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Case Details
Personal Info
Resolution
Excitel Broadband Private Limited - No Internet Connectivity for last 4 days Closed
Excitel Broadband has been fooling people by charging full amount but not providing services at all. My internet connection went down *th time in last ** days. Every time it goes up after *-* hours but this time it went down on **-Jul-**** (S...
Jul 29, 2020 by Ankur Saxena
Excitel Broadband Private Limited - Experience complaints Excitel not resolving issues Closed
since last * months , internet service is erratic, frequent disconnection, slow speed, ping issues. these issues are happening very frequently. This is affecting my work and business. causing reputation dent and losses that i cant take estimate...
Jul 08, 2020 by santosh kumar yadav
Excitel Broadband Private Limited - No internet since one month Closed
My broadband is probably dead much ago but i found dead after work started after lockdown in june ****. After making various calls to the engineer who fixed it and sending various request email and doing tweets on twitter, nothing happened afte...
Jun 22, 2020 by Rakesh Kumar
When I got excitel connection first time in July ****, they started disconnecting my internet from very same day. I suffer for around continuosly * months as the plan was of * months. Again, when I recharged it for second time on June **, they...
Jun 16, 2020 by Nikhil Roy
Excitel Broadband Private Limited - Excitel Broadband service provider cheating Open
They are not providing any internet speed as per the plan chosen. They first collect in advance and they stop giving internet/speed. I have called the customer care and raised several tickets but no one is taking any action or responding.I have...
Jun 07, 2020 by Ankush
Excitel Broadband Private Limited - Could have lost oney Open
It's been every day issue no internet , ping loss , frequently disconnection of internet . And this is seriously frustrating since while trading if this thing happens I can loss huge amount of money . After getting in touch with customer care e...
Jun 03, 2020 by Ritwik PATWAL
Excitel Broadband Private Limited - No internet connectivity Closed
I have already paid for whole year, but since jan****, there internet connectivity got worst day by day, daily internet outage in between *-* hr. But since lockdown, the internet connectivity gone to halt, there were days when internet gone fo...
Jun 01, 2020 by Deepak pal
Excitel Broadband Private Limited - Took money with not service Closed
The Internet frequently disconnects. When I try to contact customer care service. They just tell to wait and have patience. In the month of May I had almost **-** open issues. Neither internet works as expected or technician picks up the call. ...
May 26, 2020 by Raja Shekar
I've requested to upgrade my Internet to fiber but after more than ** days still didn't got Upgrade now when I am asking for Refund They're saying its with us safe and the poor connectivity out of **days, **-** days when I get a speed of *** Kb...
May 25, 2020 by Ankit Arya
Excitel Broadband Private Limited - Everyday no no internet connectivity Open
From the day i have baught this connection. I have been only making complaints everyday . Till now i have made more than ** complaints about no internet connectivity. I need a full refund of my payment. Its been only one month the connection wa...
May 23, 2020 by Kajal Sharma
Excitel Broadband Private Limited - Internet connection not working Closed
Hello, My name is Kashif from Ansari Road, Dariyaganj, New Delhi. I have Excitel internet broadband connection at home. The connection is not working since **th May, ****. Numerous complaints have already been lodged with Excitel but witho...
May 22, 2020 by Kashif Ahmed
Excitel Broadband Private Limited - Speed issue Closed
I subscribed for internet connection from Excitel in Ghaziabad area. I was promised that I will get ** mbps. After ** days I started getting worst speed ever between *-* mbps. I am waiting from ** days and no one is trying to get it resolved at...
May 20, 2020 by Pawan Mishra
Excitel Broadband Private Limited - Took Plan of but only getting Closed
Hello Sir, I am Hemant user of Excitel with user id hemant@*** from past * months i had faced problem with this company i recharge long term plan about * months recently i had done recharge of ****/- for *** mbps plan but only ad noted that w...
May 19, 2020 by Hemant
Excitel Broadband Private Limited - No internet service since last 6 days Open
Please provide me information regarding where I should complain against your inability to provide services. Excitel- My broadband service provider closed internet service since Saturday in the name of lock down. Your customer care is irrespon...
Mar 27, 2020 by Anand Kumar
Excitel Broadband Private Limited - Speed issue Open
I'm facing the speed issue. Whenever i call the customer service no they gave me the **hrs to resolve the issue and still no one is able to resolve it. I'm not getting the speed as per my plan. Due to Corono Virus epidemic I'm working from home...
Mar 19, 2020 by Vaishali Tayal
Excitel Broadband Private Limited - Refund issue Closed
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...
Mar 12, 2020 by Roushan Ahmed Khan
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharg...
Mar 07, 2020 by Vaibhav Garg
Excitel Broadband Private Limited - Internet not working even after multiple complaint Closed
Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technicia...
Jan 01, 2020 by Sandip
Excitel Broadband Private Limited - I am not able to get the internet from last one month Closed
HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concer...
Nov 14, 2019 by Sandeep paleru
Excitel Broadband Private Limited - Worst service and improper response Open
I had recently taken the connections where I am facing frequent network issues that are common in them but customer service horrible they speak with a lot of attitude and disconnects the phone....
Nov 03, 2019 by Sabbineni Sairam
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