Complaints
Vodafone Idea now VI - CUG Plan Changed and Deactivation not done Open
Dear Sir, I had idea * Numbers under CUG plan numbers given below ********** ********** ********** But from July-** , Aug-**, Sep-** I gotbill around Rs.*,***/- for all * months . From customer care they used to call and ask to pay the...
Feb 11, 2021 by P V Krishnasumanth
RELIANCE JIO CO PVT LTD - NONACTIVATION OF JIO CONNECTION No Open
To MR.Mukesh Ambani Chairman, Reliance JIO Pvt Ltd. Mumbai Dear MukashAmbaniji, Myself ,Sakti Kumar Banerjee, Kolkata, a retired senior citizen ** years old (former Chairman NALCO),profile attached,would like to bring to your kind noti...
Jan 25, 2021 by Sakti Kumar Banerjee
Bharti Airtel Limited - Deactivated my sim service twice without any intimation notice Open
Respected sir, My phone number ********** was deactivated by Airtel company on ** Dec and **th Dec **** without any notice/intimation to me . And I asked company representatives several times, they didn't give me any positive response. I have...
Jan 11, 2021 by GANESH KIRAN KEKANE
Airtel - Recharged amount detected twice but not yet refunded Open
I have recharged for Rs **** which is an international roaming pack by then I got a message saying that the pack didn't get activated. However the amount has been deducted. I called immediately to customer care and they said the pack will get a...
Dec 28, 2020 by Swapna
Airtel - Charged wrong bill on international roaming Open
i have been charged ***** rupees extra on my two months bill on airtel international roaming, even when i have activated my plan of **** for * month on **th september, and recieved a conformation message that your * month is activated,they have...
Dec 18, 2020 by abdul danish
Airtel - Sim card issue Open
I have tried to add my prepaid number to my existing postpaid. While doing that are facing an issue that time I have complaint to the Airtel executive which they have said me that I will be getting the solution within a day. It's been a month I...
Nov 26, 2020 by Vigneshwar Saravanan
Vodafone And Idea - Fraud by Vi for NOT GIVING SERVICE as COMMITTED Open
Vi Appellate Mobile Number : ********** Complaint against : Vi( Vodafone ) Complaint is reopened against the FRAUD offers and not giving committed service by Vi There has been a complaint with Vodafone for Not giving the benefit of ZEE*...
Nov 12, 2020 by Subhodeep Ganguly
Vodafone And Idea - Not reactivating my mobile number Open
My Vodafone postpaid number deactivated on Aug **, ****. I am requesting customer care from Sept **, **** to reactivate my number but now they are asking **K pricing for my ** yrs old mobile number....
Oct 21, 2020 by Rama Sharma
ind airtel - Without infermation ded my airtel sim Closed
with out any infarmation dis canition my airtal mobial connation on ** ** **** around *:** pm...
Oct 01, 2020 by pappu narender reddy
Airtel - Cheating by airtel Open
My airtel number is **********.My current plan with airtel is *** with validity till **th september.I recharged my account of **th august with a amount of *** which is supposed to extend my validity by ** days post **th september.After rechargi...
Sep 07, 2020 by Varun Annadata
Airtel - Porting of Idea to Airtel Zero customer support Closed
I have ported my ** years old idea no. to airtel recently & after the number got activated, i did the first ever recharge to test if the everything was fine. Money got deducted & I received a text saying a recharge has been initiated along with...
Aug 28, 2020 by Abhinit Dwivedi
Vodafone - Change of plan without my notice and high bill Closed
Vodafone has changed the plan of my three numbers making a double rental, overcharged me, and deactivated all numbers. As per the instructions, I have paid the said amount but, didn't get waive off on numbers as per their commitment and reversa...
Aug 27, 2020 by Lalitukmar Ramesh Bonde
Airtel - Airtel SIM not working Open
I am currently in UAE and there is no network showing on my airtel mobile phone from the last ** days. I have been using the same phone for the last eleven years and paying the bill amount well in advance. An excess credit of Rs *** can be seen...
Aug 23, 2020 by JAYANT YAGNIK
Airtel - Airtel SIM SWAP Open
Sir/Madam, Subject: Airtel SIM Swapping and Illegal Online Transaction of Rs.*******.** from the Bank of India Cash Credit Account. On **-**-**** around **:** PM the Mobile Number received a SMS for SIM Swapping. ...
Aug 15, 2020 by Moorthi Kanagaraj
Vodafone - Sim deactivation and Converting to postpaid Open
on February I have recharged with *** pack for ** days, But after * days of recharge my network wasn't working soon I have approached to Vodafone customer care They have asked me to convert to postpaid then only I can get my number, As the numb...
Aug 03, 2020 by Viswanath
Vodafone Idea Limited - Unnesesary Bill Charges and Number Barred Open
I am a vodafone customer for a long time. My number is : +** **********. I moved to Canada in august **** and had international roaming pack activated for about * years. This plan was only for ** rs and if anyday I make any calls or use that nu...
Jul 30, 2020 by Gaganmeet Kaur
Airtel - Excessive charging for International romaing pack wihthout consent Closed
My work demands me to travel around the world, and hence i have taken two numbers, both from Airtel. I had paid an excess of close to **** INR before leaving from India and travelling to US on my official number. Airtel has charged an excess of...
Jul 26, 2020 by Ashwin Tharoor
Private - Call waiting not activated Closed
My mobile is should not activated on call waiting. I was visit customer care in Nagercoil. Not respond my compliant. A persons have not have adequate idea. Customer care person said you go and return on next week, i contact nokia company then...
Jul 26, 2020 by T EDWINTHOMAS Edwin Thomas
Vodafone Idea Limited - Wrong international roaming charges Open
Vodafone has charged incorrectly for intentional roaming. I am in Dubai for last * months and has been using INR **** pack valid for ** days, but since May, **** I have charged for *** per day for roaming charges. I have always received message...
Jul 22, 2020 by Varun Sawhney
Videocon D2h Services - Videocon in the name of SUSHEELA GANIGA registered mobile num Closed
i was having a issue with my connection * days back and raised a complaint in customer care today technician as Visited and rectified the issue, issue was with the Adapter and it as bean replaced and now to activate my services they are tell me...
Jul 16, 2020 by sachin
Airtel - Regarding my sim card Open
I am using one mobile no with out any prior notice they had allotted that number to other person all of sudden...
Jul 13, 2020 by S v naresh babu
Airtel - Airtel Not responsible and charging me an unnecessary bill generated on my account for a selection t Open
There was an advertisement/notification via My Airtel app on my phone and when I clicked that to enquire details the plan got activated without any confirmation from me, so I called back Customer care immediately to move back to my original pla...
Jul 13, 2020 by Kavita V
Airtel - Recharge benefit not received and I lost my Rs 251 without any use Open
Sir/Madam As per the information provided by Airtel team on **-**-****,I recharged Rs.*** to my Airtel sim.But it didn't get activated mentioning that this pack is valid only on the sim which have already a unlimited/smart pack exist.But...
Jul 11, 2020 by Muhammed Ali
Vodafone Postpaid - I did not get sim from vodafone store Open
hi sir, i live in chandrapur district maharashtra state and i have vodafone postpaid sim. which is *G but i switched my phone from *G to *G and now i want to replace my sim in *G, but since long time vodafone mini store says they does not ha...
Jul 08, 2020 by shailesh rustum mule
Vodafone Idea - Vodafone deducted money without using internet or call Open
ON **th june my mother ecieved a msg from vodafone that rs ** been deducted from downloding CARBS game u have charged ** rs.when my mother called me and said she recieved this msg *st i said did u called any number or did open net , her answer ...
Jul 07, 2020 by ashish
Airtel - Postpaid SIM lost and Airtel insists me to travel 60 kms to get new SIM during Open
Dear Sir, I am using Airtel Post Paid SIM. My No is +************ Recently i lost my SIM card and the Airtel showroom in my Place (Attur) is not handling Post paid SIM's and suggests to go to salem Branch which is ** Km's away from my pl...
Jun 18, 2020 by Arun N
Jio communication - NON ACTIVATION OF JIO 251 WORK FROM HOME PACK IN SIM Open
Please refer to my following recharge done in mobile number ********** on ** May **** on expiry of Rs *** plan:- (a) Ref:- BR****MDL*K* for Rs *** at **.**PM on ** May ****. (b) Ref:- BR****MF*RAG for Rs *** at **.**PM on ** May ****....
May 18, 2020 by G.MUNISWAMY
Airtel - Sim Not Working and Sim Swap Issue Open
** March - morning * Am Checked My phone There is No sim card Showing i tried in other phones too but not showing in others too next i early morning during going to my job visited Malad Store which near to railway Station, i reached there abou...
Apr 27, 2020 by Yashwant Tripathi
Airtel Bharti Company - Sim not working Open
I am using airtel no which are registered with my mother's name. *th February, **** suddenly my phone shows emergency network, I thought that may be it's network problem but after ** hours when I visit to near by airtel office, they told me th...
Feb 06, 2020 by Prasun Debnath
Airtel - Sim card replacment airtel Closed
Hey respecteble sir i was using my mobile no. for last ** years and it is from my elder brother s proof on *rd december **** my sim id closed ,y brother was go to airtel office they told that this sim is not on your proof and hares us my s...
Jan 08, 2020 by Sikander kumar
Airtel - Wrong information by customer care Closed
Today i called airtel to know that if i recharge today then this plan will activate from today or after the end of my current plan. She said the plan will activate after the expiry of current plan. After than i recharge d with Rs. *** and this ...
Dec 02, 2019 by Vipin
BSNL Mobile recharge - Mobile recharge not activated Closed
I have made a payment of Rs..**/ through my bank account online for top up of BSNL mobile no.********** on **/**/****. But top up not activated, So please kindly return the money to my bank account. In your site it is clearly mentioned that ...
Nov 28, 2019 by K M Raveendran
Airtel - Recharge done on a Deactivated Number Open
I had accidentally made a recharge of Rs *** on a deactivated number. Now that I ask for the refund or transfer for the amount, I am told that nothing can be done. How can a company charge for recharging a deactivated number. Its like charging...
Nov 22, 2019 by Ankit Gupta
Airtel Bharti Company - Beware from Airtel Scam Closed
Beware from Airtel Scam We have applied for Airtel Fiber connection at our Pitampura Premises, One of Airtel Employee Mr. Daksh, Sale ID - DB*C*****, Mobile no., **********, came into our office on **th OCT ****, for Airtel Fibre connection ...
Nov 22, 2019 by Sumit singh
Airtel Bharti - SIM Stopped working Closed
My father using AIRTEL number from past ** years, the sim was bought in MP. Recently, during his personal visit to banglore, he tried doing a recharge which did not work. On visit to Airtel customer care office, they changed the sim card and s...
Nov 21, 2019 by Shiju
Airtel - No network in sim Closed
I just bought airtel sim yesterday. In open signal they told me i will get best network and speed, but i lost my network completely in my house. Even i am not able to call anyone they cheat me. Help me please...
Nov 19, 2019 by Abhay Raval
Airtel - Airtel Sim corrupted and document rejected Open
My phone suddenly lost the network at * AM in the morning. From *.** AM to *.** AM, I had tried reaching the Airtel Customer Care service without any response. The mobile number to be keyed in kept getting rejected in spite of it being correct....
Nov 18, 2019 by Chandrima Pandit
Airtel - New sim not provided Closed
Airtel customer care person called and confirmed my address and told me that tour sim will be deliver to you within * working days. But it's been * months now. And moreover they stop internet service for a period of time whenever they want. If ...
Nov 12, 2019 by Rohit Sharma
Vodafone - Service not activated Closed
I order new vodafone sim via vodafone app, its already more than ** hours, my service are not activated ....
Nov 10, 2019 by Chandra Shekhar
Airtel - Postpaid Sim not activated after address verification Closed
After address verification today ,Airtel customer care number +************ called me to verify my company name and designation .this was surprising as I was not told about such a verification at all .I refused to share details about my company...
Nov 05, 2019 by Tara
Airtel - Postpaid esim deactivated and issued to another person Open
I had asked to add two numbers to airtel family plan. For which they said they would change my number to a new system. But they deactivated my esim which I was using and issued the same sim to another guy called Amit Kumar. Now he was receivi...
Oct 10, 2019 by Debabrata Dash
Airtel - Not able to make outgoing call Closed
I was not able to make outgoing call from past * Months. Following tickets where raised and escalated at many level,but I have not even get a resolution from any of them till now. What the last update i have received is there is a network co...
Aug 30, 2019 by Nidheesh
Airtel - Service not provided Open
Wanted to upgrade my sim from *g to *G went to Airtel office at Jalandhar cantt(Ambika sales agencies, ** grain Market ******). Found a lady at the desk who gave me a new sim and took *** INR, she then told me sim should be active within * hour...
Aug 29, 2019 by Sanjeev Kumar
Airtel - Airtel entertaining fake & fraud SIM update activity Open
I had been a loyal customer to Airtel services since *-* years. For me, it's upsetting to write this email. I would like to bring to your notice how obnoxious your team works. On **th August **** I got a message to my mobile number and an ema...
Aug 23, 2019 by Samrat
Vodafone India - Recharged money taken Open
Sub: Vodafone has taken money without my permission. Caller tune is automatically activated on **-**-****. On **-**-**** my outgoing service was deactivated then how they can take my ₹** without my permission and activate caller tune for ** d...
Aug 18, 2019 by Kathirvelu V
Airtel - Financial and mental hardship Open
*. I had taken an international roaming pack for Rs **** for a duration of ** days for Europe for my Airtel Postpaid mobile connection from ** May to ** June ****. I got it activated at Airtel Store in Bakshi Nagar, Jammu. I paid Rs **** to ens...
Aug 08, 2019 by Ritunjay Bahuguna
Airtel - Network issue for calling simultaneously 4G internet speed too Open
I had to get recharged with ***+**=*** INR to receive fast internet *G speed but yet not speed improved whereas I have added on the pack is also recharged even Still doesn't affect, even I have complained in *** customer care service. He was be...
Aug 08, 2019 by ShivkantNamdev
Jio - Mobile/Telecom company fraud Open
On *nd July ****, I have activated the one-month prepaid plan with Rs. *** on my Jio mobile no. Accordingly, I have to get the unlimited call and *.* GB internet per day, currently for calling there is no problem but I do not have internet acce...
Jul 18, 2019 by Narayan D Pachpute
Airtel - Collecting extra money from me Open
Actually, I did a recharge *** on the **th of June at nearly *:** pm. That transaction failed. I call the customer support and ask about that. He told me your recharge is failed. That failed amount will be refunded in your account within *-** d...
Jul 13, 2019 by Kumar KARIBANDI
Bharti Airtel - Regarding validity issue Open
Wrt the above I recharged for my no for only talk time wherein it was mentioned validity not applicable and that's the reason I recharged. As I don't use much only for emergency purpose. But the minute I recharged I received an SMS stating vali...
Jul 01, 2019 by Suryakala Jayaraman
Vodafone - Upc no not send for sim change in other company Open
I have tried for UPC no more than ** times to send **** SMS, but customer care not send UPC code. To this, I have not to use *g technology in because the *g network is not able. I won't change the network. ...
Jun 28, 2019 by ONKAR DANSENA
Vodafone Idea Limited - Unjustified billing charges Open
The reason to write to you is that I am continuously mentally harassed by Vodafone executives in both over the call or over the email and as a result, I do not have any options except to writing to you. Background Summary for your reference:-...
Jun 27, 2019 by Jagmohan Rawat
Airtel - Harassed and still sim not activated Open
This is to bring to your notice that I got my airtel sim which was not working as on **.**.****. On which I call their customer care and they told me to take out the sim and place it after ** - ** minutes which I did. It didn't work so after ca...
Jun 17, 2019 by Bhupinder Singh Walia
Vodafone - Fraudulent charges on international roaming Open
We travelled to Israel with a ** day International Roaming (IR) pack activated on our phone numbers. The IR is supposed to take care of all our phone calls and data needs. To our surprise, we were billed INR **, *** towards Jordan network. We d...
Jun 06, 2019 by Prem saboo
Airtel - Not permission to recharge my own Open
I am having Airtel sim on which plan *** activated till */**/**** and balance of sim is Rs ***. I want to recharge again with the same plan of Rs *** for further use. When I tried to recharge the plan with my own from the sim balance it restric...
Jun 06, 2019 by Aditi maheshwari
Vodafone Idea Limited - Postpaid bill charged after deactivation Open
I deactivated my postpaid number after visiting Vodafone store personally. But after the bill received I came to know that they have not deactivated the number. I mailed them regarding the incident but they are replying that I have to pay the c...
May 28, 2019 by Soyeb
Vodafone Idea Limited - Dummy sim sold by amr enterprises (vodafone distributor) Open
I sold Vodafone mobile no. Sim no: ******************* (fraud and dummy sim) Date:**.**.**** Place: Yousuf Guda check Post: Hyderabad. Distributor name: Amr enterprises(Yousuf Guda) Offer: * month unlimited, daily *gb unlimited told by th...
May 25, 2019 by V SRINIVASRAO
Airtel - Fraudulent billing by Airtel Closed
Airtel customer case raised complaint number: ********** Extra charges about **** (**** + *** tax) have been added to my monthly bill for internet plan which I never activated. **th March I got a call from Airtel about my number being a part o...
May 23, 2019 by VAISHALI PAWAR
Bsnl Bharat Sanchar Nigam Limited - Wrong caller tune activation Closed
I call customer care and said him to activate Duniyaa song from the Movie Luka Chuppi. I told him the movie name * to * times. But he activated old Duniya song. What the hell the company is doing are the faking people if the customer is saying ...
May 14, 2019 by Chetan Yashwant Patil
Vodafone Idea - All the features of International roaming not activated Closed
I have a Vodafone number. I have been using this number for the last ** years. I had activated international roaming on **th April **** for * days. I was travelling to Singapore. Vodafone activated my international roaming with the plan of Rs...
May 07, 2019 by Nilesh Patil
Airtel - Charging for SIM replacement/duplicate sim Closed
I lost my mobile so I blocked my Airtel mobile number. I visited the nearest customer care for SIM replacement/duplicate SIM. They asked me to pay ***/- which is unfair. They refused to listen asked to go to Mahbubnagar/Hyderabad which is **/**...
May 07, 2019 by Anil Kumar P
Vodafone Idea Limited - Charged international roaming plan without my consent Open
I had paid INR **** towards security deposit on **th Feb **** for activating International roaming pack of INR **** through the Idea web portal. However, after returning back to India, I realized that the security deposit amount was not reflect...
May 05, 2019 by Abhinav Tiwari
Airtel - Billing fraud regarding international roaming Closed
It's a case of fraud. I deactivated the international roaming. Airtel again activated the same on my number. When you receive incoming calls while travelling abroad, you don't get any information from which SIM you are getting calls from (Local...
May 02, 2019 by KAPIL MADAAN
Reliance jio - ISD pack not activated after successful payment Open
ISD pack *** not yet activated which was recharged on **/*/** as I was about to make an important call. Several complaints were made to customer care. They can't resolve the issue. I even requested to talk to their supervisor but when they tran...
Apr 25, 2019 by Salam Rojit
Vodafone India - Sim safety issues Open
On **th and **th, March within * to * hours of duration international call has been done to France which I have not called. My number is ** years old number and I have never called to this country as I have my official number and I do from that...
Apr 22, 2019 by Harneet
Airtel Communications - Issue with he network Closed
I have network issues from the past * months. I have complained more than *** times. It's not answered. I change to special sim also. After a lot of issues sim got activated. But now the bill amount is coming too high. But I didn't get any cust...
Apr 21, 2019 by Shachi
Airtel - Wrong billing in postpaid Open
I had been on a family trip to Bhutan from **th to **st Mar**. When I entered Bhutan on **th Mar**, I had deactivated my airtel sim and instead got a Bhutan local sim card for the trip. During return on **st Mar** when I reached the Indian bo...
Apr 20, 2019 by Kaustav Basak
Airtel - Number unregistered from the network Open
I have airtel postpaid connection. I had ported this number from the idea as I thought that airtel services are better than other telecom companies. I also had an add on the mobile number which belongs to my wife. Due to some personal reasons...
Apr 19, 2019 by Pritum chand gupta
Airtel - Regarding wrong international roaming charges Open
I had been on a vacation to the Maldives and tried calling up on *** for international roaming pack activation before going on vacation. However, it was not getting connected (Call Failed). Hence, I have used my Airtel app -> Assistant service...
Apr 16, 2019 by Abhinay karthik
Vodafone - Incorrect international charges Open
I currently have a *** per month Vodafone plan. I recently visited Srilanka from **th to **th March. An international roaming plan was activated on my number without my knowledge and my number was charged accordingly. Almost *** Rs of call serv...
Apr 15, 2019 by Salil
IDEA - Sim not found Closed
Idea person calls me to port the number in the idea. I accept his request. But he did not give me the Sim. My number is stopped for the last ** days. I called but he did not receive my phone. I also call to customer care but no solution. Please...
Apr 12, 2019 by Naveen Sharma
Airtel - Lost SIM not given Closed
Service Type.-Prepaid. On the *th of April, I was in Laxmi Nagar metro station. I lost my Airtel Prepaid SIM Card. Next day I have called to *** and customer executive told me that we can take SIM. You have to visit Airtel Store then I visited ...
Apr 11, 2019 by Taskeen Ahmed
Bsnl-bharat Sanchar Nigam Limited - Delay in activation of postpaid SIM Open
I applied for converting BSNL Prepaid SIM ********** into Postpaid one on **th March **** through BSNL exchange of Phase *, Mohali, Punjab. I submitted the application form along with all the required documents as proof and Rs. *** as security ...
Apr 01, 2019 by Usman khursheed Khan
