Telecom Complaints
Telecom or telecommunication refers to the science and practice of transmitting information through electronic means. It is the most widely used mode of communications especially via Phones and the Internet. The various types of telecommunication methods include Computer networks, PSTN, Radio Networks, television networks etc.
The total number of telephone connections as of 2019 in India are approximately 1183 million. The largest telecom companies in India include Vodafone, Airtel, Jio, BSNL etc.
Types of Telecom Complaints in India
The most common telecom complaints by consumers include :
So the question arises as to how to file a complaint against telecom companies?
How to resolve Telecom complaints?
So if you also have had a bad experience in the past with telecom operator, then do not hesitate to take below actions:
1. Contact Telecom Company:
Airtel Customer Care Number - 0124 - 4448080 (north)
020 - 44448080 (west)
033 - 44448080 (east)
080 - 44448080 (south)
Vodafone Customer Care Number - +91-971-909-7190
Jio Customer Care Number - 1800 889 9999
BSNL Customer Care Number – 198/1500/1800-345-150 (Other Operator)
Reliance Customer Care Number - 1800 200 1100
2. Contact Nodal Oficer:
3. Report to Government:
Further, you can contact the Telecom Regulatory Authority of India (TRAI) and express your dissatisfaction against a telecom company. The TRAI’s customer care number is 011-2323 6308. The TRAI, however, does not look into individual complaints but will ask you to file a complaint through the Telecom Consumers Complaint Monitoring System (TCCMS) portal of TRAI (http://www.tccms.gov.in/).
4. Send Legal Notice:
Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by a lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to Courier company by registered post.
Step 5: Keep the slip or delivery report for evidence.
5. File consumer forum case:
Here is how you can file a case in the consumer court?
Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.
If you are looking for quick help then File a Complaint at Voxya to resolve telecom complaints. We take legal action by sending legal notice to the telecom company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you to approach the consumer forum. We generally receive about hundreds of telecom complaints every month.
Most Common Issue Reported for Telecom Complaints
Complaints
Meenakshi Negi on Mar 21, 2025
ACT fibernet – Refund of Amount Rs 2828 not recievedClosed
Hi, I requested for a new internet connection online through act portal and got a call back from their sales department who confirmed that the location where I requested the connection is feasible and they will ge...
Avner Barak on Jan 15, 2025
GTPL – Installation Not Done After PaymentClosed
Dear Sir, Last week I moved to Rajkot and applied for a broadband connection through GTPL. The engineer came home and inspected the place and took the payment of Rs.****. After this he said one more engineer will c...
Sonia on Oct 16, 2024
Google Pay – incorrect transaction Closed
pradeep kumar naam hai jiske account me transaction **.*** ho gya hai.ye adami ko maine mgs kia refund ke liye but isne mjhe block kar dia hai.plz help me
Vijaya Kumar S on Aug 16, 2024
Xiomi India – refund not credited xiomi indiaClosed
I have paid amount on **-**-**** and cancelled order due to delay delevery on **-**-****.M/s.Xiomi not been refund till date. Xiomi is silent on issue. I need refund amount alongwith Bank interest upto refunding dat...
Ravi Shaukiya on Aug 16, 2024
Bharti Airtel Limited – Internet Not workingClosed
Internet services on my broadband connection id ************_wifi is not working since last * days. I have tried every method to file a complaint like call, mail or application, but still no action has been taken.
Prakash R Radha on Aug 12, 2024
Jio air fiber – Jio Airfiber installation and refund issue Order ID Closed
Dear Consumer Care Team, Order ID: LR******IVDF, Registered number: ********** I booked Jio Air Fiber on August *rd, with installation scheduled for August *th, *-* PM. Despite taking a day off and waiting, no eng...
Aarti Pardeshi. on Aug 7, 2024
Yum brands – i have lost my money Closed
I have lost my money by depositing the amount in Yum Brand company. They assured me that they will give me the amount back after completing the task but I have been stucked in middle and my * lakhs **k is there with...
Aarti Pardeshi. on Aug 7, 2024
Yum brands – online fraud Closed
I have been trapped by a company named Yum Brand company. They contact me through telegram and in starting they paid me the commission of my task work done. Later they went on asking for money as I get special dish....
AMAR MANI TRIPATHI on Aug 6, 2024
Reliance Jio Infocomm Limited – 8mk0 2 0 Closed
*M K* G *KG*( @ *$ *B(> G >*# .G*G &M*>*> (*>( ,A? ?/> /> (.M,* K H*?* * &?/> >(> * (*>( *G.G K *>** (> *(>
AMAR MANI TRIPATHI on Aug 6, 2024
Reliance Jio Infocomm Limited – g0g m50 2 a m0 g g 8 0 9 Closed
.G*G &M*>*> my jio app *G **/**/**** K (*>( (.M,* ,A ?/> />d ?*.G .>@ /@ **M$K G (A*>* ***/ Rs online payment ?/> />d * *(G ( &@ *M%?$ jio stor *G *@. K M ?*G*( *>(G K *> />d *M K* >(G ** *M...
P.Srinivasa Rao on Jul 15, 2024
Airtel – Internet Connection shiftingClosed
We have done internal wiring at our home. The *st complaint logged on**.**.****. still it is pending to connect the router to internal wire. I am following from **.**.**** and so many tickets were raised and closed ...
sameer on Jun 16, 2024
samsung – faulty deviceClosed
hello, I bought my smartphone in the month of October **** and in the month of January **** I observed that my phone is not getting latest update so I visited the nearest service centre of Samsung and they said that...
Rajendra jain on Jan 14, 2024
Airtel – upc codaClosed
.H *(@ sim K *K * **> *B *K .H*G -G (G G ,>& /* G* *(@ @ $*+ *G upc K! .A G *M*>*M$ (*@ *K **> *(@ G '?>*?/K *G ,>$ *A @ *G?( , K ?$ *.>'>( (*@ *A
Sachin Kumar Sharma on Dec 24, 2023
Airtel India – galat number par recharge ho gaya refund nhi diyaClosed
mera airtel number ********** hai jis par mughe recharge karna tha lekin galati se maine recharge ********** par kar diya jo ki galat number hai So sir mughe isaka refund chahiye
Panara Uttam Bharatbhai on Nov 20, 2023
GTPL – Online book connection but they don t provide service in aera and not refund not gettingClosed
I have booked new connection from GTPL https://www.gtpl.net on **/**/****, Then no one contact me, I have find our aera sells person and contact him, he said that gtpl service is not available in our street (then wh...
Suman kumar on Oct 26, 2023
Airtel – Service denied Closed
Airtel broadband is not working since * days and on raising complaint no action is being taken from their end Neither they are refunding money nor fixing wifi issue
Rishabh Singh Chauhan on Oct 13, 2023
Airtel India – issue with airtel 5g data unlimited commitmentClosed
I recently upgraded my plan to take advantage of the *G data unlimited offer. As per the terms and conditions provided, I understood that after exhausting the initial *.* GB data limit, I would still be able to enjo...
Gopinath K on Oct 7, 2023
airtel – Subscription not provided as mentioned in recharge packageClosed
I have recharged for RS. *** which includes multiple subscription and one of them was Disney+Hotstar. But when i try to login it shows your plan has expired and subscribe again
Atal Bihari vajpayee on Sep 10, 2023
Airtel – Complaint Against Airtel ServicesClosed
I am writing to express my dissatisfaction with the ongoing issues regarding my Airtel Fiber connection. Since * September ****, I have experienced frequent service disruptions, despite multiple complaints. No solut...
Rishabh Jain on Aug 18, 2023
Fire Boaltt – refund not creditedClosed
I had bought a smart watch from fireboalt side i returned it as soon as i bought it now after return i applied for refund but today its been * months i have not received my refund in my account i have sent my accoun...
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
Complaint filed against: Byjus
