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Case Details
Personal Info
Resolution
Excitel Broadband Private Limited - No Speed Now No Internet Closed
I took their Connection when they come to offer the service they promise best service in area bla bla bla so many promises but they can't even solve a issue which i raised **days ago no i left with no internet connection when i try to complaint...
Feb 13, 2024 by Udit
Excitel Broadband Private Limited - Installation not done Open
I requested for new Excitel broadband connection on saturday. I was told it will be installed by sunday evening, after multiple calls the ground team who took the payment didnt answer any calls and one time he responded he was very rude to my ...
Jun 26, 2023 by KALPANA RACHEL
Excitel Broadband Private Limited - Rude and illigitimate Closed
There is an operator in the area pin code ****** by the name Pawan Singh- **********. He installed services last night and when i asked him to at least a leave some wire, to put it around window, he started shouting and got agitated. I ignored...
Jun 02, 2023 by Vijay Goyal
Excitel Broadband Private Limited - Robocall 50 times a day Open
I have been facing with your IVR system. I have been receiving calls from the IVR every ten minutes, which is causing a disturbance to my daily routine and interfering with my work. I am mantilla hassars by this ROBO Call. I am regularly approa...
May 29, 2023 by Atul jha
Excitel Broadband Private Limited - Excitel Fraud Company Open
I applied for a new connection with Excitel and paid them **** rupees. The sales representative, Sachin Chaudhary, assured me that the installation would be done within * hours. He visited my home and collected the payment. However, after a wee...
May 12, 2023 by Gopal Singh
Excitel Broadband Private Limited - Denial of Refund Closed
I have asked Excitel to terminate my broadband connection,take their router and initiate my refund in january ****. Even after * months they are still processing my application and denying for refund. Pathetic Company,pathetic internet and terr...
Apr 08, 2023 by Aryan Bhattacharya
Excitel Broadband Private Limited - Refund not Received m Closed
I HAVE ALREADY PURCHASED EXCITEL BROADBAND CONNECTION I TERMINATION THE SERVICES AND HAND OVER THE DEVICE ON ** SEP **** BUT I DIDN'T RECEIVE THE REFUND OF **** RS ITS BEEN * MONTHS PLEASE LOOK INTO THIS MATTER AND DO THE NEEDFUL...
Jan 10, 2023 by Sameer Bilal
Excitel Broadband Private Limited - Security deposit money of Excitel broadband Open
Security deposit ₹**** refund has not been given to me yet and its been more than *** days and they told me that within ** days refund will be processed. No updates and no relevant inormation given to me yet regarding refund and every represe...
Jan 10, 2023 by Ashwani Kumar
Excitel Broadband Private Limited - No internet services even after Recharge Closed
I have an Internet connection at my home H**** Officers City I, Raj Nagar Extn. Ghaziabad ******. The connection was inactive for the past few months as I was not in town. I contacted customer care to confirm whether the connection can be resum...
Feb 21, 2022 by GAURAV TYAGI
Excitel Broadband Private Limited - Not refunding the security deposit Closed
On *rd May, I requested excitel broadband to terminate my broadband connection due to several issues (rude customer care staff, frequent disconnection, no prompt resolution for any reported issues) faced within *-* months and refund the securit...
Jul 24, 2021 by Parijat Srivastava
Firstly, i have copper cable connection and operator promised to provide fibernet as it arrives in my area. I have called numerous times in past * months for the fibernet. They always say we are doing or technicians are coming but no services ...
Jul 23, 2021 by Yogita gupta
Excitel Broadband Private Limited - Last Two Days No Internet Filed a complaint but No Resolution Open
I have raised a complaint to excitel and ot has been two days but still no internet. It is impacting my work as I am working from home. I have also made a * month fee but they do not bother. I want refund for the rest of the * months....
Jun 22, 2021 by Sumit Rajliwal
I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....
Oct 06, 2020 by Ashish Kotnala
Excitel Broadband Private Limited - No internet connection since last 2 days Closed
Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....
Sep 07, 2020 by Deepak jha
Excitel Broadband Private Limited - Broadband not working Closed
My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...
Sep 07, 2020 by Manish Chandra Upadhya
Excitel Broadband Private Limited - They won t fix my internet Closed
i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...
Aug 30, 2020 by Utkarsh Sharma
Excitel Broadband Private Limited - Service not provided what I paid for Open
Pallav Kansal this side with reference to the customer ID: **********. It's been more than * years since I am associated with Excitel as a loyal customer and the kind of treatment and services I am receiving since the last * months is just hig...
Aug 28, 2020 by Pallav Kansal
Excitel Broadband Private Limited - No Customer support No internet Closed
I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...
Aug 22, 2020 by Prashant Sikriwal
Due to no service and complaint delayed I lost my ongoing project worth . This is happening all months once. I am totally fed up with this type of services....
Aug 22, 2020 by Sumit Kumar
Excitel Broadband Private Limited - Disconnectivity and soo many unresolved tickets Open
This is Prashant, I have been facing the issue with disconnectivity for a long time now. In just *-* days I face the same issue. in just ** days I faced the issue for like * times and faced the disconnectivity for around * days. Today I got to ...
Aug 13, 2020 by Prashant jain
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