Excitel Broadband Private Limited
- I am not able to get the internet from last one month Closed
HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concern team also but they are not responding in mail also like this daily i am calling they are not responding properly ,My concern is i paid one year amount to the concern braadband ,after that i raised a complaint to consumer forum (ticket no : *******) the consumer team send a mail to concern team as well as they told to send my side also to the concern broadband on ** of October they said wait for * to ** days i waited after * th day both sides we sent remainder mails also still now the brodband is not respond again the consumer service said raise a ticket to pgportal ,still now i am not getting any respond to concern team ,so again i called to consumer service they said to go to Rangareddy District Consumer Court and Consumer Forum meanwhile i am complaint to in this portal please help me asap
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Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Hello Sir, I am Hemant user of Excitel with user id hemant@*** from past * months i had faced problem with this company i recharge long term plan about * months recently i had done recharge of ****/- for *** mbps plan but only ad noted that w...
May 19, 2020 by Hemant
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...
Mar 12, 2020 by Roushan Ahmed Khan
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharg...
Mar 07, 2020 by Vaibhav Garg
Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technicia...
Jan 01, 2020 by Sandip
Since a week INTERNET service is lost in my area i.e. Jeedimetla. When i have visited the technician named Suresh at Tejasri Communications, IDPL, Hyderabad, Telangana he says that we have major queries to resolve so i cannot address your issue...
Oct 16, 2019 by Sobin K Sunny