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Excitel Broadband Private Limited

 - Experience complaints Excitel not resolving issues Closed

santosh kumar yadav filed this complaint against Excitel Broadband Private Limited on Jul 08, 2020

since last * months , internet service is erratic, frequent disconnection, slow speed, ping issues. these issues are happening very frequently. This is affecting my work and business. causing reputation dent and losses that i cant take estimate.

everytime i register complaints , they close it without talking to me even without confirming if issue is solved. everyday im facing issues again and again, causing work problems , and mental agony. raised complaint to their nodal office appellate authority but no respite.

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Resolution Demanded:
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Excitel Broadband Private Limited

33 Total Complaints
22 Total
Resolved
66.67% Consumer Satisfaction

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Related Complaints

Excitel Broadband Private Limited - Pathetic service record and no complaint resolution since many days Closed

I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....

Oct 06, 2020 by Ashish Kotnala

Excitel Broadband Private Limited - No internet connection since last 2 days Closed

Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....

Sep 07, 2020 by Deepak jha

Excitel Broadband Private Limited - Broadband not working Closed

My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...

Sep 07, 2020 by Manish Chandra Upadhya

Excitel Broadband Private Limited - They won t fix my internet Closed

i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...

Aug 30, 2020 by Utkarsh Sharma

Excitel Broadband Private Limited - No Customer support No internet Closed

I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...

Aug 22, 2020 by Prashant Sikriwal

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