File a Complaint against Swiggy
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How to resolve Swiggy complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
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Legal Network
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Case Details
Personal Info
Resolution
Swiggy - The Quantity of food is not adequate Closed
i have ordered a cake form Swiggy, value of cake is *** rups after discount tha final proze is *** rups. but when i have received item, this is not a cake. i have received a ** rups pesty. when i call customer care then give me a bad reply.....
Oct 29, 2018 by Gaurav Gupta
Swiggy - Get charged Rs.20 on executive delivery cancellation Closed
I had ordered Veg thali of *** from Indiranagar Empire restaurant on sept **th and after waiting for continuous * hours the delivery boy says i got confused with the address which is a lie as it the most happening location, Old madras road, RMZ...
Oct 29, 2018 by Umama
Swiggy - Food not delivered Closed
I ordered a pizza from swiggy after the item was going to be delivered the swiggy app showed the message that the order has been delivered before time But i didnt get any food or call by the person delivering....
Oct 28, 2018 by Mayank sharma
Order No.is ***********. This ordered was cancelled on October **, **** due to swiggy's n restaurant's fault. I was told a refund has been inititated on the same day. Later i followed up with the support and they told me this transaction was fa...
Oct 27, 2018 by Juhi Singh
Swiggy - Late delivery and careless attitude Closed
My order was delivered very late and support team promised a compensation. After taking the order they barred me from service calls and on chat service they keep on saying ** hrs it will be resolved. Now they are offering public coupons instead...
Oct 26, 2018 by Shanmukha rao g
Not received food order till after one hour thirty minutes and it’s torture to the family, from Swiggy....
Oct 25, 2018 by Rajesh Bekal
Swiggy - Refund not received. Closed
On ** Oct ****, I placed an order on Swiggy for amount ***. ( Swiggy order no : ***********) But they could not execute the order fully but till today, ** Oct ****, no refund is given. There is no way you can contact Swiggy. They have ...
Oct 25, 2018 by Sam Mathew
Swiggy - Stale food with incorrect information posing serious health hazards Closed
Hi, My complaint is against online food service provider-Swiggy. The major issue is Swiggy bein the food service provider is unable to provide quality and reliable food service to the consumers. This is a total waste of the efforts and money...
Oct 24, 2018 by swati
Swiggy - Less food quantity Open
On **th oct **** around * PM, I had ordered chicken curry through Swiggy by take away Curry and Kabab, Sodala, Jaipur. They had given me quarter chicken in place of half chicken. I am eating from that take away from last * years and I know thei...
Oct 23, 2018 by Ashwini Kumar Meena
Swiggy - Recieved Stale food Closed
The food I received was smelly and stale. It was completely inedible. They are offering coupon which I didn’t accept as i will not be ordering from Swiggy in future. I just want my money back and also compenstion of ₹** for the trouble....
Oct 20, 2018 by Apurva Narayan
Swiggy - Missing Items- no proper response from Swiggy Open
I have ordered for food in which items were missing when received. When I had checked with Swiggy, they told that missing items were not available in restaurent. I have asked that why they had not informed me before accepting the order as I hav...
Oct 20, 2018 by Puneet Chaturvedi
Swiggy - Swiggy cheating customers; charged 3 time for same order Closed
I have been charged thrice for same order on **th Oct.. from Sarvodaya pure Veg Andheri East.. I ordered # *********** at * pm but the delivery person (Sagar Soni, as per app) never delivered the food, which is showing in history as delivered ...
Oct 19, 2018 by Jitendra
Swiggy - Food not delivered and they charged me Open
So I ordered using the Swiggy app got a conformation of the order it says ** to ** mins ur order will be delivered was waiting for the order it did not come tried calling the delivery guy he did not ans the call . Then I msg the Swiggy helpline...
Oct 19, 2018 by Nilesh kalwar
My I'd ******.. My I'd was blocked hub manager.. Pls unlock my I'd help me ...
Oct 18, 2018 by Abdul Akamath
Swiggy - Bad quality food delivered by swiggy Open
I ordered chicken roll and they delivered me chicken wrapped in Chapati....
Oct 17, 2018 by Sagar santra
Swiggy - Harassment by swiggy employee Closed
I am owner of a restaurant which is registered at Swiggy. I received call from the swiggy executive asking for the order preparation time. On asking for * min time, he start abusing us and use inappropriate language. We requested him to calm do...
Oct 15, 2018 by Upendra Dutt Sharma
Swiggy - Refund Open
Order id #********* dt */**/**** Order id#*********** dt */**/**** I ordered through swiggy first order through debit card which was not confirmed hence not finalized. I was in urgent need of same order so I again ordered clicking pay cash...
Oct 14, 2018 by Anita Gupta
Swiggy - Received completely different n cold food Open
I ordered two things first pizza second coffee Pizza was to be with veggies olives n sundried tomatoes but received a thin crust cold n waste pizza with only tomatoes Second coffee was packed in vegetable boxes came completely cold...
Oct 14, 2018 by Shubham Golyan
Swiggy - Food item missing Open
Dear Sir, We order a food from Bengali fun food with order no #*********** But the items were missing,This has happened couple of times.First time i uninstalled my app from phone no ********** and put the complain also.but no ac...
Oct 12, 2018 by Amit
Swiggy - Food not delivered Open
ordered my food at * pm through swiggy and at **.** pm on **th October ****. customer service calls up to tell me order will not be delivered. what should i eat for dinner after working whole day like a labor. if this is the way to work then pl...
Oct 10, 2018 by pawan gupta
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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