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Swiggy
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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Swiggy - Order not delivered Open
Not delivered and stating that it is delivered Not even customer service chat executive is assisting, instead of sorting the delivery issue both the customer service chat executive and delivery executive both are saying it's delivered...
Sep 26, 2023 by Rajesh Varma
Swiggy - Order got delayed and customer support reordered the order without permission Open
I ordered from swiggy and waited for almost *:** hrs. The delivery boy was not picking the call and customer support assigned a new delivery boy for our order. When delivery boy reached the restaurant , there was no order in at there place. Fro...
Sep 24, 2023 by Isha Bansal
Swiggy - Incorrect Order Delivered Open
I had recently ordered Veg Manchurian Fried Rice from the said restaurant. However, I had received a completely different order. When I raised this issue with Customer Service, I was given a coupon code. No Representative was assigned to handle...
Sep 22, 2023 by Vignesh
Swiggy - Food is supposed to be a lifeline Open
We order food not just for fun...we order it for satusfying our hunger. I ordered something in KFC at ** ** and the order was condmfirmed and the delivery agent reached the place to get the order. After some time im getting a call telling the i...
Sep 22, 2023 by Muhsina Sharaf
Swiggy - Non veg food delivered instead of veg Open
I had ordered veg Singapore fried rice and veg steamed momos from the work and fork, lalbagh, Mangalore. I got chicken fried rice and chicken momos. Order no. ************...
Sep 17, 2023 by Navya Mathod
Swiggy - Uncooked food deliivered Open
I have ordered food from swiggy. I received uncooked food. Reached swiggy customer support with out even contacting me regarding the issue they just refund **rs which is unacceptable. ...
Sep 16, 2023 by SAITEJA MALLAVALLI
Swiggy - RUDE BEHAVIOR DELIVERY MAN Open
i had such a bad experience from the delivery boy from swiggy he claims that i shown worng location how ist possible ? I'm not ordering first time i always choose swiggy while ordering food . we order food to eat & enjoy but after talking to ...
Sep 16, 2023 by pa
I had ordered a cake from swiggy amounting Rs. *** and first the agent had delayed the delivery for whole hour and half and when i got the cake it was completely damaged rendering it useless. Moreover when i had logged a complaint the support g...
Sep 15, 2023 by Aditi Goyal
I have complained regarding food which I have received. The swiggy customer care person was using abusive language....
Sep 15, 2023 by Shaifali Gupta
Swiggy - Missing item in Package Open
Order no-************ Date - ** sept **** Item ordered - veg crunchy taco x *pcs Paneer royal wrap x * pc Total order value - *** rs Location ordered - Kanpur Restaurant - Burger King,Rawatpur Kanpur I placed above order via swiggy and ...
Sep 12, 2023 by Karishma Dass
Swiggy - Price mismatched Open
the price shown in swiggy app for that restaurant is *** for chicken lachit cheese roll but the price of this roll on the restaurant menu is only ***. they charges extra ** rupees. ...
Sep 11, 2023 by Hareswar kalita
Swiggy - Rude behaviour of agent and lte delivery most of thetime Open
Few days back a delivery agent talked to rudely to me and then even didnt deliver my order… no action taken… now today I ordered momos ots ** min late… they are not taking it seriously.. nd not assigning me any agent fr call or chat… pa...
Sep 09, 2023 by Dr Karan jhatta
Swiggy - Order not delivered Open
I ordered chicken kurkure momos from Mad Moose at *am . The delivery address that was provided was a legit , proper address where I get delivered all sorts of online deliveries . The delivery boy named Swapnil Devne called me up and told that...
Sep 09, 2023 by Dolon Bhattacharjee
Swiggy - Refund not provided for cancelled order Open
One of my order was cancelled and amount was deducted from my bank account. I am following up with Swiggy for refund from almost * month and everytime they are asking to wait for **hrs without any further update. ...
Sep 08, 2023 by Sonu Dixon
Swiggy - Order cancellation Open
I did not receive my order and they claimed that it was my responsibility that I did not receive the phone call. on their website I provided my complete address . They are now refusing to refund my money ...
Sep 06, 2023 by Jayanta Bose
Swiggy - I did not got my refund Closed
I was told that I will get my refund my * hours, it's been * hours now, i cannot even contact them...
Sep 03, 2023 by Saumya Alone
I had ordered the food from swiggy having order id: #************ which includes Veg Noodles and Veg Manchurian with Gravay but while receiving the order i received only Veg Noodles and the customer executive Aniket & Senioir Executive Ayush sa...
Sep 02, 2023 by Anand Kumar Sharma
Swiggy - Cockroach in milkshake Closed
Hi, I received * milkshakes but both were just water with a dash of milk.. one was supposed to be Oreo milkshake and soon as I took the first sip I bit a small cockroach which felt mushy in mouth and bitter. I thought what is this, it is so bi...
Sep 02, 2023 by Salman Khan
Swiggy - Food delivery Closed
They alwys give late food !! its app alwys says dur to high demand and all !!! Guest alwys comes with happy mood nd gone with a sad mood !! swiggy is very bad !!...
Sep 01, 2023 by Divansh
Swiggy - Inappropriate Food Delivery by Swiggy supported by Lies Closed
In reference to Ticket # ************ and my conversation with your customer executive - Fiza: To express my utter disappointment and frustration with the service I received from your platform today. My recent order, which was supposed to be...
Sep 01, 2023 by Rithik Mishra
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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