PayTM
Complaints
PayTM - Wrong and inexpensive product delivered Open
Disappointed, Helpless , feel cheated and heartbroken by Paytm. I never thought I will have to end up here for someone to hear me out and resolve my issue. It's important to mention my background, before penning down my grievance. I am a VP a...
Aug 19, 2019 by Rachit Saxena
PayTM - Gift Voucher Not Accepted by Merchant Open
I bought a **** Puma Voucher from Paytm which was not accepted at their listed store. And I had to pay my bill separately by cash. Now this voucher is of no use to me and Paytm is not ready to refund the money despite multiple follow-ups. The...
Aug 18, 2019 by Pranati Dang
PayTM - Paytm account blocked money stuck Open
This is in reference to my paytm registered no. ********** / identityravi@gmail.com in the name of Ravi Singh. My account has been blocked for over ** days and not at all getting active, and have been trying to connect with paytm since the...
Aug 17, 2019 by Ravi Singh
PayTM - REFUND NOT RECEIVED Open
I HAVE BOOKED BUS TICKETS FROM HYDERABAD TO TANUKU THROUGH PAYTM BY ORANGE TOURS AND TRAVELS ON **TH AUGUST ****, FOR **TH AUGUST ****, TICKETS RECEIVED TO MY MAIL, SUBSEQUENTLY CANCELLED MY TICKETS ON **TH AUGUST **** DIRECTLY WITH OPERATOR. ...
Aug 15, 2019 by PASTOR SURESH KUMAR BEHARA
PayTM - Paytm is not refunding money Open
I booked bus ticket through Paytm app. for **th Aug.From Pune to Hariar However due to heavy rain in Pune and land sliding, I received message from bus operator (SRS travel) that bus is not traveling today.You will get full refund of money.P...
Aug 14, 2019 by Ameer Pahadasingh
PayTM - Package not delivered Open
I recharged my videocon D*H connection on **th Oct **** with OMNI HD yearly package for Rs. ****. The services discontinue as of *th August. I have been told that I have done an insufficient amount of recharge and hence only this much subscript...
Aug 12, 2019 by Kushal Prahladbhai Prajapati
PayTM - Paytm fraud Open
I had a paytm fraud of ***** rs. I already did a police complain. But neither paytm nor police is helping. The number which did fraud is still working. I think paytm and police got their percentage and are just doing timeless. ...
Aug 12, 2019 by Prateek Bansal
PayTM - Air Ticket not received and money debited Open
I booked an air ticket from Hyderabad to Bangalore through PAYTM APP and did transaction on *th June ****, money got debited from account instantly I couldn't check the ticket on same day as I was busy, next day when I went to airport I dint re...
Aug 08, 2019 by kiran vintha
PayTM - Payment is not transferred and showing the messages it is being successful Open
i have made a transaction on **st august **** of INR *** it was pending and on *th august it is showing that it has been credited to my bank account but uptil now it has not being credited and i am continuously calling paytm and same response i...
Aug 05, 2019 by Somya Tandon
PayTM - Transfered money on wrong person Open
I was transferring money on any other number but when tranfer completed, transfer was happen to some other and it was merchant where i was never done transection ever and when i contacted customer care never entertained properly and neither pro...
Aug 04, 2019 by Vandana priyadarshini
PayTM - Paytm fraud users Open
paytm fraud user shared information in social media that if we pay *** to him we will get *** cashback instantly and he also shared some fake proofs.Many people belived that is true but its big scam. i have informed paytm customer but no resp...
Aug 04, 2019 by varun vipputuri
PayTM - Wrong order not cancelled Open
I am wrongly choose paytm first scheme instead of load money to my wallet..All other times paytm ask to me you was not complete your KYC so any action not done. But this time it was not alert and I know I was wrong to choose this I ask to p...
Aug 02, 2019 by Annathurai ganapathy
PayTM - Paytm fraud transaction Open
Some one had looted ****rs from my paytm wallet/app. Later i have complained to paytm team that i have not done transactions and some other may had done and looted my money. Now the issue is paytm team is not concerned about my issues and no...
Aug 02, 2019 by G. Kranthi Kumar
PayTM - REFUND OF CANCELLED ORDER NOT RECEIVED Open
Ordered Woodland shoes by Order ID-********** on **th July, **** on Paytm. The same was cancelled by me on **th July, ****. On the same day the cancellation was accepted by Paytm and the amount has been said to be refunded via IMPS but the same...
Aug 02, 2019 by RAJNEESH RANJAN
PayTM - Money not refunded Open
On **/**/**** at *:** pm, when I was paying the electricity bill of avvnl then the transaction has been failed but paytm has deducted of *****/- from my debit card. I have talked many time from paytm customer care but still did not give any res...
Aug 02, 2019 by MOHAMMED RAFIQUE
Since they forced me to do the KYC, they migrated my new account (which I have used to purchase) to my old account ( I was not using my old account). I have clearly mentioned that my all vouchers and money in wallet must be migrate to my old a...
Aug 01, 2019 by Prabakaran
PayTM - PayTm gift voucher Open
I was trying to make payment to shuttle app by adding money to my PAYTM wallet. While doing so I checked that the money was not added to my wallet instead a gift voucher of equal amount has been issued which I can’t use until I get my KYC com...
Jul 31, 2019 by Karan Sehdev
PayTM - Refund not recieved Closed
About ** days gone I have to pay my loan EMI of ujjivan finance but transaction failed and money deducted from my account RS ***** but when I complain paytm they told me that we have refunded amount to my bank account And in attachment it is m...
Jul 29, 2019 by Jogender singh
PayTM - Paytm Fraud Closed
One of my Customer paid using QR Code of my Paytm Merchant on **st July, and today is **th, still now not credited and saying that Bank has an issue. I want my money today within **AM....
Jul 25, 2019 by Mouli
PayTM - Voucher not working Open
I received a voucher that says it can be used ** times, and upon each redemption of the coupon I’ll hey ***rs off on movie tickets. I used it the first time worked fine. Next time I use it, it still shows that I have used it one out of the **...
Jul 21, 2019 by Ishita Das
PayTM - Unauthorized transaction done my from my Paytm account without my information. Open
On dt. ** July **** in the moring *:** am amount of Rs.*** automatically debited from my Paytm account against subcription of getwoo. I have never used getwoo and never create a account on this website for which paytm has auto debited the money...
Jul 19, 2019 by Jatinder Bawa
PayTM - Dell laptop's window not genuine Open
I purchased a dell laptop from Paytm on dated **.**.****. In the starting, I have not faced any difficulty for * months. But after some time windows asked to activate it. I call to paytm & told him for this issue. They give me seller contact no...
Jul 18, 2019 by RIYAZUDDIN
PayTM - A false voucher has been issued by Paytm Open
I have purchased a Big Bazar voucher of Rs. *****.** from Paytm in the month of Jan'**. There have issued a voucher of Rs.*****.** in my Paytm account but when I went to redeem the same voucher it is showing invalid and already redeemed. Then I...
Jul 18, 2019 by MDIMTIAZ AHMED KHAN
PayTM - Money not refunded Closed
I had paid bill of bsnl through paytm upi on ** Jun ** for the amount ****.....Paytm claimed that money is transferred into BSNL account....BSNL had issued a letter stating that they haven't received the money in their account.....when approach...
Jul 17, 2019 by PS SODHI
PayTM - My account Blocked by Paytm Open
Dear Sir, My Paytm account linked with my phone no *********** Name Abhishek Maheshwari is not accessible since last night. Cause of this i have lose my more than **** INR in my wallet....
Jul 16, 2019 by Abhishek Maheshwari
PayTM - Incorrect details sent by PAYTM while bus travelling Closed
I had booked a bus from Hyderabad to Mysore and the details were sent by the Paytm. Contact number provided by the PayTM was not reachable and when I reached to PayTM customer care for help they have informed to wait in destination for half an ...
Jul 15, 2019 by Swasthik
PayTM - Paytm account access Open
I had my old mobile phone number linked to my paytm account. After I moved to the USA for an urgent assignment, I cancelled my phone number associated with my paytm account. I have been trying to update a new phone number to my paytm account an...
Jul 13, 2019 by Vishnu gupta
PayTM - Wrong product delivered Open
I had ordered a mosquito bat with the led torch but the item that I received is a mosquito bat without led torch which is actually cheaper than the former. Now when I raised this issue with Paytm they are saying it's not returnable and non-refu...
Jul 12, 2019 by Shaswat soumya swain
PayTM - Fake flight ticket was provided Open
I booked flight tickets on PayTm and the airline has no data regarding the same. The airline has declined the onboarding and PayTm has provided me with a wrong PNR which was already issued to some other flight (confirmed this with on ticket cou...
Jul 11, 2019 by Garv Parmar
PayTM - Deduct money from rbl bank but not reached in paytm wallet Open
On *rd May ****, I add money in paytm from my rbl account. Money deducts from my bank but not received by paytm. Now my bank is saying that money is transferred to paytm but paytm is not excepting that. I am sending you my bank statement you ca...
Jul 10, 2019 by Sunil dutt
PayTM - Cashback not received Closed
I ordered specs through coolwinks offer with coupon code "paytmfirst" and made payment through paytm postpaid. I was suppressed to get **** cashback and paytmfirst membership. Got membership after * minutes of ordering. When i didn't get cashba...
Jul 10, 2019 by Surendra Kumar Sharma
PayTM - Paytm sent from sender but not received by receiver Open
Complained several times by both me and receiver. Paytm just giving hopes. Sender - **********. Wallet transaction id- *********** Offers-***** and ***********. Under order no. **************** and ****************. Date-**.**.****. Fir...
Jul 09, 2019 by Nitiun chhatwani
PayTM - Fake promocode issues Closed
i have received two promocodes. One is for *** cashback on food order. Another for ** cashback on food order. When i tried ordering food using these codes. Order amount remained same even after code applied. this order cost same without promoco...
Jul 09, 2019 by Umesh Ambhore
PayTM - Refund not initiated Open
I had used paytm to pay my fee. The transaction got failed but amount was debited. Paytm is denying it....
Jul 08, 2019 by Samarjeet kumar Sanjeet
PayTM - Transaction fraud. Open
I have done a merchant transaction through paytm UPI to paytm Money of Rs. **** on June **, ****.Paytm UPI customer care is saying that the transaction is successful from their side and paytm money customer is denying the payment. Its been almo...
Jul 03, 2019 by Ashutosh Samadhiya
PayTM - Refund not recevied Open
Our flight Jet airways *W*** (** people)was booked from BLR to DEL on **APR** and same was canceled by Jet airways on **MAR**. we are continuously following up matter with My paytm and our booking ID is ********** amount to INR *****(Message f...
Jul 03, 2019 by kusum rana
PayTM - Not refunded against wrong cancellation by paytm itself Open
Refund pending from **/**/**** against wrong cancellation of bus ticket by paytm itself.ref. no.*********...
Jul 02, 2019 by Mukesh ghai
PayTM - Paytm kyc Open
KYC CENTRE NAME:- PSA MOBILE WORD ADDRESS:- RC-**** DEEPAK VIHAR IN FRONT OF R.N. HOSPITAL, KHODA COLONY,NOIDA AGENT NAME:- MANISH GUPTA DATE:-**-**-**** TIME:-*:**pm INCIDENT:- I was go to kyc centre for completing my paytm full kyc ...
Jun 30, 2019 by Sonu Sharma
PayTM - Refund for tickets not provided after 2 years Open
I am not sure why companies like Paytm and Air Costa are still in existence after cheating customers for over two years now. I am still to get a refund on my flight dated March ****. After * years of writing mails to both these companies and...
Jun 29, 2019 by Dhritiman Mallick
PayTM - Fraud mediclaim insurance company transaction details required from Paytm Open
On **/**/**** an online mediclaim policy purchased from the company by name Health care India/Health India. Paytm provided payment gateway support to this fraud company. Health care India has a website www.healthcareind.com and customer suppo...
Jun 28, 2019 by Surendra Vijay
PayTM - Wrong product delivered and they are not return collect it till date Open
Online I ordered on day ** May **** a fitlifeline sit up pull rope spring tension foot paddle a body zim equipment but I recieved an earphone instead of it. After I intimated it several times to paytm but no one comes to collect it till date....
Jun 28, 2019 by Krishan kant sharma
PayTM - Paytm not processing cancelled jet airways flight refund Open
I have been chasing PayTM for my cancelled Jet Airways flight refund but every time they say that we are taking your request on priority but do nothing about it. It is almost three months now and I have still no news on my refund....
Jun 26, 2019 by Rohit Dugar
PayTM - Not getting refund amount Open
I tried to order a laptop Asus vivobook ** (core i* - *th gen) on ** June **** by paytm whose cost was Rs **,***. But my order has failed and an amount of Rs **,*** get debited from my account. I checked the transaction statement and it's showi...
Jun 24, 2019 by Prabhu Kumar Bishwas
PayTM - Paytm postpaid bill Open
On **th May, my Paytm account was hacked. I immediately complained about it to Paytm customer support team and they advised me to drop an email to them. I have requested them to immediately block my account and have shared the required details....
Jun 23, 2019 by QAZI FAKHIR
PayTM - Order could not be cancelled and when it reached Paytm is rejecting the return Open
Complaint No. ********* and Order No. ********** and ********** I cancelled the order on *th June of two dresses. It showed that the order was cancelled and refund request was initiated. Next day I received the delivery of product and when I c...
Jun 21, 2019 by Ruchi Aggarwal
PayTM - Money not refunded Open
On **th June ****...I saw one speaker of worth rupee *** on paytm app...I wanted to order that ...After confirmation Money got deducted...But I didnt got any feedback regarding My order. it's been more then * days still They are not ready to so...
Jun 21, 2019 by sameer Gupta
PayTM - Cancellation was not done when requested and done when not requested Open
I have booked a ticket (********) from JANGAREDDY GUDEM to Eluru on **-June ****. Since I had to cancel my journey I tried cancelling at *.** pm while the bus is at *.** pm. The cancellation was not successful due to app error. I have attached...
Jun 20, 2019 by Vandrangi seshu kumar
PayTM - Problem in Promocode using Open
Dear Sir, We purchase so may product from paytm Mall and get the different promocodes but we could not use these promocode. Several times we talk on your customer care but did not get any solution. He demand the screen shot. We already given...
Jun 20, 2019 by Neeraj Garg
PayTM - Issue of void cashback code by paytm Open
Purchased * products from Paytm using code BIJLIBILL*** & other promo codes in the month of April and May for which I have received coupons to redeem cashback assured against successful EB payment. Among these * codes, one code received against...
Jun 16, 2019 by Usha
PayTM - Pending amount with paytm Closed
I used paytm app for more than a year and I maintained good balance in account and I used to pay for phone recharge, cab, movie tickets etc. Suddenly paytm stopped my services for the past * months and their email id for customer care , care@...
Jun 15, 2019 by Kondamuri srinivasarao
Calling No- ********** Company Name: Paytm.com Product Type -Paytm Postpaid. Registered Mobile No-********** Registered Email Id- koushik*******@gmail.com Transaction Id- He will upload all transaction details. Amount Paid- Rs.****/- Problem- S...
Jun 15, 2019 by koushik Chatterjee
PayTM - Account blocked Closed
Paytm mall account blocked and no details are provided why account is blocked....
Jun 13, 2019 by Purnima Nautiyal
PayTM - Amount not credited in receivers account Open
I transferred **** Rs. from PayTM by using UPI (PayTM UPI) on ** May **** and my amount also debited from the bank account. The transaction showed success but till ** May **** amount not credited in my Punjab National Bank account. Please solve...
Jun 12, 2019 by SANDEEP KUMAR SHARMA
PayTM - Paytm account blocked Open
My paytm account was blocked on **th may **** my paytm without any notice when I asked them they saying becoz of suspicious transaction Since then I have mailed them several times they said give us kyc details,transaction details I gave them ...
Jun 11, 2019 by R AAKASH
PayTM - Salary issue with me Open
My E-Coad is *******. My joining letter came on April **. I joined paytm on **th April but the company gave my e-coad nine days later due to which my salary was not fulfilled. I have worked for ** days and put the resignation on **-May at eight...
Jun 11, 2019 by Ankur Kumar Pandey
We have booked a flight for Delhi to Dehradun. Unfortunately, the flight was cancelled by jet airways site. We received a message through jet airways and paytm regarding fully refund but still, I am waiting for * months. Our refund is not proce...
Jun 11, 2019 by Zeba khan
PayTM - PayTM is not refunding the amount Open
I booked a flight ticket which was cancelled later. I talked to airline and they informed me that they have refunded back the amount to payTM. Despite of several requests to payTM, they are neither returning money not replying to me. It is mor...
Jun 10, 2019 by Ajay Ramola
PayTM - Forceful charges by PayTm & harassing calls Closed
This is a issue with Paytm, where they started calling me (read constant calls **-** a day) for the last * month for some overdue charges which I am unaware of. When enquired, they mentioned it's for some Prepaid services, I told them I am unaw...
Jun 05, 2019 by Bhawna Sachdeva
A false add was given in one of the reputed website .( Which is still active ) . To buy a car. We called and the guy asked for ******. He asked UPI transfer showing us original RC papers car details which were genuine . We transferred the amo...
Jun 04, 2019 by Varsha rani
PayTM - Paytm wallet issue Open
I have added some money to paytm wallet. Out of which *** was available for use. Now paytm has blocked my account asking me to do personal verification which I don't want to do. Since paytm has blocked my wallet I cannot withdraw or use my hard...
Jun 02, 2019 by Azhar Sayyed
PayTM - Money not reflect on my Paytm wallet Open
On ** May **** at **:** pm I tried to add *** Rs in my Paytm wallet during procedure money was deducted from my account and paytm also flash a message on the screen that your money is added to your account. But when I am going to check wallet t...
Jun 01, 2019 by Sumit Pakalwar
PayTM - Not shared promo code for cashback Open
On ** May ****, I ordered two things on Paytm having order no. **********. On both things, I applied promo code BIJLIBILL*** according to which * unique promo codes have to be shared with me to get rupees *** cashback on my two electricity bil...
May 27, 2019 by Amit Bangani
PayTM - Regarding flight ticket Closed
I booked my flight tickets from Paytm on **th April **** from Mumbai to Delhi. I booked * tickets at that time and after that flight was cancelled by jet Airway and after eight days flight is permanently closed and till date, I could not get my...
May 27, 2019 by JATIN JAWA
PayTM - Not allowed to return according to return policy Open
I ordered * products on a different date to Paytm app. I found size mismatch after delivered. I returned the product on the same date as delivered according to Paytm return policy (** days). But Paytm reject the return at the same time and bloc...
May 26, 2019 by Manisha Dhawaria
PayTM - Money got deducted from PayTm wallet but bbdaily wallet did not get credit Open
For the last * month, I am hanging between paytm and bbdaily. Paytm says transaction successful from there side but bdaily says they have not received money as transaction failed. After calling multiple times, both are checking problem from the...
May 23, 2019 by Shivesh Kumar
PayTM - Refund from Paytm Open
I booked my bus tickets from Paytm on **th April **** from Kochi to Hyderabad. I booked * tickets at that time and after that, I cancelled only one ticket and within * hour I got my refund. My journey was on the *th of May. But I did not get an...
May 22, 2019 by Meenakshi Nimoria
PayTM - Refund not given as promised Open
I travelled from Surat to Bangalore on May *, ****, and booked the ticket via paytm. The bus operator MR Travels changed the boarding point and the new boarding point was ** km from the original boarding point. All this happened at ** pm at nig...
May 21, 2019 by Ashish Kumar Bharti
PayTM - Unable to return the product Closed
Paytm cheat me. Paytm seller cancel the order without informing me. Paytm blocked my account. My next order received damage item and due to my account blocked by their mistake. I'm unable to return the product....
May 20, 2019 by VISHAL VASANI
PayTM - Cash didn't credited to my paytm wallet Closed
I tried to add money to wallet from my Hdfc credit card on May * (*:** am) due to hospital needs. It debited from credit card and didn't get credited to my paytm wallet. I tried calling their customer care that guy told me if the money got debi...
May 19, 2019 by Nithasha Bran
PayTM - Bus ticket not booked Closed
My ticket is not booked and they debited *** rupees. Please do the needful....
May 17, 2019 by Hardik patel
PayTM - My money is debited but not credited in 45 days Open
**** debited from my account on * April from UPI. But it not credited to my account in ** days....
May 16, 2019 by SOURAV Kumar Ray
PayTM - Fake job advertisement Open
I was going through a newspaper advertisement for part-time jobs. When contacted he tells its an SMS sending job for that I need to get registered with an amount of *** and additional **** for mobile and laptop. The same was done by me. I tran...
May 16, 2019 by ASHISH NAIDU
PayTM - Flight ticket cancellation Closed
I have booked a flight ticket through Paytm and before * hours I called Paytm to cancel the ticket or reschedule but they have told me I should have called * hours before and they refused it. I called airline AirAsia and asked them to reschedul...
May 13, 2019 by Vikas Singh
PayTM - Metro recharge on wrong card number Open
On **th May, I used Paytm wallet to recharge Rs. **** on my Metro card no. *******. However, it got recharged on wrong card no. whose last digit was changed i.e. *******. Immediately, when I looked for cancellation options, none were available....
May 13, 2019 by Bhawana Pant
PayTM - Fraud done with me Open
Actually, in paytm it's product mismatched. The showed item and the delivered item both are different. Please help....
May 11, 2019 by Abdul Hadi
PayTM - Package not delivered Open
Paytm fake delivery. I have ordered dry fruits from paytm on ** Apr ****. It was showing delivered to me on ** Apr ****. I have not received any call from the delivery person or any contact details. Repetitively registering a complaint on paytm...
May 06, 2019 by S agarwal
PayTM - Against fraud transactions happened Open
I would like to inform you that mobile no. ********** linked/hacked to my Paytm application on dated **th April **** and started login on dated **th April **** which I came to know through my email id ( started receiving security alert messages...
May 04, 2019 by Abhinav Nagaria
PayTM - Fraud done with me Open
In order to buy Scooty I was looking at Olx and came across a person who confirmed himself as Army officer confirmed him be at the airport. So he said he will get it delivered by cargo as it at distance from BTM stage - *. He asked me to make ...
May 02, 2019 by Gautam Roy
PayTM - Issue with voucher cashback deals Closed
I have purchased * orders on *th April and as a result, I received a total of * vouchers as follows: Order ID: ********** Paytm mall voucher: Rs.****/- Paytm food: Rs.***/- (* nos) Paytm Electricity: Rs.***/- (* nos) Order ID: ********** ...
May 01, 2019 by Dinesh Kumar Karumanchi
PayTM - All money deducted Open
All my wallet balance deducted without any notice. Please do the needful. ...
Apr 29, 2019 by TOSARANJAN SAHU
PayTM - Package not delivered Open
The seller said that money not received but money already deducted from my account and confirmed with paytm assist that money credited to seller Mamta - **** **** **** UPI ref - ************ Amount - ****/- Please take some action against Ma...
Apr 29, 2019 by Anushree Harshad Rana
PayTM - Money sent to wrong person Open
Please take action on it. On Feb ** one asked me to transfer money in paytm and I have sent money to the wrong person on paytm by **** Rs. by mistake. I am not able to contact that person anywhere. I have requested paytm care many times but the...
Apr 28, 2019 by Manoj Kumar
PayTM - Money deducted from wallet but merchant did not receive it Open
On **th April ****, I transferred **** Rs. from my wallet to BB daily. Immediately I got a failed transaction message from the merchant denoting that the merchant did not get the money. Despite several calls, messages and email paytm has failed...
Apr 26, 2019 by Komal Bais
PayTM - Cancelled bus ticket money not refunded Open
Booked a bus on PayTM service - Luxury Volvo Ride, on **th March. Bus number wasn't provided in the ticket. On the call, the bus operator says the bus has been cancelled and that money will be refunded. Booked another by Hum Safar Bus Services...
Apr 26, 2019 by Aseed Usmani
PayTM - Fraud account in the company Open
Paytm is not a safe medium for transferring money anymore. How Paytm is issuing KYC to anyone? Because many fraud accounts are in Paytm. Easily they use this account for the money. Recently I got one name "Mustakh Khan" on OLX. for the name of ...
Apr 24, 2019 by Payoshni Samantray
PayTM - Unable to access the account Open
I have completed my KYC and then I tried logging in to my account. But each time I enter OTP paytm show an error message something wrong and did not allow to login. I tried to call customer care but when I enter OTP to talk to the executive the...
Apr 22, 2019 by Rudrarup
PayTM - Bus ticket not refunded Closed
I had booked a bus ticket on Booking Id - **********. But the bus did not arrive and halt at pick up point. I had waited for more than * hour at the bus stop. The phone numbers provided by Paytm was also wrong. Then I contacted travel agents by...
Apr 21, 2019 by Atul Kanswal
PayTM - Cash back not credited Closed
I purchased a big bazaar voucher from Paytm. But cashback of ** per cent not given. ...
Apr 20, 2019 by Paarth Rao
PayTM - Ticket cancelled amount not credited to my account Closed
I booked the train tickets from paytm app. *) Hyderabad to Varanasi Rs. ****/- after cancellation ****/-was credited. *) Varanasi to Hyderabad Rs. ****/- this one was also cancelled. After deduction Rs. ****/- credited. Both the tickets were ...
Apr 19, 2019 by Koya veerababu
PayTM - Money transferred to other person by mistake Open
I was transferring Rs *** to internet connection guy in Bangalore on April ** ****, around **.** am and by mistake it transferred to other person or merchant Manjunatha BN. Right away I complained to Paytm customer support but they don't bother...
Apr 19, 2019 by MD FARIDI
PayTM - I didn't get my refund Open
I have added a ***** Rs to my paytm wallet. And after some time I return it to my bank account. But on my bank account, I did not get my money credited. Please help me out....
Apr 18, 2019 by Karan makwana
PayTM - Amount not refunded and not able to resolve the query Closed
I ordered the electric kettle from paytm and received damaged kettle. I applied for return and informed the same on customer care number. But without any pickup, they cancelled my request and when I called them they asked me to keep patience. T...
Apr 17, 2019 by Bhawana
PayTM - Amount got debited Open
On **th April ****, I have done a transaction using my Paytm Payments bank card of amount ₹ *,***/-. Amount got debited from my account but here ATM has declined my money. I didn't receive the physical cash. Immediately I have raised a ticket...
Apr 16, 2019 by V Srikanth
PayTM - Account suddenly removed from database Closed
Since * days I have forwarded my complaint to paytm nobody is responding. My paytm account is suddenly not accessible. I had added money in my paytm wallet and after half an hour I was trying to update my display name. Suddenly, account got log...
Apr 15, 2019 by Bhaumik Ujwalkumar Desai
PayTM - Coupon code provided for deal is invalid Open
I have purchased a deal worth Rs **** on Paytm app and the coupon code which they have provided is invalid. Kindly provide me with a valid coupon code or help me to get the refund my **** Rs....
Apr 14, 2019 by Anisha khatri
PayTM - Asking for extra money Closed
I bought a washing machine from PayTm vouchers. At the time of purchase, they told me if I buy from cash then it will worth of Rs. ***** and if buy from PayTm then its worth will be *****. But they give **** INR worth vouchers. Later I knew tha...
Apr 11, 2019 by Vivek solanki
PayTM - Fastag not delivered Open
I have ordered for Paytm fastag on Paytm mall website. After the purchase, they have told I will receive a link to upload documents which I never received. I have waited for almost seven days after that, I have called customer care. They have m...
Apr 09, 2019 by Dhayalan
PayTM - Package delivered with broken handle Open
I have ordered for Nokia ***DS TA **** blue as prepaid one for Rs **** with a cashback offer ***/-. I paid full i.e ****/- after ** hrs I have received ***/- as cashback. After * days I have received a product box. I noticed that there is a bro...
Apr 08, 2019 by Jyothi.PB
PayTM - Package delivered but item is not working Open
I have purchased an online laptop through Paytm. But my laptop key is not properly working. So I request return my item but Paytm is not pick-up till date. My money is not refunded. So work on my case....
Apr 06, 2019 by Kundan Kumar Singh
PayTM - Refund not received Closed
On **th Fab I purchased a product on worth Rs. ****+*** from brand outlet factory Vadodara Gujarat. This amount was paid by me through Paytm. I got rewards of two movie tickets of Rs.*** & Rs.***. Among this, I got only Rs. *** & Rs. ***. As pe...
Apr 03, 2019 by Deepakrao Deshmukh
PayTM - Asking money to do KYC Closed
I called nearby Paytm KYC point Bhagwati Telecom in Sanpada Navi Mumbai to do full KYC. He told me to come with all the required documents and fee of Rs 100. When I told him that there is no fee as per details on the app, then he said, "ask pa...
Apr 02, 2019 by Sanjeev
PayTM - Amount not refunded Closed
I recharged my Paytm account on March **, ****, and on March **th I am unable to pay bills by Paytm because my KYC details expired. I visited nearest bc to complete KYC, however, they asked money to complete KYC where I denied to pay. Hence I r...
Mar 31, 2019 by Sreekanth N
PayTM - Money taken from my account Open
I suddenly got a notification from Paytm informing me that Rs *** was taken from my account for bookmyshow movie tickets that I hadn't ordered. I did not authorize this OTP but my account was still cleared out and now Paytm refuses to do anythi...
Mar 31, 2019 by Adrian Remedios
PayTM - Fake product delivered Open
I ordered a Power bank of *** rupees. But the product I received is fake and there is no option of return also. I want to return the product. Please help....
Mar 28, 2019 by Gulab Singh
PayTM - Amount deducted but cash not withdrawn Open
On * Feb I went to atm for withdrawing cash. I got a paytm payments bank debit card. I have withdrawn cash but cash not came out and then I check my paytm it was withdrawn. I have sent so many emails to the customer care but they didn't solve t...
Mar 18, 2019 by Vishnoo kumar
PayTM - Refund related issue Closed
On *-Jan-**** I have purchased * Air tickets from Paytm from Srinagar to Delhi on behalf of these tickets I got digital gold of Rs **** on Paytm account of my wife. On ** March **** when I cancelled one ticket PayTm has deducted Rs *** and sin...
Mar 18, 2019 by Anshul
Air India confirmed about flight cancellation from Pune to Chandigarh and on the same day, I called paytm to kindly refund my amount. On **th of December ****, they refunded the same amount In Icici account but I have no Icici account. I paid t...
Mar 15, 2019 by Pawan Kumar
PayTM - Money deducted from the account Closed
I transferred **** rupees from my Paytm wallet to my vendors Paytm account. The money was deducted from my account but the vendor did not receive it yet. Please help me with this. Paytm customer care not responding to this they send advertising...
Mar 10, 2019 by Anshad Arattuthodi
PayTM - Offer voucher not received Closed
I want to complain against Paytm. I have purchased * voucher of ****/- of brand factory order no ********** on December **th **** through paytm and as per the offer I am eligible to get *** Rs cashback and * movie vouchers and * electricity vo...
Mar 10, 2019 by Nimish B Shah
PayTM - Money not refunded Open
I had performed a transaction on **/*/**** on paytm. Adding my money to paytm wallet through Indian bank debit card. While the transaction process is going on, the transaction had been failed and the amount of **** had been deducted from my acc...
Mar 10, 2019 by Sai Reddy
PayTM - Money deducted from bank but did not add to my wallet Open
Today i.e on *th March, at around **:** - **:** PM, I tried to do a recharge through my Jio application in android and the payment method was Paytm. After clicking paytm as the payment method, I noticed my paytm wallet balance was * rs so I add...
Mar 07, 2019 by Abhiran Halder
PayTM - Unable to talk to the support team Closed
The PayTm representative for kyc had taken ** INR from me to process the kyc. But the date of my kyc not processed and when I am trying to call, the paytm customer care person not able to connect. It is more of mental torture than monetary....
Mar 04, 2019 by PM SHIRISHA
PayTM - Recharge the wrong number Closed
I have been recharged a no. of an unknown person by mistake through Paytm App. I have talked to customer care of jio as well as Paytm so many times, but they are unable to resolve my problem. According to them, money cannot be reversible. I hav...
Mar 04, 2019 by Archna
PayTM - Bus ticket Open
Dear sir I feel mentally torched from paytm service because I bought two tickets from abroad to Ahmedabad at * Feb but when I reached to pick up point there was no bus. After that, I purchased alternate tickets and go for travel. Af...
Feb 23, 2019 by Pradeep Kumar
PayTM - Voucher had expired before the date Open
I have purchased a central voucher on ** Feb **** on paytm which has validation for ** months that is till ** Feb ****. But when I tried to access the coupon on ** Feb **** it shows nothing but the order is being processed. I got a doubt and we...
Feb 18, 2019 by Bharath kumar nallamothu
PayTM - Booked ticket for 2.30 pm and got ticket for 5.45 pm Open
I had booked a ticket from Piduguralla to Hyderabad. I selected the bus at *.** pm on ** Feb **** order no of the ticket is ********** and I got a ticket for *.** pm. I thought it was my mistake and I cancelled it again booked a ticket for the ...
Feb 16, 2019 by Yarramsetti pavan kumar
PayTM - Refund is pending Open
I paid for a transaction against transaction id *********** at Lenskart through Paytm on **-Jan-** but the amount of Rs**** got deducted from Paytm but order failed at Lenskart end. Lenskart emailed that they have refunded amount to the origin...
Feb 15, 2019 by Anmol Singh
PayTM - My user account blocked Open
Dear Sir, I Rahul Verma User of paytm account nowadays I am suffering from a problem. Paytm has blocked my amount because I have done a transaction of amount **** on date **.**.**** from one of my known person against cash to my paytm wallet b...
Feb 15, 2019 by Rahul verma
PayTM - Amount deducted but cash not withdrawn through ATM Open
Dear Sir/Madam, Please find the attached screenshot. Thanks & Regards. Davinder Singh. Mob: +************...
Feb 14, 2019 by Davinder Singh
PayTM - Refund not initiated by paytm on bus cancellation by operator Open
I had booked a bus from Jammu to Mandi(booking id **********) on **-Oct-**** but the bus was got cancelled by the operator and the same is confirmed by the operator on phone.I am in the impression that the amount was get refunded it but when I ...
Feb 12, 2019 by NIRAJ
PayTM - Regarding cashback Open
I have the issue regarding the cash back i saw the offer on my mobile screen that u will get **% cashback on recharge but when I recharged the number I didnot get any cashback....
Feb 12, 2019 by Firdous
* days ago Adding money in paytm saving bank account from my central bank of india account. Money got deducted from my bank account but not added in paytm saving account. I have contacted both bank and paytm but not any help. ...
Feb 10, 2019 by Deep Raj
PayTM - Additional cash back offer denied Closed
I had purchased a mobile as there was an exchange offer. I saw the offer mentioned at the time of purchase that I would get Rs.**** additional cash back over exchange value. But after exchanging my old phone I only got my exchange value but not...
Feb 07, 2019 by Mahendra N
Date of cancellation:**-Jan-**** Refund processing date:**-Jan-**** Refund amount:****.* Refund reference no:P********************** Payment Option used : PhonePe (Paytm saving bank account) ...
Jan 31, 2019 by Bikash kumar sahoo
PayTM - PAYTM has not honered the refund against their foulty bus tickets Open
Dear voxya, I have booked two bus tickets form Manali to Delhi for our journey on **.**.**** the time of departure was *PM (as per paytm) different then actual departure time by bus operater (HRTC) i.e. *PM the details are enclosed for ready ...
Jan 29, 2019 by abhishek tripathi
PayTM - Refund for Bus travel Open
I booked a bus ticket from Ankleshwar to Pune on paytm on **th of December.The ticket was of *** rs and I got ***rs as cash back. I was unable to board the bus.First of all the tracking link wasn't working. I also have screenshot of calling hi...
Jan 28, 2019 by Shyam sundar jha
PayTM - Bus booking done but bus departed before 30 min scheduled time Open
I am Prakash Gaikwad was booked a Sleeper Bus Ticket From Pune(Nashik Fata) to Ahmedabad (CTM) on **-Dec-**** the reporting time was *:**pm & boarding time was *:**pm, however I was reached at my boarding point Nashik Fata(Pune) at *:** pm but ...
Jan 23, 2019 by Prakash Gaikwad
PayTM - Refund not given Closed
Booked train ticket in irctc , train got cancelled * month back , irctc mailed that they have refunded the money to the Paytm but still Paytm is not giving me the refund of my money contacted them Several times but still no response from Them...
Jan 23, 2019 by Raman singh
PayTM - CouponCode not working as per Terms & Conditions Open
Order No. ********** .I got few cashback coupon codes for this but as per Terms & Conditions this coupon code is not appicable for many of the products in Paytm .when i raised this this complaint to paytm they are saying that i should use coupo...
Jan 23, 2019 by KUSETTY VENKATA SREENIVASULU
PayTM - My money till now not settled Closed
I have got a payment rs ***** on ** jan **** according to paytm money should have been settled next day but it was not settled I complained to custom care and was told by their side that due to technical reason your amount is not settings in yo...
Jan 22, 2019 by Saurabh agrawal
PayTM - Security breach at PAYTM wallet leading to unauthorised withdrawal Open
I visited my statement on the **th evening and notice four transaction amounting to approximately ***** had been done on my Paytm Wallet without my knowledge or approval. I at once contacted Paytm customer care and explained to them what had h...
Jan 21, 2019 by Suman Bhatia
PayTM - Paytm upi transcation Closed
I had transfer a amount of **** through paytm UPI and the transaction failed and money deducted from the bank and the money is not credited to patnet bank ....
Jan 19, 2019 by Mukesh kumar mahto
PayTM - Paytm is not refunding my money. Closed
sir i was shopped on paytm with order id ********** which has two products 'hoa premium earpods wired in earphones' of **rs and 'eveready ** watt cool day light b**d led bulb' of ***rs but some reasons i had cancelled both items. the refund of...
Jan 17, 2019 by Vikas Singh
PayTM - Convinience fee charged for 2 times Open
I have booked * flights ticket today through Paytm. One of the flight is INDIGO and other one is Air India. As usual Paytm convenience fee has been charged for both tickets,But apart from Paytm convenience fee even Air India also charged Conven...
Jan 17, 2019 by Guruprasad Pai
PayTM - Paytm duped me sent 256gb dummy SD card Closed
the seller has sent dummy product. there is no card inside ..the packet was tempered ..the card dummy card was inserted..i think paytm does not check the product before despatching..plz issue me a refund. ihave checked the sellers address is al...
Jan 12, 2019 by deepak kumar
PayTM - Swiggy created PayTM account Closed
I placed an order through Swiggy on Sunday, **th November **** from my PayTM Wallet. Rs. *** got deducted from my Canara Bank Account and it said that it was redirecting to the application (Swiggy). As it took forever, I had to cancel the trans...
Jan 11, 2019 by Beena Arun
PayTM - Paytm amount refunded Open
Mera amount refund ni aaya he Mera products sealler k pass * Jan ko pahuch geya Bt abi tk refund ni mila Meri complained ka refrains no he *********...
Jan 10, 2019 by Gupta
PayTM - Fee payment issue not resolved by paytm Open
I made a school fee payment on Jan * .paytm receipt shows successful transaction but the school yet to receive and credit the fee even after *days if payment.spoke with paytm customer care told me they can't do anything and u need to file the ...
Jan 09, 2019 by Vijay Dahiya
PayTM - Amount deduct from my account but cash bounce in the receivers account. Open
I send **,*** rupees to my friend from UPI Paytm app on **th of December. The amount was deducted from my account but as the receiver's passbook it shows that the amount was credit in the receivers account and with in a friction of time the sam...
Jan 09, 2019 by Manav Mehta
PayTM - My order no 6867640601 not delivered Open
Dear Sir/Madam, This is in reference of my above mentioned order no ********** which I ordered on December**,**** but till date products are not delivered on my given address but PayTm showing products has been delivered on December**,****. ...
Jan 08, 2019 by Avnesh Kumar Ray
PayTM - Paytm not refunding for the bus break down for the bus I have booked Open
Dear Paytm, I had booked a bus from Paytm app from Pune to Hyderabad for the journey on *st Jan, ****. On my way towards Hyderabad, the bus broke down just after *** km from Pune. I had to return to Pune after spending almost * hours on the hi...
Jan 08, 2019 by Ravi Ostwal
PayTM - Amount deducted from bank account Closed
I was transferring **** rs from my wife's Paytm wallet. But the amount deducted from my Paytm wallet and not transferred to the targeted Paytm user. And at the same time this transaction is not shown in my Paytm Passbook. As I didn't add mone...
Jan 08, 2019 by Mahavir Prasad Meena
PayTM - Poor customer support from paytm Open
Past few days I am trying to complete my kyc and called all the authorised centres of paytm nearby my locality but they are denying to process the request saying we don’t do it anymore. The amount of **** is blocked and am not able to do a s...
Jan 07, 2019 by Pooja Tripathi
PayTM - Order cancel Open
I have ordered an item on Paytm on ** December [order id **********]. But after * days they cancelled my order without my knowledge or permission....
Jan 01, 2019 by Sukanta Ghosh
i received law quality external sound card from paytm. i had made request for replacement / refund on the same day. it took many days, but i dont get replacement or refunded. on ** dec i complain to paytm using paytm app and facebook. but paytm...
Dec 29, 2018 by Harshad Solanki
PayTM - False tickets allotment and cheating Open
Paytm cheating people giving fake booking numbers and false seat allotment without apsrtc knowledge ND endangering customers dignity and giving false information to consumer forum by giving pennies when asked for full refund please do find my ...
Dec 29, 2018 by Jayavarapu AYYAPPA swamy
PayTM - Unable to create account and reach a customer service agent Closed
I am unable to register to paytm. The app just says could not save documents. When i call customer service, the automated message says, i need to enter passcode to speak to agent, press one to enter passcode. When i press one, it sending me pas...
Dec 27, 2018 by Saili
PayTM - Not receiving amount in wallet. Closed
I have been trying to complete my kyc on paytm but its not allowing me to do so, my rs. **** amount is still pending, and many amounts that I have received has been lost and not added to my wallet, they were not even refunded to the source, I h...
Dec 26, 2018 by Jyoti Khetan
PayTM - Refund not given by paytm Open
Once my recharge gone failed but refund money not come in my account and paytm wallet also. Many time complaint given by me at **×* helpline but always saying will give your refund in * hrs for bank issues. Order id -**********...
Dec 22, 2018 by Arvind kumar
PayTM - Didn't received money on account by paytm merchant Open
Sir i have received *** ruppees on paytm merchant account but didnt settled on my account next day.....please help...
Dec 22, 2018 by Ashish agarwal
PayTM - Disallowance of my cashback at paytm Open
i purchased suzuki access on **/**/**** and i applied the promo code worth rs.**** (which states that **** flat cashback and * coupons of *** each for paytm mall) i showed it to suzuki executive and made the payment they disallowed my cashback...
Dec 22, 2018 by saif
PayTM - Money didnt received Open
I have sent **** money from my paytm wallet to receiver's wallet at that time it has shown that money has been paid but it didn't reach the receiver I have talked to an paytm executive also he the payment is successful but recevier has not yet ...
Dec 17, 2018 by Aryan Srivastava
PayTM - Money deducted of Order No. 6701660151, order total: 1290 ,05 dec, 18 , 6:31pm Open
Dear Paytm, Sub: Money deducted of Order No. **********, order total: **** ,** dec, ** , *:**pm On *th December I have made one electricity bill payment or worth Rs. **** to Uttar Gujarat Vij Co. ltd (UGVCL), then that time money deducted...
Dec 17, 2018 by DIVYAKANTSINH SOLANKI
PayTM - For not pickup exchange product by paytm Open
Maine samsung ka note* fone *****rp ka mangwaya tha paytm se . Or sath me exchange me iphone *s diya tha . Paytm ka pickup boy without any reason pickup reject kar geya or uske baad pickup nahi karwa rahe paytm wale . Its about *month to go pa...
Dec 17, 2018 by Amit verma
PayTM - Refund of money Closed
Date: To The President District consumer redressed forum Sri Ganganagar Respected sir SUB: Refund of money not given by various institutions involved in the transaction *. I was making payment of * electricity bills (Annex * bil...
Dec 16, 2018 by RESHAM CHARAYA
PayTM - Used Product Delivered Open
i have ordered Lenovo Yoga *** Laptop on **th November **** via PAYTM. They delivered defective product. After requesting return first they accepted then rejected by Courier company. Courier company give reason that imei number given by paytm i...
Dec 15, 2018 by Tansukh
money not refunded yet of my cancelled order *** and one of the fraud no. ********** looted amount of *** from paytm telling himself customer executive ...
Dec 13, 2018 by URVASHI GUPTA
PayTM - Money cut from wallet without information Open
My money deducted from Paytm wallet without my information at **nov ****, till now I talk with with *-* customer care person but everyone cutting my phn. Same amount deducted twice in a day but only once refunded and next time not....
Dec 12, 2018 by NIKHIL Yadav
PayTM - Money deducted from my paytm wallet Open
Money deducted from my wallet Without any massage and mail...
Dec 10, 2018 by Riahi gautam
PayTM - I have not received refund Open
i bought a onfit uc ** + projector from paytm but i received wrong product unic uc * on place of onfit..and that was defective too..then i requested for return but the courier agent rejected my return by saying that the brand name is different....
Dec 09, 2018 by Dushyant Lodhi
I have recharge my idea no amounting rupees **. But recharge not done and amount deduct from my bank account. After * hours amount not has been refunded. After that i have add money rupees *** to my wallet but amount not has been shown my ...
Dec 09, 2018 by Bharat bhushan
PayTM - Money nt refunded Closed
Did nt received the refunded money...
Dec 07, 2018 by Birendra Prasad Singh
PayTM - Refund issue Open
I have ordered one product from Paytm mall and returned it due to some defect in it ,but I haven't got any refund from them and they are not responding to our queries and jus send a automated message saying we are working on it Please help me ...
Dec 07, 2018 by Abhishek A C
PayTM - Cheating by paytm Open
I purchased a BlackBerry coupon of Rs**** from paytm app. However the store says the coupon is invalid.Bringing the issue to paytm they say the coupon is invalid has expired on **th of November. However they have given me a cashback of rs *** o...
Dec 06, 2018 by Rajkumar Sharan
PayTM - My order is not received but it's showing delivered Open
I had ordered a Bluetooth on paytm but that courier boy not even contact Ed the contact number and delivered to other boy who I don't known....
Dec 03, 2018 by Prakash S S
PayTM - Company not give my refund Open
I have give an order no.********** on Paytm on ** Oct of rupees ***/- and I return the order and found back *** rupees as cashback but *** rupees refund is not received till ** Dec . I again and again complaint against it but Paytm is giving an...
Dec 02, 2018 by LOKENDRA SARASWAT
For my order related to certain purchases,the executive from Paytm informed that I am entitled for a free I phone. Later on they informed that there will be a charge of ****.** towards GST which will be refunded through the Paytm wallet. They...
Nov 30, 2018 by Bishnu Charan Patnaik
PayTM - Refund not credited Closed
I have bought Redmi note * pro from paytmall instead I received note * after returning the product they said they will refund amount in ** to ** working days but refund is still not processed every time you call there customer care they say y...
Nov 30, 2018 by gurpreet singh
Hi Team, Actualy bimistakenly i have transferd ****Rs in wrong account on **th Sep'****. and i am consistantly taking follow Up with Paytm but they not helping to me for this issue i always received mail, This is with reference to your co...
Nov 28, 2018 by Sanket Sanjay Sawant
PayTM - Refund is not given after 25 days also not helping to resolve the problem Closed
I tried to deposite my electricity bills through paytm using SBI debit card on *.**.** Two time money deducted from my account. Of which onetime I cancelled the order which was refunded on *.**.** While my second deduction for bill payments...
Nov 27, 2018 by Pranavkumar bhatt
PayTM - Cash back Open
I have done transaction of rs **** to Tddpl from paytm wallet and scan the Promo code of rs *** printed in tddpl Bill on ** Nov at *.** a.m.registered Many complaints with paytm not ready To give records of transaction...
Nov 23, 2018 by Vinod Kumar Sharma
PayTM - Not refund the amount Open
I am order the product the delivered product is damaged so i return the product, then the proceed the refund my amount but there are one month above but my amount not returned and i tried to customer service but they are not response...
Nov 22, 2018 by Akash patel
PayTM - Refund not credited Open
At * November night i was placing a order with diwali offer... I paid an payment of ***** rs bt unfortunately *****is debited from my account and the order has failed.. I tried two times bt every time my order failed bt debit is for only one ...
Nov 22, 2018 by Aditya Kr
PayTM - Bus ticker refund not processed for cancelled Bus Open
I have booked bus ticket for me and my wife via PayTm for a journey from Motihari to Delhi, Journey Date was ** Nov ****, bus departure time *.** PM. Bus details and Bus departure location was not shared by the bus operator.I called Paytm care...
Nov 21, 2018 by Yatindra Nath
PayTM - Payment not refund Open
I purchase a data cable from paytm mall. But its Apple data cable not android but in the picture they shows that its a android mobile phone cable. then i put return request. they pick my packet at same day i.e on ** of october. till that day t...
Nov 21, 2018 by shubham jain
PayTM - Huge delays in refunds and product pickup by Paytm Open
I purchased du *** cm (** inch) **d**** full hd led TV on date of *th November **** with order # **********. The order was delivered to me on **th November ****. On the **th November **** around *PM - *PM I received a call from paytm that they...
Nov 20, 2018 by Abhishek Mudgal
PayTM - Return rejected Closed
The courier did not try to refund. He reject the return....
Nov 18, 2018 by Birendra Prasad Singh
PayTM - Package not delivered Closed
Have ordered a refrigerator on ** october still haven't received it, complained to paytm but they not ready to solve it....
Nov 18, 2018 by Sumit Tolani
PayTM - Refund not initiating paytm Closed
today i booked a ticket on paytm when i was canceling my ticket paytm was showing error. and when i called in customer-care they said that your time is over ** minutes now we cant refund you **** rupee this our policy....
Nov 16, 2018 by Ramvilash joshi
PayTM - Amount has not returned Open
I have booked wireless Bluetooth headphones on paytm but it has delivered normal headphones (cable) so I have returned that on **/**/**** but amount has no refund to me till now. ...
Nov 16, 2018 by Praveen Kumar kashyap
PayTM - Refund Open
I order Ajanta women tan casual shoes from Paytm at ** Oct *.**pm....Shoe price Rs- ***...I received my shoes COD at ** Oct then Rs- *** cashback is credited in my Paytm wallet ....then I m facing some shoes sizes problem that's why I will retu...
Nov 16, 2018 by Anirban Dutta
PayTM - Cashback not credited Open
I booked flight tickets from paytm via citibank for which i was supposed to get a cashback which i haven't received. So when I lodged a complaint on paytm customer care they told me that I made two transaction on **th Aug **** out of which one ...
Nov 15, 2018 by Neeraj Kumar Kushwaha
PayTM - Order Cancelled amount not refunded Open
I cancelled the order of Nike shoes which would have result in refund of Rs-**** and according to paytm it takes ** days for amount to be refunded but even after ** days the amount is not refunded....
Nov 14, 2018 by Ankush Nagle
PayTM - Paytm withdrew 11000rs from my account Open
HI, i am paytm user with mobile no.**********.i credited ****rs to paytm wallet on *nd august .the amount was debited from my account but was not credited to paytm wallet.i filed complaints to bank and paytm both.after * month both bank and pay...
Nov 13, 2018 by nisheeth kumar pandey
PayTM - Didn't get refund amount Open
Order no ********** Delivered on **th September Product Returned on *th October On Paytm I purchased bond Street black formal shoes but due to fitting issues I return product back but I didn't receive refund amount back and the Paytm team ...
Nov 12, 2018 by Tiyyagura Pradeepthi
PayTM - Didn't received money back Open
We Booked ** tickets via Paytm and at first our Bus got cancelled and then their executive after too much hassle transferred out tickets to another Bus. But the bus arrived *½ hour late and the bus driver came drunk with completely broken Bus...
Nov 12, 2018 by Rohan Agarwal
PayTM - Money is not add but deposit my money by 25/10/2018 Closed
Money is not add but deposit my money by **/**/****...
Nov 10, 2018 by Satyajit mondal
PayTM - Not refunded money already refunded by Airline for last 2 months Open
Such A Poor Service as not refunding money already refunded by Airline (Reference No.: ********) (booking id **********) I have decided not to book any flight ticket from PAYTM as flight refunded my money to paytm howver paytm not r...
Nov 10, 2018 by akbar ali
My e-kyc has expired on ** May. Since then I am being asked to complete full kyc. I can not top up the wallet neither i can spend money from this wallet. My biometry does not get captured and can not be compared with aadhar record. Since then I...
Nov 09, 2018 by tapas bhattacharyya
PayTM - Paytm not providing full cashback. Open
Paytm had Rs. *** cashback from Burger King. We paid Rs. ***.** for a Burger King order on **th July at *.** PM. We received only Rs. *.** or *% instead of Rs ***. It does not say anywhere in the T&C that the cashback is limited to *%....
Nov 08, 2018 by Sowmya Ramaswamy
PayTM - Refund amount not yet crediied to my account Open
On **nd october **** I will cancelled item.. But not yet amount is refunded...
Nov 06, 2018 by Prabhakar
PayTM - Refund not yet credited Open
I ordered Vogue handbag from paytm on cash on delivery but I received the local handbag of some gloomy handy but the bill was of Vogue so I returned it But now they shown on status of refund that it is initiated from there end and i will rece...
Nov 06, 2018 by Anu Jain
PayTM - Not get Refund of two items Open
Hi Sir/Madam, I have two refundable amounts from paytm. Till now it become approx ** days and I haven't get any amount. Below is the Description- *. Firstly, On *-Oct-**** I booked a Sony MDR headphones. When I received it , it was not in wel...
Nov 05, 2018 by Deepak Kumar Pathak
PayTM - Not received Refund Open
I had ordered * products PayTM on ** October return it because they were damage and seal was open. I have been tryto call payTM since then but none of them is responding. I messaged them they say they will indicate the link within ** hrs but it...
Nov 04, 2018 by Namrata
PayTM - Sort payment Closed
I was buy tvs Jupiter from paytmmall dt **/**/**** and make payment of rs *****+***(convince charge). The dealer of TV's said that he had received Rs ***** and demand difference of RS **** from My order no is *********...
Nov 03, 2018 by Nandal
PayTM - Package not delivered Closed
Order no-**********.My order is not delivered at due time and still not any response after many interaction with company...
Nov 03, 2018 by Gaurav Kumar
PayTM - Package not delivered Open
I placed an order on **th September and it's already been a month since I placed that order....
Nov 01, 2018 by Rupak Jangra
PayTM - Wrong item Delivered and return not done Open
I have ordered "Set of ** pcs of decorative lights for all festival/occasion( * mtrs each), HSN no- ****** having order ID: ********** on **/**/**** from paytm mall.The product got delivered on **/**/****. As per description the product length ...
Oct 29, 2018 by Ankit Kumar
PayTM - Package successfully returned yet refund not received Open
It’s been ** days since the delivery guy successfully picked up the package and the status on the courier company’s web portal showing successfully returned. Still I haven’t received my refund amount inspite of filling the NEFT details as...
Oct 29, 2018 by Rishabh agarwal
PayTM - Refund not given for sending defective product Closed
I placed order for earphones and received defective ones which were not working. Order date was ** october **** and it was delivered on ** october for which i placed return request. It costed me ***Rs and I had applied a promo which gave me **R...
Oct 29, 2018 by Ishan
PayTM - Amount not credited in my Bank Account Open
Paytm refuded Rs ****. ** on **/*/** RRN No : ***********************. But Not credited in my Bank account till now. Pl do needful...
Oct 29, 2018 by Partha Pratim Chatterjee
PayTM - Order placed but seller states that order states it is out of stock Open
I Have placed an order refrigerator in paytm for rs*****/- and order is successfull and now seller has called and stating that he cant deliver the order it is out of stock and now if i want to purchase the same product in paytm it is rs*****/- ...
Oct 28, 2018 by Nalam pranay
PayTM - Order Cancelled by PayTM Open
Hello, I have placed an order on ** Oct, ** for an item SPACES Atrium Lagoon and Insignia Blue Bath Towel (Sets of *) Rs.*** order no.********** from PayTM , and i was getting SMS for delivery for the item but on ** Oct, ** order is canceled by...
Oct 27, 2018 by Shiv Kr
PayTM - Transaction not completed Open
i was paying the exam fee for cat **** on ** september ****, through website https://iimcat.ac.in/per/g**/pub/***/asm/webportal/*/index.html?***@@*@@* of rs. ****.**, through paytm payment gateway and selected upi method for payment, after that...
Oct 27, 2018 by Siddharth Raj Patel
As i made payment through paytm to another paytm user for iphone *s but he didnt gave me the phone and didnt return the money too ... So i complaint to paytm customer care but they are not responding just they are telling we are looking in that...
Oct 23, 2018 by Mohammed Faisal
PayTM - Product not delivered Open
On ** th Oct ****, Paytm Mall was running a promotional offer where they provide Puma Velocity Shoes and Bajaj Pluto Mixer Grinder at free of cost. Therefore on *th October I placed * orders but all these orders are cancelled by paytm on *th Oc...
Oct 23, 2018 by Avinash Ramsahay Mourya
PayTM - Amount wrongly transferred Open
I have transferred **** amount to wrong beneficiary account and it's been more than * months I am requesting them to transfer it back to my wallet but no response from them. I have spoken with person whom I transferred amount he too don't have ...
Oct 19, 2018 by Gaurav Wankhade
PayTM - Paytm money issye Open
Sir I purchased a deal in paytm I have to get my money of **** rupees in return but from * days in calling them they r very negligible n sending my money.its a huge amount of **** rupees....
Oct 18, 2018 by Vandanadubba
PayTM - Cash back Open
श्रीमान मेरा नाम राकेश कुमार है और मैंने **oct ****को बिजली का बिल पे किया था जिसमे ऑफर दिया था कि कम ...
Oct 17, 2018 by RAKESH Kumar
PayTM - Regarding refund of Casio watch Open
I have returned Casio watch on * th October and refund was initiated that day only,but I have not got my refund.I have submitted NEFT details many times. When I try to contact to Paytm through call message and email , Paytm doesn't reply me any...
Oct 16, 2018 by Shubham Kumar
PayTM - Refund not recieved Closed
I order boat rockerz *** on paytm ....They delivered an used product with packet seal open .....I sent back the product ...The product has already reached the seller back....But I have not received my money back..paytm.people are not receiving ...
Oct 13, 2018 by Karthik s
PayTM - Add money failed to PayTM Wallet Open
I have tried adding money to my paytm wallet on **rdAug ****. Some how the transaction was failed and money is deducted from my bank account, but not credited to paytm wallet. After raising the complain to both (hdfc Bank and paytm) they asked ...
Oct 12, 2018 by Anuj Kumar
PayTM - Payment got stuck more then 2 weeks Open
Myself Bhuvnesh gupta Am from Jaipur Rajasthan On **th sept **** I Recieved sum of ***** in my Paytm business account According to their policy the money got sattled in bank account in ** hours from receiving the amount But on today **t...
Oct 10, 2018 by Bhuvneshwar
PayTM - They are not refunding my money and not answering my call Open
After picking my product paytm is not refunding my money and it's been * above month ...
Oct 09, 2018 by DIPTIRANJAN JENA
PayTM - Fraud Open
I got a call from timestravelcare, a merchant of paytm with offers of travel package (****) and an assured gift. I believe in them as they had all my personal information from Paytm including orders I made on paytm. I made a payment of **** t...
Oct 09, 2018 by jitesh parwal
PayTM - Payment received at Paytm but not credited in my account Closed
I have received payment at Paytm as on ** oct ****,till ** oct **** payment is not credited in my account ....
Oct 08, 2018 by Girdhar GOPAL Pachauri
PayTM - Refund not completed Open
Warning! Technical terms below *** Dear Paytm #paytm Paytm Payments Bank. Its a very gentle request to you to enforce your merchants to keep a synch of transactions (passive automatic update of transactions)with your database to their database....
Oct 08, 2018 by Rahul Meshram
PayTM - Refund Closed
Sir i order callmate MI* * USB powerbank *****mah from paytm they ***rs amount credited but remain ***rs not refund i try to contact customer care but they not attending my calls...
Oct 08, 2018 by Gouravsharma
PayTM - Unauthenticated "1 tap" payment on Insecure website Open
PayTM has rolled out a feature called "*-Tap" payment option. And they are enabling this option to insecure websites like Nearbuy, who don't have secure way of logging into their website. One can login using email & password on website, however...
Oct 08, 2018 by Dheeraj Avvari
PayTM - Amount deducted from wallet, Services not provided, Refund not done Open
I had booked * bus tickets Rs**** each on **th September **** from Cochin to Bangalore All together Rs **** from my wallet but the seats were not booked successfully for the Paytm order ID **********. When I contacted the customer support it w...
Oct 05, 2018 by Deepthy T Babu
PayTM - Package not delivered Open
I order from paytm * day done order not shipped yet they changed delivery date from day to day ...
Oct 05, 2018 by Peeyush Mehta
PayTM - Promised Cashback of ₹100 not credited to my wallet Open
On **th September ****, I saw a deal on the homepage of my Paytm account in which I was promised a cashback of ₹** within **hrs of transaction if I'd pay ₹** to Paytm at that time. So trusting the company I bought * such deals worth ₹**. ...
Oct 04, 2018 by Siddharth verma
PayTM - Refund not initiated Open
I have ordered and cancelled my product. Although it is showing refunded, they didn't initiated refund.Order details also not visible. The irritating part is they are not responding to my complaints....
Oct 03, 2018 by Chethan
PayTM - Paytm still asks for Aadhar ro complete KYC Closed
When I was notified to KYC I have opted the option of providing my driving licence no. Now as the agent came to collect the kyc document, he is insisting to give him aadhar card details. As I am not willing to provide my Aadhar details to third...
Oct 03, 2018 by Nijil Ravi
PayTM - All of my orders of this month and also previous month got cancelled Open
I have ordered many items from paytm last month and also this month...some items already delivered and some where shipped....But suddenly now i got plenty of messages about order getting cancelled ....thwn i saw that all of my last montha order...
Oct 03, 2018 by santosh kumar panda
PayTM - Unauthorized payment to Zomato from my Paytm wallet. Closed
From any different number someone ( I don't know him)order something from Zomato and the payment of this order is done by my Paytm wallet (I don't know how) without any prior information and I don't get any OTP as well. Transaction details Am...
Sep 28, 2018 by Shubham Chaturvedi
PayTM - Paytm kyc for nri Closed
I am an nri, currently staying in Varanasi for a short trip. I have opened PayTM account as I need to make a payment to another PayTM mobile number. I have transferred **** INR to my account from my nri bank account. When I try to send money fr...
Sep 24, 2018 by Prasanth Venkata Hanumanth Movva
PayTM - Wrong online booking still not refunded Closed
I was booked movie tickets on ** sep ** movie: uturn Tamil movie but in that cinema hall only telegu is playing so I didn't watched movie came back and registered the compliant on paytm customer care and they send me a mail that we will refund ...
Sep 20, 2018 by Sathiyamoorthi M
PayTM - Refund not received Closed
Dear sir , i do transcation from my paytm on **.*.**** still refund not received already trying to customer care no. mail him message him but could not received any response please do something...
Sep 19, 2018 by RAVI KANT
PayTM - Refurbished laptop delivered by paytm Closed
paytm is displaying fake promotions and offers . I purchased a laptop from it which is I feel refurbished because mousepad got scratches and whole laptop doesn't looks like a new one...
Sep 17, 2018 by vijay
PayTM - Money refund Open
I sent ₹*** to wrong UPI I filed a complaint for that but I haven't got any response from them yet....
Sep 05, 2018 by Shalav Kumar
PayTM - Refurbished phones delivered by paytm Closed
I ordered Motorola g* plus from paytm and when i got my shipment and opened it I found a google account named amit kumar was already registered via this mobile . i called paytm but they refused to take shipment back...
Sep 04, 2018 by vinay
PayTM - PAYTM Not provide vouchers as per terms and condition Open
Big Bazaar Voucher worth RS ****. Purchase date- **/*/**** Voucher code- ************** Order I'd- ********** Paytm complain Query reference no regarding not receive any movie and Air voucher as per T&c- ********...
Aug 29, 2018 by Aditya Bharatbhai Gandhi
PayTM - Faulty Mobile delivered Open
I have been deliverd with faulty mobile on **th Aug ****. Since then paytm neither replacing it nor refunding my money. Their customer care service is totally useless as they give no solution and keep asking for more time. Please help...
Aug 24, 2018 by Pallavi Devidas Chinchkhede
PayTM - Bill not paid to Hathway broadband but amount deducted from my bank account Closed
I paid my Hathway broadband bill of *** on *th August **** through Paytm. It is shown as successful. At **th of August **** Hathway disconnected my connection stating my bill not paid. I contacted hathway customer care and they responded statin...
Aug 23, 2018 by Sri Yokesh
PayTM - Wrong product delivered and not returning the product Paytm Open
Wrong product delivered and even after return request acceptance. Paytm is not returing the product. They are not sending anyone for pickup from last **days. Customer care giving the same reply again and again but not actually doing anything....
Aug 22, 2018 by atul sengar
PayTM - My payment is not initiate Open
I add money in paytm wallet from my account.money deduct from my account but i did not recieve any ammount in wallet. Please help me...
Aug 20, 2018 by Abhishek sharma
PayTM - Transaction failed on Merchant site but amount defucted from PayTm wallet Open
I tried to do a transaction to foreclose my loan amount on Bajaj finance auto Ltd through payTm on **/**/**** @ *:** AM. I’ve added money into my wallet and completed the transaction. Transaction status showing failed on Bajaj Finance auto Lt...
Aug 20, 2018 by Raviteja Konda
PayTM - By default Optted in for a plan Open
I have booked movie ticket in paytm and by default they are deducting ** rupees per ticket mentioning movie cancellation protect charges. This is the biggest scam that paytm can ever do. Without my permission how could you by default opt in for...
Aug 13, 2018 by DINESH KUMAR J
PayTM - Paytm in Not Canceling My Order I Want Refunnd Closed
In the past, I ordered that after paying the money on a product, he was coming back that the payment was not done and then when I saw the amount in my account, there was no deduction, but when I ordered that product again, I wrote it again. Giv...
Aug 09, 2018 by rohit kashyap
PayTM - Amount deducted more than actual amount Closed
Dear Sir Ticket booked via paytm and Booking Id:- ********** I was trying to book a flight from Kolkata to Banglore on date **th july ****[. For booking my flight I have used Paytm app. So I started searching flight's which was convienent as ...
Aug 04, 2018 by Santosh Kumar
PayTM - Bill Payment done but not processed Open
Postpaid bill of Rs. ***.** done on **st june **** .by paytm towards idea cellular. But after more than a month Idea cellular has not received the payment done by me using payTm. After contacting paytm for more than **-** times since last mont...
Jul 29, 2018 by Gajanan Gajanan Bedarkar
PayTM - Paytm Wallet Fraud. Open
A recruitment company based in Delhi, India did a fraud from my Paytm wallet. They were supposed to return me a refundable amount and i trusted them, so when they asked for my paytm OTP i gave them, as they said to make the transfer themselves....
Jul 25, 2018 by Aviroop Basu
PayTM - Payment not received by baneficiary Open
I have done payment at paytm merchant shop but these payment not received to merchant.i contact many time to paytm customer care bt i cannot able to to contact paytm customer care after i do this payment payment done on *rd july today **th july...
Jul 25, 2018 by Santosh kumar meena
PayTM - Package not deliverd Closed
I have ordered footwear from paytmwith order id **********.. They haven't deliverd tje product.. But they claim it was deliverd to me...
Jul 21, 2018 by Shivkumar Patil
PayTM - Money not refund Closed
Today i got reacharge of my ph and because less amount my reacharge is not completed but the money deducted from my bank account...then i call on paytm customer care number but they didi not give any response to me..i want my money back....
Jul 21, 2018 by Simmi choudhary
PayTM - Cashback not received Closed
I tried booking a flight ticket with the code FLYFREE and when i applied the code i got a notification in Paytm like **** cashback will be credited on successful transaction , which i didn't got in ** hours time frame which they promised.Later ...
Jul 13, 2018 by Ramesh
PayTM - Payment not Refund Open
I have transferred to someone by paytm but he doesn't get money in his account so i asked to paytm about this. They said i entered wrong name or account number. After that i said if i entered wrong then my must be in bank it will not be transfe...
Jul 10, 2018 by Aman Yadav
PayTM - Amount not transfered to benificiary Closed
The **** amount which i transferred on **th June is not transferred to beneficiary...
Jul 08, 2018 by Darshan gupta
PayTM - Fridge not delivered Closed
An Ajjs should have been a good day and years pehle na half of my....
Jul 08, 2018 by Atul Aggarwal
PayTM - Paytm fraud Open
I am arun sethy from puri. One month ago I am buy mobile charger paytm through I am buy date ** Jun **** but today date is * July **** up to * month after I am call to paytm customer care he say that your parcel is delay so please cancel and a...
Jul 08, 2018 by LODGE SWEET HOME
PayTM - Fake Update from Paytm Open
I was surfing on internet "How to add cash in Paytm". I got on this official website of Paytm : https://paytm.com/offer/icici-bank/ This website is still there & it clearly shows how to add cash (notes eg:***,*** etc) in Paytm wallet from ICI...
Jul 04, 2018 by Mitesh Chheda
PayTM - Paytm fooling us Closed
Dear sir I bought a new mobile from paytm and it ran into the problems after ** days...
Jul 02, 2018 by ravindra
PayTM - Showing KYC not done, actually I have completed. Open
I have a PayTM account. I have to complete full KYC on Paytm to get all facilities. But I'm from Assam so I don't have Aadhar card so I provided my Driving Licence. And the KYC agent completed my full KYC, which you can see on the attached scre...
Jun 30, 2018 by Sunit Singha
PayTM - Atm transaction fraud Open
Hi there, This is a complaint about the paytm payments bank. Someone transferred me an amount of **,***. So I went to the Atm to withdraw that amount from an Atm but due to some problem the cash was not dispensed and the transaction was time...
Jun 28, 2018 by Aayush Aggarwal
PayTM - Refund not found. Open
Money should be refunded till ** june **** but it is not refunded till ** june ****....
Jun 28, 2018 by Rajat Bajpai
PayTM - Recharge not done with the time Open
i recharged my sundirect dth on **/**/**** at *.** pm, but recharge not succefull, i raise a complaint throu paytm costomer service, but they are not intrested to resolve the problem, my ballnce deducted ,but recharge not success, paytm have pa...
Jun 22, 2018 by MOHAMMAD IRFAN HYDROS
PayTM - My Paytm is forcely blocked Open
The problem is my paytm account is blocked since * weeks and i am not able to login to my account. I don't know why? From the time i request helpline to resolve my problem but still no response. I am not able to connect with the customer care. ...
Jun 21, 2018 by KUSH KHURANA
PayTM - Refund not given after 2 months Open
My ticket no ******** Is not solved yet ,lenskart is saying already amount is paid successfully ,they are saying incase paytm is denying that amount is not credited and it got fail then ask them to send in the written so they can move ahead an...
Jun 19, 2018 by RAMAN
PayTM - Amount is debited from My paytm bank account but not credited to receiver's ppbl account. Open
on dated **/**/****, i have transferred ₹**** to a paytm account holder with account no ************ through upi using phonepe app. on phonepe app transaction failed but according to my paytm payments bank transaction is successful. my con...
Jun 13, 2018 by Sudarshan
PayTM - Unauthorized transactions Open
my paytm account was hacked and used for unauthorized transaction and also used to transfer money from my credit card and debit card which I have used in Paytm, i have not saved ccv number nor asked by anybody to share, even I did not get any m...
Jun 11, 2018 by Amardeep Kumar
PayTM - Defective product delivered by paytm Closed
I ordered Phillips trimmer worth rs **** from paytm and within a week battery drained completely and not getting charged. after replacing the battery motor got jammed and stopped completely....
Jun 11, 2018 by anirudh
PayTM - Fake cashback promise by paytm Closed
i purchased a microwave and they promised **** cashback on it but it is not credited till yet...
Jun 11, 2018 by vinita
PayTM - Refund not provided after pick up Open
I purchased Envie ****mah *pcs battery with charger of rs.*** and got *** as cashback in my Paytm wallet on *may **** but it's not working properly so I returned it pickup completed on **may **** then Paytm told me to wait *-** working days for...
May 29, 2018 by Rishav kumar
PayTM - Package not delivered Open
Package delivered on ** may **** but not delivered till date amount of the package is *** and *** cashback also give paytm after shipping the package but both of them not received by me...
May 19, 2018 by Manu
PayTM - Dissatisfactory bus service and fake promises Open
i booked * bus tickets online via paytm mobile application. i dealt with the following issues: *.the departure timings of the bus were * pm, and the following text was received from paytm "dear *******, your bus booking is confirmed....
May 15, 2018 by Abhinav Chhabra
PayTM - Paytm bus 1)worng details of bus 2)Bus seat not provided 3)staff is so rude Open
I have paid for AC bus ticket but that bus not an ac bus and i didnt get a seat for for more than * hour because bus staff had no knowledge about onlune ticket tgey already sold my ticket to another peraon. All information about bus on paytm is...
May 12, 2018 by Dinesh Meena
PayTM - Fund has not been transferred to my bank account Open
I am vikash Sharma from GWALIOR. My paytm account is not working properly since last * days & I m continuously trying to reach paytm helpers but I am not able to talk anybody because they are not giving any response. Their every customer care n...
May 10, 2018 by Vikash Sharma
PayTM - Refund not initiated Closed
I had booked a Macbook Pro Online which was supposed to be a gift for someone. The delivery date was shown as *th May. The customer care hardly picks the call. On calling repeatively they assured me it will be delivered by *th May. However it w...
May 08, 2018 by Jyoti
PayTM - Recharge done twice Open
I had tried to do a recharge through Paytm for Rs ***. But got a msg that transaction didn’t go through due to bank’s server failure n money wld be reversed to the account. I again did the recharge same msg was shown. Later in the day they ...
May 07, 2018 by Durga Devi
PayTM - Paytm password change number busy everytime Closed
I am not able to change password of paytm,whenever i call it say number busy.Iam trying for * day now i am frustrated.please help me out.... Thank u!!...
May 05, 2018 by elizabeth biju
PayTM - Online fraud transaction Open
HI Now days paytm on boarding fraud merchant for payment collection from customer. A company name Apollo Holidays asked for Rs.***** for * night * days tour with complimentary oppo phone. I have checked the website & saw the paytm is the payme...
Apr 28, 2018 by Ajay kumar singh
I ordered ready made * items of women's wear products in Paytm. They send incorrect products and when i send return, they are not accepting return for * products. But for * product they accepted return and the return has been picked up by thei...
Apr 14, 2018 by Prasad
PayTM - Fraud PayTM delivered empty box Open
Order No: ********** I ordered for Casio Edifice (Ex***) watch for my personal use by **th March and it got delivered by **th March. When I opened the consignment, I found that empty box was delivered. Except watch, complete accessories like...
Apr 13, 2018 by Syed Nasrullah
PayTM - Unable to use Wallet Balance Closed
I am from Assam.Here Aadhar Card is not mandatory as NRC work is going on. Despite this paytm is not allowing me to use my wallet balance on the pretext that Full KYC is not done....
Apr 07, 2018 by soumyajyoti bardhan
PayTM - Amount not transferred Open
Friend of mine transferred ****₹ via Paytm till date I have not recieved my money....
Apr 01, 2018 by Apoorv Kala
PayTM - Merchant Account Activated Open
Hi, This is Mohammed Faiz,Mob No-**********.My QR code is blocked and account also blocked from getting payment.i want you to activate my Merchant account please.i am facing lots of problem and difficulties.i provided all documents by ...
Mar 30, 2018 by mohammed Faiz
PayTM - To close my Paytm account Open
I unfortunately requested my KYC details to my another account (krishna.karingula@gmail.com). I requested them to close my account and I will update same details to my permanent account. They are not responding to emails. Could you please help ...
Mar 15, 2018 by Karingula Sai Krishna
PayTM - Dead product delivered and refund not given Open
My patym order no. **********. Recived dead product and paytm ask me to self shifp so i send by Dtdc Courrier no.m******** and dealer not tecived it and product come back to me . Now paytm not provided by refund....
Mar 14, 2018 by Naveen kumar garg
PayTM - Money not Delivered To Merchant Open
I did a payment on ** of feb via paytm but at that time transaction failed so i payed cash to my merchant then after * mins i get a mail that payment successful. When i went to my Merchant he said i didn't recived any money through paytm. and...
Mar 13, 2018 by Abhinav
PayTM - Paytm misguiding KYC customers Open
Paytm blocked my wallet for more than ** hours now, saying my transaction limit is only, Rs.***** from wallet to wallet transfer, yet as per norms after completion of KYC the limit is Rs. *,**,***. Calls to customer care is useless as it does n...
Mar 12, 2018 by Svapnil R Vyas
PayTM - Ordered Iphone X but Received an Iphone 6s body filled with mud in the package from Paytm Open
I ordered an Iphone X ** Gb Silver color via order no. ********** on **/**/**** and received the package on the same day. Inside the box was an iphone * body filled with mud with screen tapped to it. I have already shared an unboxing video of ...
Mar 10, 2018 by Lalit Kumar Vimal
PayTM - Product not delivered Open
Ordered extended warranty by One** Communications through PayTM but the product has still not been delivered. It has been almost ** days and PayTM has also not responded to any of my customer care emails. Order Number: **********...
Mar 02, 2018 by Saniya Salathia
PayTM - Money not refunded in bank account Open
I ordered a hair dryer and didn't like it so I returned it but they did not refund it in my bank account...
Feb 27, 2018 by Neha
PayTM - Refund not recieve Open
order id : ********** i have cancel the order and now they are saying it will transferred in your icici account and i don't have any icici account so where is my money. Please return my money ASAP...
Feb 22, 2018 by Khalid Habib
PayTM - Money not transferred to Paytm wallet Open
I have added Rs **** to Paytm wallet instead of adding it to wallet the money has gone to Paytm voucher. I have wrote many mails to help & support of Paytm & raise many ticket for the same. They didn't solve my problem & close the ticket witho...
Feb 20, 2018 by Asfi Husnain
PayTM - Transfering amount pending in paytm wallet Open
I used Paytm mall app to order a pair of shoes on * feb whose order no is (**********) but they delivered me the wrong color so i returned to it and asking for refund of my money rs ***. They refund of Rs *** in my paytm wallet , but I dont use...
Feb 10, 2018 by Pradeep kumar
PayTM - Unresolved query with Paytm Care (Reference No.: 49715304) Closed
On PayTm wallet transfers through Debit Card usage... ****+**** Rs. Cracked down instead of **********... Mobile No. Fraudulently Hacked towards **********...Only *st Digit Changed at final proceedings PIN entering time fraction of seconds & s...
Jan 29, 2018 by Dhruv Shah
PayTM - Settlement not received Closed
I'm using Paytm merchant account, on ** jan. ****, I accepted a payment of **** rupees. It should be settled on or before ** jan. **** in my bank account. But till now it is not settled. I spoke to paytm executive several time's since past ** ...
Jan 29, 2018 by Uday kiran chippa
PayTM - Money Deduct / Block For 3 4 days Open
patym has been blocked My Money and i don't get any notification for this before. It does not provide any kind of information about my limit so that i can transfer money in my paytm walllet..now money is added in my wallet and i can't even tran...
Jan 27, 2018 by Romi Gill
PayTM - Recharge not done but amount debited Closed
I've recharged my tata sky account with paytm for *** on ** dec, *** again on ** dec and *** on ** jan. All the three time amount debited from paytm wallet but the recharge not happened. When I complained paytm , they replied that the recharge ...
Jan 25, 2018 by HARISH VEDI
PayTM - Cashback not recieved Open
As given in the paytm app send money has a offer of cashback on sending money to friends or paying bill and is stated that the cashback will be refunded in ** minutes but no cashback was awarded and when i called them my call was disconnected *...
Jan 11, 2018 by Shailesh Joshi
PayTM - Paytm has disabled my account Closed
My money is in my paytm wallet. For the last * months I am trying to unblock my account. Today paytm says that my account does not exist. My mo ey in the paytm wallet is gone....
Dec 29, 2017 by Vishakha Bhatnagar
PayTM - Added Money not showing 9k Closed
Dear Team, I have added Money in my paytm Wallet *k and it's not showing in the account. In fact account is not opening.. There is no any point of contact for the complaint. Please help me in getting my money back. TUSHAR GUPTA M:*****...
Dec 27, 2017 by tushar french
Dear Sir, I had transferred *** back to original mode of payment. Paytm immediately deducted *** for transferring to original mode of payment. Status goes pending after that. From December * to December ** their customer care replies we have f...
Dec 18, 2017 by Ashish Raj
PayTM - Money deducted for no service Open
For four failed attempts of prepaid recharge as on **th October ****, worth Rs ** thrice and Rs ** once, money was deducted from the debit card and i recieved notification that the money was refunded to my Paytm wallet, which showed no increase...
Nov 25, 2017 by Archana Raghuprasad
PayTM - Refund not provided by Paytm after item is returned Open
Hi, I returned the item approx * weeks back to the seller. Please refer attached for the sms which I received when i returned the item. I also raised the case with paytm approx * times and every time they resolved the case without providing an...
Nov 24, 2017 by Vivek Sinha
PayTM - Empty box delivered Closed
I have purcahsed **oct **** a philips aqua wet and dry shaver through paytm, when i opened the box, box was empty and i have raised a complaint in paytm and courier partner also but till now they didn't my product/ refund..... But now paytm mai...
Nov 19, 2017 by Sanjeev Saxena
PayTM - Not getting money when recharge failed Closed
I try to recharge my airtel number on * days back ,but recharge not done and in the app showing processing,but I'm unable to cancel and get the money back I tried to contact Paytm but they are not responding Initially I have trust in Paytm bu...
Nov 12, 2017 by Kiran Kumar A
PayTM - Recharge not successful Closed
Sir recharge is not successful even after ** hrs ,money has been deducted,no cancel option is there, kindly refund my money....
Nov 11, 2017 by Sarojkumar sundara
PayTM - Recharge not successful but money deducted from bank Closed
I have recharged for my jio no of rs *** first time using paytm.Money has been deducted from bank,but after more than ** hrs recharge is still showing processing.i had contacted every single customer care no ,mail them, message them, tweet them...
Nov 11, 2017 by Sarojkumar sundara
PayTM - Refund did not reflect in my bank account Open
I ordered studds ninja full face helmet from paytm on **/**/****. But paytm send me defective product so i return the product and demanded refund.Paytm show that he refund **** rs. In my wallet but this amount does not show in my paytm wallet a...
Nov 07, 2017 by Jitendra kumar rastogi
PayTM - Replacement not provided Open
I ordered an Apple MacBook Air from Paytm on **th October ****. It was delivered to me on ** th but I returned it on **th oct as the product was defective. The replacement order was placed on **th October and was to be delivered by ** October b...
Nov 07, 2017 by Prashant Ranjan mahato
My PayTm order id- ********** (iBall CompBook Excelence).. iBall service centre denied to service my laptop because they told me PayTm seller is not Authorised seller.. Lot of mail's sent to PayTm.. every time they told me wait ** working days....
Nov 03, 2017 by Kiran Kumar
PayTM - Money not yet recieved from paytm wallet to bank account Open
I placed an order for clothing item from paytm app and paid online the full amount..after i realised that i am out of budget and i needed to pay my exam fees i cancelled the order and i got the refund immediately but in my wallet.. since i need...
Nov 03, 2017 by Aniket Sabale
PayTM - My orded cancel reason Open
I m orded Samsung guru but my order cancel ** days so i m waiting for refound & prombo coad & i got only refound & not give PROMBO coad so i m file a paytm frod Alway & alwayd say for wanting you give new prombo coad...
Nov 01, 2017 by HIMANSHU
PayTM - Payment not made but wallet cash deducted Open
I have made a payment of *** as recharge on reliance Jio website using paytm wallet * days ago. The transaction is showing as successful. Called Jio customer care and they are mentioning that the payment has not been for this transaction. Since...
Oct 27, 2017 by DEEPAK PILLAI
PayTM - Order not cancelled and no refund initiated. Closed
Hey, This is regarding my paytm order no. **********. I ordered a laptop from my mom's ID and cancelled it within *-* hours because I found a better offer on paytm itself. I'd really appreciate if you initiate the refund and tell me what the st...
Oct 21, 2017 by Mohammad Jafri
PayTM - PayTM IRCTC failed transaction - Money not refunded Open
Today October **, **** at around *:** PM I booked two tickets for my sister and mother using irctc Rail Connect App. I chose to pay the amount of Rs. *** using PayTM because my debit card is saved in the PayTM app. After I entered the Bank o...
Oct 18, 2017 by Kaustav Thakur
PayTM - Cashback not given, as promised Open
I made my first Paytm payment for Reliance Jio Service in August. Paytm's ad promised a *** Rs. Cashback. They haven't posted the Cashback. Customer Service has been giving me the runaround, saying that no promo code has been applied. I am atta...
Oct 18, 2017 by Vatsal Dani
PayTM - Non fulfilment of service Closed
I had ordered an an Iphone * plus ** gb and it was expected to be shipped by **th oct. According to paytm if seller fails to ship it till **th oct the order will be automatically be cancelled. I have tried to contact them a no. of times and the...
Oct 17, 2017 by Guntas Jolly
PayTM - Recharge showing success but recharge not received Closed
Recharge showing success but recharge not received rs25...
Oct 16, 2017 by Kalpana
PayTM - Cash back not received Closed
I have not received cashback on successful recharge of rs.25...
Oct 16, 2017 by Kalpana
PayTM - I am unable to reset my password because of their faulty system. Open
I have forgotten my password of PayTM. I tried to reset it with my true credentials, but due to their faulty system it is not accepting my Aadhar Number. I tried to mail them but they asked me to submit a ticket on the app which requires login....
Oct 16, 2017 by Piyush Aggarwal
PayTM - Received defective/used product Open
Order id ********** I have purchased macbook on *st of October from Paytm mall which is received yesterday. Its a defective and seems to be a used product, it is not getting charged nor it has any sound driver installed in it. There is no refun...
Oct 13, 2017 by Mohit Lasod
PayTM - Assured difference cashback not crediting Open
I was trying to place an order at paytm using LAPTOP ** coupon code the payment had a trouble from the end of paytm during which the offer period ended and then suddenly the order failed. Upon raising this issue to paytm support through my h...
Oct 12, 2017 by Hemanth Sai N
PayTM - Wrong product received Open
I have ordered titans men watch through paytm.But i got the wrong product.I raised a complaint to paytm customer care for return request.I have done all the process asked by paytm customer care representative.But still i did not get any respons...
Oct 11, 2017 by KOMMU MAHESH
PayTM - Duplicate non branded product received....return rejected Open
I have ordered a crossbeat aura bluetooth earphone from paytm mall...i received a non branded product...there is no branding on the product or on the box....Then i raise a return request...after *days the reuturn request got rejected by the sel...
Oct 10, 2017 by BISWAJIT BISWAL
PayTM - Replacement not dispatched Open
I have ordered a Dell inspiron ** **** from Paytm sold by TechDeal***. As the laptop was defective I requested for a replacement. Return was approved and done by ** September ****, the replacement was to be completed by *st October and now the ...
Oct 10, 2017 by Sirisha P
PayTM - Refund Closed
I was making an online transaction of rs **** to paytm through my central bank debit card on ** august. My transaction was failed but amount was deducted . so i complained it in bank. After ** days, yesterday my complain closed and they replied...
Oct 09, 2017 by amrit
Paytm canceled one of the items in my order and refunded an amount minus the shipping charge (the order details in the attachment). I brought it to their notice, they justified their action with a wrong information. Subsequently, they informed ...
Oct 08, 2017 by Tarun K Dalai
I had ordered the product on **rd sep **** cosmetics and all for home use by paying the amount ****rs but till today * Oct product had not shipped and customer is not responding properly with the solution and the provided seller number is switc...
Oct 06, 2017 by Shriyansh arora
PayTM - Delay in Delivery Open
I have order I item on ** sep and its Delivery date is **sep but not shipped upto this *oct Order no ********** My query number is ******** I have contacted the seller and they are saying that paytm responsible for courier service they have pa...
Oct 06, 2017 by Aman Jain
PayTM - Amount not transfered to my bank Closed
I have received amount from my customer Rs **** which was going to be settle in my bank account. But patym didn't transfer it to my bank till date. The following are the details of the transaction The amount received transaction details *. **-*...
Oct 04, 2017 by Jatin Gala
PayTM - Unsuccessful wallet transaction Open
Hii I added **** rs in my paytm wallet on ** sep . Mode of payment was through UPI the amount was deducted from my bank account and also in upi app it is showing a succesful transaction but the money was not loaded in my paytm wallet i have als...
Oct 04, 2017 by Ak Creations
PayTM - Product not received and the status shows delivered Closed
Ordered an iPhone * on **th September.The shipping was scheduled on th **th September.I got a SMS and notification on the PayTM Mall app on *.** PM on the **th September informing that my product has been shipped and will be delivered on *st Oc...
Oct 04, 2017 by Rajesh
PayTM - Did not recieve money Open
I was added **** rs in my paytm wallet on **rd sep. Money deducted from my bank account but did not recieve it into paytm wallet . Till now i did not recieve my money back into bank also plz refund my money as soon as possible...
Oct 04, 2017 by Ak Creations
PayTM - Product ordered subsequently cancelled by paytm and refund not yet received Open
I had ordered * pairs of formal shoes on **/**/**** which was subsequently shown as cancelled in Paytm to which I complained on the help and support page of Paytm on **/**/**** for refund and till date I have not received any amount or any repl...
Oct 02, 2017 by Dilip Kalro
PayTM - Confirmed bus tickets cancelled at last minute not once twice Open
Booked bus ticket from paytm for my trip to dharamshala made the payment and recieved confirmation.On the day of departure got a message *-*hrs before from the bus operator that the bus has been cancelled didn't complained that time because tho...
Oct 02, 2017 by Vishal Garg
PayTM - Bus cancellation and its refund Closed
I have booked * booking from paytm for **th september and *nd october. I got a message from bus operator that booking has been cancelled on **th september **** and *nd october just few hours before boarding the bus. I havent received any msg ...
Oct 02, 2017 by Shubham Mittal
PayTM - Refund not initiated Closed
I bought a watch from paytm . But it was not satisfactory at its cost so I returned it to paytm . after that they are saying that they have refunded money to pnb account but actually it has not refunded . I ordered watch on * sept .I returned i...
Sep 27, 2017 by deepak kumar
PayTM - Return rejected with unacceptable reason Closed
I ordered multiple apparels from paytm mall. Among that, three orders were not of expected quality (different colours, different material that didn't match the description/pics). When I requested return, the courier boy was asking for a price t...
Sep 27, 2017 by Arunprasath
PayTM - Promocode worth 1500 got wasted Closed
I used a promocode worth ₹****, but the transaction got failed because PayTM was experiencing high failure rate from Bank of India. Now I can't use that promocode again, as it is showing me error that promocode has already been used. PayTM cu...
Sep 27, 2017 by Arijit Das
PayTM - Product was delivered in dead condition Open
The order id of the Laptop i ordered is ********** product was in dead condition ... But after so many sufferings I made the doa letter from the hp Service Centre, But now paytm is not responding to my query regarding pickup/replacement.... I ...
Sep 26, 2017 by Amit Kumar
PayTM - Refund hasn't been deposited. Customer care unresponsive for 3 days. Closed
Had ordered a hardrive on PayTM before checking the sellers reviews. I checked the sellers reviews after placing the order and got to know that the seller was fraud and only delivered fake products. Immediately cancelled the order. I had pa...
Sep 26, 2017 by Rashmi Kohli
PayTM - No refund of unsuccessful payment on uber Open
On February **, **** from my pautm account *** rs was deducted which was wasn't recived by uber. The money got dedcuted and I haven't till now got any refund....
Sep 18, 2017 by Yash Jayaswal
PayTM - My Money Not Refunded. Return policy violation Closed
I will strongly Suggest not to buy from Paytm even if you are getting **% off after cashback. Because Return is nearly Impossible. And If you want to return either damage it or replace it with some other Product.Because they themselves say so...
Sep 14, 2017 by Kunal Jindal
PayTM - Received two fena soaps instead of i phone 6 Open
I have ordered an i phone * ** gb via paytm order number ********** bluedart awb number *********** and paytm complaint number ********since i received * fena soaps instead of i phone * bluedart is telling me to ask paytm for refund paytm is te...
Sep 14, 2017 by Idrees ahmad mir
PayTM - Received two fena soaps instead of iphone 6 Closed
I have orderd an i phone * ** gb on ** th august it got delivered on ** august via bluedard couriour vide awb NO.#*********** and received two fena soaps instead of i phone six i have lodged complaint via paytm costumer care since almost** days...
Sep 14, 2017 by Idrees ahmad mir
PayTM - Package delivered but received two fena soaps instead of i phone 6 32 gb Closed
I have ordered an i phone * ** gb ordered from paytm order number ********** on ** agust it got delivered on ** agust but i found two fena soaps after i lodged complaint almost ** days have gone they gave me no resolution i need compensation ...
Sep 13, 2017 by Idrees ahmad mir
PayTM - Delay in delivery Open
I have made an order no ********** on paytm dated **/*/** but still I have not got my order and even not able to track it and when I filed the complaint in paytm they even not responding me and even not responding in customer care. ...
Sep 10, 2017 by Dhara Bhatt
PayTM - Failed transaction Open
On ** of august **** i was trying to update my season ticket from UTS app through Paytm gateway ,but there was * failed transaction and i have already informed my concern to them but there is no satifying reply from both of them and i have alr...
Sep 10, 2017 by Bits Bariya
I had ordered a shoe on September *,**** and cancelled it later because my friend ordered the same and quality of shoe was not good.My cancellation was approved when i called their customer support on *th and my refund was processed on *th.It h...
Sep 09, 2017 by Sahil Sinha
PayTM - Refund not provided Open
order was cancelled by shipper on **th of august,****... its *th of september and i haven't got my refund till now.... your site says refund will be within two days max... but its been ** days ...
Sep 07, 2017 by Aman Kumar
PayTM - Defective Goods Supplied - Refusal to Replace/Return Closed
I had purchased Saregama Carvaan Digital Music Player (Porcelain White ) from PAYTM vide Order No. ********** on *.**.****. The same was delivered on **.**.****. To my dismay the same was defective. When I tried to to return/replace the same, t...
Sep 05, 2017 by Rahul Sharma
PayTM - Package delivered fitting issue as well as cash back not received Open
I ordered a puma Dp running shoes . Which has been offering a **% cash back I ordered due to that . But later on pay TM refused to pay **% cash back . I asked for return in that case also neglected on account product is non refundable . Therefo...
Sep 03, 2017 by AMIT MISHRA
PayTM - Recharge successful but amount not benefitted Closed
On **th August, i made a recharge on paytm of *** for my airtel mobile & it was successful but I didn't got the balance. The airtel customer executive is telling that it is a third party app so we can't say anything, I even shared the operator ...
Sep 02, 2017 by Shubhranshu Shivam
PayTM - Traudulent Transaction Open
My name is Subodh Kant. I am a regular Paytm customer. My registered mobile number with Paytm is +**-********** and registered e-mail is subodhkantshukla@gmail.com. I am writing this regarding a fraudulent transaction happened from my paytm...
Aug 23, 2017 by Subodh Kant
PayTM - Transaction Failed Money Deducted From Bank But No Refund Given Open
I was shopping something from www.netmeds.com and for payment i choice paytm then during payment transaction got cancel .Paytm sended a message that they got the money and if transaction does not completes they will refund the amount but no ref...
Aug 20, 2017 by Yogesh Chauhan
PayTM - Cancellation of product by seller Open
I was checking out vans shoes on paytm app on * aug ****, then i came to an offer of ₹**** cashback on a pair of shoe which was costing me **** at the time of placing the order and it was written that the cashback will be given to you once th...
Aug 12, 2017 by Tushar verma
PayTM - Refund on account of product returned Open
I have purchased the product i.e. a jeans from paytm via order no ********** and has sent it back to the seller by self shipment method via bluedart (tracking id is ***********) and the refund for the same is not being initiated...
Aug 08, 2017 by Mayank Garg
PayTM - Replacement refused Open
I have purchased a seagate * tb hard disk on **th of july and recieved on **th of july.It was a defected product so as per return policy which is clearly mentioned in the product description item should be replaced by seller but my replacement ...
Aug 08, 2017 by Deepak Saini
PayTM - Flight tickets canceled by paytm Closed
First i booked * flight tickets from paytm website from ranchi to delhi of dated *th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment, extra **** rupees deducted from my account a...
Aug 06, 2017 by Debabrata
PayTM - Refund from.paytm pending from last 50 days Closed
I have returmed the items by self shipment on the address as provided by paytm under * order no ********** and ********** I have shared the courier slip along with the digital pod. But still they are not refunding my amount sayi g the seller ...
Aug 05, 2017 by Mayank Garg
PayTM - Return Request Rejected and Cashback not provided Closed
My return request was rejected and cashback was not provided. No one to listen customer grievances. No one to answer calls or reply to queries. Return request of a product worth ₹**** was rejected when i was following their return policy. Aft...
Jul 29, 2017 by Divyansh Gupta
PayTM - 4 year old dusty scratchy washing machine Open
I bought Panasonic * kg Semi Automatic Top Loading Washing Machine NA-W**B*RRB* from paytm (supplier value plus retail pvt ltd. noida...on **july and delivered to me **july we opened the package at *.** pm. Machine is * years old i.e. make of...
Jul 28, 2017 by rajendra jain
PayTM - Refund not received Open
I had ordered a mobile cover from paytm on **/*/** & paid Rs.*** via debit card. Paytm keeps telling me that thay have refunded the amount but still i havent received any refund in my bank. The order id is **********. You can check the attached...
Jul 28, 2017 by ishan mehta
PayTM - Flight ticket cancelled by paytm Open
First i booked * flight tickets from paytm website from ranchi to delhi of dated *th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment **** rupees deducted extra from my account as c...
Jul 21, 2017 by Debabrata
PayTM - Defective product delivered and neither replaced nor refunded Closed
I purchased a fujitsu lifebook from, Paytm, the product they delivered is defective since arrival. Initially they wasted * days, the app showed return/replacement error. And then, When I asked for replacement, they are asking me to contact Fuj...
Jul 19, 2017 by suresh babu boddapati
PayTM - Defective product received Open
I had purchased dollar white vest pack of *.But the received is defective.I approach ed to paytm for return or refund.But paytm is saying that the item is not covered in return policy.Even there was not metioned any where that this is a defecti...
Jul 18, 2017 by Hoshiyar singh
PayTM - Refund did not receive Closed
I have not received refund from Paytm.com....
Jul 17, 2017 by Akash Kumar
PayTM - Service not recived Closed
My amount is deducted from my paytm wallet I made Recharge but still I need not received any service...
Jul 17, 2017 by Chethan Chethan
PayTM - Amount not credited in to my account Closed
one of my customer paid amount through paytm on **/**/**** but amount not credited in to my account(**********), transaction details are given below. *.transaction id no:*********** RS.*** *.transaction id no:*********** RS.***...
Jul 15, 2017 by shreegurudeo medical and general stores
PayTM - Wrong item delivered Open
I have ordered a fidget spinner of me. And the item which i saw after opening the parcel shocked me, it was a small piece of some kind of toy. This must be despondent for anyone else too....
Jul 14, 2017 by Rohit Pachauri
PayTM - Money not refunded Open
I Purchased one item from paytm and it never got delivered. Now they are claiming that they have refunded the amount but I have not received. I have try to communicate so many time but they are keep repeating same thing. I got tired with pa...
Jul 12, 2017 by Bankatesh Kumar
PayTM - Digital Gold Open
I purchased **gm gold from Paytm and its available in Paytm digital gold locker but as i trying to sell this gold its not processing at all. I have tried all the option like logged out and logged in again. I tried it on mobile app and mobile br...
Jul 10, 2017 by Prashant Shrotriya
PayTM - Package not delivered Closed
I order one Honda activa on **-June-**** with full payment of ***** rupees. As per the they will deliver it by *-July-**** but they have not delivered till now. I complain this thing to there customer care team they are saying that our higher t...
Jul 08, 2017 by Sachin agrawal
PayTM - Refund not received for my refundable flight ticket which i cancelled Closed
I booked a flight ticket from paytm order id (**********) for which cancellation charges were **** + convenience charge(***). The total cost of flight ticket was ****. Now whenever i mail paytm about this. I get a mail saying that the the Refu...
Jul 07, 2017 by MOHIT NARAYAN SHAH
PayTM - Refund has been not received yet Closed
I purchased a microwave from paytm. They delivered a defective Microwave. Then i requested for return. Return pick up has been done. Its been more than ** hours but they had not refunded the money yet. I contacted to them and asked for money re...
Jul 01, 2017 by Sonal Pandey
PayTM - Refund for recharge not done. Open
I have done recharge of Rs.*** from paytm using my axis bank debit card. My balance deducted instantly but in paytm app, recharge status said waiting for payment confirmation. For * days status was same. Now paytm updated status that payment fa...
Jun 30, 2017 by Deepak Patil
PayTM - Cash back not received Open
Respected Ma'am/Sir I purchased this one shoes from Paytm (Order ID ********** ) (price-****). I was supposed to receive a unique promo code for ₹**** cash back on electricity bill payment. I did receive the code but when I'm applying the pro...
Jun 29, 2017 by Apoorva Saini
PayTM - Defective item delivered by Paytm Closed
The sony external *TB hdd was dead on arrival. Filed a return within ** days as mentioned in paytm product site/page. Paytm is delaying return approval by asking id proof, snapshots of package etc. After sending all details now they are asking ...
Jun 26, 2017 by R Mugesh
PayTM - Wrongly purchased deals worth INR 71929 Open
It is to notify that, on **st of june'** while making payment for recharge in PAYTM of Rs.*** I have wrongly selected few deals worth of INR ***** (*.Mauritius of *****, *.Kerala of ***** and *.Kashmir *****) have deducted from my account of ko...
Jun 22, 2017 by Saurav singh
PayTM - No refund Open
I shopped from paytm on june **,**** 'I purchase * products worth rs **** overall, but the very next day I cancelled two products worth rs ***.. Paytm displays a message saying rs has been refunded to the bank I shopped with whereas I didn't...
Jun 21, 2017 by VASUDEV BHATIA
PayTM - Empty package received Closed
Just received package from Paytm and guess what there is no headphone in package. Khali box bhej k Paytm Walea ne *** RS lelae. Mere kol video v h video v post Kar rea. Bai na mangwaya karo yr Paytm to Kuch eh sale lutde i h Khali box bhej k pa...
Jun 20, 2017 by Karan Dhingra
PayTM - Account not being deleted Closed
Hi, I had asked Paytm customer care to delete my account. I got a reply saying they cannot delete and instead they will block the account. Why can't a customer have his own privacy to delete his account. Please register this complaint and a...
Jun 18, 2017 by Amjad Hussain M Y
PayTM - Return request approved and later got rejected Closed
I had ordered for a rucksack from paytm on May last week and was not satisfied with its quality. The product was described saying seller will accept return from ** days of delivery. I had raised the return request within three days after delive...
Jun 14, 2017 by Sudharsan
PayTM - Paytm gave me wrong information which costed my money and time Closed
on may **,**** have book a bus(BSR Travels from hyderabad to khammam) in Paytm (Journey on June *st). On the journey day I have called the operator (Phone number was sent by paytm through message ), then i have shocked to listen that bus servi...
Jun 12, 2017 by Sai hanuman prasad
PayTM - Money refund Open
I was transferring Rs.**** to another bank a/c through paytm but my bal. Has been deducted from my bank a/c but didn't transfered. Its been *month till now i didn't refund my money. Paytm always igoring and not bothering my issue. I'm comple...
Jun 10, 2017 by Bipula Mandal
PayTM - Amount deducted twice from Paytm Wallet Open
I have made one postpaid mobile bill payment of Rs. *** on **th may. But from my wallet it has been deducted twice at the same time i.e **:** pm, there is not even a * minute difference. Many times I made a complaint for the same in paytm but ...
Jun 06, 2017 by CA Shalabh Chandra
PayTM - Unable to return product Open
i had ordered a blazer from paytm on **th may ****. As it was not getting fit properly i requested for return of the same item. But paytm rejected the request with no reason. Then i tried reaching paytm via email explaining the problem, but th...
Jun 03, 2017 by subhalaxmi panda
PayTM - Wrong inforamtion given about recharge and gave wrong benefit Open
I did recharge of rs*** through paytm.They show that they will give U/L calling and *gb (*g/*g)data daily validity ** days but they give only *.* gb data which is not promised and did not give what they promised.They are using false information...
Jun 01, 2017 by Deepak
PayTM - Received opened and already activated iPhone from paytm second time Closed
Hello Sir, I Have Received Replacement of my Previous iPhone Today But This Time Also paytm send me Opened iPhone Box By Repackaging it. Did you Think Customer is Fool ?? I Have Opened The iPhone in Office ...
May 23, 2017 by arsh mittal
PayTM - Money cheated and account deleted Open
I had paytm wallet with paytm.com in which I had Rs.*,***.** . Today while I was booking a ticket through irctc app and choosing paytm as payment option it showed my mobile number is not registered. I tried contacting them through their custome...
May 23, 2017 by Mohit Modi
PayTM - Wrong transaction via paytm, but after complaints not refund Open
I was transfered **** rs from my registered mobile no ********** to non registered Mobile no ********** with paytm on dated ** may **** at **.** am, paytm wallet ID ***********. Many times calling to paytm and complaint but not refunded my amou...
May 23, 2017 by Manoj Vaidya
PayTM - Cheated my Paytm for iPhone 7 plus Closed
I have purchased iPhone * plus from paytm. My order number is **********. I have paid Rs.***** from My Credit Card to order iPhone. I received iPhone on Date **th may ****. but the iPhone box I received is already opened ie : their is no seal o...
May 20, 2017 by arsh mittal
PayTM - Ewallet Closed
Wallet order number *********** .. I had transferred **** rupees from. My mobile number ********** to daughter number ********** which did not reflect in her ewallet due to login issues..when I called customer care I was told to respond to the...
May 13, 2017 by Mark Samuel
PayTM - Refund not received Closed
I used paytm wallet to recharge for my Jio number the amount got deducted but the recharge was not successsful. I called Jio customer care they gave me the transaction id#BR****Y*X* which was declined from their end. Then I called Paytm Custome...
May 06, 2017 by Darshan Thakkar
PayTM - Cashback not received Closed
I ordered an iPhone SE **GB (Gold) on April ** (Order No : **********), at the time of order there was a cashback of **** rs associated with this product. The product got delivered but I did not get the cashback, so I connected with Paytm team...
May 04, 2017 by Gourab Sarkar
PayTM - Wrong & misleading information given on PayTM website Open
Hi Voxya Team, I purchased below cooler from PayTM website on Apr ** **** to beat the heat in this hot summer. As per the product details/images showing on PayTM website, it was supposed to be delivered within **hrs. Attaching snapshot alon...
Apr 27, 2017 by Nitin Kumar Gupta
PayTM - Damaged product delivered with wrong IMEI number Closed
Paytm Order ID : ********** I bought Samsung galaxy On * from paytm. The seller who sold the phone on paytm bought the phone from flipkart in ***** and sold me in *****. After that I received damaged product with different IMEI number which is...
Apr 24, 2017 by Pragya Jain
PayTM - Toyhouse Mini Ferrari Ride On Car Open
I ordered the Toy car on Mar **th, ****, as they mentioned the car, is for the *-*-year-old age group there were no dimensions available in description. Once the product reaches to me I saw the car is very small to my *.*-year old child. I requ...
Apr 17, 2017 by Sagar Ghate
PayTM - Paytm account blocked for over a week Closed
i have mailed them more than ** times regarding the probem i am facing and gotten one mail demanding my bank account staement and sms screenshots for proof which i provided them immediately.After that i dropped several mails begging them to he...
Apr 13, 2017 by Anjali Chadha
PayTM - Cashback not given - Misleading Advertisement Open
When I had recharged via Paytm using their promo code, they said that I will get Rs. *** Cashback. When I didn't get it and raised a complaint, they said contact your Telecom Operator Registered Mobile No : ********** Order No : **********...
Apr 06, 2017 by Ruchi Patel
PayTM - Used iPhone 7 sold as New Open
I ordered a "New" iPhone * from PayTM. When I received the phone, I attempted registering it online and found out that the warranty for that device is expired. I called apple care and they confirmed to me that the device warranty expires only i...
Apr 01, 2017 by Taniya Singh
PayTM - Cancel - Paytm Order no 2950021200 Open
I have placed a order for Sofa (Order No :**********) on **nd March ****. I realized that I have provided shipping address of Hyderabad which is wrong as recently I have moved to Bangalore. I tried to reach out your customer care # ****-****** ...
Mar 24, 2017 by Madhusmita
PayTM - Order cancelled without notice and customer support lied Open
I ordered Macbook Air for **rs on **th March ****. After the order was completed the payTM cancelled the order without my notice. When I tried to reach then on facebook at that time the customer support lied to me by saying that the order was...
Mar 18, 2017 by Chirag Chaudhari
PayTM - Dell laptop hard drive changed from 1tb to 500gb Closed
We have purchased a dell laptop last year from paytm. Laptop is under warranty but the hard disk and motherboard crashed. Dell team visited to my house to replace and they found hard drive is of ***gb instead of * TB. Dell said your seller repl...
Mar 12, 2017 by Nidhi Gupta
PayTM - Not accepted returns Closed
I have ordered a shirt (order id: **********)and it is not as mentioned in the paytm app(problem colour and size). so i wanted to return, but Paytm app is not allowing me to raise a request. then i wrote them on *st March **** about the issue...
Mar 08, 2017 by Kalyan kumar
PayTM - Used laptop delivered and replacement not provided yet Closed
Dear sir , I had ordered a laptop on Paytm - order number **********. I received a second hand laptop. ( poor Experience ) The seller agreed to replace after I placed the return request. Replacement order - ********** Its been ** days ...
Mar 04, 2017 by Mahak Garg
PayTM - Money not received Open
I sent money to my friend and my money deducted but money not reached to my friend. Number is correct. ...
Feb 17, 2017 by Deepak Lahari
my account blocked from last * month and I can't get any help from paytm I was tryed many times to paytm care and they are also not giving setisfied answer on mail still my account is blocked I can't use my money my account login I'd is **...
Feb 12, 2017 by narendra jangir
PayTM - Recharge not done Open
i have Reacharged my vodafone mobile number with *** rs on *st Feb ****, but recharge was not done for my number, PayTM is saying that Recharge was success on PAYTM end, check with vodafone operator, when i check with vodafone operator they a...
Feb 12, 2017 by Anand
PayTM - Refund Not Recieved Open
Hello , I ordered my product from protiensstore.com after asking them about the delay in product delivery I got to know that the payment is not recieved to them which I paid them through Paytm Wallet .After asking Paytm about the wa...
Feb 11, 2017 by Ankit Mishra
PayTM - Payment not received in wallet Closed
i have neither received **** rs from debit card & nor returned back to respective bank when i tried to charge paytm. the transaction id is pos***********. please ensure my payment in paytm wallet. i am willing to pay charges for sending notice ...
Feb 09, 2017 by ravi choudhary
PayTM - Paytm Closed
I have transferred money from paytm wallet to bank account. they have charged ***rs. i want that money back...
Feb 04, 2017 by Dileep Reddy
PayTM - Money not credited Closed
I have transferred RS *** to Mobile No.********** and its is deducted from my wallet but not yet credited to **********. my Mob no. ********** email : pmahesh***@gmail.com Paytm Cash Txn ID ********** ...
Feb 03, 2017 by Mahesh
PayTM - Paytm not cancelling my bus ticket Open
On **jan i booked a bus ticket from pune to goa via Paytm. There was some glitch with the site, i was booking for **jan **:**am, but it got booked for **jan **:**am, i reported this glitch to paytm cc with proper screenshots. To which paytm mai...
Jan 25, 2017 by Ayush Kanodia
PayTM - Promised Cashback not paid Closed
I purchased a laptop from HP where PayTM was offering **% cashback on *th Oct. Just to be sure, I separately wrote to PayTM Customer care asking them to check the order and confirm if I am eligible for Cashback against this order or not. They c...
Jan 23, 2017 by Syed Abdul Wahid
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