Complaints
Jio - Excess payment made no refund Open
Hi, I have made excess payment for my postpaid jio number by mistake. The amount paid is ****. The bill amount is very less per month, around Rs **. This amount cannot be utilized for any other recharge, etc also. Hence, it is a total wastage ...
Mar 05, 2020 by Isha Wani
Airtel - False commitment and harassment Open
I am using Airtel for last may be ** years or so. I had lodged multiple complaints in the past regarding the network issue but it was never resolved. They have also changed my postpaid plan to a higher plan without informing me. Considering all...
Feb 24, 2020 by Manabika Das
Bharti Airtel - Cannot cancel an extra plan Closed
We recharged my Dad's prepaid number twice by mistake. First a recharge of *** was done and without being aware of this transaction, my sister made a second recharge of ***(** days). When I ask Airtel India to cancel one of plans to avoid loss ...
Jan 03, 2020 by Mathew
Airtel - Airtel postpaid Closed
I have a airtel number which is running under family plan,last month without my permission they raise a bill of Rs **** incl roaming charges,since then i requesting to port my number they refuse and also network is very poor. Very disappointing...
Jan 03, 2020 by Mani
BSNL - Special offer duration reduced Closed
On ** october **** i inquired to BSNL customer care about special recharge plans. Upon which i was provided with details of Rupees ***/- recharge. In which i get *** minutes talktime per day for *** days and *GB data per day for *** days and *...
Jan 01, 2020 by Mohammed Javeed
Airtel - Recharge fraud by Airtel Open
I had recharged with rs **** in September **** and again on *nd December after the Airtel app showed a block mentioning to recharge in advance and it was marked exclusive. It was next day that prices were about to hike. After recharge, I found ...
Dec 03, 2019 by Raviraj Parab
Airtel - Wrong information by customer care Closed
Today i called airtel to know that if i recharge today then this plan will activate from today or after the end of my current plan. She said the plan will activate after the expiry of current plan. After than i recharge d with Rs. *** and this ...
Dec 02, 2019 by Vipin
Airtel Bharti - Recharge Fraud by Airtel Closed
I did recharge of my airtel prepaid number ********** with Rs. ****/- for *** days validity, through airtel app and the plan detail was not saying that this recharge will collapse with existing plan. Now my existing plan which was valid till **...
Nov 27, 2019 by Vijay
Jio communication - Slow Internet connection Open
Sir/Ma'am main jio ka customer hun *.* saal se purana lagbhag aur mujhe hamesha slow internet speed aur poor call quality ka issue rehta infact ghar me jitne bhi number hain sab par same issue rehta hai jio se bahut baar complaint kia jisper ji...
Nov 25, 2019 by Mohd Zubair
Airtel - Transparent Extortion by Airtel Open
I had visited Europe in September and had taken the Airtel Global plan for Rs. ****/- approx. During my visit, Airtel automatically hiked the amount by Rs. ****/- which was unethical but I let that pass. Upon my return, I paid the full charges ...
Nov 20, 2019 by Arya Kumar Bhattacharya
Airtel mobile - High rated plans activated Closed
Airtel is with out information active the *** plan so stop the service Airtel is not agree. ...
Nov 19, 2019 by Girish Donni
Airtel - Airtel nternational roaming not working in USA Only is working Open
Unable to connect to any of *G network in NC. Only *G is connecting for now and its useless. Requesting Airtel to provide solution from day one of plan activation and its been * days still no luck. CCNOR*********** SR was created with ETA **th...
Nov 12, 2019 by SHIVARAJ MATIWADE
Airtel - Postpaid esim deactivated and issued to another person Open
I had asked to add two numbers to airtel family plan. For which they said they would change my number to a new system. But they deactivated my esim which I was using and issued the same sim to another guy called Amit Kumar. Now he was receivi...
Oct 10, 2019 by Debabrata Dash
Bharti Airtel - Internet data fraud Open
On **th Aug, I had recharged with *** Rs plan from my Airtel app. In my best offers, it was given *.* GB data per day for ** days. I recharged it. But I am receiving only *GB per day. I called customer care they told me that the offer of *.* GB...
Sep 01, 2019 by Vipul Agrawal
Airtel - Converted to postpaid without proper info Closed
My existing prepaid sim card was to changed to Microsim prepaid.The Airtel representative at Banaswadi Bangalore branch mislead my son who is a student and converted the same into postpaid mentioning that the card will work only if it is postp...
Aug 26, 2019 by Kripa
Vodafone Idea - Unable to provide a international roaming plan Open
As discussed over the phone please find attached the details for what is requested. Vodafone is unable to provide the same and I have raised complaints about the same. International roaming at INR ***/day in ** countries, where is the plan an...
Aug 07, 2019 by Abhishek Soni
Airtel Bharti - Not able to use data on add on number Open
Since the last * days, I am not able to access internet data on my addon number which is included in my plan. I have visited the company’s stores for more than *-* times but there is no solution for the same. Some of the store managers are so...
Aug 06, 2019 by Mihir Sheth
Vodafone Idea - Not given promised services Open
I have purchased a plan from Vodafone idea of ₹*** on July * ****. At the time of purchase, they promised me to give *.* GB data and unlimited calls to all networks. The data problem starts the next day. I called their customer care number of...
Aug 01, 2019 by Abhijesh
Airtel - Airtel postpaid bill dispute Open
I have Airtel Mobile postpaid plan of ***. In the month of July ** went on an international trip to the USA. After coming back to my surprise my bill for the month of July came as *****+ Rs. My bill shows I have sent ** SMS to a particular numb...
Aug 01, 2019 by Sumeet Agarwal
Airtel - Internet has completely stopped working Open
I had changed my prepaid number to postpaid number on ** Jul **. After the number was converted to a postpaid number (Airtel Family Plan) I added the numbers of my family including my parents. Since that day the internet has completely stoppe...
Jul 20, 2019 by Amit Mehta
Jio - Mobile/Telecom company fraud Open
On *nd July ****, I have activated the one-month prepaid plan with Rs. *** on my Jio mobile no. Accordingly, I have to get the unlimited call and *.* GB internet per day, currently for calling there is no problem but I do not have internet acce...
Jul 18, 2019 by Narayan D Pachpute
Bsnl Bharat Sanchar Nigam Limited - BSNL internet pack sudden change Open
I have been using BSNL sim card for many days and I had recently done an internet recharge of Rs *** on **-**-****. This pack had a validity of * months with *.** GB internet/ day. Suddenly from *st of July BSNL has changed my plan to *.*gb/ da...
Jul 01, 2019 by Rahul Siddhu Lokare
Vodafone Idea Limited - Unjustified billing charges Open
The reason to write to you is that I am continuously mentally harassed by Vodafone executives in both over the call or over the email and as a result, I do not have any options except to writing to you. Background Summary for your reference:-...
Jun 27, 2019 by Jagmohan Rawat
Airtel - Wrongly charged by Airtel since 6 months Open
To my surprise on checking my bill, I have been charged with outgoing roaming for which my plan clearly says outgoing roaming is unlimited. I have been charged extra for last * year. The total amount comes to ₹****....
Jun 16, 2019 by Gaurav Dedhia
Airtel Communications - Not providing bill and warranty benefits Open
I purchased new Airtel *G HOTSPOT on ** December **** along with * months rental plan. I am following up with them regularly but they are not providing me with the bill for the hardware device. I am facing a problem in the device but cannot cla...
Jun 07, 2019 by MAYANK JOSHI
Airtel - Not permission to recharge my own Open
I am having Airtel sim on which plan *** activated till */**/**** and balance of sim is Rs ***. I want to recharge again with the same plan of Rs *** for further use. When I tried to recharge the plan with my own from the sim balance it restric...
Jun 06, 2019 by Aditi maheshwari
Vodafone Idea Limited - Change of plan Open
As I was undergone for lifetime free rental [one time charges] plan a *** by payment of Rs. ***/- on September **** now, **. Company has informed by their SMS at *.** pm on **- *-**** and on dt.: *-*-**** at *.** pm that from dt.: **-*-**** m...
Jun 05, 2019 by Arun M. Purohit
Airtel - Overcharged on monthly postpaid bill Open
I have complained multiple times for my bill related issue but no action has been taken. Customer care executives either talk rudely or give false assurances. I was invalidly charged an amount of Rs **** as roaming charges when I was already on...
May 26, 2019 by Sonakshi Gaur
Airtel - Fraudulent billing by Airtel Closed
Airtel customer case raised complaint number: ********** Extra charges about **** (**** + *** tax) have been added to my monthly bill for internet plan which I never activated. **th March I got a call from Airtel about my number being a part o...
May 23, 2019 by VAISHALI PAWAR
Airtel - Transaction not reverted back inspite of explaining to 10's of representatives Closed
Would like to describe here the amount of carelessness and incompetence towards resolving the consumer's issues by Airtel customer care representatives and the amount of mental torture which customers have to go through because of this incompet...
May 20, 2019 by Sunil Kumar Singla
Jio - JIO network issue Open
As I purchased the Jio subscription plan from starting of it. I usually purchase *** Rs plan in three devices at home than in **** every * months. They are giving the worst internet coverage here. They are giving fake promises from a year ago t...
May 17, 2019 by Arnav Raj
Vodafone Idea - All the features of International roaming not activated Closed
I have a Vodafone number. I have been using this number for the last ** years. I had activated international roaming on **th April **** for * days. I was travelling to Singapore. Vodafone activated my international roaming with the plan of Rs...
May 07, 2019 by Nilesh Patil
Vodafone Idea Limited - Charged international roaming plan without my consent Open
I had paid INR **** towards security deposit on **th Feb **** for activating International roaming pack of INR **** through the Idea web portal. However, after returning back to India, I realized that the security deposit amount was not reflect...
May 05, 2019 by Abhinav Tiwari
BSNL - Providing false data plan Open
From the past ** months, I have been using BSNL Prepaid. Opted for STV*** Plan which was providing *.*GB/day *** SMS and unlimited calling for *months (***days). I have used these two successive terms *+*months. Latest same recharge (STV***) w...
May 02, 2019 by Dashavanth
Idea Cellular Limited - Cheated and misguided by the executive Closed
This is to inform you that I have been cheated & misguided by the executive of IDEA cellular (Ms Renu - **********/**********). They sold me the wrong plan IDEA postpaid plan intentionally due to which I and my family is suffering. I want prope...
May 01, 2019 by VINEET AGRAWAL
Vodafone Idea Limited - Changing service in customer current plan Open
I am having Rs *** plan and which consist of *** messages per day and they have cancelled that service from my plan. When I recharge for this plan there was a service of *** messages per day and now they automatically removed it. This not prope...
Apr 28, 2019 by Aasif
Airtel - Data not working for approximately 20 days Open
There is no resolution to my complaint made to Airtel and it is still in progress. I am unable to use data and Airtel is still unable to resolve my issue. I want Airtel to compensate me in the postpaid bill as they used to levy fine on late bil...
Apr 27, 2019 by Satish kumar
Airtel Bharti Company - Excess bill demand Open
My monthly postpaid bill plan is Rs. **. But this month excess *** rupees charged from me without information....
Apr 19, 2019 by DEEPAK KUMAR
Vodafone - Incorrect international charges Open
I currently have a *** per month Vodafone plan. I recently visited Srilanka from **th to **th March. An international roaming plan was activated on my number without my knowledge and my number was charged accordingly. Almost *** Rs of call serv...
Apr 15, 2019 by Salil
Vodafone - Blocked my customer care access for a month Open
I live in the heart of Coimbatore in a prime area. Cellular network, however, is very poor inside our house and for the last * years, we have been complaining to Vodafone to our provider to rectify this. A lot of complaints were filed a few off...
Apr 15, 2019 by Swetha Sunderaraj
Airtel - Change of plan without consent and notification Closed
Monthly bill suddenly surged to **** for the past two months but my basic plan is ***. When enquired about the bill customer care services are non-responsive and store operators are harassing the customers. Is this a nice way to treat customers...
Apr 09, 2019 by Shaik umar
Bsnl-bharat Sanchar Nigam Limited - Delay in activation of postpaid SIM Open
I applied for converting BSNL Prepaid SIM ********** into Postpaid one on **th March **** through BSNL exchange of Phase *, Mohali, Punjab. I submitted the application form along with all the required documents as proof and Rs. *** as security ...
Apr 01, 2019 by Usman khursheed Khan
