PayTM
Complaints
Cashback not received Closed
I tried booking a flight ticket with the code FLYFREE and when i applied the code i got a notification in Paytm like 1000 cashback will be credited on successful transaction , which i didn't got in 24 hours time frame which they promised.Later ...
Jul 13, 2018 by Ramesh
Payment not Refund Open
I have transferred to someone by paytm but he doesn't get money in his account so i asked to paytm about this. They said i entered wrong name or account number. After that i said if i entered wrong then my must be in bank it will not be transfe...
Jul 10, 2018 by Aman Yadav
Amount not transfered to benificiary Open
The 5000 amount which i transferred on 30th June is not transferred to beneficiary...
Jul 08, 2018 by Darshan gupta
Fridge not delivered Closed
An Ajjs should have been a good day and years pehle na half of my....
Jul 08, 2018 by Atul Aggarwal
Paytm fraud Open
I am arun sethy from puri. One month ago I am buy mobile charger paytm through I am buy date 04 Jun 2018 but today date is 8 July 2018 up to 1 month after I am call to paytm customer care he say that your parcel is delay so please cancel and a...
Jul 08, 2018 by LODGE SWEET HOME
I was surfing on internet "How to add cash in Paytm". I got on this official website of Paytm : https://paytm.com/offer/icici-bank/ This website is still there & it clearly shows how to add cash (notes eg:100,200 etc) in Paytm wallet from ICI...
Jul 04, 2018 by Mitesh Chheda
Paytm fooling us Open
Dear sir I bought a new mobile from paytm and it ran into the problems after 10 days...
Jul 02, 2018 by ravindra
Showing KYC not done, actually I have completed. Open
I have a PayTM account. I have to complete full KYC on Paytm to get all facilities. But I'm from Assam so I don't have Aadhar card so I provided my Driving Licence. And the KYC agent completed my full KYC, which you can see on the attached scre...
Jun 30, 2018 by Sunit Singha
Hi there, This is a complaint about the paytm payments bank. Someone transferred me an amount of 10,000. So I went to the Atm to withdraw that amount from an Atm but due to some problem the cash was not dispensed and the transaction was time...
Jun 28, 2018 by Aayush Aggarwal
Refund not found. Open
Money should be refunded till 15 june 2018 but it is not refunded till 28 june 2018....
Jun 28, 2018 by Rajat Bajpai
Recharge not done with the time Open
i recharged my sundirect dth on 21/06/2018 at 8.03 pm, but recharge not succefull, i raise a complaint throu paytm costomer service, but they are not intrested to resolve the problem, my ballnce deducted ,but recharge not success, paytm have pa...
Jun 22, 2018 by MOHAMMAD IRFAN HYDROS
My Paytm is forcely blocked Open
The problem is my paytm account is blocked since 2 weeks and i am not able to login to my account. I don't know why? From the time i request helpline to resolve my problem but still no response. I am not able to connect with the customer care. ...
Jun 21, 2018 by KUSH KHURANA
Refund not given after 2 months Open
My ticket no 70866085 Is not solved yet ,lenskart is saying already amount is paid successfully ,they are saying incase paytm is denying that amount is not credited and it got fail then ask them to send in the written so they can move ahead an...
Jun 19, 2018 by RAMAN
Amount is debited from My paytm bank account but not credited to receiver's ppbl account. Open
on dated 12/07/2018, i have transferred ₹1000 to a paytm account holder with account no 919654510361 through upi using phonepe app. on phonepe app transaction failed but according to my paytm payments bank transaction is successful. my con...
Jun 13, 2018 by Sudarshan
Unauthorized transactions Open
my paytm account was hacked and used for unauthorized transaction and also used to transfer money from my credit card and debit card which I have used in Paytm, i have not saved ccv number nor asked by anybody to share, even I did not get any m...
Jun 11, 2018 by Amardeep Kumar
Defective product delivered by paytm Open
I ordered Phillips trimmer worth rs 1400 from paytm and within a week battery drained completely and not getting charged. after replacing the battery motor got jammed and stopped completely....
Jun 11, 2018 by anirudh
Fake cashback promise by paytm Open
i purchased a microwave and they promised 3000 cashback on it but it is not credited till yet...
Jun 11, 2018 by vinita
Refund not provided after pick up Open
I purchased Envie 2800mah 4pcs battery with charger of rs.695 and got 200 as cashback in my Paytm wallet on 1may 2018 but it's not working properly so I returned it pickup completed on 11may 2018 then Paytm told me to wait 7-14 working days for...
May 29, 2018 by Rishav kumar
Package delivered on 14 may 2018 but not delivered till date amount of the package is 350 and 200 cashback also give paytm after shipping the package but both of them not received by me...
May 19, 2018 by Manu
Dissatisfactory bus service and fake promises Open
i booked 4 bus tickets online via paytm mobile application. i dealt with the following issues: 1.the departure timings of the bus were 8 pm, and the following text was received from paytm "dear *******, your bus booking is confirmed....
May 15, 2018 by Abhinav Chhabra
Paytm bus 1)worng details of bus 2)Bus seat not provided 3)staff is so rude Open
I have paid for AC bus ticket but that bus not an ac bus and i didnt get a seat for for more than 3 hour because bus staff had no knowledge about onlune ticket tgey already sold my ticket to another peraon. All information about bus on paytm is...
May 12, 2018 by Dinesh Meena
Fund has not been transferred to my bank account Open
I am vikash Sharma from GWALIOR. My paytm account is not working properly since last 5 days & I m continuously trying to reach paytm helpers but I am not able to talk anybody because they are not giving any response. Their every customer care n...
May 10, 2018 by Vikash Sharma
Refund not initiated Open
I had booked a Macbook Pro Online which was supposed to be a gift for someone. The delivery date was shown as 6th May. The customer care hardly picks the call. On calling repeatively they assured me it will be delivered by 6th May. However it w...
May 08, 2018 by Jyoti
Recharge done twice Open
I had tried to do a recharge through Paytm for Rs 199. But got a msg that transaction didn’t go through due to bank’s server failure n money wld be reversed to the account. I again did the recharge same msg was shown. Later in the day they ...
May 07, 2018 by Durga Devi
Paytm password change number busy everytime Open
I am not able to change password of paytm,whenever i call it say number busy.Iam trying for 7 day now i am frustrated.please help me out.... Thank u!!...
May 05, 2018 by elizabeth biju
HI Now days paytm on boarding fraud merchant for payment collection from customer. A company name Apollo Holidays asked for Rs.12499 for 4 night 3 days tour with complimentary oppo phone. I have checked the website & saw the paytm is the payme...
Apr 28, 2018 by Ajay kumar singh
Incorrect products sent and not accepting returns. If return picked, they are not showing as return Open
I ordered ready made 5 items of women's wear products in Paytm. They send incorrect products and when i send return, they are not accepting return for 4 products. But for 1 product they accepted return and the return has been picked up by thei...
Apr 14, 2018 by Prasad
Fraud PayTM delivered empty box Open
Order No: 4865708568 I ordered for Casio Edifice (Ex233) watch for my personal use by 27th March and it got delivered by 30th March. When I opened the consignment, I found that empty box was delivered. Except watch, complete accessories like...
Apr 13, 2018 by Syed Nasrullah
Unable to use Wallet Balance Open
I am from Assam.Here Aadhar Card is not mandatory as NRC work is going on. Despite this paytm is not allowing me to use my wallet balance on the pretext that Full KYC is not done....
Apr 07, 2018 by soumyajyoti bardhan
Friend of mine transferred 6000₹ via Paytm till date I have not recieved my money....
Apr 01, 2018 by Apoorv Kala
Merchant Account Activated Open
Hi, This is Mohammed Faiz,Mob No-9861727823.My QR code is blocked and account also blocked from getting payment.i want you to activate my Merchant account please.i am facing lots of problem and difficulties.i provided all documents by ...
Mar 30, 2018 by mohammed Faiz
To close my Paytm account Open
I unfortunately requested my KYC details to my another account (krishna.karingula@gmail.com). I requested them to close my account and I will update same details to my permanent account. They are not responding to emails. Could you please help ...
Mar 15, 2018 by Karingula Sai Krishna
Dead product delivered and refund not given Open
My patym order no. 4606453765. Recived dead product and paytm ask me to self shifp so i send by Dtdc Courrier no.m63017925 and dealer not tecived it and product come back to me . Now paytm not provided by refund....
Mar 14, 2018 by Naveen kumar garg
Money not Delivered To Merchant Open
I did a payment on 16 of feb via paytm but at that time transaction failed so i payed cash to my merchant then after 5 mins i get a mail that payment successful. When i went to my Merchant he said i didn't recived any money through paytm. and...
Mar 13, 2018 by Abhinav
Paytm misguiding KYC customers Open
Paytm blocked my wallet for more than 24 hours now, saying my transaction limit is only, Rs.25000 from wallet to wallet transfer, yet as per norms after completion of KYC the limit is Rs. 1,00,000. Calls to customer care is useless as it does n...
Mar 12, 2018 by Svapnil R Vyas
Ordered Iphone X but Received an Iphone 6s body filled with mud in the package from Paytm Open
I ordered an Iphone X 64 Gb Silver color via order no. 4703544188 on 27/02/2018 and received the package on the same day. Inside the box was an iphone 6 body filled with mud with screen tapped to it. I have already shared an unboxing video of ...
Mar 10, 2018 by Lalit Kumar Vimal
Ordered extended warranty by One97 Communications through PayTM but the product has still not been delivered. It has been almost 10 days and PayTM has also not responded to any of my customer care emails. Order Number: 4677646920...
Mar 02, 2018 by Saniya Salathia
Money not refunded in bank account Open
I ordered a hair dryer and didn't like it so I returned it but they did not refund it in my bank account...
Feb 27, 2018 by Neha
Refund not recieve Open
order id : 4651740700 i have cancel the order and now they are saying it will transferred in your icici account and i don't have any icici account so where is my money. Please return my money ASAP...
Feb 22, 2018 by Khalid Habib
Money not transferred to Paytm wallet Open
I have added Rs 8000 to Paytm wallet instead of adding it to wallet the money has gone to Paytm voucher. I have wrote many mails to help & support of Paytm & raise many ticket for the same. They didn't solve my problem & close the ticket witho...
Feb 20, 2018 by Asfi Husnain
Transfering amount pending in paytm wallet Open
I used Paytm mall app to order a pair of shoes on 3 feb whose order no is (4562611682) but they delivered me the wrong color so i returned to it and asking for refund of my money rs 969. They refund of Rs 969 in my paytm wallet , but I dont use...
Feb 10, 2018 by Pradeep kumar
Unresolved query with Paytm Care (Reference No.: 49715304) Closed
On PayTm wallet transfers through Debit Card usage... 1500+1500 Rs. Cracked down instead of 9824182293... Mobile No. Fraudulently Hacked towards 8824182293...Only 1st Digit Changed at final proceedings PIN entering time fraction of seconds & s...
Jan 29, 2018 by Dhruv Shah
Settlement not received Closed
I'm using Paytm merchant account, on 11 jan. 2018, I accepted a payment of 5011 rupees. It should be settled on or before 13 jan. 2018 in my bank account. But till now it is not settled. I spoke to paytm executive several time's since past 17 ...
Jan 29, 2018 by Uday kiran chippa
Money Deduct / Block For 3 4 days Open
patym has been blocked My Money and i don't get any notification for this before. It does not provide any kind of information about my limit so that i can transfer money in my paytm walllet..now money is added in my wallet and i can't even tran...
Jan 27, 2018 by Romi Gill
Recharge not done but amount debited Open
I've recharged my tata sky account with paytm for 100 on 26 dec, 100 again on 31 dec and 501 on 23 jan. All the three time amount debited from paytm wallet but the recharge not happened. When I complained paytm , they replied that the recharge ...
Jan 25, 2018 by HARISH VEDI
As given in the paytm app send money has a offer of cashback on sending money to friends or paying bill and is stated that the cashback will be refunded in 30 minutes but no cashback was awarded and when i called them my call was disconnected 2...
Jan 11, 2018 by Shailesh Joshi
Paytm has disabled my account Closed
My money is in my paytm wallet. For the last 6 months I am trying to unblock my account. Today paytm says that my account does not exist. My mo ey in the paytm wallet is gone....
Dec 29, 2017 by Vishakha Bhatnagar
Added Money not showing 9k Open
Dear Team, I have added Money in my paytm Wallet 9k and it's not showing in the account. In fact account is not opening.. There is no any point of contact for the complaint. Please help me in getting my money back. TUSHAR GUPTA M:75309...
Dec 27, 2017 by tushar french
Paytm Deducted 818 from wallet for Bank Transfer and status is pending from 13 Days.No response from Open
Dear Sir, I had transferred 818 back to original mode of payment. Paytm immediately deducted 818 for transferring to original mode of payment. Status goes pending after that. From December 8 to December 18 their customer care replies we have f...
Dec 18, 2017 by Ashish Raj
Money deducted for no service Open
For four failed attempts of prepaid recharge as on 28th October 2017, worth Rs 80 thrice and Rs 35 once, money was deducted from the debit card and i recieved notification that the money was refunded to my Paytm wallet, which showed no increase...
Nov 25, 2017 by Archana Raghuprasad
Refund not provided by Paytm after item is returned Open
Hi, I returned the item approx 3 weeks back to the seller. Please refer attached for the sms which I received when i returned the item. I also raised the case with paytm approx 3 times and every time they resolved the case without providing an...
Nov 24, 2017 by Vivek Sinha
Empty box delivered Open
I have purcahsed 18oct 2017 a philips aqua wet and dry shaver through paytm, when i opened the box, box was empty and i have raised a complaint in paytm and courier partner also but till now they didn't my product/ refund..... But now paytm mai...
Nov 19, 2017 by Sanjeev Saxena
Not getting money when recharge failed Closed
I try to recharge my airtel number on 2 days back ,but recharge not done and in the app showing processing,but I'm unable to cancel and get the money back I tried to contact Paytm but they are not responding Initially I have trust in Paytm bu...
Nov 12, 2017 by Kiran Kumar A
Recharge not successful Closed
Sir recharge is not successful even after 24 hrs ,money has been deducted,no cancel option is there, kindly refund my money....
Nov 11, 2017 by Sarojkumar sundara
Recharge not successful but money deducted from bank Closed
I have recharged for my jio no of rs 459 first time using paytm.Money has been deducted from bank,but after more than 24 hrs recharge is still showing processing.i had contacted every single customer care no ,mail them, message them, tweet them...
Nov 11, 2017 by Sarojkumar sundara
Refund did not reflect in my bank account Open
I ordered studds ninja full face helmet from paytm on 27/10/2017. But paytm send me defective product so i return the product and demanded refund.Paytm show that he refund 1105 rs. In my wallet but this amount does not show in my paytm wallet a...
Nov 07, 2017 by Jitendra kumar rastogi
I ordered an Apple MacBook Air from Paytm on 14th October 2017. It was delivered to me on 15 th but I returned it on 16th oct as the product was defective. The replacement order was placed on 16th October and was to be delivered by 22 October b...
Nov 07, 2017 by Prashant Ranjan mahato
Warranty issue Open
My PayTm order id- 2397152062 (iBall CompBook Excelence).. iBall service centre denied to service my laptop because they told me PayTm seller is not Authorised seller.. Lot of mail's sent to PayTm.. every time they told me wait 10 working days....
Nov 03, 2017 by Kiran Kumar
Money not yet recieved from paytm wallet to bank account Open
I placed an order for clothing item from paytm app and paid online the full amount..after i realised that i am out of budget and i needed to pay my exam fees i cancelled the order and i got the refund immediately but in my wallet.. since i need...
Nov 03, 2017 by Aniket Sabale
I m orded Samsung guru but my order cancel 25 days so i m waiting for refound & prombo coad & i got only refound & not give PROMBO coad so i m file a paytm frod Alway & alwayd say for wanting you give new prombo coad...
Nov 01, 2017 by HIMANSHU
Payment not made but wallet cash deducted Open
I have made a payment of 399 as recharge on reliance Jio website using paytm wallet 8 days ago. The transaction is showing as successful. Called Jio customer care and they are mentioning that the payment has not been for this transaction. Since...
Oct 27, 2017 by DEEPAK PILLAI
Order not cancelled and no refund initiated. Closed
Hey, This is regarding my paytm order no. 3987535545. I ordered a laptop from my mom's ID and cancelled it within 2-3 hours because I found a better offer on paytm itself. I'd really appreciate if you initiate the refund and tell me what the st...
Oct 21, 2017 by Mohammad Jafri
PayTM IRCTC failed transaction - Money not refunded Open
Today October 18, 2017 at around 7:00 PM I booked two tickets for my sister and mother using irctc Rail Connect App. I chose to pay the amount of Rs. 630 using PayTM because my debit card is saved in the PayTM app. After I entered the Bank o...
Oct 18, 2017 by Kaustav Thakur
Cashback not given, as promised Open
I made my first Paytm payment for Reliance Jio Service in August. Paytm's ad promised a 100 Rs. Cashback. They haven't posted the Cashback. Customer Service has been giving me the runaround, saying that no promo code has been applied. I am atta...
Oct 18, 2017 by Vatsal Dani
Non fulfilment of service Open
I had ordered an an Iphone 8 plus 64 gb and it was expected to be shipped by 15th oct. According to paytm if seller fails to ship it till 16th oct the order will be automatically be cancelled. I have tried to contact them a no. of times and the...
Oct 17, 2017 by Guntas Jolly
Recharge showing success but recharge not received Closed
Recharge showing success but recharge not received rs25...
Oct 16, 2017 by Kalpana
Cash back not received Closed
I have not received cashback on successful recharge of rs.25...
Oct 16, 2017 by Kalpana
I am unable to reset my password because of their faulty system. Open
I have forgotten my password of PayTM. I tried to reset it with my true credentials, but due to their faulty system it is not accepting my Aadhar Number. I tried to mail them but they asked me to submit a ticket on the app which requires login....
Oct 16, 2017 by Piyush Aggarwal
Received defective/used product Open
Order id 3902329534 I have purchased macbook on 1st of October from Paytm mall which is received yesterday. Its a defective and seems to be a used product, it is not getting charged nor it has any sound driver installed in it. There is no refun...
Oct 13, 2017 by Mohit Lasod
Assured difference cashback not crediting Open
I was trying to place an order at paytm using LAPTOP 15 coupon code the payment had a trouble from the end of paytm during which the offer period ended and then suddenly the order failed. Upon raising this issue to paytm support through my h...
Oct 12, 2017 by Hemanth Sai N
I have ordered titans men watch through paytm.But i got the wrong product.I raised a complaint to paytm customer care for return request.I have done all the process asked by paytm customer care representative.But still i did not get any respons...
Oct 11, 2017 by KOMMU MAHESH
Duplicate non branded product received....return rejected Open
I have ordered a crossbeat aura bluetooth earphone from paytm mall...i received a non branded product...there is no branding on the product or on the box....Then i raise a return request...after 5days the reuturn request got rejected by the sel...
Oct 10, 2017 by BISWAJIT BISWAL
Replacement not dispatched Open
I have ordered a Dell inspiron 15 5559 from Paytm sold by TechDeal365. As the laptop was defective I requested for a replacement. Return was approved and done by 28 September 2017, the replacement was to be completed by 1st October and now the ...
Oct 10, 2017 by Sirisha P
Refund Open
I was making an online transaction of rs 2000 to paytm through my central bank debit card on 27 august. My transaction was failed but amount was deducted . so i complained it in bank. After 40 days, yesterday my complain closed and they replied...
Oct 09, 2017 by amrit
Refund underpaid Open
Paytm canceled one of the items in my order and refunded an amount minus the shipping charge (the order details in the attachment). I brought it to their notice, they justified their action with a wrong information. Subsequently, they informed ...
Oct 08, 2017 by Tarun K Dalai
Paytm fraudlent Open
I had ordered the product on 23rd sep 2017 cosmetics and all for home use by paying the amount 6800rs but till today 6 Oct product had not shipped and customer is not responding properly with the solution and the provided seller number is switc...
Oct 06, 2017 by Shriyansh arora
Delay in Delivery Open
I have order I item on 24 sep and its Delivery date is 28sep but not shipped upto this 6oct Order no 3865652404 My query number is 39094552 I have contacted the seller and they are saying that paytm responsible for courier service they have pa...
Oct 06, 2017 by Aman Jain
Amount not transfered to my bank Open
I have received amount from my customer Rs 1000 which was going to be settle in my bank account. But patym didn't transfer it to my bank till date. The following are the details of the transaction The amount received transaction details 1. 15-0...
Oct 04, 2017 by Jatin Gala
Unsuccessful wallet transaction Open
Hii I added 5000 rs in my paytm wallet on 23 sep . Mode of payment was through UPI the amount was deducted from my bank account and also in upi app it is showing a succesful transaction but the money was not loaded in my paytm wallet i have als...
Oct 04, 2017 by Ak Creations
Product not received and the status shows delivered Open
Ordered an iPhone 6 on 24th September.The shipping was scheduled on th 26th September.I got a SMS and notification on the PayTM Mall app on 4.53 PM on the 28th September informing that my product has been shipped and will be delivered on 1st Oc...
Oct 04, 2017 by Rajesh
I was added 5000 rs in my paytm wallet on 23rd sep. Money deducted from my bank account but did not recieve it into paytm wallet . Till now i did not recieve my money back into bank also plz refund my money as soon as possible...
Oct 04, 2017 by Ak Creations
Product ordered subsequently cancelled by paytm and refund not yet received Open
I had ordered 3 pairs of formal shoes on 23/09/2017 which was subsequently shown as cancelled in Paytm to which I complained on the help and support page of Paytm on 27/09/2017 for refund and till date I have not received any amount or any repl...
Oct 02, 2017 by Dilip Kalro
Confirmed bus tickets cancelled at last minute not once twice Open
Booked bus ticket from paytm for my trip to dharamshala made the payment and recieved confirmation.On the day of departure got a message 2-3hrs before from the bus operator that the bus has been cancelled didn't complained that time because tho...
Oct 02, 2017 by Vishal Garg
Bus cancellation and its refund Open
I have booked 2 booking from paytm for 29th september and 2nd october. I got a message from bus operator that booking has been cancelled on 29th september 2017 and 2nd october just few hours before boarding the bus. I havent received any msg ...
Oct 02, 2017 by Shubham Mittal
Refund not initiated Open
I bought a watch from paytm . But it was not satisfactory at its cost so I returned it to paytm . after that they are saying that they have refunded money to pnb account but actually it has not refunded . I ordered watch on 8 sept .I returned i...
Sep 27, 2017 by deepak kumar
Return rejected with unacceptable reason Open
I ordered multiple apparels from paytm mall. Among that, three orders were not of expected quality (different colours, different material that didn't match the description/pics). When I requested return, the courier boy was asking for a price t...
Sep 27, 2017 by Arunprasath
Promocode worth 1500 got wasted Open
I used a promocode worth ₹1500, but the transaction got failed because PayTM was experiencing high failure rate from Bank of India. Now I can't use that promocode again, as it is showing me error that promocode has already been used. PayTM cu...
Sep 27, 2017 by Arijit Das
Product was delivered in dead condition Open
The order id of the Laptop i ordered is 3903766296 product was in dead condition ... But after so many sufferings I made the doa letter from the hp Service Centre, But now paytm is not responding to my query regarding pickup/replacement.... I ...
Sep 26, 2017 by Amit Kumar
Refund hasn't been deposited. Customer care unresponsive for 3 days. Open
Had ordered a hardrive on PayTM before checking the sellers reviews. I checked the sellers reviews after placing the order and got to know that the seller was fraud and only delivered fake products. Immediately cancelled the order. I had pa...
Sep 26, 2017 by Rashmi Kohli
No refund of unsuccessful payment on uber Open
On February 22, 2017 from my pautm account 263 rs was deducted which was wasn't recived by uber. The money got dedcuted and I haven't till now got any refund....
Sep 18, 2017 by Yash Jayaswal
My Money Not Refunded. Return policy violation Open
I will strongly Suggest not to buy from Paytm even if you are getting 50% off after cashback. Because Return is nearly Impossible. And If you want to return either damage it or replace it with some other Product.Because they themselves say so...
Sep 14, 2017 by Kunal Jindal
Received two fena soaps instead of i phone 6 Open
I have ordered an i phone 6 32 gb via paytm order number 3717748824 bluedart awb number 69972290931 and paytm complaint number 37408371since i received 2 fena soaps instead of i phone 6 bluedart is telling me to ask paytm for refund paytm is te...
Sep 14, 2017 by Idrees ahmad mir
Received two fena soaps instead of iphone 6 Closed
I have orderd an i phone 6 32 gb on 24 th august it got delivered on 31 august via bluedard couriour vide awb NO.#69972290931 and received two fena soaps instead of i phone six i have lodged complaint via paytm costumer care since almost14 days...
Sep 14, 2017 by Idrees ahmad mir
Package delivered but received two fena soaps instead of i phone 6 32 gb Closed
I have ordered an i phone 6 32 gb ordered from paytm order number 3717748824 on 24 agust it got delivered on 31 agust but i found two fena soaps after i lodged complaint almost 12 days have gone they gave me no resolution i need compensation ...
Sep 13, 2017 by Idrees ahmad mir
Delay in delivery Open
I have made an order no 3699964128 on paytm dated 20/8/17 but still I have not got my order and even not able to track it and when I filed the complaint in paytm they even not responding me and even not responding in customer care. ...
Sep 10, 2017 by Dhara Bhatt
Failed transaction Open
On 10 of august 2017 i was trying to update my season ticket from UTS app through Paytm gateway ,but there was 3 failed transaction and i have already informed my concern to them but there is no satifying reply from both of them and i have alr...
Sep 10, 2017 by Bits Bariya
Refund Dealayed Open
I had ordered a shoe on September 2,2017 and cancelled it later because my friend ordered the same and quality of shoe was not good.My cancellation was approved when i called their customer support on 4th and my refund was processed on 6th.It h...
Sep 09, 2017 by Sahil Sinha
Refund not provided Open
order was cancelled by shipper on 28th of august,2017... its 7th of september and i haven't got my refund till now.... your site says refund will be within two days max... but its been 10 days ...
Sep 07, 2017 by Aman Kumar
Defective Goods Supplied - Refusal to Replace/Return Open
I had purchased Saregama Carvaan Digital Music Player (Porcelain White ) from PAYTM vide Order No. 3758567783 on 2.09.2017. The same was delivered on 04.09.2017. To my dismay the same was defective. When I tried to to return/replace the same, t...
Sep 05, 2017 by Rahul Sharma
Package delivered fitting issue as well as cash back not received Open
I ordered a puma Dp running shoes . Which has been offering a 70% cash back I ordered due to that . But later on pay TM refused to pay 70% cash back . I asked for return in that case also neglected on account product is non refundable . Therefo...
Sep 03, 2017 by AMIT MISHRA
Recharge successful but amount not benefitted Open
On 29th August, i made a recharge on paytm of 250 for my airtel mobile & it was successful but I didn't got the balance. The airtel customer executive is telling that it is a third party app so we can't say anything, I even shared the operator ...
Sep 02, 2017 by Shubhranshu Shivam
My name is Subodh Kant. I am a regular Paytm customer. My registered mobile number with Paytm is +91-9035763402 and registered e-mail is subodhkantshukla@gmail.com. I am writing this regarding a fraudulent transaction happened from my paytm...
Aug 23, 2017 by Subodh Kant
Transaction Failed Money Deducted From Bank But No Refund Given Open
I was shopping something from www.netmeds.com and for payment i choice paytm then during payment transaction got cancel .Paytm sended a message that they got the money and if transaction does not completes they will refund the amount but no ref...
Aug 20, 2017 by Yogesh Chauhan
Cancellation of product by seller Open
I was checking out vans shoes on paytm app on 8 aug 2017, then i came to an offer of ₹1000 cashback on a pair of shoe which was costing me 1499 at the time of placing the order and it was written that the cashback will be given to you once th...
Aug 12, 2017 by Tushar verma
Refund on account of product returned Open
I have purchased the product i.e. a jeans from paytm via order no 3382407687 and has sent it back to the seller by self shipment method via bluedart (tracking id is 14146459541) and the refund for the same is not being initiated...
Aug 08, 2017 by Mayank Garg
Replacement refused Open
I have purchased a seagate 2 tb hard disk on 25th of july and recieved on 28th of july.It was a defected product so as per return policy which is clearly mentioned in the product description item should be replaced by seller but my replacement ...
Aug 08, 2017 by Deepak Saini
Flight tickets canceled by paytm Closed
First i booked 5 flight tickets from paytm website from ranchi to delhi of dated 6th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment, extra 1100 rupees deducted from my account a...
Aug 06, 2017 by Debabrata
Refund from.paytm pending from last 50 days Open
I have returmed the items by self shipment on the address as provided by paytm under 2 order no 3382395470 and 3382857048 I have shared the courier slip along with the digital pod. But still they are not refunding my amount sayi g the seller ...
Aug 05, 2017 by Mayank Garg
Return Request Rejected and Cashback not provided Open
My return request was rejected and cashback was not provided. No one to listen customer grievances. No one to answer calls or reply to queries. Return request of a product worth ₹6594 was rejected when i was following their return policy. Aft...
Jul 29, 2017 by Divyansh Gupta
4 year old dusty scratchy washing machine Open
I bought Panasonic 7 kg Semi Automatic Top Loading Washing Machine NA-W70B2RRB2 from paytm (supplier value plus retail pvt ltd. noida...on 19july and delivered to me 26july we opened the package at 1.45 pm. Machine is 4 years old i.e. make of...
Jul 28, 2017 by rajendra jain
Refund not received Open
I had ordered a mobile cover from paytm on 13/7/17 & paid Rs.324 via debit card. Paytm keeps telling me that thay have refunded the amount but still i havent received any refund in my bank. The order id is 3516153153. You can check the attached...
Jul 28, 2017 by ishan mehta
Flight ticket cancelled by paytm Open
First i booked 5 flight tickets from paytm website from ranchi to delhi of dated 6th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment 1100 rupees deducted extra from my account as c...
Jul 21, 2017 by Debabrata
Defective product delivered and neither replaced nor refunded Open
I purchased a fujitsu lifebook from, Paytm, the product they delivered is defective since arrival. Initially they wasted 2 days, the app showed return/replacement error. And then, When I asked for replacement, they are asking me to contact Fuj...
Jul 19, 2017 by suresh babu boddapati
Defective product received Open
I had purchased dollar white vest pack of 5.But the received is defective.I approach ed to paytm for return or refund.But paytm is saying that the item is not covered in return policy.Even there was not metioned any where that this is a defecti...
Jul 18, 2017 by Hoshiyar singh
Refund did not receive Closed
I have not received refund from Paytm.com....
Jul 17, 2017 by Akash Kumar
Service not recived Closed
My amount is deducted from my paytm wallet I made Recharge but still I need not received any service...
Jul 17, 2017 by Chethan Chethan
Amount not credited in to my account Open
one of my customer paid amount through paytm on 29/06/2017 but amount not credited in to my account(8286055330), transaction details are given below. 1.transaction id no:11916852486 RS.282 2.transaction id no:11287608698 RS.674...
Jul 15, 2017 by shreegurudeo medical and general stores
Wrong item delivered Open
I have ordered a fidget spinner of me. And the item which i saw after opening the parcel shocked me, it was a small piece of some kind of toy. This must be despondent for anyone else too....
Jul 14, 2017 by Rohit Pachauri
Money not refunded Open
I Purchased one item from paytm and it never got delivered. Now they are claiming that they have refunded the amount but I have not received. I have try to communicate so many time but they are keep repeating same thing. I got tired with pa...
Jul 12, 2017 by Bankatesh Kumar
Digital Gold Open
I purchased 10gm gold from Paytm and its available in Paytm digital gold locker but as i trying to sell this gold its not processing at all. I have tried all the option like logged out and logged in again. I tried it on mobile app and mobile br...
Jul 10, 2017 by Prashant Shrotriya
I order one Honda activa on 26-June-2017 with full payment of 52164 rupees. As per the they will deliver it by 1-July-2017 but they have not delivered till now. I complain this thing to there customer care team they are saying that our higher t...
Jul 08, 2017 by Sachin agrawal
Refund not received for my refundable flight ticket which i cancelled Open
I booked a flight ticket from paytm order id (3389776181) for which cancellation charges were 1900 + convenience charge(200). The total cost of flight ticket was 7112. Now whenever i mail paytm about this. I get a mail saying that the the Refu...
Jul 07, 2017 by MOHIT NARAYAN SHAH
Refund has been not received yet Open
I purchased a microwave from paytm. They delivered a defective Microwave. Then i requested for return. Return pick up has been done. Its been more than 48 hours but they had not refunded the money yet. I contacted to them and asked for money re...
Jul 01, 2017 by Sonal Pandey
Refund for recharge not done. Open
I have done recharge of Rs.349 from paytm using my axis bank debit card. My balance deducted instantly but in paytm app, recharge status said waiting for payment confirmation. For 3 days status was same. Now paytm updated status that payment fa...
Jun 30, 2017 by Deepak Patil
Respected Ma'am/Sir I purchased this one shoes from Paytm (Order ID 3206579214 ) (price-3249). I was supposed to receive a unique promo code for ₹1750 cash back on electricity bill payment. I did receive the code but when I'm applying the pro...
Jun 29, 2017 by Apoorva Saini
Defective item delivered by Paytm Open
The sony external 2TB hdd was dead on arrival. Filed a return within 15 days as mentioned in paytm product site/page. Paytm is delaying return approval by asking id proof, snapshots of package etc. After sending all details now they are asking ...
Jun 26, 2017 by R Mugesh
Wrongly purchased deals worth INR 71929 Open
It is to notify that, on 21st of june'17 while making payment for recharge in PAYTM of Rs.150 I have wrongly selected few deals worth of INR 71929 (1.Mauritius of 22779, 2.Kerala of 19000 and 3.Kashmir 30000) have deducted from my account of ko...
Jun 22, 2017 by Saurav singh
No refund Open
I shopped from paytm on june 12,2017 'I purchase 5 products worth rs 1566 overall, but the very next day I cancelled two products worth rs 732.. Paytm displays a message saying rs has been refunded to the bank I shopped with whereas I didn't...
Jun 21, 2017 by VASUDEV BHATIA
Just received package from Paytm and guess what there is no headphone in package. Khali box bhej k Paytm Walea ne 220 RS lelae. Mere kol video v h video v post Kar rea. Bai na mangwaya karo yr Paytm to Kuch eh sale lutde i h Khali box bhej k pa...
Jun 20, 2017 by Karan Dhingra
Account not being deleted Open
Hi, I had asked Paytm customer care to delete my account. I got a reply saying they cannot delete and instead they will block the account. Why can't a customer have his own privacy to delete his account. Please register this complaint and a...
Jun 18, 2017 by Amjad Hussain M Y
Return request approved and later got rejected Open
I had ordered for a rucksack from paytm on May last week and was not satisfied with its quality. The product was described saying seller will accept return from 15 days of delivery. I had raised the return request within three days after delive...
Jun 14, 2017 by Sudharsan
Paytm gave me wrong information which costed my money and time Open
on may 30,2017 have book a bus(BSR Travels from hyderabad to khammam) in Paytm (Journey on June 1st). On the journey day I have called the operator (Phone number was sent by paytm through message ), then i have shocked to listen that bus servi...
Jun 12, 2017 by Sai hanuman prasad
Money refund Open
I was transferring Rs.7000 to another bank a/c through paytm but my bal. Has been deducted from my bank a/c but didn't transfered. Its been 2month till now i didn't refund my money. Paytm always igoring and not bothering my issue. I'm comple...
Jun 10, 2017 by Bipula Mandal
Amount deducted twice from Paytm Wallet Open
I have made one postpaid mobile bill payment of Rs. 500 on 12th may. But from my wallet it has been deducted twice at the same time i.e 04:58 pm, there is not even a 1 minute difference. Many times I made a complaint for the same in paytm but ...
Jun 06, 2017 by CA Shalabh Chandra
i had ordered a blazer from paytm on 18th may 2017. As it was not getting fit properly i requested for return of the same item. But paytm rejected the request with no reason. Then i tried reaching paytm via email explaining the problem, but th...
Jun 03, 2017 by subhalaxmi panda
Wrong inforamtion given about recharge and gave wrong benefit Open
I did recharge of rs349 through paytm.They show that they will give U/L calling and 1gb (3g/4g)data daily validity 28 days but they give only 2.5 gb data which is not promised and did not give what they promised.They are using false information...
Jun 01, 2017 by Deepak
Received opened and already activated iPhone from paytm second time Open
Hello Sir, I Have Received Replacement of my Previous iPhone Today But This Time Also paytm send me Opened iPhone Box By Repackaging it. Did you Think Customer is Fool ?? I Have Opened The iPhone in Office ...
May 23, 2017 by arsh mittal
Money cheated and account deleted Open
I had paytm wallet with paytm.com in which I had Rs.6,736.41 . Today while I was booking a ticket through irctc app and choosing paytm as payment option it showed my mobile number is not registered. I tried contacting them through their custome...
May 23, 2017 by Mohit Modi
Wrong transaction via paytm, but after complaints not refund Open
I was transfered 1000 rs from my registered mobile no 8329413987 to non registered Mobile no 9765110188 with paytm on dated 13 may 2017 at 10.42 am, paytm wallet ID 10298967254. Many times calling to paytm and complaint but not refunded my amou...
May 23, 2017 by Manoj Vaidya
Cheated my Paytm for iPhone 7 plus Open
I have purchased iPhone 7 plus from paytm. My order number is 3221147013. I have paid Rs.66598 from My Credit Card to order iPhone. I received iPhone on Date 13th may 2017. but the iPhone box I received is already opened ie : their is no seal o...
May 20, 2017 by arsh mittal
Ewallet Closed
Wallet order number 10129223298 .. I had transferred 2000 rupees from. My mobile number 9482519677 to daughter number 8277120670 which did not reflect in her ewallet due to login issues..when I called customer care I was told to respond to the...
May 13, 2017 by Mark Samuel
Refund not received Open
I used paytm wallet to recharge for my Jio number the amount got deducted but the recharge was not successsful. I called Jio customer care they gave me the transaction id#BR0055Y3X4 which was declined from their end. Then I called Paytm Custome...
May 06, 2017 by Darshan Thakkar
I ordered an iPhone SE 64GB (Gold) on April 29 (Order No : 3156982112), at the time of order there was a cashback of 3000 rs associated with this product. The product got delivered but I did not get the cashback, so I connected with Paytm team...
May 04, 2017 by Gourab Sarkar
Wrong & misleading information given on PayTM website Open
Hi Voxya Team, I purchased below cooler from PayTM website on Apr 23 2017 to beat the heat in this hot summer. As per the product details/images showing on PayTM website, it was supposed to be delivered within 24hrs. Attaching snapshot alon...
Apr 27, 2017 by Nitin Kumar Gupta
Damaged product delivered with wrong IMEI number Open
Paytm Order ID : 3010617049 I bought Samsung galaxy On 8 from paytm. The seller who sold the phone on paytm bought the phone from flipkart in 12900 and sold me in 13800. After that I received damaged product with different IMEI number which is...
Apr 24, 2017 by Pragya Jain
Toyhouse Mini Ferrari Ride On Car Open
I ordered the Toy car on Mar 29th, 2017, as they mentioned the car, is for the 4-6-year-old age group there were no dimensions available in description. Once the product reaches to me I saw the car is very small to my 3.5-year old child. I requ...
Apr 17, 2017 by Sagar Ghate
Paytm account blocked for over a week Open
i have mailed them more than 10 times regarding the probem i am facing and gotten one mail demanding my bank account staement and sms screenshots for proof which i provided them immediately.After that i dropped several mails begging them to he...
Apr 13, 2017 by Anjali Chadha
Cashback not given - Misleading Advertisement Open
When I had recharged via Paytm using their promo code, they said that I will get Rs. 100 Cashback. When I didn't get it and raised a complaint, they said contact your Telecom Operator Registered Mobile No : 8980915509 Order No : 2488172860...
Apr 06, 2017 by Ruchi Patel
Used iPhone 7 sold as New Open
I ordered a "New" iPhone 7 from PayTM. When I received the phone, I attempted registering it online and found out that the warranty for that device is expired. I called apple care and they confirmed to me that the device warranty expires only i...
Apr 01, 2017 by Taniya Singh
Cancel - Paytm Order no 2950021200 Open
I have placed a order for Sofa (Order No :2950021200) on 22nd March 2017. I realized that I have provided shipping address of Hyderabad which is wrong as recently I have moved to Bangalore. I tried to reach out your customer care # 9643-979797 ...
Mar 24, 2017 by Madhusmita
Order cancelled without notice and customer support lied Open
I ordered Macbook Air for 58rs on 12th March 2017. After the order was completed the payTM cancelled the order without my notice. When I tried to reach then on facebook at that time the customer support lied to me by saying that the order was...
Mar 18, 2017 by Chirag Chaudhari
Dell laptop hard drive changed from 1tb to 500gb Open
We have purchased a dell laptop last year from paytm. Laptop is under warranty but the hard disk and motherboard crashed. Dell team visited to my house to replace and they found hard drive is of 500gb instead of 1 TB. Dell said your seller repl...
Mar 12, 2017 by Nidhi Gupta
Not accepted returns Open
I have ordered a shirt (order id: 2817259540)and it is not as mentioned in the paytm app(problem colour and size). so i wanted to return, but Paytm app is not allowing me to raise a request. then i wrote them on 1st March 2017 about the issue...
Mar 08, 2017 by Kalyan kumar
Used laptop delivered and replacement not provided yet Open
Dear sir , I had ordered a laptop on Paytm - order number 2782182901. I received a second hand laptop. ( poor Experience ) The seller agreed to replace after I placed the return request. Replacement order - 2813250311 Its been 10 days ...
Mar 04, 2017 by Mahak Garg
Money not received Open
I sent money to my friend and my money deducted but money not reached to my friend. Number is correct. ...
Feb 17, 2017 by Deepak Lahari
Account blocking Open
my account blocked from last 2 month and I can't get any help from paytm I was tryed many times to paytm care and they are also not giving setisfied answer on mail still my account is blocked I can't use my money my account login I'd is 96...
Feb 12, 2017 by narendra jangir
Recharge not done Open
i have Reacharged my vodafone mobile number with 265 rs on 1st Feb 2017, but recharge was not done for my number, PayTM is saying that Recharge was success on PAYTM end, check with vodafone operator, when i check with vodafone operator they a...
Feb 12, 2017 by Anand
Refund Not Recieved Open
Hello , I ordered my product from protiensstore.com after asking them about the delay in product delivery I got to know that the payment is not recieved to them which I paid them through Paytm Wallet .After asking Paytm about the wa...
Feb 11, 2017 by Ankit Mishra
Payment not received in wallet Closed
i have neither received 2100 rs from debit card & nor returned back to respective bank when i tried to charge paytm. the transaction id is pos33265093289. please ensure my payment in paytm wallet. i am willing to pay charges for sending notice ...
Feb 09, 2017 by ravi choudhary
Paytm Open
I have transferred money from paytm wallet to bank account. they have charged 400rs. i want that money back...
Feb 04, 2017 by Dileep Reddy
Money not credited Closed
I have transferred RS 500 to Mobile No.9718061981 and its is deducted from my wallet but not yet credited to 9718061981. my Mob no. 9971281619 email : pmahesh333@gmail.com Paytm Cash Txn ID 5966387330 ...
Feb 03, 2017 by Mahesh
Paytm not cancelling my bus ticket Open
On 10jan i booked a bus ticket from pune to goa via Paytm. There was some glitch with the site, i was booking for 27jan 12:35am, but it got booked for 26jan 12:35am, i reported this glitch to paytm cc with proper screenshots. To which paytm mai...
Jan 25, 2017 by Ayush Kanodia
Promised Cashback not paid Closed
I purchased a laptop from HP where PayTM was offering 10% cashback on 5th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They c...
Jan 23, 2017 by Syed Abdul Wahid
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