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Helping you with Excitel Broadband Private Limited complaints
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....
Oct 06, 2020 by Ashish Kotnala
Excitel Broadband Private Limited - No internet connection since last 2 days Closed
Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....
Sep 07, 2020 by Deepak jha
Excitel Broadband Private Limited - Broadband not working Closed
My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...
Sep 07, 2020 by Manish Chandra Upadhya
Excitel Broadband Private Limited - They won t fix my internet Closed
i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...
Aug 30, 2020 by Utkarsh Sharma
Excitel Broadband Private Limited - Service not provided what I paid for Open
Pallav Kansal this side with reference to the customer ID: **********. It's been more than * years since I am associated with Excitel as a loyal customer and the kind of treatment and services I am receiving since the last * months is just hig...
Aug 28, 2020 by Pallav Kansal
Excitel Broadband Private Limited - No Customer support No internet Closed
I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...
Aug 22, 2020 by Prashant Sikriwal
Due to no service and complaint delayed I lost my ongoing project worth . This is happening all months once. I am totally fed up with this type of services....
Aug 22, 2020 by Sumit Kumar
Excitel Broadband Private Limited - Disconnectivity and soo many unresolved tickets Open
This is Prashant, I have been facing the issue with disconnectivity for a long time now. In just *-* days I face the same issue. in just ** days I faced the issue for like * times and faced the disconnectivity for around * days. Today I got to ...
Aug 13, 2020 by Prashant jain
Excitel Broadband Private Limited - No Internet Connectivity for last 4 days Closed
Excitel Broadband has been fooling people by charging full amount but not providing services at all. My internet connection went down *th time in last ** days. Every time it goes up after *-* hours but this time it went down on **-Jul-**** (S...
Jul 29, 2020 by Ankur Saxena
Excitel Broadband Private Limited - Experience complaints Excitel not resolving issues Closed
since last * months , internet service is erratic, frequent disconnection, slow speed, ping issues. these issues are happening very frequently. This is affecting my work and business. causing reputation dent and losses that i cant take estimate...
Jul 08, 2020 by santosh kumar yadav
Excitel Broadband Private Limited - No internet since one month Closed
My broadband is probably dead much ago but i found dead after work started after lockdown in june ****. After making various calls to the engineer who fixed it and sending various request email and doing tweets on twitter, nothing happened afte...
Jun 22, 2020 by Rakesh Kumar
When I got excitel connection first time in July ****, they started disconnecting my internet from very same day. I suffer for around continuosly * months as the plan was of * months. Again, when I recharged it for second time on June **, they...
Jun 16, 2020 by Nikhil Roy
Excitel Broadband Private Limited - Excitel Broadband service provider cheating Open
They are not providing any internet speed as per the plan chosen. They first collect in advance and they stop giving internet/speed. I have called the customer care and raised several tickets but no one is taking any action or responding.I have...
Jun 07, 2020 by Ankush
Excitel Broadband Private Limited - Could have lost oney Open
It's been every day issue no internet , ping loss , frequently disconnection of internet . And this is seriously frustrating since while trading if this thing happens I can loss huge amount of money . After getting in touch with customer care e...
Jun 03, 2020 by Ritwik PATWAL
Excitel Broadband Private Limited - No internet connectivity Closed
I have already paid for whole year, but since jan****, there internet connectivity got worst day by day, daily internet outage in between *-* hr. But since lockdown, the internet connectivity gone to halt, there were days when internet gone fo...
Jun 01, 2020 by Deepak pal
Excitel Broadband Private Limited - Took money with not service Closed
The Internet frequently disconnects. When I try to contact customer care service. They just tell to wait and have patience. In the month of May I had almost **-** open issues. Neither internet works as expected or technician picks up the call. ...
May 26, 2020 by Raja Shekar
I've requested to upgrade my Internet to fiber but after more than ** days still didn't got Upgrade now when I am asking for Refund They're saying its with us safe and the poor connectivity out of **days, **-** days when I get a speed of *** Kb...
May 25, 2020 by Ankit Arya
Excitel Broadband Private Limited - Everyday no no internet connectivity Open
From the day i have baught this connection. I have been only making complaints everyday . Till now i have made more than ** complaints about no internet connectivity. I need a full refund of my payment. Its been only one month the connection wa...
May 23, 2020 by Kajal Sharma
Excitel Broadband Private Limited - Internet connection not working Closed
Hello, My name is Kashif from Ansari Road, Dariyaganj, New Delhi. I have Excitel internet broadband connection at home. The connection is not working since **th May, ****. Numerous complaints have already been lodged with Excitel but witho...
May 22, 2020 by Kashif Ahmed
Excitel Broadband Private Limited - Speed issue Closed
I subscribed for internet connection from Excitel in Ghaziabad area. I was promised that I will get ** mbps. After ** days I started getting worst speed ever between *-* mbps. I am waiting from ** days and no one is trying to get it resolved at...
May 20, 2020 by Pawan Mishra
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