Telecom Complaints
Telecom or telecommunication refers to the science and practice of transmitting information through electronic means. It is the most widely used mode of communications especially via Phones and the Internet. The various types of telecommunication methods include Computer networks, PSTN, Radio Networks, television networks etc.
The total number of telephone connections as of 2019 in India are approximately 1183 million. The largest telecom companies in India include Vodafone, Airtel, Jio, BSNL etc.
Types of Telecom Complaints in India
The most common telecom complaints by consumers include :
So the question arises as to how to file a complaint against telecom companies?
How to resolve Telecom complaints?
So if you also have had a bad experience in the past with telecom operator, then do not hesitate to take below actions:
1. Contact Telecom Company:
Airtel Customer Care Number - 0124 - 4448080 (north)
020 - 44448080 (west)
033 - 44448080 (east)
080 - 44448080 (south)
Vodafone Customer Care Number - +91-971-909-7190
Jio Customer Care Number - 1800 889 9999
BSNL Customer Care Number – 198/1500/1800-345-150 (Other Operator)
Reliance Customer Care Number - 1800 200 1100
2. Contact Nodal Oficer:
3. Report to Government:
Further, you can contact the Telecom Regulatory Authority of India (TRAI) and express your dissatisfaction against a telecom company. The TRAI’s customer care number is 011-2323 6308. The TRAI, however, does not look into individual complaints but will ask you to file a complaint through the Telecom Consumers Complaint Monitoring System (TCCMS) portal of TRAI (http://www.tccms.gov.in/).
4. Send Legal Notice:
Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by a lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to Courier company by registered post.
Step 5: Keep the slip or delivery report for evidence.
5. File consumer forum case:
Here is how you can file a case in the consumer court?
Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.
If you are looking for quick help then File a Complaint at Voxya to resolve telecom complaints. We take legal action by sending legal notice to the telecom company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you to approach the consumer forum. We generally receive about hundreds of telecom complaints every month.
Most Common Issue Reported for Telecom Complaints
Complaints
Hari Ramanathan on Sep 21, 2022
Airtel – Overbilling for broadband connection kept in safe custodyClosed
I travelled to the USA from **th March **** to *th Sep **** and made a request to Airtel Call Centre to keep my landline and broadband connection (My Airtel landline *** ******** and broadband connection no.********...
Arun Kumar Singh on Aug 25, 2022
Jio Fiber Reliance Jio – Refund of Reliance Fibre not processedClosed
I installed a Jio Fibre connection in my house in Whitefield, Bangalore. I paid for a year subscription but due to poor service, I had to cancel the connection on ** July, ****. The device was supposed to be picked ...
arijit senapati on Aug 18, 2022
VodafoneIdea – complaint not resolved Closed
My number is **********. I have registered a complaint for Network issue. The network team has visited and checked that there is a coverage issue. And timeline of that complaint was **th Aug. However nothing was re...
Lakshman Singh on Aug 18, 2022
Kanak tv center – sold me a defective exchange phoneClosed
I purchased Samsung M** phone from Kanak TV Center last week at Rs. ****.** Cash, it was exchanges devices by other customer, I have checked the phone which was working fine at that time but when I take the phone at...
Nimesh Jaiswal on Aug 11, 2022
Bharti Airtel – refund not credited Closed
I had applied for Airtel Black **** plan through Airtel local provider on *st August, for which I was charged Rs.**** as installation charges. However, later I was informed that due to some feasibility constraint in...
Nimesh Jaiswal on Aug 11, 2022
Bharti Airtel – refund not credited Closed
I had applied for Airtel Black **** plan through Airtel local provider on August *, for which I was charged **** installation charges. However later I was informed that due to some feasibility constraint in my local...
navjot singh on Jul 16, 2022
Airtel Payments Bank – fasttagClosed
in **** I purchased Airtel Fasttag and open Airtel Payments Bank Account for full-time kyc but in my account closed in which amount ****rs balance in Fasttag account And my Airtel wallet Account Money I don't know h...
manish saini on Jul 2, 2022
Jbl earphones – 1600Closed
mere jbl earphon garanty time se phle khrab ho gye h Shop kipper vapis lane se mna kr rha h
Mehul Parkhiya on Jun 30, 2022
Vi India – Vi False Charges and Fake Commitment Closed
Last **nd Jun ****, When I Wake Up I Show A Message That Saying You Have Charged Rs. ** For Some VAS Services. When I Talk To Customer Care They Check And Says That No VAS Activated In Your Number, So I Read Mess...
bishnoi on Mar 30, 2022
Not know – not know Closed
shri ganganagar keshrisinghpur line !G K ** kise K (AM*>( * (> chatavni na kuch or >(** mara h yaha kal (M*>( hoga
Ravikumar Gurram on Mar 27, 2022
Airtel Broadband – refund not credited Closed
I applied new connection for airtel on *rd March **** they didn't fox the network in time i asked for refund... They initiated refund but... I didn't yet received thr refund.. Its almost one month
TestingMan on Nov 26, 2021
Google Pay – Send Money but not getting rechargedClosed
I made the payment. money was deducted from my account. but not getting charged. i want refund.
Pramod on Oct 22, 2021
Airtel – Filthy Airtel Broadband RouterClosed
I ordered airtel xstream fiber on **th october and the connection was installed and activated on **th october and after one hour of installation the router stopped working and when I called the installation guy he c...
Anup Chhabra on Aug 23, 2021
Airtel – Airtel Xtream Fiber Sales fraudClosed
Hi I applied for Airtel Xtream fiber for my Home in Sec ** Chandigarh on ** Aug ****. The sales guy visited and did my KYC and i paid Rs**** through airtel portal. I got text from airtel saying installation will ...
Suyash Mishra on Jul 9, 2021
Airtel – Airtel broadband not working since 6 days and no one came to fix it yetClosed
Airtel broadband stopped working on *th July **** and many complaints and mails no one has come yet to resolve it. Last month also broadband not working for ** days. I am facing lot of difficulties in attending my o...
Akshay Dhengre on May 18, 2021
Airtel – Airtel Broadband ServicesClosed
Airtel Broadband Services - Nagpur I've requested a new broadband connection of Airtel on **th of May, ****. It's been more than a week now, but the commitment made by the airtel representatives has not been fulfil...
Shivangi Bhatia on May 14, 2021
Zee 5 – subscription issues with Radhe movieClosed
I have subscribed for premium package at Zee* for Rs.*** that includes Radhe movie and Zee* subscription. But I was not able to watch the movie afterwards but only the trailer and subscription history shows expired....
Neeraj Mishra on Apr 23, 2021
Airtel Broadband – Internet Speed Closed
I have an internet connection from Airtel for last * years. In Jan ****, i noticed that there is frequent disconnection and slow speed. On other hand i also noticed that my bill plan was changed without my notice or...
JAY on Apr 9, 2021
Idea vodaphone postpaid – Executive abusesClosed
My Sim was post paid. where i have kept limit of ***Rs. and still i've received ****Rs Bill. due to which i clearly denied to pay. i am getting repetitive calls from executives who abuses
Divyesh kamalia on Apr 8, 2021
Jio Telecom – Slow internet speedClosed
I purchased jio sim in earlier months of **** at that time the internet speed was satisfactory (around * mbps which is enough for me) but after some time around * months later, internet speed becomes worst , even i ...
"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."
Ajay Masih
Complaint filed against: Byjus
