Excitel Broadband Private Limited
- Internet not working even after multiple complaint Closed
Hardly there were any days when i was provided proper net connection , *-* days network cut was normal for this company .But the Problem arise when when the duration of net cut became endless . After complaining many times, hardly any technician comes to look whats happening. And even if he resolves the problem . The net gets vanished by the next day . Soon they blamed on the wiring . So we even agreed for that , we payed them for the wire replacement, but even then problem continues . Now they blame on our broadband , which we know is working fine ( as we tested it ) . On complaining they r just extending the situation . By saying "please wait a few more hours" they r just waiting my days to get over . I want my refund . And dont want to continue with this company !
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Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
My internet connection was having issue in last month. Customer support team told me it will take *-* days to fix. But it went for ** days and they were not able to fix the connection. I call them at least ** times for follow up but the could n...
Mar 12, 2020 by Roushan Ahmed Khan
My user id vaibhav*** with Excitel. In December ****, I had got almost ** days no/very bad service. I had been demanding grace days from company however the company did not reply to any of my complaints. So mentally frustrated I did not recharg...
Mar 07, 2020 by Vaibhav Garg
HI , I am not able to get the internet from last one month onwards , i raised a call to concern brodband they told issue will be resolve to day EOD ,but issue is not resolve again i call to next day same thing they are saying i mailed to concer...
Nov 14, 2019 by Sandeep paleru
Since a week INTERNET service is lost in my area i.e. Jeedimetla. When i have visited the technician named Suresh at Tejasri Communications, IDPL, Hyderabad, Telangana he says that we have major queries to resolve so i cannot address your issue...
Oct 16, 2019 by Sobin K Sunny
I took a excitel connection about * year back, and paid rs.****.* as security money plus monthly charges in cash to the local operator. As i am getting transferred to another town and i am asking for return of security money which the local ope...
Oct 14, 2019 by Balwant Singh Bisht