Airtel - Airtel recharge amount not credited ^Open

Hi Team, On *nd of December ****, i have recharged my brother's Airtel number ********** with rs. ****/-. The recharge was not successful. Contacting the customer care services also resulted in vain. Kindly help to resolve this issue and he...

Feb 05, 2020 by Vanitha

Jio - Refund not received ^Open

Jio recharge has been completed by mistakely due to down server problem and not seen recharge so i done double recharge .so please refund my *** ammount in my wallet transaction order id ***********...

Jan 30, 2020 by Balvant patankar

Paytm and jio infocom - Recharge is not done through paytm upi ^Open

I did recharge on **jan **** through paytm upi. Transaction is successful amount is deducted but no recharge is occurred. On contacting paytm they say that as transaction is successful so cantact tha jio. While jio people r saying that no money...

Jan 16, 2020 by Alok Gangwar

Jio prepaid - I have recharged by jio number my amount has been deducted but my phone is not recharged kindly rev ^Closed

Thx for INB txn of Rs.*** frm A/c X**** to Inditab Es... Ref#IGAHUSIJK* on **Jan**. If not done,fwd this SMS to ********** to block INB or call **********...

Jan 06, 2020 by Abhinav

Airtel - Recharge fraud by Airtel ^Open

I had recharged with rs **** in September **** and again on *nd December after the Airtel app showed a block mentioning to recharge in advance and it was marked exclusive. It was next day that prices were about to hike. After recharge, I found ...

Dec 03, 2019 by Raviraj Parab

Airtel DTH - LOSS OF HD SET OF BOX DISCONNECTION REQUEST ^Open

I have updated my dth box to HD set box on july and it was damaged on sep **th ****, and i have registered complaint on **th sep **** and their technician reached us and collect our box on **th nov ****. ( untill today my HD box not reached hom...

Dec 03, 2019 by Surendiran Mohan

Jio prepaid - Not able to get refund of wrong recharge ^Open

I did recharge by mistake others number instated of me.. Company name is Relience Jio. Payment did via Amazon. On *nd December **** i did recharge on another number instated of my amount ****. First i contact Amazon they said contact the servi...

Dec 02, 2019 by Suleman Gora

BSNL Mobile recharge - Mobile recharge not activated ^Closed

I have made a payment of Rs..**/ through my bank account online for top up of BSNL mobile no.********** on **/**/****. But top up not activated, So please kindly return the money to my bank account. In your site it is clearly mentioned that ...

Nov 28, 2019 by K M Raveendran

Airtel Bharti - Recharge Fraud by Airtel ^Closed

I did recharge of my airtel prepaid number ********** with Rs. ****/- for *** days validity, through airtel app and the plan detail was not saying that this recharge will collapse with existing plan. Now my existing plan which was valid till **...

Nov 27, 2019 by Vijay

Airtel - Overcharging of international roaming ^Closed

I booked an international roaming pack before going on a ** day trip to europe. I couldnt use my internet for even one second while on the trip, I complained from there to airtel as well. Yet, when I received the bill, they claim that I used **...

Nov 23, 2019 by Anmol Kalra

Airtel - Not able to use services after recharge ^Closed

I recharged for x amount and im unable to use any services.I called customer care they didnt resolve my problem.This is frustrating....

Nov 23, 2019 by Kishan

Airtel - Recharge done on a Deactivated Number ^Open

I had accidentally made a recharge of Rs *** on a deactivated number. Now that I ask for the refund or transfer for the amount, I am told that nothing can be done. How can a company charge for recharging a deactivated number. Its like charging...

Nov 22, 2019 by Ankit Gupta

Bharti Airtel - International Roaming Charged without going out of country ^Closed

Dear Team, I have received an airtel bill of INR ****.** for this month i.e, from **.**.**** - **.**.****. When I have been through the details of bill found that the one time charges of ****.** has been charged against international roam...

Nov 21, 2019 by UMESH KUMAR DEWANGAN

Airtel - Recharge was not done but the amount was deducted ^Closed

My recharge was not done but the amount from my bank account was deducted plz refund my amount ...

Nov 20, 2019 by ABINAYA

Jio prepaid - Recharge with no benefits ^Closed

We just migratred to different place where i realised jio net work is poor, i required porting number and they called me before i do porting documents, and said we are processing the new tower in your area, and i waited for * years bcoz i a go ...

Nov 18, 2019 by Akshay

Airtel - Postpaid Sim not activated after address verification ^Closed

After address verification today ,Airtel customer care number +************ called me to verify my company name and designation .this was surprising as I was not told about such a verification at all .I refused to share details about my company...

Nov 05, 2019 by Tara

Bharti Airtel - Call Drop and Network Issues ^Open

I have been using Airtel postpaid for many years and i wasn't happy with Internet speed or network coverage at my home address.. i have filed multiple complaint regarding this matter and their technician also visited my place to check the poor...

Sep 17, 2019 by Himanshu Anand

Airtel Bharti - Recharge benefit denied ^Open

I have just bought an MI A* from amazon India which advertised (Link *) get double data and unlimited calling with Rs. ***/***/*** recharges with Airtel. As I have airtel sim I purchased this model and post ** hours I did a recharge of *** whil...

Sep 07, 2019 by S nazar

Airtel - Not able to make outgoing call ^Closed

I was not able to make outgoing call from past * Months. Following tickets where raised and escalated at many level,but I have not even get a resolution from any of them till now. What the last update i have received is there is a network co...

Aug 30, 2019 by Nidheesh

Amazon.in - Amount deducted but no recharge done ^Open

I made an Airtel recharge of *** using amazon.in portal on **.**.****. This number was of my brother and amazon platform showed the recharge is successful. Later the next day I found no amount is recharged to my brothers mobile. I reached out...

Aug 24, 2019 by Krishanu paul

Vodafone India - Recharged money taken ^Open

Sub: Vodafone has taken money without my permission. Caller tune is automatically activated on **-**-****. On **-**-**** my outgoing service was deactivated then how they can take my ₹** without my permission and activate caller tune for ** d...

Aug 18, 2019 by Kathirvelu V

Bharti Airtel - Regarding validity issue ^Open

Wrt the above I recharged for my no for only talk time wherein it was mentioned validity not applicable and that's the reason I recharged. As I don't use much only for emergency purpose. But the minute I recharged I received an SMS stating vali...

Jul 01, 2019 by Suryakala Jayaraman

Vodafone Idea Limited - Unjustified billing charges ^Open

The reason to write to you is that I am continuously mentally harassed by Vodafone executives in both over the call or over the email and as a result, I do not have any options except to writing to you. Background Summary for your reference:-...

Jun 27, 2019 by Jagmohan Rawat

Idea Cellular Limited - Balance amount cheque not received ^Closed

My Idea number was ported from Idea to Jio last April- May **** and even now a year later I have not received any cheque. Amount to be refunded is ₹ ***.** according to the idea. Feels ashamed to choose idea as cellular. Sick & tired by almos...

Jun 20, 2019 by Naman Mittal

Vodafone India - Refund of security deposit ^Open

I have ported pre-paid to postpaid in **** [my mobile number +**- **********) Mumbai] at the time of porting pre-paid to postpaid, I have paid Rs ***/- as a security deposit (Refundable). (deposit receipt attached). Response from the Vodafone...

Jun 13, 2019 by Chet Ram

Airtel - Not permission to recharge my own ^Open

I am having Airtel sim on which plan *** activated till */**/**** and balance of sim is Rs ***. I want to recharge again with the same plan of Rs *** for further use. When I tried to recharge the plan with my own from the sim balance it restric...

Jun 06, 2019 by Aditi maheshwari

Vodafone Idea Limited - Postpaid bill charged after deactivation ^Open

I deactivated my postpaid number after visiting Vodafone store personally. But after the bill received I came to know that they have not deactivated the number. I mailed them regarding the incident but they are replying that I have to pay the c...

May 28, 2019 by Soyeb

Vodafone Idea Limited - 3G services not working since April 02 2019 despite repeated complaints ^Closed

I have an idea number. I have been using it for almost a year with a *g phone set & had no complaint in regards to speed till March **, ****. I received the GPRS settings from idea stating that for a better speed I should install them. I did an...

May 15, 2019 by Vijay Vir Rana

Jain Communication - Recharge not done ^Open

I did the recharge on my number. But the recharge not done on my number. Recharge amount not done at Jio number. Please help....

May 12, 2019 by SURAJ KUMAR YADAV

Vodafone Idea Limited - Charged international roaming plan without my consent ^Open

I had paid INR **** towards security deposit on **th Feb **** for activating International roaming pack of INR **** through the Idea web portal. However, after returning back to India, I realized that the security deposit amount was not reflect...

May 05, 2019 by Abhinav Tiwari

Airtel - Wrong billing for data use ^Closed

My number was wrongly billed for over Rs *.* lakhs for data usage during on the pretext of international roaming. There were no calls received or made. I used hotel wifi and another local SIM card for data use. When I got in touch with customer...

May 02, 2019 by Kavya C

Jio - Internet not working ^Closed

My internet is not working in my area. When I want to talk to customer care they are putting my call on hold around **-** minutes. I called *-* times but no one answer received. I recharged my Jio number to use the internet but I m not able to ...

Apr 22, 2019 by Bhawani singh

Airtel Communication - Overcharged postpaid bill ^Open

This mail is regarding my postpaid bill. I visited the US last month. This month when I checked my postpaid bill it was *****. When I called customer care they told me that the international roaming pack was active and I was being charged *** r...

Apr 21, 2019 by Sadhvika Ramji

Airtel - Wrong billing in postpaid ^Open

I had been on a family trip to Bhutan from **th to **st Mar**. When I entered Bhutan on **th Mar**, I had deactivated my airtel sim and instead got a Bhutan local sim card for the trip. During return on **st Mar** when I reached the Indian bo...

Apr 20, 2019 by Kaustav Basak

Vodafone - Bill amount exceed the limit ^Open

Vodafone company has filed a case of *** forgeries for non-payment of the bill case number DL***. I did not get any notice or any warning. Also during the conversation, I told them to collect the amount only which was fixed i.e. ***₹. On the ...

Apr 11, 2019 by Geetanjali

Airtel - Bill not provided ^Closed

I changed my prepaid connection to postpaid with a family pack of ***. I was getting reimbursement from my company after submitting the bill and the last date to do so is **th of every month. I have called the customer support more than ** time...

Apr 11, 2019 by Archana Raghu

Vodafone - Success recharge but not gave service ^Open

On ** December of ****, I have recharged my Vodafone Mobile no with **** for international roaming. All the things are gone right but on ** Dec when I reach to China there is no signal on my mobile. I tried all the settings. But no signal was s...

Feb 06, 2019 by Rajan jindal

Airtel - Payment related issues ^Open

I have recharged my airtel number ********** on online using MY airtel app. The same amount has been debited from my bank account.after that i received a message from your side like below (((''Your airtel mobile ********** online recharge t...

Oct 01, 2018 by Balasubramanian