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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Wrong Product Delivered Open
I had ordered Realme Wireless Buds * and have received Realme Wireless buds *. It has been more than * days and no action has been taken on my compliant . I was requested to submit images of the wrong product which I have shared with Myntra via...
Jun 27, 2022 by Udit Kumar Chauhan
Myntra - Myntra credit expired Open
I requested for refund and as per the system my refund got initiated on **th June ****. Now it shows that my credit got expired on **th June ****. As per mantra policy minimum * year time provided for expiration and my credit got expired within...
Jun 25, 2022 by Vini Jain
Myntra - Myntra shows delivered but did not receive any delivery Open
I ordered roadster shoes from Myntra on **th June ****,today it shows me status as delivered and at night **:** am delivery message came but i did not receive any calls from any delivery partner. I did not receive any product but the status is ...
Jun 25, 2022 by Shreya Banerjee
Myntra - Not giving refund on return Open
I ordered * Hi-design handbags from Myntra and returned one within *-* days which the delivery guy carried happily after checking. Company says it has not passed quality check and now won’t refund. Reached out multiple times saying that deliv...
Jun 24, 2022 by Alok Srivastava
Myntra - Item is not returned Open
I ordered a jumpsuit and found it was not fitting me properly and also the quality was not up to the mark. So, I have decided to return the product but Myntra is claiming the product is old. I am not lying the product is as same as I received. ...
Jun 22, 2022 by Puja Show
Myntra - Account deactivated with pending orders and returns Open
During their EORS Sale i brought apparels worth **k+ in two orders on ** and ** june. After shipment of the order when i tried to return some of these as of size and some for quality issues i found that i was unable to login. Login OTP was not ...
Jun 21, 2022 by Nidhi gupta
Myntra - Not accepting exchange Open
I have ordered a dress from Myntra. Seller name was Aawari store which is from Rajasthan. My order number is *******-*******-*******. I received the product, firstly the price tag was empty (there was no MRP nothing was written on it) and it w...
Jun 21, 2022 by Zainab Rashid
Myntra - Wrong Product Delivered Open
Hi Team, I placed a prepaid order on Myntra website worth Rs ****. There were three products included in that order. I received a delivery packet on *th June. When I open the delivered packet I saw that the product I have received is en...
Jun 21, 2022 by HEM VATS
Myntra - Package not delivered Open
I have ordered * products from Myntra but they were not delivered and on my app it shows that those products are delivered and i received the text message at **:** PM at night and who delivers product at midnight and tone incident also happened...
Jun 21, 2022 by Parbhat
Placed my order on *th June ****. Till now I haven't received any update on where my package is,the Myntra customer care is not even cancelling the order and they are not even delivering the order. When asked multiple times , all they say is wh...
Jun 21, 2022 by Yeshi Agarwal
Myntra - Item missing in package but was charged for same Open
PRODUCT WAS NOT DELIVERED BUT I WAS CHARGED FOR SAME, CUSTOMER SUPPORT IS OF NO HELP...
Jun 20, 2022 by Soumya reddy
Myntra - Item marked as delivered but I did not receive it Open
I ordered about ** items over Myntra on **th June, **** among which, there was a grooming device (trimmer). Some items were delivered on **th June and the trimmer was also said to be delivered along with those. But I did not receive it. When I ...
Jun 20, 2022 by Yerramilli Vyshnavi
Myntra - My account is deducted but my order is not placed Open
My amount is deducted but my order is not placed i want my money refund...
Jun 20, 2022 by Myra naaz
Myntra - Item not delivered Open
Hi team , my item not delivered and myntra team declining that please help mehnat k paise h...
Jun 19, 2022 by Amit Sharma
Myntra - Refund not recieved Open
I ordered products and paid amount and cancelled *.* months back, till now not received any refund , just showing status refund initiated, wrote complient and they closed it themselves, called they keeping on hold, i need my money back. they ar...
Jun 18, 2022 by Jayashree
Myntra - Product return refused Open
The product was delivered with an incorrect tag of Peter England and when i have raised a return request the company is saying that since the product tag is different they can't take the product back. How is it my fault when incorrect tagging ...
Jun 18, 2022 by Ankur Khanna
Myntra - Myntra cancelling my return request Open
I had purchased a shoe from Myntra . Order ID : *******-*******-******* Transection ID : ********** Order date : **th May ****. Return policy reads ** days easy return . I have created the return request , since the quality is not good ....
Jun 17, 2022 by Suman
Myntra - Wrong Product Delivered Open
Hi Team, I placed a prepaid order on Myntra website worth Rs ****. There were three products included in that order. I received a delivery packet on *th June. When I open the delivered packet I saw that the product I have received is en...
Jun 16, 2022 by HEM VATS
Myntra - Wrong delivery and refusal to pick up Open
Severe Harassment by Myntra I ordered a Mango Blazer on ** May ****. Instead of the Blazer, I was delivered jeans. I immediately requested for a refund and posted the pictures. The return was accepted but the delivery agent refused to take th...
Jun 16, 2022 by Monica Dhaul Saxena
Myntra - Myntra cancelled my order Open
In myntra Rupees * loot, i ordered * t shirt using myntra app after * days myntra cancelled my order. I want my ordered product....
Jun 15, 2022 by INDRANIL PAL
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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