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I am placing the order for food daily three times from Swiggy. Some times they are delivering the food what I had ordered. But some days they call me over the phone and say that the item ordered by me is not available in the restaurant. It is h...

Mar 21, 2019 by K BALA KRISHNAN

Swiggy - Irresponsibility by the company ^Open

I ordered from Swiggy and the app said that my order was being processed and that I would get the order in 47 mins. But in a few minutes, the app pop said the hotel had closed whereas Google said the restaurant was open. ...

Mar 20, 2019 by Xxxxx

Swiggy - Cold food delivered ^Open

I received too cold food. It was highly disappointing. I requested a full refund for this order but they have refused to say they'll pass the feedback to the restaurant. The same thing happened a day ago. I received a different order. Again the...

Mar 20, 2019 by Anurag Pandey

Swiggy - Wrong food item received ^Open

Wrong food item has been received. I had ordered panner lababdar instead of that I got shai paneer and the quantity of the food is too less according to the amount. ...

Mar 19, 2019 by Aayushi Mittal

Swiggy - Missing items in my order ^Open

I had ordered from Mc Donald's order #35568343425 and few of my items were missing from the order, not to mention item received was dead cold. After complaining multiple times, I have been told 1. They can give me Rs 75 as a token of apology ...

Mar 19, 2019 by Agrata

Swiggy - Package received without seal ^Closed

I ordered food from Swiggy. They delivered me the package without the seal. If required I can give you the proof of chat. ...

Mar 19, 2019 by Josley jafran vas

I have ordered food from Swiggy at around 10 pm. Money deducted of Rs. 129/-. After 1 hr of order time, Swiggy delivery agent called me and said the restaurant not accepting order because some other agent already picked the order. So, they cann...

Mar 19, 2019 by D M KRISHNA

Order number 36000766062 I placed an order on swiggy but the order doesn't confirm. So I talked to a customer support agent he assured me that my order is confirmed and delivery should be made in within 20-25 minutes. I have confirmed again by...

Mar 18, 2019 by Rajat agrawal

Swiggy - Bad quality food received ^Open

I ordered the food from swiggy and the food delivered to me was stale and burnt also the cold drink was too hot. I complain to the swiggy customer support and they didn't resolve my issue. They wasted my 1 hour in chat and said sorry for the i...

Mar 18, 2019 by Rishabh

Swiggy - Food missing from my order ^Open

I had order food from Swiggy around 12.30 am and food got delivered by 01.15 am. I check the food and found items in food were missing. This was informed to the delivery guy as well as the customer care. They told refund of Rs.269 will get done...

Mar 18, 2019 by Ravi

Swiggy - Package not delivered ^Open

I ordered a Pao Bhaji at my place and mentioned full address in the details. The delivery boy called me and informed me that he can't come to my place (at the mentioned location). First, he got late. Secondly, he asked me to meet at kid point a...

Mar 18, 2019 by Vishal Pachauri

Swiggy - Rotten food delivered ^Open

I had ordered a few items from a restaurant that was listed on Swiggy. When I received the food, the foul smell came out the second I unpacked the biriyani. I raised a complaint in Swiggy's customer service claiming to have received bad quality...

Mar 18, 2019 by Nived Nambiar

Swiggy - Order not received ^Open

We had given the order of Rs. 75 but received the same worth in Rs.35 only. They had given me Rs.25 coupon as a refund but when I applied this coupon for further order it wanted Rs. 30 again as delivery charges. It means I will have to suffer a...

Mar 17, 2019 by Adeeba arif

Swiggy - Order cancelled and payment not refunded ^Open

I ordered double egg roll by rolls mania through swiggy. My order was not delivered as it cancelled by swiggy. Also, my amount is not refunded. Swiggy order no last 4 digits 3298....

Mar 17, 2019 by Imran malik

Swiggy - Packaging issue, food got wasted ^Open

I order an ice cream which I received in a total melted condition which got wasted. I asked Swiggy agent, Mr Moloy Ghosh, to refund or give my ice cream back via chat but instead of helping me he talked with me sarcastically and closed my chat ...

Mar 17, 2019 by Aftab Alam

Swiggy - Package was broken ^Closed

I ordered food from Swiggy. When I received it the package was already broken. The food inside was cold, stale and oily....

Mar 17, 2019 by Darshan

Swiggy - Wrong package delivered ^Open

Ordered food was butter khulcha of quantity 10 pcs which cost for 523.80 and normal khulcha delivered. They have a pathetic customer support team which don't want to accept their mistake in spite of producing them proofs....

Mar 17, 2019 by Habeeb

Swiggy - Delivery executive behaved badly ^Open

We ordered food from Swiggy, order number #35824731386. The delivery executive Naveena abused badly for not marking a current location properly to the lady who came to pick up the food. Used bad words by calling her mother sister....

Mar 16, 2019 by Nadhiya

Swiggy - Complaint not addressed ^Open

Https://voxya.com/view-complaint/damaging-use-of-plastic-in-food/19926...

Mar 16, 2019 by Prabhat Gaur

Swiggy - Cheated by the company ^Open

I placed an order at 10.30 pm. It was promised to be delivered by 11.15 pm. I ordered food and made an online payment. The status was shown as "food is getting prepared", till 12.15 am and then the delivery executive called up and said that the...

Mar 16, 2019 by Kannan RK

Swiggy - Refund not done ^Open

I cancelled my payment transaction as I wanted to order something else in the middle of the transaction. The amount was deducted from my account. Now it's been more than 7 days. Still refund is not done. Order id-35126444369...

Mar 15, 2019 by Sandeep Singh

Swiggy - Uncooked food delivered ^Open

The food was very uncooked. It was almost raw. Please help me with this....

Mar 15, 2019 by Shivam

Swiggy - Wrong food delivered ^Open

I have given special instruction to not include tomato in my order as I am allergic and I asked for a refund since I cannot eat what they provided and to order from another restaurant. The customer care executive Purvi Uniyal just closed to the...

Mar 15, 2019 by Deepa Kumar

Swiggy - Food pack not received ^Open

I ordered fast food for my guest through Swiggy website, they confirmed my order and approx time of delivery was 30 mins. Also, payment was deducted from my account but after 30 mins a call comes from Swiggy customer care (+912268423701). They ...

Mar 15, 2019 by Debi prasad Senapati

Swiggy - Item was damaged ^Open

I ordered a cake from Swiggy worth Rs. 810 at the rate of Rs. 510 after coupons and I prepay this order. When the order was delivered it was damaged and when I talk to the customer support they said that they will not able to refund it back. As...

Mar 15, 2019 by Kumar Amulya

Out of 10 orders placed with Swiggy 4th time they have not delivered it. Please take some action against this company, they keep on refunding the money but that is not the solution....

Mar 14, 2019 by Aadarsh Shaw

Swiggy - Rube behaviour by the agent ^Open

I have cancelled an order today and it was a first order that I cancelled by the time I have been with Swiggy. It was cancelled a minute after the order is placed. They have disabled my cash on delivery option which is unfair for a customer lik...

Mar 14, 2019 by Swathi B

Swiggy - No refund received ^Open

My bank account showed that the particular Swiggy payment was double time debited. I have raised the complaint to refund@swiggy.in but they have not responded. There is no contact number, mail id and customer care number in their website/app. P...

Mar 13, 2019 by Sowmiya

Swiggy - Rude delivery boy ^Open

Very scary. The delivery guy was rowdy. He threw the 4 packs of pizza on to my hand and asked me "Now what" because I questioned him why was he so late? I got it after 1 hour. Also, chat support is not giving out customer support phone number d...

Mar 13, 2019 by Mahesh Ramakrishna

Swiggy - Stale food delivered ^Open

I ordered chicken shawarma (Order no # 35477029824). The restaurant people delivered stale and spoiled food. I have taken a small portion of the food then immediately vomiting are coming due to this stale and spoiled food. I am not worried abo...

Mar 12, 2019 by A Muneswararao

Swiggy - Stale food delivered ^Open

My order number 35465812063 Restaurant – Rajdhani Punjabi Dhaba, Chennai Order – Palak paneer and rajma Chawal Price – About Rs. 145 each I was delivered by stale, inedible and stinking rajma by the restaurant. When I brought to the n...

Mar 12, 2019 by Gautam s

I ordered 2 veg thali from Swiggy. My order delivered by Swiggy and my payment deducted by Paytm account. Then Swiggy automatically cancelled my order due to some reason. So I want to complain against Swiggy....

Mar 11, 2019 by Imran ali

Swiggy - Use of plastic in food ^Open

Despite my several complaints, swiggy is delivering hot food and beverages in leaking plastic instead of aluminium bags. They are not ready to correct themselves, forget the possibility of getting a refund from this company. I'm very scared as ...

Mar 10, 2019 by Prabhat

The delivery agent tells me that some other customer fraudulently took my order from him. However, I call the customer support executive of swiggy, he says he has delivered my order....

Mar 10, 2019 by Baniaz

My order was delivered to someone else and when I raised complaint the chat assistance telling that this is due to the technical issue and they refunded my amount also which will take 5-7 days to clear. Now it's almost 11.30 pm. Now, what shoul...

Mar 09, 2019 by Jayakar yazala

Swiggy - Rider dash a boy ^Open

Swiggy rider dash an 8 STD boy in Evershine Nagar opp.pizza hut in Malad (West). He was not waiting to look back. What happened to him it's final exam time. Swiggy rider details MH 04 3889 middle alphabets are missing. Please look into it....

Mar 09, 2019 by NITIN PRABHAKAR PATIL

Swiggy - Refund not completed ^Open

My refund for order no. 34351143485. I ordered on 27 February 2019 is still pending. Money was deducted from the account but the order was failed. Later there was a message that payment for the order is failed the amount debited from the accou...

Mar 09, 2019 by Shubhanahi

Swiggy - Wrong food delivered and no refund ^Open

I ordered an XL burger and paid close to 190 and I received a regular burger priced 80. Swiggy refunds only Rs 17. Not at all fair. How do I take them to court and destroy them for their brutal behaviour? The customer care was also very aggress...

Mar 09, 2019 by Steve Moreira

Swiggy - Food has delivered from different restaurant ^Open

I ordered food from the mostly Mughlai restaurant through swiggy and swiggy has given the bill of mostly Mughlai but the food delivered to me was packed in the name of dui pare Bangla restaurant. And I think this was swiggy pre-planned because ...

Mar 07, 2019 by aditi das

Swiggy - Package not received ^Open

I ordered the two items, but I am not received 1 item. I called the restaurant owner he talked very badly. Then I called to them, Swiggy cc person told to me swiggy was not responsible for missing order. Swiggy can take only feedback. I ordered...

Mar 07, 2019 by Vakacharla srikanth

Swiggy - Refund not initiated ^Closed

I ordered pizzas from dominos through swiggy on 28th of February and it was delivered late. I demanded refund and dominos agreed to it. They initiated the refund to swiggy on 4th of March but swiggy isn't refunding me and on top being very irre...

Mar 07, 2019 by Vidita Kambli

Swiggy - Received the non veg food instead of veg ^Open

I have ordered veg paneer and paneer tikka roll from the swiggy. When I received my order and my mom had a bite. At first, she didn’t realise that its a chicken roll. When I got to know that, I immediately called the swiggy and restaurant. Th...

Mar 07, 2019 by Surbhi jindal

Swiggy - Refund not recieved ^Open

I have not received my refund of Rs 230 from swiggy of an order which was cancelled by swiggy placed on 20 Feb 2019 and till now I have not received any refund of my cancelled order. Swiggy has a policy of refunding the money within 7 to 8 busi...

Mar 07, 2019 by Vikram Bhaskar

Swiggy - Extra item not included in order ^Open

I ordered a club sandwich from Subway. I chose the egg as an extra item to be added. However, the sub did not have egg in it. It is the second time this is happening. I have tried to contact customer support multiple times but they simply claim...

Mar 07, 2019 by Sreenadh Narayanan

Swiggy - Payment made but order not placed ^Open

On 26th Feb I was making an order on Swiggy. Due to some error on Swiggy's app, the order was not placed but my money from paytm was deducted. Now they both are blaming each other....

Mar 07, 2019 by Shashank Jain

Swiggy - Refund not given ^Open

I made a purchase of chicken biryani from Swiggy with the spicy restaurant for 251 and paid through online but it said payment was failed and for the second time also I made the payment and said the same thing that payment was not completed but...

Mar 07, 2019 by Thirupathi Reddy

Swiggy - Did not deliver the ordered item ^Open

My ordered item not delivered by Swiggy. Moreover, they called me to say that they will not deliver as the distance was more than 5 km - while in actual the distance between the GPRS location and actual location is less than 2 km....

Mar 06, 2019 by Sanjay kumar mukherjee

Swiggy - Delivery issue by the company ^Open

I placed an order and after waiting for an hour the delivery guy said he can't deliver the order. Order number: #34861765985 Delivery boy contact details: 7595838102...

Mar 05, 2019 by Mahua

Swiggy - Amount not refunded ^Open

I order on 22nd of Feb and that order got rejected but till today I didn't get my order amount refund. They provided fake email id for the refund and customer care also recorded messages....

Mar 05, 2019 by Mehak

Swiggy - Food delivery executive issue ^Open

I had placed an order with Keventers. The delivery guy took more than the required time due to being lazy in picking up the order and then filling petrol on the way. I don't think I should pay delivery charges if Swiggy is not willing to fire s...

Mar 04, 2019 by Aditya bhala

Swiggy - Company delete my account without my permission ^Open

Ordered food for Rs 144 paid on 3rd March 2019. Order number 34679631764. The delivery person on phone spoke to Swiggy customer care who told me they will send fresh food. After waiting for a while found that the order was marked as delivered....

Mar 03, 2019 by Praku

Swiggy - Nonveg food delivered instead of veg food ^Open

On 28th Feb night I ordered veg samosa platter and they gave me chicken samosa. I'm a Brahmin and this had done a deep impact on me. I want the restaurant to be banned from swiggy....

Mar 01, 2019 by Priyanshi Patsaria

Swiggy - Burnt food delivered ^Open

I have ordered 2 roti and paneer from this company and what I have received was just garbage. The roties were black brunt. Paneer was nothing but oil. I have done the complaint just after the order but no refund is given by them....

Feb 28, 2019 by Parmesh

Swiggy - Money not refunded ^Open

I ordered two times from swiggy on 18/02/19 both time they cancelled my order. I don't know why?? I complain to them they said your money will be refunded in 5 days but I didn't get the till now. And now they are not replying to my messages. ...

Feb 25, 2019 by Aman prakash

Swiggy - Refund not received ^Closed

Now it has been more than 2 months my refund has not yet received. I have contacted their office still they are not responding. Please do something....

Feb 25, 2019 by Harish Radhakrishnan

Swiggy deleted my account without my permission. Please do the needful. I want your help in this matter....

Feb 24, 2019 by PRALOY DATTA

Swiggy - Rude behaviour by the customer care ^Closed

I called customer care to track my order. A girl named Pranitha attended my call. She was very arrogant and rude. When I asked about the reason for the delay in delivery she told me that 'even we are humans' , ' hum log bhi insaan hein'. I am ...

Feb 24, 2019 by Berin K Babu

Swiggy - Stale food and different than ordered ^Closed

I ordered mutton Biryani from a restaurant through swiggy. However, it didn't appear to be containing mutton pieces and moreover, the pieces were stale and cold inside a hot biryani. I complained to the swiggy customer care but they refused t...

Feb 22, 2019 by Anurag Raj

Swiggy - Delivered food was not fit to eat ^Open

I've ordered subway with plain bread but swiggy provided me with the wrong bread. I contacted them immediately as stating that I've got wrong order but they did nothing and simply said they have taken feedback. This is not the first time. I hav...

Feb 22, 2019 by Shivam bedi

Swiggy - Refund not done ^Open

I had order food from Swiggy on 26-01-2019 and the order was cancelled by the restaurant. It has been one month till now I didn't get a refund back. I contacted the customer service about 7 to 8 times all of them are saying it will take 5-7 day...

Feb 21, 2019 by T V SVA TEJA

Swiggy - Order cancelled by the company ^Open

I ordered for food as attached, however the order was cancelled by Swiggy agent ( as accepted by customer care executive in the call I made at 8:07 PM) saying that I was not reachable in my mobile to check for cancelling the order, which never ...

Feb 20, 2019 by Habibulla Khan

Swiggy - Order not delivered on time ^Closed

This is regarding swiggy order no. 33737563145 delivered from juice maker which has 30 minute or free service guarantee. The order was placed at 5:02 pm and delivered at 5:43 pm (proof attached). When contacted customer chat, the executive clai...

Feb 20, 2019 by Nilesh Dalvi

Swiggy - Incomplete order received ^Closed

I have ordered daal khichdi tadka and order received on daal khichdi without tadka. Money and parcel both collected from me and no replace order received. My Order No was #33729267227...

Feb 20, 2019 by NIKESH SHINGADIA

Food not delivered but I got the message that I have received my order. I got the call from this number- 08048574807. Please give me my refund otherwise will do FIR of both swiggy and the restaurant. The matter is not about the amount that is s...

Feb 18, 2019 by Divyesh Verma

Swiggy - Refund issue ^Open

I have placed an order in xyz restaurant. Swiggy follows 3 criteria 1) order placed 2) preparing food 3) out for delivery. I've received the message like your order is out for delivery. I received a call from the delivery guy he said, sir, yo...

Feb 17, 2019 by Kingston

They did not deliver the food even the rider was not able to reach to my location and I was continuously trying to locate my address from last one hour but still, he is not able to reach. Finally, in the end, he said I am new at this location. ...

Feb 16, 2019 by Asim kumar

Swiggy - Not addressing the problems ^Closed

Swiggy is not resolving the issues with the orders. The site always shows that the error has occurred in the help option. There is no way to reach out to them which is completely a dictatorial behaviour in the service economy....

Feb 15, 2019 by Sagar Teotia

Swiggy - Wrong item delivered ^Open

I ordered a milk chocolate waff-wich from Belgian waffle on swiggy. However, the order I received, after 1.5 hours, was a dark chocolate normal waffle. Moreover, the delivery man did not even have 30 rupees change. When I tried to pay via an ...

Feb 14, 2019 by Saniya Shah

Swiggy - 30 mins guarantee or free promise broken by swiggy ^Open

I ordered food on swiggy at 7:34pm on. The waiting period for the order was 42 minutes. at 10:35 pm I receive a message that the order has been delivered. I contact the delivery person and he says that he had met with an accident and had not ta...

Feb 14, 2019 by Deepak Joy

Swiggy - Payment not received ^Closed

Hi I have been running as a swiggy temp. delivery boy for 3 days and they have not given me payment.They said the payment would be done on jan 5 2019 now it has been more than one month still not received payment.i went to there office and rep...

Feb 14, 2019 by Harish Radhakrishnan

Swiggy - Items are missing from the order ^Open

Today I ordered two veg meals for my family members. After the delivery, I saw Chapatis are missing from both of meals. I lodged a report at the customer care of Swiggy. But they didn't respond very well. Total amount of this order is 180. I wa...

Feb 14, 2019 by Arthita Batabyal

Swiggy - Food is not as per ordered ^Closed

I orderd Corn and Peas sub 6" from Subway, Ruby Area, kolkata. The item received in time. Butthere is not a single piece of corn or Peas. Remove Subway from your list of food server. Debapriya Rahut ...

Feb 13, 2019 by Debapriya Rahut

Swiggy - False assurance of refund ^Open

Swiggy escalation executive have assured me that refund of Rs.225 will be refunded within 2 to 3 working days but its been more than a week. I have not received refund of rs.225. Swiggy is the worst service where they are not able to provide p...

Feb 12, 2019 by HANSON MENDONSA

Swiggy - Non Veg food delivered under veg food box ^Open

Hi I had ordered one non veg quesadilla and one veg quesadilla for listed restaurant ("Firangi bake"-www.firangibake.com). After receiving the order, during eating, we found that restaurant had deliverer the non veg item in veg item. This is ...

Feb 12, 2019 by Akshay Agarwal

I placed this order today as I had function at home hoping this will be delivered within 30 mins. But u guys delivered the order 90 mins so I had to serve my guests very late. Now before I place the order there is nowhere swiggy talks about the...

Feb 09, 2019 by Karthikeyan Subramaniam

Swiggy - Late spoiled food delivery ^Open

Hi , i have ordered food on swiggy on 01-Jan-2019,the delivery was very late and 1 item was missing immediately I informed to swiggy they said that they will refund my money, afterwards in the delivered food biriyani was chilled and it gives so...

Feb 06, 2019 by Thiruveangadam

Swiggy - Food delivery denied ^Closed

My email address is krishnaeee2393@gmail.com, I've placed the order in Swiggy app but it the app has considered some other delivery location 4 km long and delivery executive denied to deliver to my right location, swiggy customer care is saying...

Feb 05, 2019 by Krishna Kumar

Swiggy - Account Suspended ^Open

I had money in my account rs75 It has been blocked now for no reason Mob 9167887886 This is intended revenge against me by Swiggy for asking my refund. They have purposely barred my account. I am not able to place any order l. Moreover, m...

Feb 05, 2019 by Racheet Mehta

Swiggy - Account suspended ^Open

@SwiggyCares @swiggy_in Why the hell is my account blocked, It shows that it's suspended. I have a 75Rs promo code in that. Who's gonna give me my money back. Don't care about the app. I have zomato n UberEats. Never Using Swiggy again but wha...

Feb 05, 2019 by Racheet Mehta

Swiggy - Package for 2 food items not been delivered worth 150 each ^Open

I have placed 8 quantities (Birayani worth Rs.150 each exclusive taxes) from the restaurant Kabab magic where i have made payment for 8 packages through my debit card, when i have received the order only 6 qualities of packages of food have bee...

Feb 03, 2019 by HANSON MENDONSA

Swiggy - Membership benefits not given. ^Open

I had taken a swiggy super membership. It gets free delivery. I paid 129rs for that. I understand my orders should be above 99rs to gret free delivery and I make sure of that. Still it charges....

Feb 02, 2019 by Berzese Todiwala

Swiggy - Wrong item delivered ^Open

Hi I had ordered cheesecake fantasy icecream through swiggy from cold stone... Costed me Rs 250They delivered chocolate ice cream...I am allergic to chocolate...and I would never spend Rs250 for chocolate ice cream When contacted swiggy to ...

Feb 01, 2019 by Vinaya

Swiggy - Lost of documents ^Open

I am nitish bharadwaj and one day i went to join in swiggy as a delivery boy and i met an agent in office at night 8pm.. I spoke to them and ask about details and they took my documents originals ( Adhaar, Pan card, driving license,) and i said...

Feb 01, 2019 by T NITISH BHARADWAJ

Swiggy - Refund/Replacement not given. Wrong food delivered ^Open

I ordered Chicken masala which is Red in Gravy but got Some other Sabji Of white Gravy Even after their staffs promise to replace to product,swiggy is not giving me replacement Mob 9167887886 Order #31818798315 Order #31821190838 ...

Jan 30, 2019 by Racheet Mehta

Swiggy - Did not get refund for a cancelled order ^Open

I have ordered a dominos pizza through swiggy in Hyderabad on 18Jan2019.i paid Rs629/- for the pizza through order id 30897257974. Dominos called me and said we don't serve your area and refund will be credited in a week. It's been ten days now...

Jan 28, 2019 by Tannery Venkata Naresh Kumar

Swiggy - Spill of curry ^Closed

I've been promised for a refund but later is said that there's no refund....

Jan 28, 2019 by Jahnavi

Swiggy - Inadequate Food quantity, poor packaging, might be eaten ^Open

The food quantity was very less, not sealed, took 59 for packaging still poorly packed. Ordered from Sindhi society gymkhana club, Chembur. Also know as olive garden...

Jan 26, 2019 by Nandita Manjhi

Swiggy - Mutton biryani without mutton ^Closed

Swiggy delivered the mutton biryani without a single piece of mutton. They are not agreeing to refund the money now when I requested them. ...

Jan 26, 2019 by Pawan Pandey

Swiggy - Swiggy Payment Failure Issue ^Closed

Hi Team Swiggy Order - ORDER #30262974034 | Fri, Jan 11, 11:52 AM Its painful to say I suffered a lot because of Swiggy. I was trying to place order on 11th Jan from Subway on swiggy. It got failed multiple times, from Kotak Mahindra Bank...

Jan 26, 2019 by Santosh Ghude

Swiggy - Wrong Items Received ^Open

I had ordered for a Breakup party eclair and Nutty Choco Donut, however, got some different donuts. I contacted Swiggy via chat and was promised a replacement, which i got in about 10 minutes however, that was also wrong item. I again contacted...

Jan 25, 2019 by Manisha Sharma

Swiggy - Wrong food delievered ^Open

I had ordered food from Dwight.but they delivered the wrong parcel.when I contacted that I got the msg Amount will be refunded within 48 hours.it has a been a week now.Now they are saying they can't give refund Location Bangalore. ...

Jan 22, 2019 by Nimesh

Swiggy - Food delivered was in bad condition ^Open

I ordered food on 20th Jan at 9.25pm After so many follow ups with delivery person and swiggy executives I received my food around 11.20 pm. Approx after 2 hrs. Thanks condition of food was very bad, boxes were open, seal was not proper, foo...

Jan 22, 2019 by Swati singh

Swiggy - Refund not received ^Open

I paid my money through uco bank card. Ordered in dominoes. They told some connections issue. So I canceled order. Now I didn't receive refund...

Jan 19, 2019 by Sandheep eashwR

Swiggy - Fraud deduction ^Closed

delivery boy said he will come as per Google Maps ( not accurate) .. and not as per the address.. I had a heated argument with him and taught him basics of delivery.. that it needs to be delivered to an address.. but later he confessed t...

Jan 19, 2019 by Vishal Thakur

Swiggy - Item missing in parcel ^Open

I had ordered food from swiggy but to my surprise tandoori item was missing from the parcel although I had paid for it. Just fooling customer and making money using dirty tricks. Order no.-30641951908 Registered email id-utksrnjn8256@gmail....

Jan 19, 2019 by Utkarsh

Swiggy - Order was accepted by Swiggy but food wasn't delivered ^Closed

I have placed an order 30915504943 in Swiggy. I received a call 1hour later that restaurant is closed. If the restaurant is closed why were the options shown. And for the deducted money they ask me to wait for 3working days. I want my refund ...

Jan 19, 2019 by Swetha Yellanki

Swiggy - Got different item from swiggy ^Open

I ordered food from swiggy got wrong order and when i asked for replacement they said they can't and when i said refund my money they again said they can't....

Jan 19, 2019 by Saurabh singh

Swiggy - Swiggy cheating customer ^Open

I had subscription to swiggy super and after one or two days they have suspended my account if I ask for refund on subscription they tell that system has suspended the account we can't help you ...

Jan 17, 2019 by Keshav Murthy t

Swiggy - Cancled orderd without calling ^Closed

A few days back when i ordered food on swiggy. The food was cooked & brought near the location as given by me but the person who had came with the food didn't called me once & he cancled the food by himself.n the company charged Rs-75/- to me f...

Jan 17, 2019 by Abhishek achary

Swiggy - Salary not issued ^Closed

I'm a part time employee of swiggy , I did received my salary for More than two weeks I have raised so many complaints in swiggy app but the didn't take any action regarding the issue I have write down to the mail sriharsha@swiggy.in whos a CEO...

Jan 15, 2019 by Sreejan

Swiggy - Product delivered was different but refused to refund ^Closed

Sir , I ordered plain chicken kabab from Meaty restaurant (swiggy) but the order delivered was different from ordered. So I complained about it from HELP section of the app swiggy, but the customer care executive asked me for the replacement an...

Jan 14, 2019 by Bhag Chand

Swiggy - Inadequate quantity and missing items (chutney and sambar ^Open

I had orderd neer dosa from banana leaf and the quantity or presentation makes me feel it’s half eaten also chutney and Sambar where missing...I want full refund ...

Jan 14, 2019 by Dhwani shah

Swiggy - Rotten and spoiled food ^Open

Hi I had ordered a food from swiggy. After when I received my order I got spoiled food. It was 12 : 00 AM I was damn hungry when I called on helpline number the executive asked me to eat rotten food and said he will refund the money. When i ask...

Jan 14, 2019 by Akshit Shivhare

Swiggy - Order Automatically Cancelled and Cancellation fee Deducted ^Open

I ordered something from swiggy amd told them to warm it uo and then send it. But they gave cold item so i requested for replacement but again the send me cold item so this time i asked for refund and they refused stating that they only do once...

Jan 13, 2019 by Shrey Mangla

I ordered 1KG Bikaneri Burfi of Rs. 365/- from BTW, Janakpuri via Swiggy (Paid Online). Order No. #30348520068. Date-12 jan 2019 time 11.45 am. I ordered it from my brothers swiggy a/c. I was in continuous contact with the delivery person who w...

Jan 12, 2019 by Rohit Garg

Swiggy - Package Not Delivered ^Open

Maine Swiggy App se Do baar order placed kiya or hr baar mujhe two hour wait krne ke baad bhi mujhe mera order nhi mila. or jb maine delivery boy ko call kiya to usne bola ki apna order khud aake leke jao. or phir kuz der baad mujhe message mil...

Jan 11, 2019 by Ravi Pal

Swiggy - Very bad quality ^Closed

I ordered two yoghurts from yogurts studio. Both of them were their bestsellers so the total with of Food was 640 INR. It was not made Properly and it smells pale and taste absurdly. I was not able to eat this as I was afraid of my healt issu...

Jan 11, 2019 by Mohit Singhvi

Swiggy - Missing items ^Open

I have ordered a food on swiggy but I didn't received add-ons there I complained there but no one is careing taht issue...

Jan 10, 2019 by Rakesh

Swiggy - Bad food quality ordered on swiggy ^Open

This is to bring notice to all of you that I have ordered food from swiggy, restaurant name is 9x restro Gurgaon . Food was smelling bad....

Jan 10, 2019 by Tripti joshi

Swiggy - Got diffrent product than what ordered ^Open

First I order Chicken Masala but I received Prawn Curry. After raising the complaint to swiggy they arranged the replacement. But the replacement order was also not the chicken masala what I ordered and the container was just filled with bones....

Jan 09, 2019 by ajit kumar singh

Swiggy - Mosquito in the food ^Open

I have order chicken kadhai from swiggy and when I open a package ,I found mosquito in the food ..whole food got wasted ..I want refund ...

Jan 09, 2019 by Kishu raj

Swiggy - Order delivered in worst condition ^Open

I order chicken , roti and churma from swiggy. But due to poor packaging the chicken box opened and the chicken gravy soiled all the items . I complaint about it using HELP section of Swiggy but customer care even not replied . My order I'd ...

Jan 06, 2019 by Bhag Chand

Swiggy - Paying Extra for their mistakes! ^Closed

I ordered my food as usual and was waiting for it, then the delivery person calls me up and says the order items you placed aren't available so the restaurant is ready to 'Replace' it with given options, and when I chose from those options, the...

Jan 05, 2019 by Rajat Thakur

Swiggy - Provided non-veg food instead of veg ^Open

I ordered veg cake instead with egg wad delivered. I tried talking to the support but they are not helping. I tried calling, talking to chat support as well as dropping a mail nothing helped....

Jan 04, 2019 by Priyam Bakliwal

Swiggy - Misleading marketing and fraud ^Closed

when i went to offers section of swiggy app there was a coupon code that if i pay through amazon pay i will get 100% cashback upto 150rs i applied that coupon and it got successfully but to my dismay i didn't got my due cashback. when i contact...

Jan 04, 2019 by Akash

Swiggy - Low quality food delivery ^Open

I ordered for Biriyani from swiggy. It had a hair in it.i asked for refund for the low quality food but the executive from Swiggy said as per company norms they would not refund for low quality food. ...

Jan 02, 2019 by Rukmini Mukherjee

Swiggy - ReplaCement food order not delivered. Order cancelled nd money not refunded ^Closed

I placed an order with swiggy on 31st December for purchase of food from pop tates Lower Parel Mumbai then I got a call from swiggy that the delivery boy has had an accident and whether I would like a replacement order fulfilled I said yes but ...

Jan 02, 2019 by Nipun Gupta

Swiggy - Order not deliverd ^Open

I orderd coldrink from swiggy but they could not deliverd it but they was sending me a message that the order delivered to me. ...

Dec 31, 2018 by ashish choudhary

Swiggy - Items Missing in swiggy delivery but no refund ^Open

Date: 29-12-18 Location: Chennai I ordered 3 items in Swiggy.Only one Item is delivered, 2 items are missing. So I immediately called swiggy customer care. I demanded for immediate redelivery of the missing items and their customer care re...

Dec 30, 2018 by Jake

Swiggy - Money not refunded ^Closed

I ordered food on 19-12-2018 and i cancelled the order within 10 mins . It was mentioned that my spent amount will be refunded in 2-4 days and today is the 12th day and till now they have not refunded . #worse service ever...

Dec 30, 2018 by Muntaha

Swiggy - Swiggy food poisoning ^Open

I ordered food via Swiggy - Mexican burrito. After eating the food, there was continuous vomit and diarrhoea. Seems that the quality of food was poor. My wife, a mother of an year old child suffers this condition for nearly 4 days now. I ...

Dec 28, 2018 by Jason

Swiggy - Adqueate food not received ^Closed

I did not receive sufficient food I asked for refund they have not provided. I ordered family pack biryani less food provided. Not even a second person can eat. Said to customer service refused to do compensate swiggy is cheating customers by p...

Dec 28, 2018 by B. Goutham reddy

Swiggy - Received incomplete order ^Open

I got incomplete order from swiggy and asked delivery guy to wait to check order as it seem incomplete but he ran away and after asking him he says he doesn't know at all about all this I told him I will complain about it he told go and do it n...

Dec 28, 2018 by Sachin Kumar Gupta

Swiggy - Swiggy delivery boy behavior is very very bad and not acceptable at all. ^Open

Today I am sick. But Swiggy delivery boy behavior was very very bad and not acceptable at all. From swiggy it was said that it was home delivery but the delivery boy told me to come to the gate otherwise he wouldn't deliver the product. I reque...

Dec 27, 2018 by Arthita Batabyal

Swiggy - Promotional offer not delivered : Cheating ^Closed

I have purchased the swiggy super on 30 Nov. As. Mentioned in the promotion email, i should received the Gourmet passport of dine out.When i raised the concern initially. Swiggy chat support asked me to wait for 24-48 hour. Then i got no respo...

Dec 27, 2018 by Jagannath Parija

Swiggy - Transaction dispute ^Open

My swiggy account is linked with amazon pay for orders.. From last 10 days, my amazon pay account has been debited thrice in different orders placed by the fraudster. Whilst have contacted swiggy immediately and raised concerns but there has be...

Dec 26, 2018 by Vikas Dugar

Swiggy - In the name of Swiggy SUPER they are cheating. ^Open

I got a Swiggy Super for 3 months.. they said it I won’t be getting any deleviry charges.. yesterday on 25/12/18 I orders food from a restaurant where in my app the amount shows ₹698/- and in my wife’s app where she doesn’t have Swiggy ...

Dec 26, 2018 by Vishal Vignesh Ram

Swiggy - Items delivery wrong and missing ^Closed

My order number 28847730946 has one item missing.earlier for my order 28830705947 swiggy delivered wrong item. For both the orders they have neither replaced nor refunfed me the full amount. When i called them they only said that they will tra...

Dec 26, 2018 by Devesh Tripathi

Swiggy - Food item was missing and refund not done ^Closed

I had ordered 2 items of food on Dec 21, 2108 04:15pm. the delivery boy took full amount in CASH mode of payment. However, 1 item was missing and on chatting w/ Swiggy and wasting nearly 2 hrs of my precious time, i have below concerns: a. Eve...

Dec 25, 2018 by Kiran

Swiggy - Swiggy order not delivered but message received as order delivered ^Open

I had ordered the food in new delhi but I did not get the food. My money is deducted but not refunded. Deliver boy says that he had delivered but I did not get the food. His mobile no is 8920767547. His name is vivek Bidhuri. Date - 25/12/201...

Dec 25, 2018 by Tabish Shakeel

Swiggy - Amount refund ^Open

i have ordered foods from swiggy app,then i pay through my debit card but i received your payment order not completed message to my phone.But amount got debited from account.payment order number #28480848287....

Dec 24, 2018 by dinesh ram

Swiggy - Swiggt Items missing from order ^Open

I have ordered food from new Krishna bhojnalay bareilly (order no. 28549390433). I haven't received complete order. Paneer tikka worth Rs. 120 was not delivered to me for which I have a proof also which I am attaching with this complaint. I hav...

Dec 22, 2018 by Kushal

Swiggy - My order was cancelled. ^Closed

I ordered pizza of Rs 160. It was cancelled without my knowledge and they are adding cancellation fee of Rs 75 when Iam trying to reorder....

Dec 20, 2018 by Kanaparthi Kavya

My order has not delivered but i received a message saying order delivered . Delivered agent number is switched off once i receive the message. Delivery agent number 09739457991 Customer care A_Jaydeep didn't solve my concern even after ex...

Dec 19, 2018 by kishore kumar

Swiggy - Items went.missing ^Closed

some of the food item went missing. called customer executive. they said they cannot refund the amount of items missing and no other solution they can provide...

Dec 19, 2018 by VISHAL DEDHIA

Swiggy - Wrong order delivered ^Open

I ordered honey chilli fries, and received normal fries. Swiggy accepted there fault but denied to compensate and asked me to have this order only....

Dec 18, 2018 by Arpit Madaan

Swiggy - Wrong item delivered and misbehaviour of Customer care executive ^Closed

I have ordered a Egg Chowmin and Fish Fry. I got Veg Rice in return. When I asked customer executive officer, they misbehaved me completely. Firstly they told they can give 50rs refund coupan, next they told they can only issue 30rs. As if it's...

Dec 18, 2018 by Soumik Bhattacharya

Swiggy - Refund not getting processed on wrong item delivery by swiggy ^Closed

Hi , I ordered vanilla capaccino from cafe coffee day but I received normal capaccino so I asked them for refund but no refund is getting processed....

Dec 15, 2018 by Swati shukla

Swiggy - Delayed Order Delivery and Ordered Item is missing ^Open

Swiggy delayed my food delivery by 1.5 hours and the delivery order is amiss with one item. Not just the delay, their customer care is pathetic. Their are closing the case without resolving the case. swiggy made me wait in sheer hunger for past...

Dec 14, 2018 by Bibin Baby

Swiggy - Refunded not received. SWIGGY ^Open

i paid through upi mode of payment of RS 1306 which was deducted from my account. I got a message telling me whatever amount has been deducted will be refunded and that the order didn't go through. Later i did cash on Delivery and paid via cash...

Dec 14, 2018 by Deodatta Phadke

Swiggy - My Amount was not refunded. ^Open

On 8th Dec we have ordered food through swiggy. Tough luck my order was cancelled and they have charged me an amount. Still now i didnt receiced any amount....

Dec 13, 2018 by Sathishkumar

Swiggy - Missing items while delivery ^Open

I ordered from Swiggy today on 11 Dec 2018 at 6:34 pm. The first order that I received was all spilt and I raised a complaint with Swiggy and they assured to replace the order. I received the replaced order at around 7:00 pm. The order was two ...

Dec 11, 2018 by Zulekha Ebrahim

Swiggy - Swiggy's Irresponsible Delivery Boys ^Open

So the other day I was driving back home and right outside the lane of my building where I had to take a right to enter the building, following the driving rules I had kept my right indicator ON, the swiggy delivery boy tried to take an overtak...

Dec 11, 2018 by Gazal Kothari

Swiggy - Different order delivered ^Closed

I ordered Gobi prantha but I received makki roti. I want refund for the same....

Dec 09, 2018 by Gaurav Jamwal

Swiggy - Food qualtiy was too bad ^Closed

Chowmein was spoiled and stinks. Pizza had no taste. Overall food quality was damn bad. I want my money back that's it....

Dec 08, 2018 by The Hacker

Swiggy - Delivery Delayed & Wrong item ^Closed

firstly my order was supposed be dliver in 30 min it took 90 min to get deliver and i have ordered shahan chicken boxes 3 and 2 shawarmas shahan chicken box means i checken box french fries and 2 rotis and they have delivered small packet o...

Dec 07, 2018 by syed imran ali

Swiggy - Wrong item sent, swiggy refusing to refund and compensate ^Open

I ordered chana roast dosa and onion uttapam, I did not receive any chana roast dosa, instead I got a disgusting onion dosa, swiggy claims it's not in their hands I demand the 55rs i paid for the item I never received back. swiggy refuses the s...

Dec 06, 2018 by Deepak Pinjani

Swiggy - Food item not delivered ^Open

I ordered chicken teriyaki sub 12"(30 cm) *1 but i got chicken salad...

Dec 05, 2018 by bhukya jayadeep naik

Swiggy - Swiggy not giving refund of burnt food ^Open

I asked for refund from swiggy and they simply denied. Attach the pic of food delivered....

Dec 05, 2018 by Mohit

Swiggy proclaims that 30 minutes or free for which i had ordered today and the delivery took almost 50 minutes and for which i raised a complaint asking for my refund but the customer support is denying saying its not in their database i reques...

Dec 05, 2018 by Mohammed rayeed

Swiggy - Package was dropped and rude customer service ^Open

I had ordered my food of rupee 475 from swiggy, but for any issue I had to cancel it.. on the cancelation they charged Rs.75. but after this cancelation I have no any notification regarding my refund....

Dec 05, 2018 by Diwakar Thakur

Swiggy - Worng order And unprofessionalism ^Closed

I knoe your acompany has now name and in one of most establish companies in delievery section but I guess you have no heartings for customer satisfaction, Today in the midnight i had ordered from one of the restaurant Cafe Hangout Chattarpur, I...

Dec 03, 2018 by Shobit Thakur

Swiggy - Stale Food ^Open

This is my second complaint with swiggy and will be never ending until I stop using swiggy. I ordered from a highly rated restaurant and got a stale food which was not at all eatable. It was not at all eatable. I will better stop using Swiggy....

Dec 03, 2018 by Sudhanshu Kumar Singh

Swiggy - Damaged item was delivered ^Open

Swiggy Food Ordering website ...

Dec 01, 2018 by Aditya Mishra

Swiggy - Receiving messages from delivery boy ^Open

I had ordered from Idlies restaurant through Swiggy on Nov 28, 2018. A day after I received the order, I have been getting messages in WhatsApp from an unknown number. Later on that day I found that it was the number of the delivery boy who bro...

Dec 01, 2018 by Shrilakshmi priyadharshini

Swiggy - False offer and faulty application ^Open

When I opened swiggy app to order food online I saw there are offer showing up next to few selected restaurants. It says 30 mins or free. So I selected McDonald's. I ordered my food around 8:51 pm and I receive my order around 9:26 pm. So I ini...

Dec 01, 2018 by Puja Paul

Swiggy order id-26509402610 the delivery guy dropped the order by mistake no offense a mistake from a poor chap its okay but the kinda service these people gave me was lathergic and way too least bothered firstly got a text saying the order was...

Nov 29, 2018 by Anwesh alur

Swiggy - Money has not been refunded ^Open

i have ordered online on swiggy and made a payememt via debit card my money has been deducted from the account and the order has not placed in the restaurant then i have cancelled the order and swiggy executives has generated refund for the or...

Nov 28, 2018 by SHANMUKHA SAI KRISHNA RAVIPATI

Swiggy - Poor service ^Closed

Hai my order was from frozen bottle coimbatore and I was not available at the location which I gave in the swiggy app. I was at my friends home which is just a min away from the given location. After some time the delivery executive phoned me a...

Nov 27, 2018 by Anoop

Swiggy - Spilled Food Delivered ^Closed

I have ordered food through Swiggy on Nov 18, 2018. The delivery boy showed up with spilled food. I raised the concern on call at same time but they said due to system they can't do anything. Try to speak to agent over the chat & they passed a...

Nov 27, 2018 by Manish Gautam

Swiggy - Package spillage ^Open

I order two items in swiggy and the time got spilled I can't eat something that got spilled inside a plastic cover and swiggy is not ready to refund the whole amount...

Nov 24, 2018 by H Suresh

Swiggy - Food or Oil ^Closed

Order No: #26071605156 Date: Fri, Nov 23, 11:37 PM Food was too oily and was not eatable, contacted customer care for help but no help....

Nov 24, 2018 by Sudhanshu Kumar Singh

Swiggy - Missing order ^Open

I ordered 5 kulfi sticks from Bombay kulfi through Swiggy and received only 2 and one incorrect one. Tried calling Swiggy but no help. They don’t even try to listen. Ordered date - 23-11-2018, Time - 10:02 PM...

Nov 23, 2018 by Krishna Nayan

Swiggy - Damaged food delivered. ^Open

I ordered Lebanese chicken pizza and garlic bread stick from Pizza hut. It was my first order at swiggy. Upon delivery I saw food was damaged and spilling as pizza box was squeezed and pizza was broken inside with topping sticking to corner of ...

Nov 23, 2018 by Allan Joseph

Swiggy - Food not delivered on time ^Closed

I orderd the food at 8pm but the food was delivered at 10:04 pm. when i was ordering the food the time of delivery was around probably 40 minutes. but once the order was confirmed i got the text that my order will be delivered after 81 minutes ...

Nov 22, 2018 by SUBHANU ROY

Swiggy - Package order is changed ^Open

My order I'd is#25885831594 I order for half tandoori Chicken but it came grilled chicken i am very much of upset for this i have updated the photo ...

Nov 22, 2018 by arun

Swiggy - Package not delivered ^Open

I ordered food 2 n half hours back n still no food. Just says the delivery guy is in restaurant from 2 hrs....

Nov 21, 2018 by Jeevan

Swiggy - Special instructions not followed by restaurant chained with swiggy ^Open

I had provided special instructions of food without Onion and garlic on my swiggy order 25808520196 awarded to Chatkaras restaurant on 20/11/2018 10:45 pm. The order was delivered with food containing onionand garlic. I called customer service...

Nov 20, 2018 by Jigar patel

Swiggy - Refund not recieved ^Open

Swiggy has blocked my number, im not able to talk to the executives and they havent given me a refund ywt...

Nov 20, 2018 by Apoorva Dubey

Swiggy - Unprofessional bheaviour and service ^Open

I have ordered food from swiggy today around 8:30 pm resturtant nirula.after 10 mins one delivery executive waa assgined and than i was waiting for my dinner.suddenly i checked the clock and it was 10:10 pm.so again i have checked the.order sta...

Nov 18, 2018 by Ankita

Swiggy - Received wrong order and Bad quality food ^Closed

I ordered for a Pineapple cake, but I received a BlackForest cake. They said they cant exchange or refund, so I tried to eat the cake but it was old stock. It tasted bad. I had to trash the cake. They refuse to give a refund now. ...

Nov 18, 2018 by Sai Snigdha Pinisetti

Swiggy - Complaint against swiggy for my refund ^Closed

I have ordered food via swiggy from a restaurant called A2B, I ordered a whole thali. Instead of that they got me a dhosa. While I rejected the order to receive, they marked it as delivered. And now they are telling they can't refund me the who...

Nov 18, 2018 by Oindrila Biswas

Swiggy - I am a pure vegetarian swiggy sent me non veg ^Open

I ordered food at 10 58 pm and it was not delivered till 11 58 then i started calling the customer care the said wait and finally the said the order was picked up by a guy who is not picking the phone so they can not deliver they are telling me...

Nov 17, 2018 by Supreet singh bedi

I am a pure vegetarian and they send me chicken.when I asked for refund they said the can't and also they can't replace....

Nov 16, 2018 by Arbind Lochan Mishra

Swiggy - Refund Not provided ^Open

I ordered from swiggy and that order was paid via debit card and the restaurant didnot confirmed my order so i have to cancel that order after discussing same with executive. Now its being 2 days they havent refunded my money but they are sayi...

Nov 14, 2018 by Chanchal Ahuja

Swiggy - Food Not Delivered ^Open

Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came. After wa...

Nov 14, 2018 by Hanif Chauhan

Swiggy - Package not delivered ^Closed

Payment of Rs 564 was done to Swiggy against a order but food was not delivered, order no.24073618238 dt 31.10.18, refund was also not done till date. Contact 9739966066...

Nov 14, 2018 by NP Karthik

Swiggy - Swiggy Payment taken without any order ^Open

Was ordering for Dominos Farmhouse Pizza from Swiggy, on 10-Nov-18 - there was a delay in payment, when I returned and made the payment - the order was no confirmed - instead got a message saying "Pacman" ate the money -- there was no order in ...

Nov 12, 2018 by K Pradeep Shenoy

Swiggy - Stale food delivered ^Closed

I ordered food from a restaurant from the swiggy application on 12th November 2018 on 11:24 am. The food I received was stale and when I called the company they told me that we will pass the feedback and cannot do anything. Am i supposed to eat...

Nov 12, 2018 by Gurjyot Singh

Swiggy - Wrong Food is delivered ^Open

Swiggy didn't provide me the right food. Then I requested them to replace the order but they didn't. The delivery boy abused me and did not want to come my room. Swiggy took my whole payment and gave me nothing. I spoke to their executive offic...

Nov 11, 2018 by Arthita Batabyal

Swiggy - Food order not deilvered ^Open

They are not placing my order and giving excuses...

Nov 10, 2018 by Monish

Swiggy - Refund not received and denied their duty ^Open

Dear Team, I have faced one problem from 29-oct-2018 and till now i have not received my refund from swiggy and they denied his duty....

Nov 10, 2018 by MANUJ AGNIHOTRI

Swiggy - Item missing in the food delivered ^Open

Iam vijay ordered food vide order number 24675495456 and one item i.e., Kaju Jheera Rice was missing from the food delivered to me. Later i tried to contact the delivery executive but his phone was not reachable. I had a chat with customer exe...

Nov 08, 2018 by Vijay

Swiggy - Food delivered very late and application was unresponsive. ^Open

Hi, I have made an order on swiggy on 06-03-2018 at 2:41pm for a milkshake worth Rs 75 from a renowned restaurant in my city(Vizag). Within 20 minutes I get a message on my phone saying that the delivery executive is unable to contact you so pl...

Nov 06, 2018 by Akram khan

Swiggy - Not resolved issue ^Open

I have received a call from swiggy and he unable to refund my money and they offer me a 75 rupee coupon so why i accept that i want full money and they not be able to accept my challenge . I am telling about my issue special instruction not fo...

Nov 04, 2018 by MANUJ AGNIHOTRI

Swiggy - Order not taken but payment made ^Open

The payment was successful but no order was updated our received. I want a refund. ...

Nov 03, 2018 by Akankshya Rout

Swiggy - Special instruction not followed ^Open

I had ordered some food from swiggy and i clearly mentioned a special instruction and when my food delivered then there are disposals was missing this same happen three times with me. at that day there was a monday and next day tuesday i.e my f...

Nov 03, 2018 by MANUJ AGNIHOTRI

Hi, I had ordered dinner for my family and friends from Biryani Zone (electronic city) on 31st Oct at 8:53 PM. After a while the app became unresponsive and it kept showing that the delivery boy has arrived at the restaurant. I kept trying to...

Nov 02, 2018 by Ram Prakash

Swiggy - Bad quality and spoiled food ^Open

Sir yesterday I ordered food from bansi restaurent dugri through swiggy but rice bahut kharab the and khana stale tha but they said we cannot pay compensation...

Nov 01, 2018 by Meenu Garg

Swiggy - Delayed delivery ^Closed

Swiggy delayed my food delivery by 1.5 hours. Not just the delay, there customer care didn't reply, there on call person didn't pick call and it being dinner time, swiggy made me wait in sheer hunger for past 1.5 hours. When i tried to contact ...

Oct 31, 2018 by Harshit kashyap

Swiggy - Payment done food not delivered ^Open

I have order a pizza and choco lava cake worth of ₹345 via swiggy with payment done via netbanking. After waiting for long still the status of order was awaited. I called dominos regarding this so they informed that they haven't get the order...

Oct 31, 2018 by Himanshi Srivastava

Swiggy - Order was not delivered ^Closed

Swiggy service is going pathetic day by day, I have order food and the delivery guy who was about to get my order he switched off his mobile so we called customer care and spoke to Tabrez inform that we didn't receive our order plus delivery bo...

Oct 30, 2018 by Zuveriya Shaikh

Swiggy - Replacement not done properly ^Closed

I ordered rasgulla but I don't know how it got changed to ledikini and then when I received the order I thought of keeping it but the smell of the food was very bad and taste was also substandard so I thought of replacing it but what did I get...

Oct 29, 2018 by Raunak surana

Swiggy - The Quantity of food is not adequate ^Closed

i have ordered a cake form Swiggy, value of cake is 500 rups after discount tha final proze is 160 rups. but when i have received item, this is not a cake. i have received a 10 rups pesty. when i call customer care then give me a bad reply.....

Oct 29, 2018 by Gaurav Gupta

Swiggy - Get charged Rs.20 on executive delivery cancellation ^Closed

I had ordered Veg thali of 260 from Indiranagar Empire restaurant on sept 11th and after waiting for continuous 3 hours the delivery boy says i got confused with the address which is a lie as it the most happening location, Old madras road, RMZ...

Oct 29, 2018 by Umama

Swiggy - Swiggy #23551819101, it very very bad and non professional food service company, and they are unfit ^Closed

I ordered a pizza from swiggy after the item was going to be delivered the swiggy app showed the message that the order has been delivered before time But i didnt get any food or call by the person delivering....

Oct 28, 2018 by Mayank sharma

Swiggy - Refund issue ^Open

Order No.is 23130868882. This ordered was cancelled on October 20, 2018 due to swiggy's n restaurant's fault. I was told a refund has been inititated on the same day. Later i followed up with the support and they told me this transaction was fa...

Oct 27, 2018 by Juhi Singh

Swiggy - Late delivery and careless attitude ^Closed

My order was delivered very late and support team promised a compensation. After taking the order they barred me from service calls and on chat service they keep on saying 24 hrs it will be resolved. Now they are offering public coupons instead...

Oct 26, 2018 by Shanmukha rao g

Not received food order till after one hour thirty minutes and it’s torture to the family, from Swiggy....

Oct 25, 2018 by Rajesh Bekal

Swiggy - Refund not received. ^Closed

On 14 Oct 2018, I placed an order on Swiggy for amount 435. ( Swiggy order no : 22599835726) But they could not execute the order fully but till today, 26 Oct 2018, no refund is given. There is no way you can contact Swiggy. They have ...

Oct 25, 2018 by Sam Mathew

Swiggy - Stale food with incorrect information posing serious health hazards ^Closed

Hi, My complaint is against online food service provider-Swiggy. The major issue is Swiggy bein the food service provider is unable to provide quality and reliable food service to the consumers. This is a total waste of the efforts and money...

Oct 24, 2018 by swati

Swiggy - Less food quantity ^Open

On 19th oct 2018 around 9 PM, I had ordered chicken curry through Swiggy by take away Curry and Kabab, Sodala, Jaipur. They had given me quarter chicken in place of half chicken. I am eating from that take away from last 3 years and I know thei...

Oct 23, 2018 by Ashwini Kumar Meena

Swiggy - Recieved Stale food ^Closed

The food I received was smelly and stale. It was completely inedible. They are offering coupon which I didn’t accept as i will not be ordering from Swiggy in future. I just want my money back and also compenstion of ₹50 for the trouble....

Oct 20, 2018 by Apurva Narayan

Swiggy - Missing Items- no proper response from Swiggy ^Open

I have ordered for food in which items were missing when received. When I had checked with Swiggy, they told that missing items were not available in restaurent. I have asked that why they had not informed me before accepting the order as I hav...

Oct 20, 2018 by Puneet Chaturvedi

Swiggy - Swiggy cheating customers; charged 3 time for same order ^Closed

I have been charged thrice for same order on 13th Oct.. from Sarvodaya pure Veg Andheri East.. I ordered # 22491101373 at 1 pm but the delivery person (Sagar Soni, as per app) never delivered the food, which is showing in history as delivered ...

Oct 19, 2018 by Jitendra

Swiggy - Food not delivered and they charged me ^Open

So I ordered using the Swiggy app got a conformation of the order it says 30 to 40 mins ur order will be delivered was waiting for the order it did not come tried calling the delivery guy he did not ans the call . Then I msg the Swiggy helpline...

Oct 19, 2018 by Nilesh kalwar

Swiggy - Account blocked ^Open

My I'd 198931.. My I'd was blocked hub manager.. Pls unlock my I'd help me ...

Oct 18, 2018 by Abdul Akamath

Swiggy - Bad quality food delivered by swiggy ^Open

I ordered chicken roll and they delivered me chicken wrapped in Chapati....

Oct 17, 2018 by Sagar santra

Swiggy - Harassment by swiggy employee ^Closed

I am owner of a restaurant which is registered at Swiggy. I received call from the swiggy executive asking for the order preparation time. On asking for 5 min time, he start abusing us and use inappropriate language. We requested him to calm do...

Oct 15, 2018 by Upendra Dutt Sharma

Order id #221543229 dt 9/10/2018 Order id#22154348259 dt 9/10/2018 I ordered through swiggy first order through debit card which was not confirmed hence not finalized. I was in urgent need of same order so I again ordered clicking pay cash...

Oct 14, 2018 by Anita Gupta

Swiggy - Received completely different n cold food ^Open

I ordered two things first pizza second coffee Pizza was to be with veggies olives n sundried tomatoes but received a thin crust cold n waste pizza with only tomatoes Second coffee was packed in vegetable boxes came completely cold...

Oct 14, 2018 by Shubham Golyan

Swiggy - Food item missing ^Open

Dear Sir, We order a food from Bengali fun food with order no #22432749324 But the items were missing,This has happened couple of times.First time i uninstalled my app from phone no 8870341060 and put the complain also.but no ac...

Oct 12, 2018 by Amit

Swiggy - I have paid money but it didt see my order money also got cancelled ^Closed

ordered my food at 9 pm through swiggy and at 10.15 pm on 10th October 2018. customer service calls up to tell me order will not be delivered. what should i eat for dinner after working whole day like a labor. if this is the way to work then pl...

Oct 10, 2018 by pawan gupta

Swiggy - Package delivered after 100 min in inedible condition ^Closed

Delivery boy 1 cancelled after 30 min then next delivery boy took 1 hour and lied twice that he was prioritizing my order however he was busy elsewhere. Customer care was non supportive, v unhappy with the service ...

Oct 05, 2018 by Kapil

Swiggy - Pathetic food and service ^Closed

I called CC to report bad quality food for order #21765696899. Ph- 7086076475. I am happy with the delivery services. But When I got the food, I was highly disappointed so I thought of reporting the issue. And Mr. Adil who answered the ca...

Oct 05, 2018 by abhinav

Swiggy - Stale pizza delivered ^Closed

This app is used by restaurants to sell their stale food probably on discount. I had ordered pizza from chicago pizza at mid night. I had bought swiggy super pack along with it for 3 months. But I received cold stale bad packaged shit that coul...

Oct 02, 2018 by Bhaskar

Swiggy - Wrong Address ^Closed

i have ordered of 76rs from the swiggy and selected my current location and somehow the deliver my pack to some other place and after consulting customer executive they told me to cancel order i will get full refund. even that customer executi...

Oct 01, 2018 by parth

Swiggy - Not delivered on time ^Open

I ordered food from swiggy at 8 58pm on 29th September 2018 and it was delivered at 9 32pm. As per my order it was 30mins delivery or full refund. When I approached the customer service over chat, the guy was so rude and said that it was not a...

Sep 29, 2018 by Azhar

Swiggy - Items missing from my order ^Open

On 25/09/2018 I have order mutton manchuria n 2 shawarmas I received the order with both shawarmas missing Which are worth 180 RS I have immediately raised the issue then after two hours I called again n fought with a customer support name...

Sep 29, 2018 by PILLI PRANEETH

Swiggy - Poor Quality Food Delivered ^Open

26th September 2018 I have ordered food using the Swiggy application, and when I received the parcel, what I found was pure horror. The food looked/ smelled stale. It was so oily. The dish isn't prepared accordingly, like they made something...

Sep 27, 2018 by Gautam Jain

Swiggy - Swiggy canceled order (no. 20934344126) ^Open

Yesterday, 25th September I ordered lunch by Swiggy. When their delivery executive came my phone was not reachable for tower problem. Within 5 minutes tower came and I saw they canceled the order as unable to contact me. I called them immediate...

Sep 26, 2018 by Ms. Prattusha Sengupta

Swiggy - Incomplete Delivery of Food. ^Open

This is to write about Swiggy's poor delivery for ORDER #20860602296. The delivered food was only half of the quantity which was absolutely of no use as it was for a official party. Reason for the mess was not disclosed. Upon complaining to Sw...

Sep 26, 2018 by Pradeep Kumar Chandra

Swiggy - Refund not initiated- order id: 17764826019 ^Open

My swiggy order on 19th August didn't get place but amount of 208 was deducted from my freecharge payment account with respect to order-id 17764826019. I notified to customer care. They said they will resolve this in 1 day but i didnt get any r...

Sep 23, 2018 by Himanshu Arora

Swiggy - Rakesh golla ^Closed

My name is rakesh golla . i am from andhra . but due to my job process i staying at vadapalani from chennai . I ordered a food through online. basically ,i don't know tamil. but i explained clearly that local boy along with door number. and...

Sep 23, 2018 by rakesh golla

Swiggy - 2 times Order got Cancelled after a wait of 1 hr ^Closed

Dear Concerned, First of all that for Your mail asking me regarding my issue but rather than mailing me you could have called me. Anyways, today I ordered my lunch using Swiggy POP feature and order got confirmed also but after 10 mins I ...

Sep 23, 2018 by Vishal Budhraja

I paid money last night but i didt get any thing this my first order worst experience with swiggy again i had to ordered...

Sep 22, 2018 by saikumar

Swiggy - Ordered not delivered and irresponsible behaviour ^Closed

Dear Sir, I have ordered food thru ur app and I regretted after seeing irresponsible behaviour by ur delivery executives and customer care executives.I ordered food yesterday evening 9.00 pm and I Waited for long 2 and half hours.U forcefully...

Sep 20, 2018 by SAI PAVAN LAKKAKULA

Swiggy - Take long time for delivering food ^Open

I order at 8:21 from china hut near bhatta.The food is ready by someone 8:45.But delivery person get delay for delivering food to me.He take 2 hour to delivering food at my doorstep.I received my food at 10:21.It takes 2 hours for delivering fo...

Sep 18, 2018 by NILANSHU

Swiggy - Food quality ^Closed

I ordered with swiggy and food was rottan and I traied to contact them many times but they are denied and told that it was not possible....

Sep 16, 2018 by Subham Pani

Swiggy - Made me eat non veggitarian ^Open

Sir Iam an eggaterian(LOCATION- opp. To Mitra academy,pankaj residency,Arekere,Banglore).I ordered an egg curry from 'veruthe oru thattukada' through SWIGGY. while having it I found chicken piece in it and I vomited ..I regret to have an or...

Sep 15, 2018 by Reshma A R

Swiggy - Transaction completed but order not processed ^Closed

I paid for my order on the Swiggy app, but after the payment is completed, the order did not get placed. This has happened twice now in the period of a month. The previous time, swiggy executives told me that Swiggy has not received the money, ...

Sep 15, 2018 by AK

Swiggy - Order accepted and cancelled after more than one hour ^Closed

I have ordered food from swiggy at around 9.30PM, and the merchant accepted the order but after one and half hour swiggy customer care people called me tried to convince me to cancel order as food not available after one and half hour waiting ...

Sep 12, 2018 by Marumamula sravan kumar

Swiggy - Order Not Delivered ^Open

On Monday 10th of August 2018, I ordered food from Swiggy android app from my phone. I made payment using SBI Net banking option, while processing the payment, 85 Rs. is debited from my bank account and I got SMS from Swiggy "Your payment for o...

Sep 11, 2018 by Shriniwas Aniruddha Kulkarni

Swiggy - Non Veg food delivered to Vegetarian ^Open

Hi, Very important to note that I had ordered food for my sister who is 100% vegetarian from Swiggy on 8th Sep Refer below order for Veg, I received Chicken Momos in place of Veg Momos (Dish 1). I only found out after she ate one momo. ...

Sep 10, 2018 by Alok Patro

Swiggy - Cancellation ^Open

I ordered food on 9th September evening @ 5.15pm. I had only 500 rupees left in my account and thought of eating pizza for dinner. Once after i placed the order i got confirmation that amount was deducted from account successfully and Order is ...

Sep 09, 2018 by Ragavendra

Swiggy - Package not delivered ^Closed

they cancel my order every time when i pay with amazon pay and they don't even pick my call and when i ask for my refund they said it is initiated by our end but i haven't received it yet.they are just fooling around public i have order form CC...

Sep 09, 2018 by abhivyakti

Swiggy - Item are missing in my order ^Closed

It's happening second time , today I ordered food but some items are missing in my order , I.e. pav Bhaji and yesterday I ordered Sev Sabji and Paratha (4) , there was Paratha was missing in my yesterday's order. It's happening second consecut...

Sep 09, 2018 by Abhishek Mehta

Swiggy - Missing food ^Open

this is to complaint regarding you following services: 1. the order was recieved at 2:33am by mr. jitesh kumar. 2. the food provided in the order was missing: order was of 7 chappati which was missing at the time of opening and only a single ...

Sep 07, 2018 by Molly

Swiggy - No refund on missing food items ^Closed

I ordered Fish Thali with order no 18801137477 on Swiggy dated 31-08-2018. I received the order well in time. But when i checked it, some items were missing. There was no biryani rice and solkadhi in the parcel. Despite being hungry, i tr...

Sep 04, 2018 by Vikash

Swiggy - Cheating by Swiggy executive,customer care ^Open

i had ordered food from swiggy ,typed correct address but the app pinned it wrong and shiwed delivery address 1 km away from actual location i typed.I was unaware of it.When i realised it,i called swiggy delivery executive ,explained him the mi...

Sep 03, 2018 by Devanshi tyagi

Swiggy - Refund issue ^Open

The person who should deliver the order called me and told I cannot deliver you food because I am far away from your place and told me to cancel the order and reorder so that It can be delivered by other person . When I cancelled order I didn'...

Sep 02, 2018 by Bhagyalakshmi K Raju

Swiggy - Bad Quality Food ^Open

The Manchow Soup that I ordered was too spicy. Despite many enquiries to compensate the Swiggy Customer Care denied rather casually. I am entitled to a fair compensation....

Aug 31, 2018 by Akhil Sasidharan

Swiggy - Order constantly delayed and finally not delivered ^Closed

Due to network issues, the restaurant didn't receive my order. They assigned 4 delivery executives one after the other until an hour and half had passed and finally in the end my order was cancelled by them. This is truly unprofessional service...

Aug 26, 2018 by Shaan Shivanandan

Swiggy - Food, Packing and handling was worst. ^Open

I ordered food from swiggy . The restaurant name is The Wrap Factory, Surajmal Vihar Delhi. When i received the food it was totally messy the sauce was scattered all over the other packets . So handling and packing was worst . When we open foo...

Aug 26, 2018 by Runa Goyal

Swiggy - Food not Received ^Closed

I have placed an order at 6:38 pm IST with order Id:#18018536191. It showed up 43 mins and tracking wasn't working at all, adding to it Swiggy chat support or any of customer care numbers were not even connecting. I had to wait up to 1 hr :03 m...

Aug 22, 2018 by Akshay Agarwal

Swiggy - Items missing from my food order ^Closed

I ordered food in Swiggy app on 22 Aug. 2018 . Food delivery took more than 70 minutes even when it was showing to be delivered in 40 minutes . When the delivery came and i checked one of my items in the order was missing . I talked to the deli...

Aug 22, 2018 by Dhananjay Mani Tripathi

Swiggy - Refund on burnt food ^Open

I ordered Momos from Wow momo,Malviya Nagar through the Swiggy app on 5th August 2018, it was my birthday and i ordered 4 kinds of momos. I received burnt, bad smelling food which was completely inedible. and the prawns momo was not even deli...

Aug 20, 2018 by Sasha Vivek

Swiggy - Delay in delivery, after confirming the order asked to cancel the order ^Open

I was told the delivery time of 49 minutes and delivery was done in 103 minutes and then I have to walk up to the streets to collect the order. I called up customer support and lodge a complaint ; executive asked me that your complaint will be ...

Aug 16, 2018 by Bittu Sharma

Swiggy - Food not delivered by swiggy ^Open

Dear Sir I was ordered food at swiggy but it doesn't delivered to me I was complaints for it at swiggy after show at site order delivered at that moment instantly call to swiggy customer care and at that time I don't get any call from servic...

Aug 15, 2018 by Puneet

Swiggy - Food items not delivered and cash denied for refunnd. ^Open

I had ordered from Swiggy Mcdonalds MAc McMaharaja, i was not serveed with Pespsi and Burger was smoky which i returned to the restaurant. I was denied replacement as well as Cash. today again same thing happened, i was denied refund ehwn again...

Aug 13, 2018 by RUPESH GUPTA

Swiggy - MG lose not show. Today is my full Time show & i have gone Noida for oder deliver and there is netw ^Open

Since I had guest at my house I had ordered food from Swiggy.I had made the payment and was waiting for the delivery of the order. Since my order was being delayed I tried calling the delivery guy but he didn't answer.Finally after several call...

Aug 12, 2018 by Suman

Swiggy - Food poisoning ^Closed

Your request number is 5200382 Swiggy order #16566883044 The food I ordered Sunday night had a big black fly floating in the chutney. I chose to have the other item that looked fine. Turns out right after eating the food it gave me severe ...

Aug 08, 2018 by Jessica edwin

Swiggy - Refund not given ^Open

I ordered from Hotel malabar through swiggy, order number#16472300598. I didn't receive my full order, 1chicken biriyani was missing from that order. I called customer care and received a reply that only one chicken biriyani was available at ...

Aug 06, 2018 by Krishnanunni

Swiggy - No refund of money ^Open

From the last three orders I have always had either items missing or send other issues regarding my orders at swiggy . But today I have had it enough as money from my bank has been deducted but my order wasn't placed . I tried contacting swiggy...

Aug 05, 2018 by Srilekhya Dinavahi

Dear Sir, Me order deliver karne gya th Noida wha network ishu ho rha th 1-2 mint ka show nhi hua to sir meri kya glati h jo Mera MG loss nhi dikha rha h or mera Time pura h or me Dm ko call lga rha th unhone call pik nhi kiye or Helpline hme...

Aug 04, 2018 by Mohd ishfak khan

Swiggy - Missing item from my order ^Open

We ordered few things in Swiggy this morning out of which 1 item was missing. We raised a concern to Swiggy customer care and they didn’t gave us a solution instead they took it as a feedback which is not fair. They were not ready to give re...

Aug 03, 2018 by Keerthi Raghunath

Swiggy - Got a wrong item instead of ordered one and still no compensation ^Open

Ordered 2 McSpicy Paneer Burger on 30.07.18. Received one McSpicy Paneer Burger & another American Cheese Supreme Veg. I complained immediately, still no option for replacement or refund was given. It lead to unnecessary mental torture, as I wa...

Aug 01, 2018 by R PRABHU

Swiggy - Uncooked food delivered ^Open

ordered food from swiggy and after 40 min they deliver uncooked food as I was left with notime I have to return to work without lunch. I contact there support but they give me no solution.ORDER ID#16183374274 ...

Aug 01, 2018 by shubham tiwari

Swiggy - I ordered pizza which is not delivered and my money is also not refunded ^Closed

After doing payment they cancelled my order and not refunded money.....

Jul 30, 2018 by Heena

I have not received my order after exceeding the time they have given,also money has been deducted from my account....

Jul 30, 2018 by Albin Biju

I ordered food through swiggy. The kept me waiting for around 2 hours and then cancelled my order. I ordered food for my bedridden wife. I am away from her, Tell me how i am gonna feed her. That is so unprofessional of them. They should be pena...

Jul 30, 2018 by mohit makkar

Swiggy - Wrongly charged ^Open

After delaying the order by an hour, i initiated for cancellation, but was still charged cancellation fees inspite of swiggy casing me so much inconvenience and not delivering as per the committed time. The customer care executive was rude whil...

Jul 30, 2018 by sapna salian

Swiggy - Order not delivered ^Closed

I made an order with swiggy at 9.45 ,at that time it showed me delivery time 30 minutes. After waiting for nearly 45 minutes , when I called the delivery boy , he told me ur order is out of 8 km range so it will be cancelled whereas when I cont...

Jul 19, 2018 by Asmeet

Swiggy - Refund Issue ^Open

Did not received the refund of 848/-...

Jul 10, 2018 by Sanjay Singh Yadav