Telecom Complaints
Telecom or telecommunication refers to the science and practice of transmitting information through electronic means. It is the most widely used mode of communications especially via Phones and the Internet. The various types of telecommunication methods include Computer networks, PSTN, Radio Networks, television networks etc.
The total number of telephone connections as of 2019 in India are approximately 1183 million. The largest telecom companies in India include Vodafone, Airtel, Jio, BSNL etc.
Types of Telecom Complaints in India
The most common telecom complaints by consumers include :
So the question arises as to how to file a complaint against telecom companies?
How to resolve Telecom complaints?
So if you also have had a bad experience in the past with telecom operator, then do not hesitate to take below actions:
1. Contact Telecom Company:
Airtel Customer Care Number - 0124 - 4448080 (north)
020 - 44448080 (west)
033 - 44448080 (east)
080 - 44448080 (south)
Vodafone Customer Care Number - +91-971-909-7190
Jio Customer Care Number - 1800 889 9999
BSNL Customer Care Number – 198/1500/1800-345-150 (Other Operator)
Reliance Customer Care Number - 1800 200 1100
2. Contact Nodal Oficer:
3. Report to Government:
Further, you can contact the Telecom Regulatory Authority of India (TRAI) and express your dissatisfaction against a telecom company. The TRAI’s customer care number is 011-2323 6308. The TRAI, however, does not look into individual complaints but will ask you to file a complaint through the Telecom Consumers Complaint Monitoring System (TCCMS) portal of TRAI (http://www.tccms.gov.in/).
4. Send Legal Notice:
Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by a lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to Courier company by registered post.
Step 5: Keep the slip or delivery report for evidence.
5. File consumer forum case:
Here is how you can file a case in the consumer court?
Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.
If you are looking for quick help then File a Complaint at Voxya to resolve telecom complaints. We take legal action by sending legal notice to the telecom company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you to approach the consumer forum. We generally receive about hundreds of telecom complaints every month.
Most Common Issue Reported for Telecom Complaints
Complaints
Ramaswamy Jagadeesh on Jun 6, 2023
Airtel – Two Beetal landlines phones not received from Beetal COUNFREEDISE RETAIL SERVICES ltd booked using AClosed
Using Airtel thanks application, on April **th, ****, I paid Rs.*,***/_ for * no Beetal landlines phones to COUNFREEDISE RETAIL SERVICES ltd. They have taken money and did not dispached the landline phone devices t...
Rohit Dodiya on May 22, 2023
The best service center ujjjain – mobile service center complaintClosed
mene apna mobie saregama carvan M** modal **/*/**** ko service center par diya tha jo tak replace hojar ya problem solve nhi ho oata service center call krte hai to * din ka bol tha, jo ** din ho gye hai our aaj bat...
Sujata Mahajan on Apr 26, 2023
Airtel Fibre Broadband – Refund not received Closed
I had applied for Airtel fiber plan and paid *k waited for * days but no body turned up. So I requested to cancel the plan. The plan got cancelled but I didn't receive my refund yet. It's been * month now. They are ...
CHAND BASHA on Apr 25, 2023
8555844099 – amount not pay meClosed
I PAY HIM FOR PASSPORT **,*** BUT HE NOT RESPONDING TO ME,PLEASE HELP ME FOR MY MONEY BACK .
Sanjay Singh on Apr 24, 2023
Videcon – Reversal of recharge amount for Videocon Closed
Hi I have made * recharge amount *** on Jan & *** on Feb month via Videocon QR code. The recharge was successful but was not updated on Videocon site. I have raised * tickets for the same but got closed stating to c...
Gajanand Kirodiwal on Apr 3, 2023
Bharti Airtel Limited – Service not provided by airtelClosed
मेरे पास एयरटेल प्रीपेड सिमकार्ड ********** है। ** जुलाई **** से सभी इनकमिंग कॉल और इनकमिंग मैसेज काम नहीं कर रहे हैं। आउटगोइंग कॉल केवल काम कर रही है। मैंने अपना नंबर समय पर रिचार्ज किया है लेकिन एयरटेल की ओर से ...
Gajanand Kirodiwal on Mar 20, 2023
Bharti Airtel Limited – service not provide by airtelClosed
.G*G *>* /* G* *?.>*M! ********** *Hd ** A*> **** *G *-@ (.? I* * (.? .H*G >. (*@ * **G *H, * * * *G *-@ (.? I*, @*@, (.? .H*G , /B*@*@ K! (*@ .?* **> *Hd K I* G** >. * *...
Gajanand Kirodiwal on Mar 16, 2023
Bharti Airtel Limited – service not provided by airtelClosed
*M*@.>( .G*G *>* /* G* *?.>*M! ********** *Hd ** A*> **** *G *-@ (.? I* * (.? .H*G >. (*@ * **G *H, * * * *G *-@ (.? I*, @*@, (.? .H*G , /B*@*@ K! (*@ .?* **> *Hd K I* G** ...
Gajanand Kirodiwal on Mar 15, 2023
Bharti Airtel Limited – service not provided by operatorClosed
*M*@.>( .G*G *>* /* G* *?.>*M! ********** *Hd ** A*> **** *G *-@ (.? I* * (.? .H*G >. (*@ * **G *H, * * * *G *-@ (.? I*, @*@, (.? .H*G , /B*@*@ K! (*@ .?* **> *Hd K I* G** ...
aman on Mar 14, 2023
airtel – pappu pandeyClosed
.H **M*B *>!G /* G* > K !@ @ *?*@** (*@ *> *H .G*> .K,>* (,* ********** * (.M,* ** .*@(G .G ** ,* I* $> *H .G*G .(> *(G G ,>& -@ * *. **M*( *K /G *H
aman on Mar 14, 2023
airtel – pappu pandeyClosed
.H **M*B *>!G /* G* > K !@ @ *?*@** (*@ *> *H .G*> .K,>* (,* ********** * (.M,* ** .*@(G .G ** ,* I* $> *H .G*G .(> *(G G ,>& -@ * *. **M*( *K /G *H
Anil kumar chadha on Feb 9, 2023
Airtel – International roaming not activatedClosed
On *th Feb **** O went to Airtel store near Metro pillar of West Patel Nagar to activate INERNATIONAL roaming for New Zealand by paying above money of Rs *** for * days. When I reached NZ no international roaming wa...
Shyam sharma on Feb 7, 2023
Bharti Airtel Limited – refund not credit Closed
I wrongly transfer my money of Rs **** by airtel thanks app to airtelprepaidmumbai@mairtel UPI ID on *rd December **** I am complained in bank and airtel also but they are not reply me till date.it a non airtel paym...
Gajanand Kirodiwal on Feb 1, 2023
Airtel India – Incoming call and sms issueClosed
सर मेरे पास एयरटेल सिमकार्ड ********** है। ** जुलाई **** से सभी इनकमिंग कॉल और इनकमिंग मैसेज काम नहीं कर रहे हैं, इस वजह से सभी इनकमिंग कॉल, ओटीपी, इनकमिंग मैसेज काम नहीं रहे है। आउटगोइंग कॉल केवल काम कर रही है। मैं...
Gajanand Kirodiwal on Jan 31, 2023
Airtel India – incoming call and sms issueClosed
** .G*G *>* /* G* *?.>*M! ********** *Hd ** A*> **** *G *-@ (.? I* * (.? .H*G >. (*@ * **G *Hd K I* G** >. * **@ *Hd .H(G *(> (,* *./ ** *?>*M ?/> *H *G?( /* G* @ * *G *G*> *M...
Rohit KUCHHAL on Jan 28, 2023
airtel – meri bina permission ke airtel reward account activate karnaClosed
*** deduct my account n meri permission ke bina rewards account activate kar diya very bad experience from airtel
Raja S K on Jan 9, 2023
vodafone – Double payment for Post paid Closed
I have made the payment of Rs.***.** through phonepe; the payment was successful and the amount was debited into my account in Karnataka Bank. But vodafone said the payment was not received; the transaction was a fa...
Rahul R on Nov 29, 2022
Vi India – caller tune problem Closed
nowadays vi is providing worst experience where the internet speed is slow, even the network connection is perfect. i have reached my pack of (**** of truly unlimited calls and *.* gb data per day validity for ***...
UMA SHANKAR MALLIK on Oct 30, 2022
Airtel – Airtel Xtreme Fiber wifi not installedClosed
Airtel company is a fraud company. I have booked for Airtel DTH and Airtel Xtreme fiber WiFi connection by online payment of Rs **** on **.**.****. But till now it has not been installed neither money has been refun...
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
Complaint filed against: Byjus
