Excitel Broadband Private Limited
- Refund issue Closed
Roushan Ahmed Khan filed this complaint against Excitel Broadband Private Limited on Mar 12, 2020
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could not help. So my renewal period came, the customer support told me sir renew the connection by paying *** due amount and your connection will be Up and running as we have fixed the issue. After paying also it was same and i followed but no positive outcome, so I requested them for refund. Now the customer support tell me we will get back to you but they are not refunding my money. Its been more than * weeks now.
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Resolution Demanded:
Refund / Credit for purchase
Excitel Broadband Private Limited
Resolved
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Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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