Complaints
PayTM - Money not refunded Open
I have accidentally added money to paytm.But when i refunded back to bank its shows transaction is success.But money not refunded to bank...
Jul 08, 2020 by Hemanth Reddy
Hdfc Bank - Fraud lost Open
Respected Sir, Request your kind attention on this escalated matter which I am bringing to your attention due to unsatisfactory revert received from your concerned department. It is with regards to multiple fraudulent transactions happe...
Jul 07, 2020 by Arwa Tinwala
PayTM - Paytm fraud Transaction Open
I had got a call from a fraudster , he told he is from paytm customer care and told me to upload money to wallet for keeping my wallet activated and for kyc purpose. I uploaded **** rs to my paytm wallet and instantly the amount got vanished fr...
Jul 07, 2020 by arunkumar K
Google Pay - Payment status is processing for last 9 days Open
Dear Sir/Ma'am, I made a payment of Rs.*** for order at ferns and petals site using Google Pay app, money was deducted from my account and it was showing processing at Google pay. I was hopeful that maybe this will get resolved either I will r...
Jul 06, 2020 by VISHAKHA KUMARI
Googlepay - Money debited but nit credited to receiver account Open
The transaction was made on **th June when it was showing "Processing" however it showed "Paid" on *th July but the receipent has still not received the payment. Contacted customer care google pay but have not received any help or money back. ...
Jul 06, 2020 by Meghna Mittal
HDFC Payzapp Wallet - Cashback Not Received Open
Pazapp provide an offer of **% cashback upto rs. **on min. transaction of rs.*** if payment is made thru scan and pay mode. I initiated a tata sky transaction (ref no. ********) for which I have never received this cashback till date and when...
Jul 06, 2020 by Nitin Kumar Jain
Mpockket - Loan repaying not possible in lockdown Open
I have taken loans from mpokket and paid every loan on time. But now, during this time of lockdown, when the economy is stagnant and there are no transactions made. I cannot repay my loan on time and they are charging heavy late penalties for n...
Jul 06, 2020 by Sanchit Kumar
Shein - Money stuck in shein wallet after ban Open
I returned an item before shein was banned and the refund has reached me just now in my wallet, but there's no way of withdrawing the money or even using it , since this was a cash on delivery transaction . No one at shein is picking up calls ....
Jul 06, 2020 by Sneha Vaswan
Sbi - Un Authorized transaction My SBI Credit Card Open
Un Authorized transaction done using my sbi credit card ...
Jul 03, 2020 by Sathya Prabha
Indiabulls Dhani - Complete fraudulent company Open
This company gave me an offer for Covid relief of *** out of which it states that this money is balance in your emi and theres no balance done. They keep presenting cheques and they destroyed my Account. They are beggars. naam bade darshan chot...
Jul 02, 2020 by Leander Betkar
Google Pay - Google pay money send successful also Recipeant reccieved showing but money not reflected to bank ac Open
On * july **** transferd ****. To my friend Transaction showing secesfull to me and also to my friend My pass book entry Showing debited My Frd pass book doesn't reflected Still So please Reflecte or refund my money as soon...
Jul 01, 2020 by Jayanth kumar
PayTM - Refund of a failed transaction Open
I had a failed transaction through Paytm on *th April (bank passbook * th April) while paying a electricity bill. The amount was deducted from my bank. But the transaction was failed. First Paytm Said that they have refunded the amount right aw...
Jul 01, 2020 by Binayak Sushil Sharma
Yes Bank - Late Payment fee finance Charges by YES Bank Credit Card Open
I own YES Bank Credit Card **XXXXXXXXXXXX**. In my credit card statement for the month of Feb-****, Rs **,***.** was due with payment due date of **-Mar-****. I have paid the bill on **-Mar-**** through SBI internet banking NEFT UTR NO...
Jul 01, 2020 by Ashish golwalkar
State Bank of India - Amount deducted from my bank a c through Google pay Open
Sir, my balance Rs *** is deducted from my bank a/c through Google UPI by unknown persons using Cyber froud. On */*/****. In that transaction ' OTHPG ************ GOOGLE *Zeeshan najeeb' msg show on a/c details. Plz check the txn detailed an...
Jun 30, 2020 by Asmita Kewalram Padole
Pasfar Tech Pvt Limited - Fraudulent bank transaction Open
I have installed credit cash app, I tried to get loan though app, so that it reguested to pay insurance for loan approval.. after paying the amount it's routed to other apps..now I want take any amount..it's was fradulant and cheating me .mplea...
Jun 28, 2020 by Sikumar
Individual - Refund of Fraudulent Transaction thru PayU money Portal Open
Dear Sir, Please find below the details of my transaction which was done on *th Jun,****. Merchant Key: uKl*dK*W Merchant Salt: RkndcZPBtC Merchant ID: ******* The above transaction does not reflect on the PayU account nor on the portal ...
Jun 21, 2020 by Babu P.S.Moni
PayTM - Wallet Fraud Open
On **th April, I suddenly had * back to back transactions on my paytm wallet and my paytm balance gets consumed. There was no OTP, no other security check, but the balance got arbitrarily deducted from my paytm wallet. I followed up multiple t...
Jun 20, 2020 by Somnath Mitra
Sbi Credit Card - Sbi credit card financial charges and support service Open
There was dispute transaction on my sbi credit card .I wrote the mail to sbi and no one update. I paid the ammount excluding the dispute transactions which was *** and sbi gave me **** financial charges of it. I raised the concern and at least...
Jun 19, 2020 by Anurag kant
RBL bank credit card - RBL Bank credit card account closing request is not accepting and R shield insurance activated w Open
Dear sir/mam I am Jagadeesan m. I have been requesting many times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in * working days your card will be closed but car...
Jun 19, 2020 by Jagadeesan m
Sbi Credit Card - Fraudulent charges imposed Open
I have been charged ****+ and I haven’t used a single penny. I was forced to pay an amount of ****+ in March even though I had the call recording where your employees wrongly sold me Times prime instead of simply save and I had to pay for the...
Jun 16, 2020 by Palak teotia
State Bank of India - Refund amount not received in bank account Closed
Dear Team, On *st June **** at *:** pm I was trying to make an online payment of Rs.*,**,***/- for buying laptop from Flipkart. But the transaction could not be completed due to some technical issues. My debit card was charged Rs.*****. It w...
Jun 15, 2020 by Rajesh Gholam
PayTM - Fraud Translation on my bank debit card Open
I have been looted by Paytm, as I believed this as a double secure platform for making online payment. I lost an amount of Rs:*,**,*** /- on several fraud purchases since Sep-**** to May-****, as this debit card was for business purpose my ac...
Jun 15, 2020 by Choice Chemacals
PayTM - PayTm Fraud Open
This incident dates back to **/**/****, when i received a fraud phone regarding Paytm fastTag payment. During this phone call my account was looted of rs, *****. at first the fraudsters made rs. ** payment from my axis bank and SBI debit cards,...
Jun 12, 2020 by Kashmiri Lal
Healthmug - Money transacted but order is not execute Closed
.I put order on healthmug and transferred money thro’ Pay U Rs *** on **/**/**.Transaction Id *********.But order is not placed and transaction failed.My money is not refunded....
Jun 12, 2020 by Manivannan
Mpocket - Mpockket Loan Repayment not possible due to lockdown Open
I have taken loans from mpocket and paid every loan on time. But now, during this time of lockdown, when the economy is stagnant and there are no transactions made. I am receiving calls from them after every *-* hours, I tell them again and aga...
Jun 12, 2020 by Dipanshu Gupta
Google Pay - Transaction declined Closed
Transaction has been declined but the amount has been debited from the account and not credited to the respective person...
Jun 12, 2020 by Mariyappa S
SBI MESTON ROAD BRANCH KANPUR - SBI BANK MESTON ROAD BRANCH MANAGER HAS NOT GIVEN ME FINAL REPLY ABOUT UNAUTHORIZED TRANSACTION OF R Open
Sir an unauthorized transaction of Rs *****/- had been occurred on *.**.**** from my account ***********.For this i submitted written complaint to Mr. Tej Bahadur Singh branch manager on *.**.****.After one month he had send me reply in whi...
Jun 11, 2020 by NIKHIL KOOL
PayTM - FRAUD TRANSACTION Open
Dear Sir , I was register a complaint in cyber crime cell with reference No. ************** against the four fraud transaction from my Paytm account ( ********** ) FOR FINANCIAL LOSS OF AMOUNT Rs.*****/- One of website : :https://ayu...
Jun 07, 2020 by VINOD KUMAR
Kotak Mahindra Bank - Filing complaint against misdeed and unethical behaviour of Kotak Mahindra Bank and their employees Open
Dear Sir/Madam, I Shemal V. Dave, resident of Jamnagar city and saving account holder (A/C. No. **********) at Kotak Mahindra bank writing this letter in order to sough your assistance and stringent actions against Kotak Mahindra Bank, Park ...
Jun 01, 2020 by Shemal Dave
King Wines - Credit card theft Open
I have suffered from big credit card theft. I have asked for wine delivery at home in powai. They asked me my amex credit card no as it was **** rs so my bad fortune I gave them the OTP also. They swiped my card * times and taken *.*Lakh f...
Jun 01, 2020 by SOMYA R BARAL
IndusInd Bank - Credit card fraud charges INDUSLAND BANK not allowing to raise DISPUTE with FIR copy evidences Open
Dated **.**.****, we had been victim of cyber fraud and credit card fishing by call. The caller said he is from Amazon, we need to click certain link to get the Refund we had long pursued with Amazon. Once clicked, our * credit card and * debit...
May 27, 2020 by Piyali Pal
PayTM - Fraud Transaction and package not delivered Open
Hi Team, This is to bring to your notice that Paytm lured an opportunity in buying a mobile phone for Rs **,***/- on **/**/**** and this happened in Bangalore.I did buy and did receive the order number and also received a message saying " Th...
May 26, 2020 by Gururaj N
Axis Bank Credit Card - Payment Issue and Incorrect Billing Closed
We have an axis bank credit card using which an transaction was converted to EMI for ** months. We are paying upfront more than the monthly bill of the statement. Even though the credit limit remains the same. Moreover we have not used credit c...
May 09, 2020 by Sreeji KR
Agrich Traders - SHARE MARKET Open
I GOT A CALL FROM AGRICH TRADERS GIVING ASSURANCE TO GET HUGE MONEY IN OPTION TRADING AT SHARE MARKET BY PAYING SOME FEES.I HAVE PAID Rs.*****/-& MADE TRANSACTION AS PER THEIR ADVICE & LOST Rs.******/-THEIR CONTACT NO. AS AS UNDER +**********...
May 01, 2020 by Mansingh
Reliance Finance Limited - Loan process fees not refunded Open
Hi. I was desperately looking for a loan. I was approached by Reliance Finance saying that I could get * lakh personal based on my Aadhar. They sent me a sanction letter. They asked me to pay **** as process fee - which I paid, then they asked ...
Apr 21, 2020 by Govind Unnikrishnan
Mobikwik - Bill payment showing pending status Closed
I have paid my credit card bill through mobikwik on *st April **** ,the amount got deducted from my savings account but from mobikwik it still showing pending status, I have asking this in mobikwik help from last *dats ,I have not received any ...
Apr 03, 2020 by Pavan_kumar
Standard Chartered Bank - Standard Chartered Credit Card Online Fraud Bank shared customer s card details and made him liable Closed
Bank Name: Standard Chartered Transaction Date & Time: ** January ****, approx. *:** PM Transaction Amount: USD ***.** Transaction ID (given by Standard Chartered Bank): *********** As soon as I got the message on my mobile that a transact...
Apr 01, 2020 by Amit Kumar
Google Pay - Money loss through Google pay Open
Sir iam writing this complaint because I lost money through Google pay .I was trying to send money to friend the was debited from my account but the money is not credited to my friend's account I tried to send money again by my another account ...
Mar 30, 2020 by Arjun Krishna
Hdfc Bank - HDFC Investnow fraudelently deducting money from my hdfc bank account without consent or authorizati Open
There were * debit transactions of **** rs. on **th March **** with the description as mentioned below. I have never authorized any SIP through Investnow till date, but they fraudelently deducted Rs. **** ( * x ****) without my permission an...
Mar 25, 2020 by Sayam Roy
State Bank of India - Unauthorised Bank Transaction Open
On **.**.**** at **.**.** PM a fraudulent internet banking transaction of **** INR was happened. The matter was intimated to the concerned bank on the same day. On my request the bank has blocked my ATM Card and my Internet Banking Services was...
Mar 17, 2020 by MD SARFARAJ AHMED
Phonepe And Sbi Bank - Transaction Failed but Not receive Refund Open
Hi, I'am writing this in order to register a complaint regarding my delayed refund despite a failed transaction. It's been over ** days and i have still have no trace about my amount. I paid my credit card bill on *nd March **** through Phonep...
Mar 13, 2020 by Ripudaman Singh Rathore
State Bank Of India - Fraud transaction by ATM Debit Card by swipe cloning Open
Respected Sir/Madam, Sir, I am GS-******W LDC Shiv Kumar Pandit S/o Shri Panchi Pandit resident of Vill & Po -SAPTA, Distt- MADHUBANI, Pin: *** *** (Bihar) serving in BRO under MoD and at the incident time posted to Kargil (J&K). Sir, ch...
Feb 27, 2020 by SHIV KUMAR PANDIT
HDFC credit card - Lapse of HDFC bank led to fraud Closed
This is related to a fraud transaction that happened on my credit card ending ****. I stopped using my credit card in ****, however my card was still active. I moved to the US in Sept **** and did not use my card at all for a year. The card was...
Feb 25, 2020 by Riya Sebastian
Axis Bank - Fraudulent activities by Axis bank Open
I have saving account with Axis bank in Surendranagar, Gujarat Branch since long with customer id *********. My debit card was blocked by the bank without any intimation and not issuing me new one. In spite of taking charges of SMS services...
Feb 24, 2020 by Samir toprani
Phone pe - Money deducted but not received to receiver bank Open
Hello, i have made the immediate payment of rs.**** due to one of the loan application. But due to PhonePe my balance has been deducted but not credited to receiver bank account. I got overdue and late fee added to my loan account. My time and ...
Feb 20, 2020 by Ravikanth Choudarpelli
Sbi Credit Card - Credit card misused Closed
Hi Consumer care, I request you to Lodge the complaint as below. I have been provided a credit card ending ****.. The card was misused by someone on the dates with different location as below. **/**/**** - SBI Aravakurichi ATM **/*...
Feb 08, 2020 by Mohankumar Ramakrishnan
Hdfc Bank - HDFC bank stole my money Closed
On Sept **th, I got a notification from HDFC about Rs. *,**,*** deducted toward Amazon. I immediately reported this as a fraudulent transaction. I also got Amazon's confirmation stating that no transaction has occurred. But HDFC refused to act ...
Jan 26, 2020 by Riya Sebastian
Gpay - Refund of a failed transaction Open
On *nd Nov **** Rs *** was deducted and the transaction failed. I have raised dispute and also mailed the details for investigation after complaining in G-Pay customer service. They mentioned they will contact me but they never contacted me and...
Jan 20, 2020 by Ranajit Dey
HDFC credit card - Fraudulent transaction through Third Party Breach Open
On **.**.**** around **-** hours undersigned received a call from phone no ********** Informing that he is a representative of PAY TM and that I need to carry out token online transactions of Rs **/- or **/-through each of my saved cards in P...
Jan 16, 2020 by Shyamal Mukherjee
ICICI Bank Limited - Bank Fraudulent Transaction Open
*) In the month of November **** between ** & **, I have fraudulent transactions in my ICICI Bank Savings account for Rs. ****(***,**,***,****,***,***). Transaction remarks denote that it is happened from google play. Raised an Incident approac...
Jan 07, 2020 by Nagendra Kumar Battiprolu
Google Pay on line Payment mode - Google Pay Transaction Issue Open
I have made on online payment using Google pay app for **** rupees on Dec **, Money got deducted from my account and not reflected in receivers account, I have raised on dispute through G Pay app and followed up over the phone still no resoluti...
Jan 05, 2020 by IRFAN BASHA
State Bank Of India - Fraudulent Transaction on Credit Card Closed
On *th December ****, * fraud transactions amounting to Rs. *****/- and Rs. ****/- happened on my credit card and as and when I saw the transactions alert I called customer care and informed them about the fraud and get the card blocked and did...
Jan 01, 2020 by Lakshya Agarwal
Axis Bank - Fraudulent activities done by not providing interest on FD Open
My complaint is related to Axis bank. I was an FD with Axis bank Morbi branch since **.**.**** with account no. ***************. It was in auto renewal mode and renew automatically by the bank at the time of maturity. But in the year **** it w...
Dec 16, 2019 by Samir toprani
PayTM - Unauthorized Paytm Transaction Open
Today on **-**-**** **:**, I received an SMS from paytm that my paytm wallet is deducted by Rs **** and the money is sent to a mobile number. The transaction was an unauthorized transaction. I have never made this transaction. Paytm illega...
Dec 14, 2019 by Bhanu Gupta
Reliance Ada Group Enterprises Private Limited - Expenses and mental tension caused by Reliance Ada Open
I had a Deutche bank credit card ** years ago. There was a fraudulent transaction after I left India and was not in India for the past * years and now to my surprise, Deutche bank did not resolve that issue, instead, handed over the credit card...
Dec 02, 2019 by Surya chundru
Bank of India - Amount deducted from my account but not credited to another account Closed
Dear sir/madam I've transfer rs **** from my accont ***************(Boi) to anothr account ***********(Sbi) ifsc-SBIN******* by googlepay, I am transfering money **** by google pay and transaction get failed but on the spot rs **** deducted f...
Nov 28, 2019 by Aditya Rathore
RBL Bank - High Processing fee charges Open
Charging higher rate of Interest/service charges /Excess Billing Grievance Details This complaint is in continuous with earlier grievance ******* with National Consumer Helpline. As I didn?t received satisfactory response from RBL bank. It is ...
Nov 24, 2019 by Shiva Shankar L
State Bank of India - ATM cash reversal denied Closed
I HAVE ATTEMPTED TO WITHDRAW CASH FROM SBI ATM KANTHI COLONY (****), ENTERED PIN AND REQUIRED CASH OF Rs. ****. CASH HAS NOT BEEN DISPENSED AND MESSAGE DISPLAYED AS "LAST TRANSACTION CANCELLED" AND MY CARD RELEASED & HOME SCREEN DISPLAYED. WAIT...
Nov 14, 2019 by S RAVI KUMAR
Mobikiwik - Amount debited from mobikiwik wallet without my concern Open
On **th Jan, while adding amount of Rs **** to mobikiwik wallet, amount got deducted from my PNB account but was not added in mobikiwik due to which I raised complaint on both parties. After two days , amount got added in my wallet. On *th ...
Oct 31, 2019 by Sanjana Aggarwal
Mobikwik - Amount not credited to UPPCL by Mobikwik Open
I paid Rs**** via Mobikwik to UPPCL Urban on **.**.**** for my electricity bill of August ****. The money was not credited to UPPCL, and when enquired at the electricity board counter, they also said that the bill was not paid. When I emailed t...
Oct 26, 2019 by Muhammad Inamullah
PayTM - Fraud Transaction made on Open
I Lakshit Sharma having Savings Bank Account (Account No.: ***********) in State Bank of India, Circuit House Branch, Jodhpur (Raj.) would like to draw your attention towards a very serious issue. On **.**.****, * fraudulent transactions we...
Oct 21, 2019 by Lakshit Sharma
IDFC first loans - Bounce charge Open
i pay my emi on *th oct,**** by online through idfc first loan app payment but the next his agent call you don not pay your emi pay otherwise i charge bounce charged i told him sir i yesterday paid and i gave my transaction id to him for updat...
Oct 20, 2019 by Himanshu Thakur
State Bank of India - Transaction Dispute Open
Unwanted two transaction done (Rs **** + Rs ****) in my credit card on **/**/**** at **:** pm & **:** pm. Card was with me but transaction happen. Both transaction done in +SBI, G-***, SHAKURPUR. Kindly resolve this issue as early as pos...
Oct 19, 2019 by K SRUJAN
Airtel Payments Bank - Online Financial Fraud Open
I, Subedar Jatinder Pal Singh, have been residing at E ***, Ganga Vihar Extension, Sadullabad, Loni, Ghaziabad ******. I was having a balance of Rs **** in my Airtel Payments Bank Account No **********, on ** Sep ** and wanted to make an online...
Oct 17, 2019 by JATINDER PAL SINGH
SBI BANGANA - Fraudulent transactions through ATM Open
Fraudulent transactions through ATM were done without any OTP on **th March during the night . The complaint was raised at different platforms including the local bank branch and also with the cyber cell Shimla, but nothing has been done so far...
Oct 05, 2019 by Tilak Raj dhiman
PayTM - Amount deducted but not credited in merchant account Open
Payment through UPI made on */*/**** and money got deducted from my bank. Paytm care told me that transaction processed from their end but amount not credited to the merchant. Reference number mentioned in below photo attachment....
Sep 07, 2019 by Krishna
Mobikwik - Refund issue related Open
I made a credit card payment of Rs *****.** on Aug *st **** through Mobikwik with reference number ************ but my credit card payment was not made. It was not intimated to me by Mobikwik. But the amount was debited from my bank. I contacte...
Sep 05, 2019 by Venkatesh M
Bharat Finance Capital Loan Services - Bfc services fraudulent issue Open
I had applied for a loan of * lakhs in the company Bharat Finance Capital Services (BFC services) located in Prayagraj Uttar Pradesh yesterday by seeing their ad by Quikr. After submitting the documents through WhatsApp they had verified and sa...
Sep 02, 2019 by Ajay Kumar Mishra
Google Pay - Money debited from my account but was not credited to merchant account Open
I made a transaction through google pay inorder to book a bus ticket. money was debited from my account but was not credited to merchant account ,and i even did not received a bus ticket i was asked to make *nd transaction by merchant ..and ...
Aug 29, 2019 by Rohan jiwatode
IndusInd Bank - Betrayal by the bank Closed
I had applied for a home loan in IndusInd bank finance department. Everything finished loke site, home, office verifications and also sanctioned my loan amount rs. ******. I and co-applicant's are signed in agreement then given to me mod format...
Aug 27, 2019 by SARAVANAN
Andhra Bank - Fraud transaction done Open
I am Danish Aftab. on **th of august around *:** PM my account is debited by **,*** rs. When I checked the message I visited my Andhra branch and told the whole incident to the staff, they said bank is closed you need to come tomorrow and visit...
Aug 27, 2019 by Danish Aftab
Hdfc Bank - UPI transaction failed but money got deducted from my HDFC account Open
Hi team, I have done a UPI transaction via PhonePe on **nd Aug'**. However, the transaction had failed but money got deducted from my account and it was never credited. The cheque/ref. number is ************. Transaction ID is P***************...
Aug 26, 2019 by Dibendu Roy
PayTM - Paytm did the fraud Open
Dear Team, I am a Victim of a fraud happened through PAYTM account ( PAYTM******* ) . There are total three transactions happened on **th July with in ** minutes of time and the money got transferred which is not authorized by me . After this ...
Aug 24, 2019 by JITIN AGRAWAL
Mobikwik - Card payment failed but amount debited Open
I made a credit card payment of Rs *****.** through Mobikwik on Aug *st ****. The amount debited from my account but my bill not paid to the beneficiary. I contacted my credit card bank, they stated they have not received the money. So I have c...
Aug 24, 2019 by Venkatesh M
Google Pay - Amount failed and not refund within 3 working days Open
Amount deducted twice on **-**-**** but not refund back the failed transaction which was a success after * days (**-**-****) according to Google, where the pop-up reflected at the time of failure the transaction that "Amount will be refunded wi...
Aug 21, 2019 by NAGAR MAJITHIYA
Phonepe And Sbi Bank - Order not confirmed Open
During a payment transaction got successful and money got debited but the merchant didn't confirm it. Please refund the money....
Aug 17, 2019 by Kiran kumari
Hdfc Bank - Refund not credited Open
I have a query regarding a refund from Myntra. Under the bank reference number ************. I was supposed to receive **** INR (* payments of *** ) but I received only *** INR on ** July ****. I have enquired to Hdfc bank (source) and they h...
Aug 12, 2019 by Rajvardhan Pattanashetti
PayTM - Package not delivered Closed
I recharged my videocon D*H connection on **th Oct **** with OMNI HD yearly package for Rs. ****. The services discontinue as of *th August. I have been told that I have done an insufficient amount of recharge and hence only this much subscript...
Aug 12, 2019 by Kushal Prahladbhai Prajapati
State Bank of India - Issue in charges Open
I agree that Air India card charge is ****/-. But my concern is why your executive did not tell me this information. If I was aware of that then I did not want to update my card. Because it is very highly charged for me. I was happy with simply...
Aug 07, 2019 by GOURAV TYAGI
PayTM - Money not refunded Open
On **/**/**** at *:** pm, when I was paying the electricity bill of avvnl then the transaction has been failed but paytm has deducted of *****/- from my debit card. I have talked many time from paytm customer care but still did not give any res...
Aug 02, 2019 by MOHAMMED RAFIQUE
Sbi Bank - Amount deducted from my account but not credit to receiver account Open
I did one transaction with Phonepe on * Jan ****. The amount is deducted from my account but till date amount not credited to receiver account. I raise a ticket on Phonepe then they suggest me visit my bank. I visited my branch and raise the co...
Aug 01, 2019 by Chandrakant dhumal
Sbi Bank - Card blocked by SBI Open
I have tried to make a transaction on *th July through SBI credit card. They declined my transaction and blocked my card temporarily. Received a message stated that if you made this transaction please confirm by sending a message on the given n...
Jul 22, 2019 by Nishu Maheshwari
Kotak Bank Credit Card - Payment deduction after paid bill Open
I use the Kotak bank credit card. I paid my bill * July **** on the payment date in the morning. But Kotak bank application failed to recognise customer bill paid or not resultant they charged me *** Rs fees and GST amount ***.** in the afterno...
Jul 22, 2019 by Yatendra Saini
Bhim App - Information leak through BHIM UPI and unauthorised transaction from my bank account Open
On **/**/** at morning **:** am someone the unknown person has taken Rs ****/- out of my bank account through BHIM UPI without my permission and knowledge due to the carelessness of BHIM UPI they leak my bank details to someone. I have some det...
Jul 21, 2019 by ARVIND KUMAR
TRUECALLER PAY - Beneficiary has not received the amount yet Open
My transaction is successful but the beneficiary has not received the amount yet. Please help....
Jul 19, 2019 by Pradeep singh
TRUECALLER PAY - रिचार्ज कराया था पैसे काट लिए है पर पैसे आये नही Open
...
Jul 18, 2019 by Pradeep singh
Phonepe - Bill payment pending for past 27 hrs Open
I had made a transaction of Rs. **** for tneb through Phonepe app on ** of July ****. It says pending and called they said the biller is not acceptable so please wait for ** hrs and I waited. Then I called them back and they said the same and a...
Jul 18, 2019 by Kenneth Nithish
PayTM - A false voucher has been issued by Paytm Open
I have purchased a Big Bazar voucher of Rs. *****.** from Paytm in the month of Jan'**. There have issued a voucher of Rs.*****.** in my Paytm account but when I went to redeem the same voucher it is showing invalid and already redeemed. Then I...
Jul 18, 2019 by MDIMTIAZ AHMED KHAN
Union Bank - Union bank money fraud Open
Whoever it may concern. I have made an online transaction via an app called BHIM on *st or *nd of October **** of amount **** from my union bank (Munshipulia branch) to bank of Maharashtra both are Lucknow branches but since then the money has ...
Jul 18, 2019 by Abhishek Shukla
Phonepe - Amount has been debited but was not received by the receiver Open
The amount has been deducted from my bank for the transaction but was not received by the receiver. The transaction shows it is pending and when I call the customer care they are just telling they are escalating the issue and no proper solution...
Jul 16, 2019 by Gowtham b m
Freecharge - Transaction failed but money not refunded Open
I made an electricity bill deposit via free charge but the transaction failed. The money was deducted from the bank account and is not refunded yet. I also called customer care executive for a solution but they were busy saying wait for *-* day...
Jul 15, 2019 by Chandra Shekhar
PayTM - Paytm account access Open
I had my old mobile phone number linked to my paytm account. After I moved to the USA for an urgent assignment, I cancelled my phone number associated with my paytm account. I have been trying to update a new phone number to my paytm account an...
Jul 13, 2019 by Vishnu gupta
Google Pay - Fraud transaction did Open
* fraud transaction of ****/- each (Total-**,***) dated -**-Jul-** has been done through my google pay account. I have notified to google pay team about these frauds but they have not resolved the issue they just keep telling that they cannot d...
Jul 11, 2019 by Ayub Shaikh
PayTM - Paytm sent from sender but not received by receiver Open
Complained several times by both me and receiver. Paytm just giving hopes. Sender - **********. Wallet transaction id- *********** Offers-***** and ***********. Under order no. **************** and ****************. Date-**.**.****. Fir...
Jul 09, 2019 by Nitiun chhatwani
Google Pay - Failed UPI payment Open
I made a payment via Google Pay known as Tez on **.**.****. The payment was for Rs. **,***. The money was deducted from my account and the app showed that transaction has been completed. However, the recipient did not receive the money. Further...
Jul 08, 2019 by Srinivas M
Citibank - Cashback not received Open
I have purchased an iPhone *+ on the Citi bank credit card on **st October **** Amount Rs. *****/-. There is an offer of **% cashback on the Citi bank credit card on iPhone *+. I have also attached the charge slip of that transaction where it i...
Jun 29, 2019 by Shanu kumar singh
PayTM - Not getting refund amount Open
I tried to order a laptop Asus vivobook ** (core i* - *th gen) on ** June **** by paytm whose cost was Rs **,***. But my order has failed and an amount of Rs **,*** get debited from my account. I checked the transaction statement and it's showi...
Jun 24, 2019 by Prabhu Kumar Bishwas
Phonepe - Phonepe transaction successful but money not deposited to my bank Closed
I am a phonepe merchant. I received **** rupees payment via Phonepe merchant QR. Phonepe merchant application showing transaction was successful but the money not deposited to my bank. They are not helping nor reply to my mail....
Jun 24, 2019 by Rahul Paul
Andra Bank Rallapalli - Fraud loan created Open
We have raised a complaint but it's closed without resolution Complaint No: AD************** and raised one more complaint No: AD**************. This loan was not applied from our side which amount was not utilized. We checked with bank team th...
Jun 24, 2019 by K Madhusudhan
PayTM - Paytm postpaid bill Open
On **th May, my Paytm account was hacked. I immediately complained about it to Paytm customer support team and they advised me to drop an email to them. I have requested them to immediately block my account and have shared the required details....
Jun 23, 2019 by QAZI FAKHIR
Google Pay - Refund against dispute not credited Open
I have opened a dispute on Google pay for transaction done towards Tata sky UPI payment of Rs. **** since **rd May ****. Rs ****.** debited from a/c ****** on **-**-** to VPA billdeskpg.tatasky@icici (UPI Ref No ************). Their chat suppor...
Jun 18, 2019 by Pradeep Patil
Citi Bank - Account got blocked Open
I have a Citi Bank salary account. My account is blocked for an online transaction done in a shop long back. Citi bank needs Shopkeeper's personal information. Shopkeeper denied me and also Citi Bank executive. He states why would I provide my ...
Jun 17, 2019 by Abhishek N Rao G
Hdfc Bank - ATM/Debit Card amount deducted twice Open
My father swiped his ATM/debit card of HDFC bank in a hospital in Dombivli (Dist: Thane, Maharashtra) to pay the hospital bills. The first time the POS terminal didn't work, no receipt came out. So, he swiped in the second POS terminal and it w...
Jun 16, 2019 by Shailendra Kulkarni
Hdfc Bank - Fraud transaction through UPI Open
On **-**-****, in the morning fraud transaction of Rs. ***** had taken place from my HDFC bank saving account. Immediately I blocked my account and debit card and internet banking as well. I also gave written complaint in HDFC bank by filling ...
Jun 12, 2019 by Chandra Prakash Gupta
PayTM - Amount not credited in receivers account Open
I transferred **** Rs. from PayTM by using UPI (PayTM UPI) on ** May **** and my amount also debited from the bank account. The transaction showed success but till ** May **** amount not credited in my Punjab National Bank account. Please solve...
Jun 12, 2019 by SANDEEP KUMAR SHARMA
Sbi Nerul West (code) - Fraudulent transaction happened from SBI net banking Open
On date **/**/**** at midnight after *:** am to * am till morning fraudulent transaction has been taken place from my SBI saving account No. *********** (Branch-Nerul West, code-*****) of amount ******=** by ** different transaction which is ye...
Jun 11, 2019 by Sunil Vilas Jadhav
Sbi Bank - Fraud transaction in credit card Open
On **th May morning around *.** hrs, I received some messages on my mobile one after one. I immediately checked the message box as I came to notice that *****/- Rs transaction is done in my card in Amazon. I called the SBI credit card customer ...
Jun 08, 2019 by Aravind Kumar
Sbi Credit Card - Fraudulent transaction done Closed
I had made a transaction using my SBI Credit card on MedPLus outlet retail store, **th main road, HSR Layout Bangalore *** on **-**-**** through PhonePay Pvt. Ltd (Transaction I.D. C**********************). However, in charge of Kedplus retail ...
May 29, 2019 by Ghanshyam Singh
United Bank Of India and icici bank of hazaribag - Complaint against United Bank Of India Open
This is the complaint letter against United Bank of India, Hazaribag, branch code- **** and Icici Bank Hazaribag. This is to inform you that on dated **/**/**** I have withdrawn Rs. ***** from my united bank of India debit card from the ICIC...
May 27, 2019 by AHMAD AZHAR
PayTM - Money got deducted from PayTm wallet but bbdaily wallet did not get credit Open
For the last * month, I am hanging between paytm and bbdaily. Paytm says transaction successful from there side but bdaily says they have not received money as transaction failed. After calling multiple times, both are checking problem from the...
May 23, 2019 by Shivesh Kumar
Freecharge - FreeCharge payment reinitiate without my consent and made double payment Closed
Yesterday night I made a payment of ***/- for my electricity bill through Freecharge. First of all their system is very slow. I had to wait for a long time and then finally my transaction got failed. As today's was the last day of the bill paym...
May 18, 2019 by Kushagra Bindal
itunes and SBI - Unauthorized transaction using my debit card Closed
I don't own any apple products. The following two transactions were carried out using my debit card. I'm in the UK now and the debit card is with me. *. For purchase worth Rs. **** on POS *************** at ITUNES.COM/BILL txn# ****** *. For...
May 16, 2019 by Soundarya
Phonepe - Didn't get my money Open
I have purchased some items from Shri Krishna dairy and department amount ***/- Rs. I have paid through Phonepe UPI. At the time of payment, it was in processing. After waiting *-** mins we paid by cash and left the shop. We also confirmed with...
May 14, 2019 by Nishu Maheshwari
Axis Bank - Unauthorised transaction done Open
I received notification in my phone that amount of rupees **,***+**,***+**,***=***,***/- total one lakh rupees debited from my account immediately. I have been reported to Axis bank Kalyan Nagar branch and they block the ATM debit card by repor...
May 11, 2019 by Ali Ahmed
ICICI Bank Limited - Fail to serve service as per their commitment Open
I am working as an operator in a private company (Mindarika Private Limited ) at village Navada Fatehpur near Manesar Gurugram. I have an account in ICICI bank and its ATM card by which I had gone through an ATM fraud **/*/**** as one unknown p...
May 11, 2019 by Ajmer Singh
Sbi Cards & Payments Service Private Limited - Money laundering by the company Open
I have been charged two times the conversion fees on the name of markup fees. One is the time when sent an international payment and the other on the amount in the card statement. *) When I sent an International payment the currency conversion...
May 07, 2019 by Yuvraj dixit
EMoney Exchange - After receiving money exchanger cheated Open
My complaint is against ‘e-money exchange’. Available details of this fraud exchange company are as given below: Website: https://emoneyxchanger.com Contact email id: info@EmoneyXchanger.co.in (but this id is fake and it does not work) ...
May 06, 2019 by SREEKUMAR
Sbi Credit Card - Excessive finance charge and that too without informing Closed
SBI credit card charged more than **,*** Rs as financial charges & IGST from me from the past * months. I'm a person who pays the full due amount without pending single paise while my earnings are only around **k per month. I noticed it only th...
May 05, 2019 by Guru Ragavendran
Razorpay - Amount not credited Closed
Ticket ID - ****** [Grievance] Both of the above. Amount debited to my HDFC account but not credited to the vendor. Refund also not credited. This is with reference to the direct payment transaction done on **-*-**** for Rs.*,**,***.** vide Me...
May 05, 2019 by Vinod Agarwal
PayTM - Against fraud transactions happened Open
I would like to inform you that mobile no. ********** linked/hacked to my Paytm application on dated **th April **** and started login on dated **th April **** which I came to know through my email id ( started receiving security alert messages...
May 04, 2019 by Abhinav Nagaria
ICICI Bank Limited - Cash withdrawal due to the lost card was not blocked Open
I, the undersigned would like to report an incident which occurred to me regarding unauthorized cash withdrawal from NON- ICICI ATM using my ICICI debit card. The sequence of event is as under: > On the **th of April ****, I went to NON-ICI...
May 02, 2019 by TAPAN SHAH
Hdfc Bank - Bad customer support Closed
I have tried to withdraw the amount from Axis ATM using HDFC bank, but suddenly because of the power shortage the atm got switched off, but my account debited with the amount *** from Hdfc bank. When I try to call Hdfc bank it is the long autom...
Apr 30, 2019 by Ayub Khan
Axis Bank - Cheque dishonoured by the bank Open
Because of some security issues the Axis bank ltd. close my account and they issue a cheque against the amount of balance in my bank account. I go to the State Bank Of India branch for clearing of the cheque. I drop it for clearing. On **, Apri...
Apr 29, 2019 by ANSHUL GUPTA
Google Pay - Amount not refunded Closed
I have paid an MSEB light bill amount of ****. The transaction failed amount debited from my account Rs **** on ** March ****. Its a month they are giving only the false commitment to me that I will get the refund in * business day. They keep...
Apr 29, 2019 by Rashmi Langhe
Phonepe And Sbi Bank - Money not credited Closed
It happens on ** Feb ****. The sender who is also my roommate sent money on ** Feb. It was immediately deducted from his bank account. But the transaction was showing pending on phonepe till ** Feb. It started to show successful in phonepe app ...
Apr 28, 2019 by Shivam Dwivedi
Icici Bank Ltd. - Declined transaction in bill statement Open
On **th I have done two transaction of different amount of ₹ *****.** and ₹*****.** from which *st transaction has been declined due to incorrect CVV of amount ₹*****.** and asked to do another transaction for the booking. So I have done ...
Apr 27, 2019 by Faisal Alvi Sheikh
PayTM - Money deducted from wallet but merchant did not receive it Open
On **th April ****, I transferred **** Rs. from my wallet to BB daily. Immediately I got a failed transaction message from the merchant denoting that the merchant did not get the money. Despite several calls, messages and email paytm has failed...
Apr 26, 2019 by Komal Bais
Punjab National Bank - Cash debited but not credited Open
* months ho gya h but PNB bank ne mera *****.** nhi dya h. Vo kahta h ki transaction succes hua h. Lekin mujhe paisa nhi mila h. Pnb Bank wala kahta h ki aap CCTV footage ke liya aply kra apko *****.** mil jayga. Lekin ** months ho gya hai abi ...
Apr 25, 2019 by Gaurav Sharma
Paytm Business - Amount not credited into bank Open
Received Rs. ***** from my client on **-**-**. But it still not credited into my bank account. Neither could I refund to him back. Really worst. Even if I call the customer care, they are saying transaction got failed. How the hell the transact...
Apr 25, 2019 by Suresh
Sbi Credit Card - Suspicious transactions done Awaiting Details
Hoping it is not done by SBI customer care representative. SBI Bank should act on this ASAP. Beware some of the gangs are using SBI Bank Name and sending OTPs from AD - SBI Card AX - SBI Card Call received on **th April **** Time: **:** AM...
Apr 24, 2019 by Abhishek Malhotra
State Bank Of India - Misleading information and negligent work Open
I approached ombudsman to vide complaint I'd no *************** registered on **.**.**** and complaint registered with the SBI vide I'd no ********** dated **.**.**** followed by reminders but in vain. The below-mentioned complaint registered ...
Apr 22, 2019 by Vivek Bhatia
Phone Pe Indias Payment App - No response by the company Closed
I have transacted at Apollo Pharmacy Store on **/**/** of Rs ***.* using my registered mobile number. Storekeeper denied successful transaction at his end but money got deducted from my account. I have called customer care so many times but the...
Apr 19, 2019 by Sonu agarwal
PayTM - Money transferred to other person by mistake Open
I was transferring Rs *** to internet connection guy in Bangalore on April ** ****, around **.** am and by mistake it transferred to other person or merchant Manjunatha BN. Right away I complained to Paytm customer support but they don't bother...
Apr 19, 2019 by MD FARIDI
Airtel Payments Bank - Need closing balance reflect in transaction history against every transaction Open
As a customer I am using an e-wallet, I need to know what is my closing balance against every transaction I make in Airtel Payments wallet whether that is a credit or debit. As of now, this is not enabled in Airtel app but this is a must optio...
Apr 19, 2019 by Prabhu Shankar Babu
Airtel bank - Amount debited from the account Closed
I have an account with the bank. On date *rd April **** approx *:** evening I was adding money with my SBI debit card ending with ****. The money was deducted from my SBI debit but not credited to my account. I contacted airtel customer care an...
Apr 17, 2019 by SURENDRA RAUT
Axis Bank - Amount got debited from my bank account Open
My account got debited with Rs. ***+**as the consolidated charges. I asked the manager why my account got debited as I have done all my transactions properly. When I went to the bank then they also not properly answered. I send mail to axis cus...
Apr 17, 2019 by VIGNESH K
PayTM - Amount got debited Open
On **th April ****, I have done a transaction using my Paytm Payments bank card of amount ₹ *,***/-. Amount got debited from my account but here ATM has declined my money. I didn't receive the physical cash. Immediately I have raised a ticket...
Apr 16, 2019 by V Srikanth
Phonepe - Worst service given Open
When I'm buying gold it shows me that you can sell your gold after ** hours. After ** hours I try to sell the gold at a very nice price. But it shows me ' due to internal security reasons your transaction is declined'. When I talk with customer...
Apr 16, 2019 by Sanjay yadav
Apcfss - Refund not received Open
When I applied for revaluation the transaction got aborted and my money gets deducted. When I contacted the customer care mobile number they are not lifting. I need the money back. I need to reapply. I need to reapply the last date is appearing...
Apr 15, 2019 by Madhu
State Bank of India - ATM failed transaction Open
I have a salary account ( Customer id: ********) in HDFC Bank, Vijaynagar Branch, Mysore. I am working in Raghupati Singhania Cetre of Exellence. I had withdrawn Rs *****/- on **.**.**** ( approx *.** pm), but the transaction was failed due to ...
Apr 15, 2019 by Arnab Dutta
Phonepe - Amount not credited Closed
I transferred Rs **** from Canara Bank to Karnataka Vikas Grameen bank through phonepe. The amount debited from Canara bank but amount not credited to KVGB. I waited * working days but no repose from phonepe. I am unsatisfied with phonepe servi...
Apr 14, 2019 by Ambrish
Sbi And Phonepe - Amount not refunded Closed
I have transferred Rs ****/- on dated **/**/**** to my wife account through Phonepe Apps (UPI). The transaction was failed but the amount is debited from my account. I am talking to Phonepe Apps and SBI customer care but not the good answer of...
Apr 11, 2019 by Sapan Joyoti Roy
Phonepe And Sbi Bank - Failed transaction balance not refunded Open
I would like to inform you that I have sent the money of Rs ***** to Bharat pay but the transaction was not successful. The payment id is P********************** and the UTR no are ************ and Ref No. Transfer to *************. This transa...
Apr 11, 2019 by Ravi kumar
Airtel Payment Bank - Amount not credited in my wallet Open
I have added ₹**** on * April in my airtel wallet using UPI. My money is debited from my account but not credited in the wallet. I already registered a complaint in the bank as well as Airtel. Bank told me transaction is completed successfull...
Apr 09, 2019 by Vasu garg
