File a Complaint against Shopclues.com
Case Details
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How to resolve Shopclues.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shopclues.com?
If you are not satisfied with Shopclues.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Shopclues.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shopclues.com
But before filing a complaint, you should
a. Contact the customer support of Shopclues.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Shopclues.com
Find the contact details of Shopclues.com to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Shopclues.com - PAYMENT NOT MADE TO SELLER Closed
I AM SELLER AT SHOPCLUES.COM. TWO ORDERS WERE PACKED AND HANDED OVER TO SHOPCLUES INTEGRATED SHIPPING PARTNER. NO MONEY WAS REIMBURSED TO ME AFTER TIME PERIOD OF ORDER SHIPPED. I CALLED CUSTOMER CARE MANY TIMES BUT THEY TOLD ME THAT THEY WILL R...
Mar 21, 2023 by SUDHIR JINDAL
My payment is not credited since last year. I raised so many tickets called them so many times. they only give excuses. ...
Sep 24, 2022 by Deepa Mallah
Shopclues.com - Amount not refund Open
Dear sir, I ordered this prepaid order on dated ** Aug **** but due to some reason I cancelled this order but till today refund not received.Please guide me what should I do for getting refund my payment.They are made my amount stuck sir please...
Aug 31, 2022 by PRABHASH KUMAR JHA
Shopclues.com - Product Not Received Open
Ordered * Qty. for Pulse Oximeter With Free Facial Steamer And ** Masks. But received only Mask, Main product Missing. After * days i opened the package as im in hospital. when i saw the package i just shocked there is only mask and missing * N...
May 17, 2021 by Nikhil N Chippa
Shopclues.com - Payment declined money deducted Open
I tried to purchase one refurbished OPPO F* Pro(Black **GB, *GB RAM) mobile phone from shopclues.com on*.**.**** by **.** Hrs. Though money was deducted from my account, I got payment declined message & was also informed that “if the money is...
Apr 06, 2021 by KANDASAMI SANKARASUBBU
Shopclues.com - Fraud calls Open
Getting fraud calls in the name of shopclues.com wherein the callers speak of a * wheeler won from a lucky draw and luring customers to pay some money, if the customers are not interested then they are abused on the call verbally...
Dec 19, 2020 by n prashanth
Shopclues.com - ShopClues is Ignoring the customer Complaint after Esclating to them with fact Open
This is my order number of shopclues ********* and ********* I had ordered saffola oil container of rs *** of * quantity of different order...o had paid all the taxes and including all shipping charge from this parcel ... it means I shoul...
Aug 07, 2020 by Swapnil Shivalkar
Shopclues.com - Money debited twice for one order Open
I had purchased underpants for my kid on **/**/**** for Rs ***/- which was paid through my wife's account through UPI payment interface and immediately she received message from ShopClues that payment failed though money was debited from her ac...
Jul 23, 2020 by Shyam Bharath
Shopclues.com - Shopclues no refund Closed
Refund not initiated. its * months. Order ID ********* for Lee Peeter Men's Tan Stylish Open Sandals Refund amount - ***.** Refund processed date - ****-**-** **:**:** Expected Refund credit date- ****-**-** RRN number : ******f*d******T**...
Jul 02, 2020 by Siddesh pai
Shopclues.com - Online Shopping Fraud Open
Without delivering the product the company has confirmed the delivery of shipment. Moreover, there is no option for refund of undelivered products. They have the franchise Xpressbee Courier. This is their regular practice ...
Jun 29, 2020 by Alok Kumar Mitra
Shopclues.com - My Product was not returned Open
I ordered a leather jacket on shopclues my order ID is ********* and my return ID is ******* i got it on **rd January **** but its quality was not good then i filed a return request on same date of delivery but merchant reflected to return and ...
Jan 26, 2020 by Dinesh Kumar
Shopclues.com - Wrong product delivered Open
Bought * camera batteries worth Rs. ****, Order ID:********* Order Placed on Thu, ** Sep ****. On **rd September package was delivered and it had wrong product. It contained a cheap knock off samsung earphones. Trying to contact the company an...
Sep 27, 2019 by Abhishek Rana
Shopclues.com - Item not deliverer Open
Dear Sir/Madam, I have booked two raincoats from Shopclues, however they send me only one raincoat & bill is of two raincoats. The amount was deducted of two raincoats. However, I have called to courier company, they did denied for the same ...
Jul 06, 2019 by Shivam Solanki
Shopclues.com - Leakage of personal info from customer database Open
My friend's sister received a courier from shopclues.com on the address provided to the shopping website which stated that she has won * lakh rupees as the prize. Also enclosed was a scratch card which when opened, said that she has won an addi...
Feb 24, 2019 by Jithin Philip
Shopclues.com - Received 1 product out of 4 products in the combo package Open
Dear, Voxya I am writing this to you because I have suffered mentally for this matter. Company/e-commerce platform: Shopclues. Order id: ********* Date of order: * February **** Delivery date: ** February **** Return request date: ** Fe...
Feb 24, 2019 by Sharad Vaishnav
Shopclues.com - Wrong product delivered and reject my return request Closed
I ordered * nos of door curtains which was iliv Mid brown flower designer door curtain set of *. But I got totally wrong product, wrong color, wrong design even worst quality. I immediately apply for return request through shopclues app. After ...
Nov 17, 2018 by Jaydev Dutta
Shopclues.com - Wrong product delivered Open
I ordered a pair of socks of Adidas. They delivered me socks of some other company. When I asked them to replace it they are saying that it cannot be returned. i need the right product what I ordered. Sir please help me...
Oct 25, 2018 by Ashutosh Singh
Shopclues.com - Not getting refund Open
I am a seller in shopclues. On **/*/** one customer care executive Mohit Malhotra ( he called me from this number **********) called me and offered me a deal for free of cost. But he deducted rs**** from my payout for the same. I raised tickets...
Sep 18, 2018 by Dipa Mallah
Shopclues.com - Fake prize money Closed
Congratulations You are lucky winner in my Shopclues. Your prize Tata saffari storm four wheeler Luxury car.& car marketing value ammount **,**,***=** My office address:- Shopclues.com private limited,Dwarika puri, sector **,plot no-*.(Ne...
Sep 04, 2018 by Aroop Kumar Basu
Shopclues.com - Package not delivered Open
I had ordred a T shirt from shopclues.com on *nd Aug but it is ** th Aug but is not delivered yet. the expectation date of delivery was **th aug . This time it is only showing shipment is delayed in the site but there is any option to cancel th...
Aug 24, 2018 by Amarjeet Kumar singh
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