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Poco india - phone dead after latest miui update

Sachin Rayal filed complaint against Poco india on May 18, 2022

I bought A mobile Poco X*pro from Flipkart on *thmay****
After latest Miui software update my phone has been dead, so I called service center they phone will replace by other phone and will give you other accessories of rate difference. When I submit my phone bill to service center they rejacted my phone and start saying that your phone is out of warranty then i said your mobile company made a defected software update that's not my fault. Then they we understand but company only exchanging under warranty phones. They told me to talk to customer support but they are also not replying.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Poco india

7

Total Complaints

5

Total Resolved

71.43%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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