File a Complaint against Swiggy
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - I have received spoiled product has free compensation for my order Open
Order id #***************...
Nov 01, 2024 by Sivaprakash
Swiggy - Regarding cancellation charges Open
I have ordered biryani in swiggy account with order id ***************. Due to my phone is not working at that time I have given another number to delivery partner to reach out to me. But he didn't called to that number and cancelled the order ...
Oct 31, 2024 by Pavani tumu
Swiggy - Swiggy using my email id for someone else order Closed
Hello, I've been receiving invoice emails multiple times from Swiggy for someone else's orders with my account. I had complained to customer service multiple times , still no actions are taken. Iam still not aware how can both accounts h...
Oct 28, 2024 by Akshay Ravindran
Swiggy - Cancellation charges Open
I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. I placed an order on Swiggy (Order ID: ***************) and paid the tota...
Oct 27, 2024 by Saket Srivastav
Swiggy - ORDER NOT DELIVERED Open
I placed a prepaid order with Swiggy, which was unjustly canceled by the delivery partner despite my clear instructions. After confirming my address, the delivery partner stalled near my location for ** minutes without further contact, then can...
Oct 27, 2024 by DEV SHARMA
Swiggy - Incomplete order delivered Open
My order which also had * burgers was not delivered. When raised a complaint with Swiggy, they closed it by saying, you can rate the restaurant. How can they this to customers. Order id : ***************. I do have a video recording ...
Oct 26, 2024 by Namadev Nalawade
Swiggy - The order was tow hours late Open
I ordered a cake and I received it after two hours of ordering time the delivery person was making excuses but when he came I was able to see that he was fully drunk. And when I complained about it the are offering me *** rs. How can I accept t...
Oct 26, 2024 by Urvashi chaudhary
Swiggy - Cancel order without appropriate reason Open
My swiggy order ID ***************. When delivery agent comes to me and call me but I am not able to hear his voice then I also call back to him *-* times call duration *,* sec each but not received any voice. After that he cancelled order and ...
Oct 21, 2024 by Sujeet Kumar
Swiggy - Spoiled food received however didn t get any resolution Open
have raised multiple complaints to swiggy about an order which was received spoiled with proper picture however they didn't bother and in revert they mentioned that in compensation they have added a coupon and that will be visible at the time o...
Oct 16, 2024 by Jaspreet Kaur
Swiggy - Item wrong Open
I order veg pizza with fries but they deliver non veg pizza without fries....
Oct 14, 2024 by Manoj Agrawal
Swiggy - Swiggy cancelled prepaid order of 2750 and charged 2750 cancellation Fee Open
I stay in Pune. My son studies in VIT Vellore college. He ordered food from swiggy for a party amounting to Rs ****. I got a call from a spam number (which was from swiggy). due to the emergency at home at that moment I could not took that c...
Oct 14, 2024 by Renu Nagpal
Swiggy - Swiggy order failed but amount debited from account Awaiting Details
I had placed an order on Swiggy Instamart for *** rs but the order wasn’t failed, and the amount got debited too. The customer care says wait for * days but they aren’t even taking the reference number from me for that...
Oct 13, 2024 by Priyanshi Mohta
Swiggy - Package delivered but quantity is less Awaiting Details
I ordered dhokla ***gm from nathus they gave me ***gm after talking to restaurant they said it was by mistake raised a complaint on swiggy then we will do after raising complaint to swiggy they were like we can't do anything just rate the resta...
Oct 13, 2024 by Kamran khan
Swiggy - Delivery partner fraud by Swiggy Open
I wish to report an incident of fraudulent activity and poor customer service by Swiggy, which resulted in a financial loss of ₹*** due to a non-refunded order that was marked as "delivered" but never actually reached me. On *th October **...
Oct 13, 2024 by sandip parmar
Swiggy - Prepaid Food not delivered Open
I ordered paneer chilli gravy ,paneer tikka pizza and kadhai paneer from Swiggy for ₹***, which I paid upfront via UPI. A delivery person named Pushpendra Kumar was assigned to deliver my order. He called me once on my registered number for d...
Oct 12, 2024 by Shruti mishra
Swiggy - Food not delivered Closed
I ordered the food on time but it didn't assign the delivery partner at time, leading to long waiting hours, I starved to death. during the waiting hours the hope to get the food delivered the pain and the mental agony and the false notifica...
Oct 11, 2024 by Rahul Kumar
Swiggy - Mera pese kat liya or abhi tak nhi diya Closed
Mera pese kat liya or abhi tak nhi diya or me bar bar sikayat kari bhir nhi de rahe he ...
Oct 03, 2024 by Kapil meena
I ordered cake from swiggy, but because of address issue i cancelled the order in a minute, they charged complete amount of this.I need refund .I'm requesting you to take serious action on this. Thank you.. ...
Oct 01, 2024 by Bhavani
I ordered from food from swiggy, but I didn't recieve it but it marked delivered in the app. Inspite of not getting the order the swiggy is not responding neither in email nor on call...
Oct 01, 2024 by SARTHAK SETHI
Swiggy - Missing item in my order Closed
I ordered food from shree mithai licated in anna nagar. The total cost of the order was **** rs. Among which a item was missing which cost around *** rs. Item name is mutter paneer. Swiggy customer care doesnt give an option to contact them via...
Sep 22, 2024 by Prakul Rana
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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