- Stale food received Open
I had ordered * chicken biryanis and * butter chicken through swiggy from Golden Orchid Bhubaneswar on **/**/** at **.** pm. The food was delivered at **.** pm. But while eating found that the food was stale and had to be thrown away. The food was ordered for my in-laws so it was a question of my prestige. Raised an issue with swiggy customer support. Called and chatted with them but didn't get a proper response nor a refund. Since that day has never ordered through swiggy. Waited for a few days hoping that I will get a call back from swiggy but in vain.
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Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...
Jun 06, 2020 by Vamsi Krishna
Item missing from order no *********** The package was not sealed as well. No resolution. ...
Jun 04, 2020 by Komal kaustubh
Swiggy - Food not delivered Closed
the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....
May 25, 2020 by kashish khurana
They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...
May 24, 2020 by Sowmith Reddy