Excitel Broadband Private Limited
- No Internet Connectivity for last 4 days Closed
Excitel Broadband has been fooling people by charging full amount but not providing services at all.
My internet connection went down *th time in last ** days. Every time it goes up after *-* hours but this time it went down on **-Jul-**** (Sunday) and since then there is no connectivity provided by this ISP.
I have raised ticket which usually says ** hours maximum time for resolution but it is now counting time in negative hours ( -*d **:**:**).
Actions taken till now :
*. Raised ticket on their Mobile Application
*. Dropped direct message at their twitter handle @excitel_rocks
*. Dropped several tweets tagging their handle
*. Called close to ** times to their regional partner.
* . Called their customer service
Due to this issue, my office work is totally hampered not just because my broadband internet is down but I am getting disturbed mentally as I have to call and tweet everyday as mentioned above which disturbs my mind and reduces my productivity in office work.
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....
Oct 06, 2020 by Ashish Kotnala
Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....
Sep 07, 2020 by Deepak jha
My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...
Sep 07, 2020 by Manish Chandra Upadhya
i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...
Aug 30, 2020 by Utkarsh Sharma
I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...
Aug 22, 2020 by Prashant Sikriwal