Telecommunication (Telecom) Complaints in India

Telecom Complaints

Telecom or telecommunication refers to the science and practice of transmitting information through electronic means. It is the most widely used mode of communications especially via Phones and the Internet. The various types of telecommunication methods include Computer networks, PSTN, Radio Networks, television networks etc. The total number of telecom companies as of 2019 in India are approximately 1183 million. The largest telecom companies in India include Vodafone, Airtel, Jio, BSNL etc. The most common telecom complaints by consumers include poor customer service, poor network coverage, slow internet, incorrect billing etc. So the questions arises as to how to file a complaint against telecom companies? Firstly we should try to resolve the complaint by calling on the customer care number. All the telecom companies have 24*7 working customer care number specially designed for the help of the consumers as they value their satisfaction. The customer care number of some of the leading telecom companies in India are :

Airtel Customer Care Number - 0124 - 4448080 (north)
020 - 44448080 (west)
033 - 44448080 (east)
080 - 44448080 (south)

Vodafone Customer Care Number - +91-971-909-7190
Jio Customer Care Number - 1800 889 9999
BSNL Customer Care Number – 198/1500/1800-345-150 (Other Operator)
Reliance Customer Care Number - 1800 200 1100

If the company itself isn’t willing to resolve your complaint on its own, then there are other steps which can be taken. If the customer is not satisfied by the response provided by the call center team of the service provider then he/she should contact the Nodal Officer of the service provider and lodge his/her complaint. You can even file a complaint at http://dot.gov.in/public-grievances (Department of Telecommunication). This website is created by the Government of India to help resolve telecommunication complaints. Moreover, you can contact the Telecom Regulatory Authority of India (TRAI) and express your dissatisfaction against a telecom company. The TRAI’s customer care number is 011-2323 6308. The TRAI, however, does not look into individual complaints but will ask you to file a complaint through the Telecom Consumers Complaint Monitoring System (TCCMS) portal of TRAI (http://www.tccms.gov.in/). Moreover, there are many online portals/consumer forums such as Voxya which help in resolving telecom consumer complaints by sending legal notice to the concerned authority. We generally receive about 100s of telecom consumer complaints every month.

Most Common Issue Reported for Telecom Complaints

Payment not credited

Wrong recharge/tariff

Changed plan

Network issues

SIM not activated

Sim port issues

Recharge not received

VI NETWORK COVERAGE COMPLAINT INDOOR AND OUTDOOR PLEASE REGISTERED NETWORK COVERAGE COMPLAINT AND FO (VODAFONEIDEA PVT LTD) ^Open

RESPECTED HIGHER AUTHORITIES OF VI THIS IS MY MOBILE NUMBER ********** LATITUDE AND LONGITUDE **.****** **.****** ADDRESS ROOM **, PIMPLEGAAV VILLAGE, PATHARDI TALUKA DISTRICT AHMEDNAGAR ****** THERE IS HUGE NETWORK COVERAGE COM...

Apr 07, 2021 by Pravin Pandgale

Service issue Vodafone Idea (Voda Idea) ^Open

Hello Sir/Madam Good Day, My name is Deepak Prajapati. I am an Ideal cellular Sim Card user. I am using their services for more than ** years now. I am complaining about their poor network coverage in my area. Every time I speak to their care ...

Apr 07, 2021 by Deepak Prajapati

VI NETWORK COVERAGE COMPLAINT IN DAITYNA PARTHUR ROAD REQUEST TEAM TO COME AT MY LOCATION IMMEDIATEL (VODAFONEIDEA PVT LTD) ^Open

RESPECTED VI HIGHER AUTHORITIES DEPARTMENT This is my VIl Number ********** This is my Lattitude and Longitude **.***** and **.***** Address of Network Coverage Room ** B Parthur near Shankar Mandir Pandurpur Express Road ,Parthur J...

Apr 07, 2021 by SWAPNIL SUNIL SHIVALIKAR

BSNL NEW SITE DECLARED FROM BSNL JALNA HIGHER AUTHORITIES WAITING FOR PAPER WORK FROM BSNL DEPARTMEN (Bharat Sanchar Nigam Limited) ^Open

Respected Higher Authorities of BSNL My Name is Bhaskar Gaikwad This is my Mobile Number ********** Lattitude and Longitude **.***** and **.***** Network Complaint Address Room ** Devdi Hadgaon Village , District Jalna Maharasht...

Apr 07, 2021 by Madhuri Gaikwad

AIRTEL NEW SITE DECLARED FROM BHARTI AIRTEL IN DAITYNA FROM AIRTEL NETWORK TEAM WAITING FOR PAPER WO (Bharti airtel ltd) ^Open

RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT This is my Bharti Airtel Number ********** This is my Lattitude and Longitude **.***** and **.***** Address of Network Coverage Room ** B Parthur near Shankar Mandir Pandurpur Express R...

Apr 06, 2021 by SWAPNIL SUNIL SHIVALIKAR

Complaint And Proposal Done From my End but Paper Work Done from Network Team Executive with other A (Reliance Jio Infocomm Ltd) ^Open

RESPECTED HIGHER AUTHORITIES OF JIO THIS IS MY MOBILE NUMBER ********** LATITUDE AND LONGITUDE **.****** **.****** ADDRESS ROOM **, PIMPLEGAAV VILLAGE, PATHARDI TALUKA DISTRICT AHMEDNAGAR ****** COMPLAINT OF JIO ENGINEER WHO HAD...

Apr 06, 2021 by Pravin Pandgale

JIO SURVEY DONE FROM NETWORK TEAM OF JALNA AND NEW SITE DECLARED FROM NETWORK TEAM WAITING FOR PAPER (Reliance Jio Infocomm Ltd) ^Open

RESPECTED HIGHER AUTHORITIES OF RELIANCE JIO My Name is Mangala Gaikwad This is my Mobile Number ********** Lattitude and Longitude **.***** and **.***** Network Complaint Address Room ** Devdi Hadgaon Village , District Jalna M...

Apr 06, 2021 by Madhuri Gaikwad

NEW SITE DECLARED FROM VI NETWORK TEAM AFTER ESCLATION FROM VI HIGHER AUTHORITIES WE ARE WAITING FOR (VODAFONEIDEA PVT LTD) ^Open

Respected Network Complaint Department of Maharashtra My Name is Trimbak Pradhan This is my Mobile Number ********** Lattitude and Longitude **.***** and **.***** Address Of Network Complaint Room ** Lawni Village , Taluka Manth...

Apr 06, 2021 by Trimbak Pradhan

VI NEW SITE DECLARED FROM NETWORK TEAM BUT PAPER WORK NOT DONE FROM VI INTENTIONALLY (VODAFONEIDEA PVT LTD) ^Open

RESPECTED HIGHER AUTHORITIES OF VI This is my Vodafoneidea Mobile Number ********** Lattitude and Longitude **.***** and **.***** This is my Address Room ** Ashti Village Parthur Ashti Road , Shrishti Tanda , Jalna District Maharash...

Apr 06, 2021 by Suresh Tayde

FORWARD MY FEEDBACK TO RELEVANT TEAM THAT NEW SITE DECLARED FROM NETWORK TEAM AFTER ESCLATION FROM J (Reliance Jio Infocomm Ltd) ^Open

Respected JIO Appellate Department of Maharashtra My Name is Shubhash Maske This is my Reliance Jio Number ********** Lattitude and Longitude **.***** and **.***** Address Room *** BranmhaVadgaon Taluka Parthur District Jalna ...

Apr 06, 2021 by Shubhash Maske

Charged Rs 99 after cancellation of subscription (Zee 5) ^Open

I had cancelled my Zee* subscription on **th Feb and I received the below Sms. "You have successfully cancelled your subscription- Zee* - Zee*" But my subscription was auto renewed on March ** and my account was debited with Rs. **/-. ...

Apr 05, 2021 by Maggie Mohan

BSNL NEW SITE DECLARED FROM NETWORK TEAM OF BULDHANA WE WARE WAITING FOR PAPER WORK BSNL (Bsnl Bharat Sanchar Nigam Limited) ^Open

Respected Higher Authorities of BSNL This is my Mobile Number ********** Lattitude and Longitude **.****** and **.****** Room ** ,palaskhed malakdeo, sinkatraja, Buldhana district Maharashtra ****** I had bring the Complaint rega...

Apr 04, 2021 by Gokul Bhutekar

Complaint of Airtel National Escalation Team for ignoring Customer Complaint after Esclating to them (Bharti airtel ltd) ^Open

To, National Esclation Team My Name is Ashok Dhaifale This is my Mobile Number ********** This is my Lattitude and Longitude **.***** and **.***** This is My Address Room ** Jirewadi Sonoshi Road ,Daitya Mandir , Nimadaitya ...

Apr 04, 2021 by Ashok Dhaifale

COMPLAINT OF SHAILESH BHAGADANE SIR JALNA ZONAL HEAD OF NETWORK TEAM HAD DONE INSULT OF AIRTEL VALUA (Bharti airtel ltd) ^Open

RESPECTED HIGHER AUTHORITIES OF BHARTI AIRTEL LTD This is my Bharti Airtel Number ********** Lattitude and Longitude **.***** and **.***** This is my Address Room ** Ashti Village Parthur Ashti Road , Shrishti Tanda , Parthur Jalna ...

Apr 04, 2021 by Suresh Tayde

JIO NEW SITE DECLARED ON MY FROM NETWORK TEAM WAITING FOR PAPER WORK FROM JIO TEAM FORWARD TO NETWOR (Reliance Jio Infocomm Ltd) ^Open

Respected Jio Complaint Department of Maharashtra My Name is Trimbak Pradhan This is my Mobile Number ********** Lattitude and Longitude **.***** and **.***** Address Of Network Complaint Room ** Lawni Village , Taluka Mantha Di...

Apr 04, 2021 by Trimbak Pradhan

Complaint of Airtel Zonal Manager Shailesh bhagdane Sir for ignoring my concern and still no updatio (Bharti airtel ltd) ^Open

To, National Esclation Team of Airtel My Name is Bhaskar Gaikwad This is my Mobile Number ********** Lattitude and Longitude **.***** and **.***** Network Complaint Address Room ** Devdi Hadgaon Village , District Jalna Mahara...

Mar 29, 2021 by Madhuri Gaikwad

Recharge not done in spite of payment (IDEA and VODAFONE ) ^Open

On **.*.** as usual I made payment through HDFC Bank credit card for prepaid no. **********. Money has gone from credit card and lodged compliant with HDFC Bank dispute section . they have confirmed that payment has been credited to Vodapfone M...

Mar 24, 2021 by DATTABHUSHAN S HARDIKAR

Network issue (Idea Cellular Limited ) ^Open

I have recharged my number with data balance and outging services .. I have recieved my succesfull payments but i unabke use data and give a call ? Had tried calling custumor care service .. But it sucks my time .. No proper respinse .. No res...

Mar 23, 2021 by Ankitha.Bodala

SIM service got blocked without any prior Notice (Airtel ) ^Open

My Airtel number suddenly lost the network and stopped working without any prior notice. I contacted the Airtel customer care executive. But there, to my surprise, my SIM does not have any record or data. Airtel Store too does not show any data...

Mar 22, 2021 by rahul

subscription cancellation (Zee5) ^Open

I have cancelled my zee* subscription but I am still getting charged. Last time I recancelled the subscription on **th Feb with auto renewal set to no but it got renewed on **th march and my card is again charged. It has been happening since s...

Mar 20, 2021 by Tejaswini Purohit

Problem not solving (Airtel ) ^Closed

My complain is not slove more then ** days...

Mar 11, 2021 by Samson

Vi formerly vodafone Idea not providing UPC code (Vi India) ^Closed

Vi is not providing UPC code. Due to poor network coverage and poor customer support i decided to port out from Vi but they are not providing UPC code, instead they are sending " Request for UPC for mobile number ********** could not be proces...

Feb 24, 2021 by Navneet Sharma

Connection not removed (Bsnl Bharat Sanchar Nigam Limited Dibiyapur) ^Closed

I have applied for the removal of my broadband connection in **** via submitting application to bsnl. Though they sent me a bill in **** saying your connecting was not cut and pay the bill and we will cut your connection. Again I got a bill i...

Feb 11, 2021 by Paras

Vodafone number out of service (Vodafone) ^Closed

My ********** no. is out of service from last ** days, even i submitted all my documents and also pays all the bills, after that i complain thousands of time but still no. is out of service....

Dec 02, 2020 by Ashish mani tripathi

Network problem in Calling as well as data using (Vodaidea) ^Closed

My No. ********** facing network problem in calling as well as data using, i file so many times complaint but still suffering with same problem going on but as per his porter problem resolved. ...

Dec 01, 2020 by Manish Agarwal

Wrong billing for more than 10 months (Airtel ) ^Closed

My Current Airtel postpaid bill plan MYPLAN FAMILY CORP *** CUG ** -NAT offers free call benefits of *** minutes + other benefits. This plan is discontinued in Airtel from Jan ****. But since i am old customer they are supposed to continue g...

Nov 22, 2020 by Mourian

BSNL not providing UPC code (Bsnl Prepaid Mobile Service) ^Closed

My BSNL number is ********** , while I try to generate UPC code then instead of providing UPC code they gave me error message that "UPC cannot be generated for the reasons: (*)There are subsisting contractual obligations with your service...

Nov 19, 2020 by Navneet Sharma

Service not provided and refund not processed (You Broadband) ^Closed

I have requested for a new broadband connection and paid for the connection online as the you broadband customer executive promised me that the installation will happen in * days. After the payment, I was told that the service executive isn't a...

Oct 08, 2020 by Madugula Srinivas Santosh Kumar

Signal problem (Fastway cable shimla) ^Closed

I have fastway connection iam complaining from last * months sometime works cable sometime not but nobody solve the problem from fastway they are harrassing me from * months their lineman never comes to solve the problem he always telling a lie...

Oct 03, 2020 by Raman sharma

Wastage of 1 month of time and still counting (Airtel ) ^Closed

I wanted to get a ESIM for my new phone. I went to airtel service center, Indiranagar, Bangalore. I was told that I need to register my email with my mobile number before they could proceed. I did what they asked but no action has happened. I w...

Oct 01, 2020 by Avinash Kumar

REFUND NOT ISSUED (Phone Pe Indias Payment App) ^Closed

REFUND NOT ISSUED...

Oct 01, 2020 by ABHISHEK GIRI

Without infermation ded my airtel sim (ind airtel) ^Closed

with out any infarmation dis canition my airtal mobial connation on ** ** **** around *:** pm...

Oct 01, 2020 by pappu narender reddy

Money deducted two times from my bank account (Airtel DTH) ^Closed

I have recharged airtel dth two times, but stil its not recharged and the money has deducted my my icici bank account....

Oct 01, 2020 by krishan pal

No internet service (Jio) ^Closed

I have complained to jio customer care so many about the issue I am facing. They keep on telling that it's a temporary issue and will be solved in * to * hours. But this never happens because it's not a temporary but permanent issue. I can't ...

Oct 01, 2020 by Syed Farhan Haider

Money deducted (BSNL) ^Closed

I made a top-up recharge of **ruppees through my dedit card money is deducted but recharge is not done please refund my money....

Sep 23, 2020 by Suraj Yadav

Vodafone redx fraud (Vodafone Idea now VI) ^Closed

I have bought the redx postpaid plan of vi for their priority network. But they are not giving any priority network. Above this, they have a bond of *k for leaving contract before * months. I can't pay for this fraud priority network services...

Sep 22, 2020 by Sanket

DEN Cable (Den Cable Operator ) ^Closed

No service providing, cable not coming from one month. No update...

Sep 22, 2020 by Paramjeet Kaur

Amount deducted and payment remain due in electric bill (Airtel thanks app) ^Closed

I paid my apdcl electric bill rs*** through airtel thanks app and amount got deducted but payment showing still due on **/**/****.My txn id is ***********.My apdcl consumer no.-***********.Please help me to refund my money. From Partha protim...

Sep 22, 2020 by Partha protim das

Recharge not done (IDEA) ^Closed

** sep ****. I recharged my Idea phone no. with *** but it didn't get credited in my sim. And there customer care is not picking up the phone ...

Sep 22, 2020 by LAKSHAY

Money deducted from balance (Vodafone Idea) ^Closed

I received a sms that I downloaded a game carban_game from carbun* and ** rupees has been deducted from by balance. Where as ihave not done any such thing. I want my rupees back....

Sep 22, 2020 by Lincoln Pattanaik