Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Mini Pocket Laptop 256 GB OneMix Plus Yoga Laptops 7 inch Intel RAM PCIe SSD Windows 10 Touch S (PROJECTOR CART gmail com ) ^Open

Order Summary Order Id: ************** Amount: INR ****.** Paid on: ** Jul ****, **:** PM CashFree Reference Id: ********* I have placed order for Mini Pocket Laptop(*** GB ) OneMix *s Plus Yoga Laptops * inch Intel ****Y *G RAM PCIe SSD W...

Jul 30, 2020 by C V Krishnan

Motherboard and battery of Mac damaged due to duplicate charger (United Telecom) ^Open

I had purchased a Mac adaptor from United Telecom in Nepeansea Road on * June ****. * weeks ago my laptop stopped working and the technician informed me that the motherboard and battery were spoilt due to the fake adaptor. I informed the store ...

Jul 30, 2020 by Priti Pandya

fraud transaction done by some cheat person (Phone) ^Open

Somebody called me for selling me a bycyle at cheap rate and called me to pay rs **** on account of Omveer Singh Account No. ************ IFSC Code PYTM******* After paying he switched off the mobile, i tried to cancle the transaction on pa...

Jul 26, 2020 by PRASHANT RANA

2020 Macbook Pro (Apple) ^Open

Bought new Macbook pro and screen start coming out on ** day. No support and service center asking to pay another **,***/- after paying the cost of original product....

Jul 26, 2020 by Praval Sharma

Defective laptop (Lenovo) ^Open

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Jul 23, 2020 by Rakesh Vallabineni

Successful Transaction but delaying refund (Dell Computers) ^Open

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Jul 22, 2020 by Sreejith Rajeev

Printer Received in Damaged Condition (HP eStore) ^Open

I purchased "Deskjet **** All-in-One printer at ****/- INR" from HP Store. Invoice Date: **rd July, **** and Purchase Order No: ***************, and I received Damaged Printer on **th July, ****. Scanner Part of Printer is wholly Broken and Not...

Jul 20, 2020 by POTINENI RATNA SEKHAR

MI Phone Got Bend on Its Own (Mi xiomi mobile) ^Open

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Jul 14, 2020 by Kailash Kumar Parihar

Complaint against your MI service center baddi distt solan himachal pradesh (Redmi Xiaomi) ^Open

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Jul 10, 2020 by RAJIV

EXTRA RATE OF PHONE AND BILL OF LESS AMOUNT (Impression gallery saharanpur Uttar Pradesh India) ^Open

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Jul 10, 2020 by AKHIL KAUSHAL

Damage product (Apple) ^Open

Sir , I have purchased an iphone ** from your registered seller named I Crest (bareilly, Uttar Pardesh ,India ) on dated ** th of September of last year **** and then after few days i started facing issues of battery as it started decreasing ...

Jul 09, 2020 by Saksham Singh

Realme Delivery Fraud (Realme) ^Open

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Jul 08, 2020 by The Parteek Bajaj

Noise from fan (Asus Laptop) ^Open

I purchased Asus gaming laptop on **rd may. It's been one month and few day. From last *-* days there is a noise coming from the fan. I am not sure about the reason it's coming. But it's loud so I can hear whenever I work on the laptop. Model...

Jul 08, 2020 by Neha Pandey

Defective laptop (Lenovo) ^Open

I tried to return it in the first week of purchase itself signting the same reason and Flipkart rejected my request, asking me to take this up with Lenovo. Now today, I got really fed up again (probably for the **th or **th time) and reached ou...

Jul 07, 2020 by Rissan Normen

Apps are not working (Mi) ^Open

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Jul 07, 2020 by Sunny Singal

Complained defect was not repired (Samsung) ^Open

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Jul 06, 2020 by Abhijith pramod

Laptop not functional with in 15 days (Dell Computers) ^Open

Purchased a new laptop on mid of may, used it for work from home for **-** days, and after that the laptop is not getting charged, Trying to lodge a complain via what's app, mail, phone call, twitter after *-** days they informed me some parts ...

Jul 04, 2020 by Manas Nayak

Need refund for Microsoft 365 automatic charge (Microsoft) ^Open

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Jul 04, 2020 by Nayonika Sengupta

Money not refund (Asus Zenfone Max pro ) ^Open

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Jun 21, 2020 by Mohamed Mohideen

Guarantee not consider (Computer kata) ^Open

A person repairs and sells computer kanta in sirsia giridih. But you do not give and surety bill. Despite giving a six month oral guarantee, he is asking for money again despite having a bad bite in **days. So take appropriate action. No of ...

Jun 16, 2020 by Chandan kumar saw

Package not delivered (mi note 7 pro) ^Closed

I have saved money for almost * years from my weekly expenses and ordered this mobile. But it hasn't been delivered to me and the customer service is also not responding. It's a fraud so anyone planning to buy this phone from here as it is only...

Apr 15, 2019 by Viddesh pandit

Touch and automatic unlocking problems in phone (Samsung Galaxy A50) ^Closed

I have an issue with my ** days old galaxy A** whenever I kept my cell phone in my pocket, its get automatically unlocked though I have activated pattern and fingerprint lock option. Please solve this issue....

Apr 15, 2019 by Deepjyoti Deka

Arbitrary pricing and poor service (Go Tango) ^Closed

I opted for phone repair service from https://gotango.in. First, they quoted a price of **** INR for screen replacement, when I seemed hesitant they offered me a "discounted" service at ****. After keeping my phone for a week, they informed me ...

Apr 12, 2019 by Priyanka tewari

Product key of MS-office not provided (Gurudaya Infotech) ^Closed

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Apr 12, 2019 by Ms Anshuta Mishra

Poor service provided (Nokia) ^Closed

I purchased the *.*plus phone on ** Jan ****. Within * months of its use, there was a problem in charging. I deposited the phone in the service centre and they assured me to return it within * days. ** days have already passed and till now I've...

Apr 09, 2019 by Divyansh

Not satisfied with the company (Samsung) ^Closed

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Feb 24, 2019 by Vipin verma

Defective piece (Samsung Galaxy) ^Closed

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Jan 31, 2019 by Sagar tiwari