Excitel Broadband Private Limited - Pathetic service record and no complaint resolution since many days ^Closed

I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....

Oct 06, 2020 by Ashish Kotnala

Excitel Broadband Private Limited - No internet connection since last 2 days ^Closed

Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....

Sep 07, 2020 by Deepak jha

Excitel Broadband Private Limited - Broadband not working ^Closed

My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...

Sep 07, 2020 by Manish Chandra Upadhya

Excitel Broadband Private Limited - They won t fix my internet ^Closed

i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...

Aug 30, 2020 by Utkarsh Sharma

Excitel Broadband Private Limited - Service not provided what I paid for ^Open

Pallav Kansal this side with reference to the customer ID: **********. It's been more than * years since I am associated with Excitel as a loyal customer and the kind of treatment and services I am receiving since the last * months is just hig...

Aug 28, 2020 by Pallav Kansal

Excitel Broadband Private Limited - No Customer support No internet ^Closed

I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support. I received a call from a person who cl...

Aug 22, 2020 by Prashant Sikriwal

Excitel Broadband Private Limited - Due to no service and complaint delayed I lost my ongoing project ^Closed

Due to no service and complaint delayed I lost my ongoing project worth . This is happening all months once. I am totally fed up with this type of services....

Aug 22, 2020 by Sumit Kumar

Excitel Broadband Private Limited - Disconnectivity and soo many unresolved tickets ^Open

This is Prashant, I have been facing the issue with disconnectivity for a long time now. In just *-* days I face the same issue. in just ** days I faced the issue for like * times and faced the disconnectivity for around * days. Today I got to ...

Aug 13, 2020 by Prashant jain

Excitel Broadband Private Limited - No Internet Connectivity for last 4 days ^Closed

Excitel Broadband has been fooling people by charging full amount but not providing services at all. My internet connection went down *th time in last ** days. Every time it goes up after *-* hours but this time it went down on **-Jul-**** (S...

Jul 29, 2020 by Ankur Saxena

Excitel Broadband Private Limited - Experience complaints Excitel not resolving issues ^Closed

since last * months , internet service is erratic, frequent disconnection, slow speed, ping issues. these issues are happening very frequently. This is affecting my work and business. causing reputation dent and losses that i cant take estimate...

Jul 08, 2020 by santosh kumar yadav

Excitel Broadband Private Limited - No internet since one month ^Closed

My broadband is probably dead much ago but i found dead after work started after lockdown in june ****. After making various calls to the engineer who fixed it and sending various request email and doing tweets on twitter, nothing happened afte...

Jun 22, 2020 by Rakesh Kumar

Excitel Broadband Private Limited - Frustrating Internet service by Excitel broadband in Adarsh Nagar New Delhi India ^Open

When I got excitel connection first time in July ****, they started disconnecting my internet from very same day. I suffer for around continuosly * months as the plan was of * months. Again, when I recharged it for second time on June **, they...

Jun 16, 2020 by Nikhil Roy

Excitel Broadband Private Limited - Excitel Broadband service provider cheating ^Open

They are not providing any internet speed as per the plan chosen. They first collect in advance and they stop giving internet/speed. I have called the customer care and raised several tickets but no one is taking any action or responding.I have...

Jun 07, 2020 by Ankush

Excitel Broadband Private Limited - Could have lost oney ^Open

It's been every day issue no internet , ping loss , frequently disconnection of internet . And this is seriously frustrating since while trading if this thing happens I can loss huge amount of money . After getting in touch with customer care e...

Jun 03, 2020 by Ritwik PATWAL

Excitel Broadband Private Limited - No internet connectivity ^Closed

I have already paid for whole year, but since jan****, there internet connectivity got worst day by day, daily internet outage in between *-* hr. But since lockdown, the internet connectivity gone to halt, there were days when internet gone fo...

Jun 01, 2020 by Deepak pal

Excitel Broadband Private Limited - Took money with not service ^Closed

The Internet frequently disconnects. When I try to contact customer care service. They just tell to wait and have patience. In the month of May I had almost **-** open issues. Neither internet works as expected or technician picks up the call. ...

May 26, 2020 by Raja Shekar

Excitel Broadband Private Limited - 2000 paid 60 days before but now neither refunding nor upgrading my internet ^Closed

I've requested to upgrade my Internet to fiber but after more than ** days still didn't got Upgrade now when I am asking for Refund They're saying its with us safe and the poor connectivity out of **days, **-** days when I get a speed of *** Kb...

May 25, 2020 by Ankit Arya

Excitel Broadband Private Limited - Everyday no no internet connectivity ^Open

From the day i have baught this connection. I have been only making complaints everyday . Till now i have made more than ** complaints about no internet connectivity. I need a full refund of my payment. Its been only one month the connection wa...

May 23, 2020 by Kajal Sharma

Excitel Broadband Private Limited - Internet connection not working ^Closed

Hello, My name is Kashif from Ansari Road, Dariyaganj, New Delhi. I have Excitel internet broadband connection at home. The connection is not working since **th May, ****. Numerous complaints have already been lodged with Excitel but witho...

May 22, 2020 by Kashif Ahmed

Excitel Broadband Private Limited - Speed issue ^Closed

I subscribed for internet connection from Excitel in Ghaziabad area. I was promised that I will get ** mbps. After ** days I started getting worst speed ever between *-* mbps. I am waiting from ** days and no one is trying to get it resolved at...

May 20, 2020 by Pawan Mishra

Excitel Broadband Private Limited - Took Plan of but only getting ^Closed

Hello Sir, I am Hemant user of Excitel with user id hemant@*** from past * months i had faced problem with this company i recharge long term plan about * months recently i had done recharge of ****/- for *** mbps plan but only ad noted that w...

May 19, 2020 by Hemant

Excitel Broadband Private Limited - No internet service since last 6 days ^Open

Please provide me information regarding where I should complain against your inability to provide services. Excitel- My broadband service provider closed internet service since Saturday in the name of lock down. Your customer care is irrespon...

Mar 27, 2020 by Anand Kumar

Excitel Broadband Private Limited - Speed issue ^Open

I'm facing the speed issue. Whenever i call the customer service no they gave me the **hrs to resolve the issue and still no one is able to resolve it. I'm not getting the speed as per my plan. Due to Corono Virus epidemic I'm working from home...

Mar 19, 2020 by Vaishali Tayal

Excitel Broadband Private Limited - Refund issue ^Closed

My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...

Mar 12, 2020 by Roushan Ahmed Khan

Excitel Broadband Private Limited - No connectivity since 8 days created over 10 tickets no resolution customer care executives only ^Closed

My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharg...

Mar 07, 2020 by Vaibhav Garg

Excitel Broadband Private Limited - Internet not working even after multiple complaint ^Closed

Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technicia...

Jan 01, 2020 by Sandip

Excitel Broadband Private Limited - I am not able to get the internet from last one month ^Closed

HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concer...

Nov 14, 2019 by Sandeep paleru

Excitel Broadband Private Limited - Worst service and improper response ^Open

I had recently taken the connections where I am facing frequent network issues that are common in them but customer service horrible they speak with a lot of attitude and disconnects the phone....

Nov 03, 2019 by Sabbineni Sairam

Excitel Broadband Private Limited - INTERNET DISCONNECTION ^Closed

Since a week INTERNET service is lost in my area i.e. Jeedimetla. When i have visited the technician named Suresh at Tejasri Communications, IDPL, Hyderabad, Telangana he says that we have major queries to resolve so i cannot address your issue...

Oct 16, 2019 by Sobin K Sunny

Excitel Broadband Private Limited - Excitel Fraudsters Cheats ^Closed

I took a excitel connection about * year back, and paid rs.****.* as security money plus monthly charges in cash to the local operator. As i am getting transferred to another town and i am asking for return of security money which the local ope...

Oct 14, 2019 by Balwant Singh Bisht

Excitel Broadband Private Limited - Frequent Internet connectivity issue ^Open

Hello sir/ma'am, I, Nikhil Roy, took the internet connection from Excited on **th Aug, ****. They gave me the plan of * month at INR ****/-, which include * months extra subscription on **th Aug, ****. But, from day * I had faced the connectiv...

Oct 06, 2019 by Nikhil Roy

Excitel Broadband Private Limited - No internet access ^Open

I am facing connection issue from ** days and I have registered my complaint many times but it was not resolved by Excitel team. They provide poor service and wants to waste money and time of their clients....

Sep 04, 2019 by Arjun singh

Excitel Broadband Private Limited - Frequently disconnecting internet ^Closed

Worst service in kalkaji, South Delhi. My ticket is open from ** Aug ****, no one is solving the frequent disconnection problem. Ticket no. *******. Partner Gekko Internet who install the connection its owner Vikram Nagpal ********** **********...

Sep 02, 2019 by Prashant Chopra

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