consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund issue
Records save successfully

Excitel Broadband Private Limited

 - Refund issue Closed

Roushan Ahmed Khan filed this complaint against Excitel Broadband Private Limited on Mar 12, 2020

My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could not help. So my renewal period came, the customer support told me sir renew the connection by paying *** due amount and your connection will be Up and running as we have fixed the issue. After paying also it was same and i followed but no positive outcome, so I requested them for refund. Now the customer support tell me we will get back to you but they are not refunding my money. Its been more than * weeks now.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase

Excitel Broadband Private Limited

33 Total Complaints
22 Total
Resolved
66.67% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

PayTM

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Excitel Broadband Private Limited)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Excitel Broadband Private Limited - Pathetic service record and no complaint resolution since many days Closed

I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....

Oct 06, 2020 by Ashish Kotnala

Excitel Broadband Private Limited - No internet connection since last 2 days Closed

Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....

Sep 07, 2020 by Deepak jha

Excitel Broadband Private Limited - Broadband not working Closed

My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...

Sep 07, 2020 by Manish Chandra Upadhya

Excitel Broadband Private Limited - They won t fix my internet Closed

i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...

Aug 30, 2020 by Utkarsh Sharma

Excitel Broadband Private Limited - No Customer support No internet Closed

I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...

Aug 22, 2020 by Prashant Sikriwal

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Bihar
  • |
  • Uttar Pradesh
  • |
  • West Bengal
  • |
  • Himachal Pradesh

Consumer Forum :

  • Lakshadweep
  • |
  • Arunachal Pradesh
  • |
  • Sikkim
  • |
  • Uttarakhand

Online Complaints :

  • Postal Complaints
  • |
  • Insurance Complaints
  • |
  • Telecom Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.

  • File a Complaint
  • |
  • Talk to Lawyer