggy sent me non veg ^Open

I ordered food at ** ** pm and it was not delivered till ** ** then i started calling the customer care the said wait and finally the said the order was picked up by a guy who is not picking the phone so they can not deliver they are telling me...

Nov 17, 2018 by Supreet singh bedi

I am a pure vegetarian and they send me chicken.when I asked for refund they said the can't and also they can't replace....

Nov 16, 2018 by Arbind Lochan Mishra

Swiggy - Refund Not provided ^Open

I ordered from swiggy and that order was paid via debit card and the restaurant didnot confirmed my order so i have to cancel that order after discussing same with executive. Now its being * days they havent refunded my money but they are sayi...

Nov 14, 2018 by Chanchal Ahuja

Swiggy - Food Not Delivered ^Open

Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came. After wa...

Nov 14, 2018 by Hanif Chauhan

Payment of Rs *** was done to Swiggy against a order but food was not delivered, order no.*********** dt **.**.**, refund was also not done till date. Contact **********...

Nov 14, 2018 by NP Karthik

Swiggy - Swiggy Payment taken without any order ^Open

Was ordering for Dominos Farmhouse Pizza from Swiggy, on **-Nov-** - there was a delay in payment, when I returned and made the payment - the order was no confirmed - instead got a message saying "Pacman" ate the money -- there was no order in ...

Nov 12, 2018 by K Pradeep Shenoy

Swiggy - Stale food delivered ^Closed

I ordered food from a restaurant from the swiggy application on **th November **** on **:** am. The food I received was stale and when I called the company they told me that we will pass the feedback and cannot do anything. Am i supposed to eat...

Nov 12, 2018 by Gurjyot Singh

Swiggy - Wrong Food is delivered ^Open

Swiggy didn't provide me the right food. Then I requested them to replace the order but they didn't. The delivery boy abused me and did not want to come my room. Swiggy took my whole payment and gave me nothing. I spoke to their executive offic...

Nov 11, 2018 by Arthita Batabyal

Swiggy - Food order not deilvered ^Open

They are not placing my order and giving excuses...

Nov 10, 2018 by Monish

Swiggy - Refund not received and denied their duty ^Open

Dear Team, I have faced one problem from **-oct-**** and till now i have not received my refund from swiggy and they denied his duty....

Nov 10, 2018 by MANUJ AGNIHOTRI

Swiggy - Item missing in the food delivered ^Open

Iam vijay ordered food vide order number *********** and one item i.e., Kaju Jheera Rice was missing from the food delivered to me. Later i tried to contact the delivery executive but his phone was not reachable. I had a chat with customer exe...

Nov 08, 2018 by Vijay

Swiggy - Food delivered very late and application was unresponsive. ^Open

Hi, I have made an order on swiggy on **-**-**** at *:**pm for a milkshake worth Rs ** from a renowned restaurant in my city(Vizag). Within ** minutes I get a message on my phone saying that the delivery executive is unable to contact you so pl...

Nov 06, 2018 by Akram khan

Swiggy - Order not taken but payment made ^Open

The payment was successful but no order was updated our received. I want a refund. ...

Nov 03, 2018 by Akankshya Rout

Hi, I had ordered dinner for my family and friends from Biryani Zone (electronic city) on **st Oct at *:** PM. After a while the app became unresponsive and it kept showing that the delivery boy has arrived at the restaurant. I kept trying to...

Nov 02, 2018 by Ram Prakash

Swiggy - Bad quality and spoiled food ^Open

Sir yesterday I ordered food from bansi restaurent dugri through swiggy but rice bahut kharab the and khana stale tha but they said we cannot pay compensation...

Nov 01, 2018 by Meenu Garg

Swiggy - Delayed delivery ^Closed

Swiggy delayed my food delivery by *.* hours. Not just the delay, there customer care didn't reply, there on call person didn't pick call and it being dinner time, swiggy made me wait in sheer hunger for past *.* hours. When i tried to contact ...

Oct 31, 2018 by Harshit kashyap

Swiggy - Payment done food not delivered ^Open

I have order a pizza and choco lava cake worth of ₹*** via swiggy with payment done via netbanking. After waiting for long still the status of order was awaited. I called dominos regarding this so they informed that they haven't get the order...

Oct 31, 2018 by Himanshi Srivastava

Swiggy - Order was not delivered ^Closed

Swiggy service is going pathetic day by day, I have order food and the delivery guy who was about to get my order he switched off his mobile so we called customer care and spoke to Tabrez inform that we didn't receive our order plus delivery bo...

Oct 30, 2018 by Zuveriya Shaikh

Swiggy - Replacement not done properly ^Closed

I ordered rasgulla but I don't know how it got changed to ledikini and then when I received the order I thought of keeping it but the smell of the food was very bad and taste was also substandard so I thought of replacing it but what did I get...

Oct 29, 2018 by Raunak surana

Swiggy - The Quantity of food is not adequate ^Closed

i have ordered a cake form Swiggy, value of cake is *** rups after discount tha final proze is *** rups. but when i have received item, this is not a cake. i have received a ** rups pesty. when i call customer care then give me a bad reply.....

Oct 29, 2018 by Gaurav Gupta

Swiggy - Get charged Rs.20 on executive delivery cancellation ^Closed

I had ordered Veg thali of *** from Indiranagar Empire restaurant on sept **th and after waiting for continuous * hours the delivery boy says i got confused with the address which is a lie as it the most happening location, Old madras road, RMZ...

Oct 29, 2018 by Umama

I ordered a pizza from swiggy after the item was going to be delivered the swiggy app showed the message that the order has been delivered before time But i didnt get any food or call by the person delivering....

Oct 28, 2018 by Mayank sharma

Swiggy - Swiggy #23551819101, it very very bad and non professional food service company, and they are unfit ^Closed

Order No.is ***********. This ordered was cancelled on October **, **** due to swiggy's n restaurant's fault. I was told a refund has been inititated on the same day. Later i followed up with the support and they told me this transaction was fa...

Oct 27, 2018 by Juhi Singh

Swiggy - Late delivery and careless attitude ^Closed

My order was delivered very late and support team promised a compensation. After taking the order they barred me from service calls and on chat service they keep on saying ** hrs it will be resolved. Now they are offering public coupons instead...

Oct 26, 2018 by Shanmukha rao g

Not received food order till after one hour thirty minutes and it’s torture to the family, from Swiggy....

Oct 25, 2018 by Rajesh Bekal

Swiggy - Refund not received. ^Closed

On ** Oct ****, I placed an order on Swiggy for amount ***. ( Swiggy order no : ***********) But they could not execute the order fully but till today, ** Oct ****, no refund is given. There is no way you can contact Swiggy. They have ...

Oct 25, 2018 by Sam Mathew

Swiggy - Stale food with incorrect information posing serious health hazards ^Closed

Hi, My complaint is against online food service provider-Swiggy. The major issue is Swiggy bein the food service provider is unable to provide quality and reliable food service to the consumers. This is a total waste of the efforts and money...

Oct 24, 2018 by swati

Swiggy - Less food quantity ^Open

On **th oct **** around * PM, I had ordered chicken curry through Swiggy by take away Curry and Kabab, Sodala, Jaipur. They had given me quarter chicken in place of half chicken. I am eating from that take away from last * years and I know thei...

Oct 23, 2018 by Ashwini Kumar Meena

Swiggy - Recieved Stale food ^Closed

The food I received was smelly and stale. It was completely inedible. They are offering coupon which I didn’t accept as i will not be ordering from Swiggy in future. I just want my money back and also compenstion of ₹** for the trouble....

Oct 20, 2018 by Apurva Narayan

Swiggy - Missing Items- no proper response from Swiggy ^Open

I have ordered for food in which items were missing when received. When I had checked with Swiggy, they told that missing items were not available in restaurent. I have asked that why they had not informed me before accepting the order as I hav...

Oct 20, 2018 by Puneet Chaturvedi

Swiggy - Swiggy cheating customers; charged 3 time for same order ^Closed

I have been charged thrice for same order on **th Oct.. from Sarvodaya pure Veg Andheri East.. I ordered # *********** at * pm but the delivery person (Sagar Soni, as per app) never delivered the food, which is showing in history as delivered ...

Oct 19, 2018 by Jitendra

Swiggy - Food not delivered and they charged me ^Open

So I ordered using the Swiggy app got a conformation of the order it says ** to ** mins ur order will be delivered was waiting for the order it did not come tried calling the delivery guy he did not ans the call . Then I msg the Swiggy helpline...

Oct 19, 2018 by Nilesh kalwar

Swiggy - Account blocked ^Open

My I'd ******.. My I'd was blocked hub manager.. Pls unlock my I'd help me ...

Oct 18, 2018 by Abdul Akamath

Swiggy - Bad quality food delivered by swiggy ^Open

I ordered chicken roll and they delivered me chicken wrapped in Chapati....

Oct 17, 2018 by Sagar santra

Swiggy - Harassment by swiggy employee ^Closed

I am owner of a restaurant which is registered at Swiggy. I received call from the swiggy executive asking for the order preparation time. On asking for * min time, he start abusing us and use inappropriate language. We requested him to calm do...

Oct 15, 2018 by Upendra Dutt Sharma

Order id #********* dt */**/**** Order id#*********** dt */**/**** I ordered through swiggy first order through debit card which was not confirmed hence not finalized. I was in urgent need of same order so I again ordered clicking pay cash...

Oct 14, 2018 by Anita Gupta

Swiggy - Received completely different n cold food ^Open

I ordered two things first pizza second coffee Pizza was to be with veggies olives n sundried tomatoes but received a thin crust cold n waste pizza with only tomatoes Second coffee was packed in vegetable boxes came completely cold...

Oct 14, 2018 by Shubham Golyan

Swiggy - Food item missing ^Open

Dear Sir, We order a food from Bengali fun food with order no #*********** But the items were missing,This has happened couple of times.First time i uninstalled my app from phone no ********** and put the complain also.but no ac...

Oct 12, 2018 by Amit

Swiggy - I have paid money but it didt see my order money also got cancelled ^Closed

ordered my food at * pm through swiggy and at **.** pm on **th October ****. customer service calls up to tell me order will not be delivered. what should i eat for dinner after working whole day like a labor. if this is the way to work then pl...

Oct 10, 2018 by pawan gupta

Swiggy - Package delivered after 100 min in inedible condition ^Closed

Delivery boy * cancelled after ** min then next delivery boy took * hour and lied twice that he was prioritizing my order however he was busy elsewhere. Customer care was non supportive, v unhappy with the service ...

Oct 05, 2018 by Kapil

Swiggy - Pathetic food and service ^Closed

I called CC to report bad quality food for order #***********. Ph- **********. I am happy with the delivery services. But When I got the food, I was highly disappointed so I thought of reporting the issue. And Mr. Adil who answered the ca...

Oct 05, 2018 by abhinav

Swiggy - Stale pizza delivered ^Closed

This app is used by restaurants to sell their stale food probably on discount. I had ordered pizza from chicago pizza at mid night. I had bought swiggy super pack along with it for * months. But I received cold stale bad packaged shit that coul...

Oct 02, 2018 by Bhaskar

Swiggy - Wrong Address ^Closed

i have ordered of **rs from the swiggy and selected my current location and somehow the deliver my pack to some other place and after consulting customer executive they told me to cancel order i will get full refund. even that customer executi...

Oct 01, 2018 by parth

Swiggy - Not delivered on time ^Open

I ordered food from swiggy at * **pm on **th September **** and it was delivered at * **pm. As per my order it was **mins delivery or full refund. When I approached the customer service over chat, the guy was so rude and said that it was not a...

Sep 29, 2018 by Azhar

Swiggy - Items missing from my order ^Closed

On **/**/**** I have order mutton manchuria n * shawarmas I received the order with both shawarmas missing Which are worth *** RS I have immediately raised the issue then after two hours I called again n fought with a customer support name...

Sep 29, 2018 by PILLI PRANEETH

Swiggy - Poor Quality Food Delivered ^Open

**th September **** I have ordered food using the Swiggy application, and when I received the parcel, what I found was pure horror. The food looked/ smelled stale. It was so oily. The dish isn't prepared accordingly, like they made something...

Sep 27, 2018 by Gautam Jain

Swiggy - Swiggy canceled order (no. 20934344126) ^Open

Yesterday, **th September I ordered lunch by Swiggy. When their delivery executive came my phone was not reachable for tower problem. Within * minutes tower came and I saw they canceled the order as unable to contact me. I called them immediate...

Sep 26, 2018 by Ms. Prattusha Sengupta

Swiggy - Incomplete Delivery of Food. ^Open

This is to write about Swiggy's poor delivery for ORDER #***********. The delivered food was only half of the quantity which was absolutely of no use as it was for a official party. Reason for the mess was not disclosed. Upon complaining to Sw...

Sep 26, 2018 by Pradeep Kumar Chandra

Swiggy - Refund not initiated- order id: 17764826019 ^Closed

My swiggy order on **th August didn't get place but amount of *** was deducted from my freecharge payment account with respect to order-id ***********. I notified to customer care. They said they will resolve this in * day but i didnt get any r...

Sep 23, 2018 by Himanshu Arora

Swiggy - Rakesh golla ^Closed

My name is rakesh golla . i am from andhra . but due to my job process i staying at vadapalani from chennai . I ordered a food through online. basically ,i don't know tamil. but i explained clearly that local boy along with door number. and...

Sep 23, 2018 by rakesh golla

Swiggy - 2 times Order got Cancelled after a wait of 1 hr ^Closed

Dear Concerned, First of all that for Your mail asking me regarding my issue but rather than mailing me you could have called me. Anyways, today I ordered my lunch using Swiggy POP feature and order got confirmed also but after ** mins I ...

Sep 23, 2018 by Vishal Budhraja

I paid money last night but i didt get any thing this my first order worst experience with swiggy again i had to ordered...

Sep 22, 2018 by saikumar

Swiggy - Ordered not delivered and irresponsible behaviour ^Closed

Dear Sir, I have ordered food thru ur app and I regretted after seeing irresponsible behaviour by ur delivery executives and customer care executives.I ordered food yesterday evening *.** pm and I Waited for long * and half hours.U forcefully...

Sep 20, 2018 by SAI PAVAN LAKKAKULA

Swiggy - Take long time for delivering food ^Open

I order at *:** from china hut near bhatta.The food is ready by someone *:**.But delivery person get delay for delivering food to me.He take * hour to delivering food at my doorstep.I received my food at **:**.It takes * hours for delivering fo...

Sep 18, 2018 by NILANSHU

Swiggy - Food quality ^Closed

I ordered with swiggy and food was rottan and I traied to contact them many times but they are denied and told that it was not possible....

Sep 16, 2018 by Subham Pani

Swiggy - Made me eat non veggitarian ^Open

Sir Iam an eggaterian(LOCATION- opp. To Mitra academy,pankaj residency,Arekere,Banglore).I ordered an egg curry from 'veruthe oru thattukada' through SWIGGY. while having it I found chicken piece in it and I vomited ..I regret to have an or...

Sep 15, 2018 by Reshma A R

Swiggy - Transaction completed but order not processed ^Closed

I paid for my order on the Swiggy app, but after the payment is completed, the order did not get placed. This has happened twice now in the period of a month. The previous time, swiggy executives told me that Swiggy has not received the money, ...

Sep 15, 2018 by AK

Swiggy - Order accepted and cancelled after more than one hour ^Closed

I have ordered food from swiggy at around *.**PM, and the merchant accepted the order but after one and half hour swiggy customer care people called me tried to convince me to cancel order as food not available after one and half hour waiting ...

Sep 12, 2018 by Marumamula sravan kumar

Swiggy - Order Not Delivered ^Open

On Monday **th of August ****, I ordered food from Swiggy android app from my phone. I made payment using SBI Net banking option, while processing the payment, ** Rs. is debited from my bank account and I got SMS from Swiggy "Your payment for o...

Sep 11, 2018 by Shriniwas Aniruddha Kulkarni

Swiggy - Non Veg food delivered to Vegetarian ^Open

Hi, Very important to note that I had ordered food for my sister who is ***% vegetarian from Swiggy on *th Sep Refer below order for Veg, I received Chicken Momos in place of Veg Momos (Dish *). I only found out after she ate one momo. ...

Sep 10, 2018 by Alok Patro

Swiggy - Cancellation ^Open

I ordered food on *th September evening @ *.**pm. I had only *** rupees left in my account and thought of eating pizza for dinner. Once after i placed the order i got confirmation that amount was deducted from account successfully and Order is ...

Sep 09, 2018 by Ragavendra

they cancel my order every time when i pay with amazon pay and they don't even pick my call and when i ask for my refund they said it is initiated by our end but i haven't received it yet.they are just fooling around public i have order form CC...

Sep 09, 2018 by abhivyakti

Swiggy - Item are missing in my order ^Closed

It's happening second time , today I ordered food but some items are missing in my order , I.e. pav Bhaji and yesterday I ordered Sev Sabji and Paratha (*) , there was Paratha was missing in my yesterday's order. It's happening second consecut...

Sep 09, 2018 by Abhishek Mehta

Swiggy - Missing food ^Open

this is to complaint regarding you following services: *. the order was recieved at *:**am by mr. jitesh kumar. *. the food provided in the order was missing: order was of * chappati which was missing at the time of opening and only a single ...

Sep 07, 2018 by Molly

Swiggy - No refund on missing food items ^Closed

I ordered Fish Thali with order no *********** on Swiggy dated **-**-****. I received the order well in time. But when i checked it, some items were missing. There was no biryani rice and solkadhi in the parcel. Despite being hungry, i tr...

Sep 04, 2018 by Vikash

Swiggy - Cheating by Swiggy executive,customer care ^Open

i had ordered food from swiggy ,typed correct address but the app pinned it wrong and shiwed delivery address * km away from actual location i typed.I was unaware of it.When i realised it,i called swiggy delivery executive ,explained him the mi...

Sep 03, 2018 by Devanshi tyagi

Swiggy - Delay in delivery, after confirming the order asked to cancel the order ^Open

The person who should deliver the order called me and told I cannot deliver you food because I am far away from your place and told me to cancel the order and reorder so that It can be delivered by other person . When I cancelled order I didn'...

Sep 02, 2018 by Bhagyalakshmi K Raju

Swiggy - Bad Quality Food ^Open

The Manchow Soup that I ordered was too spicy. Despite many enquiries to compensate the Swiggy Customer Care denied rather casually. I am entitled to a fair compensation....

Aug 31, 2018 by Akhil Sasidharan

Swiggy - Order constantly delayed and finally not delivered ^Closed

Due to network issues, the restaurant didn't receive my order. They assigned * delivery executives one after the other until an hour and half had passed and finally in the end my order was cancelled by them. This is truly unprofessional service...

Aug 26, 2018 by Shaan Shivanandan

Swiggy - Food, Packing and handling was worst. ^Open

I ordered food from swiggy . The restaurant name is The Wrap Factory, Surajmal Vihar Delhi. When i received the food it was totally messy the sauce was scattered all over the other packets . So handling and packing was worst . When we open foo...

Aug 26, 2018 by Runa Goyal

Swiggy - Food not Received ^Closed

I have placed an order at *:** pm IST with order Id:#***********. It showed up ** mins and tracking wasn't working at all, adding to it Swiggy chat support or any of customer care numbers were not even connecting. I had to wait up to * hr :** m...

Aug 22, 2018 by Akshay Agarwal

Swiggy - Items missing from my food order ^Closed

I ordered food in Swiggy app on ** Aug. **** . Food delivery took more than ** minutes even when it was showing to be delivered in ** minutes . When the delivery came and i checked one of my items in the order was missing . I talked to the deli...

Aug 22, 2018 by Dhananjay Mani Tripathi

Swiggy - Refund on burnt food ^Open

I ordered Momos from Wow momo,Malviya Nagar through the Swiggy app on *th August ****, it was my birthday and i ordered * kinds of momos. I received burnt, bad smelling food which was completely inedible. and the prawns momo was not even deli...

Aug 20, 2018 by Sasha Vivek

I was told the delivery time of ** minutes and delivery was done in *** minutes and then I have to walk up to the streets to collect the order. I called up customer support and lodge a complaint ; executive asked me that your complaint will be ...

Aug 16, 2018 by Bittu Sharma

Swiggy - Food not delivered by swiggy ^Open

Dear Sir I was ordered food at swiggy but it doesn't delivered to me I was complaints for it at swiggy after show at site order delivered at that moment instantly call to swiggy customer care and at that time I don't get any call from servic...

Aug 15, 2018 by Puneet

Swiggy - Food items not delivered and cash denied for refunnd. ^Open

I had ordered from Swiggy Mcdonalds MAc McMaharaja, i was not serveed with Pespsi and Burger was smoky which i returned to the restaurant. I was denied replacement as well as Cash. today again same thing happened, i was denied refund ehwn again...

Aug 13, 2018 by RUPESH GUPTA

Since I had guest at my house I had ordered food from Swiggy.I had made the payment and was waiting for the delivery of the order. Since my order was being delayed I tried calling the delivery guy but he didn't answer.Finally after several call...

Aug 12, 2018 by Suman

Swiggy - Food poisoning ^Closed

Your request number is ******* Swiggy order #*********** The food I ordered Sunday night had a big black fly floating in the chutney. I chose to have the other item that looked fine. Turns out right after eating the food it gave me severe ...

Aug 08, 2018 by Jessica edwin

Swiggy - MG lose not show. Today is my full Time show & i have gone Noida for oder deliver and there is netw ^Open

I ordered from Hotel malabar through swiggy, order number#***********. I didn't receive my full order, *chicken biriyani was missing from that order. I called customer care and received a reply that only one chicken biriyani was available at ...

Aug 06, 2018 by Krishnanunni

Swiggy - No refund of money ^Open

From the last three orders I have always had either items missing or send other issues regarding my orders at swiggy . But today I have had it enough as money from my bank has been deducted but my order wasn't placed . I tried contacting swiggy...

Aug 05, 2018 by Srilekhya Dinavahi

Dear Sir, Me order deliver karne gya th Noida wha network ishu ho rha th *-* mint ka show nhi hua to sir meri kya glati h jo Mera MG loss nhi dikha rha h or mera Time pura h or me Dm ko call lga rha th unhone call pik nhi kiye or Helpline hme...

Aug 04, 2018 by Mohd ishfak khan

Swiggy - Missing item from my order ^Open

We ordered few things in Swiggy this morning out of which * item was missing. We raised a concern to Swiggy customer care and they didn’t gave us a solution instead they took it as a feedback which is not fair. They were not ready to give re...

Aug 03, 2018 by Keerthi Raghunath

Swiggy - Got a wrong item instead of ordered one and still no compensation ^Open

Ordered * McSpicy Paneer Burger on **.**.**. Received one McSpicy Paneer Burger & another American Cheese Supreme Veg. I complained immediately, still no option for replacement or refund was given. It lead to unnecessary mental torture, as I wa...

Aug 01, 2018 by R PRABHU

Swiggy - Uncooked food delivered ^Open

ordered food from swiggy and after ** min they deliver uncooked food as I was left with notime I have to return to work without lunch. I contact there support but they give me no solution.ORDER ID#*********** ...

Aug 01, 2018 by shubham tiwari

Swiggy - I ordered pizza which is not delivered and my money is also not refunded ^Closed

After doing payment they cancelled my order and not refunded money.....

Jul 30, 2018 by Heena

I have not received my order after exceeding the time they have given,also money has been deducted from my account....

Jul 30, 2018 by Albin Biju

I ordered food through swiggy. The kept me waiting for around * hours and then cancelled my order. I ordered food for my bedridden wife. I am away from her, Tell me how i am gonna feed her. That is so unprofessional of them. They should be pena...

Jul 30, 2018 by mohit makkar

Swiggy - Wrongly charged ^Open

After delaying the order by an hour, i initiated for cancellation, but was still charged cancellation fees inspite of swiggy casing me so much inconvenience and not delivering as per the committed time. The customer care executive was rude whil...

Jul 30, 2018 by sapna salian

I made an order with swiggy at *.** ,at that time it showed me delivery time ** minutes. After waiting for nearly ** minutes , when I called the delivery boy , he told me ur order is out of * km range so it will be cancelled whereas when I cont...

Jul 19, 2018 by Asmeet

Swiggy - Refund Issue ^Open

Did not received the refund of 848/-...

Jul 10, 2018 by Sanjay Singh Yadav

It is an experience to deal with Swiggy. My order was cancelled by Swiggy and my money has not been refunded since the last * months. Phone numbers published on their website (********) do not work or it is impossible to go past the initial ann...

Jul 04, 2018 by Avinash Karve

Swiggy - Food order cancelled ^Closed

I orderd feom swiggy at around *:** in evening and after waiting for more than an hour they cancelled my order stating that did not received the call even though i did not received any call from their side.. They blame customer for their mistak...

Jul 01, 2018 by Uzma

Swiggy - Order not delivered and company not taking responsiblity ^Open

Food not delivered on time, very casual n irresponsible behavior from customer service n delivery guys.. Not at all trained staff.. I had to face alot of embarrassment because of swiggy.. Please take action against swiggy. ...

Jun 24, 2018 by Elahi Manu

We have been kept waiting for * hours.The restraunt is closed .The delivery guys messed up.Some one else took the order. Now who is the point of responsablity. Big mess up on account of Swiggy. I want compensation please.Atleaset a sorry...

Jun 24, 2018 by Sarla Meena

Swiggy - I did not get my refund money refund within stipulatedtime ^Closed

i have cancelled my order on **-May-****, and asked to refund my money and assured my money will be refunded with *-* business days but still i haven't received my money and trying to reach regarding the same but they are responding that refund...

Jun 08, 2018 by Ravi Pala

Swiggy - Wrong food item and delivered leftover food ^Open

i ordered food from sanjha chulha thru swiggy on ** ..* laccha paratha.. dal makhni ...nd soya masala chaap..food delivered on ** may at ****... leftovers food was delivered...they didn't even as per my orders....very disappointing...

May 27, 2018 by jagdish dhaka

Swiggy - Wrong order delivered, replacement was not the order I asked for so I had to cancel it ^Closed

I ordered for desserts from a restaurant, they patched me with extra complimentary desserts which I didn't ask for nor. the order had * of those complimentary desserts and nothing I have ordered and paid for. When I asked for replacement, I was...

Apr 27, 2018 by Hustle

Swiggy - Cancelled my order due to unavailability and refund not credited ^Open

i ordered a cake from swiggy but the order was cancelled from their end as the product was unavailable. but since i had made an online payment i was eligible for a refund but it has been six days and still i haven't got any refund nor are they ...

Apr 18, 2018 by Parth Mehta

Swiggy - Delivery boy uses contact details to later bug you on Whatsapp ^Open

i have ordered food from swiggy app from paradise by mistake i have mentioned wrong address so before ordering i have paid my amount so i cancelled the order and requested to refund my amount so confirmation call came that we will refund your ...

Apr 17, 2018 by BOGGULA MANIRAG REDDY

Swiggy - Refund not processed yet ^Open

I had placed an order for ***/- in swiggy (order no: **********) through phone pe. At first Swiggy denied and said that the payment is not captured in their system so no question of refund. However phone pe confirmed that transaction was succ...

Apr 09, 2018 by Anindan Mukhopadhyay

Swiggy - Never ever order food from swiggy ^Closed

Hello People, be alert always. Like to share a very bad expereince with swiggy. I recently ordered food from swiggy for the *st time, i did my online payment but i didnt get any bank dedcution messege, and i got my orders, then the delive...

Mar 20, 2018 by TUASIRAMS

Swiggy - Worst packaging and spillage issue ^Open

This is what I got in the name of pizza....when I spoke to their executive...they was like we will pass the feedback to the restaurant....nd they don't have the the replacement and not even the refund....this swiddy is really worst........

Feb 20, 2018 by Harish R Damsam

Swiggy - Swiggy not delivering item and also not refunding ^Closed

Swiggy order id #**********. I did not received an item worth Rs. ***. I have contacted swiggy support, but theyare not ready to provide refund. ...

Feb 16, 2018 by Sankaranandh

Swiggy - Swiggy Order #1141260881 ^Closed

Swiggy Order #**********...

Feb 14, 2018 by Samrat Chatterjee

So, I placed my first order from Swiggy today. How wonderful is it that the delivery person employed by you uses the contact details to later bug me at *pm at night on my Whatsapp. First, for the displayed ETA of *mins I wait nearly **mins an...

Feb 07, 2018 by Saumya Gangwar

Swiggy - not giving cashback of my cancelled order ^Closed

My order no #********** on ** Jan **** got cancelled by - McDonald's(Seasons Mall, Unit no F**, Magarpatta, Hadapsar, Pune-******). But till date I didn't received the cashback of that order. When I contacted Swiggy regarding the same, they ...

Jan 30, 2018 by Shirish vasantrao herwade

Swiggy - Substandard service on food delivery ^Closed

I had specifically mentioned while ordering that there should be less oil in my food (which was also confirmed by the delivery person saying he had personally checked it), but the food delivered had excess oil in it - hence I am highly dissatis...

Jan 19, 2018 by K Kartick

Swiggy - Food is not delivered ^Closed

I have worst experience of ordering food from Swiggy. I had ordered food at *.** pm and i have received call from them that order can not be delivered as its not under delivery grid. This is the most hopeless reason and service i have received...

Jan 06, 2018 by Pradeep Sonawane

Swiggy - Life threatening food delivered by drunk man ^Open

Last night i ordered from this new Maharashtrian restaurant for the very first time through Swiggy. My order was delivered around *:** pm which consisted of Surmai Fish Fry. Usually a portion of fish appetizer consists of two or three pieces of...

Dec 28, 2017 by Akshita singh

Swiggy - Pure Vegetarian made to consume non-veg food because of incorrect product packed and delivered ^Closed

My friend had ordered for Panneer Tikka Wrap from Fasos, Nungambakkam Chennai (Order No *******) through Swiggy (ref No **********). Refer attached bill for me. I 'm a pure veg by birth and unknowingly I consumed it only to realize after a few ...

Nov 22, 2017 by Nalini Parthiban

Swiggy - Was showing 50% off but full amount was deducted ^Closed

I made an order from the restaurant (order no.- **********) which was there on the page 'offers near you' showing a discount of **% flat on all orders. When I made the payment, the amount deducted from my account was that of the total bill amou...

Nov 03, 2017 by Akash Bhatia

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