Snapdeal.com
Complaints
Denied replcaement of the defective mobile Open
I had ordered Lenovo K6 power mobile from Snapdeal app on May 1, 2018. I received a defective product.Mobile was not able to receive the signal properly. Signal strength used to get reduced to 0 all of a sudden and never came back until it ...
May 08, 2018 by Karthik
I ordered a cell phone redmi black a1 from snapdeal and when I received the parcel to my surprise it was not the phone that I ordered instead there was a trimmer in the box . I called on their helpline number dropped so many e mails but there...
May 05, 2018 by Ravinder kour
Not Refund My Money Open
I'm Purchasing Jbl Pulse 3 But Seller Has Been Deliverer Fake Product And I Return To This Product After 1 Week But Refund Has Been Initiated 2May But Not Credited in my account please help me...
May 03, 2018 by Siddharth Sahu
Received duplicate item and ignore my return Open
my order id is : 21582314678 . I was ordered moto z play on SNAPDEAL for rs.14000 on 8th april . i receive my product on 14th april . i was opened that i was shocked . inside the box they send 1000rs worth celkon mobile . i was initiate my ret...
Apr 22, 2018 by Pravin kumar
Leak my personal details to a frod person Open
मैंने कुछ दिनों पहले एक वॉलेट स्नैपडील के साइट से आर्डर किया था। कुछ दिनों बाद मुझे एक कॉल आया...
Apr 21, 2018 by Aalok kumar poddar
Order replacement not completed Open
I have ordered from snapdeal 2 sets of copper water bottles of which i received 1 damaged set so i placed an replacement query, the guy came to take the replacement but instead of taking 1 set he asked for the complete order as he said that the...
Apr 18, 2018 by Manant Narnolia
False update regarding failed delivery attempt! Open
I ordered a pair of gym gloves and for the last 4 days i am receiving message updates about failed delivery attempts. Snapdeal didn't provide me with track id, neither I know which courier service they have parcelled through, nor did I receive ...
Apr 12, 2018 by DEBANJAN DEY
Second hand product delivered Open
Snapdeal provided me second hand air cooler which was supposed to be a remote controller but the remote was missing in the box Also it was damaged from several places and had visible scratches and dost all over...
Mar 18, 2018 by Siddhant sahani
Snapdeal cheated me during return and refund Open
Complaint against SNAPDEAL for return and refund Ticket I'd : 46183658 and 46183679 and 46046994 This is to informed you i have registered the request on 27 feb for hathphool and on 17 feb for lucky bridal jewellery but no body connected ...
Mar 04, 2018 by Vicky
Refund not started after pickup Open
I ordered nike slippers and I got fake one then I returned them but refund process not started and is showing to reschedule pickup...
Mar 01, 2018 by harshith dega
Snapdeal.com is selling fake adidas neo for a long time one of a friend of mine bought it from Snapdeal.com as a looked closer i saw that it's fake then we went to Nike store and confirmed that it is fake and Snapdeal.com is selling it from a l...
Feb 18, 2018 by Ayush singhal
mentioned instead of the fake product Open
i have ordered refurbished apple iPhone 6s plus but i received an used iPhone 6 which is too old series and i need the reply for my issue!!!!! EVEN the accessories are fake and box delivered from shopclues and charger and earphones are fake ,...
Jan 27, 2018 by SRIBALAKRISHNAN
Not yet received my replacement order/item Open
I had ordered 'Aai Saree Khodiyar Art Multicolored georget saree' on12 Jan 2018. Its Order ID : 20857376838. On 17 Jan 2018 the item got delivered but the border was stitched to saree's opposite side so on the same day I placed for replacement ...
Jan 23, 2018 by Harshitha B N
Item returned but not refunded Open
Order ID: 20484559715, order placed on 29Nov, after that item was collected and receipt was given(ive attached a file below). i have mailed them at least 5-6 times but haven't received any solution or my refund til date ...
Jan 20, 2018 by Austin Teixeira
Original bill not provided Open
snapdeal ne mere sath fraud kiya h snapdeal authorized hi nhi h iphone k liye, fake bill diya mujje phone ka, mujje original bill chahiye varna mere paise vapas karo or fone lejao...
Jan 09, 2018 by deepika sharma
I ordered Nike air Max 2017 from Snapdeal on 3rd January,2018. My order Id is 20777582665. It is a fake product and now that I don't want it, there is no option for return which Snapdeal promises. ...
Jan 06, 2018 by Sachin Sura
Refund not processed not product will be returned back Open
Product has been returned back to the seller and it's been a month ... Today 27/12/17 I received a call from Snapdeal stating they can't refund my money and can't return back the product as well!! They aren't sharing the information also as to ...
Dec 27, 2017 by Annapurna
Fraudulent snapdal Open
I was cheated by Snapdeal through fradulent business business policies and practices. I faced a huge embaracement at an International Workshop in Philippines at IRRI when my so called branded shoe from Snapdeal busted out only after fifteen...
Dec 12, 2017 by Ejlal Hyder Zahdi
Hello team, I was raise a return request of this order 20478810560 but still no one was arrived for pickup, I am unable to return the product,pls help to return this product. ...
Dec 07, 2017 by Rishabh Upadhyay
I have mailed them and after that snapdeal team visited and ensured that your query will be solved soon. But after 2-3 days they mailed me that we reviewed your account and found some transactions that do not pass our internal checks. We are so...
Dec 02, 2017 by Rahul Yadav
I have received a damaged product and your the Snapdeal advisor said that we cannot do anything for the same. I kept following up from last 10 days and this disgusting reply I got from the agents. If you are giving such kind of customer servic...
Oct 09, 2017 by Vandana sharma
Wrong product delivered and return not granted Open
Actually i ordered a white and black sweater of jack and Jones brand , upon delivery it came different product , grey and green coloured sweater of same company , i lodged a return request at the same time , talked to snapdeal representative ,...
Sep 22, 2017 by Sachin sharma
Used,defective gem(opal) delivered and after lodging complaint snapdeal team refused to either repla Open
I orderd a gem(opal) on snapdeal and received it on 11th Sep 2017 but I found it complete different from what it was shown during booking.Moreover the gem is an used one and havingmore than one scratches which will harm the wearer and bring mis...
Sep 14, 2017 by Abhishek Sengupta
Liberty shoes not replaced or repaired Open
I had purchased a pair of Liberty shoes from snapdeal.com on dated 19/11/16 but skin of the shoes got peeled off after 20 days of using. I had complained both liberty and snapdeal.com for replace or repairing the shoes. They did not responds an...
Sep 09, 2017 by Krishan
I had ordered sennheiser cx 275s black earphones on snapdeal on 03/08/17 and delivery date was 10/08/17. Now I received a mail by snapdeal on 10/08/2017 saying that your ordered has been cancelled on date 08/08/2017. In between that delhivery....
Aug 14, 2017 by Deependra Singh Parmar
Refund of Rs14999 Open
elica chimney purchased on 24/06/2017 for rs 14999 paid via credit card.chimney found broken by elica technician and returned on 11/07/2017 by dtdc courier.chimney reached snapdeal warehouse on 22/07/2017.till 26/07/2017 no action as per screen...
Jul 26, 2017 by AMAN SHARMA
Reverse pick-up not arranging nor ready to provide us compensation if we send the item Open
Snapdeal Order ID: 19404529774 (Suborder Id: 24113467189) I order Magic mop which is damage so request for replacement, after several follow-ups they replace that Now I received the item but its not complete (damage)now I want refund, they are...
Jul 25, 2017 by Avinash Nhanji
Issuance of Incorrect Invoice by Snapdeal Open
I have been raising my concern for last few weeks and I feel it has been going to a deaf ears. 1. I was facing some issues with Dell Monitor so raised my concern with the Dell Tech Support, as it was under manufacturer warranty, they ...
Jul 24, 2017 by Sajina
Received defective mobile from snapdael Open
I have received used defective mobile from snapdael.com . On the day I received the mobile I found sim 1 not working , heating very high in temperature after switched off mobile . I called snapdael CC and informed and requested for return . Tha...
Jun 30, 2017 by Stalin Gomes
Delivered different product Open
On 23/06/17 I purchased a dress from snapdeal .on 27/06/17 the item was delivered which is completely different of what I have ordered. I visited snapdeal site for refund/replacement but there is no info about delivery and it showing your ord...
Jun 29, 2017 by Shabnam Syed
Not Refunding Money and Not Even Delivering Product Open
My Product money not refunded and more over this snapdeal people not delivering product also from April-04-2017...
Jun 19, 2017 by Sandhya Aavula
Return of product not acceptable Open
I purchased a product (Shoe)in snapdeal,shoe size is not fit for me so I placed return request but no one came to get return of product if I call customer care they saying am not eligible to return the product...it's totally unfair......
Jun 04, 2017 by Gopinathan
Keeping my product and money after return Open
Sir I have purchased Surya accent 11 burner and orient desk-86 table fan from Snapdeal on 16/05/2017 and found problem with both the order after talking with customer care on phone they tell me to create a replacement request and I will do so a...
May 31, 2017 by AMITOSH KUMAR THAKUR
Snapdeal not giving refund Open
I buy a wrangler blue jean at snapdeal..i received wrangler blue jean but it is not fit to me..then i will return the product..but snapdeal received another touser..then they not give to money they resend the touser..but i am sending wrangler b...
Mar 24, 2017 by Kalyan Chakravarthy
Mobile not deliver for one month Open
I Have registered mobli on senapdeal on date 16th february 2017 and they committed me to deliver before 25th but they fail to do so and given new delivery date before 3rd march ; again they fail and given new date of 9th march and they fail to ...
Mar 19, 2017 by Sagar Sutaria
Return rejected Open
Order ID: 18421573473 Ordered was placed on Feb 22, 2017. I ordered a ladies suit, and got a low quality product. Although, at high level it matched with whatever was shown in the pic, but velvet on the suit was of low quality, and embroide...
Mar 13, 2017 by VIKRAM VASISHT
Substandard quality product and Refusal to honor warranty claims Open
I had bought this product on 20th september 2016 (invoice attached), and it was delivered on 26th september. On 22nd December, this product (an office chair) broke abruptly when someone was sitting on it, badly injuring the person. The person's...
Mar 08, 2017 by Nipun Chowrasia
Refund not provided Open
I have purchased the one pair of shoes from Sanpdeal and found quality complain, I requested for return then shipment picked up on 22nd FEB, Now I am waiting for my refund, they people are not ready to refund the money. This is most pathetic...
Mar 01, 2017 by Vijendra Kumar
Not binding on Terms and conditions Open
They are changing Terms and conditions as and when they required Recently I referred to my friends and I got 200 Rs coupons of 6 and they were applied successfully a few days back on 200 Rs worth products but I did not bought any product at th...
Mar 01, 2017 by Bhogi Satishkumar
Money not refund Open
This below is not refunded to my account. Please help. Hi Sheetal, Your refund of Rs.1530 has been processed As mentioned in our previous email, we have already issued a refund for your to your card/bank account on 14/02/2017. We had also ...
Feb 28, 2017 by Sheetal
Amount not Refunded Open
After hefty of phone calls, Uploading bank statements, emails and registering complaints Snapdeal has failed to refund my money. Complaint Number : 37827299...
Feb 25, 2017 by Maharshi Agola
Some Item I was return snapdeal . and sanpdeal massage me. amount will be refunded with 2 -4 working days. 7 days completed. but amount not credit in my bank acount . snapdeal order no. = Order ID: 18250028689, ...
Feb 21, 2017 by Ajit Rai
Incomplete order delivered Open
I ordered ensassy multicolour banarsi silk anarkali suit on 6 Feb 2 017.in it's description it was mentioned about bottom but they have not given to me. And now they not refund ding instead they manipulating item description.i called several ti...
Feb 17, 2017 by divya negi
Wrong and used product send by Snapdeal and after return of that product ,no replacement get Open
I have also mailed to your CEO Mr Kunal Bahl regarding above matter Dear Mr Kunal Bahl Cc Snapdeal support As above mentioned order Id 18153885063 I received only one used and broken dosa tawa instead of 7 PCs of Hawkins futura non stick...
Feb 10, 2017 by Dipak Ghose
Order cancelled with any consent Open
Order ID :- 18154469503 I ordered this item and snapdeal confirmed it and then said that they packed the order.And then I got a message saying that the order is cancelled. How can any order can be cancelled after packing. And then Today I got...
Feb 03, 2017 by Hemant Gupta
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