Excitel Broadband Private Limited
- Took money with not service Closed
The Internet frequently disconnects. When I try to contact customer care service. They just tell to wait and have patience. In the month of May I had almost **-** open issues. Neither internet works as expected or technician picks up the call. They are just looting money and not giving service. Once take a look at @excitel_rocks twitter handle. You can see so many open issues. I'm working from home and this totally affecting my work.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....
Oct 06, 2020 by Ashish Kotnala
Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....
Sep 07, 2020 by Deepak jha
My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...
Sep 07, 2020 by Manish Chandra Upadhya
i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...
Aug 30, 2020 by Utkarsh Sharma
I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...
Aug 22, 2020 by Prashant Sikriwal