Excitel Broadband Private Limited
- No connectivity since 8 days created over 10 tickets no resolution customer care executives only Closed
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharge for two months and was constantly called by excitel care for recharging and they promised to provide grace days for december and better services now. However when I recharged on feb ** **** for * months pack at Rs **** I did not see internet coming, I launched a ticket and was promised resolution within * day. However no resolution till more than * days. I have launched around ** tickets and am daily calling executived. They are fooling me saying it will correctef by tomorrow or today evening. I have been constantly asking for proof or give me in written however they haven't shown any proof or updated ticket with their claims. They are just fooling me everyday. I have lost all hopes. Please help me refund my hard earned money
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...
Mar 12, 2020 by Roushan Ahmed Khan
Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technicia...
Jan 01, 2020 by Sandip
HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concer...
Nov 14, 2019 by Sandeep paleru
Since a week INTERNET service is lost in my area i.e. Jeedimetla. When i have visited the technician named Suresh at Tejasri Communications, IDPL, Hyderabad, Telangana he says that we have major queries to resolve so i cannot address your issue...
Oct 16, 2019 by Sobin K Sunny
I took a excitel connection about * year back, and paid rs.****.* as security money plus monthly charges in cash to the local operator. As i am getting transferred to another town and i am asking for return of security money which the local ope...
Oct 14, 2019 by Balwant Singh Bisht