Month: March 2021

Troubles can occur anytime and no one knows when exactly will the trouble come. Are you facing a similar situation now?

Are you someone who got into some trouble and has to urgently contact Go air but is unable to find how exactly you can do that?

How to contact GoAir?

Don’t worry you have landed in the right place. In this article, we will let you know 5 ways to contact GoAir.

Let’s have a look:

Option 1: Leave a Feedback

If you had a bad experience and you want to let the company know about your experience, then instead of directly contacting the company you can prefer leaving feedback.

Go Air has a feedback form on their website where you can tell about your post-travel experiences. You can access the form here.

If there were minor issues with the travel or something not that major but you still wish the company to know then let the company know through this feedback form.

Option 2: Contact the GoAir customer support

If you don’t wish to give feedback and instead you want to directly contact the company so that you can solve your issues then you should prefer using the direct means.

The very first way to contact the company should be to contact the customer support of the company. Most of the companies add their contact details on their website or their social media handles.

Go air has also added all of their contact details on their websites. To contact their customer support you can use the following phone numbers: 18002100999, +912268968300

If you wish to seek any kind of refund then GoAir has provided a separate email ID for that purpose. If you wish to seek a refund you should email Go air with your PNR details to feedback@goair.in.

Option 3: Leverage Social-Media

Social media is another one of the best ways to contact a company. These days most companies have separate teams to operate their social media profiles so that they can track the behavior of their customers.

Twitter is one of the best platforms to let the company know about your complaint as most of the companies are on Twitter for this purpose only. You should tag the company and use the right hashtags so you can get the right eyeballs.

You can also use Voxya for starting a social media campaign for you. The best part Is Voxya provides this service for absolutely free!

Option 4: Send an email to the decision-makers

E-mailing the decision-makers is still one of the best ways to contact a company as they are the decision-makers and they directly have to power to solve your issues. One of the biggest issues with using this method is people couldn’t find the email addresses of the top officials of the company.

Yes, finding the contact details of these companies can be a tough task. But it’s not impossible. It will surely take you some hours and good research skills but if you know how to research well on the internet then you can find the contact details of their higher officials.

If this seems like a lot of work for you then you can also consider using Voxya for sending an E-mail to these decision-makers as Voxya already has the contact details of all the higher officials of these companies.

Option 5: Grievance Redressal

If you contacted the company but you are not satisfied with their response then Go Air also has a separate team to contact.

If you are not satisfied with the company’s response you should consider contacting Ms. Nehha Bora who is the Nodal officer for Go Air. You can reach out to her using her email address – nodalofficer@goair.in.

You can also make a further appeal to appellate authority using the email address appellateauthority@goair.in.

If you have decided to contact the people on the email IDs above them make sure you are contacting them between Monday to Friday from 9:30 AM to 6:00 PM.

If the Problem Persists:

If the problem persists and you are unable to solve the issue yourself then don’t worry Voxya is always there for you.

If you have an airline complaint and you wish to resolve it then you should read this.

If you are still wondering what exactly Voxya is then:

Voxya is a consumer complaint forum online. It helps users to easily file a complaint against the company. This allows the consumer to tackle fraud and unresponsive customer service. Voxya is known for its quality and reasonably priced services.

So far, Voxya has dealt with over 74000 complaints and customers have demanded damages of about 2200 crores. This demonstrates that Voxya is driving the game!

The Final Answer!

In this article, we saw how you can contact GoAir. If there’s an issue that you are not able to solve yourself then read, How to resolve airline complaints in India.

Trouble can strike at any moment, and no one knows when it will strike. Do you find yourself in a similar situation right now?

Are you someone who has gotten themselves into some trouble and needs to contact Amazon right away but can’t figure out how to do so?

How to contact Amazon India?

Don’t worry, you’ve arrived at the right place. In this post, we’ll show you how to contact Amazon India in four different ways.

Option 1: Leave a Feedback

If you had a bad experience and want to tell the company about it, you can leave reviews instead of calling them directly.

Amazon provides various options to give feedback for their service so if you just wish to let the company know of what you think about their service then instead of directly calling them prefer leaving a feedback/review.

This only works if you just want to let them know and don’t have a strong urge to demand anything in return.

Option 2: Contact Amazon India customer support

If you don’t want to provide feedback and instead want to contact the organization directly to resolve your problems, you should use the direct method.

Contacting the company’s customer service department should be your first step. The majority of businesses have contact information on their websites or social media accounts.

To contact the Amazon India customer care portal, call 180030009009. You can also chat with amazon’s chatbot or request them to call you here.

Option 3: Leverage Social-Media

Another excellent way to contact an organization is via social media. Most businesses also have different teams to manage their social media accounts so that they can monitor their customers’ actions.

Since most businesses use Twitter solely for this reason, Twitter is one of the best outlets for informing them of your complaint. You should tag the organization and use the appropriate hashtags to attract the right kind of attention.

You can also use Voxya to help you start a social media campaign. The best part is that Voxya offers this service for free!

Option 4: Send an email to the decision-makers

Emailing decision-makers is also one of the best ways to reach an organization because they are the ones who make the decisions and have the power to solve the problems. One of the main problems with this approach is that people couldn’t locate the email addresses of the company’s top officials.

Yes, locating these companies’ top officials’ contact information can be difficult. But it’s not out of the question. It will undoubtedly take some time and good research skills, but if you know how to conduct effective internet research, you will locate the contact information for their higher officials.

If this seems like a lot of work for you then you can also consider using Voxya for sending an E-mail to these decision-makers as Voxya already has the contact details of all the higher officials of these companies.

If the Problem Persists:

If the problem continues and you are unable to resolve it then you can file a complaint against Amazon, Voxya is always available to help.

You can read this if you have an E-commerce complaint and want to settle it.

If you’re still unsure what Voxya is, consider the following:

Voxya is an online forum for consumer complaints. It makes it easy for users to file consumer complaints against businesses. This gives the customer the ability to combat fraud and unresponsive customer service. Voxya is known for its high-quality, low-cost services.

The Final Answer!

We looked at how to contact Amazon in this post. If you are unable to address a problem on your own, read How to Resolve E-commerce complaints in India.

Voxya.com, trusted by 74,000+ consumers, File a complaint now!

Job scams and fake job complaints have become quite common in India. While finding a job can be a hectic task there are companies claiming to provide stunning job opportunities to freshers. And these companies are the biggest scam!

These companies reach out to people in need claiming to get them a job and all the fake promises in the world in exchange for money. They claim to be a Job consultancy but all they do is cheat people and this increase the number of the job scam and fake job complaints.

In this article, we will talk about:

• How to save yourself from job scams or fake jobs?
• How to file a complaint if you get scammed?

The best way to save yourself from all these scams is to be conscious of what you are doing. Here is a list of red flags to check before believing in a job offer.

Asking money beforehand: This sounds weird, doesn’t it? If you are working for a company you are supposed to get paid and not the other way round. No legit company asks you to pay them to apply for a job. If you ever come across a company asking for money for a job. It’s a big red signal!

Asking for Bank account details: This can be another big red signal. Never share your bank account details with random strangers on the Internet. You are not supposed to share any such information till you have not got a job in a real company.

Unprofessional emails: Always check how professional the emails are. Most of these fraud companies put no effort into writing good emails and their emails are filled with grammatical errors and look extremely unprofessional.

No information on the internet: Before applying for a job, research the company and find out every possible thing that you can. Most of the fraud companies have no information on the internet. If you can’t find a lot of information about a company on the internet then it can be a red flag.

Too good to believe offers: A lot of times these companies give you offers that are too good to believe. Like giving postings in foreign companies or paying extremely high salaries for very low-skill jobs and these kinds of offers. So if something is too good to believe then probably a red flag for you.

How to resolve Fake Job Complaints & Job Scam Complaints

Now, that you know all the possible red flags that can be there make sure you never get scammed by these scammers. But unluckily if you already got yourself in trouble here’s what you should do now:

Option 1: Try a Social media campaign for awareness

Social media can be a very powerful tool if you know how to use it correctly. Posting on social media will not only publicly shame the company but will also let other people know that this company is a scam.

Create a social media post explaining what exactly happened with you and tag the fraud company in your post. A lot of people have created such posts and boosted them to get a higher reach. If you are not sure of how exactly you can create a social media campaign then Voxya is there for you.

Voxya provides this social media campaign service for absolutely free.

Option 2: File a complaint in the nearest police station

Because of the rising cybercrimes, most police stations have cyber cells. You can reach out to one of the cyber cells of your city and file a complaint there. The police station has cybercrimes experts who are dealing with such issues regularly and know how to get you out of trouble.

Option 3: Send Legal Notice to the company

Legal notice can hamper the confidence of the fraudsters and there is a very great likelihood that they will return all the money that they scammed.

You can engage any experienced advocate or lawyer to draft & send this legal notice to the company on your behalf. The company will have to respond to this legal notice within 30 days.

An experienced lawyer may get hard on your pocket as they can charge anywhere between Rs.3500 to Rs.8000 for drafting and sending a legal notice on their letterhead. But if you can’t find a qualified lawyer in your budget then Voxya is there for you. Voxya can help you get the best and the most experienced advocates in the industry in your budget.

Voxya will deliver a hardcopy of the legal notice to your doorstep. You will also receive tracking codes to track the delivery of the Legal Notice to the company.

Option 4: File a case against the company in Consumer Court

If you have not heard back from the company after sending Legal Notice then it’s time to approach Consumer Court. You can also approach the Consumer forum if you have not received the desired resolution from the company for your complaint.

You can file a consumer case against the company without engaging any advocate or lawyer. You just need to draft Case papers explaining the issue, along with evidence and demanding the resolution you want.

You will have to submit an Affidavit and required Court fee to file a consumer case. If this all sounds too much to you then you can take the help of Voxya to prepare Case Documents for you.

Generally, it will take some time in getting any judgment in your Consumer Case. But even if your case gets decided after 3 long years, you will get interest on the disputed amount if you win the case.

Most affordable option to file a consumer complaint in India:

Voxya is an online consumer forum. It enables the user to file consumer complaints against brands quickly. It helps the user in fighting against fraud and unresponsive customer service. Voxya is known for its quality services at reasonable pricing. You can also file fake job complaints and job scam complaint online using our portal.

Voxya has handled more than 73,000 consumer complaints till now and consumers have claimed damages of around 2200 crores. This shows that when it comes to consumer complaints Voxya leads the game. We are resolving

The Final Words!

Voxya has helped thousands of people to get their consumer complaints resolved. In this article, you saw all the possible ways to resolve fake job complaints but if you can’t manage to do these things on your own, then Voxya is there for you!

E-commerce is an extremely popular way of shopping. Who doesn’t like exploring the products for free and buying whatever you need that too with the comfort of your home!

But recently a lot of people started having bad experiences with e-commerce companies and increasing Ecommerce complaints. And this can make e-commerce shopping scary!

So are you someone who got a bad experience with an e-commerce brand and doesn’t know how to resolve your complaint? Don’t worry you are at the right place.

In this article, We will take a look at:

• What is an e-commerce complaint?
• Types of complaints
• How to resolve your eCommerce complaints?
• The conclusion

What are e-commerce Complaints?

The complaint filed against an e-commerce company is known as an e-commerce complaint. One can have hundreds of reasons to file eCommerce complaints so let’s have a look at some of the most popular or widely seen issues among people in eCommerce complaints.

Types of E-commerce Complaints:

Missing product: Hundreds of people have faced the problem of the missing product while getting the delivery of the product ordered. What can be worse than not getting what you ordered?

Damaged: Getting a damaged product is another one of the most popular problems among people. Many people have complained on Voxya that they received a damaged product.

Low-quality product: Everything looks fancy on the internet, doesn’t it? Sometimes people get trapped into this limelight and shop for a certain product only to realize that the product is not what they expected.

Fake product: Getting a fake product is also one of the major problems faced by the customers and this can be really awful. Imagine ordering your favorite device only to realize that what you got is a dummy one!

No refund / Replacement: Getting the wrong product and no replacement can be the worst nightmare for everyone. Many people have complained that they are not receiving any refund or replacement for the product they ordered.

No customer support: The consumers have complained that they are unable to reach customer support of these ecommerce companies. There is very little human interaction as most of the companies have an automated system, where human interaction is either not possible or is very less.

How to Resolve Ecommerce Complaints / Online Shopping Complaints:

Option 1 – File a formal complaint with your e-commerce company:

The first step towards solving your issues should be to file a formal complaint at an e-commerce company or online shopping website. Most of these companies have their complaint section on their website or their mobile app.

Or you can use this contact information:

Amazon Customer Care No. – 1800 3000 9009

Flipkart Customer Care No. – 1800 208 9898

Myntra Customer Care No. – 080 6156 1999

Jabong Customer Care No. – 0124 612 8000

Snapdeal Customer Care No. – 092126 92126

Shopclues Customer Care No. – 0124 441 4888

Paytm Customer Care No. – 0120-4456-456

Option 2 – Contact the company through Social Media

If you couldn’t resolve your complaint through their official customer support then consider taking the help of the social media platforms.
Social media are one of the most important feedback channels for people and they usually have teams to monitor the complaints.

Tagging the company and using the right hashtags can help you get the attention that you seek for. However, if you do not want to get into all of this hassle then you can try social media campaign service from Voxya. At Voxya this service is absolutely free!

Option 3 – Email your complaint to the company

If the email address of the top officials or management of the company is something that you can manage to find then you can directly send an email to them explaining your issue. This way your issue may get resolved as these higher officials are the decision-makers.

But the problem is how to find the correct contact details of the decision-makers at the company you are struggling with? With a bit of research on the internet, you can discover these details, obviously, it will take an impressive amount of time. If time is something that you struggle with then Voxya can help you save this time. Voxya can help you reach out to the top officials in the industry with no effort from your end.

Option 4 – Send a Legal Notice to the eCommerce company

If the company has not responded even after sending email and tweeting on Social media, then your best option is to send a professionally drafted Legal Notice to the company asking them to resolve the issue as soon as possible, else you will move forward and sue them in court.

You can engage any experienced advocate or lawyer to draft & send this legal notice to the eCommerce company on your behalf. The eCommerce company will have to respond to this legal notice within 30 days.

Rs.3500 to Rs.8000 is the range that an experienced lawyer will normally charge for drafting and sending a legal notice on his letterhead. But if the service around your area isn’t fitting in your budget then Voxya can help you to send Legal Notice via one of the best legal advocates at the comfort of your home.

Voxya will also send a hardcopy of the notice to you at your address and will provide a tracking number to track the delivery of the notice to the company.

Option 5 – File a case against the eCommerce company in Consumer Court

If you have not heard back from the company after sending Legal Notice then it’s time to approach Consumer Court. You can also approach the Consumer forum if you have not received the desired resolution from the eCommerce company for your complaint.

You can file a consumer case against the company without engaging any advocate or lawyer. You simply need to draft Case papers explaining the issue, alongside proof and requesting the resolution you need.

You should present an Affidavit and required Court fee to file a consumer case. If this all sounds too much to you then you can take the help of Voxya to prepare Case Documents for you.

It will take some time in getting any judgment in your Consumer Case. Even if it takes 3 difficult years, you may receive the contested sum along with interest.

Option 6 – Use all the options above

For better and speedy resolution, you should use all the options mentioned above. Though it involves a bit of work at your side, you will get results when you reach the company via all the channels – social, business, and legal.

You can easily leverage social media, business networks, and legal frameworks to resolve your consumer complaints in India by using the Voxya consumer complaint platform.

Most affordable option to file a consumer complaint in India:

Voxya is an online consumer complaint forum. It enables the user to file consumer complaints against brands quickly. It helps the user in fighting against fraud and unresponsive customer service. Voxya is known for its quality services at reasonable pricing.

Voxya has handled more than 73,000 consumer complaints till now and consumers have claimed damages of around 2200 crores. This clearly shows the authority of Voxya in consumer complaints.

The Final Conclusion!

Voxya has helped thousands of people to get their consumer complaints resolved. In this article, you saw all the possible ways to resolve eCommerce complaints but if you can’t manage to do these things on your own, then Voxya is there for you!