- Food delivered from different restaurant Open
Order id #***********. I have ordered food from Hyderabad chef via Swiggy. But they delivered from some other hotel. I asked the delivery guy but no proper response. I have a complaint at swiggy support. They gave me a compensation coupon. When I was trying to use it that was not working. Contacted them about the issue then they said in future it won’t happen but no response for the coupon. Asked many times but no response and finally said we cannot provide compensation for this type of issue. Even though they provided the coupon they replied like this.
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An apology letter from company official
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"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
sweets are fully melted and i told to delivery partner but delivery boy told me to complaint on swiggy chat. i m fully eligible for replace refund. but they dont give me any refund replace aginst my order id #***********...
May 29, 2019 by mohit
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde