Excitel Broadband Private Limited
- No connectivity since 8 days created over 10 tickets no resolution customer care executives only Closed
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharge for two months and was constantly called by excitel care for recharging and they promised to provide grace days for december and better services now. However when I recharged on feb ** **** for * months pack at Rs **** I did not see internet coming, I launched a ticket and was promised resolution within * day. However no resolution till more than * days. I have launched around ** tickets and am daily calling executived. They are fooling me saying it will correctef by tomorrow or today evening. I have been constantly asking for proof or give me in written however they haven't shown any proof or updated ticket with their claims. They are just fooling me everyday. I have lost all hopes. Please help me refund my hard earned money
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
I have already paid for whole year, but since jan****, there internet connectivity got worst day by day, daily internet outage in between *-* hr. But since lockdown, the internet connectivity gone to halt, there were days when internet gone fo...
Jun 01, 2020 by Deepak pal
The Internet frequently disconnects. When I try to contact customer care service. They just tell to wait and have patience. In the month of May I had almost **-** open issues. Neither internet works as expected or technician picks up the call. ...
May 26, 2020 by Raja Shekar
I've requested to upgrade my Internet to fiber but after more than ** days still didn't got Upgrade now when I am asking for Refund They're saying its with us safe and the poor connectivity out of **days, **-** days when I get a speed of *** Kb...
May 25, 2020 by Ankit Arya
Hello, My name is Kashif from Ansari Road, Dariyaganj, New Delhi. I have Excitel internet broadband connection at home. The connection is not working since **th May, ****. Numerous complaints have already been lodged with Excitel but witho...
May 22, 2020 by Kashif Ahmed
I subscribed for internet connection from Excitel in Ghaziabad area. I was promised that I will get ** mbps. After ** days I started getting worst speed ever between *-* mbps. I am waiting from ** days and no one is trying to get it resolved at...
May 20, 2020 by Pawan Mishra